2012 Kia Soul Kia Soul 2012

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2012 Kia Soul repairs by problem area

Engine (0%)

Transmission and Drivetrain (18%)

Brakes and Traction Control (7%)

Suspension and Steering (3%)

Electrical and Air Conditioning (65%)

Paint, Rust, Leaks, Rattles, and Trim (0%)

Other (7%)

Chart based on 71 repairs.
See TSBs and recalls for the 2012 Kia Soul.

2015 Kia Soul 4dr Hatch

142-horsepower 2.0L I4 5-speed manual FWD

11500 mi black paint over the drivers door is bubbling The leather on the drivers seat is flaking.. It seems to be cause by the seat belt rubbing on it. 
4300 mi Seems the rear right px seatback is not adjusted properly and rattles over bumps and with body flex Right front door strap bolt loose so when door opens the metal strap would not catch the door, would slide and would clunk as the strap hit the end of the bolt. 
5580 mi Seat actually had something internally loose with was causing the rattle. Right rear seat back swapped from another new car, all goo now, no noises after 1000Kms 

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2015 Kia Soul 4dr Hatch

130-horsepower 1.6L I4 6-speed manual FWD

1700 mi XM/Sirius antenna interior connection loose and mount on roof leaking water. Connector reassembled and mount tightened down. 
2000 mi Sun visor post loose, discovered screw missing from assembly. Installed screw. 
6000 mi Headliner buzzing around front interior light; update: problem returned within 30 days 
8000 mi Buzzing from headliner surrounding front interior light 
9000 mi Buzzing from headliner never fixed. 

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2014 Kia Soul 4dr Hatch

142-horsepower 2.0L I4 5-speed manual FWD

1500 mi Blower motor electrical whine. Blower motor replaced. Front seat fabric wearing prematurely - fabric was bunching up along top of seat cushion. Fabric was resecured to the seat. 
5000 mi Automatic shifting from second to third gear yields a loss in power and hesitation. Excessive wind noise at highway speeds between 50 and 70mph. Driver's-side door only; passenger side does not exhibit this problem. 
15000 mi Installed additional weather stripping along driver's-side door using self-stick weather stripping. 
16000 mi

US $200
Excessive wind noise still occurring on driver's side at and above 55MPH. Noise does not occur on passenger-side of vehicle. Additional weatherstripping installed to no avail. 
17300 mi Replaced window seal has now created a window rattle that did not exist previously. 
22000 mi Crunching/grinding noise emanating from suspension areas. 
24000 mi Rattles coming from steering column. Two inch circular plastic piece fell into driver footwell while driving. Origin unknown. 
25300 mi Grinding and crunching noises emanating from front and rear undercarriage. Dealer retorqued loose suspension nuts and bolts. Repair was not successful as noise is still present. 

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2014 Kia Soul 4dr Hatch

130-horsepower 1.6L I4 6-speed manual FWD

10300 mi Had to replace an entire side light assembly on passenger side of car. It was full of moisture. 
12000 mi Severe rattle in the dash. Right side near windshield. They could not fix it. Have to take it back and leave it. They have to remove the whole dash. Driver door lock sticks. Engine bogs or hesitates at take off in lower gears as accelerator is pressed hard. 
22000 mi Rattle in upper right dash. Near window. After 2 trips. Still not repaired!!! 
23000 mi We will see if the rettle has been successfully repaired. 
26000 mi Same rattle in upper right dash. Kept car 18 days. Rattle came back five days later, in early August. back with me.Complained to KIA motors. A Tech rep is to get back and set up a meeting. 
44000 mi Rattles fixed. 
32240 mi scratched gear knob rattle on front drivetrain while driving 

