2012 Jeep Grand Cherokee Jeep Grand Cherokee 2012

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2012 Jeep Grand Cherokee repairs by problem area

Engine (22%)

Transmission and Drivetrain (9%)

Brakes and Traction Control (3%)

Suspension and Steering (12%)

Electrical and Air Conditioning (35%)

Paint, Rust, Leaks, Rattles, and Trim (14%)

Other (5%)

Chart based on 264 repairs.
See TSBs and recalls for the 2012 Jeep Grand Cherokee.

2012 Jeep Grand Cherokee repair cost distribution

$2500+ (1%)

$1000 - $2499 (4%)

$500 - $999 (6%)

$100 - $499 (28%)

< $100 (60%)

Worried about potential repair costs? An extended warranty can provide peace of mind.

Chart based on 136 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2012 Jeep Grand Cherokee

Engine not specified

Jeep Grand Cherokee in Massachusetts, United States
Dec 2013 - Nov 2014
Nov 2014

59000 mi
Small antifreeze leak. My mechanic had it for 2 days and couldn't find the source of the leak. Intermittent leak. I recently traded it in. 
Jeep Grand Cherokee in Ontario, Canada
Oct 2013 - Dec 2013
Oct 2013

35340 mi
Code P0304 flashed. Replaced left bank cylinder head. 

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2012 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Victoria, Australia
Mar 2012 - Aug 2013
Apr 2012

701 mi
Refitted heat shield on exhaust system, noise now gone. Refitted heat shield on exhaust system, noise now gone. 
Jun 2012

3100 mi
Slight drive line vibration, dealer informs software issue with transfer case, no fix available as yet. Slight drive line vibration, dealer informs software issue with transfer case, no fix available as yet. 
Jan 2013

9300 mi
All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. 
Feb 2013

10000 mi
All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. On order for six weeks so far. 
May 2013

12400 mi
Back to the dealer to find out where the instrument cluster is, its now another 6 weeks or so down the track. No stock in the USA was the reply, so I am still waiting. Not good pr for the jeep brand. 
Aug 2013

14880 mi
20,000 km service done and finally got the new instrument cluster fitted, even then they installed the wrong kms into it. It went from 24K to 18K as well as zero engine hours. Exceptional professionalism from the Jeep Dealer. 
Jeep Grand Cherokee in Queensland, Australia
Jul 2012 - Nov 2012
Aug 2012

1640 mi
rubbing noise from rear wheel. they attempted a "temporary fix hoping it would go away" guess what, it didn't. New rear brake sleeve ordered from US. rough area of door opening - paint not applied and rough finish passenger side door sill trim defective on metal "Jeep" insert They "think" the AC's TX valve needs replacing. used it for the first time at the weekend - vehicle less than 2 months old and it's already broken. Also, the sat nav, uconnect, hdd all failed within 20 days of ownership. 
Oct 2012

3720 mi
new brake sleeve installed new door sill trim installed new audio system installed 
Nov 2012

3720 mi
rough area of door opening never fixed AC TX valve never fixed, but AC worked 
Jeep Grand Cherokee in Germany
Jan 2014 - Mar 2018
Feb 2014

11880 mi

€85391
Wasserpumpe mit Thermostat 
Aug 2014

12900 mi
Einbau neue Hinterachse TÃrverriegelung Ãber Heckklappe ohne Funktion 

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2012 Jeep Grand Cherokee 4dr SUV

turbocharged 187hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in New South Wales, Australia
Dec 2013 - Apr 2014
Mar 2014

43400 mi
TX Valve making squeezing sound. 

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2012 Jeep Grand Cherokee 4dr SUV

470-horsepower 6.4L V8 5-speed shiftable automatic AWD

Jeep Grand Cherokee in Maryland, United States
Jan 2017 - Feb 2018
Jan 2018

85000 mi

US $950
Leak in around Oil Cooler 
Jeep Grand Cherokee in Florida, United States
Mar 2012 - Sep 2013
Jun 2012

1000 mi
Carbon fiber trim on dash was improperly installed & required replacement. 
Sep 2012

4000 mi
Front bumper not aligned correctly 
Jan 2013

8000 mi
Rear shock mounts clunking 
Mar 2013

8000 mi
Passenger front window wouldn't close. 

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2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic RWD

Jeep Grand Cherokee in Puerto Rico
Mar 2017 - Jun 2022
Dec 2017

33000 mi

US $100
Replaced 16 spark plugs 
Nov 2021

60000 mi

US $2900
Air suspension conversion to coil springs Replaced water pump 
Jeep Grand Cherokee in Texas, United States
Jan 2013 - Jan 2018
Feb 2013

5200 mi
Radio and Navigation all went out. Radio head replaced. 
Feb 2014

17000 mi
Water pump leak....Replaced water pump 
Jeep Grand Cherokee in Arizona, United States
Jul 2012 - Sep 2013
Jul 2013

9000 mi
Dealer found loose clips in the panoramic sunroof. Re-torqued to factory specs, rattle gone. 

