Mazda CX-5 Mazda CX-5

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Mazda CX-5 repairs by problem area

Engine (12%)

Transmission and Drivetrain (10%)

Brakes and Traction Control (8%)

Suspension and Steering (8%)

Electrical and Air Conditioning (32%)

Paint, Rust, Leaks, Rattles, and Trim (22%)

Other (8%)

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Chart based on 629 repairs.
See TSBs and recalls for the Mazda CX-5.

Mazda CX-5 electrical repair cost distribution

$2500+ (0%)

$1000 - $2499 (4%)

$500 - $999 (1%)

$100 - $499 (17%)

< $100 (78%)

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Chart based on 130 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2019 Mazda CX-5 4dr SUV

turbocharged 250hp 2.5L I4 6-speed shiftable automatic AWD

18290 mi Mirror fold in motor broke during a service. Full mirror replaced. 
17980 mi

C $106
Mirrors should fold automatically on locking. This wasn't happening all the time. 
57660 mi

C $500
Drivers side power mirror stopped folding. 

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2019 Mazda CX-5 4dr SUV

187-horsepower 2.5L I4 6-speed shiftable automatic AWD

7408 mi Front Facing Camera replaced. Second occurrence, first on 7/8/2019 
22500 mi

US $60
Light for left turn blinker up front. Took 10-15 minutes, cost $60. 

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2018 Mazda CX-5

Engine not specified

24180 mi Wipers stopped working several times, failure was related to defective accessory control module. Dealer repaired under warranty. Dealer failed to perform service appropriately and vehicle was returned to me in unsafe condition. 

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2018 Mazda CX-5 4dr SUV

187-horsepower 2.5L I4 6-speed shiftable automatic FWD

21000 mi replaced battery under warranty 
28000 mi Car didn't want to start on initial try, then started as if a low battery. Gauge cluster lit up nearly all warning lights, parking brake warning light stayed on, there was a warning that upon finding it in the manual, was to not drive the car at all. Took it to dealer, they charged battery and performed systems checks. They said everything is fine, that the errors were related to a low voltage situation. 

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2018 Mazda CX-5 4dr SUV

187-horsepower 2.5L I4 6-speed shiftable automatic AWD

12500 mi Key fobs lost programming when battery was changed 
195 mi Infotainment system locked up. Rebooted by unhooking negative battery terminal, then installed the most current version. Seems to have corrected the problem 
3500 mi Infotainment screen went black. Still operated, but could not see anything on the screen. After shutting engine off and restarting, it was fine. Took it in to be checked, no problem detected, but system was again updated. No other problem since then. 
5000 mi Car does not start if you don't drive the car at least every two days. 
6600 mi Car never starts after not driving it for a few days. Ongoing problem since I bought the car new.Have been given 3 batteries in 5 years 
13000 mi Forward collision warning and autonomous emergency braking sensor failed. Warning light came on. Replaced under warranty. 

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2017 Mazda CX-5 4dr SUV

turbocharged 148hp 2.2L I4 Diesel 6-speed shiftable automatic AWD

6200 mi Intermittent tripping of emergency brake system. Reload front camera software. Issue has not returned. However i have noticed the camera is more sensitive to speed signs and will regularly pick up speed changes that are not relevant. 

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2017 Mazda CX-5 4dr SUV

turbocharged 148hp 2.2L I4 Diesel 6-speed manual FWD

20460 mi Fold function on exterior mirror failed. Replacement part ordered and fitted. 
37200 mi Powered strut to operate boot/trunk failed and was replaced under warranty 
44640 mi Noise from A/C motor highlighted to service tech. Repair attempted via removal of debris from cabin air filter box. Repair unsuccessful. 

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2017 Mazda CX-5 4dr SUV

187-horsepower 2.5L I4 6-speed shiftable automatic FWD

1000 mi smart brake assist system not working. service shop could not find problem without actual crash so i left without help 
50000 mi Touch screen for infotainment system has been registering ghost touches when stopped and changing radio stations and other functions. Doesn’t occur in motion as touch controls are disabled during movement. Dealer ordering new screen but it’s currently on backorder. 
30200 mi

