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Chart based on 120 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2017 Dodge Journey 4dr SUV
173-horsepower 2.4L I4 4-speed automatic FWD
20000 mi
Battery tested good but constantly draining while just 24h in garage, found out online that this model is faulty by leaving the headlights on auto. Stopped using the auto headlights and battery does not drain anymore.
Oil pressure sender has become intermittent, yet again - the dealer messed up, tried a firmware update, and then tried to change me $98 for 'flashing the car' - now, my car is under warranty until December 15, 2021 and this wasn't as if I walked in and asked them to flash the car - they were trying to fix a defect . . . unsuccessfully, because the problem was a bad oil sender or wire.
First I got them to remove the charge. next I confirmed with Chrysler; there should never have been a charge and, the problem has already recurred.
Third battery in 3 years. Check Engine light came on. Low voltage in battery. Battery replaced.
50800 mi
Replaced blue tooth box. Did a good and fast job
75000 mi
US $100
Replaced blend door actuator
49140 mi
Battery was low, no alternator output. Replaced battery and alternator.
26660 mi
Uconnect system reboots a lot randomly.
86000 mi
US $550
Alternator failed and took the battery with it.
36580 mi
Hands free phone option not working.
48980 mi
C $850
No cold air on AC. Root cause was loss of charge due to pin hole in rear seat AC line at mounting bracket under car. Poor design allows bracket to wear thru line.
Passive lock/unlock button at tailgate stopped working. Dealer diagnosed a broken wire in wiring harness. Dealer wanted to replace entire garness, but repaired myself by splicing new wire.
73780 mi
C $250
Replaced telematics module to get Bluetooth working again.
UConnect Bluetooth and voice commands stopped working. Dealer changed the Bluetooth / voice module. Researched from me showed to be a common problem with this version of uConnect.
35120 mi
AC will suddently blow very hot air from some of the vents.
65100 mi
C $900
Cables cut by harness by the trunk. Backup camera, rear wiper, remote unlock and push-button unlock were not working at the trunk.
68000 mi
US $100
Cruise control stopped working reliably. The dealer reflashed the option and working again.
64200 mi
US $250
Bluetooth module failed, drivers window doesn't always close. First trip out of 4 to solve this issue. Bluetooth module failed again, replaced the fuse and works again. Driver's window still didn't always close. Driver's window lubed up (again) and new molding ordered. Bluetooth module failed during the drive out of the parking lot at the the last trip. New bluetooth module installed and good.
back hatch light stopped working and keyless entry button on hatch stopped working
74000 mi
hatch light not working and keyless entry button on hatch not working. Design flaw in wiring to hatch results in wires pinching when hatch is closed and frays wires 2 times this has happened. Problem returned after about a month.
29000 mi
Intermittent freezing/black display on UConnect system. System was reset by dealer.
18000 mi
Key FOBs not locking/unlocking doors. Computers upgraded to latest version of software. Problems still existing after upgrade. Both Key FOBs replaced on second visit to dealer. Problem still exist. This has started when system was upgraded. I have a work around with this issue,go with FOB to pass door and it unlocks all doors. When FOB in my hand and I try to open all doors from driver side all doors don't open.
Low tire sensor came on and none of tires were low. Sensor had to be replaced.
60000 mi
Rear heat was blowing cold.
2000 mi
Compass/direction of travel indicator had to be replaced, reset only lasts about a week then shows wrong direction of travel.
2000 mi
Compass giving wrong readings--replaced. Door key unlocking system not working properly--replaced key. FOBIK replaced and programed.
103000 mi
Battery needed a jump to start. Firestone found the battery weak and in need of replacement. New battery installed.
128000 mi
US $5
Left rear brake bulb burnt out. Replaced bulb. I'd venture it took about 15 minutes. To get to the bulb it required removing the left rear tail light assembly. To remove the assembly required removing to plastic inserts and then sliding the assembly out. The I could remove the socket and replaced the bulb. After the bulb is replaced assembly is the reverse of removal. The first time I changed it, it took about 30 minutes. Practice makes perfect. Interestingly enough, I haven't needed to replace the RR bulb.
61000 mi
US $120
Actuator controlling the external vent door was making a clicking noise and needed to be replaced.
134700 mi
US $400
Alternator bearings going bad. New alternator + serpentine belt + pulleys.
Data Center kept flashing "see dealer" would not reset per the manual instructions. Dealer reset quickly and did a LOF.
10540 mi
Key fob stopped working
17140 mi
Nav unit error constantly displaying "THE MUSIC DATABASE NEEDS TO BE REPAIRED." Click OK will only display the message over and over again.
19220 mi
Inverted WEST and EAST Nav arrow on display.
36000 mi
FOB keys and receiver replaced.
