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2012 Chevrolet Captiva Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/21/18 NHTSA ID: 10137383
TSB ID: 060089031E

This informational bulletin provides information on oem and remanufactured engine and automatic transmission/transaxle identification.
05/21/18 NHTSA ID: 10137621
TSB ID: 04-06-04-051E

This informational bulletin provides information for maintenance cleaning of the fuel injectors.
05/21/18 NHTSA ID: 10137620
TSB ID: 04-06-04-051D

This informational bulletin provides information for maintenance cleaning of the fuel injectors.
05/21/18 NHTSA ID: 10137182
TSB ID: PIP4112S

This preliminary information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. the concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
05/21/18 NHTSA ID: 10137653
TSB ID: 17-NA-157

This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the incorrect filter.
05/21/18 NHTSA ID: 10137583
TSB ID: 18NA072

This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if faulty for a reduced engine power, mil on, dtc p228c condition.
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05/21/18 NHTSA ID: 10137283
TSB ID: 16NA338

This bulletin provides guidelines for dealers required to contact the pqc for engine or transmission assembly replacement and explains the pqc process, gwm transaction submission, vehicle service record retention and proper handling of asse
05/21/18 NHTSA ID: 10137343
TSB ID: 090604015C

This informational bulletin provides a revision for 09-06-04-015b (vehicles sitting outside on dealer lots for extended periods with hard start/no start condition) to add the 2015-2018 model years.
05/21/18 NHTSA ID: 10137344
TSB ID: 090604026N

This informational bulletin provides information on identifying non-gm engine calibrations for gasoline engines using the tech 2 or gds 2 9u.s. and canada
04/23/18 NHTSA ID: 10134569
TSB ID: 16NA249

Low audible whine noise has been found to be transmitting from the balance shaft drive chain.
04/23/18 NHTSA ID: 10134594
TSB ID: 150089005A

This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (u.s. only).
03/12/18 NHTSA ID: 10129900
TSB ID: PIP5095E

This preliminary information communication provides information to the technician about vehicles that have a service engine soon and may also have an oil or coolant leak. technician may find coolant or oil in a spark plug tube. if the spark
01/16/18 NHTSA ID: 10126958
TSB ID: PIP4959G

This preliminary information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. a customer may complain of misfires or roughness on cold start up with a p0300 diagnostic
12/21/17 NHTSA ID: 10126063
TSB ID: 00-06-01-026H

This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
10/04/17 NHTSA ID: 10118250
TSB ID: PIP5216F

This preliminary information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. technician will inspect the oil control solenoids for metal
08/30/17 NHTSA ID: 10116587
TSB ID: 07-06-04-025L

This informational bulletin provides information on clicking/ticking sound/noise heard during cold start and that this should be considered a normal characteristic.
08/30/17 NHTSA ID: 10116596
TSB ID: 16-NA-109

This technical bulletin provides a procedure inspecting for excess grease or sealant on the exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
08/15/17 NHTSA ID: 10113338
TSB ID: PIP5180A

This preliminary information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. technician will need to perform fuel quality test, spark t
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08/15/17 NHTSA ID: 10111743
TSB ID: 05-03-08-002H

This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
08/15/17 NHTSA ID: 10115143
TSB ID: PIP5232B

This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. it is recommended to inspe
05/18/17 NHTSA ID: 10099532
TSB ID: PIP5282A

This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. the monitor calculates the percent of oil life remaining, based on 3 pathways. the first pathway for oil l
03/15/17 NHTSA ID: 10095197
TSB ID: PIP5257

This preliminary information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. technician will need to inspect the oil cooler if equipped fo
10/20/16 NHTSA ID: 10083080
TSB ID: PIP4786C

This preliminary information communication provides information to the technician about vehicles that may have low oil pressure message. technician may also find a diagnostic trouble code p0521 in the engine control module. technician shoul
10/19/16 NHTSA ID: 10082869
TSB ID: PI1394A