US $397
battery bad 

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2017 Mazda CX-5 4dr SUV

187-horsepower 2.5L I4 6-speed shiftable automatic AWD

1240 mi Technology safety system is totally dependent on the upper factory installed windshield camera. If it's view is obscured in any manner the rest of the safety features such as collision avoidance, smart braking, lane assist will no longer function. In section 4 page 148 of the owner's manual this is stated, but the sales people don't mention this during the buying process. So during a snowstorm, heavy rain, fog, morning dew or some bird poops on the windshield some of your "special" safety features of the technology package will not work, and Mazda doesn't consider this to be a defect. 
4464 mi Windshield-mounted automatic brake sensor defective, had to be replaced. 
5000 mi Forward collision and lane monitoring camera malfunctioned and had to be replaced. 
33000 mi Control module between seats was stuck and needed to be replaced under warranty 
29000 mi Replaced battery 
51000 mi Replaced battery on key fob 

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2016 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

45754 mi Left headlight began to fail. Once brought in for repair, it was discovered that there was an active RECALL and both headlights were replaced free of charge. 
65100 mi

C $250
Needed new Battery 
3000 mi

US $1200
ground issue 
12000 mi Had dealer install latest software update for infotainment system in hopes that it would fix slow and flaky performance with Bluetooth. Unfortunately while things are a bit faster, it still runs poorly overall. 
14500 mi Another software update for Mazda Connect. Incrementally better but still bad overall. 
17000 mi Yet another update for Mazda Connect, and yet again it slightly changes the appearance but doesn't fix the problems. Very disappointed with Mazda. 
20000 mi Passenger side door lock was making noise when actuating. Replaced under Goodwill warranty. Dealer finally determined that navigation SD card was bad and causing most of the issues with infotainment. Card was replaced and it's working better. Still not great but at least it isn't crashing every day. 
27000 mi Driver's door open/close sensor is intermittently broken. The car will often think the door is closed when it's actually open. 
28000 mi LED DRLs both failed. *Very* expensive to replace but fortunately there was a service campaign. 
32000 mi Driver's door open/close sensor will often indicate that the door is closed even when open. The vehicle has auto lock and will lock the door and set the alarm with things still open. Dealer could not diagnose the problem and didn't fix it. 
The in dash GPS system would not respond correctly to voice commands, was missing street info and periodically would go blank. Resetting the GPS did not help. Dealer advised a map update but this has not resolved the problem. Issue ongoing. 
89000 mi

US $1200
I opted NOT to have the work done. LED DTR on drivers side went bad. Dealer quoted $1,200 to fix. Opted to buy a new 2018 Mazda with Costco pricing! 
15200 mi

US $100
Real time mpg reading was broken. The readings were jumping around randomly. Dealer did something to fix it, not sure if anything was replaced or not. 
22500 mi

US $45
battery dead. replaced under warranty. 
25000 mi

US $110
OEM battery died at 2 years and replaced with a much higher aftermarket CCA battery. My other 2016 Mazda's battery is registering low too so the low CCA OEM batteries seem to be very low quality. 
300 mi The optional navigation system did not work. Dealer installed SD chip with Navigation was not installed correctly. 

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2016 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic AWD

7500 mi GPS freezes 
9000 mi Passenger front door stereo speaker failed. Worked intermittently. Was fine until April 2017. Speaker stopped working altogether. Dealer replaced speaker. Ordering of speaker took 7 working days. Works fine now. 
19000 mi

US $249
after previous issue with no start and AAA called to start car, took to dealer, dealer said battery was OK....however, car would start slowly, i coughed up the money out of my own pocket for a new battery, and guess what...car starts like it was new. I still feel, battery was weak even though it showed to be OK....did not want to get stranded, which I would have to have this happen 2 more times to fight for a new battery under lemon law...no time for this crap. so just bought a new battery, but will remember this next time I am in market for a new car. 
1700 mi Leak in condenser 
32240 mi LED daytime running light failed in passenger side headlight assembly. Dealer replaced assembly under warranty. 
10000 mi Noisy heater/AC blower motor replaced under warranty. It was making a growling noise at low fan speeds. Replacement blower motor is quiet. 
1000 mi Navigation/Audio system would crash and not reboot without shutting car down for 30 minutes, then restarting. Dealer installed a software update (version 55.000) for the infotainment system. This problem began to occur on day 1 of ownership. 
12300 mi Smart City Brake System developed a fault,the dash light was illuminated warning that the system was malfunctioning. Tech said it was due to a "low voltage event" but nothing needed to be replaced. Battery checked out good. Code was cleared. 
4000 mi intermittent message on dash display that smart city brake support has malfunctioned. 
5100 mi Repeated dead battery if car is not used for a week or more. 
8000 mi Vehicle would not start. Towed to dealer. Dealer found battery defective, would not charge. Replaced battery Navigation/radio screen not working. Totally black. This occurred within 12 hours of previous dealer visit to replace defective battery. Dealer did not have necessary parts (CMU) to attempt repair. Waiting on parts. 
18000 mi LED Daytime running light inoperable on driver's side. 
50000 mi Headlights replaced for LED failure 
16740 mi Parking brake light would illuminate during acceleration. Was more frequent during cold weather. After two trips to the dealer, the problem was the FSC (camera). Replaced under warranty and that strangely solved the problem. 
37200 mi The daytime running light LEDs were dim and flickering. Replaced out of warranty under goodwill. 
45880 mi

