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Chart based on 19 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Slight sent of mold in the vents while AC operating.
29000 mi
CUE System was freezing up. Replace under warranty
37000 mi
CUE Radio freezing up, reprogrammed
13000 mi
Musty smell at engine start. Dealer cleaned hvac ducting and added gm supplier ionizer to correct problem
17000 mi
Replaced intermittent power window switch
22000 mi
Not a "recall": notice received from GM that the SDM needed re-programmed. Issue: a "non-deployment" crash did not automatically activate On Star call, door unlock, fuel pump shutdown, etc. Repair invoice shows "SSC 15404" accompli
58494 mi
CUE screen unresponsive to touch in some areas.
52000 mi
CUE stopped working. That's the radio/GPS/infotainment center. Happened at 49,000 miles, 1000 before the warranty was over. It was replaced.
A musty odor came from the vents whenever the car was started. Technical service bulletin advised dealer on repair however it was not completely resolved. Car was taken back to dealer for additional work. The power door on the center stack did not close when touched. A must odor is present for a few seconds at startup. This second attempt may not have been successful but the hot humid weather is over and the repair success won't be known until hot weather returns in the spring
41000 mi
Musty smell at vehicle start up. Similar to issue 2 years ago
2000 mi
Drivers memory seat does not operate correctly. Dealer said they reprogrammed it but it still does not work. At the next schedules maintenance, I will bring it up again.
Trunk open warning on dashboard when trunk was closed. First trip to dealer to verify and diagnose problem. Solution was to replace a body module component. This required ordering this part. Second trip was to install the body module and correct the problem.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2014 Cadillac CTS problems occur, check out our car reliability stats.