Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 75 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
the catalytic converter/particulate filter which had been ordered was replaced under warranty
19840 mi
DEF INDICATOR STUCK AT NEARLY FULL FOR MOST OF JAN AND FEB WAS TOLD NOTHING COULD BE DONE AS DEF WAS LIKELY FROZEN. IN MID MARCH DEF WARNING ( 650 KM UNTIL ENGINE SHUT DOWN ) CAME ON, DEALER ADDED DEF AND REFLASHED SYSTEM. SYSTEM WAS FLASHED ON FRIDAY AND WARNING REOCCURRED ON MONDAY. AS A NEW FIX WAS RELEASED ON SATURDAY SYSTEM WAS REFLASHED WITH NEWEST FIX AND TO DATE SEEMS TO BE WORKING
26040 mi
DEF system messed again, service engine indicator came on, dealer replaced a hose in def system, everything ok now
27240 mi
code P20EE, SCR CATALYST EFFICIENCY BELOW THRESHOLD. cat replaced, some sensors on cat replaced because could not remove from old cat.
17980 mi
left catalyst
34140 mi
replaced catalytic converter under warranty
2000 mi
Plastic elbow joint in coolant line had a crack and allowed coolant to leak out of engine under pressure. Engine overheat light lead to tow. Repaired under warranty, waited 2 days for part.
17400 mi
Threw a CEL. Vehicle was driving and acting normally. Code dealt with the DEF system, dealer replaced the SCR cat converter under warranty. SA noted that Jeep introduced a new cat converter part number to deal with high failure rate.
Air intake hose to turbo came off - not properly connected at factory. Hose has built in fastener needs to be lined up perfectly to fit and connect properly.
7000 mi
Check engine light indicated problem with exhaust system. Dealer unable to determine what part, if any was defective. As a result, repair was not successful.
7300 mi
Reflash of system check engine light showing low catalyst efficiency had new software loaded.
9000 mi
Chk engine light (4th time) needs new catalyst, on back order. WORST CAR I HAVE EVER OWNED IN TERMS OF RELIABILITY. Only saving grace is dealer is very responsive, Chrysler / Jeep is terrible at corporate level!
16120 mi
Check engine light came on P20EE error. NOx out of range. Software updated. Emissions system cleaned. Light reset. It came back on in a couple of days. Needs new catalytic converter. This is a known problem. TSB has been issued.
16920 mi
Changed catalytic converter and DEF sensor
35340 mi
C $1400
DEF injector replaced
3000 mi
Warning message on dash read: "Exhaust filter 100 percent full. See dealer." Engine would not go into upper gears after message came on, with maximum RPM limited to 2,850 (limp home mode). Dealer fixed problem under warranty.
10200 mi
"Check Engine" light came on while vehicle being driven by my stepson. (He is very hard on cars. I was not in the vehicle with him.) I am taking the Grand Cherokee to the dealer today to have this problem checked out. Update: probably only reset light.
27000 mi
Oil leak on right side. Don't know yet what is leaking, but seems to be engine oil rather than ATF.
36000 mi
US $281
Warning message on dash read: "Exhaust filter 100% full. See dealer." At my wife's request, dealership also checked for leaky cooling system, as wife said she "smells antifreeze from time to time." No cooling system leak was found. Coolant level was fine. Dealer's service department replaced in-cabin dust and pollen filter which they said was dirty. (Replacement of this filter cost a total of $65.95 for parts and labor.)
4200 mi
DEF sysyem error due to failed DEF injector. Vehicle unable to restart after 250 miles.
17000 mi
Check engine light for P20EE Code definition is "SCR NOx Catalyst Efficiency below Threshold Bank 1". There was a TSB issued. The dealer reflashed the PCM to turn out the light.
21000 mi
MIL light came back on a week after previous repair. Same code P20EE. Dealer said the head gasket is leaking. Ordered part. Gasket came in but dealer broke catalytic converter while replacing gasket. Converter on back order. MIL returned with the same code. Took vehicle to a different Jeep dealer. Code P20EE indicated to replace SCR. New SCR installed. Vehicle finally fixed.
68368 mi
US $108
Check engine light came on. Code P242B-00. Needed new exhaust sensor. Part was ordered on Friday, arrived and installed the following Tuesday.
15000 mi
Malfunction Indicator Light (MIL) came on. Took vehicle in for repair. Parts are on order (for over a month) have been driving with the light on for 1000+ miles. Dealer says that no damage will occur, Remote Start will not work now either
24000 mi
SCR replaced
28000 mi
SCR Sensor
69000 mi
diesel engine has a canister that stores particulate filter that requires "burning off" when it's full. the canister may crack and allow coolant to enter and burn off. the canister may catch fire to the passenger compartment. was safety recalled and repaired but the dealership messed up the repair and had to take it back to get fixed, again.
37000 mi
US $350
Exhaust filter plugged and made car undriveable.
