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Ford Explorer vs. Jeep Grand Cherokee Reliability Comparisons

You won't find Ford Explorer or Jeep Grand Cherokee reliability information like this anywhere else. Actual repair frequencies, not just vague dots, to make it clear how much the Ford Explorer and the Jeep Grand Cherokee truly differ in reliability.

These stats are promptly updated four times a year, to much more closely track Ford Explorer and Jeep Grand Cherokee reliability as the cars age. Others tell you how reliable the Ford Explorer and the Jeep Grand Cherokee were a year ago, when the cars were a year younger and had 12,000 fewer miles on them. Only TrueDelta tells you how reliable the Ford Explorer and the Jeep Grand Cherokee have been recently.

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See reliability results for all SUVs.

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Year Make/Model Repair Frequencysuccessful repair trips per 100 cars per year Compared to all models for the same year  
2014 Ford Explorer   19 Explorers, 6.4 months of data per Explorer, average 6200 miles

* Small sample size.
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2014 Jeep Grand Cherokee 89 Grand Cherokees, 7.7 months of data per Grand Cherokee, average 7900 miles

Refreshed. Very common problems with new climate control and infotainment system, which is tied into many other electrical systems.
58
80% Fewest Trips Most Trips
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2013 Ford Explorer 25 Explorers, 9.8 months of data per Explorer, average 17400 miles29
30% Fewest Trips Most Trips
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2013 Jeep Grand Cherokee   15 Grand Cherokees, 10.3 months of data per Grand Cherokee, average 14100 miles

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2012 Ford Explorer   18 Explorers, 9.9 months of data per Explorer, average 33000 miles

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2012 Jeep Grand Cherokee 69 Grand Cherokees, 9.1 months of data per Grand Cherokee, average 24700 miles50
60% Fewest Trips Most Trips
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2011 Ford Explorer   21 Explorers, 10.0 months of data per Explorer, average 39300 miles

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2011 Jeep Grand Cherokee 63 Grand Cherokees, 9.1 months of data per Grand Cherokee, average 39400 miles

Redesigned for this model year.
58
70% Fewest Trips Most Trips
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2008 Ford Explorer   22 Explorers, 9.0 months of data per Explorer, average 64200 miles

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2008 Jeep Grand Cherokee   20 Grand Cherokees, 10.0 months of data per Grand Cherokee, average 62200 miles

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2007 Ford Explorer   21 Explorers, 8.8 months of data per Explorer, average 93100 miles

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2007 Jeep Grand Cherokee 33 Grand Cherokees, 9.1 months of data per Grand Cherokee, average 81800 miles84
70% Fewest Trips Most Trips
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2006 Ford Explorer 29 Explorers, 8.4 months of data per Explorer, average 103100 miles

Redesigned.
84
70% Fewest Trips Most Trips
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2006 Jeep Grand Cherokee   11 Grand Cherokees, 7.5 months of data per Grand Cherokee, average 96800 miles

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2005 Ford Explorer   16 Explorers, 8.6 months of data per Explorer, average 104700 miles

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2005 Jeep Grand Cherokee 26 Grand Cherokees, 8.8 months of data per Grand Cherokee, average 105100 miles

Redesigned for this model year.
57
30% Fewest Trips Most Trips
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2004 Ford Explorer 25 Explorers, 9.2 months of data per Explorer, average 112400 miles89
50% Fewest Trips Most Trips
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2004 Jeep Grand Cherokee 27 Grand Cherokees, 8.4 months of data per Grand Cherokee, average 123900 miles74
40% Fewest Trips Most Trips
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2003 Ford Explorer   15 Explorers, 8.8 months of data per Explorer, average 141600 miles

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2002 Ford Explorer 28 Explorers, 8.7 months of data per Explorer, average 131100 miles

Redesigned.
49
0% Fewest Trips Most Trips
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2002 Jeep Grand Cherokee   14 Grand Cherokees, 8.2 months of data per Grand Cherokee, average 126700 miles

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2001 Ford Explorer   11 Explorers, 10.1 months of data per Explorer, average 160700 miles

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2000 Ford Explorer   13 Explorers, 7.2 months of data per Explorer, average 181200 miles

* Very small sample size.
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2000 Jeep Grand Cherokee   15 Grand Cherokees, 6.6 months of data per Grand Cherokee, average 160800 miles

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1999 Ford Explorer   11 Explorers, 7.1 months of data per Explorer, average 155700 miles

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What People Are Saying about Reliability and the Ford Explorer

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What Our Members Are Saying about the Reliability and Durability of the Ford Explorer

