Ford Focus in Texas, United States Oct 2012 - Nov 2012
Nov 2012 27000 mi	Ford could never fix my car..I finally sold it at a lost. When an bought an 2013 KIA.

Ford Focus in Mississippi, United States Jan 2015 - Jan 2015
Jan 2015 74000 mi US $4000	Bumper fell off

Ford Focus in British Columbia, Canada Feb 2013 - Mar 2013
Mar 2013 9920 mi	power window motor shot. ordered new motor. to be installed march 15/13 sync would drop calls. sync kept indexing ipod.

Ford Focus in Israel Jan 2012 - Dec 2017
Sep 2012 5580 mi	The known problem of stuttering in low gears. They drove the car and explained it is an inherent quality of the dry double clutch and it is not a problem by itself.Their answer was expected but at least now my complain is registered
Feb 2013 8460 mi $150	This was the yearly maintenance. The gear stuttered more. They did something to the car computer. Now much better but still..
Mar 2013 8680 mi	The stuttering at low speeds increased and got more noisy. This time they changed the clutch to a new improved one and now works fine again.
Oct 2013 13640 mi	car suddenly started stuttering and behaving erratically, dealer supposedly updated the computer and now drives ok!!
Jan 2015 9920 mi $2	They changed one of the 3 parts supporting the weigh of the motor. It was giving a slight tremor on the steering wheel Cruise control stopped functioning for 24 hours then came back. The garage did not find anything wrong but changed the computer unit of this system(located in the steering wheel).
Nov 2015 31000 mi	The recurrent problem with Focus : the clutch was stuttering at low speeds.They did an update of the car computer software and now its much better
May 2016 34960 mi	A transmission malfunction message appeared and the car had severe problems changing gears. The drive computer malfunctioned and was replaced by a new one.
Aug 2017 50840 mi	The chronic problem of transmission in this model. This time dealer was convinced a made full repair at his cost (warranty covered)
Dec 2017 53320 mi	Routine maintenance plus changed one of three engine supporters of the engine ("engine mounts'?)

Ford Focus in North Carolina, United States Apr 2015 - Jun 2015
May 2015 81300 mi US $100	I was driving down the road and all of the sudden the car would not move. I had to have it towed. The repair shop said it was the TCM. I had to have it replaced and a new one re-calibrated.

Ford Focus in Alabama, United States Jul 2014 - Jul 2015
Jul 2015 88000 mi	rear wheels constantly out of alignment, 5 sets of tires in 80K miles. We have paid to align car 5 times, WORST car

Ford Focus in Florida, United States Apr 2015 - Jun 2015
May 2015 28300 mi	tranny repair,calibrate computer,bearing,strut,wiper repair & loose-- a piece of coprolite ( petrified human dung ) never buy another one !!!!!!!!!!!!!!!

Ford Focus in Saskatchewan, Canada Dec 2012 - Aug 2013
Jan 2013	Transmission slipping in and out of neutral. Feels like surging and can't get any amount of speed up. I was told the trans guy is booked for one month. It's one week now at the dealer and no action.
Mar 2013 31000 mi	This is third trip in 3 months for same problem. Dealer has no clue what to do since no engine light or code. Loss of power, surging and transmission slips into neutral if pressed. Always on start up. Shut off car and goes away the next time.
May 2013 33480 mi	Shudder in lower gears 1-2 & 2-3. A new trans. Control update for this problem released in April 13 The update done today. So far problem is gone Improved shifting

Ford Focus in Ohio, United States May 2014 - May 2014
May 2014 1000 mi	DCT transmission failure. Leaky seals Transmission slipping, noise , vibration. Clutch Assy. replaced.

Ford Focus in Texas, United States Feb 2012 - Jun 2013
May 2012 3000 mi	Headliner coming loose. Took it in first time for them to diagnose (1 day). Took back after part ordered came in and it was fixed (2 days). TSB work performed for wiper motor.
Sep 2012 8000 mi	Factory recall on transmission/shifting performed because car showed some sluggishness when shifting. Intermittent bluetooth/SYNC microphone issue since headliner was fixed earlier.
Mar 2013 16000 mi	Sluggish and "jumping" when in reverse sometimes.
Jun 2013 16000 mi	Still hesitated when going into reverse.

Ford Focus in Quebec, Canada Jul 2016 - Aug 2020
Aug 2016 50760 mi	Had the TSM module changed because the car would not shift into reverse gear. Recall.
Nov 2016 61140 mi	Went to replace the clutch for the second time, all cost covered under warranty.
Feb 2017 64480 mi C $400	Had to replace the lower ball joint
Aug 2018 88040 mi	Diagnosed with bad AC valve.

Ford Focus in California, United States Jun 2015 - Nov 2015
Jul 2015 36500 mi US $3000	Transmission failed

Ford Focus in Missouri, United States Aug 2017 - Aug 2017
Aug 2017 63000 mi US $300	Short causing driver ajar light to be on all the time

Ford Focus in Texas, United States Jun 2012 - Aug 2021
Mar 2014 21000 mi	Engine light came one; TSB 13-12-4, replaced canister purge valve and charcoal canister. Repair attempt failed after 20 days. Engine light turned on; small evaporator leak; replaced capless tube, reset KAM and ROAD test to verify repairs. Car in dealer shop for nine days. Repairs did not work, returned to dealer 13 days later.
Aug 2014 24400 mi	Engine light turned on; replace fuel tank pressure sensor; refer problem to Ford tech hot line. repairs did not solve problem.
Oct 2014 27000 mi	Engine light turned on; unknown repairs did not resolve problem.
Oct 2015 35300 mi	Recall notice for software. Vehicle message system indicated transmission failure

Ford Focus in North Carolina, United States Jan 2017 - Feb 2022

Oct 2017 59600 mi

Replace front input shaft bearing due to loud whining noise that varied with speed and tranmission gear Car displayed that it had a tranmission problem and would not exceed 25 mph. Replaced transmission control module. Normally would not be under warranty since powertrain warranty has expired, but an extended warranty was applied by Ford Motor Company due to the number of issues that customers were having with the car.

Ford Focus in New York, United States Aug 2015 - Jun 2022
Dec 2017 20000 mi US $324	Driver's window motor replaced. It had died. The car bucked, hesitated, and stuttered when starting from a stop in traffic (zero to 10 mph). The free fix they did magically restored the car to a perfect dream, with smooth starts since then (April 2018 at present).
Dec 2021 39000 mi US $150	Right-front wheel bearing was "singing" at speeds from 40 to 60 mph. Wheel bearing was replaced.

Ford Focus in Victoria, Australia Jul 2012 - Dec 2016
Feb 2015 25420 mi	Cruise control SET PLUS switch failed.
Jun 2015 27900 mi	Clutch and seals replaced under warranty.
May 2016 35960 mi	Some vibration noticed through steering wheel particularly when motor is cold. Intermittent pulsing noise at idle. Was in for 60k service at same time. Said they couldn't find source so I will try again in a few weeks.
Jun 2016 37200 mi A $1	Vibration at steering wheel fixed with replacement of engine mount.  Intermittent pulsing idle diagnosed as PCV valve - not yet fixed.
Dec 2016 40300 mi	PCV valve never fixed.

Ford Focus in California, United States Feb 2014 - Feb 2015
Nov 2014 45000 mi	Dealer couldn't figure problem. Reset computer and said to drive until new error code was generated.
Jan 2015 46000 mi	Problem finally ascertained-transmission seal leaking in to clutch per TSB 14-0197 and Customer satisfaction program 14m01-vibration caused by clutch design flaw.NO PARTS IN STOCK. Told no parts for 6 MONTHS!!!.

Ford Focus in Ohio, United States Feb 2012 - Feb 2012
Feb 2012 5300 mi	Car has been in the shop 4times dealer cannot locate/identify problem

Ford Focus in Georgia, United States Feb 2012 - Dec 2014
Sep 2012 6000 mi	Transmission System Software Update
Dec 2012 8000 mi	Car was shuddering during acceleration at around 20 mph. Clutch assembly replaced. Sync with My Touch bluetooth repeatedly looses connection with phone. System randomly resets with maintenance dialogue.
Apr 2014 19300 mi	Interior rear window shelf vent covers were tattered. Entire Rear Shelf cover was replaced. Transmission Stutters during acceleration. Transmission software reset. Problem recurred shortly thereafter.
Dec 2014 25000 mi	Replace clutch assembly for damage from leaking seals causing transmission to stutter during acceleration. Wheel disconnected from car @ CV Joint and axel rod.

Ford Focus in Florida, United States Jul 2012 - Mar 2014
Jul 2012 13000 mi	Looking into rear window from outside could see liner behind rear seat disintegrated. Dealer ordered replacement and installed. Took a few weeks to arrive.
Mar 2014 30000 mi	Steering column cover disintegrating Hood Ford OVAL replaced - fading and cracking.

Ford Focus in Washington, United States Jul 2012 - Jun 2018
Aug 2012	Had to reset myford touch
May 2016 44300 mi US $200	Noise when turning wheel, Replaced upper strut mount

Ford Focus in Ohio, United States Feb 2013 - Jan 2016
Feb 2015 52300 mi	When transmission was rebuilt prior to my ownership dealer installation spring tabs were left on the clutch actuators. They were ground up inside clutch and affected shifting of the car. New clutch assembly & input shaft seals installed n/c.

