Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 81 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2020 BMW X5 4dr SUV
6200 mi
Active Head Restraint on Passenger seat replaced due to excessive vibration and noise
11780 mi
Pano Sunroof required replacement control unit and re-programming due to recurring fault 'rain closure not possible' that could not be resolved via programming / reset alone.
Persistent rattle and creak at low speed over semi-rough terrain from rear hatch area. Repair attempted: replaced hatch auto-latch mechanism. Unsuccessful. Owner wrapped elec tape on D latch and tightened latch mechanism. Works so far..
plastic protective housing which shields the electronics for power seat in the front right passenger seat keeps popping out. First time took it to dealer and they clipped it back in. Happened again. Objects on floor mat push to cause this.
48200 mi
Also sun visor was broken and was replaced
42160 mi
When the amplifier and head unit were replaced, the dealer damaged the air vent grill
A creaky rear lift gate which the problem has reappeared and will be looked at again at next service.
18200 mi
Rear lift gate creak.
19900 mi
Rear lift gate repair previously not fixed correctly. Dealer service manager rode with me and diagnosed the issue. Lower rear portion of the lift gate was too tight and causing the upper gate to creak. Adjusted
3300 mi
Lift gate making a hollow noise. Dealer put felt tape on the rear portion of the gate. Noise is not as noticeable but not gone.
When I asked why car rattles at traffic stop, they said it was normal. Rental X5 made the same noises.
Went in to rectify lift gate rattle and roll noise. Took 3 appointments so far.
100120 mi
US $300
Rear floor pan had standing water after snowfall. B-Pillar drains were cleaned and problem has not returned.
42000 mi
bad rattle in rear iDrive screen badly scratched. Dealer attempted to clean, but didn't fix the issue
replacement of roof rails from painting peeling - under warranty bc of extended warranty
43400 mi
Leak in drain valve from sunroof damaged computer for transmission. Had to order part from back east.
11500 mi
Leak developed in the dome light near to the windshield. There is a TSB on the issue but we had to return a second time to get something replaced entirely.
73000 mi
Front passenger door panel loose near door lock pin.
27700 mi
On passenger seat, the leather seat would have a circular bulge on the side. This just make it look ugly. The dealer stated BMW warranty does not cover wear and tear item.
Leather covering the side bolster on bottom of the driver's seat had ripped loose from the seat frame. Overnight stay required as part had to be shipped in from remote warehouse.
47000 mi
Cover on vanity mirror in driver side sun visor slides freely causing the vanity light to come on unexpectedly during driving.
49500 mi
Rattle and squeak in rear hatch when driving.
16000 mi
Headlight washer covering was broken
20000 mi
Hedlight washer cover broke for second time. Fixed on 1st trip.
10540 mi
Black bumper trim on front bumper was misaligned. Dealer noted the clips holding the black bumper piece were not in and readjusted.
17980 mi
Window seal on drivers door became loose and was replaced by the dealer.
49000 mi
Rear hatch rattling. Adjusted
10000 mi
Popping/creaking noise in left a/b pillar area when right front tire encountered raise in pavement. Happens occasionally. Techs reset all trim inside left door/window areas. No change. Reports on internet indicate it could be a cracked weld. Headliner, all left side door and window trim removed. Areas checked for broken welds. None found. Factory engineer applied "sound proofing sealer" around all areas to eliminate "oil can" distortion in unibody.
13300 mi
Spot weld defect. Car made a small tick noise when turning or going over some bumps. They did the repair and for the most part the tick frequency definitely went down. Most people would not even hear it.
Driver's door had rattles that could not be isolated. Dealer cleaned and lubed doors seals, which appears to have fixed the rattle.
42000 mi
Rattle in cargo area due to incorrectly adjusted bump stops for tailgate.
24000 mi
Rear hatchaikovsky popping.
6000 mi
Driver's side mirror developed a crack from the cold weather. BMW replaced under warranty. New mirror looks different than old, so obviously was a change in vendor or design due to common defect.
3000 mi
Slight rattle from trunk latch.
