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Chart based on 77 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
driver side window would intermitenttly not go up but
bounce back down then half way up several times
50220 mi
C $400
Battery had low voltage.Required boost.
When started/running transmission went into "limp mode" with 2 transmission codes held in computer
63240 mi
Malfunction indicator Lamp on(Service Engine Light). Vehicle did not behave different, but noticed increase in fuel consumption. Lamp went out with gas purchase next day. Dealer performed recall for fuse panel by replacing a fuse and cleaning fuse box of salt corrosion.
2000 mi
Grinding noise when starting, repaired per TSB
43500 mi
US $300
AC Recharged due to low refrigerant level.
574800 mi
Audio system failed, made screeching noise, replaced.
408000 mi
After almost 3 years of driving 9-12 hour nights / 6 days a week, with the headlights on all night, my alternator finally gave up the ghost.
567000 mi
Starter quit. No warning, just quit. Half a million miles on the original so I'm not complaining. I am however complaining about Ford parts. Not one dealership in this state deems it necessary to keep a starter for a three-year-old car in stock.
635000 mi
US $35
Heater blower motor quit.
680000 mi
US $30
Factory horn quit after heavy rain. Replaced with a four-note horn from a 1971 Cadillac. Right side headlight bulb quit after heavy rain.
705000 mi
Replaced the a/c compressor for the FIRST TIME because it was getting a little noisy. Audio system failed again.
5000 mi
vehicle was hard to start in cold weather, and would not move when placed into gear. battery replaced and TSB 10-19-6--remove paint beneath ground, reprogram computer
32000 mi
US $200
AC Compressor replaced.
Noticed noise coming from the vehicle. Seemed louder on acceleration and up hills. Tech also heard noise and believed it to be coming from AC Compressor.
137020 mi
C $350
Vents would freeze and lock up after 2 hours. Snow/ ice would blow into the cabin.
168020 mi
C $90
Reflash transmission chip after battery died
5000 mi
Owner noticed problem with starting/transmission; reported to dealer; dealer noted service bulletin on issue; car to dealer, dealer fixed; no charge to owner.
16200 mi
Clock was losing time. It needed a software update. Clock was losing time. Needed software update.
25420 mi
Common fuse issue replacement and new wire used for fuse behind rear passenger seat. There is a TSB out for this issue.
fan was not blowing on speed 1 or 2, but ok on 3 and 4. Replaced fan blower resistor with Motorcraft YH-1715 Blower Motor Resistor
113000 mi
SYNC/entertainment cluster only works randomly. I have had the problem for more than a year. I attempted to replace the head unit and it did not resolve the problem, so I sent it back. After connecting an OBDI reader, the problem seems to be connected to problems in the CAN-Bus. I have decided to live with it.
11700 mi
US $3
Car would not start. Used instructions from a known TSB for grounding issues to repair. Charged battery.
2000 mi
Gas gauge does not go to full. Unable to fix now.
11000 mi
Gas gauge didn't go to full since car was delivered. Took until January for the dealership to get the OK to fix.
18000 mi
Left speaker started distorting strongly; speaker was replaced free of charge.
Passenger side rear window would not roll all the way up.
Fuel gauge is defective and could not be repaired after replacing the fuel sender unit and updating the car's software. A new instrument cluster has been ordered to attempt, yet again, a fix to the problem. The fuel gauge never showed the correct volume of fuel in the gas tank. After replacing the fuel sensor without success at an earlier date, the dealer replaced the entire instrument cluster. Finally and thankfully, this fixed the problem!
13000 mi
Clock losing time, like a couple minutes a week, that got corrected when I went in for an oil change. I did report it, the tech had not heard of it but did find a service bulletin so its a known problem.
39000 mi
Audio Control module that includes hands free phone and satellite radio had to be replaced due to a defect that causes the system unstoppable popping noises in the speakers & interrupts audio.
1800 mi
Reprogram key fob
14920 mi
Sync update
28520 mi
TSB for incorrect service-now-light
31620 mi
C $400
OIl change and tires. Clock TSB update
8800 mi
The digital clock was losing about 30 sec a week. Reflash the new software and it is fixed.
36000 mi
Switch that opens the passenger side window stopped working.
38000 mi
Battery was dead after the car was parked for two weeks as we were out of town. Tested the battery and it had to be replaced.
37400 mi
No audio from front passenger speaker after previous dealer repair. Dealer reattached a speaker wire.
56000 mi
US $30
Replaced blower motor resistor.
110000 mi
US $40
Replaced non-working horn
6180 mi
car would not start, towed to dealership, in shop for 11 days, waiting for modem that runs the transmission to be replaced.
65000 mi
US $130
No crank on attempted start. [battery]
97000 mi
US $5
High beam non-functional on one side. Traced to corroded fuse. Replaced fuse.
44640 mi
C $300
Car wouldn't start - replaced battery
35300 mi
Car would not start.