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2013 Kia Soul 4dr Hatch

142-horsepower 2.0L I4 5-speed manual FWD

6000 mi Front passenger door didnt close easily upgraded bluetooth system 
9300 mi since upgrade of blue tooth software dialing system does not work properly (though it did previously) Door still difficult to close 
14000 mi After a long discussion with the dealer, he admitted that the paint quality of the Kia Soul is in his words "soft" and that they have had other complaints. Same for glass quality of front windshield. He took pictures of the problem areas. 
24700 mi Dealer replaced drivers side inside door handle as chrome was peeling off. 
76000 mi Replace inside door handle (Drivers side.) 2nd replacement 
7000 mi wheel nuts rusting on 2 wheels 
15000 mi Passenger side seat heater switch stuck in ON position 
20440 mi Clicking, metallic noise coming from rear of vehicle. Dealer replaced both left and right rear shock absorbers. Noise gone. 
21080 mi Front left inner door handle finish chipped.rnReplaced part as per recall. 
4000 mi During heavy rain water leaks through front, side drivers window and the roof. 
14880 mi Back up camera replaced 
17360 mi Front driver and passenger door handles had always felt rough and eventually the paint peeled off revealing plastic underneath and a sharp ridge that cut my hand. Door handles replaced under warranty 
15000 mi Rattle coming from dashboard. 

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2012 Kia Soul 4dr Hatch

142-horsepower 2.0L I4 5-speed manual FWD

42000 mi

US $100
Water leak into interior primarily in the rear passenger seat area floor. Service Tech unable to determine the location of the leak. No repair completed. Still leaks during rainfall. 
30000 mi Reoccuring water leak from top of backlite 
30000 mi Drive side headlamp had moisture within glass. Dealer replaced under warranty. 
100000 mi

US $89
Lost the right side windshield "A" pillar molding when getting an air blast from a tractor trailer. Got one online. Used black duct tape until part arrived to keep wind noise less noticeable. 
40300 mi Glove box light would not go off. Dealer replaced the glove box under warranty. Parts had to be ordered, so a second trip was required. 
42160 mi Back up camera failed. New camera ordered under warranty. Second trip needed as parts needed to be ordered. 
86800 mi

C $118
Radio failed to save selected stations, clock time was incorrect and finally no sound. Repair cost was for diagnostic work only. Kia are replacing the radio no charge, as a goodwill jesture. 
89280 mi

C $365
Fuel filler door failed to open at gas station. Finally popped open but no repeat. This happened twice before but months ago. Visit to dealer, lube was no help. Replacement needed at $365 tax in. All labour, only $61 in parts. Now 142000 km. 
89900 mi

C $2000
Routine service LOF, brake service, rattle in rear on bumps. The rattle seemed to be related to the muffler. It was investigated and some minor work was done. Some improvement was made. Now it is back, same as before. Call from dealer to advise me the Instrument cluster has failed! $1300 for replacement + $ 300 service. Total this trip $2000! End of the road for this vehicle. No more Kia for me. 
96100 mi

C $600
Wobbling noise from front when going over small bumps. Recommended repair was to the replace the sway bar links. Also replaced a leaking PVC valve on the transmission. Handles like new and improved gas milage bonus. An OK repair at 155,000 km. 
39000 mi Steering wheel leather falling off 
45000 mi

US $154
UVO radio no sound...Has display, clock keeps defaulting 
64500 mi Radio dead again...No output speakers! Called KIA to open a case, told to take it to the dealer. 
66000 mi Radio issue again...NTF now working? 
69000 mi Back-up camera (just grid) has no video! NTF working today...Camera cost $415 plus labor! This is a on going problem 
70000 mi

US $125
Battery acting up, now will not start! Replaced Battery...No issues all is well! Still issues with back-up camera? 
5000 mi Popping sound when playing i-Pod through UVO ICE system. Dealer updated software. 
35000 mi Moisture in headlight. 
16000 mi

US $110
Right windshield garnish blew off during strong headwind on freeway 

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2012 Kia Soul 4dr Hatch

142-horsepower 2.0L I4 4-speed automatic FWD

Had a ding on hood when it was delivered. Dealer had PDR fix it the next week. 
22000 mi They had to replace the glove box. It rattled and would not close tightly. Replace glove box 

