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2015 Kia Sorento Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/16/18 NHTSA ID: 10133170
TSB ID: PS539

Pitstop - engine component re-use guidelines - in general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
08/02/17 NHTSA ID: 10109848
TSB ID: VSC148TSB

Tsb: rear wheel speed sensor housing cover inspection and/or replacement (sc148) - voluntary service campaign - this bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor (ws
08/02/17 NHTSA ID: 10109683
TSB ID: TSB-ENG160

Tsb: ecu upgrade ? mil on with dtc(s) p0420/p0171 - this bulletin provides information related to the ecu software upgrade for some 2012~2015my optima (qf) vehicles, produced from august 12, 2011 to october 2, 2015, some 2012~2015my sorento
08/02/17 NHTSA ID: 10109759
TSB ID: TSB-ENG143R1

Tsb: service action: engine crankshaft pulley and bolt replacement (sa170) - this bulletin provides the information to replace the crankshaft pulley and crankshaft bolt on some 2015my optima (qf) and 2015my sorento (xma) vehicles, produced
08/02/17 NHTSA ID: 10109760
TSB ID: PS327R1

Pitstop: xm 2.4l gdi mil on with dtc ? p0269 - on some 2012-2015my sorento (xm) equipped with 2.4l gdi engines, the malfunction indicator lamp (mil) may illuminate with the ecm system-related dtc p0269. to correct this concern, replace the
08/02/17 NHTSA ID: 10109774
TSB ID: TSB-ENG160R1

Tsb: ecu upgrade ? mil on with dtc(s) p0420/p0171 - this bulletin provides information related to the ecu software upgrade for some 2012~2015my optima (qf) vehicles, produced from august 12, 2011 to october 2, 2015, some 2012~2015my sorento
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/02/17 NHTSA ID: 10109655
TSB ID: PS315

Pit stop: gdi injector spray tip deposits - a design feature of vehicles equipped with a gasoline direct injection (gdi) system is the placement of each fuel injector directly into the engine cylinder head assembly. therefore, it is complet
08/02/17 NHTSA ID: 10109657
TSB ID: PS320

Pit stop: rough idle after cold start on 3.3l gdi engine - when addressing a customer complaint of rough idle, which occurs only on the first start of the day and lasts for 30-45 seconds, check for the possibility of poor injector performan
08/02/17 NHTSA ID: 10109673
TSB ID: PS327

Pitstop: resetting cylinder balance adaptation values - when addressing a cylinder balance concern on a vehicle equipped with a 2.4l gdi engine, it is important to note that the dtc may recur after replacement of any faulty component(s) and
08/02/17 NHTSA ID: 10109846
TSB ID: VSC148OWNER

Sc148owner - owner notification letter -notifying owners that kia is conducting a voluntary service campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 my sorento 2-
08/02/17 NHTSA ID: 10109845
TSB ID: VSC148DPSM

Sc148dpsm - dealer parts & service manager notification letter - notifies dealer principals of a voluntary service campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 -
08/02/17 NHTSA ID: 10109844
TSB ID: VSC148DP

Sc148dp - dealer principal notification letter - notifies dealer principals of a voluntary service campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 my sorento
02/07/17 NHTSA ID: 10090819
TSB ID: TSBENG148R4

Tsb rev4: chatter/rattle noise from engine after cold soak - this bulletin provides information about the timing chain tensioner replacement on some 2014~16my cadenza (vg), produced from february 1, 2013 through january 7, 2016, and some 20
01/31/17 NHTSA ID: 10089987
TSB ID: PS400

Pitstop: smart pedal feature - the ?smart pedal? is an integral part of the engine management system (ems) functionality which monitors and prevents the simultaneous activation of accelerator and brake pedals. when engaged, the feature redu
01/26/17 NHTSA ID: 10089625
TSB ID: PS417

