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Chart based on 151 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Transmission kick when changing reverse to foward and first gear to second and they fix with the computer
120 mi
US $1500
junked it afterwards
56000 mi
Transmission had a slow leak. Dealer re-sealed transmission pan under drivetrain warranty at no charge.
5580 mi
Whine/Howl noise at 90kph. Dealer replaced 5th and 6th gears and bearings. Noise better but still can be heard. Not present in 4th gear, only 5th or 6th.
96000 mi
US $160
Transmission was engaging harshly from reverse to drive intermittently. Dealer updated PCM.
150000 mi
Check engine light came on - Had been driving up steep mountains in Custer State Park in SD. Said low transmission oil pressure. Reset the light and drove over the mountains to Salt Lake City and then back to Minnesota. No issues following regular highways
CEL keeps illuminating, throwing transmission codes. Dealer reset codes. Still returning codes
620 mi
Whirring noise when slowing down. Still trying to figure this one out.
8370 mi
Transmission would 'clunk' when selecting gears - dealer reset the computer and indicated that it was a known software issue. Transmission now operates very smoothly. Transmission would 'clunk' when selecting gears - dealer reset the computer and indicated that it was a known software issue. Transmission now operates very smoothly.
10770 mi
Clicking noise coming from front left wheel when steering moved away from centre (both directions). Diagnosis was that axle nut not properly torqued (!) and allowed for play.
51800 mi
Replaced flex plate under powertrain warranty.
68200 mi
US $250
Transmission shifts very rough and sometimes fails to shift up a gear under heavy acceleration.
11000 mi
Transmission is shifting strangely, particularly exhibiting a "flare" in RPM when shifting from 4th to 5th and from 5th to 6th. Also, it sometimes bangs into drive pretty hard when shifting from R to D. They reprogrammed the TCM. Problem has returned.
20000 mi
This is my 3rd trip to try to improve transmission operation. This time I went to a different dealer. They said the same things the first dealer did, but they did do some reprogramming and add'l checks. Shifting is better, tho not perfect
51000 mi
Rough shifting. Torque converter clutch failed, causing facing material to contaminate internals. New TC installed, transmission overhaul kit installed
97000 mi
Poor shifting problem has been growing.. Had transmission reprogrammed before running out of warranty. For now, shifting is acceptable.
61152 mi
C $500
Sever transmission leaking. The transmission was previously repaired by a dealership before I have bought the car from them.The work was not done properly by the dealership.
Transmission clunked when shifting. Checked for flash program updates - all controllers were up-to-date. Cleared variable line pressures and performed "quick learn" procedure.
10000 mi
In Economy mode, transmission "clunks" as car slows to 15 mph.
18000 mi
Transmission "bumps" when slowing to 15mph in economy mode.
24800 mi
The transmission has always "clunked" when slowing to 20 mph in Econo Mode. I was told this is normal. Now the transmission does the same thing in non Econo Mode which it had not done before. Again I was told this is "normal."
64000 mi
Transmission failed, needed replacement. Close to a dealer, able to limp in. Chrysler paid 100% for the new transmission since there was still 26 DAYS left on the original warranty! Interesting they found the "fluid level overfull and burnt," since this was the original fluid that came with the car when new it should not have been overfull. After removing the transmission they found "ferrous debris" and "pump damaged, torque converter failed."
27000 mi
Transmission clunked when shifting. Checked for flash program updates...Also rear quarter vent window switch recall (P25/NHTSA 14V-234)
8000 mi
trans slams into gear when shifting from reverse to drive. Erratic shifting of 6 speed trans at all times.
18000 mi
computer reflashed because of harsh shifting
1000 mi
Transmission banging into drive when shifting from reverse or park. Re-programmed transmission computer.
10000 mi
Bangs into drive when shifting from reverse to drive. Problem corrected. No more bangng since van was in shop.
42000 mi
Transmission had a hard shift at low speed. M38 recall addressed the problem
46000 mi
The transmission failed completely and they replaced it under warranty
Reported rough shifting issues to dealer. The dealer ended up rebuilding the transmission. After the rebuilt shifting is somewhat better but still no where near what I would call smooth shifting.
45880 mi
Rough shifting in and out of gear and when downshifting. Dealer updated software and resolved the problem.
60760 mi
While waiting to bring in for repair. Flex plate in transmission also broke.
68900 mi
Transmission shifting very rough into third. Took me going down to the dealer to replicate the issue for them. Broken spring inside the transmission, clutches unevenly worn. Had full rebuild done
36620 mi
Automatic transmission hose leak.
Replaced hoses or o-rings.
84560 mi
C $190
transmission cooler line replaced after it started to leak at the connection with the radiator.
