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Chart based on 86 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Slight water leak at upper rear window on passenger rear door. The dealer reset the door seal and it's fine.
13800 mi
A seal between the fender and body located at the front of the door jamb came off. A mechanic standing on the service aisle heard my story and went to get some glue. Fixed and on my way in about 10 minutes. Wasn't even written up.
14000 mi
Intermittent rattle in the headliner on the driver's side. Dealer reported the side curtain airbag harness was improperly secured. It was repaired at no charge.
12800 mi
weatherstripping rear passenger door was installed with loop at bottom corner; dealer instructed me (at my request) how to repair: I bought weatherstripping cement, trimmed part to fit, and cemented. Job successful.
Rear fender on the driver's side was starting to come unfastened. The screw/bolt was defective. Probably due to faulty installation at the factory or a defective piece that held the bolt. The dealer replaced the fender.
33000 mi
sunroof rattling over bumps and not closing from the tilt position. 1st trip tracks were lubed and frame adjusted. Problems returned.
33000 mi
2nd visit for sunroof not closing and rattling, lubed and adjusted again. dealer kept overnight they tested and noise returned. dealer replaced roof assy. noise returned in 3 days 3rd visit for sunroof not closing and rattling. dealer again lubed and adjusted roof tracks. kept overnight had VW corporate tech inspect, vehicle returned to me. 3 days later problem has returned. roof currently stuck open
51000 mi
US $100
Water leaking causing the headliner to stain. Entire panoramic roof assembly and the headliner was replaced. This repair was a dealer debacle that took two months. I involved VW of America because the dealer experience was less than satisfactory. I was given a loaner for the duration of the repair.
3000 mi
The panoramic sunroof kept falsely activating the pinch-protection and wouldn't shut unless the wind deflector was held down. Dealer replaced wind deflector and rectified issue.
foam pieces in door jamb fell off, dealer glued them back on
33700 mi
US $100
Windshield cowl has too big of holes, lets in water oak tree leaves. Backs up the moonroof/pano roof drains... leaks water into the interior.
18300 mi
Sunroof rattled over anything but the smoothest pavement. The dealer cleaned and lubed it and it seems to be 95+% better.
500 mi
rar gate difficult to close. latch replaced at 500 miles
75000 mi
US $1264
The drain tube from panoramic sunroof was never properly connected to the drain over the rear wheel well. As a result, the water would leak behind the interior panel in the back of the car filling the spare tire well with water
passenger door handle lock cover keeps failing off. Dealer has ordered a new plastic cover and will have to paint it once it comes in Third time in for sun roof headliner rattle
Even sent a video to service manager included sound and location time of rattle Repeat issue with passenger door handle lock cover keeps falling off. New one came off within a week. Same sun roof headliner rattle car has been in dealer 3 times at least one day each time.
10000 mi
Drivers site door (Window) screeches when opened very loud
28000 mi
Sunroof rattle squeak. Dealer replaced the composite sunroof frame and so far the noise is gone. Very happy so far.
Received car with damaged A pillar cover. Still waiting for them to install replacement. Vent under windshield missing center cap. damaged item was replaced
6000 mi
Passenger rear window seal misinstalled at manufacturer. Trim was replaced.
73000 mi
US $10
Black paint panel on passenger side behind front door had developed bubbling paint and rust spots (~2" diameter) after about 2 years. Dealer quote for panel replacement was ~$600. I finally decided to sand and repaint the panel.
7000 mi
Passenger door arm rest covering detached.
19600 mi
bubble in the chrome trim under gear shift lever
37000 mi
US $500
water leaking from sunroof drain pipe disengaged.
62000 mi
US $3500
The sunroof jammed open. The roof is out of the tracks and the frame, screen and motor (along with anything else they break while fixing) will need to be replaced. The car is being bought back by VW for the TDI recall instead of having the work completed.
The sunroof has a rattle that occurs with bumps or body flex. It has gotten worse with time. Initially is was only during cold weather, but is persistent in warm weather as well.
36000 mi
They were never able to figure out what the sunroof rattle was and it was still there when I returned the car at the end of the lease.
Drivers side window weather seal was malformed from the factory. Part replaced. Once part was replaced I noticed that the replacement part had tears in the upper seal. Had to RETURN back to dealership to have the same part replaced.
Rust on trim. Supposed to be 12 yr warranty. VW did not fix
71300 mi
Continued problem with sunroof Water leaking from sunroof drains
73860 mi
C $300
Sunroof drains replaced
75420 mi
Replaced sunroof drains, again
12000 mi
Creaking of moonroof over bumps and rattle in moonroof controls.
71000 mi
Creaking of moonroof over bumps and rattle in moonroof controls were never fixed. I gave up trying.
10000 mi
Rattle from pano sunroof and rattle under center console. Sunroof readjusted - fixed. Center console rattle - AC lines were bouncing around - lines re-secured - fixed
Sunroof leaking. New gasket was placed (different design but not a recall, unbelievably)
47300 mi
Rattle/creak coming from the moonroof when going over any sized bump. Dealer said they tightened bolts to fix, exactly the same as before though. To.Be.Continued...
48000 mi
Moonroof rattling over bumps. Car kept by dealer for almost a month; they even called in the traveling service "expert." Still rattling... About to lose it.
56000 mi
Sunroof rattle never fixed. According to VW it didn't exist. :)
Panoramic sunroof creaking and popping when open. Dealer lubricated sunroof, is quiet now.
