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2013 Infiniti JX Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/07/18 NHTSA ID: 10136202
TSB ID: ITB13-052b

Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. no other changes were made. please discard previous versions of this bulletin.
01/29/18 NHTSA ID: 10127461
TSB ID: ITB00-024g

Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. also, tips for using the procut? brake lathe were added on page 8, and a brake noise diagnostic works
10/24/17 NHTSA ID: 10120542
TSB ID: ITB16-048

Voluntary service campaign 2013 jx35 and 2014 qx60; cvt introduction infiniti is conducting this voluntary service campaign on certain specific 2013 jx35 and 2014 qx60 vehicles to reprogram the tcm and, if needed, inspect and replace the
10/14/17 NHTSA ID: 10119264
TSB ID: ITB16-047

Infiniti; diagnosis information for abs dtc c1130 service information when diagnosing for dtc c1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc c1130 is an abs dtc that indicate
10/14/17 NHTSA ID: 10119255
TSB ID: ITB13-052a

Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. please discard previous versions.
10/11/17 NHTSA ID: 10118685
TSB ID: ITB17-048

2013 jx35 and 2014 - 2017 qx60; radiator shroud and cooling fan assembly replacement procedure service information when replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air
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09/13/17 NHTSA ID: 10117386
TSB ID: ITB17-002b

Infiniti; oil leaking around valve timing control solenoid valve this bulletin has been amended. the parts information section has been revised. no other changes have been made. please discard previous versions of this bulletin.
08/01/17 NHTSA ID: 10109195
TSB ID: ITB17-026

Infiniti; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). important: make sure this incident has been duplicated at a gas station by deale
08/01/17 NHTSA ID: 10109187
TSB ID: ITB15-012g

2013 jx35 and 2014 - 2017 qx60; cvt judder and dtc p17f0 or p17f1 stored this bulletin applies only to vehciles equipped with a 6 cylinder engine. this bulletin has been amended to add model years to the applied vehicles and change th
08/01/17 NHTSA ID: 10109145
TSB ID: ITB17-002

Infiniti; oil leaking around timing control solenoid valve this bulletin does not apply to hybrid vehicles. if you confirm engine oil is leaking from a valve timing control solenoid valve. and the valve timing control solenoid valv
08/01/17 NHTSA ID: 10109231
TSB ID: ITB17-002a

Infiniti; oil leaking around valve timing control solenoid valve this bulletin does not apply to hybrid vehicles. this bulletin has been amended. the title has been changed. the parts information and claims information sections have b
02/13/17 NHTSA ID: 10091384
TSB ID: ITB14-011C

Remote engine start not working this bulletin has been amended. changes have been made to items 4 and 13 in the supplemental diagnosis table. no other changes have been made. please discard previous versions of this bulletin. service inf
07/07/16 NHTSA ID: 10075621
TSB ID: ITB15-011B

Summary to be provided on a future date.
07/07/16 NHTSA ID: 10075620
TSB ID: AT14-017B

Summary to be provided on a future date.
07/07/16 NHTSA ID: 10075622
TSB ID: AT15-007E

Summary to be provided on a future date.
09/24/14 NHTSA ID: 10056172
TSB ID: ITB-14-036

Infiniti: while driving, unexpectedly and abruptly, or up and down, and distance to empty (fuel) fails to give correct reading of fuel gauge. model 2013-2014 jx35, qx60. updated 9/29/14.
12/06/13 NHTSA ID: 10053951
TSB ID: ITB-13-044

Infiniti: the instrument cluster has a warning indicator, that illuminates, of a loose fuel fill cap. model years 2012 and up. no models listed.
09/24/13 NHTSA ID: 10052943
TSB ID: ITB-13-025

Infiniti: cvt fluid may be leaking from the transmission to the radiator cooler hose. the may have become detached from the vehicle. *js
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07/08/13 NHTSA ID: 10052281
TSB ID: ITB-13-017

Infiniti: information regarding a service kit for the replacement of high pressure hose and the steering gear on certain vehicles. model 2013 jx.
11/14/12 NHTSA ID: 10047200
TSB ID: ITB-12-067

Infiniti: see document search button for owner letter. due to possible damage to air fuel (a/f) sensors, caused by engine control module (ecm) improper calibration, the a/f sensors will be replaced, if needed. model 2013 jx35.
09/12/12 NHTSA ID: 10045700
TSB ID: ITB-12-053