Customer Satisfaction Notice M38 - reprogram transmission computer for better shifting. No longer slams into gear after backing up, less "harsh" shifts when in ECON mode. Covered under powertrain warranty.
40000 mi
When coming to a rapid stop, a "bump shift" occurs while the transmission tries to figure out what to do. Fluid drained, new filter, re-fill with fresh fluid. No apparent repair available, software up to date with M38 flash.
45000 mi
US $968
Warning light for torque converter, replaced. WONDERFUL SERVICE FROM MY LOCAL DODGE DEALER. ALL COSTS WERE COVERED BY MANUFACTURE. DEALER EVEN ASKED TO TEST DRIVE IT 2 DAYS AFTER REPAIR, AS A FOLLOW UP. WONDERFUL SERVICE FROM MY LOCAL DODGE DEALER. ALL COSTS WERE COVERED
BY MANUFACTURE. DEALER EVEN ASKED TO TEST DRIVE IT 2 DAYS AFTER
REPAIR, AS A FOLLOW UP.
98580 mi
C $100
I kept getting check engine light and usually would go away, but this time it stayed on. I contacted the nationwide warranty as I had purchased warranty when I bought my used van (bad choice) and they said it was covered. Took the van to the mechanic and after few days of running diagnostic, they concluded that a part within the transmission will need to be replaced (do not remember the name). He told me that another shop will have to do that as he cannot do the repair. He took the car to the other mechanic and after few days it was ready for pickup. No more check engines
9000 mi
US $100
Shifting hard and jerky.
10000 mi
US $80
Transmission was jerky and car shook in reverse. Dealer flashed control module. Drives much better now, shaking in reverse still there. Dealer opened up a case.
12400 mi
Van was shifting irregularly, especially between 75 and 80 kilometers per hour...thats about 50 miles per hour..was told the torque converter was locking up and failing to release between gears
3000 mi
Poor shifting, harsh engagement, and whistling/whining while slowing down. Dealer unable to fix, says everything is normal. This transmission is terrible.
12000 mi
Hard shifting, especially downshift. Dealer reprogrammed, better for now.
19540 mi
M38 reflash
138000 mi
US $125
Torque converter was failing causing a CEL and failed to lockup. I replaced myself. The cost would have been $1200 approx at a shop.
35000 mi
Seal in transmission went bad, needed replaced. Also flashed update for recall on transmission shift points
rebuilt transmission, and replaced torque converter and pump, after previous replacement of torque converter and pump, shop should have replaced transmission the 1st time at 37800 mi but did a sloppy fix while under warranty
Shifter Solenoids and transmission filter were replaced by dealer. We only had to pay price of transmission fluid flush and fluids. Dealer covered the parts and labor cost as the car developed symptoms while it was just on the edge of the power train warranty expiration.
68700 mi
C $10
Right side axle seal leaking. $10 for parts, 0.5 hrs of labour
238700 mi
C $1100
Replaced right tie rod end
31700 mi
Gear shift lever moved, but was not reported correctly by the transmission. Although in park, the vehicle would not start.
Cable was replaced.
20460 mi
Bad seal replaced
22940 mi
same seal had to be replaced again. no clear explanation given as to why a seal failed so soon
26660 mi
Same oil leak returned. After making some noise the
dealer took me more seriously and discovered a deffective drive shaft that damaged the seal
The van would go into limp mode while driving. Dealer flushed trans. fluid and billed us $350. Didn't solve problem. After we replaced the battery (ourselves) the problem has mostly gone away. Happened 1 other time since.
Mechanic said not to replace my transmission fluid because fluid had never been changed before. At this point I need to rebuild transmission. Changing fluid completely could cause leaks. They were however able to change my oil and engine coolant.
87700 mi
C $500
After replacing that module, dealer told me the manual shift is not working and they are not responsible for it.
Under Drive solenoid failure code threw. Turned out just to be water in the wiring harness.
194680 mi
C $300
Just after car was started, the transmission did not drive the car. It took a minute for transmission to warm up or get pressure or something, to move the car. I think that this was caused by a blocked transmission oil filter. Leaky pipes replaced
32095 mi
Waranty replacement of L/F axel shaft because C/V boot leaking.
wheel spindles front left and right ..left spindle loud humming noise...
220000 mi
US $463
Vehicle would not shift into Park or Neutral. Went into any gear but Park or Neutral.The part that needed to be replaced was the Transmission Range Sensor, which is located inside the transmission.
77000 mi
US $185
Clicking from front axles when going into gear. Re-torqued front axle nuts.
56000 mi
US $2650
Transmission started to "shudder" at about 35 to 40 mph. Transmission had to be replaced with a rebuilt transmission.
