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Chart based on 55 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
alarm went of during stationary. and also during driving i got massages "bonnet open".
i just use some contact spray for contacts of switch. seems it is helping. tonight and today's drive shows no messages.
now h vac blower motor on hi when turned off. Now replacing BCM. NEVER LEFT DEALER YET HVAC cabin wiring harness problems from the last time it was in the shop. I should not have had to pay due to problem was from former repair under warranty. Tired of being boned by FORD.
1500 mi
Sync module completely failed and needed to be replaced.
Applied series of software updates to Sync as it was frequently dropping Bluetooth connection. Updates improved situation, but Bluetooth still drops intermittently
118000 mi
US $225
Old battery case developed crack around negative terminal and had significant leak. Negative cable had a proprietary voltage sensor on it. Neg cable was corroded to the terminal. Could not remove. Had to replace the cable too.
136500 mi
Horn was inoperative. Checked fuse. No issue. Solenoid was fine. Disconnected horn, cleaned contacts, reinstalled. Worked again
73000 mi
US $100
Headlight was not working, had to get body control module reflashed
119000 mi
US $129
Car wouldn't start and for a few days before the failure it took longer than normal to get it to start. I replaced the battery and all is fine.
Software update to address MyFordTouch navigation system issues. Display would lock up and need to be hard reset via a fuse pull. Issue occurred twice in the first 2500 miles of driving.
2000 mi
My ford sync malfunctioned. System update installed
18100 mi
Battery was replaced under warranty. Determined that some cells were faulty.
45000 mi
US $210
Wipers auto running -- not responding to switch. Sensors replaced.
18600 mi
Sound symposer cutting in and out.
22000 mi
SYNC module had to be replaced.
38000 mi
US $100
Door didn’t lock via door button and seat belt light not working replaced seat belt tensioner reprogrammed window drivers side and relaxes door handle
96100 mi
A $600
Earthing fault fixed, caused by previous bad repair from another shop on front bumper
47000 mi
US $20
A/C recharge
103000 mi
US $30
Negative terminal on battery corroded the wires on the battery monitor. Rewired and replaced battery monitor rather than pay for a full wire harness install which was suggested by the auto shop. Works like a charm.
2000 mi
Recall- wiring harness recall done because the car had a defective wiring harness.
the problem that made the recall necessary: if the AC was on, the car was very very prone to stall in first gear even with the gas pedal was depressed.
40000 mi
US $250
The Sync system decided to turn on randomly while the car was completely off. this caused the battery to die on me twice while I was at work. I would get back to the car and the Sync screen would be on and the radio would be on. The battery died after about a week of this. The local dealer had to do a series of diagnostics and had to do a hard-reset of the sync system multiple times until it stopped randomly turning on when the car was off. they also had to replace the battery because of the sync-caused problem.
Hasn't happened since.
114000 mi
Air conditioning stopped working. Blowing hot air. Decided not to repair it.
120000 mi
US $350
Finally decided to look into what was wrong with AC system. Found a hole in an AC hose. Replaced the hose and recharged the system.
3100 mi
The speedometer which is electronic, failed to read properly it was either running too high or too low. Not yet resolved, intermittent.
26400 mi
US $500
Same key issue as before, was found to be two faulty grounds. Battery was replaced prior to ground diagnosis.
34000 mi
Headlamp fault warning message randomly displayed on DIC(Driver Info Center) throughout ownership. TSB to resolve issue via BCM reprogram. I believe it is fixed but sometimes goes 6+ months before issue presents itself. Update: never reappeared.
25300 mi
Unable to deselect autolock. Required reprograming. Warranty.
5000 mi
Tsb to reprogram Digital Audio Processor
13000 mi
buttons on the steering column do not always work.
14300 mi
Battery failed
3700 mi
updated the firmware for the myford touch/sync system. fixed some flaws and introduced a bunch of others ...
6700 mi
once again an attempt to fix mysync issues.
8000 mi
the mysync computer failed entirely on thursday afternoon. saturday, the entire car was dead. battery drained flat. got a boost. sunday, entire car was dead. got a boost monday and took it to the dealer. they couldn't find the cause. super!
10200 mi
once again myford touch sync needed an update. unknown if anything broke from that - just got the car back. also the boost gauge failed requiring a special part sent from detroit, hence the 3 days total in the shop. had to return to get the boost gauge fixed. some chip. performed 10k service. returned the car with four underinflated tyres. impressed? not much ....
also the myford touch update once again defeated daylight savings time.
21500 mi
nasty chemical odour detected after a/c operation (fans still running but a/c off). dealer cleaned out the air filter but that didn't cure the issue.
12000 mi
My Ford Touch, album art would appear upside down and very small, constant indexing of hard drive.
5000 mi
Electrical short in sun visor wiring caused fuse to blow for power windows and other dash lights. Was fixed after 2 days in a rental.
