Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 133 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Warranty covered labor and parts installation, no deductible. Loaner car provided. Removed and replaced rear Sub-frame. 4-wheel alignment.
37000 mi
AT THE DEALER FRONT TIRES REPLACES FOR BEING OUT OF ROUND, + ALIGNMENT, POSSIBLE FROM GOING OVER A CURB. HOWEVER THIS DID NOT COMPLETELY FIXED THE FRONT END PROBLEMS UNTIL THE NEXT REPAIR IN WHICH ROTORS AND DISKS WERE REPLACED BY ANOTHER REPAIR SHOP.
SEEMS THAT THE DEALER ONLY WANTED TO REPLACE THE MOST PROFITABLE ITEMS AND SINCE THE WARRANTY COVERED NOTHING I WENT TO MY REGULAR REPAIR SHOP TO REPLACE THE ROTORS.
Cracked foglight lens probably from halogen heat, not recognized as warranty issue by Infiniti. Must replace entire assembly, lens part not available separately.
83330 mi
US $673
LF tire slow leak. Found corrosion around bead of wheel/tire.
84996 mi
US $29
RT front tire slow leak. Leak found around bead. Applied bead sealer to inner and outer bead.
10320 mi
C $70
also replaced wipers and wiper assemblies at my expense bc streaking. Infiniti refused warranty coverage.
Original windshield had a pressure crack not from a stone chip. Dealership replaced windshield under warranty / TSB.
18000 mi
windshield washer not working properly
103000 mi
US $10
needed new lug nut
82140 mi
Driver's door would not open. Thought it was frozen, but actually it was the mechanism. Had to remove interior door trim and lock in place the ball at the end of the cable just behind the door handle. I drilled a hole and inserted a pin.
Seat belt doesn't retract fully, often catching seat belt buckle between seat and door panel
20000 mi
Seatbelt retractor failure, belt caught in door damaged paint Seatbelt retractor failure. Reapaired under TSB.
Exterior paint damaged by belt. not repaired.
Dealer could not address paint not stocked.
Owner responsibility
Car became inoperable and had to be "jumped" for it to start moving. Brought car in to dealership and said the charger did not charge battery due to low mileage.
39000 mi
Whistling noise coming out of the engine compartment in lower gears and at around 1800RPM. Problem cannot be replicated after numerous trips.
The OE battery decided to die 1 week after 3 years,reducing warranty coverage to~50%. Infiniti wanted more to replace the battery (with the allowance) that it cost to get a new one from an outside source. R&R was done by a 25+yr ASE pro.
29000 mi
Dealer replaced clogged washer nozzles.
29300 mi
Dealer received approval from Infiniti to replace passenger seat cushion for intermittent OCS failure.
32200 mi
One Windshield washer nozzle was not spraying.
1000 mi
Sunroof leaked in the rain (and car wash). It may have to go back in as it still leaks in the car wash.
9000 mi
Driver's seat belt was twisted.
37000 mi
Window trim falling off, all four doors. Had tape added, resealed.
132000 mi
US $380
Had to replace all 4 tires to pass inspection
137000 mi
US $55
Tire pressure sensor O rings cracked and dried causing a slow leak in right front tire. Sensor was repaired.
65000 mi
Noise continued, though reduced, after wheel bearing replacement, dealer swapped tires and the noise was gone. Tires will need to be replaced when worn further.
The spring hinge on the gas gap door broke and had to be replaced. As it was, you could not rely on the 'door' to stay closed.
32000 mi
US $50
the tire pressure sensor was broken. No one knows how but it seems from the dealer last time they serviced the car. it was causing a metal clicking sound at times
71000 mi
US $1000
broke tire pressure sensor when changing tires. Light still on as trip to dealer required to reset computer.
9000 mi
Driver door would not close after unlocking; latch mechanism was stuck in open position; happened during very cold winter days.
3200 mi
Fix fuel cap tether
3000 mi
Fuel cap tether broke.
