| 1 | 0 | 3 | 4 | 3 | 4 |
2011 Ford Explorer repairs by problem area
Engine (15%)
Transmission and Drivetrain (6%)
Brakes and Traction Control (4%)
Suspension and Steering (6%)
Electrical and Air Conditioning (38%)
Paint, Rust, Leaks, Rattles, and Trim (19%)
Other (11%)
Select a problem area
- Engine
- Transmission and Drivetrain
- Brakes and Traction Control
- Suspension and Steering
- Electrical and Air Conditioning
- Paint, Rust, Leaks, Rattles, and Trim
- Other
Chart based on 142 repairs.
2011 Ford Explorer electrical repair cost distribution
$2500+ (0%)
$1000 - $2499 (0%)
$500 - $999 (0%)
$100 - $499 (25%)
< $100 (75%)
Chart based on 44 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2011 Ford Explorer
Engine not specified
| 13000 mi | The MYFORD SYNC system completely crashed. NAVI stopped working, phone would not stay paired, HVAC controlls would not work during system crash. System would indicate several USB connection when on 1 was plugged in. |
2011 Ford Explorer 4dr SUV
290-horsepower 3.5L V6 6-speed shiftable automatic FWD
| 52300 mi | Fuel gauge isn't working - I've taken it in for repairs but have had to reschedule due to heavy volume of vehicles needing work, ahead of mine. I am still waiting to get it looked at to see how much it will cost and if covered under warranty |
| 54000 mi | We did not have the fuel gauge repaired before trade-in as it was an easy fix for them (we were told), and could be an expensive one for us. |
| 8000 mi | Nav system fault, Ford says they should have an update by Janaury, no solution currently. Screen goes black, no access to AC/Fan/Radio/Phone/Nav |
| 12000 mi | Sync upgraded |
| 18000 mi | The computer software has an issue; when hang up from phone call using Sync system the radio comes on - even when the radio WAS NOT on prior to the phone ringing. At that point, can't turn the radio off except by voice command. |
| 48000 mi US $310 |
Positive battery terminal (aka circuit breaker assembly) corroded. Dealer quoted battery harness cable replacement at 701.42. I refused the service and found the needed part number in an on-line Ford user forum-Ford OEM part number DA8Z-14526-A (Circuit Breaker Assembly). I ordered the part myself at a cost of 40.93. It took less than 15 minutes to replace. I informed the dealer and they were ambivalent about it. Left blower motor door clicking noise - had to have motor replaced $229.00 |
| 190000 mi US $150 |
Exterior keypad entry was working very intermittently. Replaced the keypad panel. |
| 101000 mi US $170 |
Needed new battery |
| 20000 mi | MyFord Touch update. |
| 25000 mi | Battery died. Replaced under warranty. MFT update |
| 34000 mi | Reprogram MFT due to hanging nav system and overall poor response and performance. |
| 6000 mi | keyless entry pad replaced |
| 126000 mi US $100 |
Replaced actuator |
| 3000 mi | Radio intermittently receiving signals. |
| 20000 mi | microsoft sync system has many issues and needs update that is very time consuming and not user friendly |
| 33000 mi US $150 |
Dead battery |
| 52300 mi US $100 |
blend door actuator stripped and had to be replaced |
| 90000 mi US $300 |
120 volt outlet repaired Backup camera replaced |
| 5000 mi | audio for the DVD system on rear headrests does not work through thru the vehicle radio as indicated in the user guide, transmitted over a "unused" frequency which apparently is not really unused depending on the locale you are in. static. |
| 32000 mi | Upgrade/fixes to Ford sync (dashboard controlling bluetooth phone connections, directions, climate, etc) |
| 35000 mi | 2nd time to dealer to resolve this issue. Upgrade/fixes to Ford sync (dashboard controlling bluetooth phone connections, directions, climate, etc) |
| 109500 mi US $45 |
Replaced both front head lights - one was burned out. |
2011 Ford Explorer 4dr SUV
290-horsepower 3.5L V6 6-speed shiftable automatic AWD
| 8000 mi | replaced passenger seat airbag wiring assembly... wires broke from moving the seat full forward |
| 108200 mi US $50 |
Replaced backup camera |
| 109000 mi US $40 |
Replace auto park assist sensor that had failed in front right bumper position |
