Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 172 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Intermittent map light malfunction. Seems to only occur during cooler weather, so was not able to reproduce at the dealership. Nonetheless, replaced entire map light assembly under warranty.
Update: it's been almost a year. Issue did not reoccur. Repair successful.
Backup camera lense got foggy, wet and dirty on the inside.
89280 mi
C $100
Backup camera not working - replaced with Rydeen camera
78000 mi
US $3344
Total failure of AC System, started at compressor clutch. Flywheel seized shortly after compressor seized due to faulty high pressure side sensor. Hole in condenser (blow out) caused by over pressure by seized compressor.
Replaced Compressor, Condenser, Pressure Sensor, Harnesses
Loose connection resulting in intermittent failures. The vehicle wouldn't start (no power, not even to use power locks), or electronics would fail intermittently while driving (for example cruise control or radio would switch off on their own).
Battery failed suddenly - opened circuit internally.
28000 mi
US $140
Battery tested weak when the car was brought into the shop for oil change and general maintenance. I had noticed the lights seemed a bit dimmer than usual with the engine not running.
Replaced faulty navigation/radio system.
16740 mi
Battery wasn't holding charge properly. Had it replaced at 50% cost to us.
3000 mi
Radio amp bad
8000 mi
US $160
replaced OE dead battery; lasted only 2 years; 8k miles!
12000 mi
Replacement battery from 2017 lasted less than 1 year!!
39000 mi
Heater fan working only on high. Replaced resistor at fan control.
39000 mi
4 Kias so far around 400k miles combined and this is the 1st one that needed anything !
Lift gate latch (electric) failed . Replaced under warranty with a total wash job .
Blower motor electrical whine. Blower motor replaced. Ignition starter delay when turning key. Initially told it was not normal followed up a few days later by being told that it is normal.
4000 mi
US $150
Defective battery
36700 mi
Loose battery connection and blown fuses
30000 mi
Lights inside and outside the car sometimes start flashing when the car is off. Battery runs down. Has needed to be jumped over ten times. Replaced fuse box this time. Can't seem to find problem despite 42 days in the shop.
30500 mi
The problem was rust under the illuminated door sill. It was "telling" the car that the door was open and running the battery down. They cut the wires, reordered the kit, and redid the scuff plate.
40000 mi
Car lights worked but wouldn't start.Dealer went thru a parasitic drain test, and reset all the fuses in the fuse box. Could have been a rust issue in the door sill again.I have 2 2014 Kia Soul+'s one is perfect the other has had challenges
I could not get my car out of park. ESC, EPS and check engine light came one. Needed to have car towed to dealer. They replaced brake switch, but would not cover it under warranty. Also had a low fuel level code, at same time. wire fix.
18000 mi
backup camera replaced
6600 mi
had to replace the ECO on/off switch on the dash
6000 mi
upgraded bluetooth system
8600 mi
since upgrade of blue tooth software dialing system does not work properly (though it did previously)
55000 mi
Intermittent failure in back-up camera. Dealer replaced camera under warranty.
6000 mi
Phone charger outlet stopped working. Dealer fixed at no charge.
86000 mi
Head unit screen failure and backup camera was foggy. Dealer replaced both on warranty.
11000 mi
US $130
starter wire got pinched behind the air intake and after a while the rubber coating rubbed off, causing it to short out.
15000 mi
Passenger side seat heater switch stuck in ON position
14880 mi
Back up camera replaced
30000 mi
US $1000
AC compressor was leaking oil and had to be replaced.
Battery would not charge, car could not be jumped after being idle for two months.
15000 mi
UVO upgrade
23000 mi
Backup camera failed. Dealer replaced camera.
45800 mi
US $154
UVO radio no sound...Has display, clock keeps defaulting
63700 mi
Radio dead again...No output speakers! Called KIA to open a case, told to take it to the dealer.
66000 mi
Radio issue again...NTF now working?
69000 mi
Back-up camera (just grid) has no video! NTF working today...Camera cost $415 plus labor! This is a on going problem
70000 mi
US $125
Battery acting up, now will not start! Replaced Battery...No issues all is well! Still issues with back-up camera?
75000 mi
US $179
Open case with KIA for good will...No display back-up camera at times? Dealer and KIA refused any good will help...My serpentine belt replaced by Dealer, Oh they charge for replacing P.S. and A/C belts? Wow car only has one belt..
76000 mi
US $200
Purchase a new camera...After trying to get some good will with KIA. Dealer was a joke over charged to replace (My belt) Serpentine! So now we have a back-up camera.
