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Chart based on 91 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Sunroof leaked in icestorm. Dealer could not replicate (thank goodness for pictures) but ordered replacement drain lines as this is a known issue.
27000 mi
Sunroof leaking again .... replaced entire sunroof seal
32800 mi
The driver's seat trim panel attachment tabs to the seat frame broke. The dealer replaced the part under warranty.
111600 mi
Concern that the medallion in the steering wheel could harm a driver by stabbing them. The dealership removed the medallion. Now I have an ugly hole in the wheel where the medallion once was. They could have come up with a better solution.
28000 mi
Electric mirror failed but not replaced due to dealer inaction/overbooking
#2 Repair passenger front seat passenger side. Said to be a broken "clip" Part ordered and installed week or so later under warranty.
27700 mi
replaced sunroof motor and sunroof fram
66000 mi
US $52
Passenger side door pillar cover broke off the vehicle while driving down the interstate. Replacement part 5020664AC ordered. Replacement only took a few minutes.
Rattle in driver's side sliding door when going over bumps or uneven terrain. Dealer inspected and adjusted door.
26800 mi
Outer lense/cover for both exterior mirror turn signal indicators fell off. The complete light assembly for both mirrors was replaced.
28000 mi
passenger seat squeak - lubricated but the squeak is back
21800 mi
Black trim (mastic)around front windows wrinkling
26600 mi
Mastic cover at front corner of both front door windows wrinkled. Mastic replaced.
29500 mi
drivers door wind noise at top of door. possible not sealing.rear vent window weatherstrip loose.
32000 mi
center chrysler emblem blue covering fell off.
29700 mi
Loose trim on front passenger seat. Replaced hood because of paint bubble on hood due to imperfection under paint.
43400 mi
Corrosion along leading edge of hood.
Hood replaced under warranty.
19220 mi
Gap between drivers door and post.drivers side door was adjusted along with drivers side sliding door. The wind noise still exists and I can feel the cold air along my left side.
12000 mi
Rattle from right rear cargo area.
7000 mi
Front passenger seat trim broke and was loose.
16000 mi
Seat side panel mounting broke and was replaced under warranty
36000 mi
Driver's side door was not flush with side door resulting in excessive wind noise at high speed. The body shop was able to adjust the doors so that they were flush.
rattle from passenger side sliding door. Fixed by dealership under warranty
31000 mi
The protective lens on the blind spot monitor located on the exterior mirrors had fallen off. The part and to be ordered. Dealer installed at no cost, covered by warranty.
70100 mi
US $170
Driver side door needed a hinge replacement
21000 mi
Leather steering column cover would not stay clipped to steering column.
7000 mi
US $10
Driver side sliding door interior panel was rubbing on the fender and scratching the paint. Panel was replaced and paint repaired.
4340 mi
Drivers side sliding doors rubbing on wheel well. Dealer replaced interior panel. Door is still rubbing will have to return to dealer.
16800 mi
The lens had come off of the right side mirror turn signal repeater. This is a known Town & Country/VW Routan problem. The part (68052079-AC) was replaced under warranty.
1000 mi
Squeak in cabin when on bumpy road. Unfastened visor clamp. Shop readily repaired. Tech said has had several, apparently clips not pushed in all the way, or the “legs” need to be spread apart more, so tightly engage.
Wind leak noise on driver side window when at 45mph plus. Replaced the window channel which corrected the issue.
7320 mi
Trim on front windows too long and wrinkled. Chrome strip on side door bubbling - coating separating. Both items repaired by dealer as still wihin 3 yr warranty.
Two overhead bins would plop open, friction device bad, parts ordered
33000 mi
Rattling noise inside driver-side power door. Diagnosed as lower roller and bracket making the noise. Adjusted and insulated lower roller. Covered under warranty
153000 mi
US $65
Found water pump leaking from impeller shaft seal. Replaced the water pump (with my two children helping ????).
Drain tube for AC was causing water to seep into the passenger compartment. First problem was taken care of by TSB by dealer. Problem occurred again 1 year later and was taken care of by owner.
130000 mi
US $80
Left sliding door exterior door handle.
15000 mi
front passenger door sqeak while closing
76000 mi
US $100
passenger exterior mirror turn signal inoperable
80000 mi
US $100
Exterior mirror-embedded turn signal cover fell off
Discovered part of the a/c drainage system installed backwards at factory causing condensation to back up into interior. After several trips to dealer, issue resolved, carpets replaced and received $2000 check from Chrysler, for my patience.
31000 mi
minor rust in door seem
34000 mi
Side door hatch rattles. Try to repair several times, still have rattle.
27900 mi
US $50
Rattle in back, braking problem. TSB on brakes, but not the ones we had to replace.