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2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Oregon, United States
Aug 2012 - Jan 2022
Mar 2014

12000 mi
updates radio. did not fix problem of radio/entertainment system not remembering last device inputed. 
Apr 2014

12300 mi
lower bumper bent. jeep will not fix. 
Dec 2021

36000 mi

US $480
replaced lower radiator hose 
Jeep Grand Cherokee in New Jersey, United States
Aug 2012 - Sep 2012
Sep 2012

1000 mi
Performance with 5.7 hemi is sluggish. shudders when giving it gas going up hill 
Jeep Grand Cherokee in Minnesota, United States
May 2012 - Jul 2017
Oct 2015

32000 mi
Lifters were rattling. All 16 lifters replaced on the Hemi. 
Jul 2017

51000 mi

US $100
A/C was not cold, very low air flow. A/C system was evacuated and recharged, no leaks were found, but dye was added to help out with future leak detection. 
Jeep Grand Cherokee in Ontario, Canada
Aug 2012 - Sep 2012
Sep 2012

12400 mi
Had wheels replaced with aftermarket rims. Quadralift suspension would not function following wheel change. Compressor needed to be replaced. A/C cuts out after approx 30-40 minutes drive time. No air flow through any vents. Returns to normal after shutting down for 20-30 minutes, 
Jeep Grand Cherokee in Ontario, Canada
Mar 2013 - Apr 2013
Apr 2013

18600 mi
shock absorbers were replaced because one of them was making noise 
Jeep Grand Cherokee in New Jersey, United States
Nov 2014 - Mar 2015
Nov 2014

41000 mi
Water pump failure 
Jeep Grand Cherokee in Utah, United States
Aug 2013 - Dec 2015
Jan 2013

3000 mi
Air suspension system repaired. It had a leak and the compressor was running constantly and overheating. Took nearly a month and 4+ visits to diagnose and ultimately repair. 
Feb 2013

3000 mi
backup camera was intermittent. some times only showed black screen no image. 
Jeep Grand Cherokee in Colorado, United States
Jan 2012 - Mar 2018
Jan 2018

69000 mi
booster recall 
Jeep Grand Cherokee in Michigan, United States
Jan 2021 - Jan 2022
Feb 2021

144000 mi

US $411
Air suspension required work. Touch screen failed. Radio worked fine otherwise. Had to order part from eBay as it is no longer available from Chrysler. Shop installed and programmed radio. 
Mar 2021

146000 mi

US $651
Seat adjustment was broken when the car was in for an oil change at Belle Tire. When adjusting seat forward, only one side would advance leading to a twisted seat. Part had to be replaced at a dealership. 
May 2021

149000 mi

US $92
Left fog lamp replaced. 
Jul 2021

151000 mi

US $94
Passenger side DRL replaced. 
Oct 2021

156000 mi

US $221
Fuel pump relay replaced. Driver side DRL replaced After running for a bit, output through the vents would decrease. The fan sounded like it was running, but air wasn't moving. No problem found. Problem has not resurfaced. 
Dec 2021

159000 mi

US $355
Would not always shift out of park. (Drive selector was locked in park). Adaptive cruise and ABS would disable while driving. Brake position sensor was faulty. Part replaced. Problem solved. 
Jeep Grand Cherokee in Alberta, Canada
May 2012 - Apr 2021
May 2012 One of the original key fobs did not work - could not lock or unlock vehicle, open the hatchback door, remote start the vehicle and would not activate the "start mode" when pushing the start button on the dash. 
Jun 2012

1240 mi
Left front tire had damage to the sidewall completely encompassing the full circumference of the sidewall. Rattle coming from roof area when driving. Located noise coming from sunroof/panoramic roof location. I loosened the three screws securing the panoramic roof glass, repositioned the glass slightly, secured the three screws and problem fixed. 
Feb 2013

5260 mi
Coolant leak from around sensor. Resealed sensor and replaced hose clamp that had been installed incorrectly from factory. 
Jul 2013

7320 mi
Found left front shock leaking. Replaced 
May 2014

16740 mi
After moving driver's seat to maximum rear position, one side of seat (right side) would not move while attempting to return seat to normal position. Replaced complete lower ass'y. 
Jun 2015

25420 mi
Water pump leaking - replaced. 
Sep 2015

28520 mi
Had a problem restarting the engine after making a stop during a trip. Able to restart after several attempts and proceeded home. Recall mod that included the installation of an external fuel pump relay and necessary wiring. 
Jeep Grand Cherokee in Illinois, United States
Mar 2012 - Mar 2013
Apr 2012 large hairline crack in the plastic of the trunk compartment. 
Jun 2012

