Ford Flex in New York, United States Feb 2016 - Mar 2017
Oct 2016 85700 mi US $400	Rear shocks were leaking, so replaced both.

Ford Flex in Texas, United States Dec 2019 - Jun 2022
Feb 2019 101000 mi US $3400	Water pump failed, but at 99,000 miles there were multiple parts about to fail as well.

Ford Flex in Pennsylvania, United States Sep 2014 - Jul 2022
Jun 2015 37000 mi US $30	PCM Power Control Module failed and needed to be replaced. Triggered check engine light. Dealer fixed under 80k mi powertrain warranty. My cost was for replacement key.
Dec 2015 49000 mi	Auto reset for Bluetooth would not work, battery disconnected and system checked for working order. They confirmed that I had installed the latest Sync update.
Jul 2022 90000 mi US $3200	transfer case replacement AWD

Ford Flex in Oklahoma, United States Sep 2012 - Sep 2021
Sep 2015 34000 mi	Front passenger seat track trim broken. Dealer ordered the incorrect part on the first trip. Currently waiting for correct part to arrive.
Nov 2015 36000 mi	Replaced front passenger side seat track trim cover.
Nov 2018 68000 mi	Trim on passenger seat track has broken again. Trim is in a location where it is easily damaged by people getting in or out of car. Have bodged together a repair, but need to find a permanent solution.

Ford Flex in California, United States Mar 2012 - Apr 2018
Aug 2014 27000 mi	There's a rattle in the roof over the back seat between the two moon roofs
Jan 2016 39000 mi US $700	Leak developed in moon roof and damaged rear hatch opening mechanism. Replaced parts and cleaned out debris from drain ducts in moon roof.
Apr 2016 45000 mi	Passenger side airbag sensor was faulty, resulting in a non-working airbag

Ford Flex in Virginia, United States Feb 2012 - Mar 2012
Mar 2012 1000 mi	Replaced Vista roof glass due to crack noted at time of purchase.

Ford Flex in Ohio, United States Dec 2011 - Jan 2013
Jul 2012 13300 mi	Tire pressure gauge was faulty

Ford Flex in Georgia, United States Dec 2012 - Apr 2013
Apr 2013 35000 mi	Indexing concern with ipod and sync

Ford Flex in California, United States Jun 2012 - Aug 2015
Mar 2013 6000 mi	Needed to have a tension belt replaced. Sqeaked alot
Aug 2015 27000 mi	The computer went out and the car was having electrical issues. We traded it in.

Ford Flex in Minnesota, United States Apr 2013 - Jun 2018
Nov 2014 54000 mi US $175	The battery died. I am over the 36,000 mile limit on the warrantee so it was not covered. Not happy about that as it was only 2 1/2 years old.
Mar 2016 82000 mi US $250	The RR wheel bearing was noisy and was replaced
Apr 2017 100000 mi US $850	Replaced original brake pads and rotors

Ford Flex in Colorado, United States Jan 2012 - Apr 2020
Sep 2017 105000 mi US $211	Front brake pads, rotor machined

Ford Flex in Colorado, United States Aug 2013 - Mar 2018
Jan 2018 65000 mi US $10	Air filter

Ford Flex in Maryland, United States Jun 2013 - Jun 2022
Nov 2015 73000 mi US $282	Replaced rear passenger side pads successfully. However, when doing the drivers side, the caliper piston would not retract to fit in the new pads.rDealer had to replace the drivers side caliper assembly.
May 2016 81000 mi US $165	Original battery replaced.
Jul 2021 168000 mi US $50	Drivers side rear caliper floating pins got gummy, so inner rear pad wore prematurely. Dismantled, cleaned and re-greased. Replaced that side brake pads.

Ford Flex in Alberta, Canada Aug 2012 - Nov 2013
Nov 2013 14880 mi	Leading edge of passenger doors/rocker panel area

Ford Flex in Michigan, United States Dec 2011 - Jun 2018
Jun 2012 11000 mi	replaced console lid that broke off at the mount
Oct 2012 17000 mi	serpentine belt replaced due to premature wear.
Oct 2017 110000 mi US $1250	Front and rear suspension bushing replacement
Mar 2018 117000 mi	I replaced the brakes, which includes pads rotors and slide pins.

Ford Flex in Florida, United States Apr 2016 - Jul 2023
Jun 2016 97000 mi US $700	PTU was leaking, tried to fix but was unable. Had to replace entire PTU module. $1700 Replaced struts Replaced battery

Ford Flex in Quebec, Canada Aug 2012 - Feb 2022
Oct 2013 25300 mi	Complete Sync/bluetooth. Was repaired under warranty (there was a TSB)
Jun 2014 32240 mi	Seized rear passenger calliper
Aug 2017 58280 mi	Replaced rack and pinion due to leaking seal
May 2018 62500 mi	Replaced 2 bearings
Aug 2021 78740 mi C $2000	Power steering pump and steering rack replacement
Feb 2022 80600 mi	Major power steering leak

Ford Flex in Minnesota, United States May 2011 - Aug 2011
Aug 2011 1000 mi	Injector stuck open, replaced PCM. Dumped the vehicle immediately after repair.

Ford Flex in Minnesota, United States May 2011 - Sep 2013
Jun 2011 10000 mi	Bogging at accelaration from stop. Also deceleration at highway speed. Dealer could not replicate, but input from FordFlex.net & other indicated could be TRS or throttle body. Because they could not duplicate/confirm, they repaired both

Ford Flex in Virginia, United States Feb 2014 - Jan 2017
Jul 2014 65000 mi US $100	One of the auto-parking sensors was damaged. Probably from a new automatic car wash where the nozzles were set WAY too high. Repaired under CPO warranty. 1 day for sensor, 1 day for paint matching, 1 day for install plus oil change
Jan 2017 82000 mi US $45	0442 Code, small evap leak, was the valve on the engine.

Ford Flex in Washington, United States Aug 2011 - Jun 2018
Jun 2012 7000 mi	Ford Sync system would not take a "user-installed update"; Ford's syncmyride.com gave an error sending us to dealer for reprogramming. The dealer informed us that our Sync was up to date already so they did not reprogram/repair.
Jun 2013 15000 mi	Load floor collapsed when cargo area was loaded with bags of garden soil. This was in third-row-stowed configuration, with power folding third row. Dealer replaced load floor under warranty.
May 2016 36300 mi US $200	Battery was leaking - discovered during normal maintnance - replaced at owner cost during oil change visit
Aug 2016 37000 mi US $115	Alignment only - not a problem - "subframe damaged", so aligned with shims, but the alignment was not successful. Will need to return for re-alignment.

Ford Flex in Michigan, United States Apr 2015 - Jul 2022
Jun 2015 62000 mi US $1500	Pto was leaking. Was just over the factory 60k warranty and it needed to be replaced.
Aug 2016 81000 mi US $10400	Connector rod disintegrated and blew through the block. Replaced with NEW long block and NEW turbos
Nov 2016 84300 mi US $36	Replaced the canister evap solenoid. Cleared the CEL
Feb 2017 90000 mi US $1100	Had 1 caliper hanging up and another getting close. Decided to do the HD brake upgrade. New calipers, brackets, rotors, pads and SS brake lines at all 4 corners. Brake fluid flush as well.
Oct 2017 98000 mi US $400	Replaced front struts, rear shocks and sway bar end links. Had rattle over bumps and leaking shocksstruts

Ford Flex in Ontario, Canada Nov 2011 - Dec 2014
Dec 2011 6200 mi	Fog lamps had a rough finish on the chrome. Replaced by dealer under warranty. This is what are used as the daytime running lights. some paint blemishes on the hood and front quarter panel shifting was not consistant, sometimes too slow or rough.
Jul 2014 33480 mi	Puddle light on passenger side was out.

Ford Flex in Manitoba, Canada Oct 2010 - Sep 2011
Jun 2011 4960 mi	roof liner came loose

Ford Flex in Michigan, United States Aug 2011 - Jan 2018
Mar 2016 75000 mi US $100	Sunroof leak. Fixed by dealer.
Jan 2018 99000 mi US $650	Replaced lower control arms due to wear.

Ford Flex in Illinois, United States Sep 2011 - Mar 2012

Mar 2012 20000 mi

Many unrepaired problems when traded, including transmission slippage that was never eliminated despite six attempts. Drivers side head rest problem - 2 service attempts, problem still present at time of trade Sync and bluetooth problems - Sync system could only recognize 2 of the advertised 10,000 commands and was unreliable even at those. The Bluetooth worked sporadically as well. Problems still present at time of trade Paint and emblem problems- interior door jams and interior rear liftgate jams missing paint. Rear Ford emblem and Ecoboost emblem deteriorated underneath the clearcoat and needed to be replaced. Problems still present at time of trade. Transmission shift lever rattle- problem just started prior to trade-in.

Ford Flex in Virginia, United States Apr 2011 - Jun 2022
Dec 2011 10000 mi	The condenser was cracked and needed to be replaced. This issue fell under the existing warranty and was repaired in 2 days rather than one due to the dealer not having the part on hand and receiving it late in the day. There were rattles in light fixtures. The dealer said that there was a bulletin released to dealers regarding faulty adhesive in the roof liner for 2011 Flex's made prior to Aug 2011. Roof liner replaced. A warranty repair. 3rd repair day
Apr 2015 68000 mi US $300	The coil on my #2 cylinder went bad, caused the engine to misfire and my check engine light to come on. I was able to drive the car to the mechanic, they diagnosed the issue and replaced the coil. No further problems.
Nov 2016 95800 mi US $200	The my driver and passenger side climate control started doing the opposite of each other. If on A/C driver's side would blow cold and passenger side would blow hot. Mechanic replaced the actuator and fixed the issue.
Feb 2021 137000 mi US $5000	Had to replace the timing chain. Seriously not thrilled.

Ford Flex in California, United States Aug 2012 - Jan 2016
Sep 2012 26000 mi	PTO Assembly had catastrophic failure, replaced w/ new under Warrenty
Feb 2013 32700 mi	Pass. Side headrest DVD player stopped working, replaced w/ new under Warrenty .
Jul 2013 41800 mi US $1000	Center console latch broken Replaced hubs + bearings(4),replaced brake rotors + pads.Also installed new coil springs, struts/shocks
Jun 2014 61000 mi US $24	HVAC damper motor under dash , for fresh air intake.
Jul 2014 62000 mi US $185	Service engine light came on twice in the last two weeks, once engine died . Dealer could not diagnose ?
Sep 2014 67000 mi	Water pump failed, lead to oil contamination and catastrophic engine failure
Oct 2014 67800 mi	Catastrophic engine failure,ESP Warrenty covered engine replacement. Complete engine assemblies "no longer available "? New long block and new turbos installed with old engine parts.Car does not run well.MPG is under 14.Taking back in ASAP
Jun 2015 83000 mi US $45	Replaced oxygen sensor ( bank2 sensor1 ) after CEL came on .
Oct 2015 89000 mi US $350	Replaced pass side half shaft. Ford dealer failed to support half shaft axles when sub frame was removed to replace long block and turbos. Also new tie rod ends, rotors, brakes, struts.

Ford Flex in Indiana, United States Sep 2010 - Apr 2016
Jan 2011 40500 mi	battery dies due to unknown reason. Replaced battery at 5 weeks old, roadside assistance 5 times, home jumps 4 times. Flex has 5000 miles on it. Speculate slow electrical drain dealer hasn't identified. Frustrating!!
Feb 2011 6000 mi	back lights for emergency strip panel, gear shift box, headlight, steering wheel, headlight all not lighting up. Eventually replaced several different fuses in service junction box & forced in as built data
Nov 2011 15200 mi	no heat on driver's or passenger side! Forced cold air blowing even when heat turned 'off' --Parts backordered for 3 1/2 weeks!!!