8360 mi
CEL light on, DEF problem
8560 mi
CEL light on again, DEF issue CEL light on again, DEF issue right after last repair
33000 mi
Engine light was on ... warranty work was done on the emissions system and a software upgrade was performed.
44000 mi
US $100
Check engine light was on. They replaced exhaust temperature sensor and catalytic converter. The vehicle had this done once before while under warranty. I had the extended warranty with $100 deductible for this service trip.
53000 mi
Engine light on again - code was for DPF system - forced a DPF regen and system passed (diesel emissions - covered under factory warranty). Note** picked up vehicle and engine light was off. Engine light came back on within a week. Will schedule another visit when free rental becomes available.
23000 mi
P20EE code.Cat Converter TSB. Cat replaced under warranty.
27000 mi
Reflash done on PCM.
39000 mi
Sludge in coolant overflow tank. Replaced EGR cooler, overflow tank, associated seals etc and a cooling system flush. All done under warranty.
10500 mi
Catalytic converter replaced
18000 mi
Smart module was installed with a pinched wire and finally gave out so the vehicle was running poorly.
20000 mi
The part that was replaced has failed again. A replacement part has been ordered. It is related to the fuel system and causes the engine light to come on and reduce gas mileage.
21000 mi
Wouldn't pass inspection due to computer faults within catalytic system. Put on new part and had to "break it in" and drive it several hundred miles before it would register on inspection system. Chrysler sent wrong part twice.
30000 mi
Diesel air mixture device. Still on warranty.
7000 mi
emissions control
64000 mi
US $125
Particulate sensor failed. The repair was under dispute with the "wrap-around"extended warranty. The dealer had to broker the situation and it has been repaired underneath the warranty. It was 5 hours of labor because of the position of the sensor.
4960 mi
DEF system failure. Replaced DEF line + Injector.
First of three issues with the check engine light.
3000 mi
Check engine light came on again (third time). This time they replaced the Diesel Emission Fluid pump.
47800 mi
US $100
Converter faulty. Sensor defective.def nozzle replaced. All were upgraded. Was covered under extended warranty with 100 dollar deductible.
Otherwise would of been 5400 dollars.
Very disappointed with these failures
55000 mi
Removed nox sensor rear. Had to clean it and apply anti seize to the thread.
60100 mi
US $800
Exhaust temperature sensor
68000 mi
US $275
Oxygen sensor bad.
Concerned about long term reliability
69000 mi
US $2300
Engine light.
Replacement of SCR.
Replacement of front and rear NOX sensors
Replacement of rear exhaust temperature sensor
72000 mi
US $282
Another bad sensor
100000 mi
US $5820
Check engine light on. Intake manifold plugged with soot. EGR replacement due to soot. Mass air sensor cleanup. New intake manifold and sensors
Check engine light came on with P0171 and P0174: lean fuel from 2 sensors. Everything checked out fine at delear and the indicator had to be reset. Computer thinks it was triggered because of hard braking while engine was still cold.
6300 mi
Continued P0171 and P0174 lean fuel codes. STAR system says 'improper auto-stick operation when engine cold'. But, I'm always breaking when cold, as I live on a hill. Dealer replaced MAP sensor. Problem still recurred. Problem fixed with software update which specifically addressed this problem.
7020 mi
Pushrod failure. replaced pushrod and rocker arm.
11000 mi
Oil pressure sensor failed. Part is on nationwide backorder, much like most parts on the 2014 Jeep GC SRT.
360-horsepower 5.7L V8 8-speed shiftable automatic AWD w/low range
22500 mi
US $125
Water pump failure
60000 mi
replace water pump
66000 mi
replace the aftermarket waterpump with an OEM now that parts are available
95000 mi
US $100
Cooling fan running at full speed due to high transmission temperature; cooler bypass valve failed.
23000 mi
From the first week I owned the Car it smokes oil smoke upon startup. Dealer as completed an oil consumption test. Dealer has opened a STAR request to Chrysler direct for solutions. No reply yet.
25300 mi
Smokes when start up in my incline driveway. Dealer determined the oil pan needed replaced, then kept it for oil consumption test. All seemed OK....two weeks later more smoke. Dealer pulled head off engine and found crack in head gasket. Engine continued to emit smoke at start when Jeep parked in my driveway...slight incline. Took four times to the dealer and Chrysler Mechanic to find problem with oil leaking into manifold.
42000 mi
Leaking Coolant
50000 mi
Water pump failed and was replaced.
18600 mi
blue smoke problem at cold start, parked on incline oil leak
6300 mi
Engine burning oil on startup. Dealer claims there is a known issue, replacing oil pan.
7000 mi
MotorWorld replaced oil pan, but smoking issue became WORSE. M.W. after 2 more trips did not identify the issue and "Could not replicate" - went to Berger. Berger saw smoke first time, drained >1 qt oil M.W. overfilled, smoking stopped.
15500 mi
CEL for oil pressure sensor. Replaced under warranty.
26600 mi
Check engine light for oil sensor. Replaced under warranty. Several TSBs / flashes done as well at no cost.