C $1500
TAU unit failed. No audio from speakers. Diagnostics were performed by swapping in a known-working TAU. Part changed - no explanation given for failure. 
18000 mi DRIVERS SEAT CUSHION HEATING PAD NEEDED TO BE REPLACED UNDER A TSB FAILURE. 
7000 mi Passenger air bag recall 
15780 mi 1. Speaker rumbles the door trip (fit and finish issue) 2. Music button on centre console got stuck pressed inside and won't come out (fit and finish issue). 3. Nav froze 5 times with no ability to restart when charging phone. Doors won't lock when walking away from vehicle with smart key. 
24800 mi Ambient temperature sensor bust. Replaced by dealer under warranty. 
49600 mi Both headlights led flickering. Checked harness connections, didn't help. Ordered both headlamps assembly as per Mazda HQ. 
104000 mi The camera for the rear view had failed two or three times. I reported this to the dealer, they did a systems test which they say had validated my complaint. A new part was ordered and subsequently installed under warranty. With work completed, camera view is enhanced and is working without interruption. 
14000 mi mis-function of damper controls (buttons) not actual damper motor. Dealer svc tech attempted to free buttons but unsuccessful. Dlr ordered replacement from Pennsylvania warehouse. 
39000 mi Defective dash panel AC & blower mode push buttons replaced. Dealer tried to claim that some drink/liquid was the cause but, after a threat of lawyer intervention he replaced. There was never a spill; Poughkeepsie service manager is a scammer. 
22000 mi Mode buttons replaced 
127000 mi

US $130
Dead battery replaced 
55800 mi

C $200
Battery needed replacement 
15000 mi

US $70
Battery cable on neg side came loose 
43000 mi

US $90
Right headlight replacement due to LED fade. 
37000 mi

US $1100
Mazda has a problem and they know it, but to date, they have not issued a recall for this widespread problem. Like many other CX-5 owners, the DRL LEDs in both my headlight assemblies failed just out of warranty. This is a known problem amongst CX-5 owners online; Mazda will not admit as such, however. But, my service advisor said differently: "Yes, these fail all the time. That's why we keep them in stock." Update: Mazda finally issued a recall for this issue in early 2020. After a brief visit to the dealership to inspect the previous repair, they reimbursed me the entire amount I paid for this repair in Sept 2018. The Mazda Customer Experience Center handled this entire situation with great professionalism and excellent customer service. Anyway, I was able to get Mazda to goodwill about $1400 of the $2500 total cost (parts, labor) of the repair. This took quite a bit of back-and-forth with their "Customer Experience Center." I do have to say that the person I worked with at Mazda was really helpful through the whole process. Also, I figured that if Mazda ever does initiate a recall, I will be reimbursed what I spent, and if they don't, I probably was never going to get as good of an offer as this one, anyway. My (new) DRLs are unplugged to prevent this happening again. I'd rather have functional DRLs that I can plug in if I need to than 2x $1000 paperweights on the front of my vehicle. 
39000 mi

US $85
OEM battery failed. Replaced. 
16700 mi Front tire pressure sensor went bad. Took the dealer four tries to reset the sensor. The first three times they did not attempt to reset it and told me they did reset the sensor. Very frustrating. 
75000 mi

US $160
Replaced battery 
66960 mi Dead battery caused by bad wiring harness. Harness replaced as part of a TSB. 
67580 mi Bent pin in harness going to body control module 
33000 mi Glitch with backup camera not working, then radio failed, entire screen blank. Working fine next day. Reported to dealer to have on record. 
34100 mi

C $300
Failure on driver's door lock to be repaired. Car will lock and unlock itself on it's own. 
26000 mi Heating in driver seat cushion not working properly. Dealer replaced driver side heated seat cushion. 
30000 mi A/C blower motor replacement under warranty. 