Ford Flex in New Hampshire, United States - Jul 2011
Mar 2011 3000 mi	I believe they replace the PTO Seal
Jul 2011 9000 mi	Pesistant squeak in dash. Three times but apparently resolved

Ford Flex in Illinois, United States Aug 2010 - Jun 2015
Dec 2010 11000 mi	Brakes groaning at the end of a stop, dealership performed TSB 10-13-7 and replaced front pads, rotors, caliper brackets.
Feb 2013 72300 mi US $200	Replaced leaking rear differential vent per TSB Dual zone climate inop
Oct 2013 94000 mi US $175	Dual zone climate non operative
Feb 2014 103900 mi US $9335	Replaced both rear knuckles because of worn ball joints. Also decided to replace wheel bearings and rear shocks while I was at it.
May 2015 131700 mi US $350	Stuck rear caliper. Replaced both calipers, lines, pads, and rotors for both sides.

Ford Flex in Idaho, United States Jun 2016 - Jul 2018
Dec 2016 105000 mi US $350	Thermostat and coolant replacement

Ford Flex in Maryland, United States Sep 2010 - Apr 2013
Oct 2010 1000 mi	Headliner rattles behind moonroof. Dealer seemed to fix it, but the problem is back. Satellite radio and GPS cut out when under almost any obstacle. Dealer has contacted manufacturer to check on solutions.
Dec 2010 3000 mi	Headliner still rattles. Dealer ordered part, but it has not yet arrived.

Ford Flex in Massachusetts, United States Sep 2015 - Nov 2017
Aug 2016 92000 mi US $450	Wheel making significant noise
Sep 2016 96000 mi US $500	All 4 wheel bearings have gone in the past 3,000 miles.
Oct 2016 98000 mi US $440	Needed new front axle after boot on u joint broke. CHeaper to get new axle than new u joint.
Feb 2017 104000 mi US $1000	Needed 2 new real shocks, a new front strut and new real brake pads and rotors
Oct 2017 118000 mi US $300	Vacuum

Ford Flex in Oregon, United States Mar 2017 - Mar 2018
Jul 2017 84000 mi US $800	tune up, for first time

Ford Flex in Pennsylvania, United States Nov 2016 - Nov 2017
May 2016 100000 mi US $750	Needed new motor mount.
Jun 2017 98000 mi US $750	Needed new ac compressor.
Sep 2017 115000 mi US $1000	Replace Fuel injector. Replace high pressure fuel pump.

Ford Flex in Virginia, United States Feb 2012 - Jun 2016
Sep 2012 43000 mi	Sync system dropped Bluetooth for phones and audio. Searched online found I needed to pull and reseat fuse #14 on the fuse box under the steering column. After doing so everything came back up.
Jun 2014 72000 mi US $30	Blend door actuator for passenger failed. Dealer quoted replacment at $900. Part cost $18, purchased swivel head rachet and replaced total cost $30. Difficult to reach bolts but do-able search forums for pictures and guide

Ford Flex in California, United States Aug 2011 - Jul 2022
Jun 2012 11000 mi	Engine overheated due to design defect in Fan Cooling system as outlined in a TSB. Ford was out of parts for a week, so we had to drive a rental (at Ford's expense) while it was in the shop.
Aug 2015 51000 mi US $1400	Condenser needed replacing. The repair apparently needed them to remove the front bumper (!)
Oct 2020 131714 mi US $2600	Water pump leaked over Timing Belt. Replaced Pump, Timing Chain, guides and tensioner.

Ford Flex in California, United States Aug 2010 - Mar 2011
Nov 2010 4000 mi	Driver's seat belt retracted and locked. Could not pull seat belt out after it retracted fully. Dealer said the mechanism was locked tight, ordered parts, and replaced it.

Ford Flex in Ohio, United States May 2011 - Jun 2018
Aug 2011 5000 mi	Flaw in paint at new car delivery. Dealer referred to outside body shop, who sanded and resprayed door.
Sep 2014 60000 mi	Passenger air bag module failed
Dec 2014 65000 mi US $20	Broken rear seat handle that activates the folding action
Jun 2017 111000 mi US $350	Front brakes and rotors
Jun 2018 128000 mi US $105	Worn sway bar replaced

Ford Flex in California, United States Feb 2011 - Jun 2022
Nov 2011 12000 mi	Rough downshifting when re-accelerating from low speeds. Parts replaced as per mfr bulletin on transmission. Remains to be seen if problem is corrected.
Aug 2013 32400 mi	Very loud rattles and squeaks in dashboard. One dealer delayed me until they no longer did warranty work there. Main facility said it was on a bulletin. Did repair. Gave me loaner for the day. Was successful. Good experience.
May 2016 68000 mi US $325	Passenger side vents blow only cold air.No outside air or heat. Right temperature actuator failed. Actuator replaced.
Feb 2017 82000 mi	Previously dead battery.18 months.Replaced for $30 under warrantee. Went dead again in 4 days. Back to dealer for 7 days. Ran diagnostics on electrical system. Found nothing. Have not had the problem since. Keeping my fingers crossed. Dealer did not charge for any of this service including doing 26 point system check as usually done on regular service. They worked on the car only two of the 7 days claiming shortage of electrical technicians for various reasons.

Ford Flex in Louisiana, United States Nov 2010 - Sep 2012
Dec 2010 1000 mi	Transmission slipped. Updated PCM programming.
Mar 2011 3000 mi	Rattle in roof fixed.

Ford Flex in Georgia, United States Mar 2011 - Oct 2012
Apr 2011 5000 mi	The rubber seal around the front right passenger door "drooped" and would not stay up. My dealer ordered a new seal and replaced it in one day.
Aug 2012 25300 mi	D-pillar black plastic trim on the drivers side cracked on the upper right corner. The cargo area window has to be removed to access the screws holding the trim on so it takes a while to do. My dealer offered a free loaner while these ren.

Ford Flex in South Carolina, United States May 2011 - Mar 2016
Jun 2011 2000 mi	There were two issues. Left front pillar in front of driver had a really bad squeak due to a slightly misplaced plastic pad. Headliner squeak behind sun roof due to loose connection. Both items repaired at no charge. I was given loaner car.
Jul 2011 3000 mi	Headliner squeaks/rattles loudly. Multiple areas but main is behind sunroof and just mid cabin left as well. They installed some glue or velcro to try and stop it.
Aug 2011 4000 mi	Headliner repaired again this time it seems successful Right middle passenger seat has a rattle and squeak that is difficult to reproduce and is intermittent.
Dec 2011 10000 mi	Right rear seat rattling, becoming worse
Jun 2012 15000 mi	Very loud windshield squeak/rattle at highway speed. Took some time to track it down to a loose windshield cowling.
Aug 2012 17800 mi	leaking oil gasket

Ford Flex in Wisconsin, United States Oct 2010 - May 2018
Jul 2016 83800 mi US $750	Had to replace both rear calipers, rotors, pads. Last rear brake job at 53000 miles

Ford Flex in Michigan, United States Jul 2011 - Jul 2022
Jan 2012 39300 mi	Lower front center dash panel loose (was noted at new vehcle delivery), clip not engaged. Part was removed and reinstalled.
Jun 2014 32000 mi US $200	Weather seal causing intermittent squeal when raising or lowering DS rear window
Nov 2017 64000 mi US $300	both front air director motors failed and were replaced
Jun 2018 67800 mi US $500	replace LR Caliper

Ford Flex in California, United States Oct 2010 - May 2017
Nov 2010	Replaced cracked D-pillar window trim upon delivery. Appeared to be a manufacturing defect. Saw in a forum that others had a similar issue on delivery.
Dec 2011 17000 mi	Satellite radio working intermittently. Software update performed.
Jul 2012 22200 mi	D pillar trim at the back cracked again and replaced under warranty.
May 2013 36900 mi	Clonk from steering on full lock.
Jun 2014 53000 mi	Noisy 1/2 shaft bearing. Replaced
Aug 2014 54700 mi US $100	Motorized driver' seat lumbar support replaced.
Sep 2015 73000 mi US $250	Jerky transmission. Low on fluid (no leaks though) and SW updated.
Jan 2016 52200 mi US $60	Leaking rear shock replaced

Ford Flex in Michigan, United States Feb 2011 - Feb 2015
Jan 2011 15000 mi US $650	Car stalled numerous times, found throttle body malfunctioning.
Oct 2014 74000 mi US $1800	Throttle body malfunctioning, replaced under TSB at owner cost. Engine PCM damaged by malfunctioning throttle body, replaced under emissions warranty.

Ford Flex in Wisconsin, United States Oct 2014 - May 2020
Dec 2016 187000 mi US $1500	Front struts and rear shocks replaced
Apr 2017 193000 mi US $100	loud exhaust. front muffler had crack, flange between flex tube and front muffler had bolt that rusted out and broke. Easy fix. $100 for a aftermarket replacement front muffler

Ford Flex in Texas, United States Mar 2015 - Sep 2017
Sep 2017 100000 mi US $6000	Early analysis suggests water pump bearing failed, allowing total loss of coolant. This was followed subsequently by overheating and a cracked block. The estimate of $6,000 was for replacement with a used engine, New of course would've been more closer to 10k. We opted not to fix vehicle and sold it for salvage value to the mechanic.

Ford Flex in Virginia, United States Dec 2016 - Sep 2018
Jan 2018 150000 mi	Pull code on Check Engine light.

Ford Flex in Missouri, United States Dec 2011 - Jul 2022
Dec 2012 26000 mi	Transmission would not disengage from Drive when shifting to other gears. Fixed itself, but took to dealer. They performed PCM update and tested system. Has not occurred since.
Jun 2016 73000 mi US $100	After a recharge, system blew no cold air. Dealer replaced compressor and 2 other elements of the AC system. Covered by $100 deductible with ESP.
Sep 2016 75000 mi US $80	Recline handle on 2nd row passenger seat broke. Replaced by the dealer.
Oct 2017 84000 mi US $1079	Replace rear pads and rotors. Resurface, sand pads, lubricated and adjust all brake components and reassemble front brakes. Replace rear shocks Left turn signal replaced. Probably didn't take more than ten minutes.

Ford Flex in Ontario, Canada Apr 2014 - Dec 2019
Jul 2014 70240 mi C $300	Complete loss of power steering fluid. Found leak in the main serpentine hose. Complete replacement. Happened while on vacation in Oregon. Waited 4 days for the part to arrive from California.
Mar 2015 84320 mi C $500	Right front wheel bearing totally seized. Replaced.
Jan 2016	Dual heating system only heating one side. Freezing cold air on passenger side. Traveling in the U.S. Dealer offered no help. Once home disconnected battery. Let sit for an hour or so. Reconnected battery. let sit for 1/2hr started up HEAT!
Jul 2016 112400 mi C $400	Steering very noisy,rattley if that's a word. Service department at dealer tried to scare me into spending thousands of dollars. Took it to an independent, shop and he determined it needed one tie-rod end replacement. Husband fixed it for 170! Both rear brakes - complete replacement-calipers, rotors, pads.
Oct 2017 138260 mi C $100	Passenger side tie-rod end showed some slack. Replaced.
Nov 2017 138880 mi	Heating system failed completely. 2 years previous we had one half of the system fail. Tried the same approach as before. Disconnected the battery. Let sit for an hour or two. Reconnected the battery. Let sit for an hour. Started the flex and voila, HEAT!! Makes one wonder if there isn't something preprogrammed in the computer system to cause it to fail! Just sayin' ;)
Jun 2018 146940 mi C $50	Brakes choppy when stopping. Replaced brake pads, lubed and freed up salt corroded bits.