75000 mi
US $25
Back-up Camera working sometimes...
38000 mi
Instrument Cluster stopped working for all gauges. Dealership found cluster faulty, replaced with a new one, but found the odometer could not be programmed. Had to send out the new cluster to be programmed. Then the third trip fixed it.
24000 mi
Failing backup camera was replaced after intermittently not operating.
50000 mi
Tire pressure monitor, sporadic notifications
40300 mi
Glove box light would not go off. Dealer replaced the glove box under warranty. Parts had to be ordered, so a second trip was required.
42160 mi
Back up camera failed. New camera ordered under warranty. Second trip needed as parts needed to be ordered.
86800 mi
C $118
Radio failed to save selected stations, clock time was incorrect and finally no sound. Repair cost was for diagnostic work only. Kia are replacing the radio no charge, as a goodwill jesture.
89900 mi
C $2000
Call from dealer to advise me the Instrument cluster has failed! $1300 for replacement + $ 300 service. Total this trip $2000! End of the road for this vehicle. No more Kia for me.
21300 mi
Dealer reflashed the computer to eliminate a potential HVAC issue with the firmware.
41000 mi
Windshield wipers stopped working. Not a burned-out fuse.
61580 mi
US $16
Replace passenger side rear brake light bulb.
63000 mi
US $32
Had a second blown rear brake light (left side this time). Replaced all bulbs in left and right rear lights. Took about 20 minutes per side.
70500 mi
US $250
Rear camera (aka back-up camera) stopped functioning due to moisture leakage. I will be ordering camera from S. Korea because of better pricing ($225.00 vs. 418.00).
5000 mi
Popping sound when playing i-Pod through UVO ICE system. Dealer updated software.
53000 mi
Backup camera failed.
128000 mi
US $50
Replaced both low beam headlight bulbs. Also replaced license plate bulbs.
192000 mi
US $75
Replaced low beam headlight bulbs
30380 mi
Replace glove box under warranty due to wiring for light
85560 mi
C $5
Replaced rear driver side brake light bulb
102920 mi
C $573
Alternator replaced
64000 mi
US $65
Left headlight out
96000 mi
US $500
Battery failed and once replaced, noticed the stereo system lost all audio. Removed and tested amplifier and head unit. Head unit has failed and new one estimated at $750. Replaced with aftermarket.
95480 mi
C $107
Checked for oil leak at compressor. Found leak. Discharged system 134a refrigerant
99200 mi
C $30
Had to recharge ac system as it stopped working. Oil seal leaking on compressor shaft.
102300 mi
C $386
Backup camera would not work.
105400 mi
Battery failed totally 15% charge when tested by garage
113460 mi
C $1087
AC compressor seal failure. Replaced compressor,recharge systemp
133920 mi
C $50
AC compressor drive end seal failure. System emptied itself. Out of warranty. Garage wants $2000.00 + for relais. Looking at other options.
Right front door speaker blew one week after I purchased the car. Hasn't been listening to it higher than an 8 in volume. Took to the dealer to check and they had to replace the speaker.
Fixed error in displaying MPG (went from ~4 high to within 1)
48000 mi
Cruise control switch was intermittantly not engaging. Dealer replaced.
49700 mi
switches to operate windows
23500 mi
All but drivers power locks did not function. Tech greased all connectors and ran diagnostics and greasing the connectors fixed the problem. All but drivers power locks did not function. Tech greased all connectors and ran diagnostics and greasing the connectors fixed the problem.
26000 mi
Door locks didn't work. They replaced a fusebox which corrected the issue. Took 3 trips and many parts ordered to correct it.
131000 mi
US $5
Left rear turn signal bulb
144000 mi
US $45
Replaced Blower motor relay for the 3rd time.
78300 mi
US $450
Starter went out.
124000 mi
US $200
Blower motor replaced. It was bad from first day. Dealer would not replace. We would smack the dash occasionally when it would go out. Last December a smack would not restart it
117800 mi
C $200
Radio function stopped working, CD was fine. So used OEM radio replaced the original
35000 mi
Bluetooth did not work. Had to replace entire radio.
61000 mi
The remote control would not function on locking the doors. Sometimes it took 10 hits of the button to engage the locks and sometimes it just did not work. The problem was sporadic in nature and the dealership could not replicate the problem (hence the reason it was in the shop for 21 days).
Recurring sunroof switch problem. Faulty switch previously replaced. This visit dealer adjusted contacts that were not connecting properly. Sunroof works again (we will see if this repair lasts).