3000 mi
windshield was warped. manufacturer defect covered under warranty. 
Oct 2012

5500 mi
Panoramic sunroof developed a rattle. Service dept admitted it is a design flaw with no fix from chrysler. tightened the sunroof fasteners and rattle went away. 
Jeep Grand Cherokee in Maryland, United States
Feb 2018 - Jun 2022
Mar 2021

100083 mi

US $100
Replaced water pump with Mopar replacement and replaced radiator hoses, thermostat, and serpentine belt 
Jul 2021

101246 mi

US $100
Replaced left front CV axle to repair split CV joint boot. 
Jun 2022

105940 mi

US $20
Replaced RF CV axle seal 
Jeep Grand Cherokee in Texas, United States
Feb 2013 - Apr 2014
Jan 2014 Moon roof squeaks like mad on bumpy roads. Have had this into 3 separate dearships and no one has been able to fix. Thus dealership tightened up the rollers and that worked for 10 miles before it started again 
Mar 2014

32000 mi
Sun window has squeaked since we purchased vehicle. After the 8th trip to the dealership, technician found a TSB from Chrysler that says replace the runners for the panoramic window under warranty. Squeaks fixed!!! 
Jeep Grand Cherokee in Illinois, United States
Jan 2012 - Jun 2018
Feb 2014

22700 mi

US $120
check engine light came on had code p0441 reflashed pcm for this condition 
Dec 2016

47800 mi

US $971
water pump was leaking. replaced water pump and thermostat. replaced water pump and thermostat 
Jeep Grand Cherokee in California, United States
Oct 2011 - Jul 2013
Mar 2012

5000 mi
Blind spot detection monitoring sensor problem. 
Jul 2013

18000 mi
Intermittent blind spot monitor problem never fixed. Dealer said it was a known problem, but no known fix when I last checked. 
Jeep Grand Cherokee in California, United States
Oct 2011 - Jan 2018
Mar 2012

6000 mi
4-wheel drive, traction control, failed 
Sep 2012

20000 mi
loss of throttle power, also throttle pulsing or surging 
Nov 2012

22800 mi
service 4 wheel drive; replace module that controls traction control or "locking differential". once module was replaced next fault reading indicated replacement of "motor kit". motor kit-axle replacement--motor that engages 4WD 
Oct 2014

62200 mi
Misfire on cylinder number 3. Dealer unable to repair. 
Feb 2015

68000 mi
misfire cylinder 3, lifters and cylinder damage 
Jan 2016

72000 mi

US $297
transmission fluid leak. removed transmission pan, replaced filter, resealed, verified repair rear driver air suspension bag failed 
Mar 2017

133000 mi

US $100
water pump failure right rear air bag for suspension leveling and vehicle height adjustment failed, was replaced 
Oct 2017

143000 mi

US $100
upper [suspension component] 
Jeep Grand Cherokee in New Jersey, United States
Oct 2011 - Jan 2018
Feb 2014

31000 mi

US $314
Software update. 
Sep 2015

49000 mi

US $400
Engine lost all oil and seized. Entire powertrain was replaced. Radiator also needed replacement. 
Dec 2017

68000 mi
Recall for break shield. Parts not available. 
Jeep Grand Cherokee in Texas, United States
Nov 2011 - Jun 2022
Aug 2012

11800 mi
Keyless entry would malfunction after vehicle sat in summer sun. Would only happen if it in the hot sun. 
May 2014

35000 mi

US $1000
Water pump failed at 34,000 miles on 5.7 Hemi. Common problem. 
May 2016

58000 mi

US $1525
Passenger side A/C would blow warm air no matter what temp setting was chosen. Right side air actuator and gear were broken, dealer replaced. Blind Spot system was inoperable. Back up sensors and Back up camera were inoperable Headlight was functional, but a short was diagnosed in the headlight module causing system failures in other parts of the vehicle. Leather covered dash panel had lifting of the leather. 
Nov 2016

64200 mi

US $100
Transmission fluid cooler began leaking. It is part of the A/C condenser and the entire condenser/cooler had to be replaced. Thank goodness I purchased the lifetime warranty or this repair would've cost me $1,100 
May 2021

105000 mi

US $100
replaced hoses and evaporator due to failure and age 
Jeep Grand Cherokee in Florida, United States
Jan 2012 - Dec 2017
Oct 2015

59000 mi
Windshield washer nozzle broken. Became brittle from engine heat and broke off from tubing under hood. 
Jeep Grand Cherokee in Texas, United States
Jan 2012 - Mar 2018
Feb 2014