Ford Flex in Michigan, United States Mar 2013 - Jul 2022
Jun 2017 55000 mi US $250	Had to replace starter. It kept cranking after the car started. I decided to also replace the battery since it is 6 years old...it checked out okay but decided to replace due to age
Jul 2018 62000 mi US $1000	Had to replace front passenger control arm $800 but it wasn't Ford's fault. My daughter who was learning how to drive hit a curb. I also decided to change the transmission fluid and radiator fluid while at the dealership

Ford Flex in Illinois, United States Apr 2011 - Jun 2022
Nov 2012 38000 mi	There was a fairly loud hissing sound any time the steering wheel was moved at all. Diagnosed as leaking steering gear. Steering gear was replaced under warranty.
Jun 2016 81000 mi US $1000	Leaking A/C condenser was replaced with a vac and re-charge of refrigerant

Ford Flex in Virginia, United States Feb 2013 - Feb 2018
Mar 2013 16000 mi	Needed to replace seat belt tensioners for five seats in 2nd and 3rd rows. All covered under Ford Warranty.
Dec 2016 58000 mi US $250	Blower motor control unit required replacement. Common problem, lots of examples on Internet. Parts and Labor $250.
Jan 2017 US $600	Replaced Starter Motor. Starter continued to run long after engine had turned over for variable periods of time.
Jul 2017 62000 mi US $1700	Condenser cracked, A/C blowing only warm air Replaced core.

Ford Flex in Ontario, Canada Nov 2011 - Jun 2022
Jun 2012 26660 mi C $310	Back brakes seized, not sliding on slider bolts. Calipers fine. front drivers side bearing squealing gas cover not seating correctly, scraping paint
Mar 2013 39680 mi C $200	sunroof drain plugged (even though never under a tree or anything), not covered under warranty as had hit 60k. Had to rerun the drain hoses.
Jul 2014 56600 mi C $1100	rear bearing died, ended up wearing the tire so badly the set required replacement. rear caliper refused to disengage, required replacement (along with rotors/pads, price not included)
Sep 2015 76880 mi C $1300	steering rack failed - leaking steering fluid. Entire rack replaced
Aug 2016 91140 mi C $500	bottom inch of back hatch rusted away. other rust spots eating away at car significantly, paint bubbling in spots. Had several areas redone, new metal put in.
Mar 2017 96720 mi C $1000	brakes, transmission fluid, filters, oil change.
May 2017 99200 mi C $100	steering rack failed - second time on this vehicle, new parts used on first repair as well! replaced rear brakes and rotors
Jun 2017 101060 mi C $500	high pressure hose to the steering rack rusted out. repairs a month ago apparently didnt notice the hose needed replacing - argued and got the cost of part $150 covered, but labour for 3+ hours and fluids still needed
Dec 2017 110360 mi C $2500	fourth repair/replace to steering system in 18 months. This time the knuckle that connects the rack to the steering column had siezed, and in these vehicles its all one big piece.
Feb 2018 112840 mi C $2000	steering knuckle siezed, required entire steering column and connected parts to be replaced. Apparently a "feature" in ford's design, most other cars the knuckle is replaceable on it's own.
Mar 2018 114700 mi C $400	abs sensor dead on rear right wheel. No traction control or abs available caliper siezed, was removed and rehabilitated, and put back in
Dec 2021 151900 mi C $750	[alternator] was overcharging the battery, causing everything electrical to shutdown/malfunction bushing, control arm was shot. car was sliding in the snow
Jun 2022 155000 mi C $200	super loud bearings at back ac blowing hot air, not cooling at all

Ford Flex in Oregon, United States Sep 2012 - Jul 2014
Jan 2013 24800 mi	Passenger air bag turned itself off despite having a full-sized adult in the seat. While replacing the passenger seat rail (see other problem), the technician noticed that a wire for the passenger seat belt sensor was pinched.

Ford Flex in Ontario, Canada Jul 2015 - Dec 2017
Jun 2016 105400 mi C $1000	New hose
Jul 2016 106400 mi C $2000	DVT problem - the usual Ford AWD problem.
Sep 2017 124000 mi C $1600	back rotors, all pads

Ford Flex in Delaware, United States Aug 2012 - Sep 2013
Sep 2012 29000 mi	Car began running rough, making loud noise and was not drivaeble. Taken to dealer, where they replaced the PTO (power take off) box at no charge. Luckily it was covered under warranty. Other than this repair, it's been a great car!

Ford Flex in Minnesota, United States Jul 2012 - Jun 2015
Nov 2013 24000 mi	Intermittent transmission slipping.Has happened several times since I've owned the (new) vehicle. Slips out of gear and then back in. Reminds me of the Windstar I had (eventually dropped 4 transmissions). so done with Ford Back elec tailgate seat came loose after 2 flips. This car is junk! Update: a friend later fixed it.
Jun 2015 30000 mi	Transmission started doing slipping more frequently, then I started having odd electrical/transmission problems such as the rear lights not going on when going in reverse (same 1st sign as previous Ford). I decided to get rid of it while the going was goo

Ford Flex in New Brunswick, Canada Apr 2013 - Jun 2018
Jan 2014 47080 mi	Heard a bump when going over bumps at any speed in the passenger wheel well. Bushings were replaced to solve the issue.
Mar 2018 75640 mi C $1000	Seal leaking in Rack and Pinion. Had to replace complete unit.
Jun 2018 88660 mi	New rear wheel bearing

Ford Flex in Manitoba, Canada Feb 2015 - Jun 2017
Jul 2015 69920 mi C $600	PTU leaking. Clogged. blew a power steering hose
Sep 2016 83700 mi C $120	Key jammed in ignition. Switch in gear shift faulty
Jun 2017 90520 mi C $1024	rear rotors and brake pads driver CV axel

Ford Flex in New Jersey, United States Feb 2011 - Jul 2018
Nov 2016 40600 mi	AM radio not operating

Ford Flex in Pennsylvania, United States Dec 2013 - Nov 2017
Jan 2015 76000 mi US $90	Replaced battery
Dec 2015 105000 mi US $520	Replaced both front wheel bearings.
May 2016 114700 mi	Replaced right rear wheel bearings
Jul 2016 117300 mi US $150	Replaced left rear wheel bearing

Ford Flex in Virginia, United States Dec 2013 - Dec 2013
Dec 2013 59000 mi US $150	Exterior entry system was shorting due to crack in trim. Have extended warranty and is not covered.

Ford Flex in Wyoming, United States Jun 2010 - Jun 2015
Nov 2010 500 mi	Squeak in dash. Repair shop able to regle panel in dash to prevent squeak.
Jan 2011 2000 mi	Brought car in due to slow power drain. Dealership state loose sensor plug in steering wheel for airbag sensor causing battery to drain.
Apr 2011 3500 mi	2nd time in for slow electrical drain. Dealership reports that car has bad battery due to numerous power drains. Also concern with slight slip in transmission.
Jul 2011 4500 mi	Battery died numerous times after car sits for more than 2 days. Found TSB after 3rd trip in for same issue that states if keys are left in ignition overnight the master controls do not shut down and continue to drain battery. Vehicle in for 3rd time with slow battery drain. Repair shop saying that leaving key in ignition is causing power train?
Oct 2012 20300 mi	Tranmission slipping. Intermittent problem. I was informed that I have a computer with my trans that learns how I drive. I was told they updated the program that teaches the trans when to shift. Small noise heard when turning right. I was told that the noise was very minor and just normal power steering noise.
Apr 2014 33000 mi US $700	I had to replace both front wheel bearings.

Ford Flex in Michigan, United States Feb 2011 - Jul 2022
Feb 2016 58400 mi	Rear Passenger side caliper was sticking.
Jan 2021 100000 mi US $500	Rear brake pads and rotors replace.
Jun 2022 101000 mi US $1200	Passenger side sway bar needed replacement. Both front replaced

Ford Flex in Illinois, United States Sep 2012 - Jul 2018
Aug 2013 38600 mi US $750	Replaced front driver side wheel bearing. Rumbling noise
Dec 2015 63000 mi US $1500	PTU - transfer box 4wd system leaking thick black oil; dealer wanted to replace PTU. I repaired by flushing out ptu, solved the problem temporarily at least. Seems to be widespread issue on AWD flex.
Jul 2018 91000 mi	PTU/front differential leaking thick black fluid from vent hole. Unit is un-serviceable, dealership recommends replacing PTU for $2000. I flushed and refilled with new fluid and problem is solved for the time being. Cost -$20 in fluid and 2 hours on my back under the car.

Ford Flex in Ohio, United States Aug 2016 - Apr 2017
Jan 2017 140000 mi US $300	Replaced battery due to age and mileage

Ford Flex in Ontario, Canada Sep 2013 - Jan 2014
Dec 2013 100440 mi C $300	Steering oil leak was diagnosed as the rack, where the steering shaft connects to, likely a seal leak. Both exterior door mirrors became loose and eventually fell off their pedestals. Noted that the aluminum pedestal was completely corroded and broke off. Entire new mirror assembly replaced. Also noted paint corrosion on door behind mirror.

Ford Flex in Nebraska, United States May 2011 - Dec 2012
Dec 2011 36000 mi	Rattle in the headliner. It was removed and re installed with new glue.

Ford Flex in Ontario, Canada Sep 2011 - Nov 2016
Jan 2012 70660 mi	Heater blowing cold at idle. TSB recall.
Aug 2013 84180 mi C $100	Struts on both rear seats failed and had to be replaced. Driver's power seat track failed.
Aug 2014 95160 mi	Tie rods and stabilizer bars replaced all around.
Jan 2015 91500 mi C $100	AC blows warm PTU seal leaking - input shaft seal leaking
Apr 2015 99500 mi C $100	LR Tie Rod replaced as were both upper strut mounts.

Ford Flex in California, United States Nov 2011 - Jul 2012
Mar 2012 26000 mi	Software update to resolve hard shift issue. Rear seat release wouldn't let go.

Ford Flex in Arizona, United States Dec 2009 - Jun 2011
May 2010 13000 mi	Squeak in front corner on driver's side dash.

Ford Flex in California, United States May 2012 - Dec 2016
May 2014 89000 mi US $210	Loss of power and whistling noise. Dealer found both Turbos were bad and replaced them. This was covered under an extended warranty plan from Allstate. The total cost was 2400.00 and my cost was the deductible of 210.00

Ford Flex in Minnesota, United States Mar 2012 - Apr 2012
Apr 2012 59000 mi	Glass moon/sun roof and vista roof leaking when it rains.

Ford Flex in Ontario, Canada Apr 2012 - Jul 2014
Dec 2012 24800 mi	Vista roof rattle

Ford Flex in Vermont, United States Sep 2011 - Sep 2012
Oct 2011 32000 mi	On the highway we received a message to service advancetrack and another message we could lose power steering. Lost the power steering on a four lane highway while in the left lane. Very difficult to control car without power steering.
Mar 2012 34000 mi	Part on front passenger seat was replaced for the third time.

Ford Flex in Illinois, United States Jan 2011 - Oct 2016
Oct 2011 15000 mi	fluid leak in right front AWD mechanism
May 2012 32000 mi	All four 20" painted wheels were replaced under warranty after the clearcoat finish deteriorated.
Feb 2013 50900 mi US $100	Received 'service power steering now' message and lost all power assist. Vehicle has electric steering. Dealer determined the steering rack needed to be replaced. Was replaced under extended warranty with $100 deductible.
Sep 2014 78000 mi US $158	Vehicle was running rough. Dealer found bad fuel injector on cylinder 2.
Apr 2015 86500 mi US $100	tie-rod end on passenger side went bad. was replaced under extended warranty.
Sep 2015 94000 mi	tie-rod end on passenger side went bad again. was replaced under extended warranty.
Jun 2016 105000 mi US $350	multiple blend door actuator failures causing hot air to flow from the vents on the passenger side.
Oct 2016 110000 mi	cracked PTU

Ford Flex in Minnesota, United States Nov 2009 - Jun 2011
Apr 2010 4200 mi US $23	Evidently a defective bolt holding the hose on to the turbo intercooler broke. This resulted in the other bolt holding the hose to also break and a loss of power. Intercooler was also replaced due to possible damage.

Ford Flex in California, United States Dec 2011 - Sep 2014
Mar 2012 45000 mi	Plate covering number pads on door rattle. Dealer relaced
Sep 2014 92000 mi US $100	Rear passenger left seat latch

Ford Flex in Mississippi, United States Nov 2010 - Sep 2014
Dec 2011 32000 mi	Rear DVD players will not turn off.
Jul 2012 40000 mi	Clunking noise and jerking. Transfer case worn. Engine misses at idle.

