TSB Date | Problem Area | TSB Text |
05/14/18 | NHTSA ID: 10136776 TSB ID: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, |
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05/14/18 | NHTSA ID: 10136775 TSB ID: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th |
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04/23/18 | NHTSA ID: 10134695 TSB ID: 01-007-18-3408 Some vehicles may experience a condition where the engine does not start using the normal starting procedure and the doors will not lock/unlock when using a request switch. the engine will start if you touch the backside of the remote (1) t |
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04/23/18 | NHTSA ID: 10134930 TSB ID: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th |
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04/23/18 | NHTSA ID: 10134934 TSB ID: RF-16-03R1 The skyactiv?-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv? oil filters. the unique oil filter can be identified with two white bands as shown below. |
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02/26/18 | NHTSA ID: 10129368 TSB ID: MT-021-17 Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure. |
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06/09/17 | NHTSA ID: 10105891 TSB ID: 04-004-16-3160 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, |
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06/07/17 | NHTSA ID: 10105501 TSB ID: 01-018-15-3070 Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored in memory after engine start and room fuse 15a (a) removed. ? p2610:00: instrument cluster internal engine off timer performance problem ? p2507:00: pcm |
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05/30/17 | NHTSA ID: 10101062 TSB ID: 02-009-16-3155 Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. |
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02/23/17 | NHTSA ID: 10092724 TSB ID: 1080M If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine |
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02/23/17 | NHTSA ID: 10092719 TSB ID: 1079M In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje |
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02/22/17 | NHTSA ID: 10092584 TSB ID: 01-016-16-3220 There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. this service bulletin is to inform you about the water pump sealing mecha-nism and the criteria |
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02/21/17 | NHTSA ID: 10092322 TSB ID: 1102M Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks. |
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02/17/17 | NHTSA ID: 10092237 TSB ID: RF-16-03 The 2016 cx-9 with the skyactiv?-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv? oil filters. the unique oil filter can be identified with two white bands as shown below. |
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02/15/17 | NHTSA ID: 10091809 TSB ID: 05-005-16-3218 Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).?p0842:00 - oil pressure switch no. 1 (oil press |
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02/15/17 | NHTSA ID: 10091907 TSB ID: 02-011-16-3221 Some vehicles may exhibit a clunking noise from the rear suspensions when driving over road slopes or bumps. this concern may be caused by the top two windings of the rear shock absorber coil spring (a) interfering with one another and caus |
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02/07/17 | NHTSA ID: 10090812 TSB ID: 02-009-16-3155 Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. |
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12/02/16 | NHTSA ID: 10085422 TSB ID: 05-005-16-3218 Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).?p0842:00 - oil pressure switch no. 1 (oil press |
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12/02/16 | NHTSA ID: 10085445 TSB ID: 02-011-16-3221 Some vehicles may exhibit a clunking noise from the rear suspensions when driving over road slopes or bumps. this concern may be caused by the top two windings of the rear shock absorber coil spring (a) interfering with one another and caus |
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11/30/16 | NHTSA ID: 10085289 TSB ID: 1080M If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine |
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07/14/16 | NHTSA ID: 10076651 TSB ID: 04-002/16 Summary to be provided on a future date. |
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07/14/16 | NHTSA ID: 10076665 TSB ID: 07-001/16 Summary to be provided on a future date. |
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10/21/17 | Transmission and Drivetrain | NHTSA ID: 10120349 TSB ID: 05-001-17-3309b Some vehicles may exhibit one or more of the following symptoms with the manual transmission. a grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine id |
08/10/17 | Transmission and Drivetrain | NHTSA ID: 10111017 TSB ID: 05-001-17-3309a Some vehicles may exhibit one or more of the following symptoms with the manual transmission. a grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine id |
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08/10/17 | Transmission and Drivetrain | NHTSA ID: 10111040 TSB ID: MT-012-17 On 2016-2017 mx-5 vehicles with an automatic transmission, follow these steps to prevent breakage of the lock release button cover during installation. 1. install the lock release button cover (a) in the select lever knob. a. set the |
