Vehicle Reliability Survey Results: "Times in the Shop"

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These are the results from TrueDelta's Vehicle Reliability Survey (VRS) for the year ending March 31, 2008. The survey itself can only be accessed through links in an email sent to panel members.

Members: log in here to see results for 123 additional models on which fewer than 25 owners responded (for a total of 242). These are marked "join to view" in the table.

Not a member yet? Read about TrueDelta's research and how to participate by clicking here.

Reported repairs: Click on the model for vehicle repair histories.

Comments: Some results have comments. To view these, hover the cursor over a result.

At this early stage, many sample sizes are small. So only one stat is provided, Times in the Shop, the average number of successful repair trips per year per 100 vehicles (yellow column in the table).

However, results are updated every three months, and each time both the sample sizes and the number of models grows (list of models in the pipeline). When the sample sizes permit it, TrueDelta will report additional stats.

Important: TrueDelta grants limited rights to republish the following results. The results for a maximum of three models can be included in an article or thread without our written permission.

Vehicle Reliability Survey (VRS) Results: year ending March 31, 2008
Successful Repair Trips per Year (per 100 vehicles)Data Characteristics
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2008Acura MDX*

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17553.24400
2007Acura MDX

54

Fewest         Most An increase over earlier updates, and no longer better than average.

694867.010100
2004Acura MDX*

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15966.461000
2001Acura MDX*

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231054.695400
2007Acura RDX*

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15775.18500
2007Acura TL*

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201286.47500
2006Acura TL*

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191668.720200
2005Acura TL

11

Fewest         Most

252218.827500
2004Acura TL

19

Fewest         Most

251857.445100
2006Acura TSX*

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171468.617300
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2004Acura TSX*

join to view

15664.449100
2007Audi A3

66

Fewest         Most

251827.310400
2006Audi A3

54

Fewest         Most

322006.324100
2002Audi A4

108

Fewest         Most

392556.569700
2007Audi A4 / S4*

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191417.410800
2006Audi A4 / S4

40

Fewest         Most

432706.327100
2004Audi A4 / S4*

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15573.838900
2003Audi A4 / S4*

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14614.462300
2000Audi A4 / S4*

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15795.390500
2002Audi A6 / S6 / RS6*

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151026.863500
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2001Audi A6 / S6 / RS6*

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20984.979200
2007Audi Q7

90

Fewest         Most A bit higher than last time, and about equal to the Mercedes GL.

342146.311800
2008BMW 3-Series*

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17543.23800
2007BMW 3-Series

52

Fewest         Most About 2/3 of responses are for the turbocharged 335i. Almost identical to last time, may have leveled out. Despite talk on the forums, very few engine problems have been reported.

604878.18200
2005BMW 3-Series / M3*

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16674.233000
2004BMW 3-Series / M3

84

Fewest         Most

281585.638900
2003BMW 3-Series / M3*

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181216.752400
2002BMW 3-Series / M3*

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19975.167700
2001BMW 3-Series / M3

129

Fewest         Most Actual repair rate probably higher judging from results for the 2000 and 2002-2004.

331955.972000
2000BMW 3-Series / M3*

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15815.4123200
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2006BMW 3-Series sedan

66

Fewest         Most A little better than last time, seems to be holding around the average.

463277.124100
2008BMW 5-Series*

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241225.15800
2008Cadillac CTS / CTS-V

164

Fewest         Most Much higher than last time, and very high for a 2008. Mostly noise, vibration, and trim issues, though a few scattered electrical issues. Some vibration issues have not been repairable, and so are not included in the current analysis.

521763.44000
2005Cadillac CTS / CTS-V*

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211155.526700
2004Cadillac CTS / CTS-V*

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171176.947600
2003Cadillac CTS / CTS-V*

join to view

171146.749800
2007Cadillac / Chevrolet / GMC Escalade / Avalanche / Tahoe / Suburban / Yukon

62

Fewest         Most

271746.418100
2004Cadillac / Chevrolet / GMC Escalade / Avalanche / Tahoe / Suburban / Yukon*

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13765.853000
2003Cadillac / Chevrolet / GMC Escalade / Avalanche / Tahoe / Suburban / Yukon*

join to view

18543.064300
2006Chevrolet Cobalt

41

Fewest         Most

292328.028500
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2005Chevrolet Equinox*