30400 mi
Code indicating faulty EGR mapping flashed CPU 
Aug 2014

36000 mi
Leaking water pump and thermostat 
Nov 2014

39700 mi

US $500
Faulty fuel pump relay which caused the ABS and TIPM module to go bad. Replaced ABS module and installed work around for faulty fuel pump relay. W/o work around would have been towed. 
Feb 2018

72000 mi

US $3000
Air supply lines were replaced as the system was leaking and the front suspension sagging 
Jeep Grand Cherokee in Moscow City, Russia
May 2012 - Jun 2012
May 2012

6200 mi
Rear shock mounts failed (squeaking and clunking noise). So far three unsuccessful repairs for this. Loud clicking noise with ac on. The dealer couldn't find anything Rear lift gate leaked. Repaired in March (also they had to change the lift gate lock button, since it was broken as well). 
Jun 2012

6820 mi
Horrible clunk when shifting from drive to neutral. The dealer couldn't find anything wrong 
Jeep Grand Cherokee in Pennsylvania, United States
Apr 2012 - Sep 2013
Aug 2013

13900 mi
A hose in the engine bank rubbed up against a fan wheel and caused a leak in the coolant. 
Jeep Grand Cherokee in Florida, United States
Aug 2011 - Jul 2012
Sep 2011

1000 mi
STEERING WHEEL REPLACED WRONG ONE INSTALLED AT FACTORY 
Jul 2012

7000 mi
navigation and radio head inoperative,dealer replaced unit 
Jeep Grand Cherokee in New York, United States
Aug 2011 - Jan 2018
Nov 2013

53400 mi

US $100
Front sway bar and bushings. 
Mar 2014

62000 mi

US $350
replaced headlight 
May 2014

65000 mi

US $100
actuator for drivers side A/C 
Nov 2014

79000 mi
Water pump and Tensioner 
Feb 2015

83100 mi

US $100
I HAVE REPLACED 17 BULBS IN 3 1/2 YEARS -- FRUSTRATING 
Jeep Grand Cherokee in California, United States
Jul 2011 - Apr 2014
Aug 2012

11200 mi
The rear view mirror fell off because the part holding the mirror got soft in the heat and let the mirror fall and break. After replacing parts the mirror fell off again. Second time it seems to be staying in place. Heat is the problem. 
Dec 2012

12000 mi
left exhaust manifold cracked 
Oct 2013

16000 mi
All electrical controls on the drivers door went inoperative. 
Nov 2013

16300 mi
All drivers door systems stop working at irregular intervals. Now the door locking system (solenoid) tries to activate unless I put the door in the unlock position. Then solenoid stops trying to engage. 
Feb 2014

17000 mi
Windscreen cracked in the middle of the windscreen and was determined to be a stress crack. Windscreen replaced under warranty. 
Apr 2014

18000 mi

US $219
Engine shuddered after start up as if a spark plug was bad or an injector was not working. Spark plugs replaced in previous 2000 miles. Cleared up just before dealer. Dealer switched them to OEM plugs, said must use these. The problem with the door locks continued even after several trips to the dealer that could not duplicate the problem. As I told them, it seems to occur at normal highway speeds and when the road has a number of bumps. We also had a continuous rattle that was diagnosed as a clip of some sort that came loose in the sliding roof area. 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic RWD

Jeep Grand Cherokee in Georgia, United States
Dec 2011 - Sep 2013
Feb 2013

6900 mi
Compass and all accessory I.e. heated steering wheel, traction control, 120v outlet, speedometer displayed km/hr but temp was in Fahrenheit. 
May 2013

8000 mi
Running light bulb burned out. 
Jul 2013

9000 mi
Developed hole in power steering pump and would not hold power steering fluid, also power steering hose collapsed and would not allow power steering fluid to get to pump after new pump was replaced. 
Jeep Grand Cherokee in Texas, United States
Feb 2015 - Mar 2018
May 2015

60000 mi
Back lock doesn't engage in lock. Worked when I left shop but not by the time I got home 
Jan 2016 Back gate doesn't lock 
Jeep Grand Cherokee in Florida, United States
May 2012 - Sep 2014
Nov 2012

15000 mi
Air Vents rattling depending on what level the air is blowing. They make an annoying high-pitched hissing noise. The repair did NOT solve the problem. I'll be going back. 
Jul 2013

26500 mi
Check engine light came on. Apparently computer needed to be reset. 
Jan 2014

US $63
Air vents continue to whistle 
Sep 2014

39000 mi
Air vent whistle never fixed. They said they would have to disassemble the A/C unit, and never did. It whistled at higher air settings and was annoying. 
Jeep Grand Cherokee in Tennessee, United States
Dec 2013 - Jun 2016
Dec 2013