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2012 Kia Soul 4dr Hatch

123-horsepower 1.6L I4 5-speed manual FWD

26000 mi Fixed error in displaying MPG (went from ~4 high to within 1) 
48000 mi Exterior trim panels on A-pillar were pulling away from body. Dealer replaced. Cruise control switch was intermittantly not engaging. Dealer replaced. 
17000 mi Misfire related to GDI fuel system, replaced injectors and DI fuel rail. Removed head and cleaned carbon deposits off of valve stems because of build up from GDI poor design. 
24000 mi All but drivers power locks did not function. Tech greased all connectors and ran diagnostics and greasing the connectors fixed the problem. Drivers seat squeaks. Seat track ordered, not fixed at this time. 
26000 mi Door locks didn't work. They replaced a fusebox which corrected the issue. Took 3 trips and many parts ordered to correct it. 
30000 mi Misfires. Fixed by running carbon cleaner through the motor. 
32000 mi Misfire 

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2011 Kia Soul 4dr Hatch

142-horsepower 2.0L I4 4-speed automatic FWD

9000 mi

US $30
back rear window leaking at top when it rains or when i wash car. 
3000 mi Odd wrinkles on steering wheel center/horn button. Part ordered. 
9000 mi replaced center steering wheel (air bag cover) wrinkles still there - told it is the way the air bag is folded behind trim. 
25000 mi

US $25
Car wouldn't start (keyed ignition). Engine tried to turn over but wouldn't. Personal mechanic tested battery, charging system, starter - all OK. Turned ignition on few times, car started. 
33300 mi Sunroof switch only works intermittently. Dealer found faulty component. Replacing component under warranty. 
37000 mi Recurring sunroof switch problem. Faulty switch previously replaced. This visit dealer adjusted contacts that were not connecting properly. Sunroof works again (we will see if this repair lasts). 
39000 mi Sunroof switch replaced 3rd time. Still doesn't work as designed. New recall may address the problem. Next service Apr 2015. 
42300 mi Sunroof still not working. Kia not responding to dealer inquiry (they say). Next appt Oct 2015 to diagnose the problem. My opinion - the motor is not working. 
52000 mi Sunroof problem finally fixed! The sunroof motor was locking up preventing the roof from opening. Motor was replaced and sunroof finally works. 
15000 mi The steering columm cover broke. Dealer ordered new parts and replaced for free under warranty. 
6000 mi Dealer keybox had damaged the driver's door seal. Dealer replaced the seal on this visit. 
11000 mi Brake switch sensor was faulty. Was not sensing that brake was depressed and would not turn engine over when push-button start was activated. 
11160 mi Battery cables replaced under warranty 
16120 mi Actuator switch on drivers door malfunctioned Took 3 visits to get actuator switch fixed on door. Serviceman damaged door seals in effecting repair. Took 2 visits until they believed me and replaced door seal 
18600 mi Same problem as before. Pushed ignition switch and door actuator switches blew again. Same main module that electrically controls door switches no longer working. Door locks manually unusable - unable to open door with key fob 
19840 mi B C M module gone again for 3rd time in 6 months. Part on order and subsequent to installation dealership will run diagnostics again as the problem seems to be initiated by the push button start sending a surge through the B C M. 
20140 mi 4th BCM in car. Took it to a different dealer. Car was in for 4 days as previous dealer's mechanics has glued all the parts together in the door when they repaired the door seal. This dealer found it when they tested all the wiring 
21080 mi Body Control Module went for 5th time in 6 months. This time the door harness was replaced, the fuse box and the BCM twice as the first diagnostic results were not satisfactory. Most of the 3 weeks the car was in the shop was waiting parts 
24800 mi Back up camera (factory installed) seal failed. New back up camera installed. 
26040 mi BCM went yet again. Kia wanted car at dealer to retrace all of the wiring for the 3rd time. I wasn't prepared to be without my car for 4 weeks again and sold the car as is. Door still leaking despite being fixed twice. 

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2011 Kia Soul 4dr Hatch

122-horsepower 1.6L I4 5-speed manual FWD

6000 mi Faint dark circle in paint, under clear coat on front driver fender. Size of tennis ball only seen in certain light. 

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2010 Kia Soul

Engine not specified

15000 mi Trim on door was loose 

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2010 Kia Soul 4dr Hatch

142-horsepower 2.0L I4 5-speed manual FWD

1000 mi Speaker Mood light switch replacement per TSB. 
6000 mi Rear wiper motor making grinding noise. Problem was dried out rubber gasket. Dealership took motor apart, lubed gasket and re-assembled. Very quiet now. 
15000 mi Shift skirt replacement to fix 'missing' first gear when coming to a stop Radio was having issues with steering wheel control, volume down instead of up, switching modes instead of channels. Replaced radio 
42000 mi

US $100
Amplifier was bad and had to be replaced. 
52000 mi

US $75
Bad radio fuse, battery low CCA 
1000 mi Driver's side interior door handle, "Comfort Touch" paint worn off. 
10000 mi Evap Valve had failed. Dealer replaced Evap valve. 
11000 mi check engine light came on saying that the car was taking to long to warm up. The right rear wheel was damaged like it was curbed and the dealer replaced it out of their pocket. This occured in December 2009 when the vehicle was new. 
13200 mi manual transmission shifting issue (TSB)  door weatherstrip 

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2010 Kia Soul 4dr Hatch

142-horsepower 2.0L I4 4-speed automatic FWD

6000 mi Scratches on driver side, inside door panel. Panel was ordered under warranty. 
7000 mi The door panel was installed in less than 30 minute and I was completely happy with the results.  
10000 mi Rear wiper mechanism grinds and sounds like the gears are slipping. 
15000 mi Grinding sound from rear windshield wiper. They had to lubricate a rubber piece in the gear mechanism. 
27000 mi CD player would overheat, stop working and not eject the disc. Dealer ordered replacement, brought the car back the following week and replacement was installed within a few hours. 
35000 mi noticed a rattling in the front of the car. dealer found a loose bolt under the hood that was holding a shield on. tightened the bolt and no more noise. 
39000 mi Seat bottom needed to be replaced due to squeaking/creaking when driving. 
3000 mi Brake pedal makes squeeking noises when pressed and released. Lubricated system. 
6000 mi Master cylinder damaged by lubricants used in earlier repair, new part installed and problem resolved. 
10700 mi Replaced map lights due to rattle 
13000 mi Rear window wiper making grinding noise when being turned on. Grommet in wiper mechanism lubed and problem resolved. 
16500 mi Transmission was slipping and surging. There was a TSB on this problem which needed a flash update. Car runs beautifully now. 
28000 mi Electronic stability control warning light malfunctioned 
33000 mi Transmission skipping/lurching going up hills. Transmission replaced by dealership 
34300 mi

US $105
Premature degradation of spark plugs shorted out engine coil pack. New spark plugs were installed snd will be examined every 6 thousand miles for plugs burning out. 
12000 mi Loud air duct noises when in air turbulance or behind semi trucks 
24360 mi

C $40
interior mirror loose. Replaced 
23000 mi Never had a problem requiring repair, but the interior was the most scratch prone interior I've ever seen. Slightly above lightly scratching your nails on the interior leaves permanent scratches. Heard a rumor they changed the plastic formulation later. 
24700 mi Front right pillar had paint fading *d Front passenger side pillar faded paint 
There was a rattle inside the front passenger's side door panel. They took apart the seat, dash, and door panel to locate the problem. It was a loose piece that they tied down. This solved the problem.  
15000 mi Since the recall repair on the speaker lights, they have been blinking on and off when the car is running. Dealer was able to recreate the problem, tightened some wiring harnesses. Problem returned within 1 week. Need to make new appt. 
21000 mi Speaker lights blinking on and off when the car is running. 
2000 mi Headlight was not positioned correctly in housing leaving a 1" gap between metal and light. Dealer claims it is fixed but it is still uneven and doesn't match the headlight in the housing on the other side. 
4000 mi Car was dead. Had Kia roadside assistance out 2x in 2 days. They found a blown fuse (Ignition 2) under the hood. Replaced fuse. It blew again by the time we got car home. Dealer says "can't duplicate problem". Replaced fuse again. :( Car died again (less than a week after being told at dealer that there was nothing wrong with the vehicle) and had to be towed. This time dealer replaced starter and ignition. So far car has not died again. I am keeping my fingers crossed! 
6000 mi Car lost headlights while driving and then car died. This has happened multiple times. Dealer replaced wiring harness this time. I have no confidence that this car is fixed. It is not safe to drive. I am going to pursue a Lemon Law claim 
37000 mi A-pillars came off of car while driving down the highway 
3720 mi The transmission,when put into drive(and only drive),will not respond,then BANG,into gear it goes. It doesn't do this all the time,which is making it hard to figure out. I have taken the soul back to the dealer,and they "flashed" the tranny,but to no effect.It is now worse. I am going back again to have it looked at.(third time now). 
4960 mi The transmission is still doing the same thing! Head office is now involved,but I'm not getting anywhere with them. Sure Kia has a good warranty,but if they keep denying the problem is there,what good is it? 
5580 mi The dealer has replaced the transmission,and it seems to be fine,right now. 
44040 mi The front passenger side speaker was not working. The driver's seat lower cushion needed replacing. All done under warranty. 
47740 mi The left and right axles had to be replaced due to rips in cv joint boots. 
3720 mi Calipers pins required lubrication as they were noisy when brakes were activated. 
4340 mi Rear wiper spray nozzle mounting loose. Clip was installed incorrectly during manufacturing. Mechanic reinstalled the clip properly. 
4960 mi Currently dealing with KIA Canada regarding poor quality interior door panels which scratch easily. 
17700 mi Creak in suspension or body. sound was not noticable due to rainy weather. Dealer attempted to fix but problem returned when weather dried out. 
27000 mi Creaking noise in seats when 2 occupants and cornering. Stability control activation light would come on when driving on dry pavement. To turn off light, ignition would have to be turned off and car re-started. 
1000 mi Door panel plastic replaced. 
21600 mi

US $32
Mood light switch failure. 
56300 mi Sunroof tracks were cracked on both sides causing a popping sound when you raised the Sunroof in the vent position. 
58500 mi *d Cracks in the Sunroof tracks causing a popping sound every time the Sunroof was raise and lowered in the rear. 
23700 mi Driver door panel replaced under warranty; armrest had split open on top where elbow rested: straight line slit. I now avoid exerting any weight on the new (same as OEM) armrest. 
46000 mi ESP light intermittently on when shouldn't have been. After several checks for this problem (during oil changes) since purchasing the car, finally a fault with the brake light sensor was detected; sensor replaced under warranty. 
48000 mi Cranked, no start. Plenty of battery charge for accessories. Towed by KIA Roadside: said engine flooded (by tow driver), started after draining. 2nd dealer days later: perhaps not quite enough charge for all components. No issues since. 
67700 mi

US $400
Parking brake issue 
76000 mi

US $253
AT tugging; noticed leak; added 1.5 qts. ATF myself: "MISC REPLACE LEAKING TRANSMISSION COOLER LINES LABOR 13 CPK 1.50: $180 45264-23650 TUBE ASSY-FEED: $60 UM010-CH002 SPIII ATF: $8.50 CUSTOMER PAY SHOP CHARGE FOR REPAIR ORDER: $4.23" 

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2010 Kia Soul 4dr Hatch

122-horsepower 1.6L I4 5-speed manual FWD

21000 mi Loose bolt on door hinge which resulted in odd noises while opening and closing door. Far from serious. 
34000 mi Loose heat shield over exhaust. 
52000 mi Replaced thermostat, worked alright for a few days then replaced thermostat again. Everything fixed now. 
8680 mi Stone chipping at the bottom of the rear doors and rear arches, and the thresholds. 

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2009.5 Kia Soul 4dr Hatch

turbocharged 126hp 1.6L I4 Diesel 5-speed manual FWD

10000 mi repair chipped paint on lower rear doors 

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See TrueDelta's information for all Kia models.

2012 Kia Soul Body Problems

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2012 Kia Soul problems occur, check out our car reliability stats.