Infiniti: see document search button for owner letter. on some vehicles, the supplemental, dte, to fuel gauge, may be inaccurate and should be reprogram; while the combination meter may not illuminate. model 2013 jx35. updated
08/01/17 Transmission and Drivetrain NHTSA ID: 10109230
TSB ID: ITB15-010c

Infiniti; procedure to clean cvt transmission fluid coolers this bulletin has been amended. the applied vehicles section has been revised. please discard previous versions of this bulletin.
10/21/13 Transmission and Drivetrain NHTSA ID: 10053323
TSB ID: ITB-13-037

Infiniti: some vehicles, during light acceleration, may experience a judder. no stored dtcs. *js
08/29/13 Transmission and Drivetrain NHTSA ID: 10052661
TSB ID: ITB13-025

Infiniti: fluid leak in the cooler hose. fluid is leaking from the transmission to the radiator.
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07/12/13 Transmission and Drivetrain NHTSA ID: 10052341
TSB ID: ITB-13-020

Infiniti: may be shudder from the torque converter. updated 7/22/13. updated 09/23/2013 *js updated 10/24/13.
05/14/18 Brakes and Traction Control NHTSA ID: 10136642
TSB ID: ITB11-005d

Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136647
TSB ID: ITB12-011k

Telematics service information this bulletin has been amended. changes have been made throughout. it is necessary to read the revised procedure(s) in entirety to properly perform the action(s). please discard previous versions of this bu
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136638
TSB ID: ITB03-051L

Headlamp fogging this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
02/20/18 Electrical and Air Conditioning NHTSA ID: 10129108
TSB ID: ITB12-011j

Telematics service information this bulletin has been amended. a correction was made to the service procedure on page 15. no other changes were made. please discard previous versions of this bulletin.
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127463
TSB ID: ITB12-011i

Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. this bulletin has been amended. changes have been made throughout. you must read the entire bulletin to understand all
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10/24/17 Electrical and Air Conditioning NHTSA ID: 10120571
TSB ID: P7331

Disabling the 2g tcu voluntary service campaign ***** campaign summary ***** infiniti is conducting a voluntary service campaign to disable (turn off) the 2g telematics control unit (?2g tcu?). the subject qx56/qx80, jx35/qx60, m37/m56/
10/11/17 Electrical and Air Conditioning NHTSA ID: 10118683
TSB ID: ITB12-011h

Telematics service information this bulletin applies to vehicles equipped with factory navigation system. this bulletin has been amended. information for several 2018 models has been added. no other changes have been made. please disc
09/13/17 Electrical and Air Conditioning NHTSA ID: 10117389
TSB ID: ITB17-016c

2013 jx35 and 2014 - 2016 qx60 occupant classification system retrofit this bulletin has been amended. pages 15 and 17 have been revised. no other changes have been made. please discard all previous versions of this bulletin.
09/13/17 Electrical and Air Conditioning NHTSA ID: 10117388
TSB ID: ITB17-016b

2013 jx35 and 2014 - 2016 qx60 occupant classification system retrofit this bulletin has been amended. the claims information section has been revised. no other changes have been made. please discard previous versions of this bulletin.
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109183
TSB ID: REVISION 3-PC451

2g telematics hardware replacement client satisfaction initiative the announcement from january 3, 2017 has been revised to include: - campaign repair bulletin, itb17-007 has been developed and is now available on nnanet, and asist. pl
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109119
TSB ID: PC501 - 2013 JX3

Cvt software update/warranty extension voluntary service campaign ***** campaign summary ***** infiniti is conducting a voluntary service campaign to reprogram the transmission control module (tcm) to improve cvt service diagnostics. th
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08/01/17 Electrical and Air Conditioning NHTSA ID: 10109168
TSB ID: REVISION 2-PC451

2g telematics hardware replacement client satisfaction initiative the announcement from november 3, 2016 has been revised to include: - 283b0-3ja6a is the part number being used for all vehicles, except q50 o this part supersedes the p
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109161
TSB ID: PC501 - 2013 JX3

Cvt software update/warranty extension parts update ***** parts update ***** infiniti has temporarily placed remanufactured cvt assemblies on parts restriction. all existing orders currently on backorder will be removed from the system,
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109220
TSB ID: PC501 - 2013 JX3

