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Think Pieces

  • Why yet another vehicle pricing site?
  • Seven Serious Problems with Consumer Reports
  • Those nasty option packages
  • A car should be an experience: defining greatness
  • Unexplained anomalies within Consumer Reports
  • Ear infections and loose gas caps
  • Who benefits from the research? Problems with J.D. Power's approach
  • Leaky wheels?
  • Comparison tests and "best pick" lists: What are they good for?
  • Change, but not for the better: Consumer Reports' new ratings
  • The Pricing Game
  • Production defects + Design defects = IQS defect
  • A truly SERIOUS problem: I fill out my first Consumer Reports survey
  • Why a Car Guy CEO Isn't the Answer for Ford
  • Real Used Car Prices
  • The Logic of Out-of-Warranty Assistance
  • A year of learning: TrueDelta's revised survey
  • Why does TrueDelta send so much email?
  • How TrueDelta Will Pay the Bills
  • Two surveys: Reliability and Repair History
  • Noob at the Auto Show
  • Day Two at the Auto Show
  • Day Three at the Auto Show
  • Automobile Dealer Sales Experience Survey Survey: Results