TSB Date | Problem Area | TSB Text |
05/21/18 | NHTSA ID: 10137145 TSB ID: SSM 47265 Some ford and lincoln vehicles equipped with a 2.7l or 3.0l ecoboost engines may exhibit an oil leak from the engine oil pan rtv seal. replace the oil pan by performing the published workshop manual (wsm) service procedures. after removing |
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05/14/18 | NHTSA ID: 10136613 TSB ID: SSM 47103 Some 2017-2018 continental/f-super duty vehicles may exhibit a dtc b13bd in the steering effort control module (secm). this dtc sets when the ford integrated diagnostic system (ids) self test is run and is a result of a software issue betwe |
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01/29/18 | NHTSA ID: 10127401 TSB ID: 17-2235 Some 2016-2017 edge/mkx, 2017 continental, and 2017 fusion/mkz vehicles equipped with a 2.7l or 3.0l gasoline turbocharged direct injection (gtdi) engine and built on 1-apr-2016 and through 1-jan-2017 may exhibit white or blue smoke from th |
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08/25/17 | NHTSA ID: 10115950 TSB ID: SSM 46687 Some 2017 continental/mkz vehicles equipped with 3.0l engine and all-wheel drive (awd), built on or before 12-may-2017 may exhibit an all-wheel drive malfunction warning message/wrench light along with dtc u2008 that occurs when using a con |
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08/25/17 | NHTSA ID: 10115947 TSB ID: TSB17-2140 Some 2017 continental vehicles built on or before 4-apr-2017 may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p0071, inaccurate outside temperature readings, front parking aid faults with dtc b1 |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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03/20/17 | NHTSA ID: 10095972 TSB ID: SSM 46172 Some 2015-2017 f-150, 2016 mkx, 2015 edge, 2017 fusion, mkz and continental vehicles equipped with a 2.7l/3.0l engine may appear to have low engine oil level if the proper procedures are not followed. refer to the owners guide, maintenance, |
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03/17/17 | NHTSA ID: 10095643 TSB ID: SSM 46364 Some 2017 mkz/continental/fusion vehicles equipped with the 2.7l/3.0l engine and built on or before 6-oct-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart, white or blue smoke from the |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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03/15/17 | NHTSA ID: 10095216 TSB ID: SSM 46341 When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. this includes installing a new crankshaft pulley bolt and accurately performing each sta |
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03/10/17 | NHTSA ID: 10094599 TSB ID: TSB 16-0169 Some 2017 continental vehicles equipped with a 2.7l ecoboost engine, all-wheel drive (awd) and built on 16-oct-206 and through 18-nov-2016 may exhibit a clicking or ratcheting type of noise from the rear of the vehicle during acceleration. |
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03/06/17 | NHTSA ID: 10093867 TSB ID: TSB 16-0159 Some 2017 continental vehicles equipped with a 2.7l or 3.0l engine with awd and built on or before 30-sep-2016 may exhibit an illuminated malfunction indicator lamp (mil), low oil pressure warning, inoperative air conditioning (a/c) and/or |
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02/06/17 | NHTSA ID: 10090662 TSB ID: SSM 46118 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
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05/21/18 | Transmission and Drivetrain | NHTSA ID: 10137101 TSB ID: SSM 47170 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/22/17 | Transmission and Drivetrain | NHTSA ID: 10100082 TSB ID: SSM 46466 The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a concern |
03/10/17 | Transmission and Drivetrain | NHTSA ID: 10094625 TSB ID: SSM 46266 The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137096 TSB ID: SSM 47160 Some 2015-2017 mkc/mkz, 2016-2017 mkx and 2017 continental vehicles equipped with a telematics control unit (tcu) built on or before 15-aug-2017 may exhibit inoperative remote features via lincoln way mobile app, incomplete user authorizati |
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05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137102 TSB ID: SSM 47171 Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136592 TSB ID: SSM 47070 When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136611 TSB ID: SSM 47100 Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127410 TSB ID: SSM 46906 Some 2015-2018 f150/edge, 2016-2018 mkx and 2017-2018 fusion, continental vehicles equipped with a 2.7l engine may experience a malfunction indicator lamp (mil) and/or wrench lamp with diagnostic trouble codes (dtcs): p0116, p0117, p0118, p |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127424 TSB ID: SSM 46947 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127425 TSB ID: SSM 46948 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125079 TSB ID: SSM 46861 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125078 TSB ID: SSM 46860 Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125074 TSB ID: SSM 46854 Some 2017-2018 fusion/mkz/mkc/mkx/continental with all audio systems and 2017-2018 escape with sony audio systems may exhibit an inoperative speed compensation volume feature. do not attempt any repairs at this time. engineering is investig |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119679 TSB ID: SSM 46836 Some 2017 continental vehicles built on or before 14-feb-2017 may exhibit heated seats that are inoperative during a remote start event. reprogram the drivers seat module (dsm) using ids software 106.01 or higher. make sure you are connecte |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119684 TSB ID: SSM 46848 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119669 TSB ID: SSM 46813 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver' |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115952 TSB ID: SSM 46702 Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109067 TSB ID: SSM 46073 Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3 |
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08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109080 TSB ID: SSM 46103 Some 2016 mkx and 2017 continental/mkz vehicles equipped with a revel ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. to determine if the vehicle is equipped with a rev |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109075 TSB ID: SSM 46097 Some 2017 fusion/mkz/mkc and continental with all audio systems and 2017 escape with sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. make sure battery is at full state of charge before attemp |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109058 TSB ID: SSM 46058 Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only available |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109016 TSB ID: SSM 46528 Some 2017 mkz and fusion vehicle built on or before 30-oct-2016, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic |
05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100508 TSB ID: SSM 46486 Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t |
05/17/17 | Electrical and Air Conditioning | NHTSA ID: 10099448 TSB ID: SSM 46425 Some 2017 continental vehicles built on or before 14-feb-2017 may exhibit heated seats that are inoperative during a remote start event. reprogram the drivers seat module (dsm) using ids software 104.03 or higher. make sure you are connecte |
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05/17/17 | Electrical and Air Conditioning | NHTSA ID: 10099455 TSB ID: SSM 46440 Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no audio, navigation inoperative, inability to access audio features with all controls including steering wheel switches and voice comman |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095844 TSB ID: SSM 46394 Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic system (ids) power door window initializat |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095781 TSB ID: SSM 46371 Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo |
03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095231 TSB ID: SSM 46349 Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic system (ids) power door window initializat |
02/08/17 | Electrical and Air Conditioning | NHTSA ID: 10090990 TSB ID: SSM 46151 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only avai |
05/14/18 | Other | NHTSA ID: 10136587 TSB ID: SSM 47059 Some 2017-2018 lincoln continental and navigator vehicles may experience a concern with poor reception of highway toll transponders if the vehicle is equipped with ahud. if this condition occurs, make sure that the location of the transpond |
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01/29/18 | Other | NHTSA ID: 10127426 TSB ID: SSM 46949 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
01/29/18 | Other | NHTSA ID: 10127422 TSB ID: SSM 46945 Some 2017 continental vehicles built on or before 31-may-2017 may exhibit a steering wheel that does not move far enough when entering or exiting the vehicle. reprogram the body control module b (bcmb) using integrated diagnostic system (id |
12/14/17 | Other | NHTSA ID: 10125068 TSB ID: tsb17-2208 Some 2017 continental vehicles may exhibit a floor console cup holder door that does not operate. follow the service procedure steps to correct the condition. |
12/14/17 | Other | NHTSA ID: 10125066 TSB ID: tsb17-2203 Some 2017-2018 continental vehicles built on or before 22-sep-2017 may exhibit one or both front seats with an outside bolster that is loose or separating from the seat frame. follow the service procedure steps to correct the condition. |
10/21/17 | Other | NHTSA ID: 10119658 TSB ID: TSB 17-0065 Some 2015-2017 edge and 2016-2017 mkx vehicles built on or before 15-apr-2017 and 2017 continental vehicles built on or before 19-oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. this may be due to the mov |
10/21/17 | Other | NHTSA ID: 10119657 TSB ID: TSB 17-0064 Some 2017 continental vehicles may exhibit a ratcheting type noise when using the floor console top forward media door. follow the service procedure steps to correct the condition. |
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08/25/17 | Other | NHTSA ID: 10115949 TSB ID: SSM 46686 Some 2017 fusion and mkz vehicles built on or before 18-feb-2017 and continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. reprogram the driv |
08/25/17 | Other | NHTSA ID: 10115948 TSB ID: TSB17-2143 Some 2017 continental vehicles built on or before 7-mar-2017 and equipped with the soft close door feature may exhibit a door that does not open with dtc b147f and/or b1483 that is present in the door latch control module. follow the servic |
08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
08/01/17 | Other | NHTSA ID: 10109078 TSB ID: SSM 46101 Some 2017 continental vehicles may exhibit a luggage compartment lid under flush to rear quarter panel condition by up to 2.7 millimeters. this is considered normal to allow for proper alignment of the rear tail lamp assemblies. no adjustme |
08/01/17 | Other | NHTSA ID: 10109012 TSB ID: SSM 46522 2013-2017 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police/continental vehicles equipped with a 3.5l or 3.7l engine, all wheel drive (awd) and a power transfer unit (ptu) that is being repaired or replaced for an inte |
08/01/17 | Other | NHTSA ID: 10109055 TSB ID: SSM 46052 Some 2017 continental vehicles are equipped with a new soft closing door/door cinch feature. this system takes over after the user gently closes the door. the soft close system will then automatically close the door, making it secure. this |
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05/17/17 | Other | NHTSA ID: 10099449 TSB ID: SSM 46426 Some 2017 continental vehicles may exhibit a front right side and/or front left side power seat switches which are inoperative. the memory preset buttons may also be inoperative. reprogram the drivers seat module (dsm) using ids software 10 |
05/17/17 | Other | NHTSA ID: 10099458 TSB ID: SSM 46450 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/17/17 | Other | NHTSA ID: 10099451 TSB ID: SSM 46438 Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil |
05/17/17 | Other | NHTSA ID: 10099456 TSB ID: SSM 46441 Some 2017 continental vehicles built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if excessive battery drain is present and eliminated with the rad |
03/15/17 | Other | NHTSA ID: 10095184 TSB ID: SSM 46332 Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco |
03/15/17 | Other | NHTSA ID: 10095204 TSB ID: SSM 46333 Some 2017 mkc and continental with all audio systems and 2017 escape with sony audio systems built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if |
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03/10/17 | Other | NHTSA ID: 10094588 TSB ID: TSB 16-0167 Some 2017 continental vehicles built on or before 17-sep-2016 may exhibit a lane keeping fault message in the ipc. follow the service procedure steps to correct the condition. |
03/10/17 | Other | NHTSA ID: 10094577 TSB ID: TSB 16-0160 Some 2017 continental vehicles may exhibit a floor console cup holder door that does not operate. follow the service procedure steps to correct the condition. |
02/09/17 | Other | NHTSA ID: 10091126 TSB ID: SSM 46158 The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |