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Chart based on 29 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
The sliding cover attached to the steering wheel column from the instrument panel was detached and had to be replaced. Noticed same problem in loaner. Re-occurred when very cold, back to normal when warmer. And the hood had to be aligned with the fenders.
7000 mi
I had to have the access button replaced again because the one they put in caused wind noise.
15000 mi
Wet doors. I have not as yet had the opportunity to take this to a dealer to resolve the issue. March update: still not fixed.
19300 mi
I had to have the shroud re-attached to the column again. This is the third time. And it has come loose again. The repair lasted less than two weeks.
16100 mi
Replaced driver's front seat cushion cover under warranty. Broken clips
shroud on top of tiltable steering column replaced for second time.
33000 mi
Cracked seat trim. New cover ordered. August update: Called dealer twice. Service advisor states, "I remember, let me check if the replacement cover has come in." Then they don't call back.
Bracket holding the driver's seat control panel broke allowing the panel to pull away from the seat.
6000 mi
Chrome strip on key fob loose, and coming off.
9000 mi
Interior trim on passenger side was not fastened properly
45000 mi
Noise coming from sunroof when it opens. they lubed the parts, noise gone
21300 mi
pass side pillar cover blew off. Dealer replaced the three dummy pillar covers and the dr. side pillar with the combination electronic strip along with the key pad etc. The 3 that did not blow off were very loose. dealer replaced all
22200 mi
birdseye maplewood trim on steering wheel was lifting up on the right hand side. had noticed it a little bit before and it was lifting up more. checked car entirely as bumper to bumper warantee is up on 01/01/2013
12000 mi
Rattle coming from sun roof.
3000 mi
The car has been in the shop multiple times over 2 months. Head liner peeled back (3x). rattle in back passenger side (not fixed)
4340 mi
Chrome exterior trim around driver side rear window was loose. Steering Wheel Shroud did not line up properly and did not travel with Steering wheel when raised or lowered.
14880 mi
Sunroof makes a loud thud when opening. First reported in Aug 09, adjust and lube then. Problem recurred April 2010 hence this visit. Rear door driver side did not drain water properly. Removed and cleaned lower weather strip. Intermittent rattle in center of dash at radio display.
22940 mi
Sunroof made thud noise when opened since car purchased. Several attempts to lubricate and adjust, temporary fix. They said they did something different this time seems to be OK. Rust bubble forming on roof. Identified as warranty and scheduled visit for body shop in near future.
driver door lock tip fell off and inside driver door. Tech removed door panel and repaired lock stem Drovers' door lock tip is missing and rattles inside door. Accessed door panel and repaired interior door lock rod.
40000 mi
Control Panel on drivers' seat loose.
56000 mi
US $200
Power seat control side panel in both driver and passenger experienced broken fasteners
10000 mi
Interior trim "A", "B" and "C" Pillars filthy due to original OEM decal glue residue. Unable to be cleaned sufficiently. Trim on order. "B" pillars replaced 2nd trip. Rear deck still rattles after third trip. Many other problems, some fixed, some not.
32000 mi
Steering shroud and cover replaced as defined with a TSB. The shroud did not work properly since the very day I leased the vehicle. Now works fine. Driver's seat right hand side vinyl side bolster had cracked in several locations. First noticed at 18,000 miles. I had to impress upon the dealer that I was very unhappy with the quality of the seats/material. Replaced entire seat bottom.
14000 mi
US $150
This car has a lot of engine noise. Ford needs to bring a Lexus into engineering dept and listen to how quiet the motor is, inside cabin and out. Also way too many squeaks from front suspension. Would not and have not recommended this car.
60000 mi
US $100
LF window wind noise
56 mi
Passenger door interior trim lock replaced. This part holds door handle trim on to car.