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Infiniti Q50 Recalls

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Recall Date Problem Area Recall Text
10/30/17 Nissan north america (nissan) is recalling certain 2017 infiniti q50 and q50 hybrid vehicles. the driver's frontal air bag inflator may have been improperly welded.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.

Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. the recall began october 30, 2017. owners may contact infiniti customer service at 1-800-662-6200, option 7.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
06/10/16 Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. in these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. as a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Nissan will notify their owners. chevrolet city express owners will be notified by general motors. dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. interim notices were sent to owners on may 31, 2016. owners will receive a second notice when remedy parts become available. owners may contact nissan customer service at 1-800-867-7669, infiniti customer service at 1-888-833-3216 or chevrolet customer service at 1-800-222-1020.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
11/01/14 Nissan north america, inc. (nissan) is recalling certain model year 2014 infiniti q50 hybrid vehicles manufactured december 10, 2012, to june 25, 2014, and infiniti q70 hybrid vehicles manufactured november 7, 2013, to may 7, 2014. due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. the recall began on november1, 2014. owners may contact nissan customer service at 1-800-647-7261.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
08/29/17 Engine Nissan north america, inc. (nissan) is recalling certain 2016-2018 infiniti q50 and 2017 infiniti q60 vehicles equipped with a 2.0l engine. incorrect fuel pump control module (fpcm) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

An engine stall can increase the risk of a crash.

Nissan will notify owners, and infiniti dealers will reprogram the fuel pump control module (fpcm) with corrected software, free of charge. the recall began august 29, 2017. owners may contact infiniti customer service at 1-800-662-6200.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
11/10/14 Engine Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 infiniti m35 hybrid vehicles manufactured april 7, 2012, to september 9, 2013, 2014 infiniti q50 hybrid vehicles manufactured december 10, 2012, to july 15, 2014, and 2014-2015 infiniti q70 hybrid vehicles manufactured april 9, 2010, to may 7, 2014. due to a software error, in the affected vehicles, if the signal is lost from one of the two throttle position sensors (tps), the engine control module (ecm) will go into a fail-safe mode, partially closing the throttle chamber. should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the tps.

The vehicle may gradually accelerate due to the throttle chamber reopening. this unexpected acceleration may increase the risk of a crash.

Nissan will notify owners, and dealers will reprogram the ecm, free of charge. the recall began on november 10, 2014. owners may contact nissan customer service at 1-800-647-7261.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
11/10/14 Transmission and Drivetrain Nissan north america, inc. (nissan) is recalling certain model year 2014 infiniti q50 hybrid vehicles manufactured october 16, 2013, to january 27, 2014, and infiniti q70 hybrid vehicles manufactured november 7, 2013, to december 10, 2013. the affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.

The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.

Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. the recall began on november 10, 2014. owners may contact nissan customer service at 1- 800-647-7261.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
08/12/16 Suspension and Steering Nissan north america, inc.'s (nissan) is recalling certain model year 2014-2016 infiniti q50 vehicles manufactured december 26, 2012, to december 11, 2015, and infiniti q50 hybrid vehicles manufactured december 10, 2012, to december 17, 2015. the direct adaptive steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Nissan will notify owners, and dealers will reprogram the direct adaptive steering ecu software, free of charge. the recall began on august 12, 2016. owners may contact nissan customer service at 1-800-647-7261.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
08/29/17 Electrical and Air Conditioning Nissan north america, inc. (nissan) is recalling certain 2016-2018 infiniti q50 and 2017 infiniti q60 vehicles equipped with a 2.0l engine. incorrect fuel pump control module (fpcm) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

An engine stall can increase the risk of a crash.

Nissan will notify owners, and infiniti dealers will reprogram the fuel pump control module (fpcm) with corrected software, free of charge. the recall began august 29, 2017. owners may contact infiniti customer service at 1-800-662-6200.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
11/10/14 Electrical and Air Conditioning Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 infiniti m35 hybrid vehicles manufactured april 7, 2012, to september 9, 2013, 2014 infiniti q50 hybrid vehicles manufactured december 10, 2012, to july 15, 2014, and 2014-2015 infiniti q70 hybrid vehicles manufactured april 9, 2010, to may 7, 2014. due to a software error, in the affected vehicles, if the signal is lost from one of the two throttle position sensors (tps), the engine control module (ecm) will go into a fail-safe mode, partially closing the throttle chamber. should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the tps.

The vehicle may gradually accelerate due to the throttle chamber reopening. this unexpected acceleration may increase the risk of a crash.

Nissan will notify owners, and dealers will reprogram the ecm, free of charge. the recall began on november 10, 2014. owners may contact nissan customer service at 1-800-647-7261.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
04/14/14 Electrical and Air Conditioning Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 altima, leaf, pathfinder, and sentra, model year 2013 nv200 (aka taxi) and infiniti jx35 and model year 2014 infiniti q50 and qx60 vehicles. in the affected vehicles, the occupant classification system (ocs) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

If the ocs does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Nissan will notify owners, and dealers will update the ocs software, free of charge. the recall began on april 14, 2014. owners may contact nissan at 1-800-647-7261.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
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Infiniti Q50 Recalls

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.