Ford Flex in Illinois, United States Nov 2009 - Sep 2016
Jul 2012 33500 mi	Rear struts wore out. Replaced under warranty
Sep 2013 55000 mi US $700	Replaced rotors and pads. Suspension alignment rods as well. Cabin air filter changed
Apr 2014 65200 mi	O2 sensor failed and replaced
Nov 2014 80000 mi US $1580	O2 sensors and network. Brake discs and pads.
May 2016 112300 mi US $1400	Broken motor mount, reprogram computer

Ford Flex in Indiana, United States May 2011 - Dec 2018
Aug 2012 31000 mi	Problem with hesitation and loss of power, spark plugs replaced under a tab, can provide if helpful. Warranty repair, no charge.
Oct 2013 46000 mi US $250	Excessive road noise. Brought it in and hub bearing was replaced under warranty. Factory passenger side headrest DVD player stopped working. Replaced with takeout unit from other flex.
Jun 2014 58000 mi US $175	Diagnosed problem with ignition coil on cylinder 3. Took it to dealer to see if under warranty. They diagnosed again, came to same conclusion. Wanted $700 for diag, repair, and plugs. Declined, paid for diag. Replaced ignition coil cylinder 3 as well as all spark plugs myself.
Dec 2014 65000 mi US $20	Replaced heater blend door actuator
Jan 2015 30000 mi US $2100	Power take off unit failed. Expensive hard part failed much too early in my opinion.
Sep 2017 116645 mi US $410	Replace front brakes Blend door motor

Ford Flex in Manitoba, Canada Jul 2011 - Sep 2014
Sep 2011 12400 mi	The keyless entry number pad pillar had a 10 cm vertical crack. The dealer replaced the plastic face of the pillar.
Oct 2011 12700 mi	Service Advance Trac warning light came on. Dealer replace the "steering angle sensor DTC C1278". Problem corrected at no charge (factory warranty).
Dec 2011 14260 mi	Drains along the windshield blocked with pine needles. After a trip to car wash, water overflowed into passenger side. Freezing temps froze the heater motor. Dealer unplugged drains and replaced heater motor.
Apr 2013 27580 mi C $480	Replaced rear pad and rotors at my expense. Replaced right front tire pressure sensor covered under warranty.
Jun 2013 29140 mi C $450	Drain plugs under front windshield cowl plugged with pine needles. Front passenger floor flooded after visit to the car wash. (Second time this has occurred-dealer covered the first one but not this one.)Dealer installed a mesh under vents.
Aug 2014 36160 mi	Repaired rattle in head liner between first and second row. Air bag warning light. Passenger side air bag faulty. Back ordered. Replaced by dealer after 3 weeks.

Ford Flex in Delaware, United States Jul 2011 - Sep 2013
Aug 2011 33000 mi	liftgate motor inoperative, reset motor contol
Nov 2011 36300 mi	episodic brake failure
Dec 2012 55000 mi US $200	replaced jammed caliper
Feb 2013 57800 mi US $400	Booster brake hose replaced. Brakes loose power assit when engine cold at altitude over 6000 ft. Fix under SSM12065. 50 percent improvement. Not satisfactory. Bearing replaced on front wheel. Initial repair unsuccessful, later fixed by boy shop.
May 2013 61000 mi US $539	refrigerant recharge replaced actuator $ 202 fixed leaks in AC , $539 Blown turbo, car in shop 22 days, cost > $3000
Sep 2013 62000 mi	oil leak

Ford Flex in Illinois, United States May 2011 - Jan 2012
Aug 2011 9000 mi	Was having issue with poor fuel economy.

Ford Flex in British Columbia, Canada Oct 2010 - Jun 2018
Dec 2010 9300 mi	Intermittent Brake 'Groaning' or 'Grinding'. TSB issued to fix harmonic noise from front brakes, dealer replaced rotors, pads, calipers, caliper mounts. Repaired quickly, first time, problem has not re-occurred.
Oct 2012 21180 mi	Internal power window belt was squeaking when lowering the driver's window.
Oct 2013 30480 mi C $302	Rear driver side factory DVD headrest monitor failed. Was replaced under pro-rated warranty coverage and costs shared with dealer and Ford.
Apr 2017 60760 mi C $1500	Front strut upper mounts and front struts replaced, mostly due to mileage. Rear rotors and pads replaced.

Ford Flex in North Carolina, United States Nov 2009 - Jun 2022
Apr 2011 9000 mi	Extremely hard shifts; sometimes total loss of power; warnings on dash Dealership called Detroit. Fixed something(?). Running well now.
Jul 2011 11200 mi	At least seven occurences of harsh shifts since last reported, the most recent being violent bucking. Dealer said cannot replicate. Performed three TSBs, but since then I've had four minor drop-to-neutral-slam-into-gear occurrences.
Oct 2011 12200 mi	The continuing problem of the transmission is apparently resolved with most of the transmission being replaced. Front console latch had no "spring back" function. Latch replaced.
Sep 2012 17000 mi	High pressure fuel pump replaced.
Dec 2016 44000 mi US $100	Two separate trips for different actuators Second actuator
Jun 2017 48000 mi	Replaced high pressure fuel pump. Center arm rest/bin cover latch broken. Part ordered.

Ford Flex in Massachusetts, United States Apr 2015 - Apr 2017
May 2016 86000 mi US $334	Failed left rear hub/bearing.

Ford Flex in Ontario, Canada Mar 2015 - Mar 2016
Oct 2015 95560 mi C $200	Tie-rod worn

Ford Flex in Wisconsin, United States Oct 2009 - Sep 2016
Dec 2011 23000 mi	Erratic Remote Start operation. When engaging the Remote Start, the alarm would active, and the car didn't remotely start. The Fix: The remote Start Module was replaced under warranty.
Sep 2012 33000 mi US $250	A caliper shifted, causing brake noise, rear driver side. Pads replaced, rotor turned Front passenger side bearing making noise
Oct 2014 47000 mi	Passenger side, front bearing

Ford Flex in Ontario, Canada Jul 2015 - Sep 2018
Nov 2015 75640 mi C $300	Noisy wheel. Bearing replaced. Did snow tires at same time
Nov 2016 86460 mi C $300	Replace actuator motor for heater doors.
Sep 2018 111600 mi C $2300	Replaced most of front end. Just well worn.

Ford Flex in Iowa, United States Sep 2015 - Feb 2018
Sep 2016 118000 mi US $800	Worn shocks and stabilizer bar ends.
Oct 2016 118300 mi US $400	Both rear brake calipers would pull the pads away from the rotors.
Sep 2017 129000 mi US $225	Rotors were rusty on the inside. Bottom caliper slide pins on both front brakes were rusted.
Nov 2017 129500 mi US $870	#5 fuel injector stuck open, CEL and lots of white smoke out of the tailpipe, smelled strongly of gas.
Jan 2018 129900 mi	after replacing #5 fuel injector, could smell gas under the hood after driving the car, especially if driven spiritedly. Fuel rail replaced. #4 fuel injector stuck open, shortly after the #5 fuel injector failed stuck open. The stop was originally going to eat the cost o the fuel rail, ate the cost of the second injector instead.

Ford Flex in Ohio, United States Nov 2010 - Apr 2014
Sep 2012 35000 mi	Passenger side of the dual zone A/C quit working. Dealer rep[laced actuator. Driver's side rear seat latch froze. Dealer replaced latch.

Ford Flex in Colorado, United States Apr 2010 - Mar 2019
Feb 2012 24800 mi	front turbo had a very slow leak. TSB was executed to replace all washers for oil and coolant lines to and from the turbo
Sep 2013 44000 mi US $120	known hesitation (similar to neutral drop) when starting from a stop. Reflash took care of the problem along with new battery
Aug 2014 54600 mi	electric steering rack stopped working
Dec 2014 61000 mi US $100	heat went out on passenger side. solenoid were replaced under extended warranty
Jun 2017 85000 mi US $95	had a clunking noise coming from DS front for 10-20k miles. Finally had the front jacked up and there was 1/2-1" play in the DS front wheel. Looked to be the tie rod end. After replacing the tie rod end play and noise are gone.
Jan 2018 90000 mi US $100	water pump started leaking out the seep hole and coolant was going down ~0.5" / day. After 2-3 days of this we took the Flex in and the water pump was identified as being bad and needing to be replaced

Ford Flex in Maryland, United States Nov 2009 - Mar 2011
Jan 2010 1100 mi	- Rough Idle; Solid CEL (Check Engine Light) came on. Originally thought it was bad gas. Took to dealer replaced O2 sensor under warranty. Repair time 2 hours.

Ford Flex in Illinois, United States Nov 2009 - Jan 2013
Dec 2012 44000 mi	Water leak into passenger front footwell. Ford replaced the Warped cowl panel under warranty since this problem had been noted on pervious repair.

Ford Flex in Alberta, Canada Apr 2010 - Oct 2012
Sep 2010 7440 mi	TPMS sensor fault message received intermittently. Brought car in to dealer but the message was not on at that time. Dealer said to come back when the message was on.
Dec 2010 11780 mi	Dealer still cannot figure out the faulty TPMS message.
Mar 2011 15500 mi	Locking latch on 3rd row passenger cubby broken. Dealer ordered parts to be installed later. Passenger side DVD player monitor turns on and off intermittently and on it's own. New headrest DVD ordered to be installed later. TPMS sensor fault message.
Apr 2011 16120 mi	New DVD Headrest ordered and replaced. Works fine now. 3rd row cubby locking mechanism replaced. Works fine now. After driving the Flex for a short period of time, the engine overheated and leaked coolant everwhere. The diagnosis was that the fan was not being told to kick on. Part was B/O for 24 days (also no Flex to drive during that time)
Nov 2011 25420 mi	"A" pillars will creak and pop at highway speeds with a decent head / cross wind. Dealer could not replicate. Monitor "A" (behind driver) would not turn off. When pressed off, it would restart after 3-4 seconds. Dealer could not replicate. Ecoboost belly pan had come loose and hanging low. Over bumps it would rattle. Dealer could not tell if it was hanging !?!?! Brakes grinding and noisy at lower speeds.
Dec 2011 27900 mi	Ecoboost Belly pan (Splash shield) hanging low Monitor A would not turn off. Replaced under warranty now. TSB for lurching and stalling was performed. Parts had to be replaced.
Feb 2012 30380 mi	Ecoboost Splash shield was again either damaged or incorrectly seated after a regular maintenance service.

Ford Flex in California, United States Jan 2013 - May 2021
Jun 2013 56000 mi	A/C Vent actuator needed to be replaced. Housing for seat memory buttons broke

Ford Flex in Maryland, United States Jul 2012 - Sep 2016
Mar 2013 53000 mi	Passenger side mirror will not operate through range of motion when switch is pressed, mirror moves one "notch" then stops until switch is pressed again. Update: later cleared up, water intrusion? Vinyl coming apart on driver seat at stitching.
Jul 2014 64000 mi	Blend door motor.
Aug 2014 64800 mi	Failed RF wheel bearing
Oct 2014 66500 mi US $600	Replacement of right front wheel bearing. Blend door motor defective and replaced.

Ford Flex in Florida, United States Oct 2010 - Apr 2017
Jan 2012 34000 mi US $30	Flex was idling rough. I replaced the spark plugs (newer recommended #) and all is fine.
Jul 2013 59700 mi US $20	Blend Door Clicking at start and occasionally while driving. System still working, just makes occasional ratcheting noise. I'm fixing it. Parts on order.
Mar 2014 72000 mi US $24	Exterior Drivers Door Handle came off. Caused by plastic piece covering key lock breaking. Bought piece from FORD dlr and fixed myself. Complex repair for an amateur. I have Ford Flex Repair Manuals. Took 30 min. to fix.
Oct 2015 93500 mi US $2200	Needed new transfer case/internals. $1,700.00 Needed rear control arms. $400.00 Above repairs required a 4 wheel alignment.$80.00
Dec 2016 113000 mi US $1500	Replaced rear rotors, calipers and pads. Also switched back to stock struts/shocks from Megan coilovers.