25420 mi
Dealer replaced entire panoramic sunroof assembly under warranty after failed attempts to silence rattles.
26660 mi
Driver's side wiper blade was striking the A pillar. Dealer adjusted wiper arm, replaced wiper blade, and repaired damaged paint under warranty.
35526 mi
Condensation in right tail light. Dealer replaced tail light assembly under warranty.
Front passenger door was sticking. Dealer lubricated seal.
Clutch makes 'hooting' noise after cold start. Dealer could not replicate. No changes made.
Sunroof rear drain plumbing leaking into cargo area and spare tire well.
33000 mi
Drivers side sun roof drain
40000 mi
Drivers and passenger side sun roof drains replace. Both A pillars replaced along with headliner do to water damage. Carpet was cleaned and disinfected. This was my second trip for the sun roof drains in less than a year.
48000 mi
Framework of Panoramic Sunroof was preventing front section from closing all the way. VW paid for complete replacement parts and labor.
37200 mi
Passenger seat belt buckle recepticle causing rattle.
49600 mi
Rear wagon door was replaced under the rust warranty. Some rust was occurring by the licence plate lights.
70000 mi
US $260
water leaking into passenger footwell and also into the trunk.
Problem was diagnosed and moon roof drains cleared for $260.00. Issue was not resolved!!!! I called VW corporate customer service and they told me it would not be covered fixed!!
3000 mi
Instrument cluster mask had a rattle. Dealer added 'flocking' tape. Rattle occurs less often, but still will occasionally make noise
11000 mi
Sunroof would shudder when closing. Dealer recreated problem and fixed by cleaning and lubricating the sunroof guide rails.
13000 mi
Trim panel on rear of Rear passenger door handle came loose. Dealership re-attached.
Drivers side rear door gasket had become loose. Ordered new gasket. New gasket installed.
11000 mi
Creaks and rattles. Lots of them on a 7 month old car with 11K miles. Not good and am considering selling if i cannot get satisfaction.
42500 mi
US $2225
Leak through sunroof.
33000 mi
The back seat was coming apart already, though never have kids or pets back there. A metal piece which holds upholstery in place came loose and could not be made to snap back. In November replaced fuel pump, earlier had to fix Bluetooth.
27800 mi
US $38
Also noted a water leak in spare tire well and well cover. Mechanic said no leaks found but may have been result of not fully closing rear hatch. Will continue to monitor.
32000 mi
Persistent water leak in spare tire well. Not properly diagnosed on earlier visit. Mechanic found what he thinks caused the leak and rerouted a drain line from the sun roof to the right rear wheel well. So far, so good.
Replaced hatch gasket, failed to fix water leaking into spare tire well. Drains for sunroof were clogged, water leaked into spare tire well
144000 mi
US $325
Rust on leading edge of hood, hood was replaced under warranty
122000 mi
Car also leaked water into wheel well.
68000 mi
US $578
Left front sunroof drain hose needed reattaching
71000 mi
US $240
Right front sunroof drain leaked into A pillar - ala previously reported left front sunroof leak.
84000 mi
Rear panoramic sunroof drain tubes leaking at sunroof outlets and left tube outlet behind wheel well liner clogged with road grime. Headliner trim and D pillar trim removed. Drain tube nipple/tube joints sealed with Flex Seal. Left rear wheel and well liner removed and drain tube snaked to reopen.
Sunroof drain nipples from the panoramic sunroof came unglued from drainage tubes causing a major interior water leak.This well documented problem is part of an ongoing class-action lawsuit. VW paid for 1/2 of the repair cost.
8060 mi
The panoramic sunroof switch malfunctioned. First it was stuck open, then jiggled it 'til it closed and didn't touch it again until I got it to a dealer (not my dealer as I'm on a very long road trip). They were able to reset it, and it now works well.
76260 mi
The housing on the rear right seat belt buckle fell off.
37100 mi
Right rear sunroof drain tube was found to be holed. Tube was replaced as well as complete headliner and d-pillar trim.
32500 mi
Second time sunroof drain in rear developed a leak. Headliner removed, repaired leak, now sunroof rattling badly in cold.
62000 mi
Sunroof drain leak at passenger a-pillar. Dealer found drain hose badly sealed at sunroof drain pan; removed hose, resealed, reassembled.
44000 mi
US $300
Water drain down to clear debris in the water drainage system
84000 mi
US $330
Front sunroof drains leaking. Both drain tubes replaced with OEM tubes.
10000 mi
For a car with only 7 months of driving, and only 10k miles on paved roads, the paint is terrible. Lots of chips and swirl marks. The swirl marks did not come off with Meguiar's swirl remover. VWOA said paint is NOT covered under warranty. I'm VERY sad.
Sunroof was broken. Installed wrong at the factory or the dealer. Car was bought CPO.
45300 mi
US $1800
We discovered that all four drains from the sunroof were detached and defective. The discovery was after warranty ran out, but it had been happening much longer. 5 inches standing water in spare tire well.
27000 mi
Water dripping on my foot periodically after a heavy rain when I used the accelerator. This lasted for about a day. Took car in 4 days later (no rain) and it was caused by a blockage in the drain for panoramic sunroof (12 sq feet!). The drain was snaked.
The manual dimmer on rear-view mirror broke and one of the rear air vents broke. Both were repair under warranty.
35000 mi
The fold down cup holder between the back seats broke. VW replaced it with a newer version which is much better. I think VW is aware that the older design is defective
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently Volkswagen Jetta SportWagen problems occur, check out our car reliability stats.