This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
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10/18/16 NHTSA ID: 10082822
TSB ID: 030603004R

This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.
10/18/16 NHTSA ID: 10082820
TSB ID: 000601026I

This informational bulletins provides information on the intake manifold inspection/replacement after servere internal engine damage.
10/18/16 NHTSA ID: 10082814
TSB ID: 000601012F

This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
10/18/16 NHTSA ID: 10082823
TSB ID: 030604017I

This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
10/14/16 NHTSA ID: 10082447
TSB ID: 16NA249

This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
08/09/16 NHTSA ID: 10078569
TSB ID: SB-16NA-131

This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
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08/08/16 NHTSA ID: 10078504
TSB ID: SB-07-06-01-016C

This informational bulletin provides information internal engine noise or damage after oil filter replacement
08/05/16 NHTSA ID: 10078430
TSB ID: SB-16-NA-109

This technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process.
07/07/16 NHTSA ID: 10075736
TSB ID: PIP5093B

Some customers may complain of an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures (generally 0 f /-17 c or colder). they may also comment that they heard a single "pop" noise right befor
07/07/16 NHTSA ID: 10075740
TSB ID: PIP5216C

If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure.
06/13/16 NHTSA ID: 10070907
TSB ID: PI1192

Summary to be provided on a future date.
04/26/16 NHTSA ID: 10063239
TSB ID: PIP2096

Summary to be provided on a future date.
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12/12/14 NHTSA ID: 10056473
TSB ID: PIP-5096

Cadillac/buick/chevrolet/gmc: due to cam actuator codes set - dtc p0011, dtc p0014, dtc 20024, dtc p0021 and no other drivability issues, the engine eun sticker should be inspected, before replacing actuator.
11/07/14 NHTSA ID: 10056361
TSB ID: PIP-5216

Buick/cadillac/chevrolet/saturn/pontiac/ gmc: vehicle experience lower end squeak or squeal, knocking noise or seized engine possibly the main bearing or rod had failed.
07/22/13 NHTSA ID: 10052379
TSB ID: SB-13-02-32-001

Buick/cadillac/chevrolet/gmc: during extreme low temperature conditions, the power steering makes noises or fluid leaks from high pressure hose, power steering pump or gear. updated 9/30/13. updated 11/7/14.
05/21/18 Transmission and Drivetrain NHTSA ID: 10137554
TSB ID: 080730035C

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
08/30/17 Transmission and Drivetrain NHTSA ID: 10116605
TSB ID: 16-NA-338

This bulletin provides guidelines for dealers required to contact the pqc for engine or transmission assembly replacement and explains the pqc process, gwm transaction submission, vehicle service record retention and proper handling of asse
08/05/16 Transmission and Drivetrain NHTSA ID: 10078434
TSB ID: SB-03-07-29-004K

This informational bulletin provide information on the operating characteristics of a manual transmission.
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04/17/12 Transmission and Drivetrain NHTSA ID: 10043647
TSB ID: PI-0324-C

Gmc/chevrolet/buick: transmission pump needs inspecting due to engine cranking but fails to start, has no forward, no reverse, transmission leaks, hard shift and no cranking. updated 2/25/13. updated 1/29/2014
04/16/12 Transmission and Drivetrain NHTSA ID: 10043628
TSB ID: PI-0670

Gmc/buick/chevrolet: transmission slips when in reverse or not in reverse, 3rd gear or no 3rd gear, flare shifting to 5th or no 5th gear. updated 4/17/12.
04/04/12 Transmission and Drivetrain NHTSA ID: 10043487
TSB ID: PIP-4624-M

Chevrolet/buick/gmc: restriction, through the pqc, has been placed on the valve control solenoid (tehcm) p/n 24256524 and 24265367, to assist engineering feedback product.
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137375
TSB ID: 17NA215