02/22/17 | Transmission and Drivetrain | NHTSA ID: 10092535 TSB ID: 05-006-16-3236 Some vehicles may exhibit a creak noise from around the rear differential when the clutch is engaged quickly or the vehicle accelerates/decelerates rapidly. this is caused by a stick-slip noise occurring at the contact surface between the p |
10/11/17 | Brakes and Traction Control | NHTSA ID: 10118751 TSB ID: SA-066-17 Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136787 TSB ID: 09-020-18-3458 Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136782 TSB ID: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136784 TSB ID: 08-001-18-3457 This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service. |
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05/07/18 | Electrical and Air Conditioning | NHTSA ID: 10136368 TSB ID: 09-001-18-3387a Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused |
05/07/18 | Electrical and Air Conditioning | NHTSA ID: 10136370 TSB ID: 09-007-18-3422 Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134690 TSB ID: 09-003-18-3405b Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. this may be caused by faulty navigation sd card software. thesd card has been updated to eliminate th |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134694 TSB ID: 09-010-18-3440 Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134932 TSB ID: MT-001-18 When installing a navigation sd card, the center display may show error message "invalid sd card". |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134929 TSB ID: 01-009-18-3452 The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test |
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04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134701 TSB ID: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134704 TSB ID: 09-007-18-3422a Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134707 TSB ID: 09-018-18-3447 Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s)of the mazda connect center display. the cracks are internal and cannot be felt by touch. this concern may be caused by a lack of glue bet |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134928 TSB ID: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134917 TSB ID: SA-005-18 Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134924 TSB ID: MT-002-18 Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth? and the same device is also connected to the usb port for charging. the concerns may inc |
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04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134944 TSB ID: SA-016-18 If the mazda connect connectivity master unit (cmu) is replaced due to failure, the replacement cmu may have a navigation system software error. to resolve this concern, after the installation of the new cmu, check the software version. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134945 TSB ID: SA-017-18 Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha |
03/05/18 | Electrical and Air Conditioning | NHTSA ID: 10129565 TSB ID: 09-001-18-3387 Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. this is caused by some for |
02/26/18 | Electrical and Air Conditioning | NHTSA ID: 10129349 TSB ID: 00-003-17-3406 In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a "as-needed" basis, aspecial service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the (bsm) radar aiming is performed w |
02/26/18 | Electrical and Air Conditioning | NHTSA ID: 10129354 TSB ID: MT-001-18 When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga |
11/13/17 | Electrical and Air Conditioning | NHTSA ID: 10123444 TSB ID: 15-005-17-3358b Some customers may complain that the bsm indicator light on the outer mirror glass does not illuminate when: ? customer vehicle (a) is slowly passing other vehicle, even if the vehicle is still in the alert area.? adjacent vehicle (b) drivi |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120348 TSB ID: 09-017-17-3347a Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120373 TSB ID: 09-017-17-3347b All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120383 TSB ID: 15-001-17-3301a Some vehicles with blind spot monitoring (bsm) may experience the following conditions (similar to when the bsm control modules detect dirt on the rear bumper surface): dtc u1a4b:97 - radar sensor sensitivity temporarily decreases depending |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120385 TSB ID: 09-038-17-3383 Some vehicles may exhibit a buzzing noise from the driver (a) and/or passenger (b) side headrest speaker(s) when playing the audio system. this noise is caused by the upper part of the speaker interfering with the headrest pad. to correct t |
10/11/17 | Electrical and Air Conditioning | NHTSA ID: 10118754 TSB ID: SA-036-17 Ids software version 107 available on mgss - please update your pc's. upgrade your pcs to ids version 107.00 and 107.01 from the previous version. |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118467 TSB ID: 09-035-17-3080 In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co |