Ford Focus in California, United States Apr 2013 - Mar 2016
Apr 2014 43500 mi	Failed computer

Ford Focus in Michigan, United States Jan 2013 - Feb 2013
Feb 2013 23000 mi	Passenger side rear wheel bearing was defective cause loud rumbling noise. Passenger side mirror would not tilt up or down. Rough engine idle. Poor shifting at low speeds.

Ford Focus in Ontario, Canada Jun 2013 - Apr 2017
Dec 2015 45260 mi C $900	Touch screen (APIM) stopped working so needed a new one. After a lengthy fight with Ford and the dealer, it was not covered by warrantee and had to pay out of pocket.
Apr 2017 60140 mi C $502	Replaced front left wheel bearing.

Ford Focus in Michigan, United States May 2012 - Dec 2012
Jul 2012 1300 mi	When the car was new, a soft pedal start was jerky. It was only smooth if I had a normal amount of pressure or floored it. They said the computer chip needed to learn my driving style. It did learn me perfectly in 6 weeks. Smooth now.

Ford Focus in Michigan, United States Jul 2012 - Jul 2014
Jan 2013 5000 mi	The trans. has been jerky and clunky since the beginning. Gave the car time to "learn" and then asked for help. They did the recommended computer updates and we are now in the same boat. "Learned" again, but not good.
Jun 2013 11000 mi	Same horrible lurching or hesitation you never know. Still horrible shifting.The car has been in the shop for hesitation, grinding, rough shifts, and driving forward when in reverse. Ford says its performing to specs and can't duplicate the issue even though they keep updating software, etc. Same stuff. Horrible shifting experiences.
Aug 2013 13000 mi	Same horrible transmission issues.
Sep 2013 16000 mi	same issues, same non-repair. have been working with ford customer service with no resolution yet.
Jul 2014 30000 mi	still clunked,lurched,and/or hesitated. Lemon law claim filed in March. Won case in arbitration in June.

Ford Focus in Illinois, United States Feb 2012 - Mar 2014
May 2012	recall-car rolled down hill when foot was removed from brake. Tranmission was slow to react. they re programmed the computer in car.

Ford Focus in Kentucky, United States Nov 2012 - Jan 2013
Jan 2013	Transmission shifts into neutral while at highway speeds and in turns. Car bought back. My Touch. Car bought back.

Ford Focus in Ohio, United States Oct 2013 - Apr 2015
Oct 2013 49000 mi	Hard, jerky shifts. New clutch needed for dual clutch transmission. Currently on order
Nov 2013 50200 mi	Hard Jerky shifts, transmission replaced
Nov 2014 66000 mi	Touch screen froze for a few days. Took to dealer but it started working again. Dealer refused to check system
Apr 2015 70000 mi	Radio would turn off and not work, had same issue in 2014 APIM replaced

Ford Focus in Virginia, United States Mar 2012 - Jun 2014
May 2012	This was a reprogramming Ford was doing of the transmission, antilock brakes and engine control module (I think). It improved transmission performance.

Ford Focus in Ontario, Canada Feb 2012 - Oct 2012
Sep 2012 17980 mi	Transmission had to be re programed and works great now as well as the MYFORD had a upgrade

Ford Focus in New York, United States Feb 2012 - Oct 2013
Sep 2012 4000 mi	Customer satisfaction letter dated May 2012 offered reflashing of body control module, transmission module and ABS module to correct driveability concerns.
Mar 2013 9000 mi	The MyFordTouch system was reflashed to improve the appearance of the menu screen. The Sync system was reflashed to improve audio transmission through the microphone.

Ford Focus in Ohio, United States Nov 2011 - Dec 2012
May 2011 3125 mi	Installed missing ignition cover
Jul 2011 4597 mi	Sync would continually freeze Reset APIM Sync same Issue Replaced APIM Starter replaced
Jan 2012 17385 mi	SYNC freezing - reset Apim
Dec 2012 34000 mi	Door seals had let go - Replaced. Chrome on steering wheel chipped - Replaced.

Ford Focus in Tennessee, United States Nov 2012 - May 2015
Jan 2014	Molding around driver's door opening torn.
Dec 2014 35000 mi	TSB 14-0197 transmission shudder

Ford Focus in South Carolina, United States Mar 2014 - May 2017
Jun 2014 17000 mi US $4	Right brake light inop. Remove and replace. SYNC Vehicle Health Report idenitified problem.

Ford Focus in Indiana, United States Nov 2011 - Jun 2013
Jan 2012	Passenger grab handle is extremely loose. It moves a good half an inch back and forth. Dealer looked at it said a clip was broken from factory. Ordered part in November dealer says it is back ordered and still no part.
Jun 2013 30000 mi	Water pump leak. All coolant lost in 2 minuted.

Ford Focus in Pennsylvania, United States Dec 2014 - May 2018
Nov 2015 39000 mi	Ford recommended free update to Transmission Control Module (TCM) programming.
Nov 2017 53000 mi	Transmission control module failed, fully covered by extended warranty for this issue based on recall notice

Ford Focus in Illinois, United States Dec 2014 - Dec 2016
Apr 2015 101000 mi US $800	The car had shifting issues, so they had to replace some internal parts.
Dec 2015 128000 mi US $565	I was losing large a amount of coolant every day, so they had to replace the radiator because of a small hole.

Ford Focus in Ontario, Canada Nov 2014 - Jun 2017
May 2016 34100 mi	Dealer noticed earlier that car shuddered when accelerating forcefully. Said that the clutch was faulty. They replaced the clutch under warranty for free. Transmission behaviour improved massively with the new clutch.
Apr 2017 36270 mi C $250	There was a clunking noise going over bumps that developed gradually over time. Worn out front stabilizer links had play in bushings. Dealer replaced the front stabilizer links, eliminating the noise. -----

Ford Focus in Missouri, United States Feb 2016 - Jun 2022
Aug 2016 42000 mi	The check engine light came on and the car went into "Limp Mode" and would not shift out of 2nd gear. It eventually started working after sitting a while and restarting. The dealer replaced the clutch actuator (thankfully under warranty).
Oct 2016 43000 mi	The transmission stopped powering the vehicle in the middle of an intersection after stopping. It took multiple key cycles to get the vehicle to shift into gear. Transmission Control Module (TCM) was replaced.
Jun 2018 45000 mi	Water was leaking into the car due to the sunroof drains being plugged. I used an air compressor to clean them out and it has worked flawlessly since.

Ford Focus in Iowa, United States Aug 2011 - Jan 2015
Nov 2011 5000 mi	Heat shielding beneath transmission tunnel began rattling, with noise coming through transmission tunnel into passenger compartment. Dealer secured shield material with sheet-metal screws. Various performance issues with My Ford Touch software, discussed by email and phone with Ford. They will supposedly be resolved by the Jan. 2012 software update to be sent by mail.
Mar 2012 11000 mi	My Ford Touch new software installation.
Jul 2013 38300 mi	Trim on steering wheel which appears to be aluminum, began to peel. At the shop today for assessment by dealer. I've been told similar repairs they did required air bag assembly replacement.
Sep 2013 45000 mi	At low speeds transmission lets the engine lug at low rpm before downshifting, causing noise and vibration. Dealership inspected transmission and revised settings (presumably software). Seems improved but only driven a few miles since.
Jun 2014 55000 mi	Covering over vents in package shelf under back window disintegrated, probably from sun exposure. Dealer installed new covering at no charge although the vehicle is out of warranty.

Ford Focus in Minnesota, United States Apr 2011 - Oct 2013
Jun 2011 1000 mi	MFT locked up. Pulled 7.5 amp FUSE to MFT per SYNC tech support line. Dealer replaced MFT Screen & reprogrammed.
Aug 2011 4100 mi	MFT issuses.... updated to latest software, still locking up. Radio loud when reentering the car, GPS not responding, blank display.
Feb 2012 15000 mi	Headliner came loose. Replaced driver side door hinge and handle for keyless entry not working all the time.
Dec 2012 30000 mi	leak replaced ALL clutches Replace HEADLINER
Jul 2013 39000 mi	MyFordTouch control module
Sep 2013 44000 mi	The last software update resolved all MyFord Touch issues.

Ford Focus in Georgia, United States Dec 2014 - Jun 2018
Sep 2017 85000 mi	It was a recall and I was experiencing the symptoms. Updated transmission software.

Ford Focus in Manitoba, Canada Jun 2011 - Jul 2015
Jan 2012 8060 mi	Had the PCM updated to the latest to address stuttering during shifting. Turns out Ford had released a TSB for it and Motortrend magazine and the New York Times had released articles on how this TSB updates was overdue and made a huge diff.
Mar 2012 9920 mi	Check engine light came on and brought to dealer because auto transmission was shifting rough. They had to do another reflash of the PCM with a newer update than the one they did in February. Passenger side backup light stopped working all of a sudden. Dealer fix and said there was a ground problem with the wiring in the passenger compartment. Chrome bezel on steering wheel was flaking off. Happened above the steering audio controls. Needed to get replace because the flaking chrome is very sharp and cut finger on it.
Sep 2013 35960 mi	Chrome flaking of steering wheel trim
May 2014 56060 mi C $65	Rattling noise from front end. Replaced end links and solved problem.
Nov 2014 71480 mi C $250	Lower control arm bushing worn out. Passenger side. Replaced and had to get a wheel alignment.
Jul 2015 88040 mi C $250	Rear passenger reverse light shorted out. Had to rewire. Front Struts rattling. Deal said they needed to be replaced. Replaced them myself.

