2012 Ford Flex Ford Flex 2012

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2012 Ford Flex repairs by problem area

Engine (9%)

Transmission and Drivetrain (9%)

Brakes and Traction Control (15%)

Suspension and Steering (18%)

Electrical and Air Conditioning (24%)

Paint, Rust, Leaks, Rattles, and Trim (24%)

Other (0%)

Chart based on 33 repairs.
See TSBs and recalls for the 2012 Ford Flex.

2012 Ford Flex repair cost distribution

$2500+ (0%)

$1000 - $2499 (4%)

$500 - $999 (11%)

$100 - $499 (21%)

< $100 (64%)

Worried about potential repair costs? An extended warranty can provide peace of mind.

Chart based on 28 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2012 Ford Flex 4dr SUV

turbocharged 355hp 3.5L V6 6-speed shiftable automatic AWD

Ford Flex in Pennsylvania, United States
Sep 2014 - Sep 2018
Jun 2015

37000 mi

US $30
PCM Power Control Module failed and needed to be replaced. Triggered check engine light. Dealer fixed under 80k mi powertrain warranty. My cost was for replacement key. 
Dec 2015

49000 mi
Auto reset for Bluetooth would not work, battery disconnected and system checked for working order. They confirmed that I had installed the latest Sync update. 
Ford Flex in New York, United States
Feb 2016 - Mar 2017
Oct 2016

85700 mi

US $400
Rear shocks were leaking, so replaced both. 

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2012 Ford Flex 4dr SUV

262-horsepower 3.5L V6 6-speed automatic FWD

Ford Flex in Oklahoma, United States
Sep 2012 - Dec 2018
Sep 2015

34000 mi
Front passenger seat track trim broken. Dealer ordered the incorrect part on the first trip. Currently waiting for correct part to arrive. 
Nov 2015

36000 mi
Replaced front passenger side seat track trim cover. 
Nov 2018

68000 mi
Trim on passenger seat track has broken again. Trim is in a location where it is easily damaged by people getting in or out of car. Have bodged together a repair, but need to find a permanent solution. 
Ford Flex in Ohio, United States
Dec 2011 - Jan 2013
Jul 2012

13300 mi
Tire pressure gauge was faulty 
Ford Flex in California, United States
Jun 2012 - Aug 2015
Mar 2013

6000 mi
Needed to have a tension belt replaced. Sqeaked alot 
Aug 2015

27000 mi
The computer went out and the car was having electrical issues. We traded it in. 
Ford Flex in Georgia, United States
Dec 2012 - Apr 2013
Apr 2013

35000 mi
Indexing concern with ipod and sync 
Ford Flex in Virginia, United States
Feb 2012 - Mar 2012
Mar 2012

1000 mi
Replaced Vista roof glass due to crack noted at time of purchase. 
Ford Flex in California, United States
Mar 2012 - Apr 2018
Aug 2014

27000 mi
There's a rattle in the roof over the back seat between the two moon roofs 
Jan 2016

39000 mi

US $700
Leak developed in moon roof and damaged rear hatch opening mechanism. Replaced parts and cleaned out debris from drain ducts in moon roof. 
Apr 2016

45000 mi
Passenger side airbag sensor was faulty, resulting in a non-working airbag 
Ford Flex in Minnesota, United States
Apr 2013 - Jun 2018
Nov 2014

54000 mi

US $175
The battery died. I am over the 36,000 mile limit on the warrantee so it was not covered. Not happy about that as it was only 2 1/2 years old. 
Mar 2016

82000 mi

US $250
The RR wheel bearing was noisy and was replaced 
Apr 2017

100000 mi

US $850
Replaced original brake pads and rotors 
Ford Flex in Colorado, United States
Jan 2012 - Jun 2018
Sep 2017

105000 mi

US $211
Front brake pads, rotor machined 

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2012 Ford Flex 4dr SUV

262-horsepower 3.5L V6 6-speed automatic AWD

Ford Flex in Colorado, United States
Aug 2013 - Mar 2018
Jan 2018

65000 mi

US $10
Air filter 
Ford Flex in Maryland, United States
Jun 2013 - Jun 2018
Nov 2015

73000 mi

US $282
Replaced rear passenger side pads successfully. However, when doing the drivers side, the caliper piston would not retract to fit in the new pads.rDealer had to replace the drivers side caliper assembly. 
May 2016

81000 mi

US $165
Original battery replaced. 
Ford Flex in Alberta, Canada
Aug 2012 - Nov 2013
Nov 2013

14880 mi
Leading edge of passenger doors/rocker panel area 
Ford Flex in Michigan, United States
Dec 2011 - Jun 2018
Jun 2012

11000 mi
replaced console lid that broke off at the mount 
Oct 2012

17000 mi
serpentine belt replaced due to premature wear. 
Oct 2017

110000 mi

US $1250
Front and rear suspension bushing replacement 
Mar 2018

117000 mi
I replaced the brakes, which includes pads rotors and slide pins. 
Ford Flex in Florida, United States
Apr 2016 - Jun 2018
Jun 2016

97000 mi

US $700
PTU was leaking, tried to fix but was unable. Had to replace entire PTU module. $1700 Replaced struts Replaced battery 
Ford Flex in Quebec, Canada
Aug 2012 - Jun 2018
Oct 2013

25300 mi
Complete Sync/bluetooth. Was repaired under warranty (there was a TSB) 
Jun 2014

32240 mi
Seized rear passenger calliper 
Aug 2017

58280 mi
Replaced rack and pinion due to leaking seal 
May 2018

62500 mi
Replaced 2 bearings 

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2011 Ford Flex 4dr SUV

turbocharged 355hp 3.5L V6 6-speed shiftable automatic AWD

Ford Flex in Virginia, United States
Apr 2011 - Jun 2018
Dec 2011

10000 mi
The condenser was cracked and needed to be replaced. This issue fell under the existing warranty and was repaired in 2 days rather than one due to the dealer not having the part on hand and receiving it late in the day. There were rattles in light fixtures. The dealer said that there was a bulletin released to dealers regarding faulty adhesive in the roof liner for 2011 Flex's made prior to Aug 2011. Roof liner replaced. A warranty repair. 3rd repair day 
Apr 2015

68000 mi

US $300
The coil on my #2 cylinder went bad, caused the engine to misfire and my check engine light to come on. I was able to drive the car to the mechanic, they diagnosed the issue and replaced the coil. No further problems. 
Nov 2016

95800 mi

US $200
The my driver and passenger side climate control started doing the opposite of each other. If on A/C driver's side would blow cold and passenger side would blow hot. Mechanic replaced the actuator and fixed the issue. 
Ford Flex in Washington, United States
Aug 2011 - Jun 2018
Jun 2012

7000 mi
Ford Sync system would not take a "user-installed update"; Ford's syncmyride.com gave an error sending us to dealer for reprogramming. The dealer informed us that our Sync was up to date already so they did not reprogram/repair. 
Jun 2013

15000 mi
Load floor collapsed when cargo area was loaded with bags of garden soil. This was in third-row-stowed configuration, with power folding third row. Dealer replaced load floor under warranty. 
May 2016

36300 mi

US $200
Battery was leaking - discovered during normal maintnance - replaced at owner cost during oil change visit 
Aug 2016

37000 mi

US $115
Alignment only - not a problem - "subframe damaged", so aligned with shims, but the alignment was not successful. Will need to return for re-alignment. 
Ford Flex in Illinois, United States
Sep 2011 - Mar 2012
Mar 2012

20000 mi
Many unrepaired problems when traded, including transmission slippage that was never eliminated despite six attempts. Drivers side head rest problem - 2 service attempts, problem still present at time of trade Sync and bluetooth problems - Sync system could only recognize 2 of the advertised 10,000 commands and was unreliable even at those. The Bluetooth worked sporadically as well. Problems still present at time of trade Paint and emblem problems- interior door jams and interior rear liftgate jams missing paint. Rear Ford emblem and Ecoboost emblem deteriorated underneath the clearcoat and needed to be replaced. Problems still present at time of trade. Transmission shift lever rattle- problem just started prior to trade-in. 
Ford Flex in Ontario, Canada
Nov 2011 - Dec 2014
Dec 2011

6200 mi
Fog lamps had a rough finish on the chrome. Replaced by dealer under warranty. This is what are used as the daytime running lights. some paint blemishes on the hood and front quarter panel shifting was not consistant, sometimes too slow or rough. 
Jul 2014

33480 mi
Puddle light on passenger side was out. 
Ford Flex in Minnesota, United States
May 2011 - Aug 2011
Aug 2011

1000 mi
Injector stuck open, replaced PCM. Dumped the vehicle immediately after repair. 
Ford Flex in California, United States
Aug 2012 - Jan 2016
Sep 2012

26000 mi
PTO Assembly had catastrophic failure, replaced w/ new under Warrenty 
Feb 2013

32700 mi
Pass. Side headrest DVD player stopped working, replaced w/ new under Warrenty . 
Jul 2013

41800 mi

US $1000
Center console latch broken Replaced hubs + bearings(4),replaced brake rotors + pads.Also installed new coil springs, struts/shocks 
Jun 2014

61000 mi

US $24
HVAC damper motor under dash , for fresh air intake. 
Jul 2014

62000 mi

US $185
Service engine light came on twice in the last two weeks, once engine died . Dealer could not diagnose ? 
Sep 2014

67000 mi
Water pump failed, lead to oil contamination and catastrophic engine failure 
Oct 2014

67800 mi
Catastrophic engine failure,ESP Warrenty covered engine replacement. Complete engine assemblies "no longer available "? New long block and new turbos installed with old engine parts.Car does not run well.MPG is under 14.Taking back in ASAP 
Jun 2015

83000 mi

US $45
Replaced oxygen sensor ( bank2 sensor1 ) after CEL came on . 
Oct 2015

89000 mi

US $350
Replaced pass side half shaft. Ford dealer failed to support half shaft axles when sub frame was removed to replace long block and turbos. Also new tie rod ends, rotors, brakes, struts. 
Ford Flex in Illinois, United States
Aug 2010 - Jun 2015
Dec 2010

11000 mi
Brakes groaning at the end of a stop, dealership performed TSB 10-13-7 and replaced front pads, rotors, caliper brackets. 
Feb 2013

72300 mi

US $200
Replaced leaking rear differential vent per TSB Dual zone climate inop 
Oct 2013

94000 mi

US $175
Dual zone climate non operative 
Feb 2014

103900 mi

US $9335
Replaced both rear knuckles because of worn ball joints. Also decided to replace wheel bearings and rear shocks while I was at it. 
May 2015

131700 mi

US $350
Stuck rear caliper. Replaced both calipers, lines, pads, and rotors for both sides. 
Ford Flex in Virginia, United States
Feb 2014 - Jan 2017
Jul 2014

65000 mi

US $100
One of the auto-parking sensors was damaged. Probably from a new automatic car wash where the nozzles were set WAY too high. Repaired under CPO warranty. 1 day for sensor, 1 day for paint matching, 1 day for install plus oil change 
Jan 2017

82000 mi

US $45
0442 Code, small evap leak, was the valve on the engine. 
Ford Flex in Indiana, United States
Sep 2010 - Apr 2016
Jan 2011

30500 mi
battery dies due to unknown reason. Replaced battery at 5 weeks old, roadside assistance 5 times, home jumps 4 times. Flex has 5000 miles on it. Speculate slow electrical drain dealer hasn't identified. Frustrating!! 
Feb 2011

6000 mi
back lights for emergency strip panel, gear shift box, headlight, steering wheel, headlight all not lighting up. Eventually replaced several different fuses in service junction box & forced in as built data 
Nov 2011

15200 mi
no heat on driver's or passenger side! Forced cold air blowing even when heat turned 'off' --Parts backordered for 3 1/2 weeks!!! 
Ford Flex in Maryland, United States
Sep 2010 - Apr 2013
Oct 2010

1000 mi
Headliner rattles behind moonroof. Dealer seemed to fix it, but the problem is back. Satellite radio and GPS cut out when under almost any obstacle. Dealer has contacted manufacturer to check on solutions. 
Dec 2010

3000 mi
Headliner still rattles. Dealer ordered part, but it has not yet arrived. 
Ford Flex in Manitoba, Canada
Oct 2010 - Sep 2011
Jun 2011

4960 mi
roof liner came loose 
Ford Flex in Minnesota, United States
May 2011 - Sep 2013
Jun 2011

10000 mi
Bogging at accelaration from stop. Also deceleration at highway speed. Dealer could not replicate, but input from FordFlex.net & other indicated could be TRS or throttle body. Because they could not duplicate/confirm, they repaired both 
Ford Flex in Michigan, United States
Aug 2011 - Jan 2018
Mar 2016

75000 mi

US $100
Sunroof leak. Fixed by dealer. 
Jan 2018

99000 mi

US $650
Replaced lower control arms due to wear. 
Ford Flex in Pennsylvania, United States
Nov 2016 - Nov 2017
May 2016

100000 mi

US $750
Needed new motor mount. 
Jun 2017

98000 mi

US $750
Needed new ac compressor. 
Sep 2017

115000 mi

US $1000
Replace Fuel injector. Replace high pressure fuel pump. 
Ford Flex in Massachusetts, United States
Sep 2015 - Nov 2017
Aug 2016

92000 mi

US $450
Wheel making significant noise 
Sep 2016

96000 mi

US $500
All 4 wheel bearings have gone in the past 3,000 miles. 
Oct 2016

98000 mi

US $440
Needed new front axle after boot on u joint broke. CHeaper to get new axle than new u joint. 
Feb 2017

104000 mi

US $1000
Needed 2 new real shocks, a new front strut and new real brake pads and rotors 
Oct 2017

118000 mi

US $300
Vacuum 
Ford Flex in Michigan, United States
Apr 2015 - Jun 2018
Jun 2015

62000 mi

US $1500
Pto was leaking. Was just over the factory 60k warranty and it needed to be replaced. 
Aug 2016

81000 mi

US $10400
Connector rod disintegrated and blew through the block. Replaced with NEW long block and NEW turbos 
Nov 2016

84300 mi

US $36
Replaced the canister evap solenoid. Cleared the CEL 
Feb 2017

90000 mi

US $1100
Had 1 caliper hanging up and another getting close. Decided to do the HD brake upgrade. New calipers, brackets, rotors, pads and SS brake lines at all 4 corners. Brake fluid flush as well. 
Oct 2017

98000 mi

US $400
Replaced front struts, rear shocks and sway bar end links. Had rattle over bumps and leaking shocksstruts 
Ford Flex in Idaho, United States
Jun 2016 - Jul 2018
Dec 2016

105000 mi

US $350
Thermostat and coolant replacement 
Ford Flex in Oregon, United States
Mar 2017 - Mar 2018
Jul 2017

84000 mi

US $800
tune up, for first time 
Ford Flex in New Hampshire, United States
- Jul 2011
Mar 2011