49000 mi
Software update for UConnect. Would not save pictures to display. 
Jeep Grand Cherokee in Florida, United States
Jul 2013 - Feb 2015
Jan 2015

22200 mi

US $63
Daytime running lightbulb 
Jeep Grand Cherokee in Arizona, United States
Jun 2012 - Oct 2014
Jul 2012

4700 mi
Pretty bad coolant leak. Water pump and thermostat replaced. 
Oct 2012

8000 mi

US $40
The auto-head light sensor quit working and had to be replaced. 
May 2014

28000 mi
AC stop working all together for about 40 minutes. System would not respond in Auto or Manual and would not blow any air hot or cold. Took car to the dealership and could not duplicate the issue altough Jeep kept the vehicle overnight. 
Jun 2014

31000 mi
Water leaking in through the rear wiper motor harness cut out and headliner has water stains in it and needs to be replaced. Gasket is torn in two! 
Jeep Grand Cherokee in Georgia, United States
Dec 2012 - Jun 2014
Feb 2013

14900 mi
I took the vehicle in to get the driver's lower vertical door weatherstripping replaced. It is soft rubber. I had worn a hole in the weatherstrip getting in and out of the car. 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Texas, United States
Jul 2012 - Jun 2022
Mar 2013

5000 mi
Rattle in right rear of vehicle when going into driveways and the like 
Oct 2013

8500 mi
Steering Rack leaking fluid - entire steering rack replace 
Oct 2016

31000 mi

US $114
CEL - Dealer indicated needed to have at least two firmware upgrades to solve the CEL - Recall on sun visors also completed 
Mar 2017

34126 mi

US $354
CEL PO128 - Thermostat not opening. Replaced thermostat and antifreeze TPMS giving false reading on one wheel/tire. TPMS unit in wheel replaced 
Apr 2018

38000 mi
Replace Alternator under warranty/Recall - premature diode failure Brake Water Shield replaced 
Apr 2020

59000 mi

US $400
Oil cooler and oil filter mount replaced 
Jun 2020

59000 mi

US $1000
Oil pump replacement 
Jul 2021

61000 mi

US $1000
DTCM module failed. Vehicle stuck in 4wd low range. Drive Train Control Module. 
Jeep Grand Cherokee in New Jersey, United States
Dec 2014 - Jan 2022
Nov 2016

52300 mi

US $45
Rear hatch wouldnt stay open. replaced non-motor strut. problem fixed. 
Jeep Grand Cherokee in Wisconsin, United States
Mar 2015 - Mar 2016
Jul 2015

85200 mi

US $900
Alternator power control module and battery 
Feb 2016

100000 mi

US $955
Compressor - air ride 
Jeep Grand Cherokee in Colorado, United States
Feb 2012 - Jun 2022
Sep 2013

20000 mi
The buttons on steering wheel to navigate system menu on the dash display needed more pressure. Dealer quickly put in a new switch/button assembly under warranty. 
Jun 2018

80000 mi

US $100
The headunit went dead. It will not power up. Luckily, i have extended warrantyfrom FCA. Part replaced with my $100 deductible. 
Sep 2018

83700 mi

US $65
Motor mounts failed at 83700 miles. I have factory extended warranty and it covered the repair. $65 was my deductible. 
Jeep Grand Cherokee in Georgia, United States
Dec 2014 - Feb 2017
May 2016

68000 mi

US $1600
Leaking power steering fluid lines. Replaced lines and power steering fluid. Transmission Cooler Unit ruptured causing slow leak. Transmission was beginning to shift very erratically. (I assumed correctly that fluid was low, but because there is no dipstick, I could not verify on my own.) 
Oct 2016

81000 mi

US $975
Drive Train Control Module had to be replaced. Transmission went into limp mode after a few miles of erratic shifting. I cannot wait to get rid of this unreliable car. Over $ 2k paid out of pocket this year on transmission. No Warranty cov. 
Feb 2017

88000 mi
Idiot light for Gas Cap came on one day, then later that day check engine light came on. Replaced gas cap with new. Took to repair shop to have error code reset, and it immediately reappeared. I was tired of spending $$ on POC. Traded in. 
Jeep Grand Cherokee in Ohio, United States
Jan 2015 - Aug 2016
Apr 2015

42700 mi
Check engine light from cylinder misfire. 
May 2015

44300 mi

US $130
Excessive noise coming from passenger side front wheel bearing 
Jeep Grand Cherokee in Pennsylvania, United States
Aug 2011 - Jun 2022
Oct 2011

1000 mi
Radio and nav randomly lose presets and other settings. A tailgate rubber bumper incorrectly installed at factory. Intermittently prevented tailgate from closing. 
Nov 2011

2300 mi
Engine trouble light came on. Scan showed nothing specific wrong, microprocessor was reset and light hasn't come on since. Bug found in all 730N media center radios since January 2011. No TSB from Chrysler. 
Apr 2012