42000 mi
US $62
Replaced blower resistor
16400 mi
tire pressure light keeps coming on every 1-2 weeks. Same tire front driver side tire. ? if tire has a slow leak
132000 mi
US $10
Replaced left headlight.
49900 mi
Horn stopped working reliably. Dealer swapped it out with another horn. This one sounds better and is louder too.
26300 mi
The horn was malfunctioning
23300 mi
front Headlight on drivers side burnt out.
10740 mi
The internal light was staying on all the time.
8000 mi
Tpms warning came on. Dealer immediately properly inflated all tires & re-set system. Problem did not re-occur.
39500 mi
Horn was intermittent. When cold the horn was not functional then as the car heated up the horn became more reliable but wasn't 100%.
75500 mi
US $35
Battery replacement.
13000 mi
There was no heat coming out of foot level vents or defrost. Wiring harness to blend door not connected.
6000 mi
Wife thought bluetooth was broken. Ended up being operator error.
30000 mi
Horn switch was intermintently bad. Took a few visits before they agreed
24000 mi
The Sirius Satellite Radio had started to repeatedly lose signal, primarily after the radio was on for @ 15 minutes. Kia offered to replace the radio head unit under warranty. Had a couple of instances (really, only two) that the horn didn't work when pressed. Dealer said there was a service bulletin, so they replaced it just in case. Car close to end of 3-yr comp warranty.
34700 mi
Right rear view mirror - remote control wouldn't move mirror up/down. Dealer ordered new mirror.
55000 mi
A front headlight bulb failed. I replaced it myself. Easy.
57000 mi
Another front headlight bulb failed.
69232 mi
US $15
Left (Driver) side headlight - I replaced myself
73060 mi
US $100
Original Battery failed to crank car - cold weather. Replaced / installed battery.
75500 mi
US $15
Right Front Headlight Failed.... Right Front Headlight Failed again
77947 mi
US $15
Left headlight failed again! Replaced, still not sure why these keep failing. Fortunately relatively easy to fix, but...
8000 mi
My horn was only working sporadically. They replaced it with a new horn.
21300 mi
Horn was not working all the time. They replaced the switch
11000 mi
Brake switch sensor was faulty. Was not sensing that brake was depressed and would not turn engine over when push-button start was activated.
11160 mi
Battery cables replaced under warranty
16120 mi
Actuator switch on drivers door malfunctioned
18600 mi
Same problem as before. Pushed ignition switch and door actuator switches blew again. Same main module that electrically controls door switches no longer working. Door locks manually unusable - unable to open door with key fob
19840 mi
B C M module gone again for 3rd time in 6 months. Part on order and subsequent to installation dealership will run diagnostics again as the problem seems to be initiated by the push button start sending a surge through the B C M.
20440 mi
4th BCM in car. Took it to a different dealer. Car was in for 4 days as previous dealer's mechanics has glued all the parts together in the door when they repaired the door seal. This dealer found it when they tested all the wiring
21080 mi
Body Control Module went for 5th time in 6 months. This time the door harness was replaced, the fuse box and the BCM twice as the first diagnostic results were not satisfactory. Most of the 3 weeks the car was in the shop was waiting parts
24800 mi
Back up camera (factory installed) seal failed. New back up camera installed.
19220 mi
BCM went yet again. Kia wanted car at dealer to retrace all of the wiring for the 3rd time. I wasn't prepared to be without my car for 4 weeks again and sold the car as is.
49000 mi
Drivers side electric door lock stuck; installed new door lock actuator.
10000 mi
Drivers window switch would not function at all.
Other windows were fine.
Dealer replaced window switches.
13500 mi
car shifts into lower gear when cruise comtrol is engaged. problem is supratic and no reason found and no repair was done.
26700 mi
Had to replace the brake light switch for the second time. (recall). It failed causing trouble with the cruise control.
7400 mi
Switch replaced for windows. Driver's window wouldn't go down. Recall. Switch replaced for windows. Driver's window wouldn't go down. Recall.
80000 mi
My Break lights where not working all the time. There was a recall.
Air Bag Warning Light Illuminated. Dealer checked it out, said it was a fault with the passenger seat sensor. Everything was reset and checked good. 30 minute total repair
Immobiliser became erratic.The car would not start unless key was removed and replaced a few times,key was removed a maximum of 3 times,normally only once was sufficient to start the car.quickly sorted by main dealer
Radio and Bluetooth acted up occasionally. Kia said...let's replace it.
3000 mi
US $55
Had first oil change, had to pay for synthetic oil.
Had TSB for mood light control replacement, warranty repair, no cost.
