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2016 Mazda CX-5 Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/14/18 NHTSA ID: 10136776
TSB ID: 04-004-18-3468

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
05/14/18 NHTSA ID: 10136775
TSB ID: 04-003-18-3455

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
05/14/18 NHTSA ID: 10136780
TSB ID: 05-004-18-3466

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). p0842:00 - oil pressure switch no. 1 (oil press
05/07/18 NHTSA ID: 10136325
TSB ID: 01-005-18-3415

Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded p0524:00 - engine oil pressure too low this is caused by a drop in engine oil press
04/23/18 NHTSA ID: 10134691
TSB ID: 01-006-18-3429

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
04/23/18 NHTSA ID: 10134700
TSB ID: 02-005-18-3444

Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
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04/23/18 NHTSA ID: 10134930
TSB ID: 02-006-18-3449

Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
04/23/18 NHTSA ID: 10134934
TSB ID: RF-16-03R1

The skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
03/05/18 NHTSA ID: 10129564
TSB ID: 02-002-18-3300d

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to: upper front strut bearing (a) damag
03/05/18 NHTSA ID: 10129575
TSB ID: 04-001-18-3418

Some vehicles with the electric parking brake (epb) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.the vehicle may also roll momentarily when starting from a stand-still with the epb applied. thi
02/26/18 NHTSA ID: 10129327
TSB ID: 06-001-17-3307b

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. this concern may be caused by an insufficient wear resistance of the steering wheel surface.
02/26/18 NHTSA ID: 10129368
TSB ID: MT-021-17

Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure.
11/13/17 NHTSA ID: 10123445
TSB ID: SSPA6

On december 5, 2016, mazda motor corporation sent out an email launching a mazda diagnostic reprogramming tool (mdrt) service loaner program for special service program (sspa6). the purpose of this email is to inform all mazda dealerships t
10/21/17 NHTSA ID: 10120347
TSB ID: 06-001-17-3307a

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.this concern may be caused by an insufficient wear resistance of the steering wheel surface.
10/21/17 NHTSA ID: 10120351
TSB ID: 02-003-17-3300b

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to:? upper front strut bearing (a) dam
10/21/17 NHTSA ID: 10120372
TSB ID: 05-002-17-3355a

Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), hard to shift into 3rd, 4th, 5th, and/or 6th gear, shif
10/21/17 NHTSA ID: 10120377
TSB ID: 04-005-17-3329

Some vehicles with the electric parking brake (epb) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.the vehicle may also roll momentarily when starting from a stand-still with the epb applied. thi
10/04/17 NHTSA ID: 10118471
TSB ID: 06-002-17-3367

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. note: the noise will not occu
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08/10/17 NHTSA ID: 10111005
TSB ID: 01-002-17-3299a

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
08/10/17 NHTSA ID: 10111006
TSB ID: 02-003-17-3300a

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: *upper front strut bearing (a) da
08/10/17 NHTSA ID: 10111007
TSB ID: 01-005-17-3305

Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
08/10/17 NHTSA ID: 10111028
TSB ID: SA-052-17

Smart city brake support (scbs) frequently asked questions (faq)
06/09/17 NHTSA ID: 10105859
TSB ID: 03-001-16-3122

While driving at low speeds, some vehicles may exhibit a chattering / rattling type noise from the rear of the vehicle. the noise may be caused by a rear differential bearing failure.
06/09/17 NHTSA ID: 10105891
TSB ID: 04-004-16-3160

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
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06/08/17 NHTSA ID: 10105634
TSB ID: 01-023-15-3084A

Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ¿ p0015:00 - exhaust cmp timing over-retarded ¿ p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
06/08/17 NHTSA ID: 10105639
TSB ID: 01-023-15-3084B

Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ¿ p0015:00 - exhaust cmp timing over-retarded ¿ p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
06/08/17 NHTSA ID: 10105644
TSB ID: 01-014-15-3055A

Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
06/08/17 NHTSA ID: 10105646
TSB ID: 02-003-15-2990A

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: ¿ upper front strut bearing (a) d
06/08/17 NHTSA ID: 10105656
TSB ID: 05-002-15-3019F

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). ¿ p0842:00 - oil pressure switch no. 1 (oil pre
06/07/17 NHTSA ID: 10105487
TSB ID: 01-019-15-3072

Some customer using ¿flexible¿ setting for oil change in the maintenance monitor may notice that the oil change due notification will not work because of improper control logic of the pcm. this tsb is applicable for the following cases. ¿ t
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06/07/17 NHTSA ID: 10105501
TSB ID: 01-018-15-3070

Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored in memory after engine start and room fuse 15a (a) removed. ¿ p2610:00: instrument cluster internal engine off timer performance problem ¿ p2507:00: pcm
05/31/17 NHTSA ID: 10101459
TSB ID: 01-023-15-3084

Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ¿ p0015:00 - exhaust cmp timing over-retarded ¿ p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
05/30/17 NHTSA ID: 10101062
TSB ID: 02-009-16-3155

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
05/30/17 NHTSA ID: 10101069
TSB ID: 01-009-16-3172

Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.¿p0015:00 - exhaust cmp timing over-retarded¿p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
05/30/17 NHTSA ID: 10101088
TSB ID: 02-005-16-3152A

Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
05/17/17 NHTSA ID: 10099420
TSB ID: 01-014-15-3055

Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
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05/11/17 NHTSA ID: 10098895
TSB ID: 02-004-14-2976

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. follow steering wheel alignment procedure.
02/28/17 NHTSA ID: 10093259
TSB ID: 01-009-16-3172A

Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.¿p0015:00 - exhaust cmp timing over-retarded¿p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
02/27/17 NHTSA ID: 10093123
TSB ID: 02-010-16-3170

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:¿upper front strut bearing (a) dam
02/27/17 NHTSA ID: 10093127
TSB ID: 01-010-16-3185

Some vehicles may experience the check engine light on with dtc p0421:00 (catalytic converter system) with-out experiencing poor engine performance or misfire (mitsubishi pcm only).this is caused by improper control logic of the pcm that ma
02/27/17 NHTSA ID: 10093142
TSB ID: 01-011-16-3139

Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.¿p0015:00 - exhaust cmp timing over-retarded¿p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
02/24/17 NHTSA ID: 10092916
TSB ID: 01-011-16-3139A

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
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02/23/17 NHTSA ID: 10092724
TSB ID: 1080M

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
02/23/17 NHTSA ID: 10092783
TSB ID: 01-009-16-3172B

Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.¿p0015:00 - exhaust cmp timing over-retarded¿p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
02/23/17 NHTSA ID: 10092719
TSB ID: 1079M

In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
02/22/17 NHTSA ID: 10092505
TSB ID: 03-003-16-3229

Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). the vibration is more noticeable when drivi
02/22/17 NHTSA ID: 10092582
TSB ID: 01-017-16-3242

Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203.note:engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time.p0201:00: fu
02/22/17 NHTSA ID: 10092486
TSB ID: 04-005-16-3217

Some vehicles may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear. this may be caused when the electronic parking brake (epb) does not release completely. to eliminate this concern, the epb control mo
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02/21/17 NHTSA ID: 10092322
TSB ID: 1102M

Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
02/17/17 NHTSA ID: 10092237
TSB ID: RF-16-03

The 2016 cx-9 with the skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
02/16/17 NHTSA ID: 10092026
TSB ID: 01-014-16-3208

Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
02/16/17 NHTSA ID: 10092061
TSB ID: 01-009-16-3172B

Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.¿p0015:00 - exhaust cmp timing over-retarded¿p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
02/16/17 NHTSA ID: 10092062
TSB ID: 01-011-16-3139A

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
02/15/17 NHTSA ID: 10091809
TSB ID: 05-005-16-3218

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).¿p0842:00 - oil pressure switch no. 1 (oil press
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02/15/17 NHTSA ID: 10091901
TSB ID: 02-010-16-3170C

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:¿upper front strut bearing (a) dam
02/15/17 NHTSA ID: 10091908
TSB ID: 01-014-16-3208A

Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
02/13/17 NHTSA ID: 10091444
TSB ID: SA218

If you encounter a 2013-2016 cx-5 with dtc p011a with overheating and/or no heat from the heater, compare the heater performance to another cx-5. if another cx-5 is not available, check the heater core flow and if restricted, drain/replace
02/13/17 NHTSA ID: 10091492
TSB ID: SA271

If the vehicle has a check engine light on with dtc p2096 stored, update the pcm calibration with ids version 99.01 or higher.
02/07/17 NHTSA ID: 10090821
TSB ID: 02-010-16-3170

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:¿upper front strut bearing (a) dam
02/07/17 NHTSA ID: 10090823
TSB ID: 09-014-16-3132A

Some vehicles equipped with led or discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. some customers may complain of the poor appearance. this concern is caused by gas that emits from a gas
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02/07/17 NHTSA ID: 10090861
TSB ID: 02-005-16-3152A

Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
02/07/17 NHTSA ID: 10090812
TSB ID: 02-009-16-3155

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
02/07/17 NHTSA ID: 10090817
TSB ID: 01-009-16-3172

Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.¿p0015:00 - exhaust cmp timing over-retarded¿p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
12/02/16 NHTSA ID: 10085422
TSB ID: 05-005-16-3218

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).¿p0842:00 - oil pressure switch no. 1 (oil press
12/02/16 NHTSA ID: 10085444
TSB ID: 02-010-16-3170C

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:¿upper front strut bearing (a) dam
12/02/16 NHTSA ID: 10085446
TSB ID: 01-014-16-3208A

Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
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11/30/16 NHTSA ID: 10085288
TSB ID: 1079M

In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
11/30/16 NHTSA ID: 10085289
TSB ID: 1080M

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
11/28/16 NHTSA ID: 10084963
TSB ID: SA271

If the vehicle has a check engine light on with dtc p2096 stored, update the pcm calibration with ids version 99.01 or higher.
08/23/16 NHTSA ID: 10078840
TSB ID: 02-010/16

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:¿upper front strut bearing (a) dam
07/14/16 NHTSA ID: 10076631
TSB ID: 01-006/16

Summary to be provided on a future date.
07/14/16 NHTSA ID: 10076638
TSB ID: 02-001/15

Summary to be provided on a future date.
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07/14/16 NHTSA ID: 10076642
TSB ID: 02-003/15

Summary to be provided on a future date.
07/14/16 NHTSA ID: 10076647
TSB ID: 02-006/16

