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2016 Toyota RAV4 EV Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/23/18 NHTSA ID: 10134345
TSB ID: T-SB-0198-11 Rev

Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. hv ba
04/23/18 NHTSA ID: 10134128
TSB ID: TSB-0012-13 Rev2

Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. this bull
04/02/18 NHTSA ID: 10131893
TSB ID: T-TT-0432-17_Rev

Tt: rev2 some customers may complain about a hybrid vehicle battery cooling system warning message. this warning message may appear when the hv battery cooling system loses efficiency due to debris on the filter and or some object obstruc
04/02/18 NHTSA ID: 10132644
TSB ID: T-SB-0142-16

Tsb: some 2012 ? 2016 model year avalon hv, camry hv and rav4 hv vehicles may exhibit a mil ?on? condition with dtc p0a7a with information code 122 (generator inverter fail signal detection). follow the procedure in this bulletin to addres
01/16/18 NHTSA ID: 10127065
TSB ID: T-SB-0336-17

Tsb: some 2014 ? 2018 model year toyota vehicles may exhibit a mil ?on? condition with diagnostic trouble code (dtc) p2610 (engine off timer performance) present. the engine control module (ecm) (sae term: powertrain control module [pcm]) l
03/21/17 NHTSA ID: 10096036
TSB ID: T-SB-0012-13 REV

Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. this bul
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/20/18 Transmission and Drivetrain NHTSA ID: 10129204
TSB ID: T-SB-0162-13_Rev

Tsb: revision notice january 05, 2018 rev1: ? applicability has been updated to include 2012 ? 2017 camry hv and prius c, 2015 ? 2017 prius v, 2006 ? 2017 highlander hv, 2010 ? 2016 prius, and 2016 ? 2017 rav4 hv model year vehicles. ? th
01/05/17 Transmission and Drivetrain NHTSA ID: 10087882
TSB ID: T-SB-0198-11 REV

Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. hv ba
12/14/16 Transmission and Drivetrain NHTSA ID: 10086292
TSB ID: T-SB-0198-11 REV

Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. hv ba
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134415
TSB ID: T-TT-0392-16

Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.x.x (lollipop) or later.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134140
TSB ID: T-TT-0381-16

Tech tip: some customers may experience difficulty programming homelink.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10133654
TSB ID: T-SB-0229-12_Rev

Tsb: revision notice november 22, 2017 rev1: ? applicability has been updated to include 2014 ? 2018 model year vehicles. any previous printed versions of this bulletin should be discarded. in the event that a toyota vehicle becomes submerg
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134428
TSB ID: T-SB-0024-14 Rev

Tsb: some 2015 - 2016 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. to ensure the system is operating properly, the smart key functions (sm
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134320
TSB ID: TTT-0268-13 Rev3

Tt: some customers may encounter bluetooth connectivity concerns such as: ? difficulty pairing the phone. ? intermittent bluetooth failure to connect when first turning on the vehicle. ? various bluetooth audio functions are no lon
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134304
TSB ID: T-SB-0019-16

Tsb: some 2016 model year vehicles equipped with entune? audio (version uu.10.48), entune? audio plus (version eu.10.68 or eu.20.25 or eu.20.28), or entune? premium audio (cu.10.71 or cu.10.72 or cu.20.05 or cu.20.08) may exhibit one or mor
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134281
TSB ID: T-TT-0385-16

Tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refer
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134075
TSB ID: T-TT-0399-16

Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10133658
TSB ID: T-TT-0375-15_Rev

Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
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04/23/18 Electrical and Air Conditioning NHTSA ID: 10134244
TSB ID: TSB-0019-16 Rev1

Tsb: some 2016 model year vehicles equipped with entune? audio (version uu.10.48), entune? audio plus (version eu.10.68 or eu.20.05 or eu.20.08), or entune? premium audio (cu.10.71 or cu.10.72 or cu.20.05 or cu.20.08) may exhibit one or mo
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131863
TSB ID: T-TT-0365-15_Rev

Tt: rev2 a vehicle may arrive to the dealer with a mil ?on? condition and p0a80 or p1ac000 stored in the memory. some cases have been identified with internal modification done to the hv battery. modified or altered parts are not covered un
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132475
TSB ID: T-SB-0275-17

Tsb: supersession notice the information contained in this bulletin supersedes sb no. t-sb-0168-13. ? the entire bulletin has been updated. service bulletin no. t-sb-0168-13 is obsolete and any printed versions should be discarded. be sure
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132930
TSB ID: T-SB-0012-13 Rev

Tsb: obsolete notice: september 14, 2016: this bulletin is now obsolete. please see t-sb-0134-16.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132901
TSB ID: T-SB-0142-13 Rev

