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2002 Infiniti Q Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
01/29/18 NHTSA ID: 10127461
TSB ID: ITB00-024g

Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. also, tips for using the procut? brake lathe were added on page 8, and a brake noise diagnostic works
02/28/06 NHTSA ID: 10019293
TSB ID: 06004

Malfunction indicator lamp with diagnostic trouble code u1000 or u1010 stored in engine control unit. 2002 - 2006 infiniti vehicles with can communication. *ak
04/27/04 NHTSA ID: 10006287
TSB ID: 03066

Voluntary service campaign idler pulley. *mr
02/20/04 NHTSA ID: 10005325
TSB ID: 120303

Idler pulley bracket voluntary service campaign 03-066 announcement to all dealer, sales, parts and service managers.
02/12/04 NHTSA ID: 10005195
TSB ID: 011304

Idler pulley bracket kits - parts availability.
02/26/03 NHTSA ID: 10000409
TSB ID: 02071

Engine will not start or intermittent no start. electronic key registration procedure system description for vehicle immobilizer system / nissan anti-theft system (ivis/nats).
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10/17/02 NHTSA ID: 635062
TSB ID: ITB02037

Information on vehicles exhibiting noise from the idler pulley area.
10/17/02 NHTSA ID: 635064
TSB ID: ITB02039

Some vehicles may exhibit a front brake grind / groan noise when the brakes are cold.
05/21/02 NHTSA ID: 631185
TSB ID: ITB01029

Information on engine running rough, engine surging and low engine power with mailfunction indicator lamp on with diagnostic trouble code p0100 (mass airflow sensor - mafs) stored.
05/21/02 NHTSA ID: 631183
TSB ID: ITB01028

Subject regarding front suspension squeak/creak noise.
04/02/02 NHTSA ID: 629380
TSB ID: ITB01028B

Information regarding front suspension squeak/creak noise-spring. *yh
03/19/02 NHTSA ID: 628719
TSB ID: ITB01034

Customers may complain of steering/body vibration at highway speeds.
03/19/02 NHTSA ID: 628722
TSB ID: ITB01028

Information regarding front suspension squeak/creak noise.
03/19/02 NHTSA ID: 628717
TSB ID: ITB01029

Some vehicles may exhibit a malfunction indicator lamp on with diagnostic trouble code p0100 (mass airflow sensor) stored and exhibit engine running rough, surging and low power.
03/06/02 NHTSA ID: 628179
TSB ID: ITB01028B

Service bulletin regarding front suspension squeak/creak noise - spring.
02/07/02 NHTSA ID: 627405
TSB ID: ITB01028A

Concerns with front suspension squeak / creak noise.
02/05/02 NHTSA ID: 627164
TSB ID: ITB01070

On some vehicles the cable type oil dipstick is difficult to read, or blue smoke is emitted from the tailpipe at cold start.
11/19/01 NHTSA ID: 625229
TSB ID: ITB01028

Subject regarding suspension creak/saueak noise spring. *yd
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11/19/01 NHTSA ID: 625154
TSB ID: ITB01017A

Subject regarding fuel tank slow fill (amendment). *yd
11/19/01 NHTSA ID: 625249
TSB ID: ITB01034

Subject regarding steering/body vibration at highway speeds. *yd
11/16/01 NHTSA ID: 625032
TSB ID: ITB01017

Subject regarding fuel tank slow fill service campaign. *yd
10/29/01 NHTSA ID: 623684
TSB ID: ITB01038

Some vehicles may experience hesitation or delayed throttle response. *slc
10/25/01 NHTSA ID: 623071
TSB ID: ITB01041

Information regarding steering pull to the right. *yh
10/05/01 NHTSA ID: 621944
TSB ID: ITB01028A

Vehicles built before jnkbf01a_2m004399 may exhibit a creak or low-frequency squeak noise in the left and / or right front suspension.
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02/19/03 Transmission and Drivetrain NHTSA ID: 10000213
TSB ID: 02064

Replacement automatic transmission requests new style automatic transmission fluid filler tube.
10/17/02 Transmission and Drivetrain NHTSA ID: 635071
TSB ID: ITB02041

Subject regarding reverse to drive engagement double thump when cold.
10/17/02 Transmission and Drivetrain NHTSA ID: 635066
TSB ID: ITB02040

Some vehicles may exhibit a delayed automatic transmission 5-2 downshift that feels like a hesitation (perhaps at 3/4 to wide open throttle) and between 40 - 60 mph.
07/11/02 Transmission and Drivetrain NHTSA ID: 632216
TSB ID: ITB02017

