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Chart based on 59 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
The car was a showroom car and children had damaged the rear armrest climbing over it. After many phone calls the dealer finally replaced the rear armrest cover.
Interior rear view mirror had fallen off of windshield and was reglued.
24000 mi
This time, mirror fell off again but repair has not been completed. Dealer waiting for VW to authorize new windshield.
26000 mi
New windshield ordered and installed because mirror kept falling off.
22000 mi
Trunk switch was indeed broken causing the VW emblem trunk switch and taillight to not work. Trunk switch was replaced and works as normal now.
18100 mi
Cover on bottom of car torn, just fell out of the wheel well, bracket wouldn't stay latched. Dealer decided to just remove the cover entirely since it "wasn't necessary"
81526 mi
US $375
Mirror control switch on armrest separated between head and stem.
6700 mi
Sunroof needs to be replaced due to a stress crack in the plastic panel on the outside of the car in front of the sunroof glass
7900 mi
Entire sunroof replaced due to cracked component and excessive noise while driving. Entire sunroof replaced due to cracked component and escessive noise while driving.
Also received an ECU flash upgrade for the DSG transmisiion
8800 mi
Readjusted the sunroof due to continued noise over irregular roads. Readjusted the sunroof due to continued noise over irregular raods
11000 mi
Replaced center console and glovebox due to squeaks and rattles
22000 mi
Glovebox hinge cracked
9060 mi
The rear tail light (LED) was taking on humidity but worked fine otherwise. Only fix was replacement.
39680 mi
Front grille replaced due to peeling finish
49600 mi
Sunroof weather stripping broken. Water seeping in from front of sunroof
71300 mi
Trying to find the source of the problem. Water present in the passenger footwell... Can’t find a fix so far...
10000 mi
Fabric piece underneath rear window became unglued from body.
Squeaks and occasional rattles from dashboard and drivers window area. Purchases adhesive foam pads and wedged between trim on dashboard, also added silicone rubber to window channel. Noise is 80% eliminated.
33500 mi
Design flaw, plastic trim on driver s seat cracked snagging clothes. Cushion should be higher to avoid sitting on trim upon entering car. Inside of trim is hollow offering no resistance to weight. I'm only 140lbs.
43000 mi
Dash where key hole is, is peeling off, missing protective manufacturer's covering
40000 mi
Rear panel between rear window and trunk lid was cracked due to improper assembly. Dealer ordered new part and replaced as a courtesy repair.
27000 mi
Black plastic trim piece at the base of the rear windshield cracked and had to be replaced.
Plastic wheel panels were torn from simply driving in some snow. After harrassing the dealer and contacting the regional VW Mgr, they finally covered it under warranty.
Metal panel below rear window (about 3" high and 4ft long) cracked due to thermal expansion. Replaced under warranty.
26000 mi
Dashboard rattles, door rattle, burned out brake light, readjusted passenger wiper arm.
5000 mi
The 1st day I owned the car (Sept. '09), I noticed it was not as tight as my '03 Accord w/ 52k. Car is somewhat better after door tightened.
Also had dealer change oil/filter and rotate tires at my expense.
12500 mi
US $68
Cracked plastic trunk lid trim replaced.
17140 mi
Rattle from near panoramic sunroof on passenger side. Only when car was parked outside on hot days, and starts when there's chassis flex.
15540 mi
C $300
Rear trunk plastic trim cracked in cold weather. Well known issue with pre-2013 models. Replaced with newer version made of aluminum, which is also used for all post-2013 cars. The cost was $150 for part and $150 for labor.
9000 mi
Both back windows leak when washed or if it is raining hard. Replaced trim around both back windows
9000 mi
Car bought back. Both the leaks and the Bluetooth are still not corrected. Went through arbitration.
Rear door seals are prone to hold water. There is a poor design to the back edge of the strip where it meets at the window level. water funnels into the gap in the seal and after a rain you can see water weep out at the door sill's.
11000 mi
hollow tubular noise coming from rear when driving over rough roads, pot holes, etc. thought to come from spare tire compartment.
30000 mi
Trim between back window and trunk lid cracked. Dealer took pictures, recorded vehicle mileage and VIN, and reported to Volkswagon for disposition. Broken (black plastic)trim replaced (pn 3C8-853-465-041)
47000 mi
Crack in panel running beneath rear window
7000 mi
Popping sound from behind back seats. Repaired per TSB.
39560 mi
Plastic piece cracked above trunk. Known issue dealer related with a improved metal part under warranty. Not really a big issue but nice that it is covered.
45200 mi
US $50
replaced black trim between rear window and trunk. piece cracked. this is a common problem and was repaired under cpo warranty. (when I called VW directly, they said it would not be.)
this is common
Seal on the trunk replaced. Replace the seal again as well as the trunk latch.
3000 mi
In addition to the steering rack problem (times 3) I now have a major leak on the passenger floorboard when it rains heavy. I will let you know if they fix it - the car is once again in the dealer shop for another week.
7000 mi
Also continued to have extensive water coming in the back floorboard.
A plastic piece on the trunk lid mysteriously cracked. It was replace --had to be ordered - as the car was under warranty with no questions asked.
25500 mi
VW certified off lease purchase. New tires, looks like new brake pads, etc. Noticed a deep scratch in drivers window inside surface a couple of days after buying it. Can't tint widows w. Dealer is going to get back to me on repair or replace
10000 mi
Poorly fitting drivers seat trim piece that also holds power seat controls. Part was replaced.
11000 mi
Getting a rattle from the rear passenger area. Tech checked it out, tightened the high rear brake lamp, and said that was all he could find. Rattle is still there.
124000 mi
US $14
The headliner fabric separated from the headliner. Used 77 adhesive to reattach.
water inside passenger rear door seal after rain. seal still works. seal was removed, inspected then re-installed, not sure if problem is resolved yet.
9000 mi
Rear door seal allowing water to collect on sill (known problem). Dealer realigned seal but this only partly allayed the problem.
16800 mi
When opening rear passenger door after rain, big splash of water comes out. Dealership service department found TSB and modified door seal drains according to TSB. They said it was TSB# 2021668.
30000 mi
The rear door seals came off for the 5th time and both back windows seals leak big time alowing water in. the rear light needed replacing again. Major issue for south florida and out rain everyday in the summer.
35000 mi
The seals around the rear doors all leaked and there was mildew build up on the driver seat belt pilar etc etc
The rear tailights are foggy, water infiltrates inside tailights. new taillights ordered, repair fully covered by warranty
3720 mi
New taillights installed, problem solved!
18380 mi
numerous rattles, some fixed
3878 mi
Applied VW Lubricant/sealant to body panel joints in luggage compartment. Added sound insulated panels in the luggage compartment missed during assembly. Applied VW Lubricant/sealant to body panel joints in luggage compartment. Added sound insulated panels in the luggage compartment missed during assembly.
12000 mi
fix trunk lid weld at light assembly causing water leaks in trunk
32000 mi
Trunk trim piece cracked. Trim piece between windscreen and sunroof cracked.
65000 mi
US $1000
Headliner drooping.
Replacement necessitated Removing windscreen.
Not covered under extended 70K warranty.
Not covered by dealer. $1000.
Disgusting failure on a 4 year old car.
77000 mi
US $500
Had headliner removed and recovered then replaced.
Trim shop used existing headliner with new material
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently Volkswagen CC problems occur, check out our car reliability stats.