Ford Flex in British Columbia, Canada Jan 2014 - Apr 2018
Jan 2017 48100 mi C $100	No heat at idle, attempted rad flush of both heater cores but no success. Removed and replaced both heater cores. 11 hours of labour- gave us a courtesy loaner call- first warranty item that needed work.
Sep 2017 60760 mi C $100	Power window drivers side stopped working, found to be faulty switch, replaced under Ford Extended Warranty just paid $100 deductible.

Ford Flex in Massachusetts, United States Feb 2010 - Jun 2022
Jul 2013 22000 mi US $160	"protective" panel under engine falling off and needed to be replaced
Jul 2014 27200 mi US $100	Replaced all rear brake components
Mar 2018 49000 mi US $800	Replaced all rear braking components. Both pads rotors & calipers. Second time!!! The right wheel components were rusted together the left components were headed in same direction.
Apr 2021 66000 mi US $1200	Gas odor rear of car. Gasket around one of two fuel pumps leaking small but evident amount of fuel. Both pumps replaced as labor was dominant cost to repair and the same whether one or both were replaced. Pumps had to be replaced as gaskets etc are one unit! If I did not love the car I would be very upset!

Ford Flex in Massachusetts, United States Feb 2010 - Dec 2016
Jul 2012 18800 mi	leaks freon. dye added. return trip required
May 2014 43500 mi US $500	front right wheel bearing was discovered to be "sloppy" during routine break services. It had been making some noise that had been incorrectly attributed to the brakes. Front calipers replaced.
Sep 2014 46000 mi	Right rear wheel bearing was replaces
May 2015 57000 mi US $600	caliper seized on right rear. replaced both rear calipers, pads and rotors "Vane" for mixing warm / cold air was stuck.
Jun 2015 58000 mi US $50	Left rear caliper had to be replaced again. Corrosion plagues the rotors and calipers on this car
Apr 2016 63700 mi US $100	all four wheel bearings were found to be failing from the effects of corrosion after one of them was making quite a bit of noise
Oct 2016 68000 mi US $100	NVH problem. So far have replaced an out-of-balance drive shaft and at least one CV or universal joint. Code P0442 - evap leak. Corrosion on the top surface of the fuel tank causing a vapor recovery system fault code. Tank needs to be replaced--back ordered. blender solenoid behind instrument cluster was ticking with a clock like noise There is also corrosion appearing at the inside bottom of the driver's door and the bottom of both left and right rocker panels.

Ford Flex in Massachusetts, United States Jan 2010 - Jul 2017
Oct 2015 60200 mi US $385	Cooling system heater hose Passenger side hvac blender door Coolant hose

Ford Flex in Ontario, Canada Jul 2012 - Jun 2014
Aug 2012 31280 mi	Hot weather brought on a front end squeak when going over bumps or rough road.Dealer checked TSB and there was a anti-rattle kit installed under the front cowl between the body and the frame.Dealer kept car all day to insure it was fixed.
May 2013 39060 mi	Defective turbo chargers shift solenoid Passenger side PTU intermediate shaft seal and deflector replaced
Dec 2013 41540 mi	after replacing turbochargers there was an airlock in the cooling system that wasn't noticed till the heating season. The car would blow cold air at an idle but heat normally when driving along. Cooling system had air lock in it causing the passenger compartment heater to blow cold air at a stop but blow warm air once moving again. Heater Damper motor was making load clicking noise

Ford Flex in New York, United States Aug 2010 - Dec 2012
Sep 2010 7000 mi	Drainage from Vista roof got clogged and backed INTO the passenger foot well. Inches of water during a rainstorm.

Ford Flex in California, United States Jun 2010 - Oct 2012
Mar 2011 8000 mi	Rattle at the drivers side dash board. Seemed to be where the defrost and dash come together. Was a known problem and an adapter was installed. Weather stripping on rear driver side door was coming off. Dealer replaced the weather stripping.
Nov 2011 15000 mi	Satellite radio bled through the Aux input Tranny is always in the wrong gear. It seems as though it is always upshifting to save gas, at the expense of power. Though my gas mileage sucks! Tranny also gets confused when moving up and down the gears and hesitates w/ loss of power.

Ford Flex in Ohio, United States Dec 2010 - Apr 2013
Mar 2011 8000 mi	Problem: Rattle in headliner located between 1st & middle row driver-side seats. Vista roof, rear climate. Solution: Layer of sound dampening insulation added. Trim shop called Ford tech to identify proper torque of fasteners.
Nov 2012 20900 mi	Headliner rattle between first and second row seats.

Ford Flex in Ontario, Canada Apr 2013 - Jun 2017
Jun 2015 101680 mi C $1300	Failed waterpump resulted in coolant leaking into the crankcase. This resulted in reduced performance and loss of coolant fluid. Thankfully no damage to the engine.
Sep 2016 130200 mi C $500	Serious front-end noise. Inspected by my shop and repaired the faulty part.
Apr 2017 139500 mi C $300	The damper between the front split heat/cool control was not functional. Service was required and a component was replaced. An actuator was replaced.

Ford Flex in Wisconsin, United States Jun 2014 - May 2016
Feb 2015 48000 mi US $100	Crunching noise when going in/out of driveways & hitting bumps on road. Dealer claims there is nothing wrong.
Mar 2016 71000 mi	Loud whistling noise when the heating/AC system is set to the floor. Air flow door seems to be stuck. No repair done, Ford would not cover under extended warranty.
May 2016 71000 mi	Loud whistling noise when the heating/AC system is set to the floor. Air flow door seems to be stuck. No repair done, Ford would not cover under extended warranty. Oil in radiator fluid, and smell of radiator fluid in exhaust.

Ford Flex in Michigan, United States May 2014 - Aug 2014
Aug 2014 89000 mi US $2500	Engine light, indicated cam phasers, $1,800 estimate. Mechanic suggested spending a little more, $2,500, to get an entire newer engine.

Ford Flex in Illinois, United States Jun 2014 - Jul 2015
Aug 2014 56600 mi US $290	replace air intake door actuator plugged drains cleaned

Ford Flex in Georgia, United States Jul 2014 - Jul 2018
Aug 2017 88000 mi US $60	Drivers side mirror motor replacement

Ford Flex in North Carolina, United States Apr 2010 - Sep 2015
Jul 2012 24300 mi	Actuater fan needed to be replaced. Warranty work

Ford Flex in Michigan, United States Apr 2014 - Jun 2014
Jun 2014 55000 mi US $225	blend door motor was replaced to correct heat coming out instead of cool air

Ford Flex in Florida, United States Jul 2013 - Mar 2017
Jul 2014 69000 mi US $675	Second row seat not folding down

Ford Flex in New Jersey, United States Sep 2011 - Jan 2012
Nov 2011	Rear fold flat seat broke. Clear coat peeling off rims, windshield gasket lifting.

Ford Flex in Ohio, United States Mar 2011 - Nov 2016
Jun 2016 159000 mi US $1000	Replaced condensor Replaced bushing for control arm
Nov 2016 165000 mi	Engine broke - coolant and oil mixture in oil pan. Required engine replacement.

Ford Flex in New York, United States Mar 2012 - Jan 2022
Jul 2012 55000 mi US $110	Rear wheel bearing making noise.
Jun 2013 81000 mi US $296	Rear passenger brake Caliper seized. Replace caliper and rear pads and turned rotors.
Mar 2015 126000 mi US $525	Front Wheel bearing
Jun 2015 133000 mi US $590	Soft brake peddle, replaced rear brakes and rotors and rear caliper.
Sep 2015 141000 mi US $189	engine hesitation, replaced one coil pack
Nov 2015 145600 mi US $250	Engine hesitation returned after less than a week. Replaced all coil packs.
Jun 2016 164000 mi US $180	Replaced wheel bearing
Aug 2016 169000 mi US $210	Replaced front sway bar links and passenger side A arm with ball joint.
Sep 2017 197000 mi US $165	Driver rear wheel bearing making noise.
Jun 2018 213000 mi US $650	Replaced rear upper control arms and bushings both sides

Ford Flex in Wisconsin, United States Jul 2012 - Jan 2018
Nov 2014 58000 mi US $120	Exhaust gasket rusted and broke
Aug 2015 69000 mi US $100	Replace front wheel bearing Replace broken switch on rear power window.
Apr 2016 85000 mi US $480	Replaced rear tie rods.
Jul 2017 98000 mi US $800	Leak in one of the A/C lines

Ford Flex in New York, United States Jun 2014 - Sep 2015
Feb 2015 94900 mi US $100	started slipping from startup when cold then slamming into gear. Dealer "broke" alignment tool during new sensor replacement resulting in 5 additional days out of service waiting for replacement tool from ford

Ford Flex in Minnesota, United States Feb 2011 - Nov 2017
May 2013 77000 mi	Error code related to throttle sensor. Researched, pulled throttle body and cleaned. Reset code and problem has not returned.
Jun 2016 154000 mi US $120	Needed to replace rear brake caliper due to binding pads
Apr 2017 171000 mi US $240	Replaced LR wheel hub assy due to excessive noise Replace both rear shock absorbers, one was leaking

Ford Flex in Pennsylvania, United States Apr 2010 - Jun 2015
May 2015 80700 mi US $500	Replaced bad rear wheel bearings on both sides

Ford Flex in California, United States Sep 2009 - Jun 2011
Apr 2010 8000 mi	Squeak in Dash, drivers area, temp related Rear door lock rod came off and was rattling in door, lock inop
Sep 2010 13000 mi	Wrench lite came on, ran VCR which stated take to dealer ASAP reduced power etc. Lite not on at dealer they said no event stored in computor. (BS) car got sunshine treatment.
Nov 2010 15000 mi	Replaced electronic throttle body power assist feature on rear hatch operated intermittently Installed SPO , linear strut motor on rear hatch, repair appears to be successful

Ford Flex in Michigan, United States Nov 2009 - Oct 2013
Jun 2010 6000 mi	Sirrus radio plays at low volume while AUX line is being played. replaced radio seems to have resolved problem

Ford Flex in Hawaii, United States Sep 2009 - Sep 2018
Nov 2009 1000 mi	Rear lift-gate damaged while shipping vehicle...rear gate trim and tailgate dented.
Dec 2009 1000 mi	Drivers side rear door quarter window and weather strip was replaced...the weather strip was deformed. Drivers side 2nd row seat won't recline or tumble forward to access the 3rd row seating. This trip was to install parts that were ordered.
Jan 2010 1000 mi	Window trim piece ordered due to shop damage..new part came in was damaged also, another part ordered and installed.
Jul 2011 9500 mi	Rear seat release cable broken...parts replaced center console latch broke...part replaced
Dec 2013 29000 mi US $100	Replace recirc door actuator
May 2015 37000 mi US $100	Windshield Washer pump/motor

Ford Flex in New Mexico, United States Aug 2009 - Mar 2012
Sep 2011 20000 mi	Broken console latch replaced under warrantee. Common problem.

Ford Flex in Ohio, United States Jul 2009 - Dec 2017
Jul 2010 8000 mi	Very pronounced squeak in front suspension
Aug 2010 8000 mi	Creaking noise LF Replaced cross-threaded bolt. Second row seat back release mechanism would not release seat back to allow access to third row seats.Dealer replaced entire mechanism.
Oct 2010 9000 mi	Front pads, rotors, brackets and springs were replaced
Dec 2011 13000 mi	Seat release on second row does not release to fold seat to gain access to third row.
May 2015 26000 mi	Rear Windshield washer

Ford Flex in Pennsylvania, United States Aug 2009 - Jan 2016
May 2011 24000 mi	Passenger-side window switch had become disconnected.