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10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118472 TSB ID: 09-017-17-3347c Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118479 TSB ID: SA-065-17 Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth?, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118466 TSB ID: 15-005-17-3358 Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the bsm indicator light on the outer mirror glass does not illuminate. customers who have owned previous mazda vehicles are more |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118128 TSB ID: 09017173346 All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118129 TSB ID: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10116229 TSB ID: SA-046-17 An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.502. please refer to tsb 09-017/17 for a list of improvements to the system. |
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08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111011 TSB ID: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111013 TSB ID: 15-001-17-3301 Some vehicles with blind spot monitoring (bsm) may experience the following conditions (similar to when the bsm control modules detect dirt on the rear bumper surface): |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111021 TSB ID: SA-048-17 In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss). |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111030 TSB ID: SA-054-17 Blind spot monitoring (advanced bsm) system frequently asked questions (faq) |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111033 TSB ID: SA-057-17 High beam control (hbc) system frequently asked questions (faq) |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111036 TSB ID: SA-061-17 In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is? 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en |
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08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111038 TSB ID: SA-063-17 Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111042 TSB ID: MT-014-17 Whenever you are reprogramming a pcm or any other module, always use the gr8 battery charger in the power supply mode to prevent the battery from discharging. |
06/08/17 | Electrical and Air Conditioning | NHTSA ID: 10105622 TSB ID: 07-004-15-3090A Some vehicles may experience poor a/c performance due to a slow refrigerant leak from the o-ring groove on the cooler pipe (high pressure side) at the expansion valve. |
06/08/17 | Electrical and Air Conditioning | NHTSA ID: 10105642 TSB ID: 09-036-15-3081A If the right-side bsm control module requires replacement for any repair, also replace the left side bsm control module to complete the radar aiming procedure (it is ok to replace the left bsm alone). reason if the right-side bsm control mo |
06/08/17 | Electrical and Air Conditioning | NHTSA ID: 10105653 TSB ID: 15-002-15-3109 Some vehicles with blind spot monitoring (bsm) may experience the following conditions (similar to when the bsm control modules detect dirt on the rear bumper surface):? the bsm turns ?off? and the bsm off indicator turns ?on? in the instru |
06/07/17 | Electrical and Air Conditioning | NHTSA ID: 10105467 TSB ID: 09-022-15-3047C Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.753 or later). ? turn -by-turn navigation guidance does not display on on the active driving display (for vehicles |
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05/31/17 | Electrical and Air Conditioning | NHTSA ID: 10101455 TSB ID: 07-004-15-3090 Some vehicles may experience poor a/c performance due to a slow refrigerant leak from the o-ring groove on the cooler pipe (high pressure side) at the expansion valve. |
05/26/17 | Electrical and Air Conditioning | NHTSA ID: 10100888 TSB ID: 09-003-16-3130 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea |
03/01/17 | Electrical and Air Conditioning | NHTSA ID: 10093418 TSB ID: SA296 Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.if the customer selects a different song, most of the time it will continue playing the current son |
02/28/17 | Electrical and Air Conditioning | NHTSA ID: 10093265 TSB ID: 09-024-16-3192A All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin.some vehicl |
02/27/17 | Electrical and Air Conditioning | NHTSA ID: 10093145 TSB ID: 09-024-16-3192 Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 56.00.760 or later).?some street names in canada are not displayed.?navigation does not allow to set certain cities as de |
02/21/17 | Electrical and Air Conditioning | NHTSA ID: 10092413 TSB ID: 1066M Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter |
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02/21/17 | Electrical and Air Conditioning | NHTSA ID: 10092421 TSB ID: 1099M When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode |
02/14/17 | Electrical and Air Conditioning | NHTSA ID: 10091625 TSB ID: SA299 Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w |
02/13/17 | Electrical and Air Conditioning | NHTSA ID: 10091393 TSB ID: MTI_1034 This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions. |
02/10/17 | Electrical and Air Conditioning | NHTSA ID: 10091263 TSB ID: MTI_1034 This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions. |
12/16/16 | Electrical and Air Conditioning | NHTSA ID: 10086424 TSB ID: SA51 Mazda connect software version 55.00.760 is now available on ms3. use this version for all mazda connect updates, including open ssp98 vehicles. if ssp98 is closed, use tsb 09-024/16 to repair the vehicles.click on "ids/infotainment", then |
12/16/16 | Electrical and Air Conditioning | NHTSA ID: 10086463 TSB ID: SA285 Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for |