2177 mi
full wiring harness and 3 computer modules replaced as well as pass side air bag. at 3500 km Check engine light and oil change needed indicated on info center, traction control light on intermittently as well as hill assist light on indicating that hill assist not available all at 3511 km.
15000 mi
Whilst trying to fix gear changing problem, mechanic broke the passenger side power window switch. Then installed it backwards. Took it back the next day for him to do it properly. Passenger side speaker crackled when in use. Fixed on second attempt after dealer "could not hear the problem".
36000 mi
Battery cell broke
4340 mi
Sync Radio - The radio voice activation and USB port keep freezing up. The only way to clear is to reset. Dealer was to upgrade but claimed it would/could take hours and since a new version is to come out soon(????)I decided to wait.
8060 mi
Sync Radio kept freezing since new. Once reset it would work fine for a time but then freeze again. Seemed to be linked with USB and bluetooth. So far so good
16000 mi
Directional pad on left side of steering wheel began to wear out. Replacement sensor ordered and replaced over the following 2 days.
17200 mi
Gas gauge not registering full at fill up
10000 mi
Clock loses time - TSB 11-3-21; Updated software. The computer locked up during reflash. Took Ford and the dealer 2 days to get the computer to reboot. Everything works now.
39000 mi
Engine block heater failed
54000 mi
US $100
Driver rear power window failure
72000 mi
US $100
Air Conditioning stopped working when idle. Found secondary radiator fan was not working, replaced radiator fan. No engine overheat light never appeared.
18000 mi
Starter was faulty, and damaged flywheel. Both starter and flywheel were replaced.
22200 mi
Loss of hill-start assist intermittently while driving was indicated on control cluster. Accompanied with a click noise from relays/fusebox in glove compartment.
17000 mi
Could no longer play audiobooks from iPod after updating to latest version of Sync. After seven unsuccessful attempts ended up switching to an iPhone, which works. Update: also works with a Nano.
3000 mi
Tsb 10-19-6 a hard start, no start, intermittent start
no automatic transmission engagement in Drive when shifting from Park to Drive. Clean ground. Reprogram the PCM to the latest calibration using IDS release 69.02 and higher.
12000 mi
Front in door speaker was vibrating at low frequencies
38400 mi
Alternator not providing sufficient power to recharge battery, replace. Charging system indicator light on, non-essential accessory systems not functioning. Software for charging system needed to be updated following earlier alternator replacement.
17000 mi
Fuel gage never reads full. Clock looses 2 minutes a week.
18000 mi
Fuel gage sending unit had to be replaced. Gage would never read full. Clock lost 1.5 minutes per week.
6000 mi
Vehicle will not go into Drive or Low. Cleaned grounds, reprogrammed PCM and TCM to latest calibration level per TSB 10-19-6, performed adaptive shift strategies and charged battery.
6000 mi
Speedomer reads 2.5mph fast at 50mph and 4.5 to 5mph fast at actual speed of 70mph. Ford states that the varience meets Ford standards and can not be calibrated.
8000 mi
starter motor replaced to stop oil leak at bottom of bell housing.
12000 mi
Blower for heat/defrost no longer working. TSB out for poss. of motor shorting out from debris due to no covering. Awaiting shipment of replacement motor...car sits at dealer because no motor available??? Update: now saying mid-March.
12000 mi
US $518
Repair finally made for design flaw on hood cowl causing water to drip onto blower motor for defrosters and heat. Factory warranty just ran out, extended warranty declined stating body part failure. Defrosters and heat work for now.
17000 mi
US $129
Original battery dead and "frozen" according to the store clerk who replaced it at the auto parts store.
17000 mi
My fuel tank never registered completely Full after a fill up. The fuel tank needed a new sensor. There is a TSB on this issue. The digital clock was losing 2-5 minutes per week. There is a TSB notice on this issue.
38000 mi
US $240
Engine light was on and transmission codes were reported. Turns out it was only the battery that needed to be replaced
6000 mi
Fiesta made loud clicking noises during start-up. After a week of this, it wouldn't allow me to put into "drive" or "reverse." Repaired, per TSB. Several other Fiestas at this dealership already repaired per TSB.
11000 mi
air conditioning wouldn't blow out vents (could not replicate), center console USB inoperative (could not replicate), speedometer off 7 mph (could not diagnose, not calibration station)
6000 mi
Issue with Push Button ignition, engine sounded like it did not want to crank over on first attempt. Contacts repaired and transmission reflashed. Sync system updated as well.
5000 mi
Starter made "klunk" sound when starting, engine ground needed to be cleaned and lubed for better contact after paint was ground off attachment point. Repaired as per TSB 10-19-6.
45000 mi
US $11
Car was starting harder than normal. Battery terminals need to be cleaned and lubed.
67000 mi
US $200
Blower fan speed had failed from 4 speeds to 2 speeds. Ballast resistor replaced, 4 fan speeds returned.
30000 mi
Sync module completely replaced because it wouldn't recognize bluetooth, USB after software update. Over 1-month wait to get a new Sync module due to backorder. Missed work because only a M-f/9-5 specialist could perform the repair.
69300 mi
US $500
Key fob no longer unlocked car, needed to be reprogrammed. This was not covered by warranty. Aftermarket number pad that unlocks drivers door no longer worked;repair attempt failed and it continues to be broken.also a faulty sensor.
82000 mi
Windshield wipers consistently failed when driving in the rain - wipers would stop mid-wipe and not restart for several minutes. Took multiple visits to diagnose - had to operate wipers in the dealer's car wash to replicate the problem. Finally diagnosed as a malfunction of the "body control module", which would intermittently stop sending power to the wipers when wet. Dealer replaced wiper motor first, misdiagnosing the problem. Total repairs (motor and junction box) was $1,100, but only the junction box ($650) was required to fix the problem. Key needed to be reprogrammed after full replacement of the body control module, as reported earlier. Only realized key wasn't locking/unlocking doors after driving off the lot.
2480 mi
gas tank sensor had to be replaced. service bulletin was issued but no one from the car dealership notified me. I read about it on this site. Now the gauge goes to the top and the readout on the dash includes another 150 litres.
3100 mi
the sync was not working with my cell phone .. a software update corrected this problem
5580 mi
the icon for 'low tire pressure' was on but all 4 tires were within the required range. Each individual tire had to be reset with some computerized equipment and the the icon went off. Big nuisance!
Fuel gauge not reading full. The maximum reading on a full tank is 3/4. The service department forwarded a service note from the manufacturer stating the sensor unit is factory defective and that there is no solution at this time!
4340 mi
Fixed fuel guage. A number of attempts were made. Attempt to replace the fuel sender unit in August was disallowed by Ford. In early January, attempted a software update with no success and decided to replace the entire instrument cluster.
2000 mi
After you start the car, the sync button must be pressed 2 or more time to get it to work.
67000 mi
US $75
Replaced bad cruise control button
9000 mi
display always shows 27 avg. mpg no matter how fast/slow car goes. Noticed on long, high speed trip. They reflashed and we'll see if repaired
Blower resistor replaced, low speed on the fan didn't work anymore
83000 mi
US $500
corroded main engine harness from leaking OEM battery
15000 mi
Clock was losing 5-10 minutes per week. Technician found TSB related to it and reprogrammed computer.
49200 mi
US $350
Ventilation blower would only work on the higher settings, not lower settings. The blower fan had to be replaced.
52000 mi
US $900
Replaced battery -- it was 6 years old and failed cranking current test
56000 mi
US $150
Ventilation: after parking outside in very cold temperatures, the servo that changes between inside and outside air was damaged and developed a clicking sound, and had to be replaced to fix the sound.
620 mi
One speaker did not sound good. Dealer replaced and now stereo is good.
6200 mi
Bluetooth not working. Sync would not activate.
29000 mi
Leaking water into passenger compartment
37000 mi
Fan would not blow except on highest setting, replaced fan resistor
5000 mi
gas gauge not reading to full detent, new sensor installed whilst car got first oil change.
52700 mi
US $100
A sound speaker was replaced. The $100 represents my deductible from my extended warranty. I was told the repair would have been about $300.
60000 mi
US $400
Loud noise coming from engine bay, service rep told me to bring in ASAP cause it was timing belt & covered under warranty. Ended being alternator bearing & not covered & would cost $850 plus rental car. Did not get it done at Ford!
82200 mi
US $3
Ford painted all grounds. Car was stalling, lights were glitchy & Service Engine lights would come on & off with different codes. Would have wasted my time going to Ford!
94500 mi
I located & cleaned 4 grounds on car but dont think problem was corrected. Warmer weather has helped. My drivers window switch works properly again, and car only shut down once in July. Will look for additional grounds when I have time.
142900 mi
US $20
Drivers high beam stopped working & new bulb didnt work, checked fuses & entire fuse box was corroded & full of dust. Vacuumed & chipped at fuse box & tried to remove fuses, almost all fuses broke when removing. Problem w/fuse box design.
141000 mi
US $20
Headlight out again, new bulb & of course it was fuses again. Fuse box was dusty but not corroded, fuse came out & new went in after vacuuming & dialectric grease. I have to redesign fuse box!
200000 mi
US $150
Wiring & fuse box on car wouldn't allow vehicle to run, replaced entire fuse box & wire harness from newer vehicle at junk yard.
Car is running great just need to adjust some plugs for ABS & drivers door, Ford changed wire layout between years.
67800 mi
US $450
Replaced alternator.
19000 mi
Replaced horn and fixed clock losing time by upgrading firmware.
Vehicle wouldnt start at times or wouldnt move when put in drive. Grounds cleaned according to TSB, reprogrammed PCM & clutch adaptive learning routines. Wipers work, then didnt turn off, parked in wrong positions. Switch, motor and wiring repaired, reinstalled.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2011 Ford Fiesta problems occur, check out our car reliability stats.