Pitstop: dtc p0315 - crankshaft position (ckp) sensor variation not learned - when encountering a customer complaint of engine misfire with a malfunction indicator light (mil) on in the dash, check for the presence of dtc p0315 ? crankshaft
01/26/17 NHTSA ID: 10089617
TSB ID: TSBENG147

Tsb: data collection: extract california emissions data from ecu (dc1501) - this bulletin provides information related to extracting ?in use performance tracking? emissions data from the engine control unit (ecu) of certain vehicles sold in
01/26/17 NHTSA ID: 10089582
TSB ID: TSBENG148R3

Tsb: chatter/rattle noise from engine after cold soak - this bulletin provides information about the timing chain tensioner replacement on some 2014~16my cadenza (vg), produced from february 1, 2013 through january 7, 2016, and some 2014~20
01/23/17 NHTSA ID: 10089301
TSB ID: TSBENG149

Tsb: 2.4 gdi mil on with dtc(s) p0263/ p0266/ p0269/ p0272 - this bulletin provides information about the replacement of the fuel injectors in some sorento (xma) produced 12/17/2012~12/11/2014, optima (qf) produced 07/28/2013~10/02/2015, op
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10/06/15 NHTSA ID: 10058534
TSB ID: PS-417

Kia: crankshaft position sensor (ckp) variation has not learned causing misfire of engine and malfunction indicator light (mil) to come in dash. model all. no years listed.
08/04/15 NHTSA ID: 10058121
TSB ID: 047

Kia 2011-2016 my sportage : the procedure for replacement of the hydraulic actuator on certain all-wheel drive equipped sportage vehicles, will exhibit an inoperative awd system with malfunction indicator lamp. *lj
03/13/18 Transmission and Drivetrain NHTSA ID: 10130104
TSB ID: TSBTRA047_R2

Tsb - driveshaft serviceability - this bulletin has been revised most recently to include additional information. this bulletin provides information regarding axle shaft serviceability for kia vehicles equipped with a six-speed automatic tr
02/17/17 Transmission and Drivetrain NHTSA ID: 10092147
TSB ID: TSBTRA051R1

Tsb: 6 spd a/t solenoid replacement ? multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles with dtcs p0741, p0743, p0748, p0753, p0758, p0763, p0768, p0773
02/03/17 Transmission and Drivetrain NHTSA ID: 10090431
TSB ID: TSBTRA049

Tsb: 6-speed a/t transmission adaptive values reset/relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or reprogramming/replacement of the ecm/pcm.
01/27/17 Transmission and Drivetrain NHTSA ID: 10089761
TSB ID: TSBTRA051R1

Tsb: 6 spd a/t solenoid replacement ? multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles with dtcs p0741, p0743, p0748, p0753, p0758, p0763, p0768, p0773
NHTSA's feed only includes summaries. For the full text of TSBs:

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01/24/17 Transmission and Drivetrain NHTSA ID: 10089382
TSB ID: TSBTRA049R1

Tsb: 6-spd. a/t adaptive value reset /relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or reprogramming/replacement of the pcm/tcm. after the adaptive values a
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136499
TSB ID: TSBELE145_R1

Tsb - head unit mismatch with microphone - this bulletin has been revised to include additional information. this bulletin provides information regarding correct 3.3 volt and 8 volt microphone (mic) matching with head unit part numbers on
04/16/18 Electrical and Air Conditioning NHTSA ID: 10133169
TSB ID: PS476_R1

Pitstop - intermittent lack of power or hesitation upon acceleration - restricted fuel line - this bulletin has been revised to include additional information. customers may experience an intermittent lack of power or hesitation upon accele
12/21/17 Electrical and Air Conditioning NHTSA ID: 10126423
TSB ID: TSBELE091R3

Tsb - identifying head unit software version for direct exchange - this bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.
08/30/17 Electrical and Air Conditioning NHTSA ID: 10116821
TSB ID: TSB-ELE091R1

Tsb: identifying head unit software version for direct exchange - identifying head unit software version for direct exchange (ele091) (rev 1) - this bulletin provides the procedure on how to identify and record the head unit software level
08/25/17 Electrical and Air Conditioning NHTSA ID: 10116101
TSB ID: PS474

