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Chart based on 82 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2009 Ford Flex
Engine not specified
5000 mi
Second row seats will not fold up with the push of the button, when the seats are fully rearward. They will unlock but will not fold all the way.
Ford Sync hard to understand on other end of phone at highway speeds. "could not replicate"
32000 mi
repair Sync hands free bluetooth with new software update and replaced hands free microphone.
40000 mi
Replaced reverse sensor.
12400 mi
When switched on, right side HID headlamp would briefly flicker then go out. Ford service replaced the HID bulb.
13320 mi
Vehicle would not start due to lack of battery power. A jump start allowed the vehicle to be driven to the dealer for diagnostics. No fault was found and no parts replaced.
102000 mi
US $400
Rear back up sensors (2) had to be replaced
4300 mi
Leaking AC hose.
19000 mi
US $100
Replace vent door actuator. Door lock actuator motor.
55000 mi
US $10
Brake light bulb
27900 mi
75000 mi
US $100
When over 100 degrees outside the air quits working , blows hot. Did it when dropped off, dealer could not replicate the next day , no fix made.
22500 mi
microphone sync system aftermarket microphone installed. TSB #10-25-12.
45000 mi
heater fan while on heat to feet making whistling noise
48000 mi
AC ventilation actuator malfunction. Never notified of TSB. They want $478 to fix it.
48500 mi
RH passenger door will not unlock. Never notified of TSB. Rear view mirror auto-dimmer does not work.
67600 mi
US $100
The mechanism which controls the airflow was replaced. Minor repair.
80000 mi
US $260
AC leak, and regulator switch
107500 mi
US $1706
Had cold air blowing out of passenger side, warm air on driver's side. Sometimes warm air from both sides.
151700 mi
US $350
battery was low
128000 mi
US $325
Low Freon, leaking from system.
115320 mi
C $26
HVAC blend door actuator was broken, very simple DIY.
86500 mi
US $100
Brake lights would remain on even after car was turned off. Cruse control would turn off by itself randomly. Traction control would engage randomly. Fix was the brake switch - quick and fairly cheap.
68600 mi
US $275
all kinds of problems with radio AC controls and dash controls.
73000 mi
US $920
A/C cooling fan assembly replacement
85000 mi
US $200
AC continues to blow but not be as chilled as it should be; the air also remains humid.
43000 mi
US $186
Battery had bad cell
69000 mi
Replace battery
20000 mi
Backup warning was undependable. Sensor(s) were replaced
7000 mi
Right front electric door lock actuator not working. Problem repaired. Problem has reoccured in less than a week.
20100 mi
Repaired auto climate controls. Broke CD player in the process, then didn't set up new one with Sirius. Multiple trips and a lot of trouble to get this all sorted out.
42000 mi
US $100
CIRCULATING FAN FOR HVAC. BALL BEARING WEARING OUT. REPLACED FAN ASSEMBLY
52800 mi
US $300
Rear AC actuator failed.
58300 mi
US $212
The vehicle blows hot air at idle and in slow moving traffic when temperature exceeds 100. TSB to reflash engine computer and recharge system performed.
68000 mi
US $107
In-dash CD Changer no longer worked. The unit would display "CD Focus Error".
81000 mi
Front climate control actuator failed.
36 mi
On the way home from purchasing the vehicle, the odometer stopped working. Cannot legally drive the vehicle without an Odometer. Dealer had to order new gauge cluster. Bought car and could not drive it for almost a week. Dealer provided rental car.
61000 mi
AC switch bad.
29760 mi
Reverse sensor replaced, rearview camera replaced.
23000 mi
The lock on the front passenger side door unlocks and immediately locks again when using the remote or the unlock switch on the driver's door.
The service dept. said it worked fine for them.
It's done it multiple times since I picked it up.
29000 mi
US $300
The earlier lock problem was resolved.
A TSB was issued for the defect.
Works fine now.
39000 mi
US $200
Heard knocking on passenger side front when changing temperature in car. Air mixing door was malfunctioning.
54000 mi
US $100
a/c cooling fan failed a/c cooling fan failed for the second time
16000 mi
Seat motor locked up.
