TSB Date | Problem Area | TSB Text |
05/14/18 | NHTSA ID: 10136776 TSB ID: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, |
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05/14/18 | NHTSA ID: 10136775 TSB ID: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th |
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05/07/18 | NHTSA ID: 10136324 TSB ID: 01-004-18-3407 Some customers may complain about engine no start due to the battery being discharged. this may becaused by a software error with the speedometer which allows a dark current of 80 ma can continue to flowafter the ignition is turned off. if |
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04/23/18 | NHTSA ID: 10134930 TSB ID: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th |
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04/23/18 | NHTSA ID: 10134695 TSB ID: 01-007-18-3408 Some vehicles may experience a condition where the engine does not start using the normal starting procedure and the doors will not lock/unlock when using a request switch. the engine will start if you touch the backside of the remote (1) t |
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04/23/18 | NHTSA ID: 10134934 TSB ID: RF-16-03R1 The skyactiv?-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv? oil filters. the unique oil filter can be identified with two white bands as shown below. |
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02/26/18 | NHTSA ID: 10129368 TSB ID: MT-021-17 Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure. |
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02/22/17 | NHTSA ID: 10092584 TSB ID: 01-016-16-3220 There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. this service bulletin is to inform you about the water pump sealing mecha-nism and the criteria |
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10/21/17 | Transmission and Drivetrain | NHTSA ID: 10120349 TSB ID: 05-001-17-3309b Some vehicles may exhibit one or more of the following symptoms with the manual transmission. a grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine id |
08/10/17 | Transmission and Drivetrain | NHTSA ID: 10111017 TSB ID: 05-001-17-3309a Some vehicles may exhibit one or more of the following symptoms with the manual transmission. a grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine id |
08/10/17 | Transmission and Drivetrain | NHTSA ID: 10111040 TSB ID: MT-012-17 On 2016-2017 mx-5 vehicles with an automatic transmission, follow these steps to prevent breakage of the lock release button cover during installation. 1. install the lock release button cover (a) in the select lever knob. a. set the |
10/11/17 | Brakes and Traction Control | NHTSA ID: 10118751 TSB ID: SA-066-17 Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136782 TSB ID: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136770 TSB ID: 01-004-18-3407a This tsb has been superceded by sspb5 - 2017 mx-5 - battery discharging concern. |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136764 TSB ID: SSPB5 2017 mx-5 battery discharging concern special service program (ssp) b5 - mazda motor corporation has decided to conduct a special service program (ssp) on certain 2017 mx-5 vehicles equipped with retractable fastback hardtop, and built from |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136784 TSB ID: 08-001-18-3457 This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service. |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136787 TSB ID: 09-020-18-3458 Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as |
05/07/18 | Electrical and Air Conditioning | NHTSA ID: 10136368 TSB ID: 09-001-18-3387a Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused |
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05/07/18 | Electrical and Air Conditioning | NHTSA ID: 10136370 TSB ID: 09-007-18-3422 Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134690 TSB ID: 09-003-18-3405b Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. this may be caused by faulty navigation sd card software. thesd card has been updated to eliminate th |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134932 TSB ID: MT-001-18 When installing a navigation sd card, the center display may show error message "invalid sd card". |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134694 TSB ID: 09-010-18-3440 Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134929 TSB ID: 01-009-18-3452 The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134701 TSB ID: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl |
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04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134704 TSB ID: 09-007-18-3422a Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134928 TSB ID: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134914 TSB ID: SA-002-18 Some customers may complain about engine no start due to the battery discharged. this may be caused by a software error with the speedometer, a dark current of 80 ma can continue to flow after the ignition is turned off. if the vehicle is n |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134917 TSB ID: SA-005-18 Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134924 TSB ID: MT-002-18 Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth? and the same device is also connected to the usb port for charging. the concerns may inc |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134944 TSB ID: SA-016-18 If the mazda connect connectivity master unit (cmu) is replaced due to failure, the replacement cmu may have a navigation system software error. to resolve this concern, after the installation of the new cmu, check the software version. |
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04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134945 TSB ID: SA-017-18 Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha |
03/05/18 | Electrical and Air Conditioning | NHTSA ID: 10129565 TSB ID: 09-001-18-3387 Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. this is caused by some for |
02/26/18 | Electrical and Air Conditioning | NHTSA ID: 10129349 TSB ID: 00-003-17-3406 In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a "as-needed" basis, aspecial service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the (bsm) radar aiming is performed w |
02/26/18 | Electrical and Air Conditioning | NHTSA ID: 10129354 TSB ID: MT-001-18 When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga |
11/13/17 | Electrical and Air Conditioning | NHTSA ID: 10123444 TSB ID: 15-005-17-3358b Some customers may complain that the bsm indicator light on the outer mirror glass does not illuminate when: ? customer vehicle (a) is slowly passing other vehicle, even if the vehicle is still in the alert area.? adjacent vehicle (b) drivi |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120348 TSB ID: 09-017-17-3347a Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120373 TSB ID: 09-017-17-3347b All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120385 TSB ID: 09-038-17-3383 Some vehicles may exhibit a buzzing noise from the driver (a) and/or passenger (b) side headrest speaker(s) when playing the audio system. this noise is caused by the upper part of the speaker interfering with the headrest pad. to correct t |