8000 mi
Gas cap tether broke.
16000 mi
Std maintenance w/ minor factory warranty repairs, including gas cap tether.
37000 mi
Replaced gas cap tether for the 3rd time.
36954 mi
TSB Related to fill limit cut vent valve. Covered factory good will as the warranty had expired.
54000 mi
Noticed a discoloration on the left side of the windshield. Dealer at first thought it was a chemical issue on the outside of the glass. Their professional glass installer declared it to be an internal delamination.
Trunk has to be slammed, or at least pushed with muscle to close. Was told it's normal but several have complained about this fit and finish issue. I can live with it.
Sunroof frame rails separated after first dealer could not replicate the problem. Second dealer removed sunroof and all components, and reinstalled/fitted everything.
1000 mi
Leather Seat (driver's) replaced due to dent/bubble issue.
Clanking sound at low RPMs under light load in 1st gear
11160 mi
One of the cables to the hood wouldn't release and as a result the hood would not latch on the passenger side of the vehicle. They successfully replaced the cable.
1000 mi
Ipod Interface Cable that came with vehicle had been kinked and was defective.
47000 mi
Was told hood pistons had gone bad and would need to be replaced (hood will not stay open on its own). Parts were ordered but not fixed during scheduled 45K mileage maintenance.
Front driver's side window was noisy during rain events. Screeched loudly and closed slowly.
43000 mi
The infiniti had a loud ticking noise from behind the speedometer that I took to the dealership to fix under warranty. They attempted to fix but the problem persisted.
66100 mi
US $3504
Passenger side headlight assembly had to be replaced.
4000 mi
Sunroof finisher came loose - TSB Issued - repaired during normal maintenance.
Rubber thingy underneath car in front of right rearwheel, plastic washer on screw broke letting rubber piece hang down
7000 mi
TPMS Issue. Blinking dash light indicated a sensor malfunction. Sensor was reset and was told it is now functioning properly. Ordered a TPMS sensor. Replacing the sensor corrected the problem, so far.
7000 mi
US $750
115000 mi
US $350
Seatbelt assembly came loose on drivers side door
2000 mi
Driver and passenger seats not heating up properly.
There is an accordion type rubber flap connected from the moonroof to the inside of the roof. There are one on each side of the moonroof. Both became loose and fell off. Both were able to be put back in place. The moonroof was still operable with the
Door lock was jammed, driver's side, door did not want to open neither to close. Had to go out from passenger side.
22940 mi
Could not open door on passenger side. Had to break handle. Dealer replaced it.
86800 mi
C $160
Serpentine belt replaced. Was smoking under heavy acceleration.
25000 mi
US $150
After a regular maintenance visit driver's side rear door would not open. Dealer kept the car another day to address the issue which turned out to be the child lock was in the middle position - bad design. Dealer had to remove the door panel to fix.
84000 mi
Driver side headlight assemble had leak with moisture buildup for several weeks before lights failed. I ordered headlight assemble from go-parts for $305.
84000 mi
US $505
Driver side headlight assemble had leak with moisture buildup for several weeks before lights failed. I ordered headlight assemble from go-parts for $305 and local mechanic installed for $200. Dealer wanted $1200 just for headlight assemble.
Took the car in for its 7500 mile service. About a week later, the low tire pressure light came on. The tires appeared to be properly inflated. I took it back to the dealer. Apparently the sensors were not properly reset. The dealer corrected this.
76200 mi
passenger seat belt locking. replace seatbelt mechanism
64000 mi
US $1000
My car needed a new hood hinge since the hood would not open properly.
102000 mi
US $107
Hood Hinges were weak causing a rubbing of the hood on the fender every time the hood was opened. Paint was scraping away and a loud squeak was observed from the rubbing of the hood on the fender.
84100 mi
US $1000
Windshield washer jets not properly distributing water over windshield. Windshield wiper blades replaced during previous service trip. Noticed upon next use of windshield washers that fluid was not flowing to full extent of wiper area.