12000 mi
Failed USB, satellite presets disappear. Disappearing satellite presets. 
May 2012

12500 mi
Quadra-Lift quit going up to OR1 or OR2. QL compressor replaced, works fine now. 
Aug 2012

14000 mi
Windshield cracked while parked, seemingly no visible cause but had to claim from insurance rather than Jeep warranty. 
Sep 2012

15000 mi
Satellite presets revert to default. Original audio/nav system replaced with rebuilt radio, no change. Replaced again with rebuilt radio, problem even worse. Chrysler won't replace with new radio, so issue unresolved. Looking into lemon law. 
Oct 2012

16000 mi
Media firmware updated to v2.126. However, same problem as since car was purchased 13 months ago: satellite presets often vanish when changing from Driver 1 to Driver 2 settings or vice versa. Now on third (rebuilt) radio. 
Nov 2012

17000 mi
Problem with vanishing satellite radio presets when going from Driver 1 to Driver 2 or vice versa finally resolved by Jeep employee commenting on JeepGarage forum. 
Dec 2012

19000 mi
A/C intermittently fails to blow air through dash vents. Noticed while on trip to Texas during a warm spell, but dealer in PA when we got back couldn't replicate the problem because too cold for a/c testing. Will look into it afresh later. 
Nov 2013

28600 mi
Cylinder head replaced, factory defect. A/c blowing would cease during long drives (automatic vent doors would close instead of stay open). Media center losing presets, other issues. 
Nov 2017

84000 mi

US $100
Climate system: Both (L & R) in-dash vent flap motors conked out within a couple of weeks of each other, so conditioned air could not blow into the vehicle. With both dying at nearly the same time, it would seem that there is or was something inherently flawed in the design or construction of these motors. Repaired under factory expended warranty, so paid only $100 co-pay. 
Nov 2021

113000 mi

US $700
Sunroof wouldn't close completely, causing water to partially ruin overhead courtesy light. Sunroof fixed, but no parts available to fix overhead light. Had to cut wire to disable it. Headlamp assembly rusted, causing a short. Replacement required. 
Dec 2021

113000 mi

US $100
Electrical driver door ceased unlocking from outside. Broken wire fixed. 
Apr 2022

114200 mi

US $200
Replaced rusted headlamp assembly. 
Jeep Grand Cherokee in New York, United States
Dec 2013 - Mar 2018
Mar 2018

78000 mi

US $1300
rear shocks leak at transfer case 
Jeep Grand Cherokee in Arizona, United States
Apr 2017 - Jun 2022
May 2017

60000 mi

US $100
Transfer case motor control module was rerplaced 
Jeep Grand Cherokee in Illinois, United States
Sep 2011 - Jun 2018
Jan 2017

US $55
a/c working only on drivers side. Defroster only oin passenger side. was determined that needed two parts dealer would have to order. Had to leave town next day going to repair later. ledft town and found A/c was intermitant on drivers side 
May 2017

58000 mi

US $200
replaced couple of gears? in vent control system of dash a/c. this was a completion of a repair started in jan 2017 
May 2018

66000 mi
apparently alternator shorted out, was on a recall but had not been done. this caused the PCM to blow. Somehow guess it was covered under some warranty as I paid nothing for this part of the repair 
Jeep Grand Cherokee in Michigan, United States
May 2015 - Apr 2017
Sep 2015

43000 mi
Warranty repair for fuel pump relay. 
Oct 2016

66700 mi
Transfer case dripping fluid on driveway; dealer replaced rear seal. Leak still occurred, return trip to dealer found cracked case. Whole transfer case replaced under powertrain warranty. 
Jeep Grand Cherokee in Ontario, Canada
Jul 2014 - Jun 2018
Aug 2014

6500 mi
noise in rear of vehicle tried grease but did not work.Rear shock mounts clunking, dealer has ordered new shocks for replacement 
Oct 2015

11980 mi
RUST ON THE HOOD 
Jul 2016

14560 mi
starting with push button, attempt to start stall, can not fix until the part actually won't work 
Jeep Grand Cherokee in Delaware, United States
Mar 2012 - Jun 2016
May 2013

26000 mi
Hard drive locked up, replaced Radio/GPS unit 730N under warranty. Replaced front cup-holder due to broken tine. 
Jun 2013

28000 mi
Replaced cylinder head. Rear hatch rubbing bumper. Paint scrap, misaligned door. 
Sep 2013

38800 mi
Total Transmission failure, burnt fluid. Torque converter in pieces. Rebuilt transmission and replaced torque converter. 
Dec 2014