Ford Flex in South Carolina, United States Feb 2010 - Jul 2011
Dec 2010 14000 mi	Catch on center console broken Transmission appears to slip intermittently when turning..Dealer could not replicate

Ford Flex in Illinois, United States Sep 2009 - Jun 2011
Dec 2009 2000 mi	Took in for recall of trans lines, replaced. One of the new trans lines broke at a seam leaving Flex not moving and spilling trans fluid.
Feb 2010 3000 mi	Moonroof was squeaking. Added insulation to quiet.
Jun 2010 7000 mi	Brakes grinding noise

Ford Flex in Ohio, United States Mar 2010 - Aug 2020
Jul 2012 48000 mi US $100	Left rear brake was heating up. They performed a TSB fix which included hardware but not the brake material. When I went in to pick it up they told me it included the brake pads too.
Mar 2014 65000 mi US $100	Cluster light came on for airbag. Two loose wire connections found on passenger side airbags. Cleaned connections and plugged in at a cost of $100 deductable from extended warranty.
Feb 2015 73000 mi	Wheel bearings (both up front) one was worn and damaged, the other was loose. The air bag light came on - found loose cable.
Oct 2016 91000 mi US $100	Evaporate system leaking and they are still having a hard time diagnosing it. Also had work done to the front suspension which is completed.
Apr 2018 107000 mi US $1200	Tie rod was loose (replaced) and alignment done. Oil change also done on this trip.  The fuel system was evaluated for a fuel leak (not repaired). Vehicle has minor fuel leak on 'top' of tank  and minor oil leak on front of engine (not repaired).

Ford Flex in Pennsylvania, United States Mar 2010 - Jun 2022
May 2013 55000 mi US $350	Bad roof leak, had three inches of standing water in passenger footwell after heavy rain. Was told this is not a warranty issue (!) and had to pay out of pocket for fix.
Jun 2013 63000 mi US $150	Leak around air intake led to standing water on floor in right side.
Jun 2014 82000 mi US $200	Same leak into passenger footwell as one year prior. Shop insisted a different section of trim developed the leak, even though the result was the same.
Mar 2016 107000 mi US $400	Rear tie rods needed replacement.

Ford Flex in Georgia, United States Mar 2010 - Jan 2017
Jun 2011 24000 mi	Slow Oil drip - Replaced seal that required removal of transmission replace seal

Ford Flex in Florida, United States Mar 2010 - Jun 2011
Apr 2010 1700 mi	passenger seat leather not tucked under in front. Magazine pouch in back needed adjusting. headliner rattled when sunroof opened. no work performed...brought in to look at dust pits in paint in 3 very small spots. I was advised best to not repaint. headliner rattled when sunroof opened.  no work performed...brought in to look at dust pits in paint in 3 very small spots. I was advised best to not repaint. passenger seat leather not tucked under in front. Magazine pouch in back needed adjusting.
May 2010 2200 mi	discovered 3 more dust paint 'bubbles' on right side of vehicle exterior window moulding not even; pulling away from one window; other window it has buckled. paint peeling where front right fender meets bumper steering wheel making a hissing sound when turned to either left or right; any degree of turn.

Ford Flex in Manitoba, Canada Aug 2012 - Jun 2018
Oct 2012 39680 mi	Both front strut mount bearings were replaced due to binding. Front blower motor was slightly noisy and was replaced.
Aug 2013 48320 mi C $300	Excessive bouncing and noise in front of vehicle. Replaced both front struts
Oct 2014 59700 mi	Replace left front cv shaft due to torn boot and contamination Both front sway bar links replaced due to excessive wear and noise
Nov 2014 62000 mi C $250	Replaced RT front strut again.

Ford Flex in Ontario, Canada Oct 2009 - Jun 2016
Apr 2013 81980 mi C $200	O2 sensor left bank caused check engine light to come on. Reset check engine light. No issues. No replacement of sensor required. May have been due to fuel mix on heavy acceleration.
Jan 2014 79580 mi C $120	Battery died
Apr 2014 109600 mi C $1200	Front left and right bearings replaced

Ford Flex in Washington, United States Apr 2013 - Dec 2014
Dec 2013 65000 mi US $400	Motor in heating system failed resulting in cold air only on passenger side.

Ford Flex in Quebec, Canada Sep 2011 - Mar 2018
Oct 2012 25300 mi	Windscreen squeaking
Jul 2014 37200 mi C $1100	Tie rods and stabilizer bars replaced
Dec 2016 53940 mi C $3000	Knocking noise from front of car; steering wheel vibration; loose steering and suspension. Had to replace control arm, bushings, bracket.
Nov 2017 60140 mi C $4000	Major repair on steering and front suspension.

Ford Flex in Arkansas, United States Nov 2011 - Dec 2017
Dec 2013 52000 mi US $100	The liftgate cylinders were no longer holding the lift gate up correctly- the automatic opening system would start beeping and close the liftgate.

Ford Flex in Wisconsin, United States Jun 2014 - May 2016
Jan 2015 US $220	Right rear brake was dragging and caused premature wear of the pads and rotor on that side. Calipers were lubed and rotors and pads replaced.
Apr 2015 89200 mi US $410	Half shaft seal leak on the PTU for the Awd system. This leak was on the right side.

Ford Flex in Massachusetts, United States Jul 2016 - Jul 2018
Sep 2016 74000 mi US $100	Both rear wheel bearings - endlinks.
Oct 2016 74700 mi US $12	PTU (Front transfer case) need replacement Front sway bar bushings - shop said they could not duplicate noise
Jun 2018 95000 mi US $434	Rear trailing arm broke

Ford Flex in Iowa, United States Aug 2010 - Jul 2022
May 2011 6000 mi	Interior light dimmer switch broke. Was repaired in about 1.5 hours.
Jul 2011 8200 mi	Was stalling in park. Brought in and repaired per TSB 10-21-6: throttle body was replaced. Problem solved.
Aug 2014 33300 mi US $146	Replace recirculation door actuator that had been clicking.

Ford Flex in Illinois, United States Jan 2010 - Jan 2014
Oct 2010 11000 mi	TSB rotors, caliper mounts and pads replaced
Dec 2011 27000 mi	Trans sluggish/shifting problems, reflashed memory
May 2013 46000 mi US $100	heat/cold actuator

Ford Flex in Ontario, Canada Jan 2011 - Jun 2016
Feb 2011 12400 mi	Front left wheel bearing replaced, took car in was repaired in 4 hours. If it was out of warranty I probably would have waited months, the sound was very quiet everything had to be turned off to hear it.
Mar 2014 53940 mi	Power take off unit seal was leaking. Noticed during service repaired under warranty
Dec 2015 73160 mi	changed shocks/struts

Ford Flex in Michigan, United States May 2010 - Jan 2022
Nov 2010 4300 mi	- Brakes grinding, right side with less than 5K miles. Fixed via TSB 10-17-03. - Rear Passenger side window not opening - fixed - Driver seat left seat rail - molding replaced as was broken and kept falling off
May 2015 41700 mi	Leaking green fluid from mid of vehicle. They were unable to reproduce the problem, seems to be intermittent.
Aug 2017 72000 mi US $200	Alignment Oil
Dec 2017 76000 mi	knocking and vibration noise repair [stabilizer bar]

Ford Flex in British Columbia, Canada Mar 2010 - Jun 2022
Sep 2010 5580 mi	A piece of rubber interior trim was installed with bumps in it around the door bottom. It was cosmetic and minor. However, Ford has allowed a warranty replacement of the trim piece.
Oct 2010 6820 mi	The Flex had a hesitation and slam at about 60 km/h. This has been a very intermittent problem but previously it was minor. However, a severe slam happened. It's a known problem and Ford has a service advisory. The valve body was replaced.
Dec 2010 9920 mi	A foam gasket at the rear hatch was protruding from the right location. Repair completed under warranty.
Apr 2012 26660 mi	The handle on the centre console lid fell apart. The console lid and handle are one unit. The unit was replaced under warranty.
May 2013 32240 mi	Transfer case / PTU seal was leaking. Seals replaced under warranty. Noticable improvement in transmission smoothness after repair.
Sep 2014 42160 mi	The O2 sensor needed replacement after giving a warning light signal. Part had to be ordered in and repair time was over 2 days because of wait. Repair was covered by emissions warranty.
Mar 2015 46500 mi	The power-take off unit was leaking. The unit was replaced under warranty. I didn't realize it but this this is the second failure of this unit. The previous failure was repaired under a broader dealer service trip.
May 2017 67580 mi C $400	I didn't count the replacement of pads or rotors, which was also completed, since these are wear items (total with these $1161.51). The master cylinder was leaking, so it was replaced.

Ford Flex in Manitoba, Canada Mar 2015 - Jun 2018
Apr 2015 51860 mi C $2863	Grinding noise - constant. Front PTU replaced. Rear toe links found loose when mounting new tires. Replaced.

Ford Flex in Massachusetts, United States Jun 2010 - Jun 2011
Aug 2010 5000 mi	Driver's side headlight shuts off. Had to order a ballast.

Ford Flex in Michigan, United States Apr 2011 - May 2013
Nov 2011 43300 mi US $150	Paint crack and piece of paint off on drivers side rear door. Body shop repaired.

Ford Flex in Pennsylvania, United States Sep 2012 - Jun 2017
Dec 2012 38000 mi	Broken latch on the Front Console
Aug 2013 49300 mi US $300	Blown Rear Shocks; Replaced Rear Shocks
Mar 2016 96000 mi US $600	Both Front Inner Tie Rods and the Rear Tie Rod had to be replaced
Jun 2017 121000 mi US $500	ABS Module replaced.....replacement part from junkyard. Did not fix the problem. Traded the car.

Ford Flex in Texas, United States Oct 2008 - Mar 2010
Jan 2009 5000 mi	All exterior plastic window panels had dimples from install. Second row seats will not fold up with the push of the button, when the seats are fully rearward. They will unlock but will not fold all the way.

Ford Flex in California, United States Aug 2009 - Feb 2015
Nov 2014 67600 mi US $100	The mechanism which controls the airflow was replaced. Minor repair.

Ford Flex in Colorado, United States Jun 2009 - Oct 2021
Oct 2011 22300 mi	Leaking Freeze Plugs and Water Pump replaced
Dec 2012 33000 mi US $10	Driver Side middle rear seat (larger side) would not unlatch to fold. Tried multiple solutions - finally got working after heavily lubricating center hinge with spray lithium grease.
Sep 2016 69000 mi	Replace battery

Ford Flex in Nebraska, United States Apr 2009 - Mar 2010
May 2009 1000 mi	Both driver side doors needed to be rehung do to poor fit.

Ford Flex in Florida, United States Apr 2009 - Jun 2011
Feb 2010 19000 mi	Loose bolt on caliper on driver's front wheel. Brake worn by loose bolt and was replaced using a new bolt that had to be ordered.

Ford Flex in Ontario, Canada May 2009 - Jun 2022
Jun 2011 24180 mi	Rear inboard brake pads were wearing far faster than the rear outboard pads. Ford TSB instructed dealer to replace caliper holding brackets with new design. Rear pads were also replaced at this time.
Aug 2011 26660 mi	Latch for front row centre console is broken, parts were ordered, but upon repair attempt, confirmed that the new part was not correct. Dealer ordered new parts to install at later date.
Nov 2011 29760 mi	Latch for console was replaced, all works fine now. Front brakes developed groaning noise at low speed. More noticable when wet. Dealer performed TSB, replaced pads, rotor refinished, caliper holding brackets, and installed new noise dampening springs to pads. All fine now.
Jun 2013 55180 mi C $250	Ford and I negotiated that I pay 50% of doing latest TSB for brake noise complaint. This repair was done in June and so far seems to be working. Ford would not accept 100% because the Flex was outside of warranty. I didn't want a fight.
Dec 2013 60760 mi	serpentine drive belt squeaking, dealer replaced n/c for Ford Maintenance Plan.
Nov 2014 71660 mi C $113	Coolant smell from engine area. Ford Dealer inspected and found no problems, invoice for 1 hour of inspection time.
Jul 2015 79040 mi	Drivers window was squealing while going up & down. Removed inner door panel and sprayed silicone directly to track areas.
Aug 2016 92380 mi C $75	Rear hatch struts replaced, the passenger side was badly rusted. Both exterior door mirrors have suffered total corrosion of the pivot post, the mirrors were loose. Both mirrors now glued down solid, no longer fold in.
Dec 2016 96100 mi C $232	CEL came on, scanned codes and confirmed O2 sensor on bank 1, sensor 1 was failing. Replaced both upstream O2 Sensors myself.
Apr 2017 99200 mi C $130	Left Rear Caliper was leaking brake fluid from back of caliper, leak from the mechanism that operates the parking brake.
Jun 2017 101680 mi C $427	Right rear caliper leaking internally, had the dealer fix as I had no time to do it myself. Caliper replaced.
Sep 2017 106640 mi C $180	LF wheel bearing was noisy and caused my wife concern. Replaced wheel hub assembly complete.
Jun 2018 115320 mi C $26	HVAC blend door actuator was broken, very simple DIY.