This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of red led, no wifi operation, and/or limited onstar? module functionality after onstar module replacement for another condition.
03/12/18 Electrical and Air Conditioning NHTSA ID: 10129864
TSB ID: PIP5180B

This preliminary information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. technician will need to perform fuel quality test, spark t
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118244
TSB ID: PIP5191B

This preliminary information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. technician will inspect the oil pump pick-up tube to block seal being
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08/30/17 Electrical and Air Conditioning NHTSA ID: 10116534
TSB ID: 03-08-46-004S

This informational bulletin provides information on onstar? vcim is currently restricted parts. by working closely with our dealers and technicians, through the part restriction process, the general motors team will gain a better understand
08/30/17 Electrical and Air Conditioning NHTSA ID: 10116536
TSB ID: 07-08-49-020L

This informational bulletin provides information for the ipc odometer programming method quick reference guide.
08/15/17 Electrical and Air Conditioning NHTSA ID: 10113328
TSB ID: PIT4733K

This preliminary information communication provides information to the technician that customers may inquire as to the availability of onstar bluetooth on their vehicle. technician should be advised that vehicles with regular production opt
08/15/17 Electrical and Air Conditioning NHTSA ID: 10113442
TSB ID: PIP5095D

This preliminary information communication provides information to the technician about vehicles that have a service engine soon and may also have an oil or coolant leak. technician may find coolant or oil in a spark plug tube. if the spark
08/15/17 Electrical and Air Conditioning NHTSA ID: 10113318
TSB ID: PIT5236J

This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d stored in telematics communication interface control module. technician will need to ensure campaigns
08/15/17 Electrical and Air Conditioning NHTSA ID: 10113321
TSB ID: PIC5759B

This preliminary information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. dealer should advise the customer this is norm
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08/15/17 Electrical and Air Conditioning NHTSA ID: 10111715
TSB ID: PIC5492E

This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d-37 history in the vehicle communication interface module or telematics communication interface contro
08/15/17 Electrical and Air Conditioning NHTSA ID: 10113976
TSB ID: 03-06-03-004U

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
03/14/17 Electrical and Air Conditioning NHTSA ID: 10094888
TSB ID: PIC3278F

This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. technician will need to determine what type of call the cu
11/10/16 Electrical and Air Conditioning NHTSA ID: 10084191
TSB ID: PI0086D

This preliminary informational bulletin provides a list of corrections for multiple concerns regarding unexpected loss of radio audio (radio goes silent/no sound) and other blackberry phone - bluetooth issues
11/03/16 Electrical and Air Conditioning NHTSA ID: 10083900
TSB ID: PIT5485A

This preliminary information communication advises the technician, if unable to place an onstar call in the ignition on mode after the onstar canada upgrade to contact the gm technical assistance center onstar group for further assistance.
11/03/16 Electrical and Air Conditioning NHTSA ID: 10083898
TSB ID: PIT5485B

This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
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11/03/16 Electrical and Air Conditioning NHTSA ID: 10083884
TSB ID: PIT5389A

This preliminary information communication advises the technician on the steps for diagnosing the concern. the vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
11/01/16 Electrical and Air Conditioning NHTSA ID: 10083781
TSB ID: PIP5168E

This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. the technician is to inspect for a sheared cam pin in the
10/25/16 Electrical and Air Conditioning NHTSA ID: 10083484
TSB ID: PIC4935E

This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. when performing battery parasitic drain test, there may be some confusion as to what th
10/25/16 Electrical and Air Conditioning NHTSA ID: 10083482
TSB ID: PIC4707E

This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. the vehicle's xm travel link may be inopertive.
10/25/16 Electrical and Air Conditioning NHTSA ID: 10083513
TSB ID: PIC5374D

This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. the technician is provided in
10/25/16 Electrical and Air Conditioning NHTSA ID: 10083509
TSB ID: PIC5088F