Pitstop: tpms sensor position - when diagnosing tpms-related dtcs, make sure you are investigating the correct sensor. the tpms positioning from the manufacturer may be different from the positioning shown on a kds.
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/02/17 Electrical and Air Conditioning NHTSA ID: 10109855
TSB ID: PS493

Tsb: defogging logic ? normal operation, disabling, and enabling - starting with 2010my, all kia vehicles, except rio (jb), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. depending on the spe
08/02/17 Electrical and Air Conditioning NHTSA ID: 10109666
TSB ID: TSB-CLI024

Tsb: testing a/c compressor function using gds - this bulletin provides information on a new procedure to test a/c compressor function using the gds.
08/02/17 Electrical and Air Conditioning NHTSA ID: 10109668
TSB ID: PS235R1

Pitstop: horn answer back or parking lamps inop when locking doors with rke/smk fob - when addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle with
08/02/17 Electrical and Air Conditioning NHTSA ID: 10109836
TSB ID: TSB-ELE100R4

Tsb: uvo system upgrade - this bulletin provides the procedure for upgrading the uvo system on some 2014-2016my soul (ps), sorento (xma)/(uma), optima (tf hev), forte (yd), sportage (sl), 2015-2016my sedona (yp), and 2014-2015(my) optima (q
08/02/17 Electrical and Air Conditioning NHTSA ID: 10109829
TSB ID: TSB-ELE129R1

Tsb: service action: uvo software upgrade (sa277) - this bulletin provides the procedure to upgrade the uvo software on some 2015my soul (ps), sportage (sl), optima (tf, qf), forte (yd), and sorento (xma) vehicles to incorporate bluetooth
08/02/17 Electrical and Air Conditioning NHTSA ID: 10109828
TSB ID: TSB-ELE128R1

Tsb: service action: audio software upgrade (sa276) - this bulletin provides the procedure to upgrade the audio software on some 2015my soul (ps), sportage (sl), optima (tf, qf), forte (yd), and sorento (xma) vehicles to incorporate bluetoo
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/02/17 Electrical and Air Conditioning NHTSA ID: 10109811
TSB ID: TSB-FUE033

Tsb: fill level limit valve replacement - this bulletin provides information related to the fill level limit valve (fllv) replacement on some sorento (xma) vehicles, produced from december 17, 2012 to december 11, 2014, which may exhibit a
08/02/17 Electrical and Air Conditioning NHTSA ID: 10109650
TSB ID: TSB-GEN067

Tsb: information collection related to electrical concerns - to enhance communication of dealer findings regarding electrical concerns, a photo collection warranty time reimbursement program is being implemented.
08/02/17 Electrical and Air Conditioning NHTSA ID: 10109652
TSB ID: TSB-TRA051

Tsb: 6 spd a/t solenoid replacement ? dtc p0741 - this bulletin provides information relating to the replacement of the damper clutch (d/c) solenoid on 6-speed automatic transaxles with dtc p0741 (active or history), instead of replacing th
08/02/17 Electrical and Air Conditioning NHTSA ID: 10109761
TSB ID: PS339

Pitstop: remote start system diagnostic hotline - when diagnosing remote start systems, refer to the table shown in this article for detailed information on applicable models, model year and system supplier; along with the applicable hotlin
03/10/17 Electrical and Air Conditioning NHTSA ID: 10094568
TSB ID: WTY003FORM

Request for reimbursement form: wty003 - if you have paid to have the airbag clock spring assembly replaced, you may be eligible for reimbursement for some or all of that expense. mail this completed request for reimbursement form to kia, a
03/10/17 Electrical and Air Conditioning NHTSA ID: 10094567
TSB ID: WTY003DEALERP