Ford Focus in New York, United States Sep 2013 - Mar 2016
Oct 2014 56800 mi	Transmission shifts into neutral while driving on a flat road at moderate speed. Ford attempted power train computer reflash [failed] followed by replacing transmission control module [computer & actuators]
Sep 2015 77000 mi	Hardware [APIM] failure for the 'My Ford Touch' system.

Ford Focus in Michigan, United States Apr 2011 - Jun 2014
Sep 2011 12000 mi	Loose trim on bumper was re attached Loose trim on bumper was re attached
Apr 2012 21500 mi	The steering needs constant correction at highway speeds, there is a tsb for this and it requires replacement of the steering gear. The revised part carries the same part number as the old part but has a different finish on the steering gear. The front strut bearings are defective, causing grinding noises during low speed turns, had to be replaced according to tsb The keyless entry isn't reliably unlocking and locking the doors, according to the tsb, a reflash of the body computer to a new software was required. The vehicle's oil life monitor wasn't working properly. It never alerted me to change the oil in 21k miles of driving. Had to be reset and a reflash of the oil life system software.

Ford Focus in Ontario, Canada Jan 2014 - Jun 2015
Jan 2015 36580 mi	Entertainment system made loud unpleasant noises. It was out of warranty and the dealer wanted $500 to fix. We declined and drive with no entertainment now. Due to shape of the unit, it is impossible to replace with an aftermarket radio.

Ford Focus in Texas, United States Dec 2013 - Dec 2013

Dec 2013 22000 mi

Transmission failure from stop into intersection vehicle automatically dropped into neutral (causing engine to rev, subsequently catching it thrusted forward and this repeated twice in about 30 seconds. Rear sensor came on in display gauge even though car was in Drive and moving forward. Same problem as before; car "slipping" out of gear and then catching creating a deceleration followed by a lurch; repeated again 2 times all within 30 seconds.

Ford Focus in New Mexico, United States Nov 2011 - Jan 2022
May 2014 20099 mi	Rear main seal leak. Replaced seal and resealed the oil pan. Rear main seal leaking where oil pan and main seal meet. Removed flywheel, AC compressor, oil pan, and rear main seal. Replaced rear main seal and resealed oil pan. Reinstalled other parts mentioned above.

Ford Focus in Pennsylvania, United States Nov 2013 - Jun 2022
Apr 2016 72800 mi US $200	Both rear wheel bearings needed replacement, rear brake pads were also serviced at this time.
Aug 2016 79600 mi US $650	Have a loud grinding/whirring noise coming from front end. Thought it was wheel bearings. Dealer said it was the carrier bearing. That was replaced along with the halfshaft and axle nut.
Oct 2016 83000 mi	TCM failed (a known issue with an extended warranty) while driving, dealer replaced under warranty
Nov 2017 98000 mi US $6	Replaced rear brake light that went out.
Apr 2020 142000 mi US $2200	Replaced TCM, shift forks, shift fork actuator, and clutch packs.

Ford Focus in North Carolina, United States Aug 2012 - Jun 2015
Sep 2012 2000 mi	Mirror switch broken.

Ford Focus in Pennsylvania, United States Jan 2012 - Dec 2013
Mar 2013 20000 mi	Front passenger door wasn't "poping" open when the handle was pulled. It still opened, but required slightly more effort. Dealer replaced weather stripping around door per TSB; problem solved at no cost.

Ford Focus in Iowa, United States Mar 2011 - Dec 2022
Oct 2013 38800 mi US $15	Rear shelf vent foam deterioration.
Nov 2014 54000 mi	Bearing noise from front end. Left front bearing/hub assembly repaired under power train warranty.
Mar 2017 87000 mi US $238	Front suspension rattles on bumps.
Sep 2018 106000 mi US $300	Radiator leaking slightly. Water pump seal leaking heavily. Check engine light illuminated. Code for Sensor 1 (upstream)
Nov 2018 108000 mi US $45	Braking was normal, but brake fluid reservior was at minimum. Decided to replace front pads rather than topping off.
Nov 2021 146000 mi US $250	Passenger headlight assembly has water leak. Replaced the headlight assembly.

Ford Focus in Ontario, Canada Nov 2013 - Mar 2018
Oct 2016 107880 mi C $275	Replaced front wheel bearing on passenger side

Ford Focus in Missouri, United States May 2011 - Sep 2014
Apr 2014 21000 mi	My moonroof leaked mainly on driver side and the front part of my headliner. Also, it leaked really bad on driver floorboard.They had Water Doctors repair it. I also made Ford replace headliner and carpet

Ford Focus in Michigan, United States May 2014 - Sep 2014
Aug 2014 30000 mi	The car would occasionally rough idle with no check engine light. They replaced the an ignition coil and a spark plug.

Ford Focus in Utah, United States Nov 2014 - Aug 2016
Feb 2015 55000 mi US $775	Internal radiator leak
Mar 2015 56000 mi	Transmission clutch replaced per TSB
Dec 2015 73000 mi	Replaced with new clutch due to shuttering

Ford Focus in California, United States Apr 2012 - Oct 2014
Jan 2014 50000 mi	Transmission felt like a solenoid was going. Required an update and reflash of the tranny module.
Aug 2014 61700 mi	Control module
Oct 2014 66000 mi	Transmission issue remains

Ford Focus in California, United States Jun 2012 - Nov 2015
Jul 2012 1200 mi	Squeaking noise from instrument panel.
Mar 2015 12000 mi	Battery would not hold charge. Battery was replaced under warranty.

Ford Focus in Massachusetts, United States Oct 2012 - Jun 2018
Jun 2018 141000 mi	Transmission control module failed, was not shifting into certain gears. Turns out there was an extended warranty on this to 150,000 miles. $1000 part replaced for free Worn ball joints rh Battery light on. Battery was replaced over the winter. Found drive pulley coupling slipping

Ford Focus in Ohio, United States May 2013 - Dec 2015
Aug 2013 52700 mi	Chrome Trim Around Steering Wheel Was Flaking OfF. Replaced Under AirBag With This Trim Was Replaced Under The Extended Service Plan. Car stuttered A Couple Times. Dealer Said The Software In The Engine Computer And Transmission Were Outdated. They Both Needed To Be Reprogrammed.
Nov 2014 111000 mi US $200	Car would not start first time you turn the key. Requires a new range selector.
Feb 2015 124300 mi	Start issue came back. Transmission control module was diagnosed as bad. Covered under extended warranty with $100 deductible. Since then ford extended the TCM to 10 years/150k. Refund for deductible has been issued. Battery failed load test when in for regular maintenance.
Dec 2015 159000 mi	Check engine light..dealer diagnosed catalytic converter is bad.

Ford Focus in Ontario, Canada Nov 2013 - Sep 2014
Apr 2014 27580 mi	The steering wheel controller for the operational display (trip odometer etc.) failed

Ford Focus in Florida, United States Jan 2017 - Jun 2017
Jun 2017 88000 mi	Car stalled out, and wouldn't turn back on. Computer overrode transmission, it was part of a recall.

Ford Focus in Ontario, Canada Nov 2012 - Dec 2012
Dec 2012 32240 mi	Dual clutch transmission, replaced both clutches. Shudder gone, but still shook when stopped in Drive. Traded car.

Ford Focus in Pennsylvania, United States Aug 2012 - Sep 2012
Sep 2012 9000 mi	When trying to set the cruise control on the highway it would not prompt to set speed. This was my 3rd attempt by the dealer to have fixed. 1st/2nd repair-dealer said "no issue/no known fix" 3rd-computer update. Driver rear door-once opened would dump a large amount of water either on the ground/feet and in the inside of the vehicle. This was my FOURTH attempt to have fixed.

Ford Focus in Connecticut, United States Mar 2012 - Oct 2017
Aug 2013 28000 mi	Car shudders between 1st to 2nd and 2nd to 3rd gear and also shudders in low gear at slow speed up a steep grade. Transmission was re-programmed. Car improved a lot but still has shuddering up hills at slow speed in 2nd.
Oct 2016 63500 mi	Re-programmed TCM and then car failed to shift out of 2nd gear. Replaced Transmission Control Module under warranty.

Ford Focus in New Jersey, United States Jan 2012 - Oct 2012
Apr 2012 2000 mi	automatic transmission failed to shift properly. "check engine" light on.

Ford Focus in Ontario, Canada Dec 2011 - Jun 2016
Apr 2013 18060 mi	Jerky transmission. 3rd trip but to my reliable guy who test drove just after bad trip. No sign of jerky but he suggested every time I shut off the engine, the computer re-boots. More dealer trips planned.
Jun 2013 21700 mi	In shop for 10 days of warranty work on transmission. A cracked seal leaked oil and the computer kept me in 1st gear to prevent damage. Now fixed but still shudders sometimes in reverse, and ascending hills at slow speeds e.g. approaching stop lights.
Sep 2014 43400 mi	I'm not happy with the transmission. I think it slips at highway speeds (confirmed before it was rebuilt). Sometimes it hesitates when cresting a peak, mini-lurches when starting, or mini-surges at parking lot speeds. Still plagued with Bluetooth SYNC issues. Doesn't respond to button. And can go dead/back to radio when initiating a call.
Nov 2014 45880 mi	sync. Again. They said they would replace the switch on the column. no time, I returned. didn't replace the switch but did download again (7th? 8th? time). So far it works more reliably. fingers crossed. Insufficient heat. They replaced the thermostat assembly.
Apr 2015 52260 mi	continuing issues with Sync. No joy. Sync still fails to activate when 'lever' pulled. will take it in again at tire changeover/oil change.
Apr 2016 67580 mi	Continued rough shifting on acceleration. Sure wish I had my stick shift back. Will take in for repairs when I swap snow tires.
Jun 2016 67580 mi	Transmission never fixed. Also continued problems with SYNC.

Ford Focus in Pennsylvania, United States May 2012 - Jun 2012
May 2012 7000 mi	parking brake light stayed on harness replaced

Ford Focus in Tennessee, United States Apr 2012 - Dec 2013
Jan 2013 15400 mi	Silver trim on steering wheel started peeling up - actually cut my wife's fingers
Aug 2013 32000 mi	Condenser replaced

Ford Focus in Texas, United States Jun 2011 - Dec 2014
Dec 2011 4000 mi	Knee pad panel on left console improperly installed and deformed. Dealer ordered part and reports backordered
Jan 2012 6000 mi	Replace deformed trim piece, left side console
Oct 2013 30000 mi	Update system pron to latest software to improve drive-ability, again. Shifts MUCH better (off line and 1-2) but mileage down 1-2mpg.
Sep 2014 47000 mi US $160	Right rear shock leaked oil, lost gas and became ineffective. Replaced both rear shocks with aftermarket parts, rides MUCH better.

Ford Focus in Indiana, United States May 2012 - Oct 2016
Jul 2013 22000 mi	The Focus 'automatic stickshift' was shifting improperly for and, after several trips back to the dealer where I was told, "Unable to duplicate problem," I threatened to call Ford. Problem detected and still waiting for backordered parts. Ford called me and offered a rental car at no charge to re-repair the transmission stumbling on acceleration from a stop. The repair was effective as the dealer was instructed to replace the clutch-packs which had been malfunctioning.
Oct 2016 95000 mi	clutches were again a problem and they were replaced and reprogrammed. This is the 5th or 6th repair.

Ford Focus in Nebraska, United States Apr 2011 - May 2014
Jun 2012 11000 mi	Driver's side window stopped working. Dealer fixed along with 2 recalls.

Ford Focus in Ontario, Canada Nov 2013 - Jul 2016
Feb 2015 33440 mi	Dual clutches replaced under warranty. Ford extended warranty to lifetime because of unresolved design defect with leaking seals
Jul 2016 40300 mi	Transmission control module died. New TCM installed under warranty. Dealer first tried reprogramming TCM but this made the problem even worse

Ford Focus in Maryland, United States Oct 2011 - Jun 2018
Feb 2012 5600 mi	A small panel used to cover a screw on the passenger side font door was loose. Dealer originally tried flexing tabs to secure it. It still came loose so a new part was ordered and shipped to my house.
Aug 2012 16200 mi	Hinge on removeable cargo shelf (hatchback) broke. Dealer sent photos to Ford and it will be replaced under warranty.
Jun 2013 29000 mi	Had piece of door trim replaced again becuase it kept coming loose. Had update performed on the MFT APIM. There was a TSB for the update and it fixed the stereo from tuning to random FM stations after a phone call or voice command.
Feb 2015 62000 mi	Clutch felt like it was slipping at low speeds and light acceleration. The transmission was pulled and examined and no hardware issues found. New software was flashed. Minor improvement noticed. AM radio reception was not very good. I learned that there was a service advisory for this so I reported it. They replaced the AM antenna and not the reception is much better.
Mar 2015 63000 mi	Check engine light came on and car lost power to the wheels while on the highway. Was towed to dealer. The Transmission Control Module (TCM) was replaced. The new transmission control was a lemon and failed within 100 miles. Was towed back to dealer and it was replaced again.
May 2015 66000 mi	Nav maps intermittently failed to load. Diagnosed as a defective media hub which had to be ordered. Took car home while waiting for part.
Sep 2016 94000 mi US $93	AC was blowing hot air. On first visit they couldn't find the leak so they added dye to the coolant. After driving a week with dye in AC coolant they identified the leak. A tube assembly was replaced.
Mar 2018 124000 mi	Recall performed on defective door latch. No issues was noticed prior to taking it into the dealer.

Ford Focus in Ohio, United States Sep 2011 - Jun 2018
Jun 2012 11000 mi	required a software update because the wiper fluid sensor wasn't working. Carpet on rear, passenger side seat back had com loose. headliner console had a crack
Sep 2014 42000 mi	Software update to address transmission shudder and grinding. Problem appears to be better, but is still there somewhat.

Ford Focus in Washington, United States Sep 2011 - Jul 2013
Nov 2011 3000 mi	Car would exhibit RPM flare at low speeds. Dealer reprogrammed ECU with latest TSB.  MSFT sync system is very buggy, latest TSB applied to sync system.
Jan 2013 21000 mi	Replace clutch pack assembly, seals, other transmission parts per TSB 11-12-13 due to bad seal leaking oil and causing slippage.
Jul 2013 26000 mi	Transmission grinding between gears. Reproduced concern on test drive with tech, but Ford will not replace transmission again.

Ford Focus in Ohio, United States Aug 2011 - Oct 2014
Dec 2011 2000 mi	My Ford Touch system: slow response, navigation GPS slow to initiate.
May 2012 4700 mi	Update flash for power train computer module, ABS brake system & emissions control
Mar 2013 12000 mi	Windshield washer fluid sensor
Sep 2014 23000 mi	Car stuttering from stop; software re flashed for DCT.
Oct 2014 23000 mi	Hesitating between gears 1 & 2

Ford Focus in Indiana, United States Feb 2015 - Jun 2016
Oct 2015 78000 mi	Wheel out of balance. Vibration still exists in the car. Still solving problem. Next step is investigating transmission.
Jan 2016 US $40	water pump replacement. I performed it myself with normal tools.

Ford Focus in Oklahoma, United States Oct 2011 - Dec 2013
Aug 2013 19100 mi US $35	PCM software update to cure harsh shifts

Ford Focus in Wisconsin, United States Sep 2011 - Jul 2014
Nov 2013 30000 mi	Check engine light came on, problem determined to be because of transmission, dealer reprogrammed transmission software. Check engine light came on, dealer determined there was a faulty oxygen sensor in car, replaced part.

Ford Focus in Washington, United States Nov 2011 - Oct 2014
Oct 2012 5000 mi	One of the lights within the headlight assembly came loose and was reseated.
Jan 2014 7700 mi	Sync system became completely inoperable (black screen, not responsive to buttons). Dealer replaced control module.

Ford Focus in Wisconsin, United States May 2012 - Jun 2018
Sep 2012 22000 mi	I had taken my new-to-me car in for its first oil-change at one of the quick-change type places. They said it had an oil leak from the rear main seal. Dealer confirmed this diagnoses but did not have the seal in-stock. Dealer was going to replace the rear main seal on my car to fix an oil leak. Turns out they didn't have a tool they needed to complete the repair. Dealer replaced rear main seal to fix an oil leak, changed the oil and rotated the tires.
Jun 2013 36000 mi	Passenger front and rear windows would not roll up and down. TSB reflash fixed. Also, low wiper fluid warning light would not come on. TSB reflash fixed.
Sep 2013 40000 mi	The vehicle was shuddering and hesitating at the top of 2nd gear.
Dec 2014 64000 mi US $73	Transmission shudders when shifting, especially at low speeds. The dealer replaced the clutch packs an reprogrammed the transmission. Engine was vibrating loudly. Dealer replaced an engine mount. This happened immediately after I had my car in to have the clutch packs replaced. Dealership states they did not cause this problem. I don't believe them. Initially wanted to charge $199.
Oct 2015 75800 mi	The car had no power in reverse and wouldn't shift out of first gear. Transmission error message on dashboard. Transmission Control Module and clutch packs were replaced.
Dec 2016 97000 mi	The clutch packs went bad again. The dealer replaced the clutch packs under warranty. Also reprogrammed the PCM/TCM
Dec 2017 109000 mi	Recall was performed to replace door latches.

Ford Focus in Florida, United States Nov 2013 - Jun 2018
Feb 2015 60000 mi	Automatic transmission clutch - parts ordered
Apr 2017 84000 mi US $900	Replace clutch pack Replace motor and transmission body mounts Replaced evaporator

Ford Focus in Michigan, United States Dec 2013 - Jan 2022
Dec 2013 34000 mi	MyFordTouch needed to be updated and the audio control module was replaced. I had an issue with the steering wheel controls being quirky. The new module fixed the issue.
Oct 2015 55000 mi	TSB recall for transmission control module. Smoothed out the shifting.

Ford Focus in Georgia, United States Oct 2011 - Jul 2013
Jan 2012 11100 mi US $23	Reprogram PCM/TCM with latest software updates and perform adaptive learning for Powershift.

Ford Focus in New York, United States Jan 2013 - Dec 2016
Apr 2016 79200 mi	Recall for reflash of the transmission. Seemed to improve it.
Sep 2016 85000 mi US $900	Broken hose drained the AC
Dec 2016 85000 mi US $120	horn needed to be replaced

Ford Focus in Pennsylvania, United States Feb 2014 - Sep 2016
Sep 2015 71000 mi	MFT went black and stopped working. PCIM replaced under Ford extended warranty on that unit. 3 day repair due to need of ordering part.
Feb 2016 77600 mi	DCT clutch plates repaired under warranty for second time.
Sep 2016 84000 mi	New TCM required. Part backordered

Ford Focus in Wisconsin, United States Feb 2014 - Aug 2014
Jun 2014 37000 mi	Window Washer Fluid container cracked. Presumably from heat fluxuation.