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15513.432400
2007Chevrolet HHR*

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17472.813400
2006Chevrolet HHR

75

Fewest         Most

373048.231000
2007Chevrolet / GMC Silverado / Sierra*

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21874.112200
2004Chevrolet / GMC Silverado / Sierra*

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13644.956500
2007Chevrolet / Pontiac Cobalt / G5

36

Fewest         Most

251345.49800
2007Chrysler Pacifica*

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15463.113300
2005Chrysler Pacifica*

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16976.139800
2007Chrysler / Dodge 300 / Charger / Magnum*

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181176.57900
2006Chrysler / Dodge 300 / Charger / Magnum

83

Fewest         Most

766819.018500
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2005Chrysler / Dodge 300 / Magnum

102

Fewest         Most

392957.640300
2008Chrysler / Dodge Town & Country / Caravan*

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20532.63200
2006Chrysler / Dodge Town & Country / Caravan

54

Fewest         Most

261776.821600
2005Chrysler / Dodge Town & Country / Caravan

66

Fewest         Most

392727.036700
2003Chrysler / Dodge Town & Country / Caravan*

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201005.073000
2002Chrysler / Dodge Town & Country / Caravan*

join to view

171015.980000
2001Chrysler / Dodge Town & Country / Caravan*

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161127.085000
2000Chrysler / Dodge Town & Country / Caravan*

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13917.0105500
2007Dodge Caliber

40

Fewest         Most

504178.317800
2006Ford Explorer*

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13604.624400
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2004Ford F-150 / F-250 (not HD)*

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17653.841600
2005Ford Focus*

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211266.033400
2007Ford Mustang

8

Fewest         Most Very low repair rate, and consistent with other model years. But note that many of these cars aren't daily drivers.

251596.45700
2006Ford Mustang

8

Fewest         Most Very low repair rate, and consistent with other model years. But note that many of these cars aren't daily drivers.

261525.815100
2005Ford Mustang*

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16845.322800
2008Ford / Lincoln Edge / MKX*

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17462.74900
2007Ford / Lincoln Edge / MKX AWD

105

Fewest         Most Have split the FWD and AWD results this time because of many reports of leaking AWD power transfer units. This yields a high repair rate for the AWD Edge and MKX.

342397.07200
2007Ford / Lincoln Edge / MKX FWD

40

Fewest         Most Have split the FWD and AWD results this time because of many reports of leaking AWD power transfer units. This yields a high repair rate for the AWD Edge and MKX.

301806.07600
2007Ford / Mercury Five Hundred / Freestyle / Montego

19

Fewest         Most Sufficient sample size this time, and the repair rate appears about equal with the 2006, and much lower than the 2005.

281886.712400
2006Ford / Mercury Five Hundred / Freestyle / Montego

27

Fewest         Most The 2006s continue to have a much lower repair rate than the 2005s.

383128.224800
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2005Ford / Mercury Five Hundred / Freestyle / Montego

72

Fewest         Most

625208.433300
2007Ford / Mercury / Lincoln Fusion / Milan / MKZ

35

Fewest         Most

402716.811400
2006Ford / Mercury / Lincoln Fusion / Milan / Zephyr

34

Fewest         Most

3838410.120800
2008Ford / Mercury / Mazda Escape / Mariner / Tribute*

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23924.07900
2006Ford / Mercury / Mazda Escape / Mariner / Tribute*

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15513.422300
2007GMC / Saturn Acadia / Outlook

86

Fewest         Most The 2007 Lambdas continue to suffer from a number of issues. Especially common: the A/C thermal expansion valve, broken dash top storage compartment lid, broken lumbar adjusters, rocking driver's seat. More serious: a few owners have reported unfixable wa

1148657.69600
2008GMC / Saturn / Buick Acadia / Outlook / Enclave

44

Fewest         Most Though they're just a few months younger--the Enclave was an early 2008--the 2008 Lambdas continue to experience about half the repair rate of the 2007s. With GM, it still pays to buy a design AFTER the first model year.

1777614.34900
2008Honda Accord

9

Fewest         Most Very few repairs reported. However, a couple owners of the V6 have reported a noise or vibration from the variable cylinder management system that cannot yet be repaired.