There was a creaking sound when accelerating from a stop or coming to a stop.
8000 mi
There is a rattle in the middle row overhead console.
9000 mi
There is a rattle/squeak in the overhead console.
1600 mi
Replaced Left side sliding door automatic opener/closer wiring harness
22940 mi
The vinyl portion of the drivers seat developed a crack.
22000 mi
Plastic air dam above back window warped, plastic on bumper same problem.
27000 mi
Plastic Airdam replaced.
11000 mi
Driver's door rattling over grainy surfaces/rough roads. Tech could hear problem but could not fix after extensive work. Returned a second time to have issue resolved. Rear opening panel that houses 3rd row, middle seat seat belt not able to secure seat belt. Entire panel had to be ordered and replaced. Interior trim piece for rear opening replaced.
11000 mi
Driver's door rattle finally diagnosed and repaired; no parts used. Adjusted door and lubricated all hinges.
29000 mi
Replace gasket for air conditioner drain / prevent air bag deployment accidentally on passenger side
14260 mi
C $250
Front bumper damaged after servicing during parking. Ordered new bumper and fascia, but have not received parts yet.
14260 mi
Bumper replaced due to dealer damaging it when parking.
Rust in both front fenders, driver rear wheel well and door bottom fixed.
22700 mi
US $100
D/S sliding door hinge needs to be replaced due to squeak and rattle.
43000 mi
US $100
Driver side door latch loose (again). Readjusted latch, roller and lubed door seal and stopper.
84000 mi
US $90
passanger door rusting at the bottem wind noise coming from passanger window/door
12000 mi
Window shade on passenger power sliding door would not retract. Window shade fixed under warranty.
62 mi
Vehicle returned day after delivery. Dent in liftgate, multiple paint repairs on hood, left side of vehicle and liftgate. Replaced right side lower moulding (off colour). Right front door handle replaced because of scratch.
9300 mi
Corrosion on all four tire rims. Sent out for refinish. Repair took 3 days.
10540 mi
Rattle in left sliding door. No insulation, dealer repaired.
15500 mi
Right side screws around inside panel on liftgate rusting.
17050 mi
Left lower front seat side panel broken. Replaced by dealer. Loose left B post pillar outside appliques.
Replaced.
31620 mi
Carpet lifting up, Gearshift knob fell off Carpet lifting up Gearshift knob fell off
33170 mi
Previously repaired carpet lifted again. Back to the dealer to repair
3000 mi
Basically there is a rattle on the driverside between the sliding door and the driver's door. You hear the noise when coming to a stop. The dealership have worked on the car 4 times replacing molding and other parts and the problem still exists.
10000 mi
There was a noise coming from the passenger side. The dealership added insulated tape around wires and fixed the problem.
3000 mi
Passenger and driver side rear power doors rattle and squeak. Went to dealer and repairs made (tightened and aligned). Passenger door fixed but, driver side started making noise after about one month. Have taken it back a few times.
Plastic side trim on driver's side seat came off.
The problem was one missing rear screw which caused the front plastic mount to break off. (the front screw was still there) Problem was fixed with a long sheetrock screw and a plumbing plastic seal.
My door locks would not work. My dealership where I bought the car tried to fix it.....twice. Finally I left them (for good) ......they no longer sell Chrysler.....and I went to Chrysler dealeership about 15 miles further away.
91000 mi
US $100
Car makes rattle notice when just coming to a stop. Was told they had to start at the Catalytic converter first but it might not solve the problem. Not a warranted part anymore. Wanted $800, I declined.
92000 mi
After A/C repair in August, A/C system started leaking condensate into the vehicle and soaking the front passenger's carpet. Shop replaced the drain tube and sealed the bulkhead where the lines pass through the dash. A/C still leaking condensate into vehicle interior. Shop ran tests to confirm that the heater case was not leaking and sealed the bulkhead from the engine compartment side. The carpet has stayed dry since this repair.
Replaced tail light housing/lens assembly because the lens came unglued, swung out in the wind.
82000 mi
US $200
Headliner replacement
43000 mi
US $250
Gasket between air dam and windsheild was detaching. Chrysler would not cover this as a defect or glue down the gasket, insisting on a replacement air dam.
Rear hatch lift arm mounting stud broke off. On inspection it was obvious the stud had been cracked for some time because rust was evident in the crack.
263000 mi
Driver side shock absorber well was rusted to such a point that a failure was expected if an extra large bump in the road was hit. Sold to another who expected to replace the frame.
Headliner sagging more and more over the past year..Fabric replaced, looks better now than when it was new..going on 13 years old gotta expect stuff like that..original plugs, belts and
hoses and stuff like that yet..
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently Chrysler Town & Country problems occur, check out our car reliability stats.