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2015.5 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

27280 mi

R 100
Battery died after 3 years service OEM. 
50220 mi left front head light failed in the Bright mode. the total cluster was replaced. About $1,500. 
54560 mi

R 1750
Dim function failed on right head light. Total head light replaced. 
56420 mi The other head light was replaced on extended warranty. 

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2015 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

34000 mi

US $120
Battery stopped holding a charge. Had to get a new one. 
104000 mi

US $28
Brake pedal switch worn, could not start the car. 
12200 mi Defective radio - emitting high pitch frequency from radio. New radio ordered and yet to be received. 
18265 mi Dealer installed alarm system malfunctioning. Dealer replaced alarm system. 
7000 mi Radio Bluetooth stopped working.  
7000 mi Mostly electrical wiring issue leading to multiple system codes and warnings. Cleaned electrical grounds. 
19000 mi

US $12
AC evaporator cleaning and Air re-freshener. 
10200 mi Bluetooth circuit needed to be replaced. This plus software update cured problem with cellphone linking to auto and mp3 playback issues. 

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2015 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic AWD

31000 mi Tire Air pressure light on. Replaced wheel air pressure sensor under warranty. 
10000 mi Nav needed upgrade 
8000 mi Drivers power door lock making a squawk noise. 
9700 mi Bluetooth module swapped to allow iPhone SMS and improved reliability and integration with media devices for playing music. 
25000 mi Radio would not sync with phone. 
8000 mi Upgraded software for GPS/Navigation/Entertainment system 
7000 mi Heated seats appear to be not heating up properly.We noticed it this past winter. I has three settings and the first appear to do nothing. The third (highest) barely heats them. Nothing wrong apparently according to dealer. 
10000 mi Sat Nav was not working properly. Would not properly locate the car. Sometimes it would act erratically and spin the directional indicator in circles or locator would be off by 1/4 mile. A TSB existed for this and dealer resolved issue. 

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2015 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed shiftable automatic FWD

68000 mi

US $350
Passenger airbag stayed disabled even with a person sitting upright in the seat and buckled in. The cause was found to be the passenger seat occupancy sensor calibration. The airbags are supposed to engage if 70lbs is detected in the seat. It took over 170 lbs to finally engage the airbags. Due to price, repair was denied to consider other options. 

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2014.5 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

9540 mi Heater control switch, would not stay in the full defrost position. The dial would slowly move toward the floor/defrost setting. TSB, to change out the cable. 
38440 mi Electric door lock was real noisy and was replaced. The lock still worked, just made a racket. 

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2014.5 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic AWD

7700 mi Trunk light does not turn on. Bulb seems fine. 
15240 mi The motor for the passenger window failed while the car was in the dealer for a mirror repairing (hit a wall with it). So I don't really know if it was a human damage, or it was a coincidence. According to the dealer, it was factory failure. 
38440 mi

$200
Rearview mirrors controller joystick failed. Dealer changed complete module (including windows buttons). Out of warranty but dealer only charged service (app USD 200 dolars). 
8000 mi Bluetooth module replaced in order to fix issue with USB resuming music. Well known issue since car was realeased. 
27000 mi Float on fuel pump failed. Car still ran fine but could not read the fuel level. 

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2014 Mazda CX-5 4dr SUV

turbocharged 173hp 2.2L I4 Diesel 6-speed shiftable automatic AWD

14260 mi infosystem doesn't handle texts anymore. it used to. dealer cant fix 

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2014 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

5300 mi Blue tooth and navigation functions were not working properly. Blue tooth would not start and navigation would occasionally request a u-turn for no reason. Dealer updated software and it seems to have solved the problem. 
12000 mi Bluetooth was not working. Bluetooth module replaced. 
32000 mi Navigation system would loose contact with satellite regularly. Dealer updated the navigation with latest software. Seems to have fixed the problem. 
79000 mi

US $20
Alternator / AC belt failed prior to expected maintenance interval 
9500 mi Trunk light stopped working. Circuit breaker blew and dealer had to replace unit. 
35000 mi Dealer replaced bluetooth module to correct iPod syncing issue and resume issue. 
84000 mi