81500 mi
US $100
Windshield wipers not clearing well. Replaced RainX blades installed by dealer during previous service trip with OEM blades
wind noise from rear passenger area. dealer worked on it under warranty. improved, but still there. overall, very minor issue. unable to hear wind noise with radio on at low voume.
87000 mi
US $1000
driver seat frame loose. had slowly worsened over years. likely due to my fat butt. seat frame replaced
90000 mi
Requires new Driver's side hood hinge, according to the service dept at Infiniti. When opening hood, misalignment of hinge has caused the paint to chip off.
Cable housing for inside handle on front passenger door "came out of lock position" (door would not open from inside).
105000 mi
US $100
Front drivers seat lifter assembly broke.
136000 mi
US $90
Replaced plastic engine undertray. Plastic one was deteriorating rapidly. Replaced with an aluminum one. Also added catalytic converter aluminum shield.
12000 mi
Front seat began to "rock." Had to be "tightened". Same thing happened a couple years later.
One of the worm gears on the drivers power seat was stripped and needed to be replaced. Bought a new gear online for $100 and replaced it myself with online instructions.
126300 mi
US $560
Had to replace passenger side airbag control module
Replaced both hood hinges as they were going bad (this was the second time replacing them - the first was ~4-5 years ago).
43000 mi
Driver's seat bolster collapsed. This is the second time this has occurred. I needed to contact consumer affairs of Infiniti to have the part paid for by Infiniti.
51200 mi
Seat belt retractor did not retract seatbelt
97000 mi
US $200
A humming sound was coming from the transmission area inside of the car. The right side fuel baffle was replaced.
65000 mi
US $70
drivers window was not properly operating with door key plus banging when lowered. loose bolts were the cause.
Shop did not replace all of bolts for 'splash shield' or rock guard for oil pan; high speed caused the shield to rip off and become unusable. Replaced.
The gas tank lid would not open. Found out that the actuator has failed. Dealer quoted a price of 165$ for the part and 55$ for labor. Temporarily opened the lid through the trunk and removed the actuator. Decided to fix the issue myself.
102000 mi
US $200
Driver seat frame cracked. Seat had to be removed and the frame welded.
Drivers Seat Malfunction. Required Small gear from odometer gears
49000 mi
49000 mi
US $126
Windshield wiper bushings were bad. Dealer wanted $700 plus to fix. I bought new windshield arms for $32 and had local Nissan shop install it for $94.
108000 mi
US $10
Bolts and clips securing lower engine compartment shroud were rusted and could not be removed. Had to remove with force damaging tabs. drilled new holes and purchased stainless clips and bolts from the hardware store to reattach shroud.
99300 mi
US $100
Seat bracket failed per the TSB.
102200 mi
Having trouble with leaking wheels/tires. Discount Tire has remounted tires for free after buffing rim bead surface. Fix lasts about a year.
108000 mi
Driver seat front lift arm broke off from torsion tube. Recall seat frame broke 18 months ago. Will attempt to weld. BOTH should have been RECALLED - dealer fix 4 free. Not $500 for new components and install.
52000 mi
US $232
Replaced Windshield
97960 mi
C $7300
4 yr summary: All brakes rotors,
Electrical repairs
Rear wheel bearing
Suspension rods Front Left Bearing replacement Water Pump and belts
110360 mi
The radio and all climate controls were unusable and no lights showed.
With WEB forum, I found the problem was around the radio power supply assembli. Few resistors were badly soldered. Could cost more 1000$ by Infinti garage.
50840 mi
C $253
driver's seat shifting when accelerating or braking
148000 mi
US $500
engine splash guard replaced
91770 mi
US $350
Replace frozen/stuck hood latch
189000 mi
US $125
The windshield wipers stop and start positions were erratic and slammed into edges making a very loud clanking sound.