Ford Flex in British Columbia, Canada Aug 2010 - Jul 2017
Oct 2012 12400 mi	When switched on, right side HID headlamp would briefly flicker then go out. Ford service replaced the HID bulb.
Feb 2013 13320 mi	Vehicle would not start due to lack of battery power. A jump start allowed the vehicle to be driven to the dealer for diagnostics. No fault was found and no parts replaced.

Ford Flex in Michigan, United States Jun 2009 - Aug 2011
Apr 2010 15200 mi	Burned out license plate light.
Aug 2010 26000 mi	front brake grinding noise Ford Sync hard to understand on other end of phone at highway speeds. "could not replicate"
Oct 2010 30000 mi	replaced rotors, pads and calipers
Nov 2010 32000 mi	repair Sync hands free bluetooth with new software update and replaced hands free microphone.
Jun 2011 40000 mi US $37	Front left stabilizer bar link had to be replaced.
Jul 2011 40000 mi	Replaced reverse sensor.

Ford Flex in District of Columbia, United States Jun 2010 - Feb 2014
Aug 2011 20100 mi	Repaired auto climate controls. Broke CD player in the process, then didn't set up new one with Sirius. Multiple trips and a lot of trouble to get this all sorted out.
Mar 2012 25000 mi	Engine light came on and stayed on. Required a new cooling fan and one oxygen sensor for catalytic converter. Work covered under extended warranty purchased at end of Jan 2012. Estimated value of repairs $1,000. Unusual for less than 25k mi
Aug 2012 28000 mi	This repair was after car returned from 6 mo checkup. After driving 1 mile, care nearly failed. Managed to limp back to dealer where I learned that computer and 2 coils had burned out. Am upset that this was not picked up at time of 6 mo ch.
Feb 2014 42000 mi US $100	LEAKY SEALS ON REAR DIFFERENTIAL CIRCULATING FAN FOR HVAC. BALL BEARING WEARING OUT. REPLACED FAN ASSEMBLY

Ford Flex in Louisiana, United States Sep 2010 - Nov 2017
Oct 2010 25000 mi	Console Latch Console Latch TSB 10-17-3

Ford Flex in California, United States Nov 2009 - Jun 2022
Feb 2010 4300 mi	Leaking AC hose.
Jan 2013 19000 mi US $100	Replace vent door actuator. Door lock actuator motor.
Nov 2016 38300 mi US $200	Radiator cooling fans.
Dec 2021 55000 mi US $10	Brake light bulb

Ford Flex in Massachusetts, United States Nov 2009 - Oct 2015
Dec 2009 150 mi	Problem with the window trim was noticed by the dealer prior to delivery. Replaced trim the next day. New trim was either not installed correctly and required another visit to correct. Two repairs under warrantee. 1) Warped front rotors replaced 2) Verticle trim on doors replaced because they were screwed on too tightly causing a dimple. A second visit was needed at 800 miles b/c new trim was not installed correctly.
Oct 2010 14000 mi	Two problems. 1st was a sound at cold start which sounded like the starter was engaged too long. 2nd was an engine light. Diagnosis - Cam Phasers. Job took 2 days b/c dealer didn't start work on 1st day. Cam Phaser repair solved 1st problem
Mar 2011 20000 mi	Backup warning was undependable. Sensor(s) were replaced
Oct 2011 29000 mi	Rear seat would not fold down. Replacement of the hinge/latch was performed.
Oct 2014 75500 mi US $170	Chrome on drivers door handle came loose and needed to be replaced

Ford Flex in Florida, United States Oct 2009 - Jun 2011
Jun 2010 13000 mi	3rd time for brake noise had latest TSB, replaced mounting brackets, pads and resurfaced front rotors

Ford Flex in Massachusetts, United States Oct 2009 - Jun 2020
Dec 2009 5000 mi	Hard shift/ transmission bucking TSB 09-23-6 missing plastic on Passenger interior door handle drivers side rear window trim cracked parts ordered
Jun 2010 8000 mi	Dealer ordered part in Dec. but, was too far away for me to bring it back in for molding replacement until this oil change. Trim molding replaced no problem in June. exterior passenger pillar. Came off partially while on highway. replaced interior drivers side door handle molding. Fell off somewhere and was lost.
Oct 2010 10300 mi	Exterior passenger door pillar moulding. Second time replaced. First replacement in June split within 48hrs. Rear drivers door lock intermittently would not unlock. Inspected and performed TSB 09-1-3 Adjusted right and left rear door lock grommets. Intermittent transmission bang. No condition found, no faults noted.
Jul 2011 16000 mi	Seatbelt buckle middle row replaced pcm reflash
Apr 2012 20300 mi	rear brakes replaced, brackets and rotors (20k) Car was dragging
Jul 2012 22500 mi	reflash transmission microphone sync system Gasket on fuel door aftermarket microphone installed. TSB #10-25-12.
Nov 2012 25900 mi	after driving 2/3 miles car was acting as if it would stall. throwing codes p0016/p0012 performed tsb 11-6-1 Replaced right and left side cam phasers.
Mar 2015 45000 mi	heater fan while on heat to feet making whistling noise in intermittent bang on right turns, front end right side
Apr 2017 62000 mi US $650	Brakes, pads, rotors and calipers. (R) side caliper was not engaging.
Dec 2017 68000 mi US $550	Vehicle was increasing loud in rear, replaced passenger side rear wheel bearing Replaced ABS sensor, damaged while repairing rear bearing.
Mar 2018 70500 mi US $922	Right rear bearing replaced, under warranty from the last repair Replaced both rear lower control arm bushings Rear passenger side Tie rod

Ford Flex in Texas, United States Nov 2009 - Dec 2012
Jan 2012 84300 mi US $10	Wire broke on oxygen sensor. Sensor replaced under my factory extended warranty. No charge
Mar 2012 90000 mi	Front Struts and rear shocks replaced. Water leak near sun roof repaired per TSB.
Sep 2012 105000 mi	Stabilizer Bar link failed by improper installation from prior warranty repair.
Oct 2012 105000 mi	HEGO sensor-Upper failed. Damaged earlier while working on front suspension.
Dec 2012 105000 mi	Dealer's untrained mechanics broke several parts and covered up their mistakes. Broke electrrical sensors and taped wires to look like connected. Broke cv joint Problem with steering angle sensor. Traded Flex in to selling dealer. Told them to take it and shove it. They would not honor Ford's warranty. Got it off of my hands. Buyer beware. It went to a wholesaler in Texas.

Ford Flex in California, United States Jul 2009 - Sep 2014
Jun 2013 75000 mi US $100	When over 100 degrees outside the air quits working , blows hot. Did it when dropped off, dealer could not replicate the next day , no fix made.

Ford Flex in Florida, United States Nov 2008 - Apr 2011
Jul 2009 4000 mi	noise from driver side window, trim loose
Nov 2009 12000 mi	squeak in rear passenger side of vehicle. Fixed but squeak returned. Back at dealer.
Dec 2009 13000 mi	Squeak in rear passenger side of vehicle.

Ford Flex in California, United States Nov 2008 - Dec 2015
May 2009 5000 mi	Front center console latch was broken and was replaced. We had called earlier so the part was available.
May 2010 18000 mi	Driver door handle broken-part around keyhole had plastic clip broke, door handle could be removed. May be defect, hit by something, or attempted theft.
Mar 2011 28000 mi	Power seat did not automatically go back for easy exit. Entire power seat mechanism replaced.
Sep 2011 39000 mi US $200	Heard knocking on passenger side front when changing temperature in car. Air mixing door was malfunctioning.
Mar 2012 46000 mi US $100	Automatic Rear Liftgate would not stay open, but instead chime rapidly and close again. Diagnosed as liftgate struts were not supporting enough, so struts were replaced.
Dec 2012 60000 mi	Plastic handle for center console latch broke. Can still open with metal latch.
Sep 2013 70000 mi US $100	Rough shifting. Leaking near air conditioning evaporator. Repaired overnight.
Oct 2013 70300 mi	The latch and lid of the front center console (armrest between driver & passenger) came off.
Mar 2014 75000 mi US $1250	Cracked COP, engine computer damaged. Spark plugs, computer, and 3 COPs replaced.
Nov 2015 92000 mi US $1890	Trouble light reported low efficiency of catalytic converter. Converter bed was damaged so it and oxygen sensor replaced. While idling, suddenly dumped coolant and indicated high temperature. Radiator support broken, and fan motor failed. Motor part of larger assembly which was replaced.

Ford Flex in Louisiana, United States Nov 2008 - Jun 2012
Jun 2011 54000 mi US $100	a/c cooling fan failed a/c cooling fan failed for the second time

Ford Flex in Ontario, Canada Jan 2009 - Sep 2012
Mar 2011 29760 mi	Reverse sensor replaced, rearview camera replaced. Rear door pillar trim replaced.

Ford Flex in Ohio, United States Oct 2008 - May 2014
Mar 2009 6000 mi	Trim around driver side front door was coming loose. They order a new part and replaced it.
May 2009 10000 mi US $19	The 2nd row seat would stop halfway through folding. They replaced the strut and now it works fine.
Dec 2009 23000 mi	The lock on the front passenger side door unlocks and immediately locks again when using the remote or the unlock switch on the driver's door. The service dept. said it worked fine for them. It's done it multiple times since I picked it up.  The leather seat cover on the driver side 2nd row seat came undone on the door side. The upholstery shop was not open on the day of the visit. I will take it back another time.
Jan 2010 79000 mi	Seat cover fixed.
Apr 2010 29000 mi US $300	The earlier lock problem was resolved. A TSB was issued for the defect. Works fine now.

Ford Flex in Texas, United States Oct 2008 - Jun 2014
May 2010 12000 mi	ECM failed car would not run

Ford Flex in British Columbia, Canada Jun 2008 - Jun 2011
Jan 2009 4960 mi	Rear light assemblies both right and left have moisture that has got inside. Done at routine maintenance time.  Also, driver side rear door lock tab (The thing that pops up when you unlock) was not functional as not attached. easily reattached. Done at routine maintenance time.

Ford Flex in Washington, United States Sep 2008 - Jun 2016
Jun 2016 92000 mi US $1300	Rack and pinion

Ford Flex in Ontario, Canada Oct 2008 - Mar 2010
Sep 2009 14260 mi C $250	Tranny reflash

Ford Flex in California, United States Nov 2008 - Sep 2013
Dec 2008 36 mi	On the way home from purchasing the vehicle, the odometer stopped working. Cannot legally drive the vehicle without an Odometer. Dealer had to order new gauge cluster. Bought car and could not drive it for almost a week. Dealer provided rental car.
Dec 2009 16000 mi	Center console latch replaced.
Aug 2010 27000 mi	Latch on center console broke for the second time. Car had a rough idle with RPM's surging up and down. Throttle body replaced under warranty. Rear driver back side window trim piece cracked. Replaced trim piece and side window under warranty.
Jun 2012 61000 mi	AC switch bad.
Nov 2012 68000 mi	Transmission started slipping at low RPMs. Dealer repaired under warranty. This should not be happening at 67k miles. Seriously disappointed with Ford. This will be my last Ford.
Feb 2013 70300 mi	Transmission slipping again at 1250 RPM, light acceleration. Same problem as last report, even after repair. Dealer unable to duplicate problem on test drive. Problem is intermittant and less frequent as before, but still happening.
Mar 2013 73000 mi	Engine was shuddering at low RPMs at 50 mph. Dealer found ignition coil and wires on cylinder 3 bad. Replaced wires, coil and spark plug.