Ford Focus in Massachusetts, United States Jul 2011 - Mar 2015
May 2012 7400 mi	Ford My Touch computer update sent to me and preformed by me. Very succesful. Touch screen much more responsive and no longer crashes.
Jun 2012 7000 mi	Recall to replace update transmission computer module for much improved shifting
Feb 2013 14100 mi	My Ford Touch Update
Sep 2013 18000 mi	Update for my ford touch, installed by me, sent by Ford directly to me.

Ford Focus in New York, United States Aug 2011 - Jul 2017
Nov 2013 8000 mi	Battery failed

Ford Focus in Michigan, United States Apr 2011 - May 2014
Nov 2011 3300 mi	Dealer performed TSB 11-10-2 to address low-speed transmission shudders, shifting flares into 2nd and the occasional tendency for the transmission to refuse to downshift upon deceleration. Piece of weatherstripping came lose on passenger side rear door and was getting stuck in door, making it difficult to close the door. Parts ordered. Dealer applied anti-rattle tape to the back of the front passenger door panel to silence what was becoming a persistent rattle in the vicinity of the map pocket.
May 2012 7000 mi	Replaced beltline molding that was coming loose.
Aug 2012 11000 mi	Steering gear was replaced pursuant to TSB to correct steering wander at highway speeds.

Ford Focus in California, United States Apr 2011 - Aug 2015
Dec 2012 26000 mi	Transmission kicks and shifting hard from 1st to 2nd under normal acceleration. After tests, diagnosed faulty clutch. Replaced clutch assembly and seals. Learned from online forums that problem plagues clutches on many new Focus and Fiesta.
Sep 2014 55000 mi	Transmission slips on acceleration when hot, does not engage in to 2nd gear correctly. "Check parking aid" warning light came on also. Replaced Transmission control module and both problems were solved.
Jun 2015 67000 mi	Fluttering noise when going from 2nd to 3rd. Performed diagnostic that showed issue. Ford knows the clutch is the issue and was making a new one. Took 4 months to get new clutch in. Car was drivable but issue worsened over time.

Ford Focus in Michigan, United States Apr 2011 - Aug 2018
May 2011 1000 mi	Auto parking buttons were not connected when arrived from factory.
Mar 2012 18000 mi	Rough shifts. TCM/PCM update
Jan 2013 18500 mi	Rough shifting Passanger door handle sicks open, preventing closure. Parts inspected/replaced, lubricated.
Sep 2015 83000 mi US $20	Horn failure. replaced.
Apr 2018 114000 mi US $50	Replace fuel system purge valve to fix idle problems, O2 sensor related error codes, and catalytic converter error codes.

Ford Focus in Michigan, United States Apr 2011 - Sep 2012
Aug 2011 11000 mi	Vehicle exhibited engine flare on decel. TSB resolved issue reflashed MFT with latest software.

Ford Focus in North Carolina, United States Sep 2016 - Aug 2021
Oct 2017 58000 mi	Transmission shudder on acceleration. Clutches replaced under warranty

Ford Focus in New Jersey, United States Apr 2011 - May 2014
Oct 2011 9000 mi	Steering gear replaced pursuant to TSB. Since brand new at highway speeds, there is minor steering wander that required small corrections. TSB addressed this issue. Transmission control module re-flashed to latest program. This is suppose to correct irregular shifting characteristics at low speeds under 10 mph. This was also pursuant to a TSB Front passenger door speaker booms and vibrates much more than any of the other speakers. I have the Sony system. Mechanic stated speaker was installed correctly and did not fix.
Dec 2011 12000 mi	I finally got them to replace my speaker.
Jan 2012 13000 mi	PCM updated to latest program that is suppose to address drive-ability issues with the Dual Clutch transmission. I was experiencing iradic behavior especially in reverse at times I thought the car would stall out.
May 2012 19000 mi	PCM, Trans control, and ABS updated to latest program pursuant to a customer satisfaction campaign.
Aug 2012 23000 mi	Body Control Module reflashed to fix intermittent keyless entry problem. REMOVED BOTH FRONT STRUT ASY'S REPLACED BOTH FRONT SPRINGS AND BEARING PLATES, REINSTALLED SPRING ASY'S, PERFORMED ALIGNMENT. ROAD TESTED HEARD NOISE IN FRONT END, INSTALLED CHASSIS EARS FOUND R/F WHEEL BEARING AND R/F AXLE SUPPORT BEARING NOISEY, REPLACED R/F WHEEL BEARING AND AXLE ASY
Sep 2012 24000 mi	REMOVED TRANS, FOUND INPUT SHAFT BEARING IN CASE BAD, REPLACED BEARING, SEAL AND ALL SNAP RINGS, REASSEM TRANS, REASSEM TRANS, RESET CLUTCH, INSTALLED CLUTCH ASY, REINSTALLING TRANS UNABLE TO SHIFT REV TO 1ST, REMOVED CLUTCH AND FOUND NOT RELEASING, REPLA
Dec 2013 49000 mi	Transmission was leaking at bell housing. Seals replaced and new software flashed.
May 2014 53000 mi	Another attempt to repair the transmission.

Ford Focus in New Hampshire, United States Aug 2017 - Jul 2020
May 2018 125000 mi US $2000	Replaced dual clutch assembly, shiftforks, seals and bearing

Ford Focus in Texas, United States Feb 2017 - Jun 2019
Mar 2018 64000 mi	Experienced transmission shuttering and overheating. Dealer replaced transmission control module covered by an extended warranty that Ford introduced due to high rates of dual-clutch transmission issues.

Ford Focus in California, United States Apr 2011 - Apr 2015
Dec 2011 8000 mi	Vehicle shudder on tip in when accelerating from a stop. Removed transmission, replaced clutch assy. Car lags/bogs/hesitates on tip-in from stop or on downshift when passing. Very dangerous when turning from suicide lane. Dealership stated: Caused by-NORMAL, No problem Found. Issue not present after transmission was repaired. SYNC system always starts in LINE-In with a humm / buzz. Goes away when 1/8" plug inserted into jack. Dealership stated - NO PROBLEM FOUND. SYNC in other family vehicle starts in the state it was left in. No buzz. SYNC system selectively inoperative after vehicle start up. Only radio button works. Dealership stated: NO PROBLEM FOUND. Could likely not duplicate.
Jul 2013 37000 mi	First stage clutch replaced again (see repairs when car was new) for delay and shuddering. Dealer said it was a known problem-stated there were multiple supersessions of that clutch.
Aug 2014 59900 mi	Transmission exhibits severe hesitation on tip in. Shifts are harsh and erratic between 1,2 and 3. Dealer stated Ford acknowledges problem. Extended the warranty. Dealer r2 fluid, reflashed module and said Warranty ppwk is in the mail.
Apr 2015 63000 mi	Sold vehicle. Ford changed 3 first stage clutches, loaded a TSB and it still exhibited the same characteristics. Symptoms would improve with new tranny fluid (2qts) for a period of time. 2012 Focus loaner did the same thing.

Ford Focus in California, United States Feb 2015 - Mar 2016

Jul 2015 17900 mi US $130

DEFECTIVE Door Latch FAILURE. Door won't close. NOT covered under $1,100 Ford ESP Premium extended warranty. Luckily, it failed at dealer, so they paid for $300+ repair. I filed complaint with NHTSA. Other Ford models were recalled for this. DEFECTIVE Door Latch FAILURE. Door won't close. NOT covered under $1,100 Ford ESP Premium extended warranty. Luckily, it failed at dealer, so they paid for $300+ repair. I filed complaint with NHTSA. Other Ford models were recalled for this.

Ford Focus in Florida, United States Aug 2015 - Jul 2017
Oct 2015 51000 mi	Wheel motion sensor died.
Apr 2016 59000 mi	Clutch was completely replaced as per technical service bulletin.
Oct 2016 67000 mi US $100	Driver side suspension and mount failed and needed replacement.
Feb 2017 72000 mi US $100	Seals were replaced on transmission as they had failed. 70k maintenance work done as well.
Jul 2017 75000 mi US $25	TCM was replaced again; this marking the third time.

Ford Focus in Quebec, Canada Dec 2015 - Mar 2018
Dec 2016 27280 mi C $900	Water leak from sunroof. Had to clean out drains, dry out interior. Driver side window will not open.