Dealer principal memo: wty003 - kia motors america, inc. is extending the warranty coverage for the driver?s front airbag clock spring assembly on 2011-2015 my sorento vehicles, manufactured from 10/24/2009 through 12/17/2014, to fifteen (1
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/10/17 Electrical and Air Conditioning NHTSA ID: 10094565
TSB ID: WTY003BULLETIN

Warranty bulletin: wty003 - 2011-2015 my sorento driver's front airbag clock spring assembly warranty extension (wty003) - this bulletin provides information related to the replacement of the driver?s front airbag clock spring assembly on t
03/10/17 Electrical and Air Conditioning NHTSA ID: 10094569
TSB ID: WTY003DEALERPSM

Dealer parts and service manager memo: wty003 - kia motors america, inc. is extending the warranty coverage for the driver?s front airbag clock spring assembly on the 2011-2015 my sorento vehicles, manufactured from 10/24/2009 through 12/17
03/10/17 Electrical and Air Conditioning NHTSA ID: 10094571
TSB ID: WTY003QA

Q and a: wty003 - 2011-2015 my sorento driver?s front airbag clock spring assembly kia new vehicle limited warranty extension q & a
03/10/17 Electrical and Air Conditioning NHTSA ID: 10094570
TSB ID: WTY003OWNER

Owner letter: wty003 - dear kia sorento owner: kia is extending the warranty coverage for the driver?s front airbag clock spring assembly to 15 years with unlimited mileage, starting from the date of first service. the clockspring is an ele
02/17/17 Electrical and Air Conditioning NHTSA ID: 10092104
TSB ID: PS387

Pitstop: navigation headunit and sd card compatibility - this article provides information in regards to possible compatibility issues between navigation head units and sd cards when replacing head units for multimedia issues. if after repl
02/17/17 Electrical and Air Conditioning NHTSA ID: 10092132
TSB ID: TSBELE089

Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. note: only n
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02/08/17 Electrical and Air Conditioning NHTSA ID: 10090945
TSB ID: PS266R1

Pitstop: hvac receiver/dryer - desiccant replacement - in the event of a hvac system concern in which metal particles or shards have contaminated the system, the desiccant or the entire a/c receiver/dryer assembly may need to be replaced. t
02/08/17 Electrical and Air Conditioning NHTSA ID: 10090966
TSB ID: PS465

Pitstop: recalibration of blind spot detection after collision repairs - this pitstop provides information relating to some vehicles equipped with blind spot detection (bsd), which may exhibit a ?check bsd system? message with dtcs: c270254
01/31/17 Electrical and Air Conditioning NHTSA ID: 10089976
TSB ID: TSBFUE028

Tsb: ecm upgrade ? sorento (xma) 3.3 gdi mil on with dtcs p2096, p2098 - this bulletin provides information related to the ecm software upgrade for some 2014-2015my sorento (xma) vehicles which may experience a malfunction indicator lamp (
01/30/17 Electrical and Air Conditioning NHTSA ID: 10089908
TSB ID: PS375

Pitstop: intermittent no crank/start - on some 2014-2015my sorento (xm), customers may experience a concern related to an intermittent no crank/start, especially after an overnight cold soak. to address this concern, replace both start 1 an
01/30/17 Electrical and Air Conditioning NHTSA ID: 10089903
TSB ID: PS377

Pitstop: korean error messages on navigation display - this article provides information to address the following customer complaints on navigation head units (avn 3.0 or avn 3.5): * korean error message that starts with navi.exe or * korea
01/30/17 Electrical and Air Conditioning NHTSA ID: 10089825
TSB ID: TSBELE085

Tsb: uvo software upgrade ? media button inoperative - this bulletin provides the procedure for upgrading the uvo system of some 2014~2015my sportage (sl), forte (yd), optima (tf/qf), optima hybrid (tf hev) and sorento (xma) vehicles, which
NHTSA's feed only includes summaries. For the full text of TSBs:

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01/27/17 Electrical and Air Conditioning NHTSA ID: 10089742
TSB ID: TSBELE089

Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. note: only n
01/26/17 Electrical and Air Conditioning NHTSA ID: 10089615
TSB ID: TSBELE090