2000 mi
misaligned bumper cover
27000 mi
Power hatch failure due to water leak
8000 mi
Cruise Control stalk loose, makes clicking sound when toggling stalk. Entire switch unit replaced.
10000 mi
Constant wind whistle on passenger side and rattling tailgate and/or moonroof. They could not replicate the rattles and said they did not have time to diagnose the wind noise, told to come back another time.
16420 mi
Rattles from moonroof resulting from rain gutter coming into contact with moonroof glass. Buffer installed to eliminate noise. Persistent wind noise coming from passenger side outside mirror. Service bulletin found, repairs made. Persistent wind whistle from passenger outside mirror. Rattles from moonroof resulting from rain gutter coming into contact with moonroof glass. Buffer installed to eliminate noise.
18720 mi
Drivers electric seat makes loud creaking noise when raised or lowered.
30000 mi
Drivers electric seat made loud creaking noise when raised or lowered.
sunroof wind deflector broke, had to install a new one
34410 mi
8 Trips to fix:
- Tailgate rattles, seat rattling, strut mount failure, bumper moving.. thats right moving out of place, tailgate lock change, tailgate adjustment.. and rattles persist. I gave up. Cant wait till lease is up.. switch to merc
water leaks into the cabin during car wash. Water comes in from the panoramic roof.
75020 mi
C $2000
the track that the moon roof was on cracked and the moonroof would not close.
138640 mi
C $321
Replaced rear lights on door. they accumulate water from washing the vehicle and eventually fail.
2480 mi
1) rear boot trim rattles since day-1, unable to repair due to the flexing of the body shell
2) noise on front-right suspension, dealers could not reproduce problem, so not repaired, but problem still exists.
Please dont buy a BMW X5 at least.
3720 mi
A $280
intermittent noises from front suspension, very hard to reproduce.
8680 mi
Boot trunk rattles from plastic trims. Spent nearly 6hours to remove all trims, apply tapes and re-fit
162000 mi
US $400
Problem-class first noted 2016, during heavy rain, right-rear quarter-panel leaked, with electronic tailgate failure, replaced by dealer, who advised body shop replace moon-roof drains.
In March, 2018, moon-roof drain plugged, left-rear quarter-panel flooded with strong rain or car-wash. Electronics (bluetooth cellphone function, USB, SOS) all failed. Independent shop cleared drain, with leakage resolved.
Electronics repair postponed d/t cost.
Also changed wiper blades, oil during this trip.
33300 mi
Rattle behind the 2nd row latch (fixed) Rattle in the tailgate (not fixed)
35000 mi
This time, they actually adjusted the rear hatch guides. It worked this time. Further, now that I know what to adjust, I can do so when the rattle comes back (comes back when weather changes from cold to hot, hot to cold).
41000 mi
Center console wood trim cracked and steering wheel trim peeling = replaced Rear seat rattle = adjusted (again)
Glove compartment door warped, preventing it from opening. Upper compartment door was replaced. Dealer had part in stock, so I waited under an hour for the complete repair.
66000 mi
US $1850
Sun roof drain channels clogged; caused short and replaced tailight and effected wiring harness and electrical components
Warped glove box leather panelling impeding opening of glove box
110000 mi
US $300
Water sipped into the back trunk near the storage compartment and down onto the electronic module near above the right wheel well causing the OBC to malfunction throwing multiple error codes while driving.
Had the windshield replaced. Leaking water from the overhead into the shifter and finally puddling on the drivers floor. Thought the sunroof was the issue. After removing the headliner the sun roof was ok. 4hr job.
exterior trim around windows clouded, faded, and, in spots, anodization came off and revealed bare alum. estimate from dealer was $2300. painted myself instead. good immediate results, time will tell. this is a common problem with an X5
Replace rear wiper plastic cover, front wiper blades, plastic cover for the headlight washer, plastic insert for changes, oil and filter change, air filter replace with K&N filter.
108000 mi
US $1200
The factory HID headlight lenses were cloudy and could not be buffed out with standard restoration methods. Replace headlight assemblies.