US $149
Battery replaced after car failed to start or accept a jump. 
32500 mi Bluetooth module was replaced to fix USB resume issue 
6000 mi Replaced GPS 
27000 mi Bluetooth module was replaced with newer unit allowing for USB resume at startup rather than always reverting to the first track upon startup 
57000 mi

US $15
Brake light switch replaced 
64000 mi

US $125
A/C leak, dye added, refrigerant added, relay replaced for good measure 
31000 mi Could not get air on face only setting. 
11800 mi Bluetooth system would not start up. Had to be reset by tech 
12600 mi The bluetooth module needed to be replaced. After that repair the car would sync with my bluetooth phone. 
8000 mi Entertainment system Bluetooth and USB functionality stopped working. Bluetooth module was replaced under warranty. 
5300 mi Poor integration with iPod. A problem with many '14 & '15 Mazda cars. The dealer said I should call their customer service. CS continues to say they are working on the problem. Otherwise vehicle is excellent. 
7000 mi Replaced the Bluetooth module. Hadn't worked properly since new. Still doesn't work like it should but Mazda says that's all they'll do. 

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2014 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic AWD

35700 mi The audio when using my phone through the link with the car wasn't coming through clearly. They replaced the amplifier. 
9000 mi Bluetooth module giving problems, USB playlist always starts from first track. Dealer replaced Bluetooth module, but didn't solve anything. 
9000 mi Bluetooth module replacement. It fixes the problem where USB song plays from track 1 every time. Placed an order for the replacement part. It's been over 3 weeks, but haven't heard back from them. 
24000 mi Bluetooth/USB module replaced under TSB to allow USB playback to resume after startup. 
3720 mi 3000km Car won't start, Boosted. Week later car won't start, boosted. Dealer replaced battery. 3 weeks later, car won't start. Boosted. Few days later car won't start. Back to dealer-New battery. 2 weeks later car won't start. Back to Parasitic drain coming from radio/cassette and sirius satellite radio Other unknown causing the car to NOT START 
11000 mi Air conditioner clutch and compressor failed. 
22000 mi

US $208
Replaced Brake Signal Switch which was causing several warning lights 
2000 mi 1. iPod disappears after changing radio mode; 2. iPod playlists play wrong songs in playlists; 3. iPod takes very long time to start each time car starts; 4. iPod doesn't resume playback when car started 
38000 mi Bluetooth module replaced so that USB audio devices didn't take 3-5 min to load and would now resume song in progress instead of starting all over with the same song each time. 
9000 mi Drivers side blind spot monitor system goes off when there is nothing around you. Dealer said its working OK. 
11000 mi battery had a bad cell.replaced battery 
27000 mi radio antenna was loose blind spot monitor system on the left side gives to many false readings even when nothing is around the car. 
Issue with Nav system, caused by faulty SD card reader. Card read was replace. 
20000 mi The Bluetooth audio system was non operational. Owner was able to reset by replacing fuse. 
1000 mi Homelink system (part of auto dimming mirror) could not be programmed. Mirror had to be replaced. 
10500 mi Radio and touch screen stopped working completely 
8000 mi Heater air flow selector will not stay on full defrost when interior is cold. Dealer replaced cable but it did not fix issue. Dealer claims Mazda is working on a fix. Problem still exists. 
9000 mi Heater air flow selector will not stay on full defrost when interior is cold. Dealer replaced cable but it did not fix issue. Dealer claims Mazda is working on a fix. Problem still exists. 
12000 mi Heater air flow selector will not stay on full defrost when interior is cold. Mazda instructed dealer to replace heater box. Dealer replaced heater box. Won't know if fixed until cold weather returns. 
35700 mi Bluetooth failed to pair with phone. Bluetooth module replaced. Rear hatch sometimes would not unlock with key FOB or door switch. Replaced rear hatch mechanism. 
67580 mi

C $225
vehicle would not start; new battery required 
7200 mi Bluetooth option became unavailable - grayed out. 

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2014 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed shiftable automatic AWD

53500 mi

US $35
Bright was out on the drivers side headlight - Bulb was replaced. 