61000 mi

US $99
Rear hatch struts 
Aug 2015

73000 mi
Transmission failure. Total rebuild and torques converter 
Oct 2015

74000 mi
Transmission failed again. Replaced this time. 
Jeep Grand Cherokee in Illinois, United States
Mar 2012 - Apr 2015
Jul 2014

24000 mi
Driver side shock failed and was replaced under warrantee. Jeep would not replace the other rear shock, only the one that failed. 
Nov 2014

27100 mi
The vehicle was squeeking like it had 100K miles on it. Dealer replaced front sway bar with bushings and all is good now. 
Jeep Grand Cherokee in Queensland, Australia
Jan 2013 - Apr 2017
Jan 2016

48060 mi
Clunking noise on selecting drive 
Jeep Grand Cherokee in California, United States
Mar 2012 - Sep 2013
Sep 2013

29000 mi
The oil pump has been replaced. 
Jeep Grand Cherokee in Oregon, United States
Feb 2012 - Jun 2018
Jun 2015

63000 mi
Daytime running light bulb replaced. Driver side, hard to get to, must first remove airbox. Passenger side is much easier, did it myself earlier. 
Sep 2015

67000 mi

US $117
Added coolant. 
Aug 2016

86000 mi

US $9
Replace passenger side DRL. Again. 
Jan 2018

102000 mi

US $75
Replaced passenger side DRL and passenger side brake light bulb. 
Mar 2018

105000 mi

US $50
Left rear turn signal 
Jeep Grand Cherokee in Ohio, United States
Apr 2012 - May 2015
Aug 2012

5300 mi
Small leak (drips) in rear window when in high pressure car wash. No leaks during rain. Dealer replaced washer nozzle seal under warranty. 
Feb 2015

36000 mi
Replaced rear hatch hydraulics that had weakened. Covered under warranty. Replaced passenger door speaker. Rattling. Covered under warranty. 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD

Jeep Grand Cherokee in South Carolina, United States
Nov 2011 - Jun 2013
Jun 2013

15000 mi
Rattle in system when air is on. Replaced blower. Rattle still present, but now sporadic/lessening. 
Jeep Grand Cherokee in Georgia, United States
Jun 2012 - Apr 2017
Jun 2012

2000 mi
right front inner cv joint binding causing output shaft to pull out of front differential - replaced right front axle shaft assembly and seal A/c stopped working; blower does not work, lights at bottom of dial flashing 
Nov 2014

40000 mi

US $430
Replace left front wheel bearing 
Jeep Grand Cherokee in Tennessee, United States
Jan 2012 - Jun 2018
Dec 2017

41000 mi
Recall on brake booster cover 
Jeep Grand Cherokee in California, United States
Jun 2012 - Feb 2013
Feb 2013

6000 mi
Front bumper was not correctly attached to the vehicle when purchased. 
Jeep Grand Cherokee in Ohio, United States
Jun 2012 - Jul 2014
Nov 2012

8700 mi
Engine was leaking coolant, leak was found to be from a bad thermostat housing and was replaced. Nav system would reboot if a turn was missed. A software update was allied to correct the issue. 
Dec 2012

13000 mi
Nav system keeps rebooting and locks on missed turn when rerouting. 
May 2013

18700 mi
Nav system still does reroute properly when a turn is missed. 
Jul 2014

33000 mi
The nav issue was a software bug that when navigating to a GPS coordinate (non-adress) if a turn was missed the system would continually reboot or lockup. Jeep could not correct the issue. 
Jeep Grand Cherokee in Wisconsin, United States
Oct 2011 - Dec 2015
Sep 2012

9000 mi
Check engine light on. Fault determined to be in error. Dealer reprogrammed CEL programming per TSB. Clunking noise in rear load-leveling shocks. Dealer ordered parts, but manufacturer indicated the rear shocks are in the process of being re-designed and a TSB coming in the next few months. 
Oct 2012

10000 mi
Replaced defective rear shock absorbers under warranty. 
Nov 2013

23700 mi

US $35
UConnect working intermittently. Dealer updated software. Noticed humming noise at low speed. Thought was a front wheel bearing. Problem was actually related to uneven tire wear. Dealer checked all systems and rotated tires. Noise significantly decreased. 
Apr 2014

29300 mi

US $350
Howling coming from 4WD drivetrain. As part of diagnosis, dealer recommended the 30K 4WD service that included changing all transfer case fluids. Dealer also rotated tires, which appeared to help lessen the noise. 
Jun 2014

36000 mi
Dealer replaced the chrome trim piece between the taillights (containing the rear view camera and lock button). The left attachment bolt broke and pulled away approximately 1/4 inch. The part was replaced under warranty. 
Jeep Grand Cherokee in Missouri, United States
Oct 2011 - Sep 2017
Mar 2016