155000 mi
US $168
Shift shimmy problem from toque converter. I took it to AMCO and they dropped the pan and changed the filter and added some anti grab fluid to the new tran fluid. Then got worse before it improved.
flywheel cracked while on vacation, downtime 4 days
164500 mi
US $750
Had to replace transmission with used lower mile transmission.
90000 mi
US $450
The Check Engine light reported a problem with a relay on top of the transmission. Transmission would not shift out of 2nd gear for a while. The problem then went away. However we had to resolve the Check Engine light prior to inspection.
238000 mi
US $2242
Apparent internal transmission issue, with audible sound of metal-on-metal grinding whenever in "Drive". Failure of transmission torque converter resulted in catastrophic damage to planetary gears and other internal components. Complete overhaul required.
73800 mi
US $500
Transmission has slight oil leak; diagnosed & part ordered and replaced on same day
Heard clicking noises when making hard turns, knew from previous vehicles that this could be CV joint. Shop insist that both half axles need to be replaced to verify that problem is solved. Saving up money.
65000 mi
US $230
My son took to another shop and was able to inspect undercarriage with mechanic. No leaking of steering parts visible. Driver side half axle replaced after obvious joint noise thru boot. Prev. shop claimed couldn't tell which side.
Transmission does not always go into gear when shifting from reverse to drive when engine is cold. After adding transmission fluid, problem seemed to be resolved.
Apparently linkage from auto transmission selector was not quite engaged and after 20 km it went into neutral during acceleration and the computer showed error which was the transmission shift module or something similar. It faulted as the power to the module is cut when car is in neutral so there might be a sticking cable from the drivers control stick to the auto transmission. I was able to drive the van normally after making certain the transmission is engaged correctly without any trouble. It os possible that a long winter in which vehicle was driven little allowed the linkage to stiffen and not engage as it ought to. We shall see as a replacement of this module is more than the vehicle is worth.
Transmission electronic shift controller. I was from out of state and it took them 11 days to repair. Small town dealer just did not get in a hurry. Unexceptable time for one of the most popular cars on the road.
124000 mi
US $2560
bad tranny
220000 mi
US $350
At around 190000 miles engine service light came on. Light has stayed on and sometimes will not shift out of park into gear. Still regularly drive vehicle. Check tranny fluid regularly. Add fluid every 6 months or so.
232000 mi
US $350
Engine Transmission light has been on frequently recently. The car runs and drive but somtetimes takes a while to get into gear
161000 mi
US $400
leaking transmission solenoid pack, replaced and reprogrammed
Automatic transmission defaulted to "limp" mode or lockup in second gear; required full rebuild. Problem occured in Spring '07 with milage of 98K so factory warranty applied.
In for routine tranny service, mechanic found a leak in the sensor pack on transmission; problem corrected.
78680 mi
US $20
noticed "shudder" in transmission in 1-2 upshift from standing start, more pronounced when turning left. Dealer adjusted transmission computer, not sure yet if problem completely solved.
142300 mi
US $1600
Transmission fluid leaking. Pin in differential failed, contacted transmission housing, cracking it.
Replaced transmission w/used unit.
Hard shift between 3rd and 4th. Dealer wanted $98 to look at it and $95 to "flash". Went to a local shop, "flashed",took two minutes for free which fixed the problem and wouldn't except payment. Just asked me to send business his way.
vehicle was stalling when cold, mechanic/shop could not find a source but noted that the transmission fluid was really dirty & due a change & that it might fix the problem. We did the fluid change and since then no cold start stalling. $45 to diagnose t
Perfect transmission with no problems or warning. Reverse worked in the A.M. pm to pick up kids no reverse. Total rebuild or replace required. 3 opinions.
The shifting computer failed, locks into safe mode, unhook battery runs fine for a few min then back on, code shows computer. Researched need to order part, install near fender well
86000 mi
US $380
Midas replaced leaking trans. fluid cooling hose that goes thru radiator. But they used a hose intended for fuel and it broke down 30 days the fluid leaked out leaving us stranded near our destination requiring a tow to a reputable repair shop to fix it.
Replace AWD right rear axle shaft AWD transfer case shot, replaced after waiting a weeks for another transfer case, new seals, bushing installed at the same time.
129000 mi
US $2700
Replace transmission with a rebuilt. 100k/3 year warranty on parts and labor on the rebuilt transmission. Also replacing the transfer case for the AWD system.
Left front axle shaft snapped in half at U-joint. Towed to trusted transmission shop, who repaired it same day.
215000 mi
US $200
Inner and outer passenger side cv boot replacement
127000 mi
US $225
Transmission was experiencing "bump shift." Dealer flushed the system and relearned the computer. Dealer stated this would be a temporary fix and the transmission would probably fail within 3 to 6 months. Bump shift is gone.
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