This preliminary information communication advises the technician on the steps to diagnose and repair the concern. the vehicle's xm radio only has xm preveiw channels.
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10/21/16 Electrical and Air Conditioning NHTSA ID: 10083241
TSB ID: PIT5074J

This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. the j-35616-64b is the latest test probe released for checking
10/19/16 Electrical and Air Conditioning NHTSA ID: 10082861
TSB ID: 110849001S

This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. and canada.
10/17/16 Electrical and Air Conditioning NHTSA ID: 10082506
TSB ID: 16NA260

This technical bulletin provides a procedure to reprogram the media disc player with the latest calibrations to correct a condition of the rear entertainment system not operating as intended in colder ambient temperature areas due to calibr
10/14/16 Electrical and Air Conditioning NHTSA ID: 10082412
TSB ID: 16NA241

This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
09/26/16 Electrical and Air Conditioning NHTSA ID: 10081022
TSB ID: PIP5094A

This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of
08/16/16 Electrical and Air Conditioning NHTSA ID: 10078735
TSB ID: PIC-4935-E

This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. when performing battery parasitic drain test, there may be some confusion as to what th
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08/16/16 Electrical and Air Conditioning NHTSA ID: 10078745
TSB ID: PIC-5374-D

This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. the technician is provided in
08/09/16 Electrical and Air Conditioning NHTSA ID: 10078522
TSB ID: SB-10-08-46-001C

This technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar? turn-by-turn navigation directions are announced due to custo
08/09/16 Electrical and Air Conditioning NHTSA ID: 10078520
TSB ID: SB-15-06-03-001B

This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
08/08/16 Electrical and Air Conditioning NHTSA ID: 10078506
TSB ID: SB-06-08-47-001L

This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
06/22/16 Electrical and Air Conditioning NHTSA ID: 10073679
TSB ID: PIT5138A

Summary to be provided on a future date.
06/16/16 Electrical and Air Conditioning NHTSA ID: 10071512
TSB ID: PI0881

Summary to be provided on a future date.
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06/13/16 Electrical and Air Conditioning NHTSA ID: 10071340
TSB ID: SB-PIP-5074

Summary to be provided on a future date.
06/02/16 Electrical and Air Conditioning NHTSA ID: 10069015
TSB ID: 09-08-45-004C

Summary to be provided on a future date.
10/10/14 Electrical and Air Conditioning NHTSA ID: 10056237
TSB ID: PI-1235

General motors: due to loose ground terminal connections, in some vehicles and trucks experience, accessories malfunctions, dic messages, ipc warning indicators, ses light on.
07/09/13 Electrical and Air Conditioning NHTSA ID: 10052297
TSB ID: SB12-08-132-001A

General motors: on some trucks and passenger vehicles, accessory power outlets (apo) and trailer lighting are common accessed electrical systems that are affected by devices that are plugged in and become inoperative due to an open fuse an
12/10/12 Electrical and Air Conditioning NHTSA ID: 10047859
TSB ID: PIP-5074

Chevrolet: the a/c compressor hose has an oil leak, from oil filter, due to the rubbing of oil filter and to increase distance, from a/c hose and filter, an alternate oil filter will be installed. model 2012-2013 captiva sport.
05/23/12 Electrical and Air Conditioning NHTSA ID: 10044241
TSB ID: PIT5159

Gm: cluster inoperative and/or gauges erratic. this may be caused by a poor pin connection at the connector for the cluster. *js
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05/21/18 Other NHTSA ID: 10137382
TSB ID: 030089006P

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher csi scores.
05/21/18 Other NHTSA ID: 10137624
TSB ID: 11-00-89-004B

This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
05/21/18 Other NHTSA ID: 10137615
TSB ID: 00-03-10-003V

This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.
05/21/18 Other NHTSA ID: 10137622
TSB ID: 06-08-64-001D

This informational bulletin describes warranty part reviews where door glass had chips or scratches.
05/21/18 Other NHTSA ID: 10137616
TSB ID: 01-03-10-003M