| 79000 mi US $40 |
Blower Door Actuator Motor replaced. Cheap plastic gear in the unit had one tooth break off of the gear. Tried super-gluing it back but that did not last. |
| 1000 mi | MyFordTouch had some issues. Dealer said that they needed to update the software. Problems were, cell phone would not sync, clock not keeping time. |
| 2000 mi | replaced a module in the sync system preventing pretty much everything from working, also replaced the side mirrors again for condensation in the led lights |
| 45000 mi US $150 |
Seals on rear AC lines failed. Lines had to be replaced. In order to do so dealer had to remove rear subframe. Extended warranty paid for repair--just had to pay deductible. |
| 48000 mi US $100 |
Clutch on AC compressor failed, compressor replaced under extended warranty |
| 8060 mi | Windshield wipers would wipe on occasion by themselves. Replaced the processor as per TSB. This was done for the second time and still did not completely address the issue. Suspect intermittent problem in the wiper control stalk. |
| 10540 mi | As reported earlier, a TSB for the Randon/Uncommanded windshield wipe was done but the issue reappeared shortly thereafter. Suspect a problem with the windshield wiper control stalk since other Explorers have had them replaced as well. |
| 29800 mi | The BLIS system reports frequently that it isn't working and I need to take to the dealer. The dealer won't look at it unless it happens while in their possession and its not a daily occur. Turn car off then on and it resets. Ugh!! |
| 15800 mi | Performance Update for Sync required visit to Dealer for most 2011 Explorers. |
| 27100 mi | Master headrest DVD player (driver side) was resetting randomly and having issues with "Surround Around" (FM Modulation). Wiring Harness under the driver seat was loose causing intermittent failure. Repaired by dealer. |
| 36000 mi | Driver side in-headrest DVD player failed to play DVD or sync with second screen. |
| 58300 mi | Sirius XM module needed to be replaced - audio would work, but data would not load (ie, traffic data, weather, etc). |
| 46486 mi | There are times when the heat on the driver's side does not work, usually after the HVAC controls have been adjusted. Could not duplicate the problem so not fixed. Had car in in May for the same issue and they could not find a problem. Could not duplicate the problem so not fixed. Had car in in May for the same issue and they could not find a problem. |
| 52000 mi US $100 |
Replaced both blend door actuators. Had taken vehicle in 3X before for heat issues but "could not replicate" so no repair. Found TSB this time. Only $100 because under extended warranty. |
| MFT (My ford Touch) multiple reflashs. Still very buggy but getting better. Reflashs done in May and in July. |
| 2480 mi | Active Park Assist not working. Diagnosed right front sensor faulty. Replacement part ordered. Replaced right front sensor to correct fault in Active Park Assist. |
| Rain sensing wipers would sometimes do a random wipe when there was no reason for it. Dealer replaced the processor. | |
| 5580 mi | A performance upgrade was installed for MyFord Touch (MFT). Many owners experienced various problems with MFT and Ford redesigned and worked on the software package. New navigation card was also installed. |
| 7020 mi | MyFord Touch software update and installation of a new A4 SD card for the navigation. |
| 8060 mi | Over the past few months I had to trickle charge the battery several times since it was low. Never failed to start the car. Battery was tested when I went for season tire change and the result was that the battery was replaced. |
| 8160 mi | Rain sensing wipers would periodically wipe for no reason. Dealer replaced control module. This was the second time it was replaced. |
| 54000 mi | Navigation System randomly shuts down |
2011 Ford Explorer 4dr SUV
290-horsepower 3.5L V6 6-speed automatic AWD
| 7800 mi | sync system voice recognition does not work very well |
See TrueDelta's information for all SUVs
See TrueDelta's information for all Ford models.