3000 mi
I believe they replace the PTO Seal 
Jul 2011

9000 mi
Pesistant squeak in dash. Three times but apparently resolved 

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2011 Ford Flex 4dr SUV

262-horsepower 3.5L V6 6-speed automatic FWD

Ford Flex in Michigan, United States
Mar 2013 - Jul 2018
Jun 2017

55000 mi

US $250
Had to replace starter. It kept cranking after the car started. I decided to also replace the battery since it is 6 years old...it checked out okay but decided to replace due to age 
Jul 2018

62000 mi

US $1000
Had to replace front passenger control arm $800 but it wasn't Ford's fault. My daughter who was learning how to drive hit a curb. I also decided to change the transmission fluid and radiator fluid while at the dealership 
Ford Flex in Ohio, United States
May 2011 - Jun 2018
Aug 2011

5000 mi
Flaw in paint at new car delivery. Dealer referred to outside body shop, who sanded and resprayed door. 
Sep 2014

60000 mi
Passenger air bag module failed 
Dec 2014

65000 mi

US $20
Broken rear seat handle that activates the folding action 
Jun 2017

111000 mi

US $350
Front brakes and rotors 
Jun 2018

128000 mi

US $105
Worn sway bar replaced 
Ford Flex in Michigan, United States
Jul 2011 - Jun 2018
Jan 2012

49300 mi
Lower front center dash panel loose (was noted at new vehcle delivery), clip not engaged. Part was removed and reinstalled. 
Jun 2014

32000 mi

US $200
Weather seal causing intermittent squeal when raising or lowering DS rear window 
Nov 2017

64000 mi

US $300
both front air director motors failed and were replaced 
Jun 2018

67800 mi

US $500
replace LR Caliper 
Ford Flex in South Carolina, United States
May 2011 - Mar 2016
Jun 2011

2000 mi
There were two issues. Left front pillar in front of driver had a really bad squeak due to a slightly misplaced plastic pad. Headliner squeak behind sun roof due to loose connection. Both items repaired at no charge. I was given loaner car. 
Jul 2011

3000 mi
Headliner squeaks/rattles loudly. Multiple areas but main is behind sunroof and just mid cabin left as well. They installed some glue or velcro to try and stop it. 
Aug 2011

4000 mi
Headliner repaired again this time it seems successful Right middle passenger seat has a rattle and squeak that is difficult to reproduce and is intermittent. 
Dec 2011

10000 mi
Right rear seat rattling, becoming worse 
Jun 2012

15000 mi
Very loud windshield squeak/rattle at highway speed. Took some time to track it down to a loose windshield cowling. 
Aug 2012

17800 mi
leaking oil gasket 
Ford Flex in California, United States
Aug 2011 - Jun 2018
Jun 2012

11000 mi
Engine overheated due to design defect in Fan Cooling system as outlined in a TSB. Ford was out of parts for a week, so we had to drive a rental (at Ford's expense) while it was in the shop. 
Aug 2015

51000 mi

US $1400
Condenser needed replacing. The repair apparently needed them to remove the front bumper (!) 
Ford Flex in California, United States
Feb 2011 - Jun 2018
Nov 2011

12000 mi
Rough downshifting when re-accelerating from low speeds. Parts replaced as per mfr bulletin on transmission. Remains to be seen if problem is corrected. 
Aug 2013

32400 mi
Very loud rattles and squeaks in dashboard. One dealer delayed me until they no longer did warranty work there. Main facility said it was on a bulletin. Did repair. Gave me loaner for the day. Was successful. Good experience. 
May 2016

68000 mi

US $325
Passenger side vents blow only cold air.No outside air or heat. Right temperature actuator failed. Actuator replaced. 
Feb 2017

82000 mi
Previously dead battery.18 months.Replaced for $30 under warrantee. Went dead again in 4 days. Back to dealer for 7 days. Ran diagnostics on electrical system. Found nothing. Have not had the problem since. Keeping my fingers crossed. Dealer did not charge for any of this service including doing 26 point system check as usually done on regular service. They worked on the car only two of the 7 days claiming shortage of electrical technicians for various reasons. 
Ford Flex in Virginia, United States
Dec 2016 - Sep 2018
Jan 2018

150000 mi
Pull code on Check Engine light. 
Ford Flex in California, United States
Aug 2010 - Mar 2011
Nov 2010

4000 mi
Driver's seat belt retracted and locked. Could not pull seat belt out after it retracted fully. Dealer said the mechanism was locked tight, ordered parts, and replaced it. 
Ford Flex in Wisconsin, United States
Oct 2010 - May 2018
Jul 2016

83800 mi

US $750
Had to replace both rear calipers, rotors, pads. Last rear brake job at 53000 miles 
Ford Flex in Texas, United States
Mar 2015 - Sep 2017
Sep 2017

100000 mi

US $6000
Early analysis suggests water pump bearing failed, allowing total loss of coolant. This was followed subsequently by overheating and a cracked block. The estimate of $6,000 was for replacement with a used engine, New of course would've been more closer to 10k. We opted not to fix vehicle and sold it for salvage value to the mechanic. 
Ford Flex in Georgia, United States
Mar 2011 - Oct 2012
Apr 2011

5000 mi
The rubber seal around the front right passenger door "drooped" and would not stay up. My dealer ordered a new seal and replaced it in one day. 
Aug 2012

25300 mi
D-pillar black plastic trim on the drivers side cracked on the upper right corner. The cargo area window has to be removed to access the screws holding the trim on so it takes a while to do. My dealer offered a free loaner while these ren. 
Ford Flex in Louisiana, United States
Nov 2010 - Sep 2012
Dec 2010

1000 mi
Transmission slipped. Updated PCM programming. 
Mar 2011

3000 mi
Rattle in roof fixed. 
Ford Flex in Michigan, United States
Feb 2011 - Feb 2015
Jan 2011

15000 mi

US $650
Car stalled numerous times, found throttle body malfunctioning. 
Oct 2014

74000 mi

US $1800
Throttle body malfunctioning, replaced under TSB at owner cost. Engine PCM damaged by malfunctioning throttle body, replaced under emissions warranty. 
Ford Flex in California, United States
Oct 2010 - May 2017
Nov 2010 Replaced cracked D-pillar window trim upon delivery. Appeared to be a manufacturing defect. Saw in a forum that others had a similar issue on delivery. 
Dec 2011

17000 mi
Satellite radio working intermittently. Software update performed. 
Jul 2012

22200 mi
D pillar trim at the back cracked again and replaced under warranty. 
May 2013

36900 mi
Clonk from steering on full lock. 
Jun 2014

53000 mi
Noisy 1/2 shaft bearing. Replaced 
Aug 2014

54700 mi

US $100
Motorized driver' seat lumbar support replaced. 
Sep 2015

73000 mi

US $250
Jerky transmission. Low on fluid (no leaks though) and SW updated. 
Jan 2016

52200 mi

US $60
Leaking rear shock replaced 
Ford Flex in Virginia, United States
Feb 2013 - Feb 2018
Mar 2013

16000 mi
Needed to replace seat belt tensioners for five seats in 2nd and 3rd rows. All covered under Ford Warranty. 
Dec 2016

58000 mi

US $250
Blower motor control unit required replacement. Common problem, lots of examples on Internet. Parts and Labor $250. 
Jan 2017

51700 mi

US $600
Replaced Starter Motor. Starter continued to run long after engine had turned over for variable periods of time. 
Jul 2017

62000 mi

US $1700
Condenser cracked, A/C blowing only warm air Replaced core. 
Ford Flex in Illinois, United States
Apr 2011 - Mar 2018
Nov 2012

38000 mi
There was a fairly loud hissing sound any time the steering wheel was moved at all. Diagnosed as leaking steering gear. Steering gear was replaced under warranty. 
Jun 2016

81000 mi

US $1000
Leaking A/C condenser was replaced with a vac and re-charge of refrigerant 
Ford Flex in Oregon, United States
Sep 2012 - Jul 2014
Jan 2013

19000 mi
Passenger air bag turned itself off despite having a full-sized adult in the seat. While replacing the passenger seat rail (see other problem), the technician noticed that a wire for the passenger seat belt sensor was pinched. 
Ford Flex in Ontario, Canada
Nov 2011 - Sep 2019
Jun 2012

26660 mi

C $310
Back brakes seized, not sliding on slider bolts. Calipers fine. front drivers side bearing squealing gas cover not seating correctly, scraping paint 
Mar 2013

39680 mi

C $200
sunroof drain plugged (even though never under a tree or anything), not covered under warranty as had hit 60k. Had to rerun the drain hoses. 
Jul 2014

56600 mi

C $1100
rear bearing died, ended up wearing the tire so badly the set required replacement. rear caliper refused to disengage, required replacement (along with rotors/pads, price not included) 
Sep 2015

76880 mi

C $1300
steering rack failed - leaking steering fluid. Entire rack replaced 
Aug 2016

91140 mi

C $500
bottom inch of back hatch rusted away. other rust spots eating away at car significantly, paint bubbling in spots. Had several areas redone, new metal put in. 
Mar 2017

96720 mi

C $1000
brakes, transmission fluid, filters, oil change. 
May 2017

99200 mi

C $100
steering rack failed - second time on this vehicle, new parts used on first repair as well! replaced rear brakes and rotors 
Jun 2017

101060 mi

C $500
high pressure hose to the steering rack rusted out. repairs a month ago apparently didnt notice the hose needed replacing - argued and got the cost of part $150 covered, but labour for 3+ hours and fluids still needed 
Dec 2017

110360 mi

C $2500
fourth repair/replace to steering system in 18 months. This time the knuckle that connects the rack to the steering column had siezed, and in these vehicles its all one big piece. 
Feb 2018

112840 mi

C $2000
steering knuckle siezed, required entire steering column and connected parts to be replaced. Apparently a "feature" in ford's design, most other cars the knuckle is replaceable on it's own. 
Mar 2018

114700 mi

C $400
abs sensor dead on rear right wheel. No traction control or abs available caliper siezed, was removed and rehabilitated, and put back in 
Ford Flex in Ontario, Canada
Apr 2014 - Jun 2018
Jul 2014

70240 mi

C $300
Complete loss of power steering fluid. Found leak in the main serpentine hose. Complete replacement. Happened while on vacation in Oregon. Waited 4 days for the part to arrive from California. 
Mar 2015

84320 mi

C $500
Right front wheel bearing totally seized. Replaced. 
Jan 2016 Dual heating system only heating one side. Freezing cold air on passenger side. Traveling in the U.S. Dealer offered no help. Once home disconnected battery. Let sit for an hour or so. Reconnected battery. let sit for 1/2hr started up HEAT! 
Jul 2016

112400 mi

C $400
Steering very noisy,rattley if that's a word. Service department at dealer tried to scare me into spending thousands of dollars. Took it to an independent, shop and he determined it needed one tie-rod end replacement. Husband fixed it for 170! Both rear brakes - complete replacement-calipers, rotors, pads. 
Oct 2017

138260 mi

C $100
Passenger side tie-rod end showed some slack. Replaced. 
Nov 2017

138880 mi
Heating system failed completely. 2 years previous we had one half of the system fail. Tried the same approach as before. Disconnected the battery. Let sit for an hour or two. Reconnected the battery. Let sit for an hour. Started the flex and voila, HEAT!! Makes one wonder if there isn't something preprogrammed in the computer system to cause it to fail! Just sayin' ;) 
Jun 2018

146940 mi

C $50
Brakes choppy when stopping. Replaced brake pads, lubed and freed up salt corroded bits. 
Ford Flex in Missouri, United States
Dec 2011 - Jun 2018
Dec 2012

26000 mi
Transmission would not disengage from Drive when shifting to other gears. Fixed itself, but took to dealer. They performed PCM update and tested system. Has not occurred since. 
Jun 2016

73000 mi

US $100
After a recharge, system blew no cold air. Dealer replaced compressor and 2 other elements of the AC system. Covered by $100 deductible with ESP. 
Sep 2016

75000 mi

US $80
Recline handle on 2nd row passenger seat broke. Replaced by the dealer. 
Oct 2017

84000 mi

US $1079
Replace rear pads and rotors. Resurface, sand pads, lubricated and adjust all brake components and reassemble front brakes. Replace rear shocks Left turn signal replaced. Probably didn't take more than ten minutes. 
Ford Flex in Virginia, United States
Feb 2012 - Jun 2016
Sep 2012

43000 mi
Sync system dropped Bluetooth for phones and audio. Searched online found I needed to pull and reseat fuse #14 on the fuse box under the steering column. After doing so everything came back up. 
Jun 2014

72000 mi

US $30
Blend door actuator for passenger failed. Dealer quoted replacment at $900. Part cost $18, purchased swivel head rachet and replaced total cost $30. Difficult to reach bolts but do-able search forums for pictures and guide 
Ford Flex in Wisconsin, United States
Oct 2014 - Jun 2018
Dec 2016

187000 mi

US $1500
Front struts and rear shocks replaced 
Apr 2017

193000 mi

US $100
loud exhaust. front muffler had crack, flange between flex tube and front muffler had bolt that rusted out and broke. Easy fix. $100 for a aftermarket replacement front muffler 

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2011 Ford Flex 4dr SUV

262-horsepower 3.5L V6 6-speed automatic AWD

Ford Flex in New Brunswick, Canada
Apr 2013 - Jun 2018
Jan 2014 Heard a bump when going over bumps at any speed in the passenger wheel well. Bushings were replaced to solve the issue. 
Mar 2018

75640 mi

C $1000
Seal leaking in Rack and Pinion. Had to replace complete unit. 
Jun 2018

88660 mi
New rear wheel bearing 
Ford Flex in Virginia, United States
Dec 2013 - Dec 2013
Dec 2013

59000 mi

US $150
Exterior entry system was shorting due to crack in trim. Have extended warranty and is not covered. 
Ford Flex in Pennsylvania, United States
Dec 2013 - Nov 2017
Jan 2015

76000 mi

US $90
Replaced battery 
Dec 2015

105000 mi

US $520
Replaced both front wheel bearings. 
May 2016

114700 mi
Replaced right rear wheel bearings 
Jul 2016

117300 mi

US $150
Replaced left rear wheel bearing 
Ford Flex in Illinois, United States
Sep 2012 - Jul 2018
Aug 2013

38600 mi

US $750
Replaced front driver side wheel bearing. Rumbling noise 
Dec 2015

63000 mi

US $1500
PTU - transfer box 4wd system leaking thick black oil; dealer wanted to replace PTU. I repaired by flushing out ptu, solved the problem temporarily at least. Seems to be widespread issue on AWD flex. 
Jul 2018

91000 mi
PTU/front differential leaking thick black fluid from vent hole. Unit is un-serviceable, dealership recommends replacing PTU for $2000. I flushed and refilled with new fluid and problem is solved for the time being. Cost -$20 in fluid and 2 hours on my back under the car. 
Ford Flex in New Jersey, United States
Feb 2011 - Jul 2018
Nov 2016