3300 mi
Air conditioning stopped working. Repair involved resetting a connection between the clamte control system and the A/C compressor.
20000 mi
Service Action Item - fix inoperable side marker lights on HID equipped Focus ST, basically they added a few amber LEDs to the outward eyebrow LED strip
27500 mi
Adjusted/replaced HID component; message on dash said that the light malfunctioned and required service. The lights were still working, so I'm not sure what the problem was.
23300 mi
Door lock unlock
34000 mi
US $140
Battery failure. Only 140 A available at full charge (unable to turn the starter).
28000 mi
computer brain and navigation needed to be replaced
Had to be towed to the dealer. A disconnected wire (apparently beneath the driver's seat) leading from/to the battery caused a complete loss of electrical power - nothing worked. several minor issues with Sync system
The driver's power seat height mechanism didn't work. Don't know if it was a switch or motor issue. The front/back and recline functions worked fine. All fixed under warranty from dealer.
52000 mi
Stereo does not play MP3, Bluetooth, or any other input put FM Radio sometimes, needs to be rebooted to work again. Wrong track info displays, system becomes unresponsive to voice commands.
Out of warranty, so living with it.
15000 mi
Speedo reads 2mph high at all speeds - verified with 2 GPS sources. Dealer said "that's weird", wouldn't do anything about it. Not a tire size issue; reads 12 at 10 and 72 at 70.
60000 mi
Starter failure while at dealer, starter replaced
8000 mi
During a road trip, I'd had issues with the NAV showing my accurate position which made driving directions almost useless, plus other various Sync by Microsoft issues.
60300 mi
Updated the Sync version. The version on the car was 3 versions behind the current version and the Ford site indicated that it was up to date. Dealership updated the version under recall.
80000 mi
Sync system is a piece of junk
It been in 12 times and still does not work right. The AC just broke for the 2nd time. When they repaired it one of the o-rings was not seated right in the high pressure line, so it blew out.
94800 mi
US $105
Sync system is now working after another software update.
43000 mi
US $100
TPMS sensor failed in wheel. Replacement quote $230 but I paid $100 deductible on extended warranty.
16200 mi
MFT system randomly reset itself twice, erasing the trip ODOs, and restarting the system. Dealer kept for a day to see if it would happen again. Dealer updated system and did system reset.
Broken power window switch in right front door. Switch replaced.
30000 mi
Window started to slow on way down over winter months and ended up getting stuck in the down position. After a couple rough rasp on the door the window would go up. Window motor was replaced. Took about 2.5 hours at the dealer.
36800 mi
Whistle in the blower system. One internal duct door wasn't closing all the way which created the whistle sound
41000 mi
Input ports in center console (USB, SD Card, and Audio In) stopped working. Visit identified the problem as a failed module in the console.
26900 mi
Non-My Ford Touch sound system would no longer recognize the USB stick that was inserted. The system was reset (accessed through the menu) and the problem was resolved.
8000 mi
BCM reprogrammed per TSB to fix dome light not turning on with remote unlock Airbag light on tech found loose connector and reset light
29000 mi
Instrument panel display does not turn on sometimes till after a minute of driving. TSB for this issue but dealer said it did not apply
17000 mi
Remote lock & unlock on both manufacturer-supplied keys stopped working. Dealer confirmed that remote unlock feature was no longer programmed for the keys. Dealer re-programmed the keys.
44700 mi
US $180
One tire pressure sensor failed. Noted by message in vehicle display "Tire pressure sensor malfunction" or something of the sort. Replaced, not under warranty.
9000 mi
SYNC system does not work 50% of the time. Does not recognize my voice, loses bluetooth connection with phone, does not play music, etc. Dealership told me there was nothing that they could do. SYNC system does not work 50% of the time. Does not recognize my voice, loses bluetooth connection with phone, does not play music, etc. Dealership told me there was nothing that they could do.
13000 mi
Car was in for Sync update. When I got car back, all gauges and electronics quit working and Service Immediately appeared on screen - then went blank. Dealer was unable to get car to repeat this. SYNC is still NOT working! Worst system ever!
Backup camera would occasionally cut out while backing. Dealer diagnosed as faulty camera and replaced. Problem was solved and image quality is improved.
10800 mi
Wh/mi efficiency data, Brake Score & Driving Score data was not properly transmitted to the MyFord Mobile website for EVs. Telematics Control Unit (TCU) was replaced but issue is not solved. Ford engineering is continuing to investigate.
26000 mi
Problem communicating with the MyFord Mobile website never fixed. After I turned in the car at the end of my lease I got a call from Ford saying that the new 3G modem would fix this & that they were now available.
2000 mi
Blower motor stopped working. Inside temp sensor module replaced under warranty. Bent pins on connector.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2013 Ford Focus problems occur, check out our car reliability stats.
