2002 Jeep Grand Cherokee Pros and Cons at TrueDelta: Owner Pros and Cons by ****jnerstrom

Exterior styling

Shape, front grill

Driving position & visibility

High seat position allows good visibility. Seats are comfortable for long periods.

Cargo capacity

Can put a lot in back. Easily tows my boat

Brand reputation & image

Snob appeal in my area.

Interior styling

Leather seats, location of controls.

Reliability & durability

Very poor reliability. Known failures of heater blower doors, window regulators, brake systems. Failures usually out of warranty. Same poor designs carried over from 2001 to 2004.

Materials & workmanship

Poor fit and finish. Design errors.

Past personal experience

I have a 2001 and 2002 Grand Cherokee and both have experienced the same heater and window failures. If it fails on one I can expect the same failure on the other.

Fuel economy

Worse than competitors in same SUV class.

Dealer practices

My local dealer charges over MSRP for service parts. I have called other dealers in the area and compared prices I have been charged, my local dealer is always higher. Dealers are all within 15 mile radius.