Ford Focus in New York, United States Jul 2015 - Jun 2018
Jul 2016 24200 mi	Transmission Control Module had a short circuit, bad wiring - required replacement. Part # AE8Z7Z369F

Ford Focus in Virginia, United States Jul 2011 - Nov 2016
Feb 2012 7000 mi	Driver-side window & mirror control panel stopped functioning correctly. Back-lighting of buttons flashed - on for about 2 secs, off for about 5 secs. When off driver-side window and mirror controls did not work.
Sep 2015 55000 mi	Warranty item - acceleration was jerky at low speeds. Transmission computer firmware was updated. Drives like it's brand new now. :)

Ford Focus in Minnesota, United States Oct 2016 - Jan 2022
Dec 2016 35000 mi	Replaced all 4 headlamp bulbs & re-aimed headlights. Left side was aimed way too low during body repair. Replaced bulbs as part of normal maintenance, switched to a higher output set.
Jan 2017	Tachometer was hanging up. I removed the instrument cluster (very easy on this car), removed back cover, removed tach & speedo motor covers, cleaned & lightly lubed rotor & gears, reassembled, & tested. Has worked perfectly since the repair.
Jul 2017 43000 mi US $697	After getting new tires and 4-wheel alignment, rear noise was still quite pronounced. Noise was diagnosed as rear wheel bearings. The car is in the shop at this time and both sides are being replaced.
Oct 2017 48824 mi US $120	Problems were fast idle, or low idle with stalling, and Check Engine light (MIL). Codes were for lean mixture. I misdiagnosed problem as caused by throttle body, so ordered that part. Before it arrived I found info online pointing to fuel vapor canister purge valve so also ordered that part. Replacing the purge valve cured the problem, but also replaced throttle body since I already had it. Car runs fine now. This repair also seems to have reduced clutch chatter/shudder (DPS6 6-speed automatic) during shifts - we will see how that lasts.. Manifold vacuum is not used for any function by the transmission, so I don't know if it's coincidence or not.

Ford Focus in Alberta, Canada Jun 2011 - Feb 2013
Aug 2011 4960 mi	Ford MyTouch system freezing up and rebooting
Jun 2012 17980 mi	Firmware update for jerky automatics transmission Low washer fluid warning light would not activate. Speakers on front driver-side door and rear passenger-side door buzz when outputting low frequency sounds. This occurs even when bass is set below zero.
Oct 2012 20540 mi	Rear cargo cover lift strap replaced
Feb 2013 24180 mi	Front-end squeak when going over bumps at low speeds. Front struts had dry/rubbing jounce bumpers. Removed front struts and removed springs from struts. Lubricated strut shaft and jounce bumper and reinstalled.

Ford Focus in Ontario, Canada Apr 2017 - Apr 2017
Apr 2017 124000 mi C $500	Power steering died. This has been a horrible car, transmission and clutch have also been replaced.

Ford Focus in Kentucky, United States Dec 2011 - Sep 2014
May 2014 32000 mi	poor shifting. significant jerking while traveling up large hills at low speed. Dealer performed tsb and reset cpu that controls shifts.

Ford Focus in Florida, United States Nov 2011 - Jun 2018
Dec 2012 6000 mi	rough shifting hesitation
Nov 2014 13300 mi	Replaced clutches in transmission and re flashed transmission software

Ford Focus in California, United States Aug 2012 - Aug 2016
Sep 2014 9000 mi	Computer adjusted for shifting problem, car balked and stuttered on low gear shift, especially stop and go traffic

Ford Focus in Michigan, United States May 2012 - Feb 2017
Sep 2012 4000 mi	Issues with sync not working with iPod or USB flashdrive for music.

Ford Focus in Georgia, United States Feb 2012 - Apr 2013
May 2012 9000 mi	Loaded updated computer data for transmission & ABS system. Loaded new data for trans/ABS
Aug 2012 14200 mi	Clutch problem. It was replaced, problem is cured.

Ford Focus in Alberta, Canada Mar 2012 - Sep 2013
Apr 2013 7640 mi	Headliner and overhead console had come loose. New hooks and fasteners required. Parts ordered, installed. Problem is fixed.

Ford Focus in California, United States Nov 2012 - Dec 2017
Aug 2013 35000 mi	Replacement of DCT transmission to correct hesitation, grinding and shifting problems. Replacement of headliner for rattles and slight separation from roof.
Jul 2015 61000 mi	Transmission shudders while accelerating. Dealer said it is both a TCM module reprogramming and clutch replacement issue. Dealer reflashed TCM but needed to order replacement clutch parts which are nationally back ordered for 2-3 months.
Nov 2015 64400 mi	Had to wait four months for new clutch parts to arrive. Part of a TSB and covered under the original factory warranty.
Jun 2016 70000 mi	Driver's front wheel bearing worn and replaced.
Aug 2017 84000 mi	TSB for replacement of door latches to prevent doors from opening by themselves.

Ford Focus in Michigan, United States Feb 2012 - Oct 2014
Apr 2012	Was built with faulty parts. Had rattle when going over rough roads and bumps. Dealer replaced several parts in front suspension on both sides.

Ford Focus in Massachusetts, United States Dec 2012 - Jan 2017
Oct 2013 41700 mi	Replaced the clutch (a recommended TSB) and reprogrammed transmission. The clutch had a mild shuddering issue previously. Recommended by ford - good to do this in warranty!

Ford Focus in Ohio, United States Mar 2012 - Jan 2015
May 2013 16000 mi	Software update to Sync
Jun 2014 27000 mi	HVAC air inlet shroud somehow leaked water into front passenger footwell

Ford Focus in California, United States Mar 2012 - Aug 2016
Feb 2013 21200 mi	Bad sync module. Part wasn't in stock and took 2 days to arrive. Update: New one still malfunctioning.
Apr 2013 24500 mi	Bad Sync module had to be rebooted. Second module having same issues after multiple resets, but I haven't had a chance to go in and get a new one. This part ford has now offered everyone a 5yr 100k warranty on.
Aug 2014 63000 mi US $120	reservoir is losing coolant, but no apparent leak knocking in front suspension battery failed, 63k miles, 28 months
Apr 2015 75700 mi	leaking engine mount shuddering. ordered replacement clutch. not cooling. ordered new ac controller.
Jun 2015 79000 mi US $50	replaced engine mount since part arrived replaced AC controller
Jul 2016 97000 mi	Install third clutch, flash TCM
Aug 2016 97000 mi	California lemon repurchased by ford for transmission clutches. SYNC module never fixed.

Ford Focus in Connecticut, United States Mar 2012 - Sep 2014
Jun 2012 10000 mi	Clunk at speeds under 25 MPH Buzz from center speaker
Sep 2012 14000 mi	Clunk
Jun 2013 22000 mi	Chrome flaking of steering wheel Speaker Buzzing

Ford Focus in New Hampshire, United States Jul 2012 - Apr 2019
Jul 2012 3178 mi	Driver side tail lamp scratching the body Sirius travel link not working
Sep 2012 6000 mi	MyFord Touch 3.2.2 update crippled the rear camera and the active park assist. Dealer re-flashed the software. Cargo cover strap snapped. Replaced by dealer
Nov 2012 8000 mi	Head liner rattles. Dealer added insulation Navigation constantly freezes. Updated the Sync MyFord Touch to version 3.5.1 Driver side tail lamp cover scratches the body causing paint chips. Second repair attempt. Body shop fixed the paint chips and adjusted the tail lamp cover
Oct 2013 21000 mi	Grinding noise from 1st to 2nd. Worse when turning left. Applied TSB 13-9-4. Seems OK now
Oct 2017 59000 mi	Passage side window switch stopped working. Dealer reconnected the loose wires
Aug 2018 64684 mi	Clutch replaced for free under extended transmission warranty

Ford Focus in California, United States Apr 2012 - Dec 2013
Aug 2012 5000 mi	Replaced front coils and upper strut bearings per tsb#12-6-17
Jun 2013 18000 mi	Clunking noise when driving over bumps or dips. Most noticeable when driving slowly. TSB item to replace left strut. Same problem occurred with right strut at 5,000 miles.

Ford Focus in Ohio, United States Jun 2012 - Sep 2013
Feb 2013 10800 mi	Updated the SYNC system

Ford Focus in Pennsylvania, United States Aug 2012 - Dec 2016
Sep 2012	Bought new on 8/27 with 7 miles on car. 8/28 car jerking upon acceleration after stop. Little power on inclines. 8/29 took in for service. Only 187 miles on car. 8/30 throttle body replaced. Was told car was fixed and that I could pick up. 8/30 returned car to service as problem returned, but worse. Hearing a slight rattling sound in engine when car was bucking and jerking. Almost lost power several times on way back to dealer. 9/2 car still in for service. 220 miles on car.
Jun 2013 14000 mi	Shudder in front end returned and getting worse. Perform TSB 13-4-5. Reprogram PCM and TCM Car still shuddering, but not as bad. Shuddering worse when A/C is running. Perform 13-4-5 Replace trans clutch.
May 2014 28600 mi	Car bucking and jerking when accelerating. Worse when driving on incline, shudder when shifting. Tech found TSB 140047 Reprogram PCM TCM (AGAIN!) Tech says within specs. July, 2014 shudder still present. Dealer- maybe replace clutch (AGAIN!)
Aug 2014 34000 mi	Returned car to dealer for ongoing shuddering on 8/11/2014. Told clutch needs to be replaced again. As of 8/16- still at dealer. Opened a case with Ford 6/2014 for Buyback/Replacement. Ford offered X plan and poor trade-in value instead.
Jan 2015 22000 mi	I'm hoping someone can offer some insight... I've had ongoing issues with the transmission and clutch since purchasing new. The clutch has been replaced twice and the transmission has been reprogrammed 4 or 5 times now (within 35, 000)
Aug 2016 66400 mi	Third internal clutch replacement. Also another transmission reprogram (at least 2 reprograms per year for front end shudder)

Ford Focus in California, United States Apr 2012 - Jun 2018
Aug 2015 32000 mi	There was shuddering upon taking off from a stop,and/or while making a turn from a stop. The clutch was replaced along with a newer updated seal. Along with an update on the transmission software.
May 2016 39000 mi	When starting the car, as I'd push the on the starter button the starting time was getting longer than before 1.5sec. All of a sudden nothing. I had started noticing this about 2-3wks prior. I had it towed to dealer. Code diagnostic is TCM.

