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Chart based on 26 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
The leather cowling are the dashboard display was peeling and had to be replaced.
14880 mi
Repaired loose drivers seat. Replaced the rails on which the seat move, for and aft.
20088 mi
Recall for rear hatch gas shocks. Corrosion problem with inital set
24600 mi
US $150
Emblem bracket was ordered for replacement due to one tab being broke off by garage door. Emblem itself if fine and will be placed back into new bracket. Wife's car and parked a skosh close to front of garage. She was trying to make room for me to haul my bowling balls to my car. I wasn't going bowling during the holidays. So it goes.
25000 mi
LED headlights had some sort of staining or residue on them that could not be cleaned. headlights were replaced under warranty.
25500 mi
The center armrest latch broke. So the armrest wouldn't stay closed until it was repaired.
57000 mi
US $150
Center console latch broke. Replaced by dealer
25000 mi
After a recall replaced the rear gas struts holding tailgate, the new parts began to make noise. Tech was able to lubricate something and claims noise is gone.
9150 mi
A trim piece on the lift gate showed signs of melting. It was explained that it is possible that it parked outside, any concentration of heat directed from building windows can cause the situation. Mazda will not replace for free. I was expected to pay for a replacement trim piece.
21000 mi
Driver side door was squeeking and bolts needed to be tightened. I love this car!
5400 mi
Rattle from left rear windshield area. This has been fixed. Rattle from right dashboard area when driving on pavement that is less than very smooth. This has been fixed. Rattle/vibration from left dash area above the steering column/left corner when driving on less than smooth pavement. Prominent when coming to rolling stop. Took car home after attempted fix from the dealership. Dealer removed left side speaker cover, road tested. noise still there. Removed the wiper and cowl and tested without cowl found noise is gone. Dealer put foam tape on all contact and put the cowl back and found noise gone. Put foam tape on cowl contact with windshield and road tested and found noise gone.
Took the car home and the problem has not been resolved. Rattle and vibration is still occurring just as before the repair/correction. Will be returning the car for more diagnosis.
8000 mi
Passengers front seat stitching faulty Front passengers side foot/console panel keeps popping out
13000 mi
Cloudy "haze" increasing on inside of headlights (both, front)
Sunroof leak along the seam. Driver side rear quarter panel had a mark on the clear oat from the plastic applied to protect it during transport.
1000 mi
Found that the passenger side rear reflector (in bumper) was not secured into bumper properly. It would push in when touched. Dealer attempted to secure it, but couldn't, so entire new bumper assemply was ordered, painted,and installed.
5200 mi
The leather drivers seat cover was replaced as it would not properly fasten at the bottom front lip. The newly replaced seat cover now has the same issue. Repair tech damaged door sill paint upon reinstalling seat.
8000 mi
Squeak coming from front end, generally when braking at low speed. Noise has not gone away from two separate dealer visits.
16000 mi
Squeak in front end diminished on its own but never went away. We still heard the squeak 50 percent of the time.
Center console lid latch, broke, cheap plastic used for latch
20000 mi
Roof spoiler was creating a rattle.
Bolts were not tight enough.
Dealer adjusted the bolts
24000 mi
Leather on steering wheel fell apart
10000 mi
Drivers seat-- leather tearing again at seams-- Dealer sent to upholstery shop for repairs, done incorrectly, sent back to upholstery shop, drivers seat back upper leather section replaced
27000 mi
Seat cover comes loose below the front of the cushion. Dealer fix ineffective. Finally just used gorilla glue. Poor design by Mazda. But has only marginal effect on comfort.
Rattle from glove box in new vehicle. On closer inspection, a trim piece underneath the glove box had come unsecured. I asked the dealer to repair. Dealer secured the piece and confirmed no damage to the clip. Rattle stopped.
10540 mi
Broken latch on arm rest storage lid - fixed under warranty.
43400 mi
Leatherette around infotainment system is bubbling and coming off. Mazda took pictures, will send to HQ to get authorization for part replacement or otherwise. Waiting on their phone call...
48980 mi
Dealership received infotainment screen trim, forgot to tell me, I proactively reached out to them, came, they installed it whilst I wait. The trim was bubbling and wrinkling.
2000 mi
Screw holding driver's side sun visor fell out and was lost.
44000 mi
Recall repair on liftgate.
23000 mi
Replaced rear liftgate gas struts under warranty.
59000 mi
Nuts holding the rear spoiler and top brake light to body of car were backing out of studs. Discovered this as an increasingly loud rattle when closing the rear hatch. FInally, one nut fell off inside and was rattling around inside the rear hatch. Took the interior trim off and found ALL the nuts holding the rear spoiler on the body of the car partially backed out. The spoiler was also quite loose and I'm sure would eventually have fallen off the vehicle. I re-tightened all the nuts and used Blue Loctite to prevent them backing out again.
The locking mechanism that hold center console lid down broke off. Center console lid would not stay down as a result.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2016 Mazda CX-5 problems occur, check out our car reliability stats.