Ford Explorer Reliability and Durability: Pros
YearBody/PowertrainComment
2007 4dr SUV 210-horsepower 4.0L V6
5-speed automatic 4WD w/low range
No issues with the vehicle to date. Not even minor ones...
2006 4dr SUV 292-horsepower 4.6L V8
6-speed automatic RWD
I have had good experience with this car. No major problems.
2006 4dr SUV 292-horsepower 4.6L V8
6-speed automatic RWD
The expected life span of the vehicle is longer than most cars. It is built on a solid frame that will take a lot of abuse.
Ford Explorer Reliability and Durability: Cons
YearBody/PowertrainComment
2011 4dr SUV 290-horsepower 3.5L V6
6-speed shiftable automatic FWD
I've had issues with the MyFord Touch system (fixed by latest update). Got annoying wind noise coming from somewhere around the a-pillars, and the mirrors have had water in the signals since new. I haven't bothered getting this stuff fixed yet.
2004 4dr SUV 210-horsepower 4.0L V6
5-speed automatic 4WD w/low range
The SUV became a money pit in my 6th year of ownership. I've driven Fords all my life, and this was by far the worst I've ever owned. Internet research confirmed lots of owners were having similar problems: total brake jobs every 25k miles, front (50k) and real wheel bearings (67k), rear door trim bezel cracked 3x (fixed 1st time under warranty, I paid 2nd time, left as-is 3rd time), and the real killer - a complete tranny overhaul at only 67k miles. Ford knew there were problems w/ the tranny, but decided to stick it to the owners anyways. It was a great SUV to drive, but it cost me over $9k in maint/repairs in the last 3 years I owned this SUV.
2004 4dr SUV 210-horsepower 4.0L V6
5-speed automatic AWD
Absolutely TERRIBLE transmission problems that Ford refuses to address. I won;t buy another Ford despite the fact I have 3 in my driveway now.
2002 4dr SUV 210-horsepower 4.0L V6
5-speed automatic 4WD w/low range
Bearings Bearings Bearings, Rear end has been serviced seven times all due to the CHEAP bearings that FORD uses and then refuses to stand behind their parts.
2002 4dr SUV 210-horsepower 4.0L V6
5-speed automatic 4WD w/low range
This truck has been the worst reliable vehicle I have ever owned, EVER!
 

What Our Members Are Saying about the Reliability and Durability of the Jeep Grand Cherokee

Jeep Grand Cherokee Reliability and Durability: Pros
YearBody/PowertrainComment
2005 4dr SUV 210-horsepower 3.7L V6
5-speed shiftable automatic AWD
I owned a Pontiac Bonneville previously and wanted a 4wheel drive /SUV type vehicle.
2005 4dr SUV 230-horsepower 4.7L V8
5-speed shiftable automatic AWD w/low range
I have had no major problems with any of my Jeeps. This one has had a few electrical glitches but seem OK now.
Jeep Grand Cherokee Reliability and Durability: Cons
YearBody/PowertrainComment
2012 4dr SUV 360-horsepower 5.7L V8
5-speed shiftable automatic AWD w/low range
Air suspension was problematic and took over a month at the dealer and 4 visits to finally get fixed. Also had problems with the radio and the memory settings getting wiped out. Occassional electric gremlins.
2012 4dr SUV 290-horsepower 3.6L V6
5-speed shiftable automatic AWD w/low range
I bought this vehicle brand new straight from the dealers show room its been seven months now and done only 4500 miles but I had to take it twice to the dealer for coolant leakage and water pump issues.
2011 4dr SUV 360-horsepower 5.7L V8
5-speed shiftable automatic AWD w/low range
As I said this is our fourth Jeep and one must be prepared for poor reliability. Chrysler does not seem to be able to build a reliable vehicle. I don't know if it is poor quality control, poor parts supplier, poor training of assembly line workers
2011 4dr SUV 360-horsepower 5.7L V8
5-speed shiftable automatic AWD w/low range
Already in for major repair with only 500 miles on it
2008 4dr SUV turbocharged 215hp 3.0L V6 Diesel
5-speed shiftable automatic AWD w/low range
too early to tell but reports are poor
2005 4dr SUV 230-horsepower 4.7L V8
5-speed shiftable automatic AWD w/low range
The Grand Cherokee has had very bad electical problems. It seems that you can either get a really good one, or a really bad one.
2002 4dr SUV 235-horsepower 4.7L V8
5-speed automatic AWD w/low range
Very poor reliability. Known failures of heater blower doors, window regulators, brake systems. Failures usually out of warranty. Same poor designs carried over from 2001 to 2004.
2000 4dr SUV 195-horsepower 4.0L I6 w/DoD
4-speed automatic 4WD w/low range
Lots of problems with the front differential and axle on the Selec-Trac 4x4