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12/16/16 | Electrical and Air Conditioning | NHTSA ID: 10086506 TSB ID: SA266 If a customer has a vehicle communication related error on their app, perform the following: disconnect the battery or unplug the module for at least 10 seconds.reconnect the battery, wait 60 seconds and then have the customer try the app a |
12/16/16 | Electrical and Air Conditioning | NHTSA ID: 10086522 TSB ID: SA288 If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. if an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta |
12/02/16 | Electrical and Air Conditioning | NHTSA ID: 10085418 TSB ID: 09-024-16-3192B Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).?some street names in canada are not displayed.?navigation does not allow to set certain cities as de |
12/02/16 | Electrical and Air Conditioning | NHTSA ID: 10085383 TSB ID: SA234 Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab. |
11/28/16 | Electrical and Air Conditioning | NHTSA ID: 10084965 TSB ID: SA278 After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev |
07/14/16 | Electrical and Air Conditioning | NHTSA ID: 10076677 TSB ID: 09-009/16 Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu |
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07/14/16 | Electrical and Air Conditioning | NHTSA ID: 10076685 TSB ID: 09-036/15 Bsm radar aiming cannot be performed after right-side bsm control module replacement. if right-dide bsm control module requres replacement for any repair, also replace left side bsm control module to compelte the radar aiming procedure ( |
07/14/16 | Electrical and Air Conditioning | NHTSA ID: 10076693 TSB ID: 15-002/15 Bsm off indicator on with dtc u1a4b:97 or u3000:97. some vehicles with blind spot monitoring (bsm) may experience the following conditions (similar to when the bsm control modules detect dirt on rear bumpers surface): bsm turns "off" an |
07/14/16 | Electrical and Air Conditioning | NHTSA ID: 10076910 TSB ID: MULTI-MODELS 13 Blind spot monitoring (bsm) system change. the 2016 mx-5, 2016 cx-3 and new 2016 cx-9 bsm system vehjicle detection has changed. although the overall function is the same as previous vejhicles, vehicle detection is different. |
05/14/18 | Other | NHTSA ID: 10136788 TSB ID: 09-021-18-3459 Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has |
05/14/18 | Other | NHTSA ID: 10136777 TSB ID: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission. note: atf m-v (type m5) is not the same fluid as mercon?v or merc |
05/14/18 | Other | NHTSA ID: 10136774 TSB ID: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under |
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05/14/18 | Other | NHTSA ID: 10136772 TSB ID: 01-011-18-3456 The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu |
04/23/18 | Other | NHTSA ID: 10134698 TSB ID: 09-015-18-3445 At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
04/23/18 | Other | NHTSA ID: 10134699 TSB ID: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu |
04/23/18 | Other | NHTSA ID: 10134933 TSB ID: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft |
04/23/18 | Other | NHTSA ID: 10134702 TSB ID: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). |
04/23/18 | Other | NHTSA ID: 10134703 TSB ID: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p |
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04/23/18 | Other | NHTSA ID: 10134925 TSB ID: MT-003-18 The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles. |
04/23/18 | Other | NHTSA ID: 10134920 TSB ID: SA-008-18 Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display. |
04/23/18 | Other | NHTSA ID: 10134921 TSB ID: SA-009-18 The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s |
11/13/17 | Other | NHTSA ID: 10123440 TSB ID: 15-005-17-3358a Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the bsm indicator light on the outer mirror glass does not illuminate. customers who have owned previous mazda vehicles are more |
11/13/17 | Other | NHTSA ID: 10123441 TSB ID: 05-001-17-3309c Some vehicles may exhibit one or more of the following symptoms with the manual transmission. ? a grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine |
10/21/17 | Other | NHTSA ID: 10120353 TSB ID: 09-020-17-3342 Some vehicles may exhibit rust (a) on the front door quarter glass guide (b) where it contacts the door beltline molding (c). the paint on the quarter glass guide gets damaged from vibration when the door is closed and when driving.this con |
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10/21/17 | Other | NHTSA ID: 10120357 TSB ID: 09-022-17-3340 Some vehicles may exhibit a squeak noise at the rear beltline when the door glass moves up and/or down. this concern happens especially when the door glass is wet with moisture or after a car wash. this is caused by stick-slip noise occurri |
10/21/17 | Other | NHTSA ID: 10120371 TSB ID: 09-031-17-3368 Some vehicles may exhibit the driver and/or passenger side tension band(s) (a) hanging down from the convertible top. upon inspection, the plastic plate (a) of tension band is broken where it is riveted to the header panel (b). this is caus |
10/04/17 | Other | NHTSA ID: 10118468 TSB ID: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will |
09/26/17 | Other | NHTSA ID: 10118126 TSB ID: 15004173314 Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1) lane departure warning system (ldws) warning light turns on while stopping or driving at a very slow speed. dtc c1001:92 (poor functionin |