742593.53400
2007Honda Accord

24

Fewest         Most

473006.410600
2006Honda Accord

26

Fewest         Most

493767.727500
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2005Honda Accord

11

Fewest         Most

292197.636000
2004Honda Accord

35

Fewest         Most

422766.647500
2003Honda Accord

56

Fewest         Most

332166.564300
2002Honda Accord*

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241405.869700
2001Honda Accord*

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15865.788400
2000Honda Accord*

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17814.8119000
1999Honda Accord*

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11746.790500
1998Honda Accord*

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16734.6139300
1997Honda Accord*

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13836.4114000
2007Honda Civic

50

Fewest         Most

473146.710300
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2006Honda Civic

34

Fewest         Most

433548.225500
2003Honda Civic*

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19975.170000
2002Honda Civic*

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161147.180700
2001Honda Civic*

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171156.896100
2007Honda CR-V

34

Fewest         Most

504278.59400
2002Honda CR-V*

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15996.664700
2007Honda Fit

20

Fewest         Most

574818.415000
2007Honda Odyssey

43

Fewest         Most

513647.110100
2006Honda Odyssey

54

Fewest         Most

443327.521800
2005Honda Odyssey

43

Fewest         Most

402817.033000
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2004Honda Odyssey*

join to view

201648.245400
2003Honda Odyssey

44

Fewest         Most

272439.066400
2002Honda Odyssey

47

Fewest         Most

312287.479600
2001Honda Odyssey*

join to view

12826.879500
2000Honda Odyssey*

join to view

181186.6112300
2007Honda Pilot

30

Fewest         Most

251616.48100
2006Honda Pilot*

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161127.020300
2005Honda Pilot*

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15513.445800
2004Honda Pilot*

join to view

19472.550600
2003Honda Pilot*

join to view

15956.381000
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2007Honda Ridgeline

67

Fewest         Most Much higher than the repair rate for the 2006. Either problems tend to occur early on or the actual repair rate is between the two results.

251435.711700
2006Honda Ridgeline

25

Fewest         Most

321936.032600
2006Hummer H3*

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211627.726300
2007Hyundai Santa Fe

95

Fewest         Most The 2007 Santa Fe continues to have a much higher repair rate than other Hyundais in the study. Common problem areas include loose bolts in the front suspension, airbag sensors, leaking A/C valves, loose trim, and rattles.

604297.29600
2007Hyundai Sonata

19

Fewest         Most

311926.215000
2006Hyundai Sonata

30

Fewest         Most

433247.525200
2007Hyundai / Kia Tucson / Sportage*

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12917.69500
2006Hyundai / Kia Tucson / Sportage

19

Fewest         Most

2525610.222300
2005Hyundai / Kia Tucson / Sportage

24

Fewest         Most

322497.833200
2006Infiniti G35

65

Fewest         Most

282207.918000
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2005Infiniti G35

73

Fewest         Most

281645.930700
2004Infiniti G35

45

Fewest         Most

312116.839300
2003Infiniti G35

81

Fewest         Most Common problem areas include power window regulators, power lock actuators, audio controls.

362376.666800
2008Infiniti G35 / G37

33

Fewest         Most Much lower repair rate than the 2007. Looks like Nissan wasn't quick to find and fix problem areas.

622203.53400
2007Infiniti G35 coupe*

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12857.14400
2007Infiniti G35 sedan

96

Fewest         Most First year of the revised design...

503016.08300
2006Infiniti M-Series

56

Fewest         Most

291936.727800
2007Jeep Grand Cherokee*

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15775.18600
2005Jeep Liberty*

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14715.135700
2008Jeep Patriot / Compass*

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16523.34100
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2007Jeep Patriot / Compass

51

Fewest         Most

251656.610300
2008Jeep Wrangler*

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18532.94500
2007Jeep Wrangler

36

Fewest         Most Many Wranglers are subjected to severe off-road use, which could increase the repair rate. The reported repairs were not related to off-road use. And, for a first-year Chrysler, there have been few of them.

292016.911400
2007Kia Optima*

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141379.810800
2007Kia Rondo

32

Fewest         Most

271114.17200
2006Kia Sedona

45

Fewest         Most

251877.516000
2007Kia / Hyundai Sedona / Entourage

45

Fewest         Most One again nearly identical to the result for the 2006, suggesting that both are accurate.

261616.210300
2005Land Rover LR3*

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16543.437800
2007Lexus ES*

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151077.110600
2007Mazda CX-7

56

Fewest         Most Half the repair rate of six months ago. Mazda appears to have finally put the CX-7's initial issues behind it.