40600 mi
AM radio not operating 
Ford Flex in Minnesota, United States
Jul 2012 - Jun 2015
Nov 2013

24000 mi
Intermittent transmission slipping.Has happened several times since I've owned the (new) vehicle. Slips out of gear and then back in. Reminds me of the Windstar I had (eventually dropped 4 transmissions). so done with Ford Back elec tailgate seat came loose after 2 flips. This car is junk! Update: a friend later fixed it. 
Jun 2015

30000 mi
Transmission started doing slipping more frequently, then I started having odd electrical/transmission problems such as the rear lights not going on when going in reverse (same 1st sign as previous Ford). I decided to get rid of it while the going was goo 
Ford Flex in Manitoba, Canada
Feb 2015 - Jun 2017
Jul 2015

69920 mi

C $600
PTU leaking. Clogged. blew a power steering hose 
Sep 2016

83700 mi

C $120
Key jammed in ignition. Switch in gear shift faulty 
Jun 2017

90520 mi

C $1024
rear rotors and brake pads driver CV axel 
Ford Flex in Delaware, United States
Aug 2012 - Sep 2013
Sep 2012

29000 mi
Car began running rough, making loud noise and was not drivaeble. Taken to dealer, where they replaced the PTO (power take off) box at no charge. Luckily it was covered under warranty. Other than this repair, it's been a great car! 
Ford Flex in Wyoming, United States
Jun 2010 - Jun 2015
Nov 2010

500 mi
Squeak in dash. Repair shop able to regle panel in dash to prevent squeak. 
Jan 2011

2000 mi
Brought car in due to slow power drain. Dealership state loose sensor plug in steering wheel for airbag sensor causing battery to drain. 
Apr 2011

3500 mi
2nd time in for slow electrical drain. Dealership reports that car has bad battery due to numerous power drains. Also concern with slight slip in transmission. 
Jul 2011

4500 mi
Battery died numerous times after car sits for more than 2 days. Found TSB after 3rd trip in for same issue that states if keys are left in ignition overnight the master controls do not shut down and continue to drain battery. Vehicle in for 3rd time with slow battery drain. Repair shop saying that leaving key in ignition is causing power train? 
Oct 2012

20300 mi
Tranmission slipping. Intermittent problem. I was informed that I have a computer with my trans that learns how I drive. I was told they updated the program that teaches the trans when to shift. Small noise heard when turning right. I was told that the noise was very minor and just normal power steering noise. 
Apr 2014

33000 mi

US $700
I had to replace both front wheel bearings. 
Ford Flex in Michigan, United States
Feb 2011 - Jun 2018
Feb 2016

58400 mi
Rear Passenger side caliper was sticking. 
Ford Flex in Ontario, Canada
Jul 2015 - Dec 2017
Jun 2016

105400 mi

C $1000
New hose 
Jul 2016

106400 mi

C $2000
DVT problem - the usual Ford AWD problem. 
Sep 2017

124000 mi

C $1600
back rotors, all pads 

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2011 Ford Flex 4-door

6-cylinder automatic 2WD

Ford Flex in Ohio, United States
Aug 2016 - Apr 2017
Jan 2017

140000 mi

US $300
Replaced battery due to age and mileage 

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2010 Ford Flex

Engine not specified

Ford Flex in Ontario, Canada
Sep 2013 - Jan 2014
Dec 2013

100440 mi

C $300
Steering oil leak was diagnosed as the rack, where the steering shaft connects to, likely a seal leak. Both exterior door mirrors became loose and eventually fell off their pedestals. Noted that the aluminum pedestal was completely corroded and broke off. Entire new mirror assembly replaced. Also noted paint corrosion on door behind mirror. 

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2010 Ford Flex 4dr SUV

turbocharged 355hp 3.5L V6 6-speed shiftable automatic AWD

Ford Flex in Illinois, United States
Nov 2009 - Sep 2016
Jul 2012

33500 mi
Rear struts wore out. Replaced under warranty 
Sep 2013

55000 mi

US $700
Replaced rotors and pads. Suspension alignment rods as well. Cabin air filter changed 
Apr 2014

65200 mi
O2 sensor failed and replaced 
Nov 2014

80000 mi

US $1580
O2 sensors and network. Brake discs and pads. 
May 2016

112300 mi

US $1400
Broken motor mount, reprogram computer 
Ford Flex in Ontario, Canada
Sep 2011 - Nov 2016
Jan 2012

97500 mi
Heater blowing cold at idle. TSB recall. 
Aug 2013

84180 mi

C $100
Struts on both rear seats failed and had to be replaced. Driver's power seat track failed. 
Aug 2014

95160 mi
Tie rods and stabilizer bars replaced all around. 
Jan 2015

91500 mi

C $100
AC blows warm PTU seal leaking - input shaft seal leaking 
Apr 2015

99500 mi

C $100
LR Tie Rod replaced as were both upper strut mounts. 
Ford Flex in Arizona, United States
Dec 2009 - Jun 2011
May 2010

13000 mi
Squeak in front corner on driver's side dash. 
Ford Flex in Minnesota, United States
Nov 2009 - Jun 2011
Apr 2010

4200 mi

US $23
Evidently a defective bolt holding the hose on to the turbo intercooler broke. This resulted in the other bolt holding the hose to also break and a loss of power. Intercooler was also replaced due to possible damage. 
Ford Flex in Massachusetts, United States
Feb 2010 - Jun 2018
Jul 2013

22000 mi

US $160
"protective" panel under engine falling off and needed to be replaced 
Jul 2014

27200 mi

US $100
Replaced all rear brake components 
Mar 2018

49000 mi

US $800
Replaced all rear braking components. Both pads rotors & calipers. Second time!!! The right wheel components were rusted together the left components were headed in same direction. 
Ford Flex in Nebraska, United States
May 2011 - Dec 2012
Dec 2011

36000 mi
Rattle in the headliner. It was removed and re installed with new glue. 
Ford Flex in Minnesota, United States
Mar 2012 - Apr 2012
Apr 2012

59000 mi
Glass moon/sun roof and vista roof leaking when it rains. 
Ford Flex in Massachusetts, United States
Jan 2010 - Jul 2017
Oct 2015

60200 mi

US $385
Cooling system heater hose Passenger side hvac blender door Coolant hose 
Ford Flex in California, United States
Nov 2011 - Jul 2012
Mar 2012

26000 mi
Software update to resolve hard shift issue. Rear seat release wouldn't let go. 
Ford Flex in Wisconsin, United States
Oct 2009 - Sep 2016
Dec 2011

23000 mi
Erratic Remote Start operation. When engaging the Remote Start, the alarm would active, and the car didn't remotely start. The Fix: The remote Start Module was replaced under warranty. 
Sep 2012

33000 mi

US $250
A caliper shifted, causing brake noise, rear driver side. Pads replaced, rotor turned Front passenger side bearing making noise 
Oct 2014

47000 mi
Passenger side, front bearing 
Ford Flex in North Carolina, United States
Nov 2009 - Jun 2018
Apr 2011

9000 mi
Extremely hard shifts; sometimes total loss of power; warnings on dash Dealership called Detroit. Fixed something(?). Running well now. 
Jul 2011

11200 mi
At least seven occurences of harsh shifts since last reported, the most recent being violent bucking. Dealer said cannot replicate. Performed three TSBs, but since then I've had four minor drop-to-neutral-slam-into-gear occurrences. 
Oct 2011

12200 mi
The continuing problem of the transmission is apparently resolved with most of the transmission being replaced. Front console latch had no "spring back" function. Latch replaced. 
Sep 2012

17000 mi
High pressure fuel pump replaced. 
Dec 2016

44000 mi

US $100
Two separate trips for different actuators Second actuator 
Jun 2017

48000 mi
Replaced high pressure fuel pump. Center arm rest/bin cover latch broken. Part ordered. 
Ford Flex in Illinois, United States
Nov 2009 - Jan 2013
Dec 2012

44000 mi
Water leak into passenger front footwell. Ford replaced the Warped cowl panel under warranty since this problem had been noted on pervious repair. 
Ford Flex in Illinois, United States
Jan 2011 - Oct 2016
Oct 2011

15000 mi
fluid leak in right front AWD mechanism 
May 2012

32000 mi
All four 20" painted wheels were replaced under warranty after the clearcoat finish deteriorated. 
Feb 2013

50900 mi

US $100
Received 'service power steering now' message and lost all power assist. Vehicle has electric steering. Dealer determined the steering rack needed to be replaced. Was replaced under extended warranty with $100 deductible. 
Sep 2014

78000 mi

US $158
Vehicle was running rough. Dealer found bad fuel injector on cylinder 2. 
Apr 2015

86500 mi

US $100
tie-rod end on passenger side went bad. was replaced under extended warranty. 
Sep 2015

94000 mi
tie-rod end on passenger side went bad again. was replaced under extended warranty. 
Jun 2016

105000 mi

US $350
multiple blend door actuator failures causing hot air to flow from the vents on the passenger side. 
Oct 2016

110000 mi
cracked PTU 
Ford Flex in Mississippi, United States
Nov 2010 - Sep 2014
Dec 2011

32000 mi
Rear DVD players will not turn off. 
Jul 2012

40000 mi
Clunking noise and jerking. Transfer case worn. Engine misses at idle. 
Ford Flex in Ohio, United States
Nov 2010 - Apr 2014
Sep 2012

35000 mi
Passenger side of the dual zone A/C quit working. Dealer rep[laced actuator. Driver's side rear seat latch froze. Dealer replaced latch. 
Ford Flex in Delaware, United States
Jul 2011 - Sep 2013
Aug 2011

33000 mi
liftgate motor inoperative, reset motor contol 
Nov 2011

36300 mi
episodic brake failure 
Dec 2012

55000 mi

US $200
replaced jammed caliper 
Feb 2013

57800 mi

US $400
Booster brake hose replaced. Brakes loose power assit when engine cold at altitude over 6000 ft. Fix under SSM12065. 50 percent improvement. Not satisfactory. Bearing replaced on front wheel. Initial repair unsuccessful, later fixed by boy shop. 
May 2013

61000 mi

US $539
refrigerant recharge replaced actuator $ 202 fixed leaks in AC , $539 Blown turbo, car in shop 22 days, cost > $3000 
Sep 2013

62000 mi
oil leak 
Ford Flex in Ontario, Canada
Apr 2012 - Jul 2014
Dec 2012

24800 mi
Vista roof rattle 
Ford Flex in Illinois, United States
May 2011 - Jan 2012
Aug 2011

9000 mi
Was having issue with poor fuel economy.  
Ford Flex in British Columbia, Canada
Oct 2010 - Jun 2018
Dec 2010

9300 mi
Intermittent Brake 'Groaning' or 'Grinding'. TSB issued to fix harmonic noise from front brakes, dealer replaced rotors, pads, calipers, caliper mounts. Repaired quickly, first time, problem has not re-occurred. 
Oct 2012

21180 mi
Internal power window belt was squeaking when lowering the driver's window. 
Oct 2013

30480 mi

C $302
Rear driver side factory DVD headrest monitor failed. Was replaced under pro-rated warranty coverage and costs shared with dealer and Ford. 
Apr 2017

60760 mi

C $1500
Front strut upper mounts and front struts replaced, mostly due to mileage. Rear rotors and pads replaced. 
Ford Flex in Florida, United States
Oct 2010 - Apr 2017
Jan 2012

34000 mi

US $30
Flex was idling rough. I replaced the spark plugs (newer recommended #) and all is fine. 
Jul 2013

59700 mi

US $20
Blend Door Clicking at start and occasionally while driving. System still working, just makes occasional ratcheting noise. I'm fixing it. Parts on order. 
Mar 2014

72000 mi

US $24
Exterior Drivers Door Handle came off. Caused by plastic piece covering key lock breaking. Bought piece from FORD dlr and fixed myself. Complex repair for an amateur. I have Ford Flex Repair Manuals. Took 30 min. to fix. 
Oct 2015

93500 mi

US $2200
Needed new transfer case/internals. $1,700.00 Needed rear control arms. $400.00 Above repairs required a 4 wheel alignment.$80.00 
Dec 2016

113000 mi

US $1500
Replaced rear rotors, calipers and pads. Also switched back to stock struts/shocks from Megan coilovers. 
Ford Flex in Alberta, Canada
Apr 2010 - Oct 2012
Sep 2010

7440 mi
TPMS sensor fault message received intermittently. Brought car in to dealer but the message was not on at that time. Dealer said to come back when the message was on. 
Dec 2010

11780 mi
Dealer still cannot figure out the faulty TPMS message. 
Mar 2011

15500 mi
Locking latch on 3rd row passenger cubby broken. Dealer ordered parts to be installed later. Passenger side DVD player monitor turns on and off intermittently and on it's own. New headrest DVD ordered to be installed later. TPMS sensor fault message. 
Apr 2011

16120 mi
New DVD Headrest ordered and replaced. Works fine now. 3rd row cubby locking mechanism replaced. Works fine now. After driving the Flex for a short period of time, the engine overheated and leaked coolant everwhere. The diagnosis was that the fan was not being told to kick on. Part was B/O for 24 days (also no Flex to drive during that time)  
Nov 2011

25420 mi
"A" pillars will creak and pop at highway speeds with a decent head / cross wind. Dealer could not replicate. Monitor "A" (behind driver) would not turn off. When pressed off, it would restart after 3-4 seconds. Dealer could not replicate. Ecoboost belly pan had come loose and hanging low. Over bumps it would rattle. Dealer could not tell if it was hanging !?!?! Brakes grinding and noisy at lower speeds. 
Dec 2011

27900 mi
Ecoboost Belly pan (Splash shield) hanging low Monitor A would not turn off. Replaced under warranty now. TSB for lurching and stalling was performed. Parts had to be replaced. 
Feb 2012

30380 mi
Ecoboost Splash shield was again either damaged or incorrectly seated after a regular maintenance service. 
Ford Flex in Vermont, United States
Sep 2011 - Sep 2012
Oct 2011

32000 mi
On the highway we received a message to service advancetrack and another message we could lose power steering. Lost the power steering on a four lane highway while in the left lane. Very difficult to control car without power steering. 
Mar 2012

34000 mi
Part on front passenger seat was replaced for the third time. 
Ford Flex in Colorado, United States
Apr 2010 - Jun 2018
Feb 2012

24800 mi
front turbo had a very slow leak. TSB was executed to replace all washers for oil and coolant lines to and from the turbo 
Sep 2013

44000 mi

US $120
known hesitation (similar to neutral drop) when starting from a stop. Reflash took care of the problem along with new battery 
Aug 2014

54600 mi
electric steering rack stopped working 
Dec 2014

61000 mi

US $100
heat went out on passenger side. solenoid were replaced under extended warranty 
Jun 2017

85000 mi

US $95
had a clunking noise coming from DS front for 10-20k miles. Finally had the front jacked up and there was 1/2-1" play in the DS front wheel. Looked to be the tie rod end. After replacing the tie rod end play and noise are gone. 
Jan 2018

90000 mi

US $100
water pump started leaking out the seep hole and coolant was going down ~0.5" / day. After 2-3 days of this we took the Flex in and the water pump was identified as being bad and needing to be replaced 
Ford Flex in Manitoba, Canada
Jul 2011 - Sep 2014
Sep 2011

12400 mi
The keyless entry number pad pillar had a 10 cm vertical crack. The dealer replaced the plastic face of the pillar. 
Oct 2011

12700 mi
Service Advance Trac warning light came on. Dealer replace the "steering angle sensor DTC C1278". Problem corrected at no charge (factory warranty). 
Dec 2011

14260 mi
Drains along the windshield blocked with pine needles. After a trip to car wash, water overflowed into passenger side. Freezing temps froze the heater motor. Dealer unplugged drains and replaced heater motor. 
Apr 2013

27580 mi

C $480
Replaced rear pad and rotors at my expense. Replaced right front tire pressure sensor covered under warranty. 
Jun 2013

29140 mi

C $450
Drain plugs under front windshield cowl plugged with pine needles. Front passenger floor flooded after visit to the car wash. (Second time this has occurred-dealer covered the first one but not this one.)Dealer installed a mesh under vents. 
Aug 2014

36160 mi
Repaired rattle in head liner between first and second row. Air bag warning light. Passenger side air bag faulty. Back ordered. Replaced by dealer after 3 weeks. 
Ford Flex in Massachusetts, United States
Feb 2010 - Dec 2016
Jul 2012

18800 mi
leaks freon. dye added. return trip required 
May 2014

43500 mi

US $500
front right wheel bearing was discovered to be "sloppy" during routine break services. It had been making some noise that had been incorrectly attributed to the brakes. Front calipers replaced. 
Sep 2014

46000 mi
Right rear wheel bearing was replaces 
May 2015

57000 mi

US $600
caliper seized on right rear. replaced both rear calipers, pads and rotors "Vane" for mixing warm / cold air was stuck. 
Jun 2015

58000 mi

US $50
Left rear caliper had to be replaced again. Corrosion plagues the rotors and calipers on this car 
Apr 2016

63700 mi

US $100
all four wheel bearings were found to be failing from the effects of corrosion after one of them was making quite a bit of noise 
Oct 2016

68000 mi

US $100
NVH problem. So far have replaced an out-of-balance drive shaft and at least one CV or universal joint. Code P0442 - evap leak. Corrosion on the top surface of the fuel tank causing a vapor recovery system fault code. Tank needs to be replaced--back ordered. blender solenoid behind instrument cluster was ticking with a clock like noise There is also corrosion appearing at the inside bottom of the driver's door and the bottom of both left and right rocker panels. 
Ford Flex in Maryland, United States
Nov 2009 - Mar 2011
Jan 2010

1100 mi
- Rough Idle; Solid CEL (Check Engine Light) came on. Originally thought it was bad gas. Took to dealer replaced O2 sensor under warranty. Repair time 2 hours. 
Ford Flex in Massachusetts, United States
Apr 2015 - Apr 2017
May 2016

86000 mi

US $334
Failed left rear hub/bearing. 
Ford Flex in Ontario, Canada
Jul 2015 - Sep 2018
Nov 2015

75640 mi

C $300
Noisy wheel. Bearing replaced. Did snow tires at same time 
Nov 2016

86460 mi

C $300
Replace actuator motor for heater doors. 
Sep 2018

111600 mi

C $2300
Replaced most of front end. Just well worn. 
Ford Flex in Ontario, Canada
Mar 2015 - Mar 2016
Oct 2015

95560 mi

C $200
Tie-rod worn 
Ford Flex in California, United States
Jan 2013 - Jul 2018
Jun 2013

56000 mi
A/C Vent actuator needed to be replaced. Housing for seat memory buttons broke 
Ford Flex in California, United States
May 2012 - Dec 2016
May 2014

89000 mi

US $210
Loss of power and whistling noise. Dealer found both Turbos were bad and replaced them. This was covered under an extended warranty plan from Allstate. The total cost was 2400.00 and my cost was the deductible of 210.00 
Ford Flex in British Columbia, Canada
Jan 2014 - Apr 2018
Jan 2017

48100 mi

C $100
No heat at idle, attempted rad flush of both heater cores but no success. Removed and replaced both heater cores. 11 hours of labour- gave us a courtesy loaner call- first warranty item that needed work. 
Sep 2017

60760 mi

C $100
Power window drivers side stopped working, found to be faulty switch, replaced under Ford Extended Warranty just paid $100 deductible. 
Ford Flex in Iowa, United States
Sep 2015 - Feb 2018
Sep 2016

118000 mi

US $800
Worn shocks and stabilizer bar ends. 
Oct 2016

118300 mi

US $400
Both rear brake calipers would pull the pads away from the rotors. 
Sep 2017

129000 mi

US $225
Rotors were rusty on the inside. Bottom caliper slide pins on both front brakes were rusted. 
Nov 2017

129500 mi

US $870
#5 fuel injector stuck open, CEL and lots of white smoke out of the tailpipe, smelled strongly of gas. 
Jan 2018

129900 mi
after replacing #5 fuel injector, could smell gas under the hood after driving the car, especially if driven spiritedly. Fuel rail replaced. #4 fuel injector stuck open, shortly after the #5 fuel injector failed stuck open. The stop was originally going to eat the cost o the fuel rail, ate the cost of the second injector instead. 
Ford Flex in Maryland, United States
Jul 2012 - Sep 2016
Mar 2013

53000 mi
Passenger side mirror will not operate through range of motion when switch is pressed, mirror moves one "notch" then stops until switch is pressed again. Update: later cleared up, water intrusion? Vinyl coming apart on driver seat at stitching. 
Jul 2014

64000 mi
Blend door motor. 
Aug 2014

64800 mi
Failed RF wheel bearing 
Oct 2014

66500 mi

US $600
Replacement of right front wheel bearing. Blend door motor defective and replaced. 
Ford Flex in Ontario, Canada
Jul 2012 - Jun 2014
Aug 2012

31280 mi
Hot weather brought on a front end squeak when going over bumps or rough road.Dealer checked TSB and there was a anti-rattle kit installed under the front cowl between the body and the frame.Dealer kept car all day to insure it was fixed. 
May 2013

39060 mi
Defective turbo chargers shift solenoid Passenger side PTU intermediate shaft seal and deflector replaced 
Dec 2013

41540 mi
after replacing turbochargers there was an airlock in the cooling system that wasn't noticed till the heating season. The car would blow cold air at an idle but heat normally when driving along. Cooling system had air lock in it causing the passenger compartment heater to blow cold air at a stop but blow warm air once moving again. Heater Damper motor was making load clicking noise 
Ford Flex in California, United States
Dec 2011 - Sep 2014
Mar 2012

45000 mi
Plate covering number pads on door rattle. Dealer relaced 
Sep 2014

92000 mi

US $100
Rear passenger left seat latch 
Ford Flex in Indiana, United States
May 2011 - Jun 2018
Aug 2012

31000 mi
Problem with hesitation and loss of power, spark plugs replaced under a tab, can provide if helpful. Warranty repair, no charge. 
Oct 2013

46000 mi

US $250
Excessive road noise. Brought it in and hub bearing was replaced under warranty. Factory passenger side headrest DVD player stopped working. Replaced with takeout unit from other flex. 
Jun 2014

58000 mi

US $175
Diagnosed problem with ignition coil on cylinder 3. Took it to dealer to see if under warranty. They diagnosed again, came to same conclusion. Wanted $700 for diag, repair, and plugs. Declined, paid for diag. Replaced ignition coil cylinder 3 as well as all spark plugs myself. 
Dec 2014

65000 mi

US $20
Replaced heater blend door actuator 
Jan 2015

30000 mi

US $2100
Power take off unit failed. Expensive hard part failed much too early in my opinion. 
Sep 2017

116645 mi

US $410
Replace front brakes Blend door motor 

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2010 Ford Flex 4dr SUV

262-horsepower 3.5L V6 6-speed automatic FWD

Ford Flex in North Carolina, United States
Apr 2010 - Sep 2015
Jul 2012

24300 mi
Actuater fan needed to be replaced. Warranty work 
Ford Flex in Pennsylvania, United States
Apr 2010 - Jun 2015
May 2015

80700 mi

US $500
Replaced bad rear wheel bearings on both sides 
Ford Flex in Florida, United States
Mar 2010 - Jun 2011
Apr 2010

1700 mi
passenger seat leather not tucked under in front. Magazine pouch in back needed adjusting. headliner rattled when sunroof opened. no work performed...brought in to look at dust pits in paint in 3 very small spots. I was advised best to not repaint. headliner rattled when sunroof opened.  no work performed...brought in to look at dust pits in paint in 3 very small spots. I was advised best to not repaint. passenger seat leather not tucked under in front. Magazine pouch in back needed adjusting. 
May 2010

2200 mi
discovered 3 more dust paint 'bubbles' on right side of vehicle exterior window moulding not even; pulling away from one window; other window it has buckled. paint peeling where front right fender meets bumper steering wheel making a hissing sound when turned to either left or right; any degree of turn. 
Ford Flex in Ohio, United States
Mar 2010 - Jun 2018
Jul 2012

48000 mi

US $100
Left rear brake was heating up. They performed a TSB fix which included hardware but not the brake material. When I went in to pick it up they told me it included the brake pads too. 
Mar 2014

65000 mi

US $100
Cluster light came on for airbag. Two loose wire connections found on passenger side airbags. Cleaned connections and plugged in at a cost of $100 deductable from extended warranty. 
Feb 2015

73000 mi
Wheel bearings (both up front) one was worn and damaged, the other was loose. The air bag light came on - found loose cable. 
Oct 2016

91000 mi

US $100
Evaporate system leaking and they are still having a hard time diagnosing it. Also had work done to the front suspension which is completed. 
Apr 2018

107000 mi

US $1200
Tie rod was loose (replaced) and alignment done. Oil change also done on this trip.  The fuel system was evaluated for a fuel leak (not repaired). Vehicle has minor fuel leak on 'top' of tank  and minor oil leak on front of engine (not repaired). 
Ford Flex in Pennsylvania, United States
Mar 2010 - Jun 2018
May 2013

55000 mi

US $350
Bad roof leak, had three inches of standing water in passenger footwell after heavy rain. Was told this is not a warranty issue (!) and had to pay out of pocket for fix. 
Jun 2013

63000 mi

US $150
Leak around air intake led to standing water on floor in right side. 
Jun 2014

82000 mi

US $200
Same leak into passenger footwell as one year prior. Shop insisted a different section of trim developed the leak, even though the result was the same. 
Mar 2016

107000 mi

US $400
Rear tie rods needed replacement. 
Ford Flex in Georgia, United States
Jul 2014 - Jul 2018
Aug 2017

88000 mi

US $60
Drivers side mirror motor replacement 
Ford Flex in California, United States
Jun 2010 - Oct 2012
Mar 2011

8000 mi
Rattle at the drivers side dash board. Seemed to be where the defrost and dash come together. Was a known problem and an adapter was installed. Weather stripping on rear driver side door was coming off. Dealer replaced the weather stripping. 
Nov 2011

15000 mi
Satellite radio bled through the Aux input Tranny is always in the wrong gear. It seems as though it is always upshifting to save gas, at the expense of power. Though my gas mileage sucks! Tranny also gets confused when moving up and down the gears and hesitates w/ loss of power. 
Ford Flex in Ohio, United States
Mar 2011 - Nov 2016
Jun 2016

159000 mi

US $1000
Replaced condensor Replaced bushing for control arm 
Nov 2016

165000 mi
Engine broke - coolant and oil mixture in oil pan. Required engine replacement. 
Ford Flex in Minnesota, United States
Feb 2011 - Nov 2017
May 2013

77000 mi
Error code related to throttle sensor. Researched, pulled throttle body and cleaned. Reset code and problem has not returned. 
Jun 2016

154000 mi

US $120
Needed to replace rear brake caliper due to binding pads 
Apr 2017

171000 mi

US $240
Replaced LR wheel hub assy due to excessive noise Replace both rear shock absorbers, one was leaking 
Ford Flex in New York, United States
Aug 2010 - Dec 2012
Sep 2010

7000 mi
Drainage from Vista roof got clogged and backed INTO the passenger foot well. Inches of water during a rainstorm. 
Ford Flex in Georgia, United States
Mar 2010 - Jan 2017
Jun 2011

24000 mi
Slow Oil drip - Replaced seal that required removal of transmission replace seal 
Ford Flex in Illinois, United States
Jun 2014 - Jul 2015
Aug 2014

56600 mi

US $290
replace air intake door actuator plugged drains cleaned 
Ford Flex in Ohio, United States
Dec 2010 - Apr 2013
Mar 2011

8000 mi
Problem: Rattle in headliner located between 1st & middle row driver-side seats. Vista roof, rear climate. Solution: Layer of sound dampening insulation added. Trim shop called Ford tech to identify proper torque of fasteners. 
Nov 2012

20900 mi
Headliner rattle between first and second row seats. 
Ford Flex in New Jersey, United States
Sep 2011 - Jan 2012
Nov 2011 Rear fold flat seat broke. Clear coat peeling off rims, windshield gasket lifting. 
Ford Flex in Michigan, United States
May 2014 - Aug 2014
Aug 2014

89000 mi

US $2500
Engine light, indicated cam phasers, $1,800 estimate. Mechanic suggested spending a little more, $2,500, to get an entire newer engine. 
Ford Flex in Ohio, United States
Jul 2009 - Dec 2017
Jul 2010

8000 mi
Very pronounced squeak in front suspension 
Aug 2010

8000 mi
Creaking noise LF Replaced cross-threaded bolt. Second row seat back release mechanism would not release seat back to allow access to third row seats.Dealer replaced entire mechanism. 
Oct 2010

9000 mi
Front pads, rotors, brackets and springs were replaced 
Dec 2011

13000 mi
Seat release on second row does not release to fold seat to gain access to third row. 
May 2015

26000 mi
Rear Windshield washer 
Ford Flex in Michigan, United States
Nov 2009 - Oct 2013
Jun 2010

6000 mi
Sirrus radio plays at low volume while AUX line is being played. replaced radio seems to have resolved problem 
Ford Flex in Pennsylvania, United States
Aug 2009 - Jan 2016
May 2011

24000 mi
Passenger-side window switch had become disconnected. 
Ford Flex in California, United States
Sep 2009 - Jun 2011
Apr 2010

8000 mi
Squeak in Dash, drivers area, temp related Rear door lock rod came off and was rattling in door, lock inop 
Sep 2010

13000 mi
Wrench lite came on, ran VCR which stated take to dealer ASAP reduced power etc. Lite not on at dealer they said no event stored in computor. (BS) car got sunshine treatment. 
Nov 2010

15000 mi
Replaced electronic throttle body power assist feature on rear hatch operated intermittently Installed SPO , linear strut motor on rear hatch, repair appears to be successful 
Ford Flex in Illinois, United States
Sep 2009 - Jun 2011
Dec 2009