Tsb: revision notice november 10, 2016 rev2: ? applicability has been updated to include 2016 ? 2017 model year toyota vehicles. ? parts information section has been updated. some 2004 ? 2017 model year toyota vehicles may exhibit odor
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131804
TSB ID: T-TT-0437-17

Tt: some customers may experience greyed out buttons or inactive screens (lockouts) while driving. this is to promote safe driving practices and reduce the amount of distractions while driving. these lockouts can?t be deactivated or defeat
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/02/18 Electrical and Air Conditioning NHTSA ID: 10131769
TSB ID: T-TT-0365-15 Rev

Tt: a vehicle may arrive to the dealer with a mil ?on? condition and p0a80 or p1ac000 stored in the memory. some cases have been identified with internal modification done to the hv battery. modified or altered parts are not covered under
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131768
TSB ID: T-SB-0184-17

Tsb: this service bulletin includes precautions and key points for the front camera for toyota safety sense c and toyota safety sense p adjustment procedures.
03/12/18 Electrical and Air Conditioning NHTSA ID: 10129998
TSB ID: T-SB-0234-17_Rev

Tsb: revision notice february 21, 2018 rev1: ? the introduction and software update sections have been updated. any previous printed versions of this bulletin should be discarded. the information contained in this bulletin supersedes servi
08/15/17 Electrical and Air Conditioning NHTSA ID: 10115278
TSB ID: T-SB-0019-16_Obs

Tsb: obsolete notice rev2 july 12, 2017: this bulletin is now obsolete. please see t-sb-0234-17.
08/15/17 Electrical and Air Conditioning NHTSA ID: 10115270
TSB ID: T-SB-0234-17

Tsb: some 2016 - 2017 model year vehicles equipped with entune audio (version uu.10.48), entune audio plus (version eu.10.68 or eu.20.25 or eu.20.28) or entune? premium audio (cu.10.71 or cu.10.72 or cu.20.05 or cu.20.08) may exhibit 1 or m
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111154
TSB ID: T-TT-0344-15

Tt: iphone text messages do not appear on multimedia display.
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/14/17 Electrical and Air Conditioning NHTSA ID: 10111563
TSB ID: T-SB-0025-15

Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111481
TSB ID: T-SB-0100-15

Tsb: the parking assist monitor system assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle. when the d/c cut fuse is removed or battery terminal is disconnected, the power source to
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111547
TSB ID: T-TT-0309-14 Rev

Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previous te
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111304
TSB ID: T-TT-0344-15

Tt: iphone text messages do not appear on multimedia display.
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111180
TSB ID: T-SB-0025-15

Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111643
TSB ID: T-TT-0414-16

Tt: some customers may encounter bluetooth? connectivity concerns such as: *difficulty to pair the phone. *intermittent bluetooth? failure to connect to the vehicle when first turning on the vehicle. *various bluetooth? audio functions a
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/22/17 Electrical and Air Conditioning NHTSA ID: 10099947
TSB ID: T-TT-0399-16

Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096332
TSB ID: T-TT-0309-14 REV

Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previous te
03/03/17 Electrical and Air Conditioning NHTSA ID: 10093772
TSB ID: T-SB-0100-15

Tsb: the parking assist monitor system assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle. when the d/c cut fuse is removed or battery terminal is disconnected, the power source to
03/02/17 Electrical and Air Conditioning NHTSA ID: 10093486
TSB ID: T-SB-0124-15

A battery in a stored vehicle is subject to conditions that can reduce its performance and life. these conditions include storage period, temperature, parasitic drain, and battery load. because of these factors, battery inspection and main
04/23/18 Other NHTSA ID: 10133659
TSB ID: T-TT-0377-15_Rev

Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
04/23/18 Other NHTSA ID: 10134280
TSB ID: T-TT-0384-16

Tech tip: some customers may experience a condition that, after using siri eyes free, the head unit will change from whatever source they were listening to, to the bluetooth audio source. this condition was introduced with the ios 9 and lat
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/23/18 Other NHTSA ID: 10134067
TSB ID: T-SB-0059-16

Tsb: some 2016 model year rav4 and rav4 hv vehicles may exhibit a condition in which the power back door (pbd) is inoperative in the opening and closing directions with diagnostic trouble code (dtc) b2220 present, or inoperative in the clo
04/02/18 Other NHTSA ID: 10131750
TSB ID: T-SB-0009-18

Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. as an additional resource, if the vehicle is equipped with factory leather seats, the ve
04/02/18 Other NHTSA ID: 10131759
TSB ID: T-SB-0187-12_Rev

