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2012 Volkswagen Passat Pros and Cons Member5497 Toyota dealer was unprofessional and fit stereotypical sleazy sales hype, didn't know the product, trashed competition. VW dealer acted likes normal pros all the till they tried to push warranty |
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2007 Volkswagen Passat Pros and Cons A member in Washington, United States |
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2010 Volkswagen Passat Pros and Cons A member in Illinois, United States Maybe I just dislike all Dealership practices. |
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2002 Volkswagen Passat Pros and Cons Member2970 During negotiations the dealer had to be constantly reminded of previous agreed figures. I took it as attempt to wear me down on the price. I overheard another salesman make the proclamations that the car was “worn-out” and was going to auction at the e |
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2002 Volkswagen Passat Pros and Cons Member2432 Very high prices. The list of things they come up with to repair every time I take it in is amazing. I take the car to a good independent mechanic and keep it in good shape. |
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2002 Volkswagen Passat Pros and Cons Member3961 Unpleasant customer service if not new car buyer |
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2004 Volkswagen Passat Pros and Cons Member2185 VW dealers never compromise nor discount. Expect every visit to cost over $500, even under warranty. Labor is twice what I pay elsewhere, parts 2 to 5 times more, actually higher than list. May not fix it right first time. Excessive charges. |
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2007 Volkswagen Passat Pros and Cons AustinTXdriver |
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2006 Volkswagen Passat Pros and Cons Member2581 The dealership staff is very friendly and courteous. However they have not always dealt with a number of technical problems to my entire satisfaction. |
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2008 Volkswagen Passat Pros and Cons Member2507 Some dealers do not provide good post purchase service. |
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2002 Volkswagen Passat Pros and Cons Member1718 The dealerships, and particularly the service shops, are inclined towards high-pressure sales tactics and they can be somewhat unpleasant to deal with when attempting repairs. In addition official dealership service rates are astronomical. |
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2004 Volkswagen Passat Pros and Cons wcpowell12 Sales people forget who you are the minute you walk out the door. Service, however, saves the day at my dealership. They are stellar. |
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2006 Volkswagen Passat Pros and Cons A member in California, United States |
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2007 Volkswagen Passat Pros and Cons Member756 Their repair departments are dreadful |
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2003 Volkswagen Passat Pros and Cons A member in Texas, United States The VW dealership gives me a new loaner car when I bring in my vehicle for maintenance or repairs. |
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2008 Volkswagen Passat Pros and Cons A member in Illinois, United States Pricing is outrageous. Service departments have a take it or leave it attitude. |
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2004 Volkswagen Passat Pros and Cons Member266 Replacement parts and routine maintenance items like motor oil are extraordinarily expensive. I try to avoid the dealership for routine maintenance. Others I know with Volkswagens report similar dissatisfaction with the dealership. |
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2002 Volkswagen Passat Pros and Cons Member1482 |
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2007 Volkswagen Passat Pros and Cons Member416 Sleazy and untruthful sales reps, no loaners and take-it-or leave-it attitude from the service dept. |
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2004 Volkswagen Passat Pros and Cons A member in Florida, United States BMWs favored. Too many unfair exclusions from warranty repairs. |
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2005 Volkswagen Passat Pros and Cons Member1771 0 |
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2005 Volkswagen Passat Pros and Cons Member875 You would think they would have a bit of class, but the dealer I had to deal with used every dirty trick in the book to squeeze more money out of me from over charging list by $2000 to constant math errors, and I was paying cash. I will not... |
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2003 Volkswagen Passat Pros and Cons Member1844 They were inept at diagnosing and repairing problems. The first dealership that I used was also very rude and disrespectful. Both dealerships were very expensive as well. |