2000 mi
Took in for recall of trans lines, replaced. One of the new trans lines broke at a seam leaving Flex not moving and spilling trans fluid. 
Feb 2010

3000 mi
Moonroof was squeaking. Added insulation to quiet. 
Jun 2010

7000 mi
Brakes grinding noise 
Ford Flex in Hawaii, United States
Sep 2009 - Jun 2018
Nov 2009

1000 mi
Rear lift-gate damaged while shipping vehicle...rear gate trim and tailgate dented. 
Dec 2009

1000 mi
Drivers side rear door quarter window and weather strip was replaced...the weather strip was deformed. Drivers side 2nd row seat won't recline or tumble forward to access the 3rd row seating. This trip was to install parts that were ordered. 
Jan 2010

1000 mi
Window trim piece ordered due to shop damage..new part came in was damaged also, another part ordered and installed. 
Jul 2011

9500 mi
Rear seat release cable broken...parts replaced center console latch broke...part replaced 
Dec 2013

29000 mi

US $100
Replace recirc door actuator 
May 2015

37000 mi

US $100
Windshield Washer pump/motor 
Ford Flex in Wisconsin, United States
Jul 2012 - Jan 2018
Nov 2014

58000 mi

US $120
Exhaust gasket rusted and broke 
Aug 2015

69000 mi

US $100
Replace front wheel bearing Replace broken switch on rear power window. 
Apr 2016

85000 mi

US $480
Replaced rear tie rods. 
Jul 2017

98000 mi

US $800
Leak in one of the A/C lines 
Ford Flex in Ontario, Canada
Apr 2013 - Jun 2017
Jun 2015

101680 mi

C $1300
Failed waterpump resulted in coolant leaking into the crankcase. This resulted in reduced performance and loss of coolant fluid. Thankfully no damage to the engine. 
Sep 2016

130200 mi

C $500
Serious front-end noise. Inspected by my shop and repaired the faulty part. 
Apr 2017

139500 mi

C $300
The damper between the front split heat/cool control was not functional. Service was required and a component was replaced. An actuator was replaced. 
Ford Flex in Michigan, United States
Apr 2014 - Jun 2014
Jun 2014

55000 mi

US $225
blend door motor was replaced to correct heat coming out instead of cool air 
Ford Flex in Wisconsin, United States
Jun 2014 - May 2016
Feb 2015

48000 mi

US $100
Crunching noise when going in/out of driveways & hitting bumps on road. Dealer claims there is nothing wrong. 
Mar 2016

71000 mi
Loud whistling noise when the heating/AC system is set to the floor. Air flow door seems to be stuck. No repair done, Ford would not cover under extended warranty. 
May 2016

71000 mi
Loud whistling noise when the heating/AC system is set to the floor. Air flow door seems to be stuck. No repair done, Ford would not cover under extended warranty. Oil in radiator fluid, and smell of radiator fluid in exhaust. 
Ford Flex in Florida, United States
Jul 2013 - Mar 2017
Jul 2014

69000 mi

US $675
Second row seat not folding down 
Ford Flex in New York, United States
Mar 2012 - Jun 2018
Jul 2012

55000 mi

US $110
Rear wheel bearing making noise. 
Jun 2013

81000 mi

US $296
Rear passenger brake Caliper seized. Replace caliper and rear pads and turned rotors. 
Mar 2015

126000 mi

US $525
Front Wheel bearing 
Jun 2015

133000 mi

US $590
Soft brake peddle, replaced rear brakes and rotors and rear caliper. 
Sep 2015

141000 mi

US $189
engine hesitation, replaced one coil pack 
Nov 2015

145600 mi

US $250
Engine hesitation returned after less than a week. Replaced all coil packs. 
Jun 2016

164000 mi

US $180
Replaced wheel bearing 
Aug 2016

169000 mi

US $210
Replaced front sway bar links and passenger side A arm with ball joint. 
Sep 2017

197000 mi

US $165
Driver rear wheel bearing making noise. 
Jun 2018

213000 mi

US $650
Replaced rear upper control arms and bushings both sides 
Ford Flex in South Carolina, United States
Feb 2010 - Jul 2011
Dec 2010

14000 mi
Catch on center console broken Transmission appears to slip intermittently when turning..Dealer could not replicate 
Ford Flex in New Mexico, United States
Aug 2009 - Mar 2012
Sep 2011

20000 mi
Broken console latch replaced under warrantee. Common problem. 
Ford Flex in New York, United States
Jun 2014 - Sep 2015
Feb 2015

94900 mi

US $100
started slipping from startup when cold then slamming into gear. Dealer "broke" alignment tool during new sensor replacement resulting in 5 additional days out of service waiting for replacement tool from ford 

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2010 Ford Flex 4dr SUV

262-horsepower 3.5L V6 6-speed automatic AWD

Ford Flex in Massachusetts, United States
Jul 2016 - Jul 2018
Sep 2016

74000 mi

US $100
Both rear wheel bearings - endlinks. 
Oct 2016

74700 mi

US $12
PTU (Front transfer case) need replacement Front sway bar bushings - shop said they could not duplicate noise 
Jun 2018

95000 mi

US $434
Rear trailing arm broke 
Ford Flex in Manitoba, Canada
Aug 2012 - Jun 2018
Oct 2012

39680 mi
Both front strut mount bearings were replaced due to binding. Front blower motor was slightly noisy and was replaced. 
Aug 2013

48320 mi

C $300
Excessive bouncing and noise in front of vehicle. Replaced both front struts 
Oct 2014

59700 mi
Replace left front cv shaft due to torn boot and contamination Both front sway bar links replaced due to excessive wear and noise 
Nov 2014

62000 mi

C $250
Replaced RT front strut again. 
Ford Flex in Wisconsin, United States
Jun 2014 - May 2016
Jan 2015

88200 mi

US $220
Right rear brake was dragging and caused premature wear of the pads and rotor on that side. Calipers were lubed and rotors and pads replaced. 
Apr 2015

89200 mi

US $410
Half shaft seal leak on the PTU for the Awd system. This leak was on the right side. 
Ford Flex in Washington, United States
Apr 2013 - Dec 2014
Dec 2013

65000 mi

US $400
Motor in heating system failed resulting in cold air only on passenger side. 
Ford Flex in Quebec, Canada
Sep 2011 - Mar 2018
Oct 2012

25300 mi
Windscreen squeaking 
Jul 2014

37200 mi

C $1100
Tie rods and stabilizer bars replaced 
Dec 2016

53940 mi

C $3000
Knocking noise from front of car; steering wheel vibration; loose steering and suspension. Had to replace control arm, bushings, bracket. 
Nov 2017

60140 mi

C $4000
Major repair on steering and front suspension. 
Ford Flex in Arkansas, United States
Nov 2011 - Dec 2017
Dec 2013

52000 mi

US $100
The liftgate cylinders were no longer holding the lift gate up correctly- the automatic opening system would start beeping and close the liftgate. 
Ford Flex in Manitoba, Canada
Mar 2015 - Jun 2018
Apr 2015

51860 mi

C $2863
Grinding noise - constant. Front PTU replaced. Rear toe links found loose when mounting new tires. Replaced. 
Ford Flex in Michigan, United States
May 2010 - Sep 2018
Nov 2010

4300 mi
- Brakes grinding, right side with less than 5K miles. Fixed via TSB 10-17-03. - Rear Passenger side window not opening - fixed - Driver seat left seat rail - molding replaced as was broken and kept falling off 
May 2015

41700 mi
Leaking green fluid from mid of vehicle. They were unable to reproduce the problem, seems to be intermittent. 
Aug 2017

72000 mi

US $200
Alignment Oil 
Dec 2017

76000 mi
knocking and vibration noise repair [stabilizer bar] 
Ford Flex in Ontario, Canada
Oct 2009 - Jun 2016
Apr 2013

81980 mi

C $200
O2 sensor left bank caused check engine light to come on. Reset check engine light. No issues. No replacement of sensor required. May have been due to fuel mix on heavy acceleration. 
Jan 2014

79580 mi

C $120
Battery died 
Apr 2014

109600 mi

C $1200
Front left and right bearings replaced 
Ford Flex in Michigan, United States
Apr 2011 - May 2013
Nov 2011

43300 mi

US $150
Paint crack and piece of paint off on drivers side rear door. Body shop repaired. 
Ford Flex in British Columbia, Canada
Mar 2010 - Jun 2018
Sep 2010

5580 mi
A piece of rubber interior trim was installed with bumps in it around the door bottom. It was cosmetic and minor. However, Ford has allowed a warranty replacement of the trim piece.  
Oct 2010

6820 mi
The Flex had a hesitation and slam at about 60 km/h. This has been a very intermittent problem but previously it was minor. However, a severe slam happened. It's a known problem and Ford has a service advisory. The valve body was replaced. 
Dec 2010

9920 mi
A foam gasket at the rear hatch was protruding from the right location. Repair completed under warranty. 
Apr 2012

26660 mi
The handle on the centre console lid fell apart. The console lid and handle are one unit. The unit was replaced under warranty. 
May 2013

32240 mi
Transfer case / PTU seal was leaking. Seals replaced under warranty. Noticable improvement in transmission smoothness after repair. 
Sep 2014

42160 mi
The O2 sensor needed replacement after giving a warning light signal. Part had to be ordered in and repair time was over 2 days because of wait. Repair was covered by emissions warranty. 
Mar 2015

46500 mi
The power-take off unit was leaking. The unit was replaced under warranty. I didn't realize it but this this is the second failure of this unit. The previous failure was repaired under a broader dealer service trip. 
May 2017

67580 mi

C $400
I didn't count the replacement of pads or rotors, which was also completed, since these are wear items (total with these $1161.51). The master cylinder was leaking, so it was replaced. 
Ford Flex in Illinois, United States
Jan 2010 - Jan 2014
Oct 2010

11000 mi
TSB rotors, caliper mounts and pads replaced 
Dec 2011

27000 mi
Trans sluggish/shifting problems, reflashed memory 
May 2013

46000 mi

US $100
heat/cold actuator 
Ford Flex in Ontario, Canada
Jan 2011 - Jun 2016
Feb 2011

12400 mi
Front left wheel bearing replaced, took car in was repaired in 4 hours. If it was out of warranty I probably would have waited months, the sound was very quiet everything had to be turned off to hear it. 
Mar 2014

53940 mi
Power take off unit seal was leaking. Noticed during service repaired under warranty 
Dec 2015

73160 mi
changed shocks/struts 
Ford Flex in Iowa, United States
Aug 2010 - Jun 2018
May 2011

6000 mi
Interior light dimmer switch broke. Was repaired in about 1.5 hours. 
Jul 2011

8200 mi
Was stalling in park. Brought in and repaired per TSB 10-21-6: throttle body was replaced. Problem solved. 
Aug 2014

33300 mi

US $146
Replace recirculation door actuator that had been clicking. 
Ford Flex in Massachusetts, United States
Jun 2010 - Jun 2011
Aug 2010

5000 mi
Driver's side headlight shuts off. Had to order a ballast. 

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2010 Ford Flex 4-door

6-cylinder automatic 2WD

Ford Flex in Pennsylvania, United States
Sep 2012 - Jun 2017
Dec 2012

38000 mi
Broken latch on the Front Console 
Aug 2013

49300 mi

US $300
Blown Rear Shocks; Replaced Rear Shocks 
Mar 2016

96000 mi

US $600
Both Front Inner Tie Rods and the Rear Tie Rod had to be replaced 
Jun 2017

121000 mi

US $500
ABS Module replaced.....replacement part from junkyard. Did not fix the problem. Traded the car. 

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2009 Ford Flex

Engine not specified

Ford Flex in Texas, United States
Oct 2008 - Mar 2010
Jan 2009

5000 mi
All exterior plastic window panels had dimples from install. Second row seats will not fold up with the push of the button, when the seats are fully rearward. They will unlock but will not fold all the way. 

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2009 Ford Flex 4dr SUV

262-horsepower 3.5L V6 6-speed automatic FWD

Ford Flex in California, United States
May 2008 - Nov 2009
Dec 2008

3000 mi
Center console latch is broken, still waiting for part to come in. 
Jun 2009

8000 mi
drain tube for moonroof wasn't connected properly and water was leaking into the passenger compartment 
Ford Flex in Ohio, United States
May 2009 - Sep 2012
Jun 2009

16000 mi
Seat motor locked up. 
Sep 2011

67000 mi
transmission shifted hard, tranny overhaul 
Mar 2012

80000 mi
Gear problems 
Ford Flex in North Carolina, United States
Feb 2009 - Jun 2013
Jul 2009

12000 mi
Front center console latch broke and they diagnosed the problem then ordered the part. Installed broken latch replacement part. Had several body panels to include doors and hood out of align and the dealer was unable to adjust them satisfactorily. 
Jun 2010

28000 mi
Latch on center console broke. It was replaced. 
Aug 2010

31400 mi

US $107
Paint peeled on hood and hood had several "dents" from merely closing the hood. Ford did not want to cover either problem and dealership decided they would cover paint if we paid for the "dents". Had to have it Painted three times. 
Jan 2012

27000 mi

US $183
Both rear calipers stuck and would not completely release. Had to replace all rear pads and right rear rotor and have both calipers rebuilt. 
Jul 2012

71000 mi

US $128
A/C would cycle between warm and cold when in traffic or sitting still. Also reported blend door thumping but dealer failed to address this until next trip. Blend door would thump under dash when A/C in auto. Had reported at earlier visit but was not addressed.  
Ford Flex in Ohio, United States
Jan 2009 - Mar 2010
Feb 2009

1000 mi
Front passenger door misaligned. Dealer attempted to repair but I didn't see much difference at conclusion.  
Ford Flex in California, United States
Nov 2009 - Jun 2018
Feb 2010

4300 mi
Leaking AC hose. 
Jan 2013

19000 mi

US $100
Replace vent door actuator. Door lock actuator motor. 
Nov 2016

38300 mi

US $200
Radiator cooling fans. 
Ford Flex in Louisiana, United States
Sep 2010 - Nov 2017
Oct 2010

25000 mi
Console Latch Console Latch TSB 10-17-3 
Ford Flex in Pennsylvania, United States
Nov 2008 - May 2013
Mar 2009

7000 mi
Right front electric door lock actuator not working. Problem repaired. Problem has reoccured in less than a week. Also fuel system fill does not require a fuel cap and a check engine light code is occuring due to a malfunction. Problem repaired. Problem has reoccured in less than a week. 
Apr 2009

12000 mi

US $500
Repaired right front door lock by reinstalling door trim correctly. 
Jan 2013

112000 mi

US $1100
Cooling fans failed cuasing the car to over heat. The car was towed to the dealer. 
Ford Flex in Michigan, United States
Aug 2011 - Aug 2013
Oct 2011

42000 mi

US $215
sunroof seal was leaking and water was running down driver side A pillar onto seat and floor board Took to dealer and had repaired they also had to replace the Tweeter for the radio that was in the A pillar, it got wet. water leaking in to car at driver side A-pillar [ again ] causing headliner to get wet at top corner of driver side A-pillar and driver side carpet to be saturated with rain water. called dealer. they have to order parts. 
Nov 2011

43300 mi

US $100
water leaking into interior at driver side A pillar [top]. Dealer said it was coming in from around windshield rubber seal[top driver corner]. pulled windshield out , replaced rubber seal. Drove to NV from MI. in much rain and snow, no leak. 
Aug 2013

81000 mi

US $1347
4 new tires installed (Michelin). Rear tie rod ends worn and replaced. Told by dealer rep if not replaced (tie rod ends)rear tires could not be aligned properly. 
Ford Flex in Michigan, United States
May 2010 - Jun 2017
Sep 2013

102000 mi

US $400
Rear back up sensors (2) had to be replaced 
Oct 2016

186200 mi

US $600
Rear spring had broken. Had been causing terrible squeaking sound for a year. All fixed! 
Ford Flex in Massachusetts, United States
Nov 2009 - Oct 2015
Dec 2009

150 mi
Problem with the window trim was noticed by the dealer prior to delivery. Replaced trim the next day. New trim was either not installed correctly and required another visit to correct. Two repairs under warrantee. 1) Warped front rotors replaced 2) Verticle trim on doors replaced because they were screwed on too tightly causing a dimple. A second visit was needed at 800 miles b/c new trim was not installed correctly. 
Oct 2010

14000 mi
Two problems. 1st was a sound at cold start which sounded like the starter was engaged too long. 2nd was an engine light. Diagnosis - Cam Phasers. Job took 2 days b/c dealer didn't start work on 1st day. Cam Phaser repair solved 1st problem 
Mar 2011

20000 mi
Backup warning was undependable. Sensor(s) were replaced 
Oct 2011

29000 mi
Rear seat would not fold down. Replacement of the hinge/latch was performed. 
Oct 2014

75500 mi

US $170
Chrome on drivers door handle came loose and needed to be replaced 
Ford Flex in Texas, United States
Jan 2009 - Apr 2014
Jul 2009

8000 mi
Broken console latch. Common problem with 2009 Flexes. See Edmunds.com long-term Flex blog. 
Dec 2009

1000 mi

US $10
A small unpainted stripe (about 1/2 in long) in the seam between the front bumper and front fenders. Corrected with a small amout of touch up paint. 
Aug 2010

20900 mi
Front end creak and pop when car turned sharply and back to center. 
Mar 2011

36000 mi
Middle row seat would not fold. 0.5 repair day. Fixed, but still "finicky."  
Apr 2012

52800 mi

US $300
Rear AC actuator failed. 
Aug 2012

58300 mi

US $212
The vehicle blows hot air at idle and in slow moving traffic when temperature exceeds 100. TSB to reflash engine computer and recharge system performed. 
May 2013

68000 mi

US $107
Vehicle was overheating. Electrical cooling fan was malfunctioning and was replaced under extended vehicle warranty. In-dash CD Changer no longer worked. The unit would display "CD Focus Error". 
Apr 2014

81000 mi
Front climate control actuator failed. 
Ford Flex in British Columbia, Canada
Aug 2010 - Jul 2017
Oct 2012

12400 mi
When switched on, right side HID headlamp would briefly flicker then go out. Ford service replaced the HID bulb. 
Feb 2013

13320 mi
Vehicle would not start due to lack of battery power. A jump start allowed the vehicle to be driven to the dealer for diagnostics. No fault was found and no parts replaced. 
Ford Flex in Michigan, United States
Jun 2009 - Aug 2011
Apr 2010

15200 mi
Burned out license plate light. 
Aug 2010

26000 mi
front brake grinding noise Ford Sync hard to understand on other end of phone at highway speeds. "could not replicate" 
Oct 2010

30000 mi
replaced rotors, pads and calipers 
Nov 2010

32000 mi
repair Sync hands free bluetooth with new software update and replaced hands free microphone. 
Jun 2011

40000 mi

US $37
Front left stabilizer bar link had to be replaced. 
Jul 2011

40000 mi
Replaced reverse sensor. 
Ford Flex in Massachusetts, United States
Oct 2009 - May 2019
Dec 2009

5000 mi
Hard shift/ transmission bucking TSB 09-23-6 missing plastic on Passenger interior door handle drivers side rear window trim cracked parts ordered 
Jun 2010

8000 mi
Dealer ordered part in Dec. but, was too far away for me to bring it back in for molding replacement until this oil change. Trim molding replaced no problem in June. exterior passenger pillar. Came off partially while on highway. replaced interior drivers side door handle molding. Fell off somewhere and was lost. 
Oct 2010

10300 mi
Exterior passenger door pillar moulding. Second time replaced. First replacement in June split within 48hrs. Rear drivers door lock intermittently would not unlock. Inspected and performed TSB 09-1-3 Adjusted right and left rear door lock grommets. Intermittent transmission bang. No condition found, no faults noted. 
Jul 2011

16000 mi
Seatbelt buckle middle row replaced pcm reflash 
Apr 2012

20300 mi
rear brakes replaced, brackets and rotors (20k) Car was dragging 
Jul 2012

22500 mi
reflash transmission microphone sync system Gasket on fuel door aftermarket microphone installed. TSB #10-25-12. 
Nov 2012

25900 mi
after driving 2/3 miles car was acting as if it would stall. throwing codes p0016/p0012 performed tsb 11-6-1 Replaced right and left side cam phasers. 
Mar 2015

45000 mi
heater fan while on heat to feet making whistling noise in intermittent bang on right turns, front end right side 
Apr 2017

62000 mi

US $650
Brakes, pads, rotors and calipers. (R) side caliper was not engaging. 
Dec 2017

68000 mi

US $550
Vehicle was increasing loud in rear, replaced passenger side rear wheel bearing Replaced ABS sensor, damaged while repairing rear bearing. 
Mar 2018

70500 mi

US $922
Right rear bearing replaced, under warranty from the last repair Replaced both rear lower control arm bushings Rear passenger side Tie rod 
Ford Flex in Ontario, Canada
May 2009 - Jun 2018
Jun 2011

24180 mi
Rear inboard brake pads were wearing far faster than the rear outboard pads. Ford TSB instructed dealer to replace caliper holding brackets with new design. Rear pads were also replaced at this time. 
Aug 2011

26660 mi
Latch for front row centre console is broken, parts were ordered, but upon repair attempt, confirmed that the new part was not correct. Dealer ordered new parts to install at later date. 
Nov 2011

29760 mi
Latch for console was replaced, all works fine now. Front brakes developed groaning noise at low speed. More noticable when wet. Dealer performed TSB, replaced pads, rotor refinished, caliper holding brackets, and installed new noise dampening springs to pads. All fine now. 
Jun 2013

55180 mi

C $250
Ford and I negotiated that I pay 50% of doing latest TSB for brake noise complaint. This repair was done in June and so far seems to be working. Ford would not accept 100% because the Flex was outside of warranty. I didn't want a fight. 
Dec 2013

60760 mi
serpentine drive belt squeaking, dealer replaced n/c for Ford Maintenance Plan. 
Nov 2014

71660 mi

C $113
Coolant smell from engine area. Ford Dealer inspected and found no problems, invoice for 1 hour of inspection time. 
Jul 2015

79040 mi
Drivers window was squealing while going up & down. Removed inner door panel and sprayed silicone directly to track areas. 
Aug 2016

92380 mi

C $75
Rear hatch struts replaced, the passenger side was badly rusted. Both exterior door mirrors have suffered total corrosion of the pivot post, the mirrors were loose. Both mirrors now glued down solid, no longer fold in. 
Dec 2016

96100 mi

C $232
CEL came on, scanned codes and confirmed O2 sensor on bank 1, sensor 1 was failing. Replaced both upstream O2 Sensors myself. 
Apr 2017

99200 mi

C $130
Left Rear Caliper was leaking brake fluid from back of caliper, leak from the mechanism that operates the parking brake. 
Jun 2017

101680 mi

C $427
Right rear caliper leaking internally, had the dealer fix as I had no time to do it myself. Caliper replaced. 
Sep 2017

106640 mi

C $180
LF wheel bearing was noisy and caused my wife concern. Replaced wheel hub assembly complete. 
Jun 2018

115320 mi

C $26
HVAC blend door actuator was broken, very simple DIY. 
Ford Flex in Colorado, United States
Jun 2009 - Jun 2018
Oct 2011

22300 mi
Leaking Freeze Plugs and Water Pump replaced 
Dec 2012

33000 mi

US $10
Driver Side middle rear seat (larger side) would not unlatch to fold. Tried multiple solutions - finally got working after heavily lubricating center hinge with spray lithium grease. 
Sep 2016

69000 mi
Replace battery 
Ford Flex in District of Columbia, United States
Jun 2010 - Feb 2014
Aug 2011

20100 mi
Repaired auto climate controls. Broke CD player in the process, then didn't set up new one with Sirius. Multiple trips and a lot of trouble to get this all sorted out. 
Mar 2012

25000 mi
Engine light came on and stayed on. Required a new cooling fan and one oxygen sensor for catalytic converter. Work covered under extended warranty purchased at end of Jan 2012. Estimated value of repairs $1,000. Unusual for less than 25k mi 
Aug 2012

28000 mi
This repair was after car returned from 6 mo checkup. After driving 1 mile, care nearly failed. Managed to limp back to dealer where I learned that computer and 2 coils had burned out. Am upset that this was not picked up at time of 6 mo ch. 
Feb 2014

42000 mi

US $100
LEAKY SEALS ON REAR DIFFERENTIAL CIRCULATING FAN FOR HVAC. BALL BEARING WEARING OUT. REPLACED FAN ASSEMBLY 
Ford Flex in Nebraska, United States
Apr 2009 - Mar 2010
May 2009

1000 mi
Both driver side doors needed to be rehung do to poor fit. 
Ford Flex in Florida, United States
Apr 2009 - Jun 2011
Feb 2010

19000 mi
Loose bolt on caliper on driver's front wheel. Brake worn by loose bolt and was replaced using a new bolt that had to be ordered. 
Ford Flex in California, United States
Aug 2009 - Feb 2015
Nov 2014

67600 mi

US $100
The mechanism which controls the airflow was replaced. Minor repair. 
Ford Flex in California, United States
Mar 2009 - Jun 2014
May 2009

4000 mi
door molding warped passenger side door and molding out of alignment. 
Jun 2009

6000 mi
Interior door molding came in and was installed. Exterior door molding arrived and was successfully installed. 
Sep 2009

11000 mi
Electronic door lock on passenger side failed to engage and "door open" light remained on. 
Jun 2011

49000 mi

US $100
Abrupt engagement of gears. Could not be replicated and has not reocurred. 
Feb 2013

77200 mi

US $110
Battery no longer holding a charge and had to be replaced. 
Mar 2013

78000 mi

US $225
fan motor actuator failed. Door lock electronic control out of adjustment. Door locks failed to open remotely. 
Feb 2014

97000 mi

US $562
I noticed a front end noise at 20-25 mph that sounded as if something was coming loose in the front end. 
Ford Flex in Florida, United States
Sep 2011 - Jun 2013
May 2012

46000 mi

US $357
Driver side door handle broke off when opening door. I argued this should never happen and should be a warranty issue. I heard from a mechanic that this was the fourth door handle replacement this year for a Ford Flex at their dealership. Replacement of driver door handle. 
Oct 2012

48000 mi
AC ventilation actuator malfunction. Never notified of TSB. They want $478 to fix it. 
Jan 2013

48500 mi
RH passenger door will not unlock. Never notified of TSB. Rear view mirror auto-dimmer does not work. 
Ford Flex in Florida, United States
Feb 2009 - Sep 2011
Sep 2009

9000 mi
Sync issue, incompatibility with some ipods 
Jun 2010

22000 mi
Broken center console latch. TSB 
Ford Flex in Florida, United States
Oct 2009 - Jun 2011
Jun 2010

13000 mi
3rd time for brake noise had latest TSB, replaced mounting brackets, pads and resurfaced front rotors 
Ford Flex in California, United States
Jul 2009 - Sep 2014
Jun 2013

75000 mi

US $100
When over 100 degrees outside the air quits working , blows hot. Did it when dropped off, dealer could not replicate the next day , no fix made. 
Ford Flex in Ohio, United States
Mar 2009 - Mar 2016
Mar 2010

6000 mi
Plastic trim piece / cover behind drivers side interior door handle broke. A retaining tab on the piece broke off. 
Apr 2010

6000 mi
Trim part ordered and covered under warranty. Replaced by myself. 
Sep 2010

9000 mi
Weather stripping around drivers and passenger windows (window run channel) detaching from door window area. The front center console latch broke and was replaced. 
Sep 2011

16000 mi
Interior trim piece behind front passenger door latch broke and needed replaced. 
Feb 2013

28700 mi

US $250
Front passsenger side wheel bearing needed replaced 
Jan 2014

29200 mi

US $200
Center console latch broke. 
Mar 2015

49000 mi

US $625
Replaced wheel bearings on 2 wheels 
Jun 2015

50000 mi

US $800
Replaced struts and shocks 
Feb 2016

56900 mi

US $380
Intermittent Tail Light issue due to shortage in factory towing hitch wiring harness 
Ford Flex in Texas, United States
Nov 2009 - Dec 2012
Jan 2012

98300 mi

US $10
Wire broke on oxygen sensor. Sensor replaced under my factory extended warranty. No charge 
Mar 2012

90000 mi
Front Struts and rear shocks replaced. Water leak near sun roof repaired per TSB. 
Sep 2012

105000 mi
Stabilizer Bar link failed by improper installation from prior warranty repair. 
Oct 2012

105000 mi
HEGO sensor-Upper failed. Damaged earlier while working on front suspension. 
Dec 2012

105000 mi
Dealer's untrained mechanics broke several parts and covered up their mistakes. Broke electrrical sensors and taped wires to look like connected. Broke cv joint Problem with steering angle sensor. Traded Flex in to selling dealer. Told them to take it and shove it. They would not honor Ford's warranty. Got it off of my hands. Buyer beware. It went to a wholesaler in Texas. 
Ford Flex in Michigan, United States
Dec 2011 - Apr 2018
May 2014

80000 mi

US $260
AC leak, and regulator switch 
Nov 2014

86000 mi

US $198
Loose left inner tie rod replaced. Four wheel alignment an additional $110 
Jul 2015

94700 mi

US $350
left front wheel hub replaced. car had been making a grinding noise 
Dec 2015

101000 mi

US $389
Fuel sensor 
Jul 2016

107500 mi

US $1706
Had cold air blowing out of passenger side, warm air on driver's side. Sometimes warm air from both sides. 
Apr 2017

