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Chart based on 47 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Sync system is not working properly, update failed.
4300 mi
Mytouch system was reinstalled and worked properly after the second trip.
14500 mi
The touch system in the car is complete crap. They attempted to again fix bugs with the navigation system and again it wasn't fixed. Will need to bring it in again.
7000 mi
TSB for malfunctioning SYNC. Bluetooth stopped functioning.
Door sensor failed, showed "door ajar" warning randomly causing interior lights to come on and drain battery. Aging battery ultimately failed. Battery replaced and door sensor/door latch assembly replaced.
52500 mi
Radio reset itself to random preset stations. All buttons on the radio and the steering wheel controls were inoperable. Shop fixed problem but stated they couldn't identify source, it just started working again. Weird
55000 mi
Radio became unresponsive. console and steering wheel controls non-functional. Shop fixed this but almost by accident. Said they don't know what they did but it seems to be working again.
40000 mi
US $36
Replaced the wiper switch. The wipers would not always turn off. The wipers would sometimes only go to the lowest delay position but the switch showed it was off.rnrnThe switch was easy to replace. A couple of small bolts to remove.
98000 mi
US $150
Starter
37000 mi
Rear wiper motor was bad when we bought car. Ford dealer replaced under warantee.
54000 mi
US $38
Right turn signal would not "latch," would only flash three times then off. Replaced turn signal switch on steering column.
61500 mi
MyFordTouch system failed, black screen, master reset did not resolve issue. Dealer determined failed SYNC module to be replaced under warranty. None in stock. "Door ajar" warning constantly on. Dealer determined door latch needed replacement. Replaced the APIM computer for MyFordTouch system. Driver's door would close but "door ajar" light stayed on. Door latch replaced.
10000 mi
The console computer went out (thus, no stereo/climate control and no rearview camera vision). Apparently a pretty common problem
49000 mi
US $100
replace back up camera
38400 mi
C $1000
Sensor for door ajar was malfunctioning which was not a problem until the dome lights started to remain on.
28100 mi
Drain valve elbow broke, causing A/C to lockup.
40000 mi
US $100
Door sensor failed to acknowledge door was closed.
58000 mi
US $100
Driver door sensor failed. Replaced door latch assembly which contains said sensor.
90000 mi
Driver side rear door sensor failed.
93000 mi
Another passenger door sensor inoperable. Replaced the sensor assembly.
48000 mi
Recall on Sync
65000 mi
Center dash video screen was totally black. TSB located for APIM replacement. APIM was replaced by dealer at no cost.
Had My Ford Touch updated to 2.7 software. Also oil and filter change at 4420 miles
6000 mi
MyTouch went dead. Was given a loaner and the service department upgraded the software to version 2.8
40000 mi
US $117
Battery was checked on normal oil change. Found that cranking volts was at 300. Showing dead cells in battery.
Replaced battery
9000 mi
Sync module replaced. The "old" module would not allow software update.
46000 mi
US $650
front right LED fog/driving lamp was out. THey said the wiring to the light was bad cost 225.00 to replace the wiring harness
49000 mi
US $700
MyFordTouch fails to sync phone
144000 mi
Keeps burning out driverside headlight bulb , third bulb separate manufactors of bulb type to try an isolate problem.
74000 mi
Door Ajar sensor failed - replaced under warranty
40700 mi
Warning light came on for brakes..computer just needed to be reset. So far so good. a month later
44000 mi
rain sensor module had to be replaced. The wipers would come on when the sun hit the window even when dry.
67000 mi
US $100
hazard button not working had to replace module. and had to replace rear camera.
48000 mi
Door ajar sensor
63000 mi
the sync computer was replaced
11020 mi
Driver side door Ajar is on even the door is slam shut. Dealership replaced the sensor at the door latch.
21080 mi
Rear door (driver side) AJAR light stays on after door is shut (even few attempts)
28720 mi
C $560
Driver door ajar lights on even the door is closed. Happened the second time. Paid dealer to replace the door latch assembly
123000 mi
US $120
Battery died.
25000 mi
Navigation would not work on MyFordTouch.
38000 mi
MyFord Touch Glitches. Performed software update.
1860 mi
SYNC crashed about a week after purchase. Wouldn't SYNC to existing phone. Reflash/update fixed all.
3100 mi
Nav had daily errors and ocasional sync errors on phone. Left it at dealer while I was out of of town. Said they did an R&R on nav module. Works fine since.
6500 mi
Sync tanked again. Usual result - no climate control, nav, etc. New Ford software update installed. Much improved but not completely.
10240 mi
Sync again. Replaced a module. FORD is at loss to fix and/or explain this. Ridiculous.
16120 mi
Sync again. Replaced another part.
3100 mi
head lamp bulb
15720 mi
door latch, started three weeks earlier but repairs in same trip
17360 mi
Tyre presure sensor
30380 mi
Again the door latch, the driver door closed properly but the message says "Door openĀ". The dealer changed the part. The same issue had before and they changed the part. Seems will have the same issue in every 25000km. TSB.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2011 Ford Edge problems occur, check out our car reliability stats.