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Chart based on 13 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Warning light for torque converter, replaced. WONDERFUL SERVICE FROM MY LOCAL DODGE DEALER. ALL COSTS WERE COVERED BY MANUFACTURE. DEALER EVEN ASKED TO TEST DRIVE IT 2 DAYS AFTER REPAIR, AS A FOLLOW UP. WONDERFUL SERVICE FROM MY LOCAL DODGE DEALER. ALL COSTS WERE COVERED
BY MANUFACTURE. DEALER EVEN ASKED TO TEST DRIVE IT 2 DAYS AFTER
REPAIR, AS A FOLLOW UP.
138000 mi
US $125
Torque converter was failing causing a CEL and failed to lockup. I replaced myself. The cost would have been $1200 approx at a shop.
98580 mi
C $100
I kept getting check engine light and usually would go away, but this time it stayed on. I contacted the nationwide warranty as I had purchased warranty when I bought my used van (bad choice) and they said it was covered. Took the van to the mechanic and after few days of running diagnostic, they concluded that a part within the transmission will need to be replaced (do not remember the name). He told me that another shop will have to do that as he cannot do the repair. He took the car to the other mechanic and after few days it was ready for pickup. No more check engines
9000 mi
US $100
Shifting hard and jerky.
10000 mi
US $80
Transmission was jerky and car shook in reverse. Dealer flashed control module. Drives much better now, shaking in reverse still there. Dealer opened up a case.
37000 mi
Customer Satisfaction Notice M38 - reprogram transmission computer for better shifting. No longer slams into gear after backing up, less "harsh" shifts when in ECON mode. Covered under powertrain warranty.
40000 mi
When coming to a rapid stop, a "bump shift" occurs while the transmission tries to figure out what to do. Fluid drained, new filter, re-fill with fresh fluid. No apparent repair available, software up to date with M38 flash.
35000 mi
Seal in transmission went bad, needed replaced. Also flashed update for recall on transmission shift points
12400 mi
Van was shifting irregularly, especially between 75 and 80 kilometers per hour...thats about 50 miles per hour..was told the torque converter was locking up and failing to release between gears
3000 mi
Poor shifting, harsh engagement, and whistling/whining while slowing down. Dealer unable to fix, says everything is normal. This transmission is terrible.
12000 mi
Hard shifting, especially downshift. Dealer reprogrammed, better for now.
rebuilt transmission, and replaced torque converter and pump, after previous replacement of torque converter and pump, shop should have replaced transmission the 1st time at 37800 mi but did a sloppy fix while under warranty
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