75700 mi
C $40
Took car to dealer for warranty, said no warranty no fault found either yet problem persists. Wanted to charge me 150 I told them to keep the car. No charge backup camera died.. called dealer, they wanted 500 plus labor, I got a replacement camera (better type) for $40, wired it in and adapted it to work.. better than origanal
Air conditioning turned off after 1 minute. dealer said too much freon the right amount for 7 passenger and not 5 passenger. safety valve cut off a/c because of too much freon. a/c flushed and proper lbs of freon added.
21080 mi
$120
Alternator wont charge. Root cause was pulley to shaft joint failed. Pulley was spinning not transmitting power
7440 mi
Front driver Door switch failed to turn off creating a slow drain on the battery.
17980 mi
Automatic back door lock failed to open and close. Was deemed to be a defective module. It was replaced under warrenty.
Battery went empty because of corrosion on battery cables.This was discovered only on the second visit.
3000 mi
On unlocking the car it instantly set off the horn and alarm. The key transmitter did not stop it. It would not reset. It would not unlock. But the alarm went off constantly. Thank goodness it wasn't in the evening. Car was immobile.
17000 mi
£20
Locks seize and alarm set off on pressing key fob. Can't do anything and alarm keeps going. Only way is to disconnect battery which rests the system. One key fob now not working.
Key fob replacement. FOB basically fell apart after a year. The outer frame seperated so it would not stay attached. Then electrical function stopped. Update: There is still an issue with the FOB staying in the ignition.
67580 mi
Battery leak and Acid Damage to battery case
48800 mi
Recall repair to fix defective door wiring harnesses, showed up because of airbag warning light and found there was a recall for it.
109000 mi
Leaking fitting on A/C replaced, system recharged.
15000 mi
MyGig radio system (REN) model was not working properly, would sometimes not play DVD and would shut off and restart randomly
17000 mi
MyGig system malfunctioning again
21000 mi
Installed MyGig software update 15 March 2010, so far so good. MyGig System acting up again, wont read DVD, slow to eject disc. Next day, its working OK again
25000 mi
MyGig System acting up again in January, wont read DVD, slow to eject disc. Next day, its working OK again. In March installed software update. So far, so good.
26040 mi
Front windows, mirrors and door locks would not work from drivers door. Drivers door would not lock/unlock electrically. Took a week to get the door control module in. While replacing defective module, wiring problems weere found, repair took 8 hrs
25000 mi
Rear door lock quit working
26000 mi
Airbag light was on. Turned out to be a failed accelerometer, and a chafed/cut wire.
80000 mi
Previous tech put screw into wiring causing short.
88660 mi
Had no Back Up Lights Wire Harness had to be replaced as wires had broken where the harness runs from the roof to the tailgate.
3100 mi
Door lock/alarm problem diagnosed, TIP module ordered. Oil change. TIP module replaced (problem apparently solved).
12400 mi
alarm activated periodically when using remote entry fob to unlock doors. Corrected with flash to wireless control module no start, let sit for one mnute and will start. Reprogrammed both keys to skim. Successful no audio message on mygig entertainment, U0011 fault, corrected connections under hood, reset IOD, successful
15000 mi
CD disc changer stopped working, have ordered a replacement radio.
18000 mi
Replacement radio was installed.
27280 mi
Radio kept freezing. New software installed. Problem seems to be fixed.
40300 mi
Front windows would not operate nor the side mirror controls nor the door lock/unlock buttons from the driver's arm rest controls. Rear windows did operate from driver's controls.
45880 mi
Replaced the antenna as it broke off.
48360 mi
C $660
Won't start at times. Try again short time later starts. Replaced starter - still happened. Dealer does not know why!
88660 mi
C $1500
Replaced the battery.
2000 mi
Airbag light remaining on after initial start up when ambient temp less than 50 F. Dealer flashed PCM with updates.
45000 mi
all idiot warning lights on the dash began to cycle on and off with the wipers activating every 5 seconds even though they were manually turned off. Research showed the problem is with the CAN C bus. Car out of warranty so we traded it.
108000 mi
US $135
starter cranked slow
26040 mi
At first, the air bag warning light would come on when I made a right turn. After a week or so, it started coming on when I made either a left or right turn. I took the problem to one dealer and then a second dealer who fixed it.
27280 mi
The air bag light dinged and lit up, mostly when I was making a right turn. It would come on and go out a few seconds later. New sensor switches were ordered and installed and the problem was repaired.
66000 mi
US $145
Dead battery required jumping several times. Roughly two year old battery. Replaced battery. Had to be done at dealer due to the poor serviceability of the battery.
11115 mi
Driver power window not working right, new module and door switch. all under warranty. Driver power window not working right, new module and door switch. all under warranty.
19000 mi
US $50
Wiring harness for air bags replaced in both front doors.
37000 mi
DVD/CD Player locking up and hard drive not working.