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by general motors against defects in material or workmanship under the new vehicle warranty (base warranty coverage). for vehic
05/21/18 Other NHTSA ID: 10137665
TSB ID: 17-NA-170

This informational bulletin explains the road force balancers and what they can do for customer concerns.
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05/21/18 Other NHTSA ID: 10137600
TSB ID: 00-03-10-002K

This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels.
05/21/18 Other NHTSA ID: 10137602
TSB ID: 03-00-89-006N

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher csi scores.
05/21/18 Other NHTSA ID: 10137635
TSB ID: 16-NA-383

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
05/21/18 Other NHTSA ID: 10137603
TSB ID: 04-00-89-015O

This warranty administration bulletin provide policy information on required operating procedures.
05/21/18 Other NHTSA ID: 10137605
TSB ID: 05-00-89-029D

This informational bulletin provides information on general motors dealership critical equipment requirements and recommendations.
05/21/18 Other NHTSA ID: 10137537
TSB ID: 18NA099

This informational bulletin provides information for use on a product assistance claim (pac), which is formally known as a product allegation resolution (par) claim.
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05/21/18 Other NHTSA ID: 10137557
TSB ID: 130089010B

This informational bulletin provides information to dealership personnel on policies regarding a product assistance claim (pac) within the courtesy transportation assistance program.
05/21/18 Other NHTSA ID: 10137560
TSB ID: PI0281G

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
05/21/18 Other NHTSA ID: 10137345
TSB ID: 110089005L

This warranty administration bulletin provides information on dealer empowerment labor operations and customer enthusiasm.
04/23/18 Other NHTSA ID: 10134621
TSB ID: 070849020M

This informational bulletin provides information for the ipc odometer programming method quick reference guide.
04/23/18 Other NHTSA ID: 10134593
TSB ID: 150089004B

This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
12/21/17 Other NHTSA ID: 10126065
TSB ID: 04-00-89-015P

This warranty administration bulletin provide policy information on required operating procedures.
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12/21/17 Other NHTSA ID: 10126081
TSB ID: 17-NA-170

This informational bulletin explains the road force balancers and what they can do for customer concerns.
08/30/17 Other NHTSA ID: 10116537
TSB ID: 08-03-10-006F

This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of tire slowly goes flat, tire air loss, low tire pressure warning light illuminated, aluminum wheel bead seat
08/30/17 Other NHTSA ID: 10116540
TSB ID: 15-NA-017

This warranty administration bulletin provides policy information on causal part requirements for transactions submitted to gm for payment.
08/30/17 Other NHTSA ID: 10116574
TSB ID: 99-00-89-019O

This informational bulletin provides information for the (gwm) and (wpc) on parts return program.
08/30/17 Other NHTSA ID: 10116584
TSB ID: 01-03-10-003O

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by general motors against defects in material or workmanship under the new vehicle warranty (base warranty coverage). for vehic
08/30/17 Other NHTSA ID: 10116585
TSB ID: 02-00-89-002Q

This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
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08/30/17 Other NHTSA ID: 10116637
TSB ID: 17-NA-052

This informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
08/30/17 Other NHTSA ID: 10116591
TSB ID: 15-00-90-002A

This informational bulletin provides information on installing the correct replacement spin-on oil filter when servicing.
08/15/17 Other NHTSA ID: 10111740
TSB ID: 01-03-10-003N

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by general motors against defects in material or workmanship under the new vehicle warranty (base warranty coverage). for vehic
08/15/17 Other NHTSA ID: 10111744
TSB ID: 08-08-44-015H

This informational bulletin provides information on inappropriate warranty claims submitted for damaged radios and ipcs
08/15/17 Other NHTSA ID: 10111779
TSB ID: 99-00-89-019N

This informational bulletin provides information for the (gwm) and (wpc) on parts return program.
08/15/17 Other NHTSA ID: 10111741
TSB ID: 02-00-89-002P

