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Chart based on 37 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Tire pressure light had to be reset as it was reading a problem that was not there, tires were at proper pressure
16740 mi
Heated driver seat malfunction. Overheating. After a complaint to the dealer it was inspected and was reported to be ok by the tech. Later after picking the vehicle up, it overheated again and a burn hole was discovered in the seat. Short in driver seat( heater). Replaced.
121000 mi
US $53
Park lever switch
16000 mi
GPS malfunction - unit was reset by dealer
15000 mi
Keyfob would drain a new battery every 2-3 months, also had intermittent start problem.
33000 mi
US $300
Navigation system was not working properly.
62000 mi
US $750
Bose amp went out, no nav voice, no Bluetooth, no front stereo
10320 mi
Tire pressure monitoring system does not reset. Had to do complete reset to get rid of TPM light.
17360 mi
TPMS lights came out after proper tire adjustment, reset the system at dealer.
There was a leak, but it's too small to locate it. A pound of refrigerant had to be refilled.
69000 mi
US $100
Metal debris had punctured the condenser causing a slow leak as well as rust. Large grille holes, condenser not protected.
38440 mi
C $400
Diagnosis for battery drain (new battery recently) multiple communication errors and security system, car wouldn't unlock or start. Found corrosion in door harness per TSB. Part on order for January repair. Cost is for diagnosis.
40300 mi
C $400
Wiring harness and electrical plugs replaced, new harness boot - redesigned parts per TSB. Total cost of battery, diagnosis, and repair was $1,000.
51000 mi
US $98
replaced battery myself
15746 mi
Replaced two power lock actuators.
11500 mi
US $75
Original battery is one month out of warrantee and new one is prorated based on three years. Left car for 20 days and would not start when I returned. Had Mazda road service jump twice and tested it at 2 cells working. Dealer replacing. Dealer is still testing battery after 3 hrs, says that Mazda requires full test in order to replace under warranty. This is totally unacceptable and I will be filing a complaint directly to Mazda.
33500 mi
Recall on Nav
Sirius satellite radio not working. Dealer diagnosed defective antenna. Dealer had to order new antenna as one was not in stock.
14000 mi
Nav voice command would not work - error every time the car was started. Dealer updated software and haven't had any problems since.
9000 mi
Problems with port-installed remote starter. Dealer claimed they received a TSB that week on error A4 on Mazda starter remote. Dealer updated software, determined start/stop module needs to be replaced.
9000 mi
Remote starter and smart key
20096 mi
Cruise Control inaccurate at highway speeds. Dealer could not verify. Smart Key Multiple problems, primarily the walk away lock feature, which fails frequently. Dealer says operating normally. TomTom NB1 navigation system. Problems since delivery with voice control and Bluetooth audio (e.g. I am unable to play voicemails over the BT audio, or use Siri over it). Car returned from last repair with TPMS light on. Dealer had the car for 2 days, retested issues from last repair (found no issues) but returned the car with the TPMS malfunction indicator on. Smart Key – Multiple problems, primarily the “walk away lock†feature, which fails frequently. TomTom NB1 navigation system.
7440 mi
navigation was off. they couldn't fix it, instead they had to send emails to get the fix. the fix was rebooting and updating the software
4940 mi
navigation maps sometimes appear upside down, navigation often loses satellite and navigation often shows me in a place where I am not.
6640 mi
still have navigation problems, GPS freezes up and sometimes appear sideways
24800 mi
in rain when stopped car, radio stayed on and doors would not lock. found many complaints online but no solutions worked. finally disconnected battery, seemed to reset electronics but lost saved information problem resurfaces when wet out
14000 mi
bad battery
16120 mi
Back up camera sealing issue
6180 mi
Got back from 45min shopping and car didnt want to start.
Stereo was replaced after it wouldn't release a CD. Had had problems with the player before in repeating CD tracks whenever the player turned off and back on, but dealer couldn't get it to repeat that problem.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2013 Mazda CX-5 problems occur, check out our car reliability stats.