Ford Flex in Pennsylvania, United States Nov 2008 - May 2013
Mar 2009 7000 mi	Right front electric door lock actuator not working. Problem repaired. Problem has reoccured in less than a week. Also fuel system fill does not require a fuel cap and a check engine light code is occuring due to a malfunction. Problem repaired. Problem has reoccured in less than a week.
Apr 2009 12000 mi US $500	Repaired right front door lock by reinstalling door trim correctly.
Jan 2013 112000 mi US $1100	Cooling fans failed cuasing the car to over heat. The car was towed to the dealer.

Ford Flex in North Carolina, United States Feb 2009 - Jun 2013
Jul 2009 12000 mi	Front center console latch broke and they diagnosed the problem then ordered the part. Installed broken latch replacement part. Had several body panels to include doors and hood out of align and the dealer was unable to adjust them satisfactorily.
Jun 2010 28000 mi	Latch on center console broke. It was replaced.
Aug 2010 31400 mi US $107	Paint peeled on hood and hood had several "dents" from merely closing the hood. Ford did not want to cover either problem and dealership decided they would cover paint if we paid for the "dents". Had to have it Painted three times.
Jan 2012 27000 mi US $183	Both rear calipers stuck and would not completely release. Had to replace all rear pads and right rear rotor and have both calipers rebuilt.
Jul 2012 71000 mi US $128	A/C would cycle between warm and cold when in traffic or sitting still. Also reported blend door thumping but dealer failed to address this until next trip. Blend door would thump under dash when A/C in auto. Had reported at earlier visit but was not addressed.

Ford Flex in Florida, United States Feb 2009 - Sep 2011
Sep 2009 9000 mi	Sync issue, incompatibility with some ipods
Jun 2010 22000 mi	Broken center console latch. TSB

Ford Flex in Ohio, United States Mar 2009 - Mar 2016
Mar 2010 6000 mi	Plastic trim piece / cover behind drivers side interior door handle broke. A retaining tab on the piece broke off.
Apr 2010 6000 mi	Trim part ordered and covered under warranty. Replaced by myself.
Sep 2010 9000 mi	Weather stripping around drivers and passenger windows (window run channel) detaching from door window area. The front center console latch broke and was replaced.
Sep 2011 16000 mi	Interior trim piece behind front passenger door latch broke and needed replaced.
Feb 2013 28700 mi US $250	Front passsenger side wheel bearing needed replaced
Jan 2014 29200 mi US $200	Center console latch broke.
Mar 2015 49000 mi US $625	Replaced wheel bearings on 2 wheels
Jun 2015 50000 mi US $800	Replaced struts and shocks
Feb 2016 56900 mi US $380	Intermittent Tail Light issue due to shortage in factory towing hitch wiring harness

Ford Flex in California, United States May 2008 - Nov 2009
Dec 2008 3000 mi	Center console latch is broken, still waiting for part to come in.
Jun 2009 8000 mi	drain tube for moonroof wasn't connected properly and water was leaking into the passenger compartment

Ford Flex in Ohio, United States May 2009 - Sep 2012
Jun 2009 16000 mi	Seat motor locked up.
Sep 2011 67000 mi	transmission shifted hard, tranny overhaul
Mar 2012 80000 mi	Gear problems

Ford Flex in Texas, United States Jan 2009 - Apr 2014
Jul 2009 8000 mi	Broken console latch. Common problem with 2009 Flexes. See Edmunds.com long-term Flex blog.
Dec 2009 1000 mi US $10	A small unpainted stripe (about 1/2 in long) in the seam between the front bumper and front fenders. Corrected with a small amout of touch up paint.
Aug 2010 20900 mi	Front end creak and pop when car turned sharply and back to center.
Mar 2011 36000 mi	Middle row seat would not fold. 0.5 repair day. Fixed, but still "finicky."
Apr 2012 52800 mi US $300	Rear AC actuator failed.
Aug 2012 58300 mi US $212	The vehicle blows hot air at idle and in slow moving traffic when temperature exceeds 100. TSB to reflash engine computer and recharge system performed.
May 2013 68000 mi US $107	Vehicle was overheating. Electrical cooling fan was malfunctioning and was replaced under extended vehicle warranty. In-dash CD Changer no longer worked. The unit would display "CD Focus Error".
Apr 2014 81000 mi	Front climate control actuator failed.

Ford Flex in Ohio, United States Jan 2009 - Mar 2010
Feb 2009 1000 mi	Front passenger door misaligned. Dealer attempted to repair but I didn't see much difference at conclusion.

Ford Flex in California, United States Mar 2009 - Jun 2014
May 2009 4000 mi	door molding warped passenger side door and molding out of alignment.
Jun 2009 6000 mi	Interior door molding came in and was installed. Exterior door molding arrived and was successfully installed.
Sep 2009 11000 mi	Electronic door lock on passenger side failed to engage and "door open" light remained on.
Jun 2011 49000 mi US $100	Abrupt engagement of gears. Could not be replicated and has not reocurred.
Feb 2013 77200 mi US $110	Battery no longer holding a charge and had to be replaced.
Mar 2013 78000 mi US $225	fan motor actuator failed. Door lock electronic control out of adjustment. Door locks failed to open remotely.
Feb 2014 97000 mi US $562	I noticed a front end noise at 20-25 mph that sounded as if something was coming loose in the front end.

Ford Flex in Michigan, United States May 2010 - Jun 2017
Sep 2013 102000 mi US $400	Rear back up sensors (2) had to be replaced
Oct 2016 186200 mi US $600	Rear spring had broken. Had been causing terrible squeaking sound for a year. All fixed!

Ford Flex in Minnesota, United States Jul 2015 - May 2017
Aug 2015 148300 mi US $496	Oxygen sensor failure resulting in CEL
Jan 2017 US $350	battery was low

Ford Flex in Georgia, United States Apr 2012 - Jun 2016
May 2012 32000 mi	Check engine light came on - car in shop for 2 days, sensors were replaced Check engine light reappeared day after replacing 2 separate sensors. Replaced computer. Scraping noise - right front wheel bearing replaced

Ford Flex in Texas, United States Nov 2011 - Oct 2020
Aug 2016 73000 mi US $920	A/C cooling fan assembly replacement Plastic cladding on FR passenger door blew off while driving. Replaced.
Jun 2017 85000 mi US $200	Additional plastic window cladding fell off and had to be replaced. AC continues to blow but not be as chilled as it should be; the air also remains humid.
Oct 2020 125000 mi US $500	Water pump failed, hydrolocking the cylinders and cracking the block. Car scrapped.

Ford Flex in Michigan, United States Dec 2011 - Apr 2018
May 2014 80000 mi US $260	AC leak, and regulator switch
Nov 2014 86000 mi US $198	Loose left inner tie rod replaced. Four wheel alignment an additional $110
Jul 2015 94700 mi US $350	left front wheel hub replaced. car had been making a grinding noise
Dec 2015 101000 mi US $389	Fuel sensor
Jul 2016 107500 mi US $1706	Had cold air blowing out of passenger side, warm air on driver's side. Sometimes warm air from both sides.
Apr 2017 116000 mi US $500	3 of 4 brake caliper slides were siezed in rear brake caliper brackets. repair was able to free pins. all pins/slides lubricated. rear passenger brake pad was metal to metal, replaced rear brake pad and rotor front toe was out of specs. necessary to correct wheel alignment. this problem, probably caused by potholes, required purchase of two new tires.
Oct 2017 122600 mi US $2410	front end wanders, steering wheel off center, steering column squeaks when turning. They replaced steering gear, including spindle rod, and intermediate steering shaft. replaced both outer tie rods, and right rear toe adjustment link. Four wheel alignment.
Apr 2018 127000 mi US $2000	Power steering pump broke, spilling fluid everywhere, rendering power steering inoperable. Was able to drive car home, and then to the dealer.

Ford Flex in Florida, United States Sep 2011 - Jun 2013
May 2012 46000 mi US $357	Driver side door handle broke off when opening door. I argued this should never happen and should be a warranty issue. I heard from a mechanic that this was the fourth door handle replacement this year for a Ford Flex at their dealership. Replacement of driver door handle.
Oct 2012 48000 mi	AC ventilation actuator malfunction. Never notified of TSB. They want $478 to fix it.
Jan 2013 48500 mi	RH passenger door will not unlock. Never notified of TSB. Rear view mirror auto-dimmer does not work.

Ford Flex in North Carolina, United States May 2012 - Jul 2013
Jun 2013 77000 mi US $1156	cooling fan assembly was replaced.

Ford Flex in Alabama, United States Jul 2012 - Dec 2014
Sep 2012 43000 mi US $186	Battery had bad cell

Ford Flex in Iowa, United States Oct 2013 - Dec 2017
Jul 2014 86500 mi US $100	Brake lights would remain on even after car was turned off. Cruse control would turn off by itself randomly. Traction control would engage randomly. Fix was the brake switch - quick and fairly cheap. Driver's door handle broke off. Handles are plastic. Could have ordered new handle but would have been around $200. Mechanic glued broken part and all is still working well after 2 months.

Ford Flex in Saskatchewan, Canada Aug 2013 - May 2014
Oct 2013 36760 mi	TSB on rear caliper anchor brackets the floater pins and front caliper anchor brackets upgraded to 2011 Explorer brackets and floater pins. both front stabilizer links and the left hand rear stabilizer link were replaced in failed attempt to fix a thumping noise
Apr 2014 42780 mi	TSB re-flash for hard shifting thump in floor boards, see fordflex.net for other owners reporting same issue. when driving on lumpy surface sounds like distant artillery fire. dealer doesn't recognize problem.

Ford Flex in North Carolina, United States Dec 2014 - Jan 2015
Dec 2014 74000 mi US $1400	Phaser had to be replaced. This required removing the intake and other parts on top of the engine. Replaced several other parts while in there.

Ford Flex in Texas, United States May 2012 - Jan 2014
Feb 2013 65300 mi US $189	Fuel Pump seal o-ring at tank improperly installed allowing tank to leak on fill up. Took car to dealer to have it looked at and they missed it. Took it to local firestone and they caught it.
Jul 2013 67200 mi	oxygen sensor failure
Nov 2013 68600 mi US $275	all kinds of problems with radio AC controls and dash controls.
Jan 2014 70000 mi	The local firestone shop recommended looking into having the transmission repaired. Can't remember the issue.

Ford Flex in Michigan, United States Aug 2011 - Aug 2013
Oct 2011 42000 mi US $215	sunroof seal was leaking and water was running down driver side A pillar onto seat and floor board Took to dealer and had repaired they also had to replace the Tweeter for the radio that was in the A pillar, it got wet. water leaking in to car at driver side A-pillar [ again ] causing headliner to get wet at top corner of driver side A-pillar and driver side carpet to be saturated with rain water. called dealer. they have to order parts.
Nov 2011 43300 mi US $100	water leaking into interior at driver side A pillar [top]. Dealer said it was coming in from around windshield rubber seal[top driver corner]. pulled windshield out , replaced rubber seal. Drove to NV from MI. in much rain and snow, no leak.
Aug 2013 81000 mi US $1347	4 new tires installed (Michelin). Rear tie rod ends worn and replaced. Told by dealer rep if not replaced (tie rod ends)rear tires could not be aligned properly.

Ford Flex in Florida, United States Jun 2014 - Jun 2015
Jun 2014 90000 mi US $600	Had to replace engine fan assembly because one of the fans in assembly was not working to cool a/c condenser

Ford Flex in Georgia, United States Dec 2017 - Jan 2022
Mar 2018 128000 mi US $325	Low Freon, leaking from system.
Nov 2021 148000 mi US $550	Valve cover gaskets needed replacement for leaking oil

Ford Flex in Ontario, Canada May 2008 - Jan 2012
Apr 2011 27900 mi
May 2011 28520 mi	Trim piece replaced

Ford Flex in Alberta, Canada Sep 2018