10/11/17 | Electrical and Air Conditioning | NHTSA ID: 10118754 TSB ID: SA-036-17 Ids software version 107 available on mgss - please update your pc's. upgrade your pcs to ids version 107.00 and 107.01 from the previous version. |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118466 TSB ID: 15-005-17-3358 Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the bsm indicator light on the outer mirror glass does not illuminate. customers who have owned previous mazda vehicles are more |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118472 TSB ID: 09-017-17-3347c Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118467 TSB ID: 09-035-17-3080 In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co |
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10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118479 TSB ID: SA-065-17 Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth?, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118128 TSB ID: 09017173346 All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118129 TSB ID: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10116229 TSB ID: SA-046-17 An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.502. please refer to tsb 09-017/17 for a list of improvements to the system. |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111038 TSB ID: SA-063-17 Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111033 TSB ID: SA-057-17 High beam control (hbc) system frequently asked questions (faq) |
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08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111030 TSB ID: SA-054-17 Blind spot monitoring (advanced bsm) system frequently asked questions (faq) |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111036 TSB ID: SA-061-17 In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is? 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111042 TSB ID: MT-014-17 Whenever you are reprogramming a pcm or any other module, always use the gr8 battery charger in the power supply mode to prevent the battery from discharging. |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111021 TSB ID: SA-048-17 In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss). |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111011 TSB ID: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit |
05/14/18 | Other | NHTSA ID: 10136777 TSB ID: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission. note: atf m-v (type m5) is not the same fluid as mercon?v or merc |
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05/14/18 | Other | NHTSA ID: 10136788 TSB ID: 09-021-18-3459 Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has |
05/14/18 | Other | NHTSA ID: 10136774 TSB ID: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under |
05/14/18 | Other | NHTSA ID: 10136772 TSB ID: 01-011-18-3456 The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu |
04/23/18 | Other | NHTSA ID: 10134920 TSB ID: SA-008-18 Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display. |
04/23/18 | Other | NHTSA ID: 10134921 TSB ID: SA-009-18 The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s |
04/23/18 | Other | NHTSA ID: 10134925 TSB ID: MT-003-18 The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles. |
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04/23/18 | Other | NHTSA ID: 10134703 TSB ID: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p |
04/23/18 | Other | NHTSA ID: 10134702 TSB ID: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). |
04/23/18 | Other | NHTSA ID: 10134933 TSB ID: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft |
04/23/18 | Other | NHTSA ID: 10134699 TSB ID: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu |
04/23/18 | Other | NHTSA ID: 10134698 TSB ID: 09-015-18-3445 At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
11/13/17 | Other | NHTSA ID: 10123441 TSB ID: 05-001-17-3309c Some vehicles may exhibit one or more of the following symptoms with the manual transmission. ? a grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine |
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11/13/17 | Other | NHTSA ID: 10123440 TSB ID: 15-005-17-3358a Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the bsm indicator light on the outer mirror glass does not illuminate. customers who have owned previous mazda vehicles are more |
10/21/17 | Other | NHTSA ID: 10120353 TSB ID: 09-020-17-3342 Some vehicles may exhibit rust (a) on the front door quarter glass guide (b) where it contacts the door beltline molding (c). the paint on the quarter glass guide gets damaged from vibration when the door is closed and when driving.this con |
10/21/17 | Other | NHTSA ID: 10120369 TSB ID: 09-030-17-3362 Some vehicles may exhibit a wind noise (a) from the area between the front (b) and middle (c) roofs when driving at speeds over 37 mph (60 km/h). due to parts variation, some vehicles may have a poor sealing between the weatherstrips of the |
10/21/17 | Other | NHTSA ID: 10120371 TSB ID: 09-031-17-3368 Some vehicles may exhibit the driver and/or passenger side tension band(s) (a) hanging down from the convertible top. upon inspection, the plastic plate (a) of tension band is broken where it is riveted to the header panel (b). this is caus |
10/04/17 | Other | NHTSA ID: 10118475 TSB ID: 09-037-17-3381 Some customers may complain that the the middle headliner looks loose at the center rear. this is caused by parts variation. to correct the concern, an additional fastener can be installed in the headliner. |
10/04/17 | Other | NHTSA ID: 10118468 TSB ID: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will |
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10/04/17 | Other | NHTSA ID: 10118478 TSB ID: 09-030-17-3362a Some vehicles may exhibit a wind noise (a) from the area between the front (b) and middle (c) roofs when driving at speeds over 37 mph (60 km/h). due to parts variation, some vehicles may have a poor sealing between the weatherstrips of the |
08/10/17 | Other | NHTSA ID: 10111043 TSB ID: MT-015-17 Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo |
05/17/17 | Other | NHTSA ID: 10099441 TSB ID: SA-038-17 On some 2017 mx-5 rf models, a rattle or click noise may be heard from the roof while driving. this can be caused by contact of the roof stopper related brackets. one of the following dry lubricants can be applied to this area to correct th |
05/17/17 | Other | NHTSA ID: 10099444 TSB ID: SA-041-17 Permanent dtcs are now displayed with the ids 104 update. the purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. all pcm and tcm dtcs that turn on the chec |
05/17/17 | Other | NHTSA ID: 10099443 TSB ID: SA-040-17 Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced |
05/04/17 | Other | NHTSA ID: 10098384 TSB ID: MT-003-17 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
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02/22/17 | Other | NHTSA ID: 10092531 TSB ID: 08-003-16-3225 Some vehicles may experience a seat belt that retracts slowly. this is caused by the seat belt, seat belt guide and seat belt anchor (a) accumulating dust and dirt from hands and/or from the outside when driving with the top down. an increa |
11/28/16 | Other | NHTSA ID: 10084957 TSB ID: MTI_1115 Bsm system vehicle detection has changed. although the overall function is the same as previous vehicles, vehicle detection is different. for detailed bsm system information, refer to service highlights. |
11/28/16 | Other | NHTSA ID: 10084949 TSB ID: MTI_1111 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |