Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 64 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2009 Dodge Journey
Engine not specified
13000 mi
Mygig would not read cd's or dvd's. Dealer replaced radio.
On unlocking the car it instantly set off the horn and alarm. The key transmitter did not stop it. It would not reset. It would not unlock. But the alarm went off constantly. Thank goodness it wasn't in the evening. Car was immobile.
17000 mi
£20
Locks seize and alarm set off on pressing key fob. Can't do anything and alarm keeps going. Only way is to disconnect battery which rests the system. One key fob now not working.
86800 mi
€500
Battery went empty because of corrosion on battery cables.This was discovered only on the second visit.
Wiring harness for air bags replaced in both front doors.
2000 mi
Airbag light remaining on after initial start up when ambient temp less than 50 F. Dealer flashed PCM with updates.
45000 mi
all idiot warning lights on the dash began to cycle on and off with the wipers activating every 5 seconds even though they were manually turned off. Research showed the problem is with the CAN C bus. Car out of warranty so we traded it.
11115 mi
Driver power window not working right, new module and door switch. all under warranty. Driver power window not working right, new module and door switch. all under warranty.
48800 mi
Recall repair to fix defective door wiring harnesses, showed up because of airbag warning light and found there was a recall for it.
109000 mi
Leaking fitting on A/C replaced, system recharged.
67580 mi
Battery leak and Acid Damage to battery case
26040 mi
Front windows, mirrors and door locks would not work from drivers door. Drivers door would not lock/unlock electrically. Took a week to get the door control module in. While replacing defective module, wiring problems weere found, repair took 8 hrs
31000 mi
US $7
Passenger side low beam head-lite socket melted. It appears that a faulty connection in an aftermarket head-lite bulb, the ground side, was loose causing an overheat condition which melted part of the socket. New socket and bulb installed.
39000 mi
US $100
Headlight switch dimmer failed.
77000 mi
US $100
Replace Blower Motor with wheel
87000 mi
US $100
Replaced condenser, test and recharge system.
37000 mi
DVD/CD Player locking up and hard drive not working.
54000 mi
US $100
Radio not functioning properly. The dealership had already replaced 4 times prior to this trip.
27280 mi
Radio kept freezing. New software installed. Problem seems to be fixed.
40300 mi
Front windows would not operate nor the side mirror controls nor the door lock/unlock buttons from the driver's arm rest controls. Rear windows did operate from driver's controls.
45880 mi
Replaced the antenna as it broke off.
48360 mi
C $660
Won't start at times. Try again short time later starts. Replaced starter - still happened. Dealer does not know why!
88660 mi
C $1500
Replaced the battery.
108000 mi
US $135
starter cranked slow
15000 mi
MyGig radio system (REN) model was not working properly, would sometimes not play DVD and would shut off and restart randomly
17000 mi
MyGig system malfunctioning again
21000 mi
Installed MyGig software update 15 March 2010, so far so good. MyGig System acting up again, wont read DVD, slow to eject disc. Next day, its working OK again
25000 mi
MyGig System acting up again in January, wont read DVD, slow to eject disc. Next day, its working OK again. In March installed software update. So far, so good.
12400 mi
alarm activated periodically when using remote entry fob to unlock doors. Corrected with flash to wireless control module no start, let sit for one mnute and will start. Reprogrammed both keys to skim. Successful no audio message on mygig entertainment, U0011 fault, corrected connections under hood, reset IOD, successful
88660 mi
Had no Back Up Lights Wire Harness had to be replaced as wires had broken where the harness runs from the roof to the tailgate.
26040 mi
At first, the air bag warning light would come on when I made a right turn. After a week or so, it started coming on when I made either a left or right turn. I took the problem to one dealer and then a second dealer who fixed it.
27280 mi
The air bag light dinged and lit up, mostly when I was making a right turn. It would come on and go out a few seconds later. New sensor switches were ordered and installed and the problem was repaired.
26000 mi
Airbag light was on. Turned out to be a failed accelerometer, and a chafed/cut wire.
25000 mi
Rear door lock quit working
15000 mi
CD disc changer stopped working, have ordered a replacement radio.
18000 mi
Replacement radio was installed.
300 mi
3-5 minute delay btwn starting engine and when the radio, lights, windshield wipers, power windows etc turning on. It happens irregularly.
12000 mi
Alarm system activates randomly when using remote control to unlock the doors. When alarm activates, the doors remain locked and the driver's door must be unlocked with a key to access the ignition switch to deactivate the alarm.
71500 mi
US $150
AC condenser ruptured and required total replacement
66000 mi
US $145
Dead battery required jumping several times. Roughly two year old battery. Replaced battery. Had to be done at dealer due to the poor serviceability of the battery.
3100 mi
Door lock/alarm problem diagnosed, TIP module ordered. Oil change. TIP module replaced (problem apparently solved).
80000 mi
Previous tech put screw into wiring causing short.
116600 mi
US $780
Key fob replacement. FOB basically fell apart after a year. The outer frame seperated so it would not stay attached. Then electrical function stopped. Update: There is still an issue with the FOB staying in the ignition.
Service Dept called and told me they were taking a power control module out of another Journey on the lot, this was after waiting almost a month with no power windows. I called Chrysler Canada and that is the only reason they agreed to swap
26040 mi
Sirius Radio stopped working, radio has to be replaced, dealer ordering in a new radio system as they could not reset the Sirius
27900 mi
Replaced radio. Replaced Sirius Radio, finally!!
96220 mi
Repeat trip, has been replaced before.... driver control module for power windows, locks, and mirrors
114060 mi
New starter. Power window module for drivers side.
176080 mi
C $100
Once again the control module failed. This is the diagnostic trip only. Repair to follow.
176080 mi
Part was ordered previous trip. Wrong part was sent by the parts warehouse. Mislabeled box. They did do a few recalls on the Journey at this time as well. Power steering hose and some wiring harness at no charge to me.
178560 mi
C $360
Finally the correct part was installed. We now have working windows, door locks.
180052 mi
C $490
Alternator started making a high pitched whining noise, battery light came on & started to experience loss of acceleration. We had the journey towed to the shop and alternator was replaced. Serpentine belt was unaffected as the issue was caught so quickly.
17440 mi
C $981
Car would not start, not turn over, just dead. Battery was replaced 2 months earlier. After diagnosis, replaced the starter. Had them REALLY CLEAN the body ground for the negative battery cable. Car has been good now for a while
21000 mi
Driver side automatic window motor replaced. Window was scraping when moving up or down.
1000 mi
Car died 1 hr after leaving dealer. Couldn't restart. Dealer tried replacing fuses like last time but it didn't work. Found a loose wire and tightened it up.
8000 mi
Problems with REU unit.
12000 mi
Problems with REU radio not working at intermittant times.
33000 mi
Third time REU radio unit replaced.
45200 mi
Air bag light was on, replaced wiring harness
5580 mi
Radio stopped working after app. 15-20 minutes of operation.
35000 mi
They ordered a new back up camera and it still did not work. They had to order a wiring harness and I couldn't keep going back and forth with the car. Once fixed they delivered the car to my house.
36000 mi
US $50
Low freon, needed 1 1/2 lbs.
2000 mi
No audio on am/fm/sat/nav system. Replaced am/fm/sat/nav MyGig.
58300 mi
US $187
Drivers door window module replaced. Window was stuck.
Wiring issues. Right blinker, windshield washer use short and quick drain of battery
89000 mi
US $120
Had to replace the battery for the zillionth time. Because of location, it had to be towed. If I don't drive the car for a week or 2, it kills everything.
no start because of electrical problem. Wire to starter replaced at cost of $300!!!! $30 for wire & $270 for labour!!!! This is ridiculous.
105400 mi
C $1000
alternator broken
146940 mi
no horn & some light malfunctioning.
Loose ground connection found & repaired
160580 mi
C $946
replaced alternator & battery
20000 mi
Wiring harness in passenger door making intermittent contact with motor - causing intermittent operation.
123000 mi
US $100
Win Module replacement did NOT fix the intermittent start. Changing spade connectors to starter solenoid. TSB is noted. Starter Replaced. So far issue is resolved.
73000 mi
US $100
Alternator was replaced due to pulley bearing failure. Started making a LOUD roaring noise and shredding clutch material.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2009 Dodge Journey problems occur, check out our car reliability stats.