08/10/17 | Other | NHTSA ID: 10111043 TSB ID: MT-015-17 Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo |
06/09/17 | Other | NHTSA ID: 10105849 TSB ID: 00-001-16-3127 In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to all dealers. the test kit is designed pecifically for skyactiv module terminals.? the sst will be shipped by mazda?s tool vendor bosch |
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06/09/17 | Other | NHTSA ID: 10105855 TSB ID: 02-002-16-3124 Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under |
06/09/17 | Other | NHTSA ID: 10105886 TSB ID: 09-013-16-3161 When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or |
06/08/17 | Other | NHTSA ID: 10105623 TSB ID: 00-003-15-3108 In support of the 2016 mx-5, mazda will ship to all dealers one (1) new special service tool (sst). the sst will be shipped automatically by mazda?s tool vendor bosch during the month of november 2015. |
06/08/17 | Other | NHTSA ID: 10105636 TSB ID: 09-045-15-3112A Some vehicles may exhibit a rattle noise (a) from the header panel (b) of the convertible top when driving on rough roads. the header panel (a) is formed by two aluminum panels, inner (b) and outer (c). when receiving an input force by driv |
06/08/17 | Other | NHTSA ID: 10105652 TSB ID: 09-045-15-3112 Some vehicles may exhibit a rattle noise (a) from the header panel (b) of the convertible top when driving on rough roads. the header panel (a) is formed by two aluminum panels, inner (b) and outer (c). when receiving an input force by driv |
06/07/17 | Other | NHTSA ID: 10105481 TSB ID: 09-030-15-3073 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn |
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06/07/17 | Other | NHTSA ID: 10105486 TSB ID: 00-001-15-3075 In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a ?as-needed? basis, a special service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the (bsm) radar aiming is performed |
06/07/17 | Other | NHTSA ID: 10105512 TSB ID: 00-002-15-3088 In support of the newly launched 2016 mazda mx-5, mazda will ship to all dealers a new special service tool (sst). the sst?s will be shipped automatically by mazda?s tool vendor bosch in the month of october, 2015. the following sst is the |
05/31/17 | Other | NHTSA ID: 10101468 TSB ID: 09-036-15-3081 If the right-side bsm control module requires replacement for any repair, also replace the left side bsm control module to complete the radar aiming procedure (it is ok to replace the left bsm alone). reason if the right-side bsm control mo |
05/31/17 | Other | NHTSA ID: 10101469 TSB ID: 09-035-15-3078 On some vehicles, the right and/or left side front scuff plate (a) may come off too easily with little force, such as when wiping it with cloth or removing the protective cover on it. the retaining force of the scuff plate clips (b) may be |
05/30/17 | Other | NHTSA ID: 10101089 TSB ID: 09-018-16-3176 Some vehicles may exhibit scratches (a) on the rear of the seat back bar garnish (b) from contact with the con-vertible top (c). due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too smal |
05/30/17 | Other | NHTSA ID: 10101090 TSB ID: 09-019-16-3175 Some vehicles operating in places with high ambient temperatures may exhibit the console mat warping at the center part (a), causing a poor appearance. the console mat is fixed at both ends and warpage of the center part is caused by heat i |
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05/30/17 | Other | NHTSA ID: 10101101 TSB ID: 09-020-16-3183 Some vehicles may exhibit the inner cloth (a) falling down at the rear end causing a poor appearance and obstructing the view of the back window. this is caused by the j-hook binding holding the inner cloth coming loose during the opening/c |
05/30/17 | Other | NHTSA ID: 10101105 TSB ID: 15-001-16-3126 Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no |
05/26/17 | Other | NHTSA ID: 10100890 TSB ID: 05-001-16-3128 Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:? atf m-v (type m5) is not the same fluid as mercon?v or merc |
05/17/17 | Other | NHTSA ID: 10099443 TSB ID: SA-040-17 Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced |
05/17/17 | Other | NHTSA ID: 10099444 TSB ID: SA-041-17 Permanent dtcs are now displayed with the ids 104 update. the purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. all pcm and tcm dtcs that turn on the chec |
05/04/17 | Other | NHTSA ID: 10098384 TSB ID: MT-003-17 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
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03/01/17 | Other | NHTSA ID: 10093421 TSB ID: SA263 Some vehicles may exhibit four wear marks on the outer surface of the soft top on the left and right sides in the same locations. there is no damage on the inner surface. the marks are located upward of the door glass rear edge and around t |
02/28/17 | Other | NHTSA ID: 10093288 TSB ID: 09-009-16-3150A Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as |
02/28/17 | Other | NHTSA ID: 10093185 TSB ID: 09-018-16-3176A Some vehicles may exhibit scratches (a) on the rear of the seat back bar garnish (b) from contact with the con-vertible top (c).due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small |
02/28/17 | Other | NHTSA ID: 10093204 TSB ID: 08-002-16-3200 Some customers may complain that the seat belt comes out of the seat belt guide when the seat belt retracts as shown because the shape of the seat belt guide is inadequate.to correct the problem, the shape of the seat belt guide has been ch |
