2012 Jeep Grand Cherokee Jeep Grand Cherokee 2012

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2012 Jeep Grand Cherokee repairs by problem area

Engine (22%)

Transmission and Drivetrain (9%)

Brakes and Traction Control (3%)

Suspension and Steering (12%)

Electrical and Air Conditioning (35%)

Paint, Rust, Leaks, Rattles, and Trim (14%)

Other (5%)

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Chart based on 264 repairs.
See TSBs and recalls for the 2012 Jeep Grand Cherokee.

2012 Jeep Grand Cherokee body repair cost distribution

$2500+ (0%)

$1000 - $2499 (4%)

$500 - $999 (0%)

$100 - $499 (8%)

< $100 (88%)

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Chart based on 24 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2012 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

1640 mi rough area of door opening - paint not applied and rough finish passenger side door sill trim defective on metal "Jeep" insert 
3720 mi new door sill trim installed 
3720 mi rough area of door opening never fixed 
701 mi Refitted heat shield on exhaust system, noise now gone. 

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2012 Jeep Grand Cherokee 4dr SUV

470-horsepower 6.4L V8 5-speed shiftable automatic AWD

1000 mi Carbon fiber trim on dash was improperly installed & required replacement. 
4000 mi Front bumper not aligned correctly 

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2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic RWD

9000 mi Dealer found loose clips in the panoramic sunroof. Re-torqued to factory specs, rattle gone. 

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2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

large hairline crack in the plastic of the trunk compartment. 
3000 mi windshield was warped. manufacturer defect covered under warranty. 
5500 mi Panoramic sunroof developed a rattle. Service dept admitted it is a design flaw with no fix from chrysler. tightened the sunroof fasteners and rattle went away. 
12300 mi lower bumper bent. jeep will not fix. 
31200 mi Moon roof squeaks like mad on bumpy roads. Have had this into 3 separate dearships and no one has been able to fix. Thus dealership tightened up the rollers and that worked for 10 miles before it started again 
32000 mi Sun window has squeaked since we purchased vehicle. After the 8th trip to the dealership, technician found a TSB from Chrysler that says replace the runners for the panoramic window under warranty. Squeaks fixed!!! 
1240 mi Rattle coming from roof area when driving. Located noise coming from sunroof/panoramic roof location. I loosened the three screws securing the panoramic roof glass, repositioned the glass slightly, secured the three screws and problem fixed. 
18000 mi

US $219
We also had a continuous rattle that was diagnosed as a clip of some sort that came loose in the sliding roof area. 
58000 mi

US $1525
Leather covered dash panel had lifting of the leather. 
6200 mi Rear lift gate leaked. Repaired in March (also they had to change the lift gate lock button, since it was broken as well). 
1000 mi STEERING WHEEL REPLACED WRONG ONE INSTALLED AT FACTORY 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic RWD

14900 mi I took the vehicle in to get the driver's lower vertical door weatherstripping replaced. It is soft rubber. I had worn a hole in the weatherstrip getting in and out of the car. 
31000 mi Water leaking in through the rear wiper motor harness cut out and headliner has water stains in it and needs to be replaced. Gasket is torn in two! 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

11980 mi RUST ON THE HOOD 
5000 mi Rattle in right rear of vehicle when going into driveways and the like 
14000 mi Windshield cracked while parked, seemingly no visible cause but had to claim from insurance rather than Jeep warranty. 
113000 mi

US $200
Sunroof wouldn't close completely, causing water to partially ruin overhead courtesy light. Sunroof fixed, but no parts available to fix overhead light. Had to cut wire to disable it. 
5300 mi Small leak (drips) in rear window when in high pressure car wash. No leaks during rain. Dealer replaced washer nozzle seal under warranty. 
26000 mi Replaced front cup-holder due to broken tine. 
28000 mi Rear hatch rubbing bumper. Paint scrap, misaligned door. 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD

23560 mi Worn drivers side worn seat cover replaced under warranty and console cup holder replaced because of peeling chrome also under warranty. 
6000 mi Front bumper was not correctly attached to the vehicle when purchased. 
36000 mi Dealer replaced the chrome trim piece between the taillights (containing the rear view camera and lock button). The left attachment bolt broke and pulled away approximately 1/4 inch. The part was replaced under warranty. 
28480 mi Driver's seatback replaced under warranty due to squeaky lumbar adjustment. 

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2012 Jeep Grand Cherokee Body Problems

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2012 Jeep Grand Cherokee problems occur, check out our car reliability stats.