Tsb: ?c? state error message on version 8.5 map update - this bulletin describes an sd card replacement procedure for customers that have a specific error displayed on the navigation head unit (shown below) after purchasing and installing a
01/23/17 Electrical and Air Conditioning NHTSA ID: 10089358
TSB ID: TSBELE087

Tsb: eservices data cannot be transmitted - this bulletin provides the procedure for upgrading the navigation system of some 2015my sorento (xma) vehicles, produced from april 2, 2014 to july 31, 2014. follow the procedure outlined in this
01/23/17 Electrical and Air Conditioning NHTSA ID: 10089312
TSB ID: TSBELE100R3

Combination tsb / service action: uvo system upgrade (sa222) - this bulletin provides the procedure for upgrading the uvo system on some 2014~2016my soul (ps), sorento (xma)/(uma), optima (tf hev), forte (yd), sportage (sl) 2015~2016my sedo
01/23/17 Electrical and Air Conditioning NHTSA ID: 10089307
TSB ID: TSBELE108

Tsb: airbag warning light on - this bulletin provides information related to the replacement of the clock spring assembly on 2011my ? 2015my sorento (xma) vehicles. if the airbag warning light is on with any of the dtcs listed below, follow
01/23/17 Electrical and Air Conditioning NHTSA ID: 10089303
TSB ID: TSBELE085R1

Tsb: uvo software upgrade - media button inoperative - this bulletin provides the procedure for upgrading the uvo system of some 2014~2015my sportage (sl), forte (yd), optima (tf/qf), optima hybrid (tf hev) and sorento (xma) vehicles, which
NHTSA's feed only includes summaries. For the full text of TSBs:

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01/18/17 Electrical and Air Conditioning NHTSA ID: 10089047
TSB ID: PS428

Simplified uvo e-services activation procedure - this article outlines the simplified activation procedure for vehicles equipped with uvo e-services. (excluding 2016 k900 and soul ev)
01/18/17 Electrical and Air Conditioning NHTSA ID: 10088983
TSB ID: TSBSST041

Tsb: kds - audio update module (aum) - the gds audio update module (aum) was introduced in fourth quarter of 2013. this special service tool (sst) was developed to improve the efficiency and effectiveness of updating 2010my, and later, kia
09/13/16 Electrical and Air Conditioning NHTSA ID: 10079901
TSB ID: TSB-ELE-100R2

Combination tsb / service action: uvo system upgrade (sa222) - this bulletin provides the procedure for upgrading the uvo system on some 2014~2016my soul (ps), sorento (xma), optima (tf/qf), forte (yd) and sportage (sl) vehicles to address
03/16/16 Electrical and Air Conditioning NHTSA ID: 10060124
TSB ID: 067

Summary to be provided on a future date.
04/16/18 Other NHTSA ID: 10133178
TSB ID: TSBELE129_R2

Tsb - uvo software upgrade - this bulletin has been revised and is no longer a service action. this bulletin provides the procedure to upgrade the uvo software on some 2015my soul (ps), sportage (sl), optima (tf, qf), forte (yd), and soren
04/16/18 Other NHTSA ID: 10133179
TSB ID: TSBELE145

Tsb - head unit mismatch with microphone - this bulletin provides information regarding correct 3.3 volt and 8 volt microphone (mic) matching with head unit part numbers on some 2014-2015my vehicles.
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04/16/18 Other NHTSA ID: 10133177
TSB ID: TSBELE128_R2

Tsb - audio software upgrade - this bulletin has been revised and is no longer a service action. this bulletin provides the procedure to upgrade the audio software on some 2015my soul (ps), sportage (sl), optima (tf, qf), forte (yd), and so
08/02/17 Other NHTSA ID: 10109749
TSB ID: PS334

Pitstop: wind noise after cross bar installation - tips on diagnosing wind noise after cross bar installation. when diagnosing a concern related to wind noise coming from the roof area and the vehicle is equipped with the oe roof rack cross
08/02/17 Other NHTSA ID: 10109812
TSB ID: TSB-GEN085R1

