2011 Jeep Grand Cherokee Jeep Grand Cherokee 2011

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2011 Jeep Grand Cherokee repairs by problem area

Engine (19%)

Transmission and Drivetrain (10%)

Brakes and Traction Control (4%)

Suspension and Steering (16%)

Electrical and Air Conditioning (35%)

Paint, Rust, Leaks, Rattles, and Trim (10%)

Other (6%)

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Chart based on 396 repairs.
See TSBs and recalls for the 2011 Jeep Grand Cherokee.

2011 Jeep Grand Cherokee transmission repair cost distribution

$2500+ (0%)

$1000 - $2499 (18%)

$500 - $999 (9%)

$100 - $499 (9%)

< $100 (64%)

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Chart based on 33 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2011 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

14880 mi gear change unpredictable 
21700 mi Unpredictable gear change, reset the computer and it seems to fixed it. 
35340 mi gearbox clunk when taking off and in second gear 

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2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

310 mi

US $300
Replaced bent shaft and seals in transfer case. 
21000 mi Service 4WD System Warning Light On. Traction Control Off Light On. 
77700 mi

US $1300
cv boot in front was also leaking. 
4960 mi Loud clunk heard when shifting gears from P to R and from D to R. 
65000 mi

US $100
Differentials (rear) rear diff engaging late, causing jerk in initial acceleration. Was found that when previous service had been done dealer tech did not add ELSD additive to fluids. fluid replaced in front and rear, proper additive used. 
4000 mi Automatic transmission replaced on warranty after underdrive and overdrive incompatibility/mis-positioning caused very high heat to weld metal inside transmission. 
82000 mi

US $570
Transfer case, 4WD module, wiring harness and driveshaft had to be replaced. Mostly covered under CPO warranty, would have been $5k+ without the warranty. 
24180 mi Transmission sensor (transducer) leak 
170000 mi

US $1400
Electronic differential. (To have gotten 170k miles out of it, I am very happy.) Because it was an E-diff, which is rather rare on Grand Cherokees, it took some days to find a used one worth buying and because of O'Biden Covidiocrasy suppression on shipping causing longer-than-normal delivery times, I'm actually OK with having had it sit in the shop for a week. 
56000 mi solenoid replacement 
4000 mi Isolator replaced in front axle Torque converter replaced Did 4 different tests on vehicle per Chrysler, problem still exists 
3000 mi The torque converter seems to have a shudder during wide open throttle passing maneuvers. This is noticeable on back country roads. The dealer claims that the torque converter needs 6,000 miles to break-in. Others have reported issues. 
5000 mi Transmission Shudder - Primarily WOT during a downshift between 40-50mph passing maneuvers. In this case I noticed it following the owners manual instructions during break-in. Originally reported at 1700 miles. 
7000 mi Replaced front axle isolators to reduce transmission vibration and downshift shudder. Problem not resolved and in some cases was made worse. I was told that the shudder is now a normal characteristic of this vehicle. I was told the vehicle did not shudder early on because the torque converter does not perform normally for the first 2,000 miles; the shudder is now normal. 
17000 mi Lemon law repurchase. 
35300 mi Transmission solenoid failed 
16000 mi Check engine light came on. Transmission code. Flash update only thing required. 
123000 mi

US $2000
Low range actuator motor failed and also ruined DCM module 
124000 mi

US $1000
rear driveshaft replace 
24200 mi

US $5
Transmission filter screen sensor and solenoid failed and was replaced and computer reflashed, covered by warranty.  

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic RWD

60000 mi

US $440
Transmission fluid leak from cooler. Due to the fact the transmission cooler is integrated to the AC condenser the entire unit was replaced. 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

86000 mi

US $2000
Transmission Valve body needed replacement. Car would not consistently move form stop. Left me stranded in several intersections and stop signs. Needed to put in park and power cycle before transmission would reengage. 
30780 mi Loose connection on Quadra Trac system so received an error message (which also disabled the 4WD system) 
24460 mi Intermittently, a loud thunk comes from transmission when slowing down 
99000 mi Replaced rear drive shaft c/v joint 
102300 mi

C $600
Crack developed in transmission cooler, cooler replaced. 
31400 mi Occasional hard shift at approx 30 mph when feathering throttle. Frustrating, because random and not repeatable. More felt than heard. Reflashed transmission and engine computers. Reduced, but has not entirely eliminated symptoms. 
138000 mi

US $900
bad vibration. Replaced front driveshaft. Did not fix problem. Jeep at friend's house for DIY diagnosis and repair. Suspect a CV joint 
138000 mi

US $900
Replaced front driveshaft. Failure of repair became obvious when reached freeway speeds. Had to have car towed 24 miles to ABQ. Had vehicle towed to my house (2nd tow - this tow 163 miles) Diagnosed rear driveshaft failure. Ordered new driveshaft and replaced it myself. Repair successful. 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD

33000 mi Jeep has been in and out of dealer approx. 6 times for overheating transmission. 
18000 mi During normal oil change, transmission software was upgraded. Since then the cruise control is terrible. On a road with small knolls the car will vary from 3 mph below to 3 mph over the set point. Dealer looked at upgrade once since. 
57040 mi humming noise coming from rear diff. 
57040 mi Re-built entire rear axel 
100000 mi

US $1200
rear drive shaft has two parts in this particular model. Apparently, that has been changed in later models. The joint between the two shaft pieces was failing and clunking. Had to be replaced. 

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2011 Jeep Grand Cherokee Transmission Problems

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2011 Jeep Grand Cherokee problems occur, check out our car reliability stats.