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2013 Mazda CX-5 4dr SUV

turbocharged 148hp 2.2L I4 Diesel 6-speed manual FWD

30000 mi Sat nav software update 

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2013 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed shiftable automatic FWD

15000 mi Keyfob would drain a new battery every 2-3 months, also had intermittent start problem. 
10320 mi Tire pressure monitoring system does not reset. Had to do complete reset to get rid of TPM light. 
17360 mi TPMS lights came out after proper tire adjustment, reset the system at dealer. 
22320 mi tsb applied for leaking ac condenser. 
16000 mi GPS malfunction - unit was reset by dealer 
33000 mi

US $300
Navigation system was not working properly. 
62000 mi

US $750
Bose amp went out, no nav voice, no Bluetooth, no front stereo 
Tire pressure light had to be reset as it was reading a problem that was not there, tires were at proper pressure 
16740 mi Heated driver seat malfunction. Overheating. After a complaint to the dealer it was inspected and was reported to be ok by the tech. Later after picking the vehicle up, it overheated again and a burn hole was discovered in the seat. Short in driver seat( heater). Replaced. 
36500 mi Rear passenger window. Not working 
38000 mi Rear passenger window was inoperable 
121000 mi

US $53
Park lever switch 

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2013 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed shiftable automatic AWD

6180 mi Got back from 45min shopping and car didnt want to start. 
Sirius satellite radio not working. Dealer diagnosed defective antenna. Dealer had to order new antenna as one was not in stock. 
38440 mi

C $400
Diagnosis for battery drain (new battery recently) multiple communication errors and security system, car wouldn't unlock or start. Found corrosion in door harness per TSB. Part on order for January repair. Cost is for diagnosis. 
40300 mi

C $400
Wiring harness and electrical plugs replaced, new harness boot - redesigned parts per TSB. Total cost of battery, diagnosis, and repair was $1,000. 
14000 mi bad battery 
11500 mi

US $75
Original battery is one month out of warrantee and new one is prorated based on three years. Left car for 20 days and would not start when I returned. Had Mazda road service jump twice and tested it at 2 cells working. Dealer replacing. Dealer is still testing battery after 3 hrs, says that Mazda requires full test in order to replace under warranty. This is totally unacceptable and I will be filing a complaint directly to Mazda. 
15746 mi Replaced two power lock actuators. 
4940 mi navigation maps sometimes appear upside down, navigation often loses satellite and navigation often shows me in a place where I am not. 
6640 mi still have navigation problems, GPS freezes up and sometimes appear sideways 
24800 mi in rain when stopped car, radio stayed on and doors would not lock. found many complaints online but no solutions worked. finally disconnected battery, seemed to reset electronics but lost saved information problem resurfaces when wet out 
33500 mi Recall on Nav 
16120 mi Back up camera sealing issue 
51000 mi

US $98
replaced battery myself 
7440 mi navigation was off. they couldn't fix it, instead they had to send emails to get the fix. the fix was rebooting and updating the software 
9000 mi Problems with port-installed remote starter. Dealer claimed they received a TSB that week on error A4 on Mazda starter remote. Dealer updated software, determined start/stop module needs to be replaced. 
9000 mi Remote starter and smart key 
20096 mi Cruise Control inaccurate at highway speeds. Dealer could not verify. Smart Key Multiple problems, primarily the walk away lock feature, which fails frequently. Dealer says operating normally. TomTom NB1 navigation system. Problems since delivery with voice control and Bluetooth audio (e.g. I am unable to play voicemails over the BT audio, or use Siri over it). Car returned from last repair with TPMS light on. Dealer had the car for 2 days, retested issues from last repair (found no issues) but returned the car with the TPMS malfunction indicator on. Smart Key – Multiple problems, primarily the “walk away lock” feature, which fails frequently. TomTom NB1 navigation system. 
67000 mi

US $163
There was a leak, but it's too small to locate it. A pound of refrigerant had to be refilled. 
69000 mi

US $100
Metal debris had punctured the condenser causing a slow leak as well as rust. Large grille holes, condenser not protected. 
14000 mi Nav voice command would not work - error every time the car was started. Dealer updated software and haven't had any problems since. 

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2013 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed manual FWD

4900 mi The CD player works erratically. 
33000 mi Remote door locking system replaced. 
33900 mi Stereo was replaced after it wouldn't release a CD. Had had problems with the player before in repeating CD tracks whenever the player turned off and back on, but dealer couldn't get it to repeat that problem. 

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Mazda CX-5 Electrical Problems

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently Mazda CX-5 problems occur, check out our car reliability stats.