Tsb: revision notice february 12, 2018 rev2: ? applicability has been updated to include 2015 ? 2018 model year vehicles. january 23, 2014 rev1: ? applicability has been updated to include 2013 ? 2014 model year vehicles. any previous print
04/02/18 Other NHTSA ID: 10132503
TSB ID: T-SB-0024-14 Rev

Tsb: some 2015 - 2016 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. to ensure the system is operating properly, the smart key functions (sm
04/02/18 Other NHTSA ID: 10132884
TSB ID: T-TT-0424-16

Tt: front brake vibration key points: * issue can occur at any time if improper torque is applied on lug nuts * over time, even one lug nut over or under torqued, can cause a vibration issue * when lug nuts are over torqued, this causes
04/02/18 Other NHTSA ID: 10131850
TSB ID: T-SB-0044-16_Rev

Tsb: revision notice march 07, 2017 rev1: ? applicability has been updated to include 2017 model year toyota vehicles. on some vehicles, when rapgard? is removed the paint may have a stained appearance. these stains appear to be under the c
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/12/18 Other NHTSA ID: 10129977
TSB ID: T-SB-0187-12_Rev

Tsb: revision notice february 12, 2018 rev2: ? applicability has been updated to include 2015 ? 2018 model year vehicles. january 23, 2014 rev1: ? applicability has been updated to include 2013 ? 2014 model year vehicles. any previous print
03/12/18 Other NHTSA ID: 10129968
TSB ID: T-SB-0009-18

Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. as an additional resource, if the vehicle is equipped with factory leather seats, the ve
08/14/17 Other NHTSA ID: 10111521
TSB ID: T-SB-0028-14

Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. the following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage co
08/14/17 Other NHTSA ID: 10111483
TSB ID: T-SB-0102-15

Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ? careful inspection for paint chips/scratches and body
08/14/17 Other NHTSA ID: 10111484
TSB ID: T-SB-0103-15

Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ? careful inspection for paint chips/scratches and body
08/14/17 Other NHTSA ID: 10111438
TSB ID: T-SB-0026-14 Rev

Tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tires
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/22/17 Other NHTSA ID: 10099928
TSB ID: T-SB-0059-16

Tsb: some 2016 model year rav4 and rav4 hv vehicles may exhibit a condition in which the power back door (pbd) is inoperative in the opening and closing directions with diagnostic trouble code (dtc) b2220 present, or inoperative in the clo
04/07/17 Other NHTSA ID: 10097052
TSB ID: T-TT-0268-13 REV

Tt: some customers may encounter bluetooth connectivity concerns such as: ? difficulty pairing the phone. ? intermittent bluetooth failure to connect when first turning on the vehicle. ? various bluetooth audio functions are no lo
04/06/17 Other NHTSA ID: 10096961
TSB ID: T-SB-0019-16

Tsb: some 2016 model year vehicles equipped with entune? audio (version uu.10.48), entune? audio plus (version eu.10.68 or eu.20.25 or eu.20.28), or entune? premium audio (cu.10.71 or cu.10.72 or cu.20.05 or cu.20.08) may exhibit one or mo
04/04/17 Other NHTSA ID: 10096862
TSB ID: T-SB-0044-16

Tsb: on some vehicles, when rapgard? is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard?
03/30/17 Other NHTSA ID: 10096708
TSB ID: T-SB-0026-14 REV

Tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tire
03/28/17 Other NHTSA ID: 10096555
TSB ID: T-TT-0344-15 REV

Tt: iphone text messages do not appear on multimedia dis[play.
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/23/17 Other NHTSA ID: 10096246
TSB ID: T-SB-0028-14

Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. the following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage c
03/21/17 Other NHTSA ID: 10096097
TSB ID: T-TT-0381-16

Tech tip: some customers may experience difficulty programming homelink.
03/03/17 Other NHTSA ID: 10093777
TSB ID: T-SB-0102-15

Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ? careful inspection for paint chips/scratches and body
03/03/17 Other NHTSA ID: 10093778
TSB ID: T-SB-0103-15

Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ? careful inspection for paint chips/scratches and body
03/02/17 Other NHTSA ID: 10093567
TSB ID: T-TT-0375-15

Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
03/02/17 Other NHTSA ID: 10093563
TSB ID: T-TT-0377-15

Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/01/17 Other NHTSA ID: 10093361
TSB ID: T-TT-0385-16

Tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refe
03/01/17 Other NHTSA ID: 10093346
TSB ID: T-TT-0384-16

Tech tip: some customers may experience a condition that, after using siri eyes free, the head unit will change from whatever source they were listening to, to the bluetooth audio source. this condition was introduced with the ios 9 and lat
02/23/17 Other NHTSA ID: 10092768
TSB ID: T-TT-0395-16

Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.

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Toyota RAV4 EV TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.