54000 mi
US $100
Radio not functioning properly. The dealership had already replaced 4 times prior to this trip.
31000 mi
US $7
Passenger side low beam head-lite socket melted. It appears that a faulty connection in an aftermarket head-lite bulb, the ground side, was loose causing an overheat condition which melted part of the socket. New socket and bulb installed.
39000 mi
US $100
Headlight switch dimmer failed.
77000 mi
US $100
Replace Blower Motor with wheel
87000 mi
US $100
Replaced condenser, test and recharge system.
12000 mi
Alarm system activates randomly when using remote control to unlock the doors. When alarm activates, the doors remain locked and the driver's door must be unlocked with a key to access the ignition switch to deactivate the alarm.
71500 mi
US $150
AC condenser ruptured and required total replacement
300 mi
3-5 minute delay btwn starting engine and when the radio, lights, windshield wipers, power windows etc turning on. It happens irregularly.
Problems with REU radio not working at intermittant times.
33000 mi
Third time REU radio unit replaced.
45200 mi
Air bag light was on, replaced wiring harness
1000 mi
Car died 1 hr after leaving dealer. Couldn't restart. Dealer tried replacing fuses like last time but it didn't work. Found a loose wire and tightened it up.
2000 mi
No audio on am/fm/sat/nav system. Replaced am/fm/sat/nav MyGig.
5580 mi
Radio stopped working after app. 15-20 minutes of operation.
36000 mi
US $50
Low freon, needed 1 1/2 lbs.
21000 mi
Driver side automatic window motor replaced. Window was scraping when moving up or down.
35000 mi
They ordered a new back up camera and it still did not work. They had to order a wiring harness and I couldn't keep going back and forth with the car. Once fixed they delivered the car to my house.
58300 mi
US $187
Drivers door window module replaced. Window was stuck.
Wiring issues. Right blinker, windshield washer use short and quick drain of battery
89000 mi
US $120
Had to replace the battery for the zillionth time. Because of location, it had to be towed. If I don't drive the car for a week or 2, it kills everything.
7650 mi
Service Dept called and told me they were taking a power control module out of another Journey on the lot, this was after waiting almost a month with no power windows. I called Chrysler Canada and that is the only reason they agreed to swap
26040 mi
Sirius Radio stopped working, radio has to be replaced, dealer ordering in a new radio system as they could not reset the Sirius
27900 mi
Replaced radio. Replaced Sirius Radio, finally!!
113280 mi
Repeat trip, has been replaced before.... driver control module for power windows, locks, and mirrors
114060 mi
New starter. Power window module for drivers side.
176080 mi
C $100
Once again the control module failed. This is the diagnostic trip only. Repair to follow.
176080 mi
Part was ordered previous trip. Wrong part was sent by the parts warehouse. Mislabeled box. They did do a few recalls on the Journey at this time as well. Power steering hose and some wiring harness at no charge to me.
178560 mi
C $360
Finally the correct part was installed. We now have working windows, door locks.
180052 mi
C $490
Alternator started making a high pitched whining noise, battery light came on & started to experience loss of acceleration. We had the journey towed to the shop and alternator was replaced. Serpentine belt was unaffected as the issue was caught so quickly.
16740 mi
Horn works intermittently
17440 mi
C $981
Car would not start, not turn over, just dead. Battery was replaced 2 months earlier. After diagnosis, replaced the starter. Had them REALLY CLEAN the body ground for the negative battery cable. Car has been good now for a while
no start because of electrical problem. Wire to starter replaced at cost of $300!!!! $30 for wire & $270 for labour!!!! This is ridiculous.
105400 mi
C $1000
alternator broken
146940 mi
no horn & some light malfunctioning.
Loose ground connection found & repaired
160580 mi
C $946
replaced alternator & battery
20000 mi
Wiring harness in passenger door making intermittent contact with motor - causing intermittent operation.
78000 mi
US $100
Win Module replacement did NOT fix the intermittent start. Changing spade connectors to starter solenoid. TSB is noted. Starter Replaced. So far issue is resolved.
73000 mi
US $100
Alternator was replaced due to pulley bearing failure. Started making a LOUD roaring noise and shredding clutch material.
headlights moving when they wanted and always misaligned, pointing to the floor, and DPF filter problems... and other electrical issues
10000 mi
The WIM and ELV computer modules failed, car unable to be started as keys not recognised, total vehicle shut down. Also a manufacturer fix was instigated for the headlights. DEAD LOCKS NOT RELEASING WHEN UNLOCKING THE VEHICLE AND NOT BEING ABLE TO GAIN ACCESS TO THE VEHICLE, NEEDED SEVERAL ATTEMPTS OVER A FEW HOURS BEFORE THEY RELEASED.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently Dodge Journey problems occur, check out our car reliability stats.