Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 47 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Load floor collapsed when cargo area was loaded with bags of garden soil. This was in third-row-stowed configuration, with power folding third row. Dealer replaced load floor under warranty.
20000 mi
Drivers side head rest problem - 2 service attempts, problem still present at time of trade
Broken rear seat handle that activates the folding action
4000 mi
Driver's seat belt retracted and locked. Could not pull seat belt out after it retracted fully. Dealer said the mechanism was locked tight, ordered parts, and replaced it.
54700 mi
US $100
Motorized driver' seat lumbar support replaced.
24800 mi
While replacing the passenger seat rail (see other problem), the technician noticed that a wire for the passenger seat belt sensor was pinched.
16000 mi
Needed to replace seat belt tensioners for five seats in 2nd and 3rd rows. All covered under Ford Warranty.
Driver's side rear seat latch froze. Dealer replaced latch.
34000 mi
Part on front passenger seat was replaced for the third time.
21180 mi
Internal power window belt was squeaking when lowering the driver's window.
26000 mi
Rear seat release wouldn't let go.
27900 mi
Ecoboost Belly pan (Splash shield) hanging low
30380 mi
Ecoboost Splash shield was again either damaged or incorrectly seated after a regular maintenance service.
84180 mi
C $100
Struts on both rear seats failed and had to be replaced. Driver's power seat track failed.
72000 mi
US $24
Exterior Drivers Door Handle came off. Caused by plastic piece covering key lock breaking. Bought piece from FORD dlr and fixed myself. Complex repair for an amateur. I have Ford Flex Repair Manuals. Took 30 min. to fix.
22000 mi
US $160
"protective" panel under engine falling off and needed to be replaced
Driver Side middle rear seat (larger side) would not unlatch to fold. Tried multiple solutions - finally got working after heavily lubricating center hinge with spray lithium grease.
9000 mi
Weather stripping around drivers and passenger windows (window run channel) detaching from door window area. The front center console latch broke and was replaced.
36000 mi
Middle row seat would not fold. 0.5 repair day. Fixed, but still "finicky."
10300 mi
Rear drivers door lock intermittently would not unlock. Inspected and performed TSB 09-1-3 Adjusted right and left rear door lock grommets.
16000 mi
Seatbelt buckle middle row replaced
46300 mi
US $150
Driver side door handle broke off when opening door. I argued this should never happen and should be a warranty issue. I heard from a mechanic that this was the fourth door handle replacement this year for a Ford Flex at their dealership.
10000 mi
US $19
The 2nd row seat would stop halfway through folding.
They replaced the strut and now it works fine.
29000 mi
Rear seat would not fold down. Replacement of the hinge/latch was performed.
28000 mi
Power seat did not automatically go back for easy exit. Entire power seat mechanism replaced.
46000 mi
US $100
Automatic Rear Liftgate would not stay open, but instead chime rapidly and close again. Diagnosed as liftgate struts were not supporting enough, so struts were replaced.
4960 mi
Also, driver side rear door lock tab (The thing that pops up when you unlock) was not functional as not attached. easily reattached. Done at routine maintenance time.
Hydraulic rear seat is supposed to fold forward at touch of button...but often too weak to complete this motion. There is a TSB for this. Dealer order parts and fixed hydraulic strut.
15000 mi
Passenger side rear seat would not release without major effort. Mechanism was replaced.
1700 mi
Aligned driver's door and rear bumper.
10000 mi
Parts installed successfully. Parts installed successfully.
31500 mi
Upon replacement of a complete headlight assembly the hid type, owner had to return for an additional visit to have the headlights aimed properly.
54240 mi
C $230
Lower door gasket torn away from lower door trim due winter freezing ice build up
33480 mi
Replaced automatic tailgate arm.
5000 mi
Vista Top had cracked glass.
32240 mi
The driver's side door handle broke off. The dealer replaced it with a new one.