38000 mi
US $100
Engine light on due to faulty O2 sensor
44000 mi
US $150
leaking radiator
20000 mi
MIL on. ODB2 scanner reports P0520 error: Engine Oil Pressure Sensor Circuit
Found TSB 18-034-14 (known issue). Replacement part on backorder. Scheduled follow-up appointment.
21000 mi
MIL on. ODB2 scanner reports P0520 error: Engine Oil Pressure Sensor Circuit Found TSB 18-034-14 (known issue). Replacement part was ordered from previous visit. Installed and issue corrected.
29000 mi
Burning oil. Blue smoke from exhaust, and low oil levels between oil changes. Shop suspects that a software issue caused higher-than-necessary vacuum pressure and issue would be fixed with SW update. Have not noticed symptoms since.
46000 mi
Fuel vapor recirculation solenoid
12000 mi
MIL light was on. Dealer ran code and said fuel filler neck needs replaced. Part on back order. Not repaired yet, was out of Town when this happened. had to drive home 700+ miles. Was a little nervous
29300 mi
Replaced water pump under warranty
41000 mi
Rear Main Seal
29000 mi
Oil pressure sensor failed. Reported max pressure causing engine light to come on and disabling the remote start.
Fault code indicating fuel pressure sensor out of range. Dealer replaced fuel pressure sensor. Unknown if this resolved the issue because of other issue with ABS and traction control.
3000 mi
Notified Chrysler Customer Service of unresolved issues. They finally got technical expert in contact with technician at dealership. After two days of troubleshooting, identified improper wiring connection in engine compartment. Resolved.
65000 mi
US $195
Fuel injection flush
31400 mi
US $80
Check Engine light on. EVAP emissions codes. Spring-loaded fuel filter seal was gunned up and not fully closing.
82000 mi
US $3500
Thermostat failed on road trip, leading to engine running hot and possibly burning up radiator fan. Dealer replaced fan and water pump (minor leak) but failed to rectify problem. Dealer then replaced radiator. While testing with new radiator, thermostat housing started to leak. Dealer replaced thermostat, correcting problem. Probably only needed thermostat and fan.
11600 mi
MIL illuminated due to bad oil pressure sensor/
20000 mi
Oil pressure sender replaced.
47800 mi
US $100
Primary fuel pump died.
89000 mi
US $870
Oil pump replaced due to oil pressure control circuit stuck off (engine warning light was coming on sporadically).
290-horsepower 3.6L V6 8-speed shiftable automatic AWD w/low range
47000 mi
Oil filter neck was leaking. Was replaced.
73000 mi
Oil cooler line leaking, was replaced
74000 mi
oil leak
136000 mi
US $2000
Bad rocker bearings, replaced all rockers and lifters. Cracked oil filter housing.
6100 mi
Loud noise heard during cold start-up. Delete replaced water pump but that was not the problem. Return trip for radios flush because dealer topped off with wrong coolant. Problem ended up being the belt tensioner
7200 mi
Squeak from pully. Replaced under warranty
17100 mi
Smelled radiator coolant. Dealer did test and found leak. Replaced radiator core.
21000 mi
Check engine light came on. Dealer worked on it for 4 days and replaced the oil pump and rear main seal. So far so good. I've never had a car that needed a new oil pump.
11000 mi
Oil pressure sender needed to be replaced.
22000 mi
Noticed a small oil leak, drove to dealer. Dealer found a leaking oil cooler housing and oil filter housing leaking. Replaced housings, as well as upper and lower intake gaskets.
12200 mi
Replace sensor
87363 mi
Engine mounts diagnosed as torn. Parts were on national backorder and unavailable. No repair performed.
95491 mi
US $100
Replaced torn and leaking engine mounts, both sides. Covered under extended service plan, $100 deductible.
47000 mi
I noticed a "ticking" sound coming from engine after returning from a trip. Took to dealership and found out the passenger cylinder head needs replaced! Covered under powertrain warranty & jeep extends to 150 or 10 yrs for these 3.6L heads.
52000 mi
US $350
Idler pulley, belt
3000 mi
Emits blue smoke from exhaust on start up. Chrysler advised replacing PCV valve. Has reduced but not cured the problem.
5000 mi
Dealer diagnosed exhaust smoke as caused by leak of coolant into cylinders. Replaced both cylinder heads.
62000 mi
MIL indicator lit. OBD diagnostics said cylinder 2 misfire. Replaced valve follower and rocker arm.
20000 mi
Check engine light on. Plus car will not stay in ECO mode when selected.
Engine service soon light. Diagnosis at the dealer indicated need to replace the thermostat, engine not warming up quick as it should have. Thermostat replaced under warrantyrnThey also reported need for alignment which I paid about $60 for
6700 mi
Engine light came on: could not figure out what the cause was. did evap leak test and was not the issue. They thought it was a software issue. was in the shop first time for 1 day and was not fixed. 2nd time they had it for 10 days.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2014 Jeep Grand Cherokee problems occur, check out our car reliability stats.