Subject regrding transmission control module (tcm) initialization after transmission replacement.
03/19/02 Transmission and Drivetrain NHTSA ID: 628713
TSB ID: ITB01031

Some vehicles with automatic transmission shifter selector levers may be difficult to shift from reverse to drive or from park to reverse.
03/19/02 Transmission and Drivetrain NHTSA ID: 628742
TSB ID: ITB01074

On some vehicles, the transmission manual mode is inoperative, indicator light shows d instead of 4, manual mode operates normally after ignition is turned off and automatic transmission diagnostic trouble code p1815 is stored.
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11/19/01 Transmission and Drivetrain NHTSA ID: 625245
TSB ID: ITB01031

Subject regarding a/t shift lever difficult to move. *yd
07/02/01 Transmission and Drivetrain NHTSA ID: 619821
TSB ID: ITB01010

Service bulletin automatic transmission fluid requirements.
07/11/12 Electrical and Air Conditioning NHTSA ID: 10044526
TSB ID: ITB-11-049-B

Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013.
03/03/10 Electrical and Air Conditioning NHTSA ID: 10032305
TSB ID: ITB-08-024A

Infiniti: srs precautions during service. included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplemental restraint system (srs) safely. improper maintenanc
03/03/10 Electrical and Air Conditioning NHTSA ID: 10032304
TSB ID: ITB-03-051-C

Infiniti: exterior lamp fogging. water in the exterior lamps. this is generally not due to a defect. all current exterior lamp assemblies are vented to the atmosphere (not sealed). moisture in the air sometimes travels into and out of
08/07/09 Electrical and Air Conditioning NHTSA ID: 10030145
TSB ID: ITB-09-020

Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed.
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05/10/07 Electrical and Air Conditioning NHTSA ID: 10021509
TSB ID: 03031

Exterior lamp fogging.
09/15/04 Electrical and Air Conditioning NHTSA ID: 10009182
TSB ID: 04042

Navigation system is inoperative and the display shows disc error or dvd-rom version is not correct.
12/24/03 Electrical and Air Conditioning NHTSA ID: 10004600
TSB ID: 03064

Supplemental air bag warning light on with front seat belt pre-tensioner open circuit.
12/23/03 Electrical and Air Conditioning NHTSA ID: 10004598
TSB ID: 03065

Clock bulb replacement. various models including 2004 i35.
10/21/03 Electrical and Air Conditioning NHTSA ID: 10003455
TSB ID: 03048

Intelligent cruise control cancels during use and engine control module (ecm) sets malfunction indicator lamp (mil) on diagnostic trouble code (dtc) p0605.
10/15/03 Electrical and Air Conditioning NHTSA ID: 10003271
TSB ID: 03036

Intelligent cruise control system maintenance.
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03/19/02 Electrical and Air Conditioning NHTSA ID: 628711
TSB ID: ITB01032

Some vehicles may exhibit a loose headlamp rubber strip.
02/05/02 Electrical and Air Conditioning NHTSA ID: 627175
TSB ID: ITB01066

Concerns with driver seat being loose; rocks excessively back and forth when vehicle accelerates.
12/14/01 Electrical and Air Conditioning NHTSA ID: 626493
TSB ID: ITB01067

Information on air bag light on due to satellite ssensor code.*yh
11/19/01 Electrical and Air Conditioning NHTSA ID: 625246
TSB ID: ITB01032

Subject regarding headlamp rubber strip loose. *yd
10/26/01 Electrical and Air Conditioning NHTSA ID: 623111
TSB ID: ITB01038A

Information regarding hesitation/delayed throttle response. *yh
10/25/01 Electrical and Air Conditioning NHTSA ID: 623075
TSB ID: ITB01047

Subject regarding a/c system performance. *yh
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10/25/01 Electrical and Air Conditioning NHTSA ID: 623060
TSB ID: ITB01038

Information regarding improved throttle pedal feel. *yh
10/25/01 Electrical and Air Conditioning NHTSA ID: 623045
TSB ID: ITB01040

Subject regarding grinding noise from power rear seat. *yh
10/05/01 Electrical and Air Conditioning NHTSA ID: 621946
TSB ID: ITB01043

Information regarding navigation dvd-rom driver and software.
10/05/01 Electrical and Air Conditioning NHTSA ID: 621947
TSB ID: ITB01044