Summary to be provided on a future date.
07/14/16 NHTSA ID: 10076909
TSB ID: MULTI-MODELS 12

Intermittent no crank/no start. some customers may complain about an intermittent no crank/no start. this may be caused by instrument panel wiring harness connector c-11 not fully seated (locked). ids may show several u codes stored in
03/16/16 NHTSA ID: 10059444
TSB ID: 01-017-14

Summary to be provided on a future date.
03/16/16 NHTSA ID: 10059471
TSB ID: 02-004-14

Summary to be provided on a future date.
02/23/17 Engine NHTSA ID: 10092781
TSB ID: 01-014-16-3208

Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa
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05/14/18 Transmission and Drivetrain NHTSA ID: 10136778
TSB ID: 05-002-18-3454

The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". only use"atf-fz" to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula w
10/21/17 Transmission and Drivetrain NHTSA ID: 10120354
TSB ID: 05-002-17-3355

Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) hard to shift into 3rd, 4th, 5th, and/or 6th gear shift
06/08/17 Transmission and Drivetrain NHTSA ID: 10105621
TSB ID: 05-001-15-3104A

Some vehicles may exhibit one of the following concerns: ¿ sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ¿ hard to shift into 3rd, 4th, 5th, and/or 6th gear ¿
06/08/17 Transmission and Drivetrain NHTSA ID: 10105629
TSB ID: 05-001-15-3104

Some vehicles may exhibit one of the following concerns: ¿ sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ¿ hard to shift into 3rd, 4th, 5th, and/or 6th gear ¿
05/26/17 Transmission and Drivetrain NHTSA ID: 10100889
TSB ID: 05-002-16-3129

The new skyactiv-drive fw6a-el at uses ¿automatic transmission fluid (atf) type: fz¿. only use ¿atf-fz¿ to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula
05/17/17 Transmission and Drivetrain NHTSA ID: 10099404
TSB ID: 01-011-15-3051

Some vehicles may experience a lack of power during hard acceleration (approx. 6,000 rpm) in cold weather conditions below 32 °f (0 °c). dtcs p0300:00, p0301:00 and/or p0302:00 are stored in memory. ¿ p0300:00: random misfire detected ¿ p03
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07/14/16 Transmission and Drivetrain NHTSA ID: 10076649
TSB ID: 03-001/16

Summary to be provided on a future date.
12/14/17 Brakes and Traction Control NHTSA ID: 10125469
TSB ID: MT-016-17

The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
10/21/17 Brakes and Traction Control NHTSA ID: 10120386
TSB ID: 15-003-17-3284b

Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but
10/11/17 Brakes and Traction Control NHTSA ID: 10118751
TSB ID: SA-066-17

Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern
10/04/17 Brakes and Traction Control NHTSA ID: 10118474
TSB ID: 15-003-17-3284a

Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but
08/10/17 Brakes and Traction Control NHTSA ID: 10111029
TSB ID: SA-053-17

Lane departure warning system (ldws) frequently asked questions (faq)
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08/10/17 Brakes and Traction Control NHTSA ID: 10111032
TSB ID: SA-056-17

Mazda radar criose control (mrcc) system frequently asked questions (faq)
06/16/16 Brakes and Traction Control NHTSA ID: 10072058
TSB ID: SB-15-001-15

Summary to be provided on a future date.
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136786
TSB ID: 09-017-18-3437a

Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (high, mid and low). this may be caused by repeated load applied to the seat cushion (1) while the seat isoccupied. a section of the heater
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136787
TSB ID: 09-020-18-3458

Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136782
TSB ID: 07-002-18-3432

A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136784
TSB ID: 08-001-18-3457

This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
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05/07/18 Electrical and Air Conditioning NHTSA ID: 10136368
TSB ID: 09-001-18-3387a

Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused
05/07/18 Electrical and Air Conditioning NHTSA ID: 10136370
TSB ID: 09-007-18-3422

Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134694
TSB ID: 09-010-18-3440

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134932
TSB ID: MT-001-18

When installing a navigation sd card, the center display may show error message "invalid sd card".
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134929
TSB ID: 01-009-18-3452

The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134701
TSB ID: 09-011-18-3448

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
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04/23/18 Electrical and Air Conditioning NHTSA ID: 10134704
TSB ID: 09-007-18-3422a

Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134706
TSB ID: 09-017-18-3437

Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (high, mid and low). this may be caused by repeated load applied to the seat cushion (1) while the seat is occupied. a section of the heater
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134928
TSB ID: 01-008-18-3451

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134917
TSB ID: SA-005-18

Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134924
TSB ID: MT-002-18

Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth® and the same device is also connected to the usb port for charging. the concerns may inc
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134944
TSB ID: SA-016-18

If the mazda connect connectivity master unit (cmu) is replaced due to failure, the replacement cmu may have a navigation system software error. to resolve this concern, after the installation of the new cmu, check the software version.
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04/23/18 Electrical and Air Conditioning NHTSA ID: 10134945
TSB ID: SA-017-18

Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha
03/05/18 Electrical and Air Conditioning NHTSA ID: 10129565
TSB ID: 09-001-18-3387

Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. this is caused by some for
03/05/18 Electrical and Air Conditioning NHTSA ID: 10129574
TSB ID: 09-005-18-3414

Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. the noise may be caused by cable vibration, which transmits power from the motor to the gears. the cable vibrates ins
02/26/18 Electrical and Air Conditioning NHTSA ID: 10129354
TSB ID: MT-001-18

When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga
02/26/18 Electrical and Air Conditioning NHTSA ID: 10129355
TSB ID: SSPA6

Special service program (ssp) a6-mdrt tool - 2016 cx-5 passenger frontal air bag concern. on october 2, 2017, mazda technical services sent out an email extending the mazda diagnostic reprogramming tool (mdrt) service loaner program for spe
11/13/17 Electrical and Air Conditioning NHTSA ID: 10123436
TSB ID: 09-012-17-3334b

Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. this is caused by the damper coming off the speaker frame due to corrosion. to correct the issue, a plating process was added
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11/13/17 Electrical and Air Conditioning NHTSA ID: 10123442
TSB ID: 09-040-17-3222

Some vehicles may experience one or more of the following symptoms: ?poor power steering condition and 3 or more warning lights illumination. ?turn signal malfunction and 5 or more warning lights illumination. ?some warning lights illuminat
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120348
TSB ID: 09-017-17-3347a

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120356
TSB ID: 08-002-17-3312a

When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. this is caused by improper sas control unit
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120364
TSB ID: 09-016-17-3327a

Some vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (high, mid and low). this may be caused by repeated load applied to the seat cushion (a) while the seat is occupied. a section of the he
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120373
TSB ID: 09-017-17-3347b

All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120384
TSB ID: 07-007-17-3384

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. this may be caused by a clogged heater unit. for mazda6 and cx-5, the check engine light may illuminate with the dtc p011a
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10/11/17 Electrical and Air Conditioning NHTSA ID: 10118754
TSB ID: SA-036-17

Ids software version 107 available on mgss - please update your pc's. upgrade your pcs to ids version 107.00 and 107.01 from the previous version.
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118467
TSB ID: 09-035-17-3080

In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118472
TSB ID: 09-017-17-3347c

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118477
TSB ID: 02-003-17-3300c

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: upper front strut bearing (a) dam
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118479
TSB ID: SA-065-17

Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth®, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118482
TSB ID: SSPA6

Mazda motor corporation has decided to conduct a special service program (ssp) on certain 2016 cx-5 vehicles built from november 1, 2014 through may 13, 2016. certain 2016 vehicles were evaluated under nhtsa?s new frontal oblique crash test
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10/04/17 Electrical and Air Conditioning NHTSA ID: 10118463
TSB ID: 09-012-17-3334a

Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. this is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. to correct the issue, a
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118128
TSB ID: 09017173346

All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118129
TSB ID: 09018173351

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
08/25/17 Electrical and Air Conditioning NHTSA ID: 10116229
TSB ID: SA-046-17

An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.502. please refer to tsb 09-017/17 for a list of improvements to the system.
08/25/17 Electrical and Air Conditioning NHTSA ID: 10116235
TSB ID: SSPA6

On december 5, 2016, mazda motor corporation sent out an email launching a mazda diagnostic reprogramming tool (mdrt) service loaner program for special service program (sspa6). the purpose of this email is to inform all mazda dealerships
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111011
TSB ID: 09-008-17-3324

Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
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08/10/17 Electrical and Air Conditioning NHTSA ID: 10111021
TSB ID: SA-048-17

In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss).
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111004
TSB ID: 08-002-17-3312

When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. this is caused by improper sas control unit
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111031
TSB ID: SA-055-17

Blind spot monitoring (bsm) system frequently asked questions (faq)
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111033
TSB ID: SA-057-17

High beam control (hbc) system frequently asked questions (faq)
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111036
TSB ID: SA-061-17

In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111038
TSB ID: SA-063-17

Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal
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08/10/17 Electrical and Air Conditioning NHTSA ID: 10111042
TSB ID: MT-014-17

Whenever you are reprogramming a pcm or any other module, always use the gr8 battery charger in the power supply mode to prevent the battery from discharging.
06/08/17 Electrical and Air Conditioning NHTSA ID: 10105628
TSB ID: 09-044-15-3094

Some vehicles may experience the mazda connect infotainment system shutting down within a few minutes after the ignition is turned on, and will not reboot. it will only reboot after the ignition is turned off and then on again. this is caus
06/07/17 Electrical and Air Conditioning NHTSA ID: 10105467
TSB ID: 09-022-15-3047C

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.753 or later). ¿ turn -by-turn navigation guidance does not display on on the active driving display (for vehicles
06/07/17 Electrical and Air Conditioning NHTSA ID: 10105504
TSB ID: 09-034-15-3068

Some customers may complain that the front power (driver and/or passenger) seats do not slide back and forth properly or that they may be completely inoperative. this concern may be caused by a foreign object getting stuck under the power s
06/07/17 Electrical and Air Conditioning NHTSA ID: 10105515
TSB ID: 15-001-15-3092

Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1.lane departure warning system (ldws) warning light turns on at idle. dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is sto
05/30/17 Electrical and Air Conditioning NHTSA ID: 10101083
TSB ID: 09-014-16-3132A

