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Pros and Cons: Why (Not) This Car?

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Response from weeoz

2:38 pm June 26, 2020

My Automatic Transmission has been slipping--It then started to get stuck in gear, last time 4th, so it would crawl from stop. I was able to video it while driving in town on a Sunday, hardly anyone on road.. it stuck in 4th gear, unable to manually change gears, the EBD and Electronic Stability lights came on as well. Dealer did pull code C224308Gear fault and DIagnostic B28VACA234190724016I. Per KIA tech line, replaced transmission range sensor. Car seemed to drive normally. I was looking to trade in after that becase scared AND THEN...

Accelerating to get onto freeway car went into neutral, rpm's flew up. but not accelerating. glanced at gear shift, it was in drive. Truck was behind me I pulled to right as truck peeled to left. Car suddenly jumped into gear. I pulled off freeway traumatized. Car drove home normally. Took to dealer, who was not able to duplicate PROBLEM or pull any codes. I DROVE WITH TECHNICIAN who acknowledged was not shifting smoothly some hhesitation. Left in shop, got call from service advisor no trouble found, no codes pulled and couldn't duplicate trouble. I told him I had called KIA and gave case number. Because they had repaired about 30 days earlier, I refused to take home as still life threatening issue. Far as I was concerned intial repair failure. The service manager did work with me, KIA and he insisted KIA's Tech Support get involved. 3 months later with car in shop, KIA Tech authorized transmission replacement at 57,851 miles.

Warranty is great, not so great when you have to insist, not take 'NO' as an answer. I hired an attorney because I'm terrified will happen again with grandkids. I'm on verge of tears anytime I drive it. KIA did settle after another 4 months.


SO warranty is a 'PRO'. If not for the transmission issue, ride smooth, acceleration when operational decent for 4cyl, gas mpg NOT as advertised. I averaged 20-23 mpg. I drive conservatively.

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