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Ford C-MAX Recalls

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Recall Date Problem Area Recall Text
10/30/13 Ford motor company (ford) is recalling certain model year 2012-2013 focus electric vehicles and 2013 c-max vehicles equipped with the intelligent access push button start system. in the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. thus, these vehicles fail to conform to federal motor vehicle safety standard (fmvss) no. 114, "theft protection and rollaway prevention."

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Ford will notify owners, and dealers will update the software for the door chime, free of charge. the recall began on october 30, 2013. owners may contact the ford customer relationship center at 1-866-436-7332. ford's recall number is 13c07.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
07/27/15 Engine Ford motor company (ford) is recalling certain model year 2015 ford escape vehicles manufactured april 1, 2014, to june 12, 2015, ford focus vehicles manufactured june 17, 2014, to june 12, 2015, and ford c-max vehicles manufactured april 22, 2014, to june 12, 2015. in the affected vehicles, the engine may continue to run after the key or the start/stop engine button is turned to off. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection and rollaway prevention."

If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.

Ford will notify owners, and dealers will update the body control module software, free of charge. the recall began on july 27, 2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 15c06.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
11/11/14 Suspension and Steering Ford motor company (ford) is recalling certain model year 2014 focus and c-max vehicles manufactured august 8, 2014, to august 15, 2014. the affected vehicles may have steering gears that were incorrectly assembled.

The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

Ford will notify owners, and dealers will replace the steering gears, free of charge. the recall began on november 11, 2014. owners may contact ford customer service at 1-800-392-3673. ford's number for this recall is 14s18.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
05/26/15 Electrical and Air Conditioning Ford motor company (ford) is recalling certain model year 2013-2014 ford c-max vehicles manufactured january 19, 2012, to november 21, 2013; ford fusion vehicles manufactured february 3, 2012, to august 24, 2013; ford escape vehicles manufactured october 5, 2011, to november 1, 2013; and lincoln mkz vehicles manufactured april 25, 2012, to september 30, 2013. the coating on portions of the restraint control module (rcm) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Ford will notify owners, and dealers will replace the rcm, free of charge. parts are not currently available. the recall began on may 26,2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 14s21.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
05/30/14 Electrical and Air Conditioning Ford motor company (ford) is recalling certain model year 2013-2014 c-max, and escape vehicles. in the affected vehicles, the restraint control module (rcm) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Ford will notify owners, and dealers will reprogram the rcm, free of charge. the recall began on may 30, 2014. owners may contact ford customer service at 1-800-392-3673. ford's number for this recall is 14s04.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
10/30/13 Electrical and Air Conditioning Ford motor company (ford) is recalling certain model year 2012-2013 focus electric vehicles and 2013 c-max vehicles equipped with the intelligent access push button start system. in the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. thus, these vehicles fail to conform to federal motor vehicle safety standard (fmvss) no. 114, "theft protection and rollaway prevention."

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Ford will notify owners, and dealers will update the software for the door chime, free of charge. the recall began on october 30, 2013. owners may contact the ford customer relationship center at 1-866-436-7332. ford's recall number is 13c07.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
03/08/17 Other Ford motor company (ford) is recalling certain 2016 focus and c-max vehicles. the floor pan may have improperly welded left-hand apron joints.

Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.

Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. the recall began march 8, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17s03.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
01/27/17 Other Ford motor company (ford) is recalling certain model year 2012-2015 ford focus, 2013-2015 ford escape and ford c-max, 2015 lincoln mkc and ford mustang, and 2014-2016 ford transit connect vehicles. a component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. the recall began on january 27, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 16s30.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
05/26/15 Other Ford motor company (ford) is recalling certain model year 2013-2014 ford c-max vehicles manufactured january 19, 2012, to november 21, 2013; ford fusion vehicles manufactured february 3, 2012, to august 24, 2013; ford escape vehicles manufactured october 5, 2011, to november 1, 2013; and lincoln mkz vehicles manufactured april 25, 2012, to september 30, 2013. the coating on portions of the restraint control module (rcm) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Ford will notify owners, and dealers will replace the rcm, free of charge. parts are not currently available. the recall began on may 26,2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 14s21.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
05/30/14 Other Ford motor company (ford) is recalling certain model year 2013-2014 ford fusion and lincoln mkz vehicles manufactured august 15, 2012, through september 10, 2013, 2013-2014 ford escape vehicles manufactured june 5, 2012, through august 12, 2013, and 2013-2014 ford c-max vehicles manufactured from july 23, 2012, through may 28, 2013. the driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. the affected seat backs may have insufficient strength to meet the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems."

The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Ford will notify owners, and dealers will replace the seatback, free of charge. the recall began on may 30, 2014. owners may contact ford at 1-800-392-3673. ford's number for this recall is 14c03.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
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08/05/13 Other Ford motor company is recalling certain model year 2013 c-max hybrid vehicles, without panoramic roofs, that were manufactured january 19, 2012, through june 25, 2013. during vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. thus, these vehicles fail to conform to federal motor vehicle safety standard no. 201, "occupant protection in interior impact."

In the event of a crash, an occupant could be at an increased risk of an injury.

Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. the recall began on august 5, 2013. owners may contact the ford customer relationship center at 1-866-436-7332. ford's recall number is 13c02.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
03/27/13 Other Ford is recalling certain model year 2013 focus and c-max vehicles built from november 16, 2012, through november 21, 2012; and model year 2013 escape vehicles manufactured from november 14, 2012, through november 21, 2012. the left rear door child lock was built incorrectly. as a result, the child lock may not engage when the operator uses normal force to activate the child lock.

The operator may incorrectly believe the child lock is engaged. however, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.

Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. the recall began on march 27, 2013. owners may contact ford motor company customer relationship center at 1-866-436-7332.

Ford's recall campaign number is 13s02.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

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Ford C-MAX Recalls

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.