This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
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08/15/17 Other NHTSA ID: 10111742
TSB ID: 05-00-89-055F

This warranty administration bulletin provide policy information for gm dealer empowerment program and goodwill procedures.
08/15/17 Other NHTSA ID: 10114048
TSB ID: PI0281F

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
08/15/17 Other NHTSA ID: 10113977
TSB ID: 10-08-110-001F

This informational bulletin provides information on proper use of floor mats.
08/15/17 Other NHTSA ID: 10113978
TSB ID: 11-00-89-005K

This warranty administration bulletin provides information on dealer empowerment labor operations and customer enthusiasm.
08/15/17 Other NHTSA ID: 10114027
TSB ID: 17-NA-126

This informational bulletin provides information on non-design intent wheel lock nuts and lug nuts.
04/10/17 Other NHTSA ID: 10097132
TSB ID: PIC5491J

This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. technician should turn off the ignition and cancel retained accessory power. after the vehic
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/16/17 Other NHTSA ID: 10095317
TSB ID: PIT3271G

This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. general motors will only support a tire calibration for tires that have been sized, tested and designed fo
11/23/16 Other NHTSA ID: 10084683
TSB ID: PI0373A

This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
10/25/16 Other NHTSA ID: 10083512
TSB ID: PIC5260A

This preliminary information communication advises the technician the steps on diagnosing the concern. vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
10/19/16 Other NHTSA ID: 10082865
TSB ID: PI0388F

This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
10/19/16 Other NHTSA ID: 10082860
TSB ID: 070898001B

This informational bulletin provides information on gm does not approve the use of ?clipping? to repair collision damage to vehicles. gm has not tested or validated a ?clipped vehicle? repair; therefore, gm cannot endorse this type of repai
10/13/16 Other NHTSA ID: 10082363
TSB ID: 16NA119

This warranty administration bulletin provide policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/24/16 Other NHTSA ID: 10078874
TSB ID: PIP-3140-G

This preliminary information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. technician should look for non - general motors a
08/10/16 Other NHTSA ID: 10078604
TSB ID: PIC-5260-A

This preliminary information communication advises the technician the steps on diagnosing the concern. vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
08/09/16 Other NHTSA ID: 10078571
TSB ID: SB-02-07-30-029Z

This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
08/08/16 Other NHTSA ID: 10078502
TSB ID: SB-16-NA-119

This warranty administration bulletin provides information on gm?s policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
08/08/16 Other NHTSA ID: 10078472
TSB ID: PI-0754-B

This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.
08/08/16 Other NHTSA ID: 10078507
TSB ID: SB-03-06-03-004Q

This warranty administration bulletin provide policy information on using the el-50313 midtronics gr8 battery tester/charger for diagnosing battery replacements and maintaining batteries on new vehicles in dealer inventory.
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/08/16 Other NHTSA ID: 10078481
TSB ID: SB-16-NA-117

This informational bulletin provides information on the purpose of magnetic drain plugs.
08/05/16 Other NHTSA ID: 10078435
TSB ID: PI-0281-E

This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
01/03/14 Other NHTSA ID: 10054243
TSB ID: PI-0018-B

General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. model 2008-2014 vehicles and trucks.
04/30/12 Other NHTSA ID: 10043856
TSB ID: SB-11275-B

Gm: see document search button for owner letter. carpeted floor mats missing. dealers are to install carpeted floor mats when mats become available. *js
04/16/12 Other NHTSA ID: 10043635
TSB ID: PIT-5148

Chevrolet: rear power door locks may not unlock properly when using key fob or power door lock switch.
02/06/12 Other NHTSA ID: 10042989
TSB ID: SB-11275-A

Buick/cadillac/chevrolet/gmc: see document search button for owner letter. information regarding certain vehicles received by dealership without the carpeted floor mats.

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Chevrolet Captiva TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.