Second issue: Excessive noise in AM radio. Very bad signal to noise ratio. Swapped radio then antenna cables then rooftop mount.
56900 mi
US $380
Intermittent Tail Light issue due to shortage in factory towing hitch wiring harness
11000 mi
Electronic door lock on passenger side failed to engage and "door open" light remained on.
77200 mi
US $110
Battery no longer holding a charge and had to be replaced.
78000 mi
US $225
fan motor actuator failed. Door lock electronic control out of adjustment. Door locks failed to open remotely.
71000 mi
US $128
A/C would cycle between warm and cold when in traffic or sitting still. Also reported blend door thumping but dealer failed to address this until next trip. Blend door would thump under dash when A/C in auto. Had reported at earlier visit but was not addressed.
A/C would blow warm air whenever vehicle was stopped/idle (i.e. at a stoplight).
65000 mi
US $500
Same problem as previous 2 repair trips--A/C blows warm air whenever the car is idle for more than a minute or two. Every time we bring the car in, dealer claims to be unable to duplicate the problem, yet something is replaced at high cost. A/C continued to blow warm air after 2 previous repairs (new compressor, and new A/C valve). This time driver side cooling fan was replaced and that seems to have fixed the problem finally after 3 repair trips and $1,500 spent.
7000 mi
Passenger door lock stayed locked after repeated unlocking with unlock-button on driver side and or on key fob.
102000 mi
US $35
Outside mirror switch replaced
55180 mi
C $1130
Replaced cracked A/C condenser
C $250
Rear door actuator door motor replaced
14000 mi
Trim panel on driver's pillar was not flush with window seal, causing wind noise at highway speed. Also, same trim panel, combination lock feature did not work to lock the car. Dealer ordered new part. Trim panel on driver's pillar was not flush with window seal, causing wind noise at highway speed. Also, same trim panel, combination lock feature did not work to lock the car. Dealer ordered new part.
18000 mi
High beams repaired. A broken wire was causing them to work only intermittently. High beams repaired. A broken wire was causing them to work only intermittently.
Driver's heated seat intermittently inop. Replaced module three times. First two modules were defective. Different supplier was used for third module. Fix successful, but it was really three trips to shop totalling 5 days to get it done.
74700 mi
Driver side.power seat not responding properly.
7000 mi
Rear Backup Camera sometimes not imaging. Video or signal is too distorted to view. Dealer could not replicate but problem persists.
97960 mi
C $1250
AC pressure valve and rad fan assembly
19000 mi
Refrigerator operation intermittent. Refrigerator replaced with new unit.
103000 mi
US $19
Rear parking sensor failed
44440 mi
radio stopped working 2 times. no signal am or fm. jukebox worked. arrived at our destination and turned off truck. when we started the truck the radio worked again.
58900 mi
C $240
GPS not working properly. Needed update done. No indication update needed just stopped working properly
90000 mi
US $85
Sensor replaced
168000 mi
US $125
Replace actuator
31500 mi
Replaced a foggy headlight, caused by moisture inside the headlight housing, replaced housing,lens, hid ballast, and igniter.
52080 mi
Intermittent heat when vehicle idled,
15000 mi
Reverse Assist sensor failed. Was replaced
47120 mi
C $1800
Rear door power lift repaired. Still not working. Changed locking mechanism and controller. They want to change lift motor now.
36000 mi
Recirc door flapping on change from recirc to fresh air. Memory side view mirrors losing position.
156000 mi
US $200
Blower motor failed
164000 mi
US $200
Headlight
54700 mi
US $400
When the ambient temperature is above 100 degrees the air conditioner blow hot air for the duration of the time in vehicle. Furthermore the electrical system flickers random numbers at different times. We tried a new fan which DID NOT WRK!
7000 mi
Power captain chair would not power fold.
109000 mi
US $25
I replaced the air circulation actuator motor
84700 mi
US $100
Blend Door Motor Assy.(one of four) was replaced. Blend Door Motor gear was slipping and causing a loud clicking sound.
13200 mi
PASSENGER DOOR WILL NOT UNLOCK USING THE KEY FOB OR THE INTERNAL BUTTON
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2009 Ford Flex problems occur, check out our car reliability stats.