Cvt software update/warranty extension parts update 2 ***** parts update ***** campaign bulletin itb16-048 has been revised to address a part change (in the event that parts are needed) and is now available on nnanet & asist. o valve b
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109229
TSB ID: ITB13-055b

Cvt / tcm calibration data "write" procedure this bulletin has been amended. applied vehicles has been updated. service information has been amended. a repair table has been added. procedural steps have been added to service procedure. d
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109233
TSB ID: ITB17-015

Navigation system reboots when sxm traffic is enabled if you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. note: perform the steps in this bulletin only if the above condition occurs while the
02/13/17 Electrical and Air Conditioning NHTSA ID: 10091427
TSB ID: ITB12-011F

Telematics service information vehicles equipped with factory navigation system this bulletin has been amended. modifications have been made to include qx30. no other changes have been made. please discard all previous versions of th
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07/07/16 Electrical and Air Conditioning NHTSA ID: 10075618
TSB ID: ITB13-055A

Summary to be provided on a future date.
02/19/15 Electrical and Air Conditioning NHTSA ID: 10056785
TSB ID: ITB-14-051

Infiniti: on some vehicles, the forward collision warning (fcw) malfunction has been or is on and fluid level for brakes is normal and the abs control unit needs programming, per service procedure. model 2013-14 jx35, qx60, 2014-15 q50.
09/29/14 Electrical and Air Conditioning NHTSA ID: 10056179
TSB ID: ITB-14-042

Infiniti: information regarding two stain gauge occupant classification system (ocs) sensors and operation explanation of different response to occupant seating posture. model 2013-2014 jx, qx60, qx50.
04/10/13 Electrical and Air Conditioning NHTSA ID: 10051766
TSB ID: ITB-13-13

Infinti: cruise control will not set and dtc p0605 is stored. if a malfunction in the ascd system is detected, the cruise indicator may stay on and the set indicator may flash. *js
08/22/12 Electrical and Air Conditioning NHTSA ID: 10045260
TSB ID: ITB-12-044

Infiniti: see document search button for owner letter. on certain vehicles, the adas control units and radar are being reprogrammed with no charge to labor or parts. updated 8/28/12.
07/11/12 Electrical and Air Conditioning NHTSA ID: 10044526
TSB ID: ITB-11-049-B

Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013.
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04/23/12 Electrical and Air Conditioning NHTSA ID: 10043704
TSB ID: ITB-12-013

Infiniti: performing millimeter wave (radar) sensor adjustment service will require a special service tool kit.
02/20/18 Other NHTSA ID: 10129111
TSB ID: ITB18-003

Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. service information the national highway traffic safety administration (nhtsa
01/29/18 Other NHTSA ID: 10127465
TSB ID: ITB17-009a

Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. no other changes have been made. please discard previous versions of thi
01/29/18 Other NHTSA ID: 10127462
TSB ID: ITB09-039e

Windshield cracking this bulletin has been amended to apply to the latest models and model years. also, warranty information on pages 1 and 8 has been updated. no other changes have been made. please discard previous versions of this bul
10/24/17 Other NHTSA ID: 10120541
TSB ID: ITB12-076b

Power back door calibration the applied vehicles in this bulletin have been amended. no other charges have been made. please discard previous versions of this bulletin.
10/24/17 Other NHTSA ID: 10120581
TSB ID: ITB16-040

2013 jx35 and 2014 ? 2015 qx60; door mirror glass will not return after shifting reverse to drive applies to vehicles equipped with automatic drive positioner if you confirm the door mirror glass (lh and rh) automatic tilt down-up fe
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10/24/17 Other NHTSA ID: 10120545
TSB ID: ITB17-007

Client satisfaction initiative 2g telematics hardware replacement this bulletin applies to vehcile equipped with navigation systems only. service information on february 26, 2016 infiniti announced that it was sending a reminder noti
10/24/17 Other NHTSA ID: 10120577
TSB ID: ITB13-035b

Cvt fluid level check service information this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard all previous versions of this bulletin.
10/24/17 Other NHTSA ID: 10120576
TSB ID: ITB12-011g

Telematics service information this bulletin has been amended. modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. no other changes have been made. please discard all previous versions of this bulletin.
10/14/17 Other NHTSA ID: 10119284
TSB ID: REVISION 1-PC451

2g telematics hardware replacement client satisfaction initiative the announcement from september 2, 2016 has been revised to include: - the telematics upgrade for 2014-15 q50 is now available. the procedure and part information has bee
10/14/17 Other NHTSA ID: 10119216
TSB ID: ITB17-041

Voluntary service campaign infiniti; 2g telematics hardware deactivation introduction infiniti is conducting a voluntary service campaign (in the u.s. only) on certain specific 2013-2016 infiniti vehicles equipped with 2g telematics ha
10/14/17 Other NHTSA ID: 10119212
TSB ID: ITB16-021a

Theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened this bulletin has been amended. the applied vehicles and parts information sections have been revised. no other changes have been made. please discard previous ver
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10/14/17 Other NHTSA ID: 10119211
TSB ID: ITB14-053a

Thunk sound on first few accelerations of the day this bulletin has been amended. changes have been made throughout. please discard previous versions of this bulletin.
10/14/17 Other NHTSA ID: 10119184
TSB ID: ITB17-005

Bluetooth, usb, and aux function diagnostic tool service information the enhanced multi-media interface tester (emmit) j-51922 is a new special tool that tests the functionality of the following features: bluetooth o pairing/connectin
10/14/17 Other NHTSA ID: 10119259
TSB ID: ITB16-040a

2013 jx35 and 2014-2015 qx60; door mirror will not return to set position after shifting from reverse to drive this bulletin has been amended. the title has been modified, and references to automatic drive positioner have been changed to
10/11/17 Other NHTSA ID: 10118678
TSB ID: ITB11-005c

Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
08/01/17 Other NHTSA ID: 10109142
TSB ID: ITB12-076c

Power back door calibration this bulletin has been amended. step 15 has been revised. no other changes have been made. please discard previous versions of this bulletin.
08/01/17 Other NHTSA ID: 10109190
TSB ID: ITB16-048b

Voluntary service campaign 2013 jx35 and 2014 qx60; cvt this bulletin has been amended. a correction was made to the dtc number on page 16. no other changes have been made. please discard previous versions of this bulletin.
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08/01/17 Other NHTSA ID: 10109189
TSB ID: ITB16-048a

Voluntary service campaign 2013 jx35 and 2014 qx60; cvt the parts information in this bulletin has been amended. no other changes have been made. please discard previous versions of this bulletin.
02/14/17 Other NHTSA ID: 10091613
TSB ID: PC451_PC452_PC45

2g telematics hardware replacement client satisfaction initiative on february 26th, 2016 infiniti announced that it was sending a reminder notification to clients affected by at&t¿s planned discontinuation of the 2g cellular network. in
02/14/17 Other NHTSA ID: 10091612
TSB ID: PC451_PC452 2G T

Pc451_pc452 2g tcu update - mail notification the purpose of this announcement is to let field personnel know that the first 22k owner mailings have been sent out today. this first mailing was directed towards current infiniti connection
02/14/17 Other NHTSA ID: 10091569
TSB ID: ITB12-054B

This bulletin has been amended. the title and if you confirm section have been revised. no other changes have been made. please discard previous versions of this bulletin.
06/22/16 Other NHTSA ID: 10074545
TSB ID: ITB14-042A

Summary to be provided on a future date.
01/31/14 Other NHTSA ID: 10054528
TSB ID: ITB-92-069-D

Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the modified wheels or performance. models all. no years listed.
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01/09/14 Other NHTSA ID: 10054302
TSB ID: ITB-13-039

Infiniti: service bulletin concerning low tire pressure warning system information. *js
12/19/13 Other NHTSA ID: 10054093
TSB ID: ITB-13-050

Infiniti: once bcm goes into sleep mode and all doors are locked, all of applied vehicles remote functions fails work for approximately 15-20 minutes. model 2013 jx35.
04/10/13 Other NHTSA ID: 10051765
TSB ID: ITB-13-12

Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. lock/unlock request button located on outside door handles of vehicles can be disabled (or enabled) through either the "comfort & conv" setti
11/05/12 Other NHTSA ID: 10047039
TSB ID: ITB-09-011-A

Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. no models
04/24/12 Other NHTSA ID: 10043720
TSB ID: ITB-12-005

Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors.

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Infiniti JX TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.