402566.411300
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2008Mazda CX-9*

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21633.03500
2007Mazda CX-9

59

Fewest         Most

362446.88300
2006Mazda Mazda3

46

Fewest         Most

483928.223700
2005Mazda Mazda3

26

Fewest         Most

292328.037700
2004Mazda Mazda3*

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211778.449000
2008Mazda Mazda3 / MS3

9

Fewest         Most

351333.85200
2007Mazda Mazda3 / MS3

14

Fewest         Most

574237.49400
2007Mazda Mazda5*

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161177.310500
2006Mazda Mazda5

45

Fewest         Most Repair rate much lower than early on. Early issues appear to have been sorted out.

332146.523300
2005Mazda Mazda6*

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161318.227300
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2004Mazda Mazda6*

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18804.454100
2006Mazda Mazda6 / MS6

68

Fewest         Most About half of responses were for the MazdaSpeed6, which likely has a higher repair rate than the regular Mazda6. Sample sizes are too small to provide separate results for each.

301936.418200
2003Mazda Protege

49

Fewest         Most

302468.256900
2002Mazda Protege

40

Fewest         Most Now includes 2002.5s, which used to be included with the 2003s. Similar repair rate for both years.

271806.780100
2004Mazda RX-8*

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191015.336800
2008Mercedes-Benz C-Class

42

Fewest         Most No repairs were reported the fourth quarter of 2007, so all of these occurred in the first quarter of 2008. The repair rate might now level off, or it might continue to worsen.

371153.13000
2008Mercedes-Benz GL-Class*

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15604.04500
2007Mercedes-Benz GL-Class*

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231235.313400
2008Mitsubishi Lancer*

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17452.66400
2007Mitsubishi Outlander*

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20663.37300
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2008Nissan Altima

24

Fewest         Most The 2008 Altima continues to have about half the repair rate of the 2007.

421473.54900
2007Nissan Altima

62

Fewest         Most

745457.48100
2005Nissan Altima

56

Fewest         Most

271284.747900
2002Nissan Altima*

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15835.587600
2008Nissan Rogue

19

Fewest         Most More reliable than other first-year Nissan designs. Nissan's cleanest recent launch.

611903.14100
2008Nissan Versa

43

Fewest         Most

451413.13500
2007Nissan Versa

53

Fewest         Most Large sample size. After starting high, the repair rate has leveled off near the average. Common problems include TPMS, fuel door release, detached trim. The 2008 might be a little more reliable.

1339827.410200
2001Nissan / Infiniti Maxima / I-Series*

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19914.893200
1998Nissan / Infiniti Maxima / I-Series*

join to view

15694.6149300
2007Pontiac G6*

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131118.58500
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2006Pontiac G6*

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211356.428500
2006Pontiac / Toyota Vibe / Matrix*

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211768.417900
2005Pontiac / Toyota Vibe / Matrix*

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16905.630500
2004Pontiac / Toyota Vibe / Matrix*

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20773.950700
2003Pontiac / Toyota Vibe / Matrix*

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191075.662200
2007Saab 9-3

63

Fewest         Most Falls between earlier results for this year. Better than earlier model years of the 9-3.

301926.410300
2006Saab 9-3

82

Fewest         Most

362938.118300
2004Saab 9-3*

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201206.039600
2003Saab 9-3*

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201236.256400
2008Saturn AURA*

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19593.14300
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2007Saturn AURA

98

Fewest         Most The repair rate for the Aura continues to edge up. Though the sample size for the 2008 is small, it appears to be much more reliable.

1138487.510600
2006Saturn ION*

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18683.824300
2008Saturn VUE

104

Fewest         Most Another rough launch for GM. A wide array of electrical issues, including various sensors.

481613.44700
2007Saturn VUE

84

Fewest         Most

251726.911200
2006Saturn VUE

117

Fewest         Most

251847.424700
2004Saturn VUE

38

Fewest         Most Problem rate is about one-third that reported for the 2006, and half that for the 2007, suggesting that this result is not accurate.

271264.751000
2006Scion tC*

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19914.823400
2008Scion xB

40

Fewest         Most Less than half the repair rate reported three months ago. Problems with exterior trim were apparently confined to some early cars.

311203.96200
2006Scion xB*

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20995.017400
2008Smart ForTwo*

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33581.81100
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2002Subaru Impreza / WRX / Outback Sport*

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11605.580600
2008Subaru Legacy / Outback*

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25461.84600
2007Subaru Legacy / Outback*

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171448.516100
2006Subaru Legacy / Outback

21

Fewest         Most

322317.224800
2005Subaru Legacy / Outback

75

Fewest         Most Repair rate significantly higher than a year ago. Wheel bearing and headlight failures most common.

483868.033100
2006Subaru / Saab Impreza / WRX / 9-2X*

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171307.618100
2005Subaru / Saab Impreza / WRX / 9-2X*

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191226.443700
2006Suzuki Grand Vitara

38

Fewest         Most

282238.019000
2008Suzuki SX4

21

Fewest         Most

291164.03900
2007Suzuki SX4

55

Fewest         Most

503276.510000
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2005Toyota Camry*

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16613.832400
2002Toyota Camry*

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161257.884800
2007Toyota Camry 4

30

Fewest         Most Problem rate coming down for the V6, though still double that for other Camrys. Toyota appears to have solved problems with the powertrain, specifically the transmission.

433177.413900
2007Toyota Camry Hybrid

25

Fewest         Most Problem rate coming down for the V6, though still double that for other Camrys. Toyota appears to have solved problems with the powertrain, specifically the transmission.

251927.717000
2007Toyota Camry V6*

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241466.116200
2005Toyota Corolla*

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171327.847200
2007Toyota FJ Cruiser

36

Fewest         Most Many FJs are off-roaded, but only one repair was related to such use. On FJ forums there's discussion of cracked inner fenders. This problem hasn't shown up in our survey partly because Toyota refuses to warranty the issue for at least some owners.

654687.214500
2008Toyota Prius

0

Fewest         Most

471683.63700
2007Toyota Prius

16

Fewest         Most

635198.211900
2006Toyota Prius

7

Fewest         Most

625398.721600
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2005Toyota Prius

10

Fewest         Most

463457.540700
2004Toyota Prius*

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211024.964500
2008Toyota RAV4*

join to view

17613.63900
2007Toyota RAV4

26

Fewest         Most

342738.09100
2006Toyota RAV4

41

Fewest         Most

4444010.018800
2007Toyota Sienna

40

Fewest         Most

251516.07000
2006Toyota Sienna

14

Fewest         Most Decent sample size, but repair rates for other years suggest that the actual repair rate for the 2006 is higher than this low figure, perhaps around 40 per 100 vehicles.

383378.922100
2005Toyota Sienna*

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231556.734900
2004Toyota Sienna

35

Fewest         Most Decent sample size, but repair rates for other years suggest that the actual repair rate for the 2004 is higher than this low figure, perhaps around 50 or even 60 per 100 vehicles.

352717.756600
2007Toyota Tundra

92

Fewest         Most Much higher repair rate than last time, and quite high for a Toyota.

301183.99600
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2007Toyota Yaris

7

Fewest         Most

493316.815800
2006Volkswagen Jetta

57

Fewest         Most Includes 2005.5 Jetta.

595689.627500
2003Volkswagen Jetta / Golf / GTI*

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171176.961000
2002Volkswagen Jetta / Golf / GTI*

join to view

10828.274100
2001Volkswagen Jetta / Golf / GTI*

join to view

181367.686300
2000Volkswagen Jetta / Golf / GTI*

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191487.888600
2003Volkswagen Jetta / Golf diesel*

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11635.7126500
2002Volkswagen Jetta / Golf diesel*

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12675.696700
2000Volkswagen Jetta / Golf diesel*

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10676.7171900
2008Volkswagen Jetta / Rabbit / GTI*

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23502.22900
YearMakeModel

Trips/Year
per 100

VehiclesMonthsMon/VehOdometer
2007Volkswagen Jetta / Rabbit / GTI

51

Fewest         Most Includes the 2006.5 Rabbit and GTI.

574447.814800
2007Volkswagen Passat

64

Fewest         Most

423408.112700
2006Volkswagen Passat

74

Fewest         Most

413739.123100
2004Volkswagen Passat*

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16875.447600
2003Volkswagen Passat*

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201587.975700
2002Volkswagen Passat

95

Fewest         Most Actually repair rate possibly higher, based on results for 2000 and 2003.

292037.069300