Ford Focus in British Columbia, Canada Jan 2012 - Mar 2013
Apr 2012 1860 mi	Typical problem with the new automated manual transmission: lurching, poor idle. Controlling computer was reprogrammed and the problems were reduced. There was a TSB, that the dealer reluctantly admitted to when pressed.
Jul 2012 3500 mi	Noise from right front. Front right spring replaced including top bearing.

Ford Focus in Illinois, United States Aug 2012 - Jun 2017
Jun 2015 43000 mi	2nd gear was slipping severely when warm

Ford Focus in Michigan, United States Apr 2011 - Oct 2013
Apr 2011	Car said hood was open intermittently while driving even though hood was closed. Alarm also went off at night. Dealer replaced hood latch and hood latch sensor.
Jun 2011 3000 mi	Body panels were misaligned. Door would stick and it looked terrible. Service manager had to drive car back to assembly plant for fix.
Jul 2011 4000 mi	Update of MFT/Snyc due to the fact that the previous version was not stable
Sep 2011 6900 mi	Reflash of MyFord Touch. Still terrible. Reflash of MyFord Touch. Still terrible
Nov 2011 12000 mi	Myford touch still buggy
Mar 2012 16000 mi	Self install of MyFordTouch update. Done via USB stick, and took about 50 minutes.
May 2012 18600 mi	Tsb for transmission
Aug 2012 24700 mi	Replaced clutches

Ford Focus in Florida, United States Jan 2013 - Jul 2017
Apr 2013 19500 mi	Cruise Control would not turn on, but when it was reviewed, it was working as normally. Nothing was repaired, but I will be actively monitoring this issue.
Sep 2013 26000 mi	Cruise Control intermittent again. A problem was finally found with the switch and a part was ordered.
Nov 2013 27700 mi	The cruise control was intermittent again after trying to prove my case over and over with video evidence and test drives with the techs and other personnel. A problem with the clockspring and wiring harness was found and both were replaced.
Jul 2014 34500 mi	Sync was reset to accept Bluetooth Audio.
Jan 2015 31300 mi US $45	Transmission shuddering, lurching, bucking, and loss of power issues.
Mar 2015 43000 mi	New clutches and seals installed. TCM reflashed with latest revision.
Sep 2015 47000 mi	Driver's door latch not working properly. Door was not latching and staying closed. It could swing open freely. Was eventually repaired when parts arrived weeks later.
Oct 2016 59500 mi	New clutches and seals for the transmission.
Mar 2017 64700 mi	Driver's side rear door latch failed. I brought my vehicle in for repair as well as to perform the recall on the remaining door latches.

Ford Focus in Texas, United States Dec 2012 - Aug 2014
Jun 2013 18000 mi	A/C recharged by dealer. No other parts. Recommended A/C be shut off before turning off engine.
Apr 2014 38800 mi	Car acted like it was in nuetral. Transmission Control Module replaced.

Ford Focus in Idaho, United States Sep 2013 - Jun 2019
Oct 2013 28000 mi	Sometimes the dome lights were not coming on when unlocking doors with key FOB. Took it to the dealer and said there was a TSB for this. They updated the software in the BCM, all works now.
Nov 2013 28300 mi	E brake handle cover came loose, replaced under warranty.
Apr 2014 30200 mi	I had a small shudder and slipping from the clutches. There is a TSB for this which is a trans leak, then clutches would get oil soaked. All they had to do was to remove and clean the clutches and replace the seals. Works much better now.
May 2015 34000 mi	When listening to stereo with key acc. mode for about 10 min, then when turn car on radio would turn itself off, they couldn't find anything, just said it might be a battery saver mode, they also reprogrammed the software, seems fine now.
Feb 2016 37000 mi US $45	Once in a while it would briefly flashing hill start assist on start up, dealer put it on the scanner, did not find anything, also hasn't done it since that time.
Jun 2016 38000 mi	Clutches were shuddering and slipping a little, dealer reprogrammed it, but it still needs new clutches and seals, which are on a national back order right now.
Jul 2016 38300 mi	Parts finally came in, after about a months wait. The dealer replaced clutches, seals, throw out bearing and reprogramming.
Dec 2016 40000 mi	Flashing hill start assist on start up, took it to the dealer diagnosed as a faulty tcm which was replaced under it's extended warranty.
Nov 2017 45000 mi	Slipping and shuddering, replaced clutch packs and seals with reprogramming. Also had the battery replaced.
Feb 2018 47000 mi US $166	Exterior passenger side door handle bezel broke that holds the door handle in place, replaced and repainted bezel. It was originally caused by them replacing the door latches under a recall. It was not properly put back together correctly on that one side.

Ford Focus in Illinois, United States Mar 2013 - Mar 2023
Sep 2015 49000 mi	Transmission shifted rough and jerked at low speeds.
Dec 2015 51000 mi	Car jerked and halted. Shop could not duplicate, computer said everything within params.
Jan 2017 58000 mi	Back pressure wasn't allowing a quick and normal fill up
Jan 2023 77000 mi US $180	Diagnosed as bad TCM. Replacement TCM are on back order.

Ford Focus in Georgia, United States Feb 2012 - Mar 2015
Jul 2012 8000 mi	Rear deck lift up / down strings are flimsy and break easily. Need to be replaced by ford.
Oct 2012 13700 mi	There was a slow studder shift issue reported on websites and I requested and received the ECU firmware upgrade to reduce this problem. Wheel constantly failed to hold air. I believe the valve stem or seating of the tire was the issue. The slow leak was very annoying, finally after a couple of weeks, the dealer took the tire off, replaced the valve stem & remounted tire
Aug 2013 30600 mi	DO NOT BUY A FORD FOCUS. TOO MANY PROBLEMS WITH THE "SYNC" ( I guess I should have known when the thing is powered by Microsoft). This is the worst vehicle that I have ever owned. It gets good gas milage, cheap to own, but poor quality
Sep 2014 74000 mi	Car stumbled and died in the drive thru line at Starbucks on the way to church on Sunday morning. WOULD NOT restart. Used the key in the slot and it still wouldn't start. Kept saying "Parking Assist needs Service". Very funny, i DON'T
Dec 2014 78000 mi	Ford Sync is the worst consumer software that I have EVER used. I should have been wary when I saw the "Powered by Microsoft" logo, but failed. Ford caused me to give the car to my daughter & to drop the brand, I just bought a new '15 Mini
Mar 2015 78000 mi	Returned to dealer AGAIN for transmission slipping issues while in Drive. NUMEROUS problems with this car. Dealer checked and then re-programmed the Transmission shift unit. Car likely to get new Transmission in next 6 months Said Dealer

Ford Focus in Michigan, United States Jun 2013 - Jun 2014
Jan 2013 23000 mi	Addressed dual clutch transmission issues or stuttering/hesitating during 1st/2nd gear shifts. Slight leaking led to more robust review of trans.
Jul 2013 19000 mi US $45	Stutter/shimmy when accelerating between 1st/2nd and 2nd/3rd gears.
Dec 2013 23000 mi	vehicle shuddered when shifting between 2nd and 3rd¦ hunted for the right gear, revved excessively before shifting

Ford Focus in Florida, United States Aug 2013 - Jun 2022
Dec 2014 27000 mi	shifting issue, under warranty, only required a re-flash. ps: car is delivering an honest 38+ MPG on the road, drops to about 34 in town. 6sp AT

Ford Focus in California, United States Aug 2011 - Nov 2014
Nov 2014 20000 mi	Shudder when starting from a stop.

Ford Focus in Wisconsin, United States Feb 2012 - Mar 2013
Mar 2012 1000 mi	MyFord Touch update installation.
Jun 2012 5000 mi	Transmission software update.
Jul 2012 6000 mi	Vehicle stalled while driving and would not restart. Vehicle was towed to the dealer. Vehicle was out of fuel. Fuel gauge was showing nearly 1/4 tank when engine stalled. Dealer was unable to replicate problem; still not working. Passenger side windshield wiper became intermittently inoperable about a week after recall repair. Vehicle had been towed to dealer other than one that performed the recall work; stated they found tools from the other dealer under hood.
Aug 2012 7000 mi	Continuing problem with false readings from fuel gauge. Dealer checked gauge cluster and determined no problem. Dealer discovered fuel tank was warped, replaced the tank. Windshield wipers became misaligned. Driver's side wiper did not completely wipe its field of view, and the passenger side wiper was smacking into the moulding on the side of the windshield. Also, wipers were hitting each other on return. Continued false readings from fuel gauge. Dealer checked all systems and determined gauge was reading accurately. Car was returned with gauge reading approximately 1/2 tank. 2 days after car was returned with gauge indicating 1/2 full and assurances there was no problem, and having been driven about 60 miles, car stalled on a freeway in traffic. Ford roadside assistance delivered fuel. Started; driven to dealr Dealer determined car had defective gas tank purge valves, and replaced them on previous trip. Also determined that the fuel pump had been damaged and needed replacement. Part was on order, and required a separate visit to complete repair.
Feb 2013 13000 mi	"Focus" badge on rear hatch fell off. Replaced under warranty.