Some vehicles equipped with led or discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. some customers may complain of the poor appearance. this concern is caused by gas that emits from a gas
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05/26/17 Electrical and Air Conditioning NHTSA ID: 10100888
TSB ID: 09-003-16-3130

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
05/17/17 Electrical and Air Conditioning NHTSA ID: 10099437
TSB ID: 09-022-15-3047B

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.750 or later). ¿ navigation or other screen turn black, freeze or reboot. ¿ system does not recognize usb/sd card.
05/16/17 Electrical and Air Conditioning NHTSA ID: 10099302
TSB ID: 09-022-15-3047A

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.650a or later). for all vehicles: ¿ navigation or other screen freezes or reboots. ¿ system does not recognize usb/
05/11/17 Electrical and Air Conditioning NHTSA ID: 10098885
TSB ID: 09-049-14-2980

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
03/01/17 Electrical and Air Conditioning NHTSA ID: 10093418
TSB ID: SA296

Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.if the customer selects a different song, most of the time it will continue playing the current son
02/28/17 Electrical and Air Conditioning NHTSA ID: 10093265
TSB ID: 09-024-16-3192A

All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin.some vehicl
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02/28/17 Electrical and Air Conditioning NHTSA ID: 10093281
TSB ID: 01-013-16-3202

Some vehicles may exhibit the accelerator pedal hinge separating from the base in cold temperatures below 32 degrees fahrenheit (0 degrees celsius).the accelerator pedal has been changed to increase durability.
02/28/17 Electrical and Air Conditioning NHTSA ID: 10093282
TSB ID: 09-035-16-3203

Some customers may complain that the passenger-side seat warmer is slow to get warm, compared with the driver-side seat warmer. following a change to the seat weight sensor, urethane pads were added to the passenger-side seat cushion to imp
02/27/17 Electrical and Air Conditioning NHTSA ID: 10093145
TSB ID: 09-024-16-3192

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 56.00.760 or later).¿some street names in canada are not displayed.¿navigation does not allow to set certain cities as de
02/24/17 Electrical and Air Conditioning NHTSA ID: 10092922
TSB ID: 09-040-16-3214

Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. this concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092413
TSB ID: 1066M

Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092421
TSB ID: 1099M

When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
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02/16/17 Electrical and Air Conditioning NHTSA ID: 10092070
TSB ID: 09-040-16-3214

Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. this concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the
02/15/17 Electrical and Air Conditioning NHTSA ID: 10091801
TSB ID: SA130

When performing service on the electric parking brake (epb) system, be aware that some epb parts require unique removal/replacement procedures. if the vehicle is delivered to the customer with incomplete epb service, the customer may experi
02/14/17 Electrical and Air Conditioning NHTSA ID: 10091625
TSB ID: SA299

Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
02/13/17 Electrical and Air Conditioning NHTSA ID: 10091393
TSB ID: MTI_1034

This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
02/10/17 Electrical and Air Conditioning NHTSA ID: 10091263
TSB ID: MTI_1034

This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
12/16/16 Electrical and Air Conditioning NHTSA ID: 10086424
TSB ID: SA51

Mazda connect software version 55.00.760 is now available on ms3. use this version for all mazda connect updates, including open ssp98 vehicles. if ssp98 is closed, use tsb 09-024/16 to repair the vehicles.click on "ids/infotainment", then
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12/16/16 Electrical and Air Conditioning NHTSA ID: 10086463
TSB ID: SA285

Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for
12/16/16 Electrical and Air Conditioning NHTSA ID: 10086506
TSB ID: SA266

If a customer has a vehicle communication related error on their app, perform the following: disconnect the battery or unplug the module for at least 10 seconds.reconnect the battery, wait 60 seconds and then have the customer try the app a
12/16/16 Electrical and Air Conditioning NHTSA ID: 10086522
TSB ID: SA288

If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. if an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta
12/02/16 Electrical and Air Conditioning NHTSA ID: 10085418
TSB ID: 09-024-16-3192B

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).¿some street names in canada are not displayed.¿navigation does not allow to set certain cities as de
12/02/16 Electrical and Air Conditioning NHTSA ID: 10085383
TSB ID: SA234

Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
11/28/16 Electrical and Air Conditioning NHTSA ID: 10084965
TSB ID: SA278

After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev
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07/14/16 Electrical and Air Conditioning NHTSA ID: 10076674
TSB ID: 09-006/16

Front power seats do not slide back and forth. some customers may complain that the front power (driver and/or passenger) seats do not slide back and forth properly or that they may be completely inoperative. this concern may be caused
07/14/16 Electrical and Air Conditioning NHTSA ID: 10076677
TSB ID: 09-009/16

Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu
07/14/16 Electrical and Air Conditioning NHTSA ID: 10076692
TSB ID: 15-001/16

Ldws or alh warning light on with dtc c1001:92. some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. lane departure warning system (ldws) warning light turns on at idle; dtc c1001:92 (poor f
06/22/16 Electrical and Air Conditioning NHTSA ID: 10075358
TSB ID: MAZDA 15-001

Summary to be provided on a future date.
06/16/16 Electrical and Air Conditioning NHTSA ID: 10072026
TSB ID: SB-04-002-15

Summary to be provided on a future date.
05/14/18 Other NHTSA ID: 10136788
TSB ID: 09-021-18-3459

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
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05/14/18 Other NHTSA ID: 10136774
TSB ID: 02-008-18-3467

Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
05/14/18 Other NHTSA ID: 10136772
TSB ID: 01-011-18-3456

The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu
04/23/18 Other NHTSA ID: 10134698
TSB ID: 09-015-18-3445

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
04/23/18 Other NHTSA ID: 10134699
TSB ID: 00-001-18-3446

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
04/23/18 Other NHTSA ID: 10134933
TSB ID: MT-004-18

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
04/23/18 Other NHTSA ID: 10134702
TSB ID: 09-014-18-3443

When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
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04/23/18 Other NHTSA ID: 10134703
TSB ID: 09-019-18-3450

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
04/23/18 Other NHTSA ID: 10134925
TSB ID: MT-003-18

The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
04/23/18 Other NHTSA ID: 10134920
TSB ID: SA-008-18

Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display.
04/23/18 Other NHTSA ID: 10134921
TSB ID: SA-009-18

The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s
02/26/18 Other NHTSA ID: 10129353
TSB ID: SA-001-18

The mazda mobile start (mms) is currently experiencing a system disruption. user web portal and call center web portal functions are affected. mazda is working on this issue and will notify dealers when mms service has been fully restored.
11/13/17 Other NHTSA ID: 10123443
TSB ID: 09-041-17-3390

Some vehicles may exhibit a white stain (a) running down the front door(s), which originates from under the outer door mirror. this is caused when water (containing white corrosion) is generated inside the door mirror base (b), then drains
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10/21/17 Other NHTSA ID: 10120345
TSB ID: 01-005-17-3305a

Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down
10/21/17 Other NHTSA ID: 10120359
TSB ID: 09-024-17-3350

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. this concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining
10/21/17 Other NHTSA ID: 10120370
TSB ID: 01-004-17-3317a

Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203. note: engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time. p0201:00
10/21/17 Other NHTSA ID: 10120378
TSB ID: 01-008-17-3376

Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded. p0524:00 - engine oil pressure too low. this is caused by a drop in engine oil pre
10/21/17 Other NHTSA ID: 10120382
TSB ID: 09-033-17-3374

Some vehicles may have a condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below). this is found on vehicles equipped with power seats and leather, leatherette or cloth type seat trim. the front s
10/04/17 Other NHTSA ID: 10118468
TSB ID: 09-001-17-3296b

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
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09/26/17 Other NHTSA ID: 10118125
TSB ID: 15003173284

? after installing the new forward sensing camera (fsc), frequency of the disabled function with the ldws/hbc warning lights on due to foggy fsc lens will be reduced. however, the warning message will be displayed on the multi-information d
08/25/17 Other NHTSA ID: 10116230
TSB ID: MT-009-17

Some vehicles may exhibit a chattering noise from the rear spoiler (a) while driving on a rough road. this may be caused by loose rear spoiler installation nuts.
08/10/17 Other NHTSA ID: 10111023
TSB ID: SA-050-17

Caution: at no point during the repair for recall 9916h (liftgate stay damper safety recall) should "vise-grips" or other similar tools be used to hold the lift gate stay dampers. use only the tools specified in the recall. vice grips or ot
08/10/17 Other NHTSA ID: 10111034
TSB ID: SA-058-17

Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. replace the windshield with a new one instead.
08/10/17 Other NHTSA ID: 10111043
TSB ID: MT-015-17

Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo
06/09/17 Other NHTSA ID: 10105849
TSB ID: 00-001-16-3127

In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to all dealers. the test kit is designed pecifically for skyactiv module terminals.¿ the sst will be shipped by mazda¿s tool vendor bosch
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06/09/17 Other NHTSA ID: 10105853
TSB ID: 15-001-16-3126

Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1. lane departure warning system (ldws) warning light turns on at idle. dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is st
06/08/17 Other NHTSA ID: 10105624
TSB ID: 02-001-15-2998A

Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. the noise occurs at approx. 12 - 25 mph (20 - 40 km/h) when the road surface is wet or after a car wash. the noise becomes more noticeab
06/08/17 Other NHTSA ID: 10105631
TSB ID: 09-042-15-3102

Some vehicles may exhibit small air bubbles around the upper left corner of the windshield. an improper production process caused remaining air to be trapped between the glass and the intermediate film. the production process has been impro
06/07/17 Other NHTSA ID: 10105432
TSB ID: 05-002-15-3019D

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ¿ p0842:00 - oil pressure switch no. 1 (oil pressure s
06/07/17 Other NHTSA ID: 10105435
TSB ID: 01-009-15-3033

Some vehicles may exhibit a check engine light on with dtc p013a:00 stored in memory. ¿ dtc p013a:00: ho2s slow response (during transition from rich to lean) this concern may be caused by an impact from a speed-bump or other source, causin
06/07/17 Other NHTSA ID: 10105437
TSB ID: 09-020-15-3046

Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. this is caused by the topper rubber, a component of the liftgate latch and lock actuator (a
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06/07/17 Other NHTSA ID: 10105445
TSB ID: 09-016-15-3041

Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase
06/07/17 Other NHTSA ID: 10105447
TSB ID: 01-008-15-3045

Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. ¿ p0456: evap system leak detected (very small leak) the concern is most likely the result of the customer not getting the fuel cap completely clos
06/07/17 Other NHTSA ID: 10105481
TSB ID: 09-030-15-3073

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
06/07/17 Other NHTSA ID: 10105507
TSB ID: 09-029-15-3062

On some vehicles, the fuel filler lid will not open/close. this may be caused by snow with road salt being brought into the footwell area. the melted salt water then flows along the opener lever (a) and enters into the cable (b) causing the
06/07/17 Other NHTSA ID: 10105520
TSB ID: 09-039-15-3097

Some vehicles may exhibit rust (a) on the liftgate opening around the left and/or right side stopper (b). the paint in this area may be thinner than normal due to production variances. the production process has been improved to eliminate t
06/07/17 Other NHTSA ID: 10105523
TSB ID: 05-002-15-3019E

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ¿ p0842:00 - oil pressure switch no. 1 (oil pressure s
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05/31/17 Other NHTSA ID: 10101466
TSB ID: 01-015-15-3064A

Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 °f (0 °c). ¿ p0116:00: ect sensor no.1 circuit range/performance problem ¿ p01
05/31/17 Other NHTSA ID: 10101457
TSB ID: 03-006-15-3086

Some vehicles may exhibit a groan type noise from the front wheel hub bearing while driving at high speed or when cornering. this may be caused by front wheel hub bearing corrosion.
05/30/17 Other NHTSA ID: 10101067
TSB ID: 09-016-16-3158

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
05/30/17 Other NHTSA ID: 10101081
TSB ID: 02-010-16-3170

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:¿upper front strut bearing (a) dam
05/30/17 Other NHTSA ID: 10101105
TSB ID: 15-001-16-3126

Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no
05/30/17 Other NHTSA ID: 10101109
TSB ID: 09-022-16-3183

Some customers may complain of the poor appearance of the passenger and/or driver side a-pillar trim. the lower portion of the trim may become distorted (as shown below) due to high temperatures. to eliminate this concern, the shape of the
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05/25/17 Other NHTSA ID: 10100706
TSB ID: 09-009-15-3015

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
05/25/17 Other NHTSA ID: 10100708
TSB ID: 01-003-15-3014

Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
05/25/17 Other NHTSA ID: 10100735
TSB ID: 02-003-15-2990

Some vehicles may exhibit a knocking / squeaking noise from the front strut bearing (a) when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to upper front strut bearing damag
05/19/17 Other NHTSA ID: 10099801
TSB ID: 05-002-15-3019C

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ¿ p0842:00 - oil pressure switch no. 1 (oil pressure s
05/18/17 Other NHTSA ID: 10099684
TSB ID: 05-002-15-3019B

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ¿ p0842:00 - oil pressure switch no. 1 (oil pressure s
05/18/17 Other NHTSA ID: 10099685
TSB ID: 05-002-15-3019A

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ¿ p0842:00 - oil pressure switch no. 1 (oil pressure s
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05/18/17 Other NHTSA ID: 10099692
TSB ID: 05-002-15-3019

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ¿ p0842:00 - oil pressure switch no. 1 (oil pressure s
05/17/17 Other NHTSA ID: 10099417
TSB ID: 01-015-15-3064

Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 °f (0 °c). ¿ p0116:00: ect sensor no.1 circuit range/performance problem ¿ p01
05/17/17 Other NHTSA ID: 10099419
TSB ID: 04-002-15-3059

In cold weather conditions of approx. -4 to 14 degrees f (-20 to -10 degrees c), some vehicles may exhibit the electric parking brake (epb) warning light on with one or more of the following dtcs present. c112a:77 incorrect electric parking
05/17/17 Other NHTSA ID: 10099442
TSB ID: SA-039-17

Some customers may complain of a creaking noise when driving through a dip or bump in the road while accelerating. this occurs when the vehicle is cold and cannot be duplicated once the vehicle is at normal operating temperature. the creaki
05/17/17 Other NHTSA ID: 10099443
TSB ID: SA-040-17

Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced
05/17/17 Other NHTSA ID: 10099444
TSB ID: SA-041-17

Permanent dtcs are now displayed with the ids 104 update. the purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. all pcm and tcm dtcs that turn on the chec
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05/16/17 Other NHTSA ID: 10099265
TSB ID: 01-011-15-3051A

Some vehicles may experience a lack of power during hard acceleration (approx. 6,000 rpm) in cold weather conditions below 32 °f (0 °c). dtcs p0300:00, p0301:00 and/or p0302:00 are stored in memory. ¿ p0300:00: random misfire detected ¿ p03
05/11/17 Other NHTSA ID: 10098863
TSB ID: 01-017-14-2973

Some vehicles may experience mil illumination with dtc p2610 (instrument cluster internal engine off timer performance problem) stored in memory after engine start and room fuse 15a (a) removed. note:the odometer will display ¿f0-002¿ durin
05/04/17 Other NHTSA ID: 10098384
TSB ID: MT-003-17

When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
02/28/17 Other NHTSA ID: 10093288
TSB ID: 09-009-16-3150A

Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
02/28/17 Other NHTSA ID: 10093182
TSB ID: 09-026-16-3182

Some customers may notice that the audio panel (or center panel) is wrinkled or peeling at the edges, causing a poor appearance concern.protective tape has been added to the audio panel to eliminate this concern.
02/28/17 Other NHTSA ID: 10093186
TSB ID: 09-027-16-3197

Some vehicles may exhibit rust or blistering on the inner side of the liftgate/trunk lid, where it contacts the weatherstrip (as shown below). the paint may become damaged by weatherstrip chafing caused by liftgate/trunk lid vibration while
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02/28/17 Other NHTSA ID: 10093276
TSB ID: 09-031-16-3205

Some vehicles equipped with a 40:20:40 split type rear seat may be unable to lower the rear seatback (a) when pulling the left (b) and/or right (c) remote handles. also, the seatbacks may not fully latch (lock) when placed in the upright po
02/24/17 Other NHTSA ID: 10092921
TSB ID: 09-016-16-3158A

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
02/24/17 Other NHTSA ID: 10092941
TSB ID: 09-041-16-3212

Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm).the rattle noise may be caused by insufficient holding force of the glass run channel. to increase t
02/23/17 Other NHTSA ID: 10092782
TSB ID: 09-039-16-3209

Some vehicles may have a rear console lid that cannot be locked due to a broken latch (a). the rear console lid latch may be broken by excessive force applied to the lid. to eliminate this concern, the shape of the rear console lid latch ha
02/22/17 Other NHTSA ID: 10092487
TSB ID: 00-004-16-3237

Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner¿s manual.
02/16/17 Other NHTSA ID: 10092041
TSB ID: 09-039-16-3209

Some vehicles may have a rear console lid that cannot be locked due to a broken latch (a). the rear console lid latch may be broken by excessive force applied to the lid. to eliminate this concern, the shape of the rear console lid latch ha
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02/16/17 Other NHTSA ID: 10092065
TSB ID: 09-016-16-3158A

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
02/16/17 Other NHTSA ID: 10092071
TSB ID: 09-041-16-3212

Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm).the rattle noise may be caused by insufficient holding force of the glass run channel. to increase t
02/15/17 Other NHTSA ID: 10091813
TSB ID: 09-044-16-3227

Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. this is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a
02/14/17 Other NHTSA ID: 10091610
TSB ID: 1098M

When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
02/13/17 Other NHTSA ID: 10091433
TSB ID: MTI_1031

Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
02/13/17 Other NHTSA ID: 10091496
TSB ID: SA278

After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev
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02/13/17 Other NHTSA ID: 10091361
TSB ID: MTI_1032

Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
02/13/17 Other NHTSA ID: 10091406
TSB ID: MTI_1111

When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
02/10/17 Other NHTSA ID: 10091266
TSB ID: MTI_1031

Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
02/10/17 Other NHTSA ID: 10091265
TSB ID: MTI_1111

When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
02/08/17 Other NHTSA ID: 10090904
TSB ID: 09-022-16-3183

Some customers may complain of the poor appearance of the passenger and/or driver side a-pillar trim. the lower portion of the trim may become distorted (as shown below) due to high temperatures. to eliminate this concern, the shape of the
02/08/17 Other NHTSA ID: 10090921
TSB ID: 15-001-16-3126

Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no
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02/07/17 Other NHTSA ID: 10090763
TSB ID: 1098M

When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
02/07/17 Other NHTSA ID: 10090816
TSB ID: 09-016-16-3158

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
12/02/16 Other NHTSA ID: 10085443
TSB ID: 09-044-16-3227

Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. this is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a
11/28/16 Other NHTSA ID: 10084949
TSB ID: MTI_1111

When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
11/28/16 Other NHTSA ID: 10084957
TSB ID: MTI_1115

Bsm system vehicle detection has changed. although the overall function is the same as previous vehicles, vehicle detection is different. for detailed bsm system information, refer to service highlights.
11/28/16 Other NHTSA ID: 10084961
TSB ID: SA218

If you encounter a 2013-2016 cx-5 with dtc p011a with overheating and/or no heat from the heater, compare the heater performance to another cx-5. if another cx-5 is not available, check the heater core flow and if restricted, drain/replace
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07/14/16 Other NHTSA ID: 10076678
TSB ID: 09-010/16

Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. this concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. this may
07/14/16 Other NHTSA ID: 10076682
TSB ID: 09-014/16

White milky stains on inner surface of headlight lens. some vehicles equipped with led or discharge type headlights may exhibit white milky stains on the inner surface of headlight lens. some customers may complain of poor appearance.
07/14/16 Other NHTSA ID: 10076686
TSB ID: 09-042/15

Air bubbles trapped inside windshield. some vehicles may exhibit small air bubbles around upper left corner of windshield. an improper production process caused remaining air to be trapped between glass and the intermediate film. the p
07/14/16 Other NHTSA ID: 10076688
TSB ID: 09-044/15

Mazda connect shuts down and does not reboot. some vehicles may experience mazda connect infotainment system shutting down with a few minutes after ignition is turned on, and will not reboot. it will only reboot after ignition is turned
07/14/16 Other NHTSA ID: 10076695
TSB ID: RF-16-01

2013-16 mx-5/miata club and launch edition - service parts information. certain parts used on 2013-2016 mx-5/miata club and launch editions were added by mnao's port facilities or dealers and are not shown in the bepc. refer to the illu

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Mazda CX-5 TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.