500 mi
Speaker Mood light switch replacement per TSB. Speaker Mood light switch replacement per TSB
15000 mi
Radio was having issues with steering wheel control, volume down instead of up, switching modes instead of channels. Replaced radio
42000 mi
US $100
Amplifier was bad and had to be replaced.
52000 mi
US $75
Bad radio fuse, battery low CCA
71920 mi
Starter replaced in June of 2014. Began having problems again in November. Dealer replaced starter again at no charge. Problem has been corrected. Car is no longer covered by warranty at the time of the first repair.
13000 mi
Mood lighting switch replacement; per TSB.
213900 mi
C $75
Alternator quit, replaced with a used one (150,000 kms)
Back seat left door speaker was rattling. Sounded like it was blown. I could hear it but the tech could not so they did not fix. I can still hear it rattling so I'm frustrated with this problem. Told it was my problem with radio settings.
37200 mi
lights and horn stopped flashing/honking when locking the car via remote.
32500 mi
Parking brake dashboard light did not illuminate when parking brake was applied.
59000 mi
US $500
Passenger side door lock actuator fails to unlock door properly when using either the key fob or the interior door switch. Exterior door handle failed to function properly.
34700 mi
US $110
Battery Died.
56000 mi
Blower motor was defective and replaced under warranty
16500 mi
stereo controls on steering wheel don't work right. The up would turn the stereo down and the down would activate the cell phone blue tooth. Problem stopped the morning I took in and then returned briefly after I received it back.
75 mi
srs light on. lighted speakers do not pulse in music mode
2000 mi
SRS light would not go off. bluetooth would not pair with samsung phone. Speaker lights would not pulse to music.
2700 mi
TSB SA010 issued to replace speaker light control on vehicles mfr. between Jan and April 2009. Will request my repair at next oil change.
9300 mi
US $21
Speaker light switch replaced per SB.
Also had tires rotated (1/5/2010).
22000 mi
US $10
updated odometer
3000 mi
Rear window wiper electrical wiring rubbed on frame and shorted out. Blew fuse
31000 mi
One repair left undone: The light under the shift console stopped working all the time. It worked intermittently, kinda when it felt like. I never bothered to it chased down. That began in January 2012.
51000 mi
US $92
Radio quit working. A loud squeal in the radio in all modes of use. Radio deemed to be defective after Dealer Diagnostic was completed.
52000 mi
Dealer thought Radio was problem, now they think AMP is the problem after installing radio with no change in sysmptoms. $891 for amp. Dealer went to KIA who said replace both amp and radio at no charge. New amp and radio installed, fixed problem.
1240 mi
Sirius radio stopped working
1860 mi
The Dealer is still trying to resolve the Sirius problem. They have the new radio but need to comply with the trouble shooting before installing the new one. They determined it was a communication breakdown between Sirius and our stereo system. The service centre wanted to be 100% sure, so we had to wait for a second service call where they just switched out the whole stereo unit...it now works fine and the
20300 mi
Alternator went bad, replaced by dealer with reman. Also replaced battery.
27670 mi
Rear amplifier replaced. Rear amplifier replaced. multiple checkup list performed.
73000 mi
Replaced left headlight. Went to AutoZone. Bought a replacement. Went on YouTube to see how to do it. Easy peazy.
10000 mi
Rear wiper mechanism grinds and sounds like the gears are slipping.
27000 mi
CD player would overheat, stop working and not eject the disc. Dealer ordered replacement, brought the car back the following week and replacement was installed within a few hours.
1000 mi
TSB for Sirius radio - I downloaded and installed the firmware update myself
5000 mi
TSB for Sirius
19840 mi
All audio speakers quit working. Radio was replaced, but did not correct the problem.
19840 mi
audio quit
31000 mi
Power amplifier died, no audio.
48900 mi
US $250
The bluetooth setup of the head unit stopped working. Dealer replaced with a refurb. Warranty on audio is only 3 years.
28000 mi
Brake lights stopped working. Completely covered under warranty.
4000 mi
update for Sirius radio replaced mood light controller for speaker lights
7000 mi
Had dealer check noisy rear wiper. Dealer lube washer motor and work fine after that.
9000 mi
Mood light control switch for the radio/stereo.
15000 mi
Replaced Stereo Amplifer - Dealer had the part in stock - it took about 2 hours.
23200 mi
US $32
Mood light switch failure.
86000 mi
US $50
Added backup camera
103000 mi
US $10
Replace brake light switch
28000 mi
speaker lights in front speakers not working correctly. Switch replaced
27000 mi
US $1300
replaced entire audio system with a in dash gps dvd nav system and true infinity reference speakers and 10 inch powered sub.
26540 mi
Third brake light wouldn't work and dome light didn't work consistently. Found a broken wire to the third brake light in the roof of the vehicle. As far as the dome light apparently it was mis-wired at the factory.
28840 mi
C $1000
Starter and battery had to be replaced
76880 mi
C $100
Third brake light wiring broke within the rubber jacket between the trunk hatch and the vehicle body.
42540 mi
The front passenger side speaker was not working.
44000 mi
rear wiper motor made noise, they replaced it as per TSB.
56500 mi
Faulty windows switch on driver's side would not operate other windows. Switch was replaced under warranty. Rear wiper made grinding sound. Previously they re-lubricated the assembly but that didn't last. So this time it was replaced.
67300 mi
US $800
After owning the car < a year, the A/C Compressor was dying. Very disappointed at Kia. The dealer certified this car for manufacture warranty, but the A/C isn't covered.
88000 mi
US $226
No A/C for a year—mechanic said there was no refrigerant in system. Replaced refrigerant w/dye to find leaks, which have not yet shown up.
July 2018: A/C still working adequately…apparently not leaking anymore—IF that was indeed the original problem.
1400 mi
Sirius radio upgrade to V1.01A. I did this myself.
1700 mi
US $168
I had the mood light module replaced as a warrantly item. I then purchase and had installed Mud Guards on each tire.
40000 mi
sub woofer failed
49000 mi
compressor noise
84200 mi
US $28
Stereo was reported by other dealer as needing new base speaker (replace once already).
17000 mi
The AC compressor started emitting a whine in July that took a couple months to become chronic and constant. The AC did work, but the compressor was trying to blow. Compressor replaced, whine is gone.
25000 mi
Radio very occasionally reset (5x since purchase). Appears to have been battery cable related. Cable loose and slightly corroded.
46000 mi
US $45
passenger headlamp, took 35 minutes to repair.
56000 mi
US $24
Headlight.
47700 mi
US $300
replace stereo head unit
79300 mi
US $10
battery failed - replaced
80700 mi
US $659
rear turn signals and hazard lights working intermittently
120000 mi
US $300
Front headlight and parking bulbs replaced.
15000 mi
LED in radio went beserk, displaying a "picture" in the middle of the screen. Started when it got really cold out, would get smaller when the car interior was warmer.
152000 mi
US $42
Replaced headlights.
35300 mi
Air conditioner stop working took it in they ordered compressor. 3 days later took it back to have compressor installed but that did not fix problem. Three trips later installed expansion valve they kept forgetting to order
117800 mi
C $232
replace starter
164920 mi
C $408
Alternator replaced
13000 mi
On a long trip in hot weather the AC leaked water into the front passenger area. The mechanic expected to find a plugged drain line, but it was clear. The problem has not reoccurred, but this may be because on short daily drives I do not
108000 mi
US $140
Tire pressure warning light did not go away despite changing batteries or tires. Replaced sensor on car.
Turn signals worked and then didn't and then did and.....
9000 mi
Third time car was in for issues with speaker lights flickering when in the on position. Interior scratches that are depreciating the value of car and paint chipping and rusting. Still getting run around from manufacturer on interior.
4000 mi
Car was dead. Had Kia roadside assistance out 2x in 2 days. They found a blown fuse (Ignition 2) under the hood. Replaced fuse. It blew again by the time we got car home. Dealer says "can't duplicate problem". Replaced fuse again. :(
6000 mi
Car lost headlights while driving and then car died. This has happened multiple times. Dealer replaced wiring harness this time. I have no confidence that this car is fixed. It is not safe to drive. I am going to pursue a Lemon Law claim
15000 mi
Since the recall repair on the speaker lights, they have been blinking on and off when the car is running. Dealer was able to recreate the problem, tightened some wiring harnesses. Problem returned within 1 week. Need to make new appt.
21000 mi
Speaker lights blinking on and off when the car is running.
1000 mi
Subwoofer blown on new vehicle. Part was ordered and replaced very quickly.
10000 mi
Cargo area power outlet stopped working. Dealer states wires crossed, although worked previously. Corrected and now works.
26000 mi
Rear sub blown (again). Dealer replaced under warranty.
102000 mi
US $60
Windshield wiper pump wasn't working. Upon inspection it had become unplugged and the connector between the line from the pump to the nozzles was disconnected. Fixed in 10 minutes.
Cowl panel had two large holes in it from hail. Found replacement from junkyard on eBay for $60. Replaced in 5 minutes.