Ford Focus in Ohio, United States Jan 2012 - Feb 2018
May 2012 4300 mi	The PCM TCM ABS system needed to be reprogrammed. Sync system was malfunctioning and required update. Driver windshield wiper blade drags Proximity sensors are not calibrated correctly and do not warn driver of obstacle until 6" from obstacle. Prior to system updates, sensors would warn at approximately 2 to 3 feet prior depending on speed.
Sep 2012 10000 mi	Water stain on headliner where passenger-side front and rear door post meet the roof. Could not replicate leak, cleaned stain, though still visible.
May 2013 20000 mi	Attachment bracket on rear deck lid broke and had to be replaced.
Oct 2013 28000 mi	Car had bad wheel bearing on Drivers side rear wheel.
Nov 2013 28800 mi	Right rear wheel bearing was bad, had to replace.
Jan 2015 32500 mi	Clutch was shuddering (again!). The clutch had to be cleaned because a leak had developed. Then the oil leak had to be repaired. Ford cannot fix the transmission shuddering problem via programming or replacement parts. The flawed design causes premature wear and tear in the clutch assembly. This car will have to be repaired every year or two until it dies!
May 2015 47000 mi	Clutch assembly and bearings had to be replaced again to stop shuddering during gear changes.
Aug 2015 50700 mi	Had to yet again reprogram the transmission.
Dec 2016 73000 mi	Transmission has to replaced yet again for the shuddering problem and bad shifting between gears.
Apr 2017 79000 mi	Peeling thin metal plating on steering wheel caused a bad skin cut and had to be replaced. Car lurches on start and then wants to stall out. The service technician essentially said that's how the transmission works and essentially said nothing was wrong despite so many recalls and repairs done previously that never really fixed the problem.
Jul 2017 83000 mi US $160	Transmission is jerky and shudders upon acceleration when changing gears. The repair technician just said the transmission operates as designed. In essence, Ford's new corporate strategy is to deny the long standing problem doesn't exist even though there are numerous class action lawsuits regarding their transmissions and this is a very well known problem. Battery was replaced
Aug 2017 88000 mi US $59	Transmission again shudders badly when shifting gears. Dealership said nothing was wrong even though I can reliably replicate the problem just driving the car off the lot and they tried to levy a service charge of $59.00 on me to discourage me from bringing the car back for what is a well known and documented problem. A week later, my service charge was refunded when I ran the issue up the flagpole.
Dec 2017 90000 mi US $109	Repaired valve cover leaking.  Also, took the transmission in for repair since it is shuddering again between gear shifts, but Ford's policy is simply to refuse to repair the issues regardless of recall our factory extended warranty which I purchased.

Ford Focus in North Carolina, United States Feb 2013 - Nov 2014
Sep 2013 63000 mi US $1004	Loud noise while driving and increased when a wheel was placed under load (ie turning). Both front wheel bearings and axle center support bearing reported were found to be bad.
Nov 2014 87000 mi	Dual clutch transmission exhibiting known problems or clutch slipping and grinding noise between 1st and 2nd gear shift. Ford Dealer updated the PCM and advised that shudder experienced by clutch slip was normal.

Ford Focus in Alberta, Canada Sep 2011 - Mar 2013
Jan 2013	Wheel bearing so bad, apparently the wheel was ready to fall off.

Ford Focus in Florida, United States Jan 2012 - Jul 2018
Aug 2013 20600 mi	Water leak through left side of hatchback door.
Oct 2013 24500 mi	Continued water leaks through hatchback, fully sealed now.
Feb 2015 41300 mi	o2 Sensor failed, covered under Ford's power train warranty. Would have been $250+$90 diagnostic+installation labor for apx. $450 if not covered under warranty.
Mar 2016 58000 mi US $980	Bushings dry rotted loud crunch on bumps, replace both lower control arms. Engine oil leak in two spots.
Aug 2017 73750 mi US $680	Oil pan gasket replaced due to significant leaking

Ford Focus in Illinois, United States Oct 2011 - Aug 2012
Jan 2012	Emergency brake would not fully release after parking, leaving the brake light on. Bolts that hold the brake in place were loose. They were torqued down, fixing the problem.

Ford Focus in California, United States Feb 2012 - Dec 2021
May 2012 5000 mi	USB Port stopped working, part ordered.
Jun 2012 6000 mi	Repaired USB w/ ordered parts.
Aug 2013 25300 mi	Strut Bearing Failure SYNC failing to see USB Device
Mar 2014 28000 mi	strut failure, strut bearing failure, both were replaced

Ford Focus in California, United States Mar 2012 - Jul 2022
Oct 2017 26500 mi US $885	A/C compressor replacement.

Ford Focus in Texas, United States Sep 2011 - Dec 2016
Nov 2013 37100 mi US $520	Leaking radiator replaced
Jun 2014 42000 mi US $185	Tire pressure sensor replaced

Ford Focus in Idaho, United States Sep 2017 - Mar 2018
Mar 2018 74202 mi US $25	Replaced radiator overflow bottle and hose due to a crack in the bottle and the hose had rubbed against the serpentine belt causing a hole.

Ford Focus in Alabama, United States May 2013 - May 2016
Nov 2014 29700 mi US $848	Sync system operated erratically. A module was replaced. number pad on dash repaired.

Ford Focus in Missouri, United States Jun 2011 - Sep 2011
Aug 2011 5600 mi	gas gauge does not read properly reads full for over 150 miles same as before Dealer didnt fix it, still broken

Ford Focus in Ontario, Canada Nov 2011 - Sep 2017
Nov 2012 14260 mi	Speaker rattle in driver's side rear door.
Mar 2015 47120 mi C $2000	The electric power steering failed and a new steering rack assembly was required.

Ford Focus in Maryland, United States Oct 2011 - Jun 2022
Dec 2014 13000 mi	Driver's side power window stopped working.

Ford Focus in Ontario, Canada Mar 2013 - Dec 2014
Sep 2013 25420 mi	Small leak in the rear window under heavy rainfall

Ford Focus in Rhode Island, United States Oct 2011 - Dec 2013
Jan 2012 5000 mi	Car suddenly bucked and there was a significant loss of engine power, could not keep it at highway speed without high revving the engine. Took to dealer, the only thing they could find was that I had the wrong PCM software installed
May 2012 14900 mi	Passenger Seat was rattling very loudly. Took to dealer who found that the retaining clips for the fabric had broke. Replaced under warranty Paint was flaking from driverside mirror, dealer offered to repainted free of charger
Nov 2012 30700 mi	headliner began to rattle after...dealer reglued and stated that this has been an issue on sunroof models
Apr 2013 41800 mi	rattle comming from passenger b pillar

Ford Focus in New Hampshire, United States Mar 2015 - Mar 2016
Feb 2016 38000 mi US $50	Horn not working. Was covered under the extended warranty I purchased with a $50 deductible

Ford Focus in Michigan, United States Nov 2011 - Oct 2020
Dec 2011 1000 mi	Drive side door trim needed adjusting as the door was 'sticky' when opening from inside. Repair took less than 5 minutes.
Nov 2012 8100 mi	Blown fuse in car adapter.
Jan 2013 9700 mi	Bluetooth connectivity with phone and GPS was completely lost. Phone and GPS sync together just fine but the car's bluetooth connectivity isn't recognized by either device.
May 2013 13000 mi US $1	12V socket for navigation plug in stopped working. Same problem as 6 months ago. I suspect again it's a blown fuse but haven't had a chance to look yet as I just noticed yesterday but am taking to dealer next week to find any potential bugs.
Apr 2015 35300 mi US $100	Oil leak into transmission requiring a replacement of parts and teardown and cleaning of the transmission.
Jun 2016 45000 mi US $450	Transmission would not easily shift into 1,3,or 5th gear.
Dec 2017 60000 mi US $500	Sway bar and control arm replacement.

Ford Focus in Minnesota, United States Nov 2013 - May 2021
Jun 2013 20000 mi	rear seat coming apart rattles in overhead consol rattle in rear bumper clunking when cold in rear hatch area - solved by routine maintenance of rear shock absorbers.
Apr 2018 85000 mi US $30	Fuel vapor canister/valve was clicking. Slightly audible from cabin. Replace house/canister assembly.

Ford Focus in North Carolina, United States Jan 2013 - Mar 2016
Sep 2014 9000 mi	The charging port door fell off of the car while going down the highway and it had to be replaced by the dealer. This was more complicated than it should have been. Had to order port door and paint port door.
Feb 2015 13700 mi	We are getting a yellow "wrench" light that indicates the vehicle needs to be taken to the dealer for service. The dealer can not find why the light is on and resets it. The light still comes on--but not all the time.

Ford Focus in California, United States Nov 2012 - Nov 2015
Jun 2013 10000 mi	This was a software update for the Ford Focus Electric.
Sep 2013 13000 mi	Amber side lights were not wired. This was a recall fix. Small lights, hard to notice. I only learned of it through the My Ford Focus Electric forum first, then the recall notice.
Nov 2013 16000 mi	Ignition Button needed software update.

Ford Focus in Ontario, Canada Dec 2015 - Mar 2016
Mar 2016 62000 mi	Shift motor and programming, rear main seal

Ford Focus in North Carolina, United States May 2013 - Jun 2013
Jun 2013 14000 mi	Rain leaks into rear passenger door inside door panel. carpet and interior is all day. Open the door to a deluge of water every time it rains.

Ford Focus in Saskatchewan, Canada May 2012 - Jun 2022
Feb 2014 14880 mi	hole in boot of cv rod
Sep 2015 24800 mi C $140	auto had a noise when going over bumps - replaced front stabilizer links
Sep 2021 52596 mi C $855	Control arm bushings, wheel alignment