Tsb: mandatory replacement of locking/security hardware - by design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various kia models and are strictly intended for ?one time use.? some example
08/02/17 Other NHTSA ID: 10109664
TSB ID: TSB-BOD106R1

Tsb: service action: paint peeling off door panels (sa166) - this bulletin provides information related to an inspection of the door panels on some 2015my sorento (xma) vehicles, produced from april 21, 2014 through may 2, 2014, which may e
08/02/17 Other NHTSA ID: 10109847
TSB ID: VSC148QA

Sc148qa - campaign question and answers regarding sc148qa
08/02/17 Other NHTSA ID: 10109833
TSB ID: TSB-BOD167

Tsb: exterior emblem replacement - this bulletin provides the procedure to replace the front and rear kia emblems on some 2014-2015my optima (qf) and replace the front and if necessary, the rear emblems on some 2014-2015my sorento (xma) veh
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/02/17 Other NHTSA ID: 10109788
TSB ID: TSB-TRA055

Tsb: inhibitor switch diagnosis information - this bulletin gives information regarding the steps to take regarding the diagnosis of the inhibitor switch.
08/02/17 Other NHTSA ID: 10109787
TSB ID: TSB-GEN057

Tsb: general information and diagnosis for smart key fob systems and start/stop buttons - this bulletin provides information related to the smart key systems on vehicles equipped with a/t (automatic transaxle) and start/stop buttons (ssb).
08/02/17 Other NHTSA ID: 10109777
TSB ID: TSB-GEN085

Tsb: mandatory replacement of locking/security hardware - by design, certain fasteners utilized in various kia models are strictly intended for ?one time use?. though not limited to the following, some examples are: axle shaft nuts with sta
02/17/17 Other NHTSA ID: 10092100
TSB ID: PS365R1

Pitstop: bluetooth? issues after iphone? ios 8 software update - this article provides information related to possible bluetooth concerns when using an iphone? with ios 8.x (ios 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, etc.) while paired to a he
02/16/17 Other NHTSA ID: 10091948
TSB ID: TSB BOD117_SA200

This bulletin provides the procedure to replace the exterior door handle trim cap of some 2015-2015 my sorento (xma) vehicles, produced from october 1, 2013 through may 14, 2014, which may experience a loose or missing exterior rear door ha
01/31/17 Other NHTSA ID: 10089950
TSB ID: TSBCHA047

Tsb: awd system hydraulic actuator replacement - this bulletin provides the procedure for replacement of the hydraulic actuator of some all-wheel drive (awd) equipped 2011~2016my sportage (sl) vehicles, produced from may 6, 2010 through feb
NHTSA's feed only includes summaries. For the full text of TSBs:

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01/25/17 Other NHTSA ID: 10089462
TSB ID: TSBBOD117R1

Combined tsb /service action: exterior rear door handle trim cap(s) replacement (sa 200) - this bulletin provides the procedure to replace the exterior door handle trim cap of some 2014~2015my sorento (xma) vehicles, produced from october 1
01/18/17 Other NHTSA ID: 10089022
TSB ID: TSBGEN078

Pre-delivery inspection (pdi) and owner delivery folder program - all models excluding k900 and soul ev -kia motors america, inc. is pleased to announce the launch of an all-new pre-delivery inspection (pdi) and owner delivery folder progra
03/16/16 Other NHTSA ID: 10060134
TSB ID: 106

Summary to be provided on a future date.
03/16/16 Other NHTSA ID: 10060171
TSB ID: PS334

Summary to be provided on a future date.
12/16/14 Other NHTSA ID: 10056507
TSB ID: TSB-143REV1

Kia: information on replacing crankshaft pulley and crankshaft bolt, on some vehicles, that are exhibiting an oil leak or have engine noises coming from front crankshaft pulley due to excessive material on tip of crankshaft. model 2015 op

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Kia Sorento TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.