02/27/17 | Other | NHTSA ID: 10093134 TSB ID: 09-023-16-3180 Some vehicles may exhibit a squeak noise when the door glass moves up and/or down. this concern happens especially when the door glass is wet with moisture or after a car wash.this is caused by stick-slip noise occurring at the contact surf |
02/27/17 | Other | NHTSA ID: 10093144 TSB ID: 09-021-16-3174A Some vehicles may exhibit the inner cloth (a) falling down at the rear end causing a poor appearance and obstructing the view of the back window.this is caused by the j-hook binding holding the inner cloth coming loose during the opening/cl |
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02/24/17 | Other | NHTSA ID: 10092921 TSB ID: 09-016-16-3158A At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
02/22/17 | Other | NHTSA ID: 10092531 TSB ID: 08-003-16-3225 Some vehicles may experience a seat belt that retracts slowly. this is caused by the seat belt, seat belt guide and seat belt anchor (a) accumulating dust and dirt from hands and/or from the outside when driving with the top down. an increa |
02/22/17 | Other | NHTSA ID: 10092566 TSB ID: 00-005-16-3245 In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a ?as-needed? basis, a spe-cial service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the (bsm) radar aiming is performed |
02/16/17 | Other | NHTSA ID: 10092065 TSB ID: 09-016-16-3158A At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
02/15/17 | Other | NHTSA ID: 10091864 TSB ID: 09-018-16-3176B Some vehicles may exhibit scratches (a) on the rear of the seat back bar garnish (b) from contact with the con-vertible top (c). due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too smal |
02/14/17 | Other | NHTSA ID: 10091610 TSB ID: 1098M When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure. |
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02/13/17 | Other | NHTSA ID: 10091433 TSB ID: MTI_1031 Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device |
02/13/17 | Other | NHTSA ID: 10091496 TSB ID: SA278 After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev |
02/13/17 | Other | NHTSA ID: 10091361 TSB ID: MTI_1032 Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack. |
02/13/17 | Other | NHTSA ID: 10091406 TSB ID: MTI_1111 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
02/10/17 | Other | NHTSA ID: 10091266 TSB ID: MTI_1031 Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device. |
02/10/17 | Other | NHTSA ID: 10091265 TSB ID: MTI_1111 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
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02/08/17 | Other | NHTSA ID: 10090901 TSB ID: 09-019-16-3175 Some vehicles operating in places with high ambient temperatures may exhibit the console mat warping at the center part (a), causing a poor appearance. the console mat is fixed at both ends and warpage of the center part is caused by heat i |
02/08/17 | Other | NHTSA ID: 10090903 TSB ID: 09-021-16-3183 Some vehicles may exhibit the inner cloth (a) falling down at the rear end causing a poor appearance and obstructing the view of the back window. this is caused by the j-hook binding holding the inner cloth coming loose during the opening/c |
02/08/17 | Other | NHTSA ID: 10090921 TSB ID: 15-001-16-3126 Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no |
02/07/17 | Other | NHTSA ID: 10090862 TSB ID: 09-018-16-3176 Some vehicles may exhibit scratches (a) on the rear of the seat back bar garnish (b) from contact with the con-vertible top (c). due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too smal |
02/07/17 | Other | NHTSA ID: 10090763 TSB ID: 1098M When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure. |
02/07/17 | Other | NHTSA ID: 10090816 TSB ID: 09-016-16-3158 At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
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12/02/16 | Other | NHTSA ID: 10085442 TSB ID: 09-018-16-3176B Some vehicles may exhibit scratches (a) on the rear of the seat back bar garnish (b) from contact with the con-vertible top (c). due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too smal |
11/28/16 | Other | NHTSA ID: 10084949 TSB ID: MTI_1111 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
11/28/16 | Other | NHTSA ID: 10084957 TSB ID: MTI_1115 Bsm system vehicle detection has changed. although the overall function is the same as previous vehicles, vehicle detection is different. for detailed bsm system information, refer to service highlights. |
07/14/16 | Other | NHTSA ID: 10076678 TSB ID: 09-010/16 Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. this concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. this may |
07/14/16 | Other | NHTSA ID: 10076689 TSB ID: 09-045/15 Rattle noise from header panel of convertible top. some vehicles may exhibit a rattle noise (a) from the header panel (b) of the convertible top when driving on a rough road. |
07/14/16 | Other | NHTSA ID: 10076690 TSB ID: 09-045/15A Rattle noise from header panel of convertible top. some vehicles may exhibit a rattle noise (a) from the header panel (b) of the convertible top when driving on a rought road. the header panel (a) is formed by two aluminum panels, inner |
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07/14/16 | Other | NHTSA ID: 10076624 TSB ID: 00-003/15 Summary to be provided on a future date. |