116000 mi

US $500
3 of 4 brake caliper slides were siezed in rear brake caliper brackets. repair was able to free pins. all pins/slides lubricated. rear passenger brake pad was metal to metal, replaced rear brake pad and rotor front toe was out of specs. necessary to correct wheel alignment. this problem, probably caused by potholes, required purchase of two new tires. 
Oct 2017

122600 mi

US $2410
front end wanders, steering wheel off center, steering column squeaks when turning. They replaced steering gear, including spindle rod, and intermediate steering shaft. replaced both outer tie rods, and right rear toe adjustment link. Four wheel alignment. 
Apr 2018

127000 mi

US $2000
Power steering pump broke, spilling fluid everywhere, rendering power steering inoperable. Was able to drive car home, and then to the dealer. 
Ford Flex in North Carolina, United States
Dec 2014 - Jan 2015
Dec 2014

74000 mi

US $1400
Phaser had to be replaced. This required removing the intake and other parts on top of the engine. Replaced several other parts while in there. 
Ford Flex in Minnesota, United States
Jul 2015 - May 2017
Aug 2015

148300 mi

US $496
Oxygen sensor failure resulting in CEL 
Jan 2017

US $350
battery was low 
Ford Flex in California, United States
Nov 2008 - Dec 2015
May 2009

5000 mi
Front center console latch was broken and was replaced. We had called earlier so the part was available. 
May 2010

18000 mi
Driver door handle broken-part around keyhole had plastic clip broke, door handle could be removed. May be defect, hit by something, or attempted theft. 
Mar 2011

28000 mi
Power seat did not automatically go back for easy exit. Entire power seat mechanism replaced. 
Sep 2011

39000 mi

US $200
Heard knocking on passenger side front when changing temperature in car. Air mixing door was malfunctioning. 
Mar 2012

46000 mi

US $100
Automatic Rear Liftgate would not stay open, but instead chime rapidly and close again. Diagnosed as liftgate struts were not supporting enough, so struts were replaced. 
Dec 2012

60000 mi
Plastic handle for center console latch broke. Can still open with metal latch. 
Sep 2013

70000 mi

US $100
Rough shifting. Leaking near air conditioning evaporator. Repaired overnight. 
Oct 2013

70300 mi
The latch and lid of the front center console (armrest between driver & passenger) came off. 
Mar 2014

75000 mi

US $1250
Cracked COP, engine computer damaged. Spark plugs, computer, and 3 COPs replaced. 
Nov 2015

92000 mi

US $1890
Trouble light reported low efficiency of catalytic converter. Converter bed was damaged so it and oxygen sensor replaced. While idling, suddenly dumped coolant and indicated high temperature. Radiator support broken, and fan motor failed. Motor part of larger assembly which was replaced. 
Ford Flex in Louisiana, United States
Nov 2008 - Jun 2012
Jun 2011

54000 mi

US $100
a/c cooling fan failed a/c cooling fan failed for the second time 
Ford Flex in Saskatchewan, Canada
Aug 2013 - May 2014
Oct 2013

36760 mi
TSB on rear caliper anchor brackets the floater pins and front caliper anchor brackets upgraded to 2011 Explorer brackets and floater pins. both front stabilizer links and the left hand rear stabilizer link were replaced in failed attempt to fix a thumping noise 
Apr 2014

42780 mi
TSB re-flash for hard shifting thump in floor boards, see fordflex.net for other owners reporting same issue. when driving on lumpy surface sounds like distant artillery fire. dealer doesn't recognize problem. 
Ford Flex in Ohio, United States
Oct 2008 - May 2014
Mar 2009

6000 mi
Trim around driver side front door was coming loose. They order a new part and replaced it. 
May 2009

10000 mi

US $19
The 2nd row seat would stop halfway through folding. They replaced the strut and now it works fine. 
Dec 2009

23000 mi
The lock on the front passenger side door unlocks and immediately locks again when using the remote or the unlock switch on the driver's door. The service dept. said it worked fine for them. It's done it multiple times since I picked it up.  The leather seat cover on the driver side 2nd row seat came undone on the door side. The upholstery shop was not open on the day of the visit. I will take it back another time. 
Jan 2010

79000 mi
Seat cover fixed. 
Apr 2010

29000 mi

US $300
The earlier lock problem was resolved. A TSB was issued for the defect. Works fine now. 
Ford Flex in Texas, United States
Oct 2008 - Jun 2014
May 2010

12000 mi
ECM failed car would not run 
Ford Flex in British Columbia, Canada
Jun 2008 - Jun 2011
Jan 2009

4960 mi
Rear light assemblies both right and left have moisture that has got inside. Done at routine maintenance time.  Also, driver side rear door lock tab (The thing that pops up when you unlock) was not functional as not attached. easily reattached. Done at routine maintenance time. 
Ford Flex in Ontario, Canada
May 2008 - Jan 2012
Apr 2011

27900 mi
 
May 2011

28520 mi
Trim piece replaced  
Ford Flex in Georgia, United States
Dec 2017 - Mar 2018
Mar 2018

128000 mi

US $325
Low Freon, leaking from system. 
Ford Flex in Washington, United States
Sep 2008 - Jun 2016
Jun 2016

92000 mi

US $1300
Rack and pinion 
Ford Flex in Ontario, Canada
Oct 2008 - Mar 2010
Sep 2009

14260 mi

C $250
Tranny reflash 
Ford Flex in Ontario, Canada
Jan 2009 - Sep 2012
Mar 2011

29760 mi
Reverse sensor replaced, rearview camera replaced. Rear door pillar trim replaced. 
Ford Flex in Iowa, United States
Oct 2013 - Dec 2017
Jul 2014

86500 mi

US $100
Brake lights would remain on even after car was turned off. Cruse control would turn off by itself randomly. Traction control would engage randomly. Fix was the brake switch - quick and fairly cheap. Driver's door handle broke off. Handles are plastic. Could have ordered new handle but would have been around $200. Mechanic glued broken part and all is still working well after 2 months. 
Ford Flex in North Carolina, United States
May 2012 - Jul 2013
Jun 2013

77000 mi

US $1156
cooling fan assembly was replaced. 
Ford Flex in Florida, United States
Nov 2008 - Apr 2011
Jul 2009

4000 mi
noise from driver side window, trim loose 
Nov 2009

12000 mi
squeak in rear passenger side of vehicle. Fixed but squeak returned. Back at dealer. 
Dec 2009

13000 mi
Squeak in rear passenger side of vehicle. 
Ford Flex in Georgia, United States
Apr 2012 - Jun 2016
May 2012

32000 mi
Check engine light came on - car in shop for 2 days, sensors were replaced Check engine light reappeared day after replacing 2 separate sensors. Replaced computer. Scraping noise - right front wheel bearing replaced 
Ford Flex in California, United States
Nov 2008 - Sep 2013
Dec 2008

36 mi
On the way home from purchasing the vehicle, the odometer stopped working. Cannot legally drive the vehicle without an Odometer. Dealer had to order new gauge cluster. Bought car and could not drive it for almost a week. Dealer provided rental car. 
Dec 2009

16000 mi
Center console latch replaced. 
Aug 2010

27000 mi
Latch on center console broke for the second time. Car had a rough idle with RPM's surging up and down. Throttle body replaced under warranty. Rear driver back side window trim piece cracked. Replaced trim piece and side window under warranty. 
Jun 2012

61000 mi
AC switch bad. 
Nov 2012

68000 mi
Transmission started slipping at low RPMs. Dealer repaired under warranty. This should not be happening at 67k miles. Seriously disappointed with Ford. This will be my last Ford. 
Feb 2013

70300 mi
Transmission slipping again at 1250 RPM, light acceleration. Same problem as last report, even after repair. Dealer unable to duplicate problem on test drive. Problem is intermittant and less frequent as before, but still happening. 
Mar 2013

73000 mi
Engine was shuddering at low RPMs at 50 mph. Dealer found ignition coil and wires on cylinder 3 bad. Replaced wires, coil and spark plug. 
Ford Flex in Alabama, United States
Jul 2012 - Dec 2014
Sep 2012

43000 mi

US $186
Battery had bad cell 
Ford Flex in Florida, United States
Jun 2014 - Jun 2015
Jun 2014

90000 mi

US $600
Had to replace engine fan assembly because one of the fans in assembly was not working to cool a/c condenser 
Ford Flex in Texas, United States
May 2012 - Jan 2014
Feb 2013

65300 mi

US $189
Fuel Pump seal o-ring at tank improperly installed allowing tank to leak on fill up. Took car to dealer to have it looked at and they missed it. Took it to local firestone and they caught it. 
Jul 2013

67200 mi
oxygen sensor failure 
Nov 2013

68600 mi

US $275
all kinds of problems with radio AC controls and dash controls. 
Jan 2014

70000 mi
The local firestone shop recommended looking into having the transmission repaired. Can't remember the issue. 
Ford Flex in Texas, United States
Nov 2011 - Jan 2018
Aug 2016

73000 mi

US $920
A/C cooling fan assembly replacement Plastic cladding on FR passenger door blew off while driving. Replaced. 
Jun 2017

85000 mi

US $200
Additional plastic window cladding fell off and had to be replaced. AC continues to blow but not be as chilled as it should be; the air also remains humid. 

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2009 Ford Flex 4dr SUV

262-horsepower 3.5L V6 6-speed automatic AWD

Ford Flex in British Columbia, Canada
Nov 2008 - Jun 2011
Apr 2009

3100 mi
Power Transfer Unit (PTU) for AWD system has a known seal leak. Transmission fluid leaks onto hot exhaust manifold and smelly smoke permeates cabin when vehicle comes to a stop. First attempt to repair leak was not successful, despite a TSB. Interior trim on pillar between windshield and passenger window was coming away from the frame. Needed new piece of trim with proper clips to refit snugly onto pillar. 
Jun 2009

5580 mi
Second attempt to repair leaking seal in PTU. No problems after this fix...no gear oil leaking onto exhaust manifold ergo no nasty smell anymore! 
Jan 2010

22320 mi
Rear seat leather had come away from seat frame. Could not reattach myself as there was an interior clip that needed to be secured. Dealership repaired; seat is fine again. Hydraulic rear seat is supposed to fold forward at touch of button...but often too weak to complete this motion. There is a TSB for this. Dealer order parts and fixed hydraulic strut. 
Ford Flex in Michigan, United States
Sep 2008 - Oct 2011
Apr 2010

19000 mi
Refrigerator operation intermittent. Refrigerator replaced with new unit. 
Ford Flex in Ontario, Canada
Feb 2009 - Jul 2011
Jul 2011

32240 mi
The driver's side door handle broke off. The dealer replaced it with a new one. 
Ford Flex in Kentucky, United States
Aug 2008 - Sep 2012
Jan 2012

43000 mi

US $120
O2 sensor replaced and new tires 
Ford Flex in California, United States
Nov 2008 - Jun 2011
Mar 2009

4000 mi
Strange shifting at idle and low speeds. Rear liftgate misaligned (sagging). Was perfect when I took delivery of vehicle. 
Jul 2010

13000 mi
Drive train made a horrible metallic snap noise upon first acceleration from park. Dealer found nothing wrong. 
Ford Flex in Michigan, United States
Sep 2008 - Jan 2012
Jan 2009

7000 mi
Middle row seatback loose on one side. Whole seatback replaced with new internal seat frame. Rear passenger taillight fogging up as if not sealed. Noticed in very cold weather. Whole Taillight replaced. Rear Backup Camera sometimes not imaging. Video or signal is too distorted to view. Dealer could not replicate but problem persists. 
Ford Flex in New York, United States
Feb 2009 - Mar 2010
Mar 2009 The Flex had two problems from the get-go. 1. Exterior paint scratches on rear passenger door unseen because car was delivered at night.  Second issue: Excessive noise in AM radio. Very bad signal to noise ratio. Swapped radio then antenna cables then rooftop mount. 
Ford Flex in Florida, United States
Apr 2009 - Mar 2011
Jul 2009

3000 mi
front center console latch 
Jun 2010

18000 mi
ongoing issues brake noise tsb brackets console latch repaired for the second time 
Jan 2011 After console latch repair not completed properly, used rusted screw, wrong size, fell out and when I lifted the console cover other screw broke off, required a new cover, i'm sure ford paid for it, but the dealer should have eaten it. 
Ford Flex in Minnesota, United States
Jan 2009 - Jun 2011
Jun 2009

5000 mi
Vista Top had cracked glass. 
Ford Flex in New York, United States
Feb 2009 - Jun 2012
Aug 2009

5000 mi

US $40
Front door handle trim loose. Fell out. Dealer replaced. Capless fuel filler trim fell off. Dealer replaced with new parts. 
May 2012

36000 mi
Recirc door flapping on change from recirc to fresh air. Memory side view mirrors losing position. 
Ford Flex in Pennsylvania, United States
Nov 2008 - Aug 2012
Nov 2010

15000 mi
Passenger side rear seat would not release without major effort. Mechanism was replaced. 
Ford Flex in Saskatchewan, Canada
Feb 2009 - Mar 2011
Feb 2011

36580 mi
axle seal leak 
Ford Flex in Michigan, United States
Oct 2008 - Mar 2010
Nov 2008

3000 mi
Air vent on headliner was falling out. 
Feb 2009

7000 mi
Thud in front right suspension, could not find a problem Passenger door lock stayed locked after repeated unlocking with unlock-button on driver side and or on key fob. 
Ford Flex in United Arab Emirates
Jan 2009 - Jun 2017
Jan 2013 Gear makes big hit while shifting down or up at lower gears 
Ford Flex in Illinois, United States
Aug 2010 - Oct 2016
Apr 2012

49000 mi

US $130
Right tie rod replaced 
Sep 2012

55000 mi
seal on AWD transfer case, leaking slightly. 
Ford Flex in Idaho, United States
Nov 2013 - Jan 2018
May 2014

62400 mi

US $640
A/C would blow warm air whenever vehicle was stopped/idle (i.e. at a stoplight). 
Jul 2014

65000 mi

US $500
Same problem as previous 2 repair trips--A/C blows warm air whenever the car is idle for more than a minute or two. Every time we bring the car in, dealer claims to be unable to duplicate the problem, yet something is replaced at high cost. A/C continued to blow warm air after 2 previous repairs (new compressor, and new A/C valve). This time driver side cooling fan was replaced and that seems to have fixed the problem finally after 3 repair trips and $1,500 spent. 
Ford Flex in Connecticut, United States
Dec 2013 - Dec 2014
Jan 2014

60200 mi

US $1800
no front heat 
Ford Flex in British Columbia, Canada
Oct 2013 - Oct 2016
Apr 2013

54560 mi

C $1400
Both O2 sensors malfunctioned 
Aug 2013

55180 mi

C $1130
Replaced cracked A/C condenser 
Apr 2014

60140 mi

C $400
Replaced toque converter Wheel bearing replaced 
Oct 2014

68820 mi

C $1200
Engine fan failing - replace fan unit 
Jan 2015

C $250
Rear door actuator door motor replaced 
Apr 2015

73660 mi

C $250
Calliper frozen 
Ford Flex in Michigan, United States
Nov 2013 - Apr 2015
Dec 2013