30000 mi
Left cylinder head was replaced 
Jeep Grand Cherokee in Massachusetts, United States
Jun 2013 - Dec 2014
Dec 2014

26000 mi
CEL came on Nov. 30th. To dealer service on Dec. 1. Problem went beyond cylinder - something about crankshaft. Chrysler making special part fix. Part delivered, but then recalled. Lease ended Jan 1 15. 
Jeep Grand Cherokee in Ontario, Canada
Jan 2014 - Mar 2018
Jun 2015

23560 mi
Worn drivers side worn seat cover replaced under warranty and console cup holder replaced because of peeling chrome also under warranty. 
Jeep Grand Cherokee in Ohio, United States
Jan 2012 - Jan 2018
Aug 2012

8600 mi
Control head of the AC controls was defective causing occasional clicking sound and intermitant cooling. Head replacement was under warranty. 
Jun 2014

37000 mi
Check engine light came on. Code indicated gas pressure issue. Loose gas cap causing warning light. 
Jan 2017

94000 mi

US $250
Grinding sound on hard breaking. Hub bearing was determined to be loose repaired and noise gone. 
Jeep Grand Cherokee in Ontario, Canada
Aug 2012 - Aug 2016
Aug 2013

13640 mi
Rear shock was leaking 
Apr 2016

31200 mi

C $260
Squeak from driver rear shock. Replaced shock mount and bumper. 
Jeep Grand Cherokee in British Columbia, Canada
Jul 2013 - Jan 2020
Nov 2014

28480 mi
Driver's seatback replaced under warranty due to squeaky lumbar adjustment. 
Jul 2019

66960 mi

C $150
Relay for electric fuel pump failed and needed replacement. The fuel pump didn’t fail while the vehicle was running. Rather, it had been giving problems starting. Once running it was usually fine. Eventually it would not start at all, and I had to get it towed from home to the dealership. There were no codes or other clues, but of course an electrical test was able to isolate the problem to the fuel pump relay.  

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2012 Jeep Grand Cherokee 4-door

turbocharged 6-cylinder diesel automatic 4WD

Jeep Grand Cherokee in South Australia, Australia
Nov 2014 - Sep 2015
Jan 2015

26220 mi
Lost drive, switch motor off and had 1 only gear drive. Brass bush holding torque convertor has apparently collapsed. Dealer arguing full gearbox replacement with Jeep. Still waiting repair since 23/12/14. Dealer very cooperative. Left hand headlight no high of low beam, new headlight fitted under warranty. First noticed in November. 

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2012 Jeep Grand Cherokee 4-door

8-cylinder automatic 4WD

Jeep Grand Cherokee in Georgia, United States
Nov 2014 - Dec 2014
Dec 2014

35000 mi

US $50
The PCV valve was partially blocked and the pcv hose had started to collapse when it got hot. This caused the air filter to dampen with oil. 

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2011.5 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Aug 2011 - Jan 2012
Sep 2011

1240 mi
Poor door and tailgate fit. Vibration at around 100 - 110ks . Creaking sound to back of drivers seat 
Nov 2011

1860 mi
Poor body panel fit with all door hood and tail gate Steering shake around 100 klm/h 

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2011.5 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Chile
Jan 2012 - Jun 2022
Feb 2012

5040 mi
Quadralift Air-suspension not raising to top 2 heights (OR1 and OR2). 
Oct 2012

11660 mi
Small coolant leak detected, coolant marks on hood (inside engine bay) and front of engine. Dealer checked and replaced the water pump under warranty. 
Nov 2013

20540 mi
Instrument panel leather bubbled near windshield. Dealer glued bubbled out leather. 
Mar 2017

38440 mi
Had intermittent problems with starter cranking but no engine start. Turned up to be a problem with the factory starter relay. There was a bulletin for installing a by-pass relay that was performed to my vehicle, fixed the problem. 
Feb 2018

44020 mi

$60
Replaced AC driver side blend door broken plastic gear. 
Jun 2018

44640 mi

$55
Had to replace a failing HID main light bulb. 
May 2021

52080 mi

$300
Water pump failed, new water pump required and replaced failed one. 

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2011.5 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Feb 2012 - Jun 2018
Mar 2012

1240 mi
dead battery. "dropped cell". Battery replaced centre console trim not fitted properly. 
Jun 2012

4960 mi
Another dead battery replaced 
Jul 2012

4960 mi
Instrument panel replaced- faulty 
Mar 2013

9920 mi
Alarm would keep going off after car had been locked 
Feb 2015

29240 mi
noisy steering 
Feb 2018

74400 mi

A $450
Thermostat 

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See TrueDelta's information for all SUVs
See TrueDelta's information for all Jeep models.

2012 Jeep Grand Cherokee Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2012 Jeep Grand Cherokee problems occur, check out our car reliability stats.