Subject regarding low beam headlamp replacement; ballast replacement.
02/20/18 Other NHTSA ID: 10129111
TSB ID: ITB18-003

Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. service information the national highway traffic safety administration (nhtsa
01/29/18 Other NHTSA ID: 10127465
TSB ID: ITB17-009a

Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. no other changes have been made. please discard previous versions of thi
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01/29/18 Other NHTSA ID: 10127462
TSB ID: ITB09-039e

Windshield cracking this bulletin has been amended to apply to the latest models and model years. also, warranty information on pages 1 and 8 has been updated. no other changes have been made. please discard previous versions of this bul
04/10/13 Other NHTSA ID: 10051765
TSB ID: ITB-13-12

Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. lock/unlock request button located on outside door handles of vehicles can be disabled (or enabled) through either the "comfort & conv" setti
04/09/10 Other NHTSA ID: 10032524
TSB ID: ITB-09-062

Infiniti: vent control valve replacement. no applied vehicles affected: all models; no model years listed.
01/04/10 Other NHTSA ID: 10031304
TSB ID: ITB-09-050

Infiniti: tire pressure monitoring system (tpms) warning light on/blinking. no models or model years listed. updated on 08-11-2011.
02/12/04 Other NHTSA ID: 10005194
TSB ID: 04001

Remote keyless entry replacement parts.
12/23/03 Other NHTSA ID: 10004599
TSB ID: ITB99048A

The infiniti integrated homelink transmitter system. various models including 1996-2004 i30/i35; 2004 q45; 2004 m45.
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10/22/03 Other NHTSA ID: 10003519
TSB ID: ITB99016B

Front seat belt latch plate retaining button missing. various models including the 2004 g35.
10/17/02 Other NHTSA ID: 635072
TSB ID: ITB02042

Essential tools: fuel pressure adapter j44321-6 and fuel line quick connector release tool j-45488.
10/17/02 Other NHTSA ID: 635073
TSB ID: ITB02048

Subject regarding dealer inventory update - acceleration hesitation / delay.
07/11/02 Other NHTSA ID: 632218
TSB ID: ITB01027

Customer may complain that the glove box lid is hard to close.
07/11/02 Other NHTSA ID: 632214
TSB ID: ITB02016

Subject regarding seatback board removal procedure.
05/21/02 Other NHTSA ID: 631176
TSB ID: ITB02018

Information on door sash rust.
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03/19/02 Other NHTSA ID: 628709
TSB ID: ITB01027

Customers may complaint that the glove box lid is hard to close with several attempts.
03/19/02 Other NHTSA ID: 628735
TSB ID: ITB99016A

Front seat belt latch plate retaining button missing.
02/05/02 Other NHTSA ID: 627161
TSB ID: ITB01071

Some vehicles may exhibit a trunk lid that is hard to close.
02/05/02 Other NHTSA ID: 627177
TSB ID: ITB01065A

Vehicles may exhibit rear sunshade that is inoperative.
12/11/01 Other NHTSA ID: 625918
TSB ID: ITB01062

Subject on run-flat tire replacement. *yh
12/11/01 Other NHTSA ID: 625911
TSB ID: ITB01065

Information regarding rear sunshade inoperative. *yh
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11/19/01 Other NHTSA ID: 625226
TSB ID: ITB01027

Subject regarding glove box lid hard to close. *yd
11/19/01 Other NHTSA ID: 625230
TSB ID: ITB01029

Subject regarding mil on with dtc p0100 (mass airflow sensor - mafs)stored. *yd
11/16/01 Other NHTSA ID: 625054
TSB ID: ITB01020

Subject regarding essential tool tire pressure monitor system initialization tool. *yd
10/29/01 Other NHTSA ID: 623707
TSB ID: ITB01058

Information regarding a new tool set that has been released as an essential tool for adjusting valve clearances. *slc
10/26/01 Other NHTSA ID: 623141
TSB ID: ITB01058

Information regarding essential tool; valve shim lifter set, j-45074. *yh
10/26/01 Other NHTSA ID: 623102
TSB ID: ITB01039

Information regarding essential tool: inner tie rod wrenches. *yh
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10/25/01 Other NHTSA ID: 623052
TSB ID: ITB01036

Information regarding improper gap beteween cassette player finisher and center console. *yh
10/25/01 Other NHTSA ID: 623056
TSB ID: ITB01037

Information regarding center console metal tabs loose. *yh

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Infiniti Q TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.