71000 mi

US $372
Frozen front slide brackets and unnecessary stability control activation. 
Ford Flex in Ontario, Canada
Mar 2013 - Sep 2013
Apr 2013

43700 mi
Known TSB for transmission seal replaced under powertrain warranty 
Ford Flex in Michigan, United States
May 2012 - Jun 2018
Nov 2013

78000 mi

US $1260
PTU replaced 
Jun 2014

90000 mi

US $85
Sensor replaced 
Jun 2017

145000 mi

US $600
updated software 
May 2018

168000 mi

US $125
Replace actuator 
Ford Flex in North Carolina, United States
Jan 2013 - Mar 2013
Mar 2013

62000 mi
Clunking noise in front end was initially diagnosed as a transmission noise. After several trips, it was discovered to be a stabilizer bar. Also replaces one tie rod end and did four wheel alignment. 
Ford Flex in Alberta, Canada
Apr 2015 - Jul 2015
Jul 2015

93000 mi

C $500
Replaced noisy fan 
Ford Flex in Illinois, United States
Apr 2016 - Sep 2016
Sep 2016

103000 mi

US $19
Rear parking sensor failed 
Ford Flex in Pennsylvania, United States
Sep 2017 - Dec 2017
Sep 2017

102000 mi

US $45
Drivers side rear wheel bearing making humming noise, more noticeably at higher speeds, indicating bearing wear. Replaced bearing, noise gone, quiet now. Since that has been repaired, have noticed steering difficulty when parking. Suspect rear caliper on wheel that I worked on. Caliper was difficult to retract the pistons. Possible frozen caliper. 
Ford Flex in Manitoba, Canada
Jun 2017 - Jun 2018
Jun 2018

97960 mi

C $1250
AC pressure valve and rad fan assembly 
Ford Flex in Alberta, Canada
Sep 2018 - Oct 2018
Oct 2018

130200 mi

C $435
Lots of Leakage of power steering fluid. Fuel pump module failed right at the mechanic workshop while testing the car after replacement of power steering pressure hose it originally came in for. Module was replaced free of charge 
Ford Flex in Maryland, United States
Apr 2015 - Apr 2017
Apr 2017

99000 mi

US $300
Fan controller replaced 
Ford Flex in Minnesota, United States
Nov 2009 - Aug 2011
Jan 2009 Bought the car and the big moonroof had a tiny fracture. Visible, not leaking or anything. Had it repaired under warranty. 
Ford Flex in New Mexico, United States
- Sep 2009
Jul 2009

5 mi
Weatherstrip was malformed 
Aug 2009

2000 mi
Headliner rattle - broken clip 
Sep 2009

2500 mi
Applique panel flew off while driving down highway 
Ford Flex in Illinois, United States
- Sep 2009
May 2009

2500 mi
Car ran out of gas two other times, brought into dealership given run around took car on cross country trip had to refill every 110 miles Brought car in for the fourth time to dealership it took two weeks but found pump connecting two tanks malfunction 
Sep 2009

12000 mi
Wife driving at high speed car shut down, dealership could not find or fix problem. Car in shop 5 weeks. Ford decided to give us a new car 
Ford Flex in Texas, United States
Jun 2012 - Jul 2013
Jul 2012

54700 mi

US $400
When the ambient temperature is above 100 degrees the air conditioner blow hot air for the duration of the time in vehicle. Furthermore the electrical system flickers random numbers at different times. We tried a new fan which DID NOT WRK! 
Ford Flex in Illinois, United States
Feb 2011 - Oct 2016
Jul 2016

156000 mi

US $200
Blower motor failed 
Oct 2016

164000 mi

US $200
Headlight 
Ford Flex in Colorado, United States
Oct 2009 - Apr 2012
Jan 2010 PASSENGER DOOR WILL NOT UNLOCK USING THE KEY FOB OR THE INTERNAL BUTTON 
Jul 2010

8000 mi
replaced the defective throttle body 
Aug 2011

18000 mi
replaced throttle body, this is the 2nd throttle body replacement 
Ford Flex in Washington, United States
Dec 2009 - Aug 2010
Jan 2010

15000 mi
Reverse Assist sensor failed. Was replaced 
Ford Flex in Ontario, Canada
Aug 2010 - Nov 2016
Sep 2010

17360 mi
trim with keyless entry pad needed to be replaced. coming apart from car.  
Oct 2012

37200 mi
replace rear wheel bearings, worn and making noise squeeling from belt area, replaced idler pulley, tensioner pulley and belt squeeking from steering when turning center console latch broken, turns out the whole lid needs to be replaced 
Feb 2013

39040 mi
PTU unit leaking oil on exhaust and smelling like burning gear oil. Replaced right axle and resealed unit. In extreme cold there would be a whining sound coming from the transmission area. Especially around 60 to 65km per hour. Turns out there was a TSB regarding the transmission cooler line rubbing against the frame transfering the noise. 
Jun 2014

52080 mi
The knuckle bushing plates in the rear were both changed, along with control arms and most of the other parts and a spring replaced. 
Sep 2014

57040 mi
Steering pump hose leaking. First trip to put dye in the engine oil and power steering oil to see which is leaking. Second trip back to find its the power steering hose. Third trip to have it replaced. 
Ford Flex in Missouri, United States
Sep 2009 - Jun 2016
Oct 2009

7000 mi
Power captain chair would not power fold. 
Dec 2010

34000 mi
Typical front brake grinding problem with 2009 Flexes. Dealer replaced pads, rotors, calipers, and springs. 
Jan 2012

61000 mi

US $329
Front wheelbearing replaced. 
Apr 2013

87000 mi

US $998
Roar in back/front?????. They can't find the problem. Installed both rear wheel bearings. Installed right front axle with carrier bearing. 
May 2014

109000 mi

US $25
I replaced the air circulation actuator motor 
Ford Flex in Massachusetts, United States
Aug 2009 - Mar 2010
Sep 2009

7000 mi
The car has been in the shop for about one month of the three months I have owned it.I just picked it up today after the fourth attempt to fix a bad leak. I don't know if it is fixed yet. 
Ford Flex in Ontario, Canada
Jul 2009 - Mar 2010
Aug 2009

16120 mi
Leaking rear hatch 
Ford Flex in New Hampshire, United States
Jul 2012 - Dec 2015
Dec 2014

102000 mi

US $35
Outside mirror switch replaced 
Oct 2015

119800 mi

US $600
Wheel bearings left front and rear 
Ford Flex in Oregon, United States
Mar 2010 - Mar 2017
Mar 2013

57000 mi
2 seals leaking affecting AWD. Caught early before a leakage on driveway. 
Jul 2014

71500 mi

US $100
Stabilizer bar and RF Strut replaced 
Jun 2015

83000 mi

US $100
Front right and left link(sway bar ends) Same parts were replaced at 41,743 miles. Replaced second time at 82,500 miles. First time under warranty. Second time under extended warranty. 
Aug 2015

84700 mi

US $100
Blend Door Motor Assy.(one of four) was replaced. Blend Door Motor gear was slipping and causing a loud clicking sound. 
Ford Flex in Arizona, United States
Apr 2010 - Mar 2016
Jun 2010

1700 mi
Aligned driver's door and rear bumper. Buffed scratches out of roof panel. Said they were only in clearcoat. Buffed scratches out of passenger headlight shield. Re-coated shield with anti-UV coating to prevent yellowing with age and sun exposure. Aligned driver's door and rear bumper. 
Jul 2010

3000 mi
Water leaking from overhead front courtesy lights after sitting in 30-minute-plus torrential downpour. Couldn't find source of leak or replicate later, even with high-pressure or high-flow hose. Probably moonroof. Doesn't happen in carwash. This problem has never recurred so I consider it "fixed." The drain tubes were not blocked. I believe that the amount and force of rain was simply more than the drains could handle, so some water dripped into interior. Water leaking from overhead front courtesy lights after sitting in 30-minute-plus torrential downpour. Couldn't find source of leak or replicate later, even with high-pressure or high-flow hose. Probably moonroof. Doesn't happen in carwash. This problem has never recurred so I consider it "fixed." The drain tubes were not blocked. I believe that the amount and force of rain was simply more than the drains could handle, so some water dripped into interior. 
Sep 2010

8000 mi
Front brake grinding noise. Parts ordered. Common problem. TSB 09-13-3  Trim piece behind passenger door handle loose. Part ordered. Front brake grinding noise. Parts ordered. Trim piece behind passenger door handle loose. Part ordered. 
Oct 2010

10000 mi
Brake assembly was replaced. Plastic trim on exterior of passenger and driver door loose. Parts installed successfully. Part installed. Brake assembly was replaced. Part installed. Parts installed successfully. Plastic trim on exterior of passenger and driver door loose. 
Nov 2010

11300 mi
Parts installed successfully. 
Feb 2011

14000 mi
Trim panel on driver's pillar was not flush with window seal, causing wind noise at highway speed. Also, same trim panel, combination lock feature did not work to lock the car. Dealer ordered new part. Trim panel on driver's pillar was not flush with window seal, causing wind noise at highway speed. Also, same trim panel, combination lock feature did not work to lock the car. Dealer ordered new part. 
Apr 2011

18000 mi
High beams repaired. A broken wire was causing them to work only intermittently. High beams repaired. A broken wire was causing them to work only intermittently. 
Jun 2011

23000 mi
Could feel brakes grab when turning out of parking lot at low speeds, even though brakes were not being applied. Intermittent, not reproducible on demand. Applied TSB 10-7-2. Hard to describe. TSB performed on previous trip. Service rep had me bring car back in--parts sent by Ford for only one side before so repair not complete. Remainder of parts came in. Installed. 
Jul 2011

23500 mi
Brake problem from last month returned. This time couldn't replicate. Couldn't fix. 
Sep 2011

26000 mi
Moonroof switch replaced. Seat cover reattached and secured. Reprogrammed driver's seat key insertion return module. Problem with Advance Trak/Control Trak continued. Installed tsb 09-23-6. Will see if it works. 
Dec 2011

29000 mi
Driver's heated seat intermittently inop. Replaced module three times. First two modules were defective. Different supplier was used for third module. Fix successful, but it was really three trips to shop totalling 5 days to get it done. 
Apr 2012

32000 mi
CV boot problem. Right front axle removed and replaced. 
Aug 2015

74700 mi
Driver side.power seat not responding properly. 
Ford Flex in New Jersey, United States
Oct 2009 - Dec 2017
Aug 2009

16000 mi
Replaced rear pads and rotors per TSB 
Aug 2010

30000 mi
Replaced front pads and rotors per TSB 
Sep 2011

40000 mi

US $275
Check Engine light for ODC P0605 ECM ROM 
Ford Flex in Nova Scotia, Canada
Jan 2011 - Jun 2016
Jan 2012

59900 mi
Replaced a foggy headlight, caused by moisture inside the headlight housing, replaced housing,lens, hid ballast, and igniter. Experienced rough up shift or down shift from the automatic transmission seemed as if it would stay in the gear too long and then drop into gear with a harsh revving noise and a pull feeling from torque. occured when doing rolling stops Upon replacement of a complete headlight assembly the hid type, owner had to return for an additional visit to have the headlights aimed properly. 
Mar 2012

32940 mi
Water leak into a headlight. Condensation into a headlight. Fog inside my headlight. Water pooling at the bottom of my headlight 
Apr 2013

47120 mi

C $1400
Brakes seized on calipers, totally destroyed rotors and pads 
Jul 2013

48360 mi

C $400
Loud noise vibration type sound worse when turning wheels left to right 
Dec 2013

52080 mi
Intermittent heat when vehicle idled, 
Apr 2014

54240 mi

C $230
Lower door gasket torn away from lower door trim due winter freezing ice build up 
Oct 2014

60140 mi

C $250
Noise or thunk would occur after rolling over a bump at slow speeds or turning. Dealer assessed the issue and ordered the part to make repair. Lower driver side sway bar end links and bushing. 
Ford Flex in Maine, United States
Nov 2010 - Mar 2012
Dec 2010

27000 mi
Problem with adequate heat. Last year, first noticed in winter, heater core replaced per Ford TSB. Did not solve problem. Took vehicle back last month...recent Ford TSB recommended flush of coolant system and update computer...helped a bit 
Feb 2011

29000 mi
Still having same problem with inadequate heat. In contact with Ford..engineering rec a specific remedy. Dealership attempted (with their most experienced mechanic)....did not solve problem. Then was told field engineer from Ford would exam 
Mar 2011

31000 mi
Repair number 4 attempted at dealership, this time with supervision of Ford field engineer...problem ultimately not fixed. Working with Ford (they have not been the best to deal with on this) but may invoke "Lemon Law" 
Ford Flex in Saskatchewan, Canada
Apr 2011 - Jul 2015
Jan 2012 Oil seal replacement to stop leak. 
Sep 2014

47120 mi

C $1800
Rear door power lift repaired. Still not working. Changed locking mechanism and controller. They want to change lift motor now. 
Jul 2015

53320 mi

C $800
Rear tie-rod replaced, both sides Rear sway bar linkage broke 
Ford Flex in Ontario, Canada
Jul 2010 - Sep 2016
Apr 2011

22940 mi
Stabilizer bars ordered for the front end Stabilizer bars installed. 
Jul 2011

26040 mi
Intermittent wobble of steering wheel during slow speed braking. Dealership replaced rotors, pads, calipers re: Technical Service Bulletin. Phone connection stopped working. 
Dec 2011

33480 mi
Replaced automatic tailgate arm. 
Jun 2013

46500 mi

C $285
Front Stabilizer Bars replaced (again) 
Jun 2014

57040 mi
Boot torn. Axle replace under warranty. 
Ford Flex in Ontario, Canada
May 2010 - Jun 2013
Sep 2011

34100 mi

C $150
squeaking noise from rear wheels when humid or raining out, they could not replicate. have to return when weather is right. 
Jan 2012

44440 mi
radio stopped working 2 times. no signal am or fm. jukebox worked. arrived at our destination and turned off truck. when we started the truck the radio worked again. squealing noise rear when accelerating from a stop on humid days. 
May 2013

58900 mi

C $240
GPS not working properly. Needed update done. No indication update needed just stopped working properly 
Ford Flex in Alberta, Canada
Jun 2010 - Jun 2011
Jul 2010

16740 mi
Headlight had too much moisture in it. The lense/housing had to be replaced. 
Ford Flex in Alberta, Canada
May 2009 - Jul 2012
Jun 2009

13020 mi
hard shift from first to second. reflash. 
Apr 2010

27340 mi

C $86
Leaking seal on PTU fixed under TSB 
Dec 2011

55180 mi

C $570
Worn Tie rods replaced and alignment done Replaced weatherstripping in passenger door 

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2012 Ford Flex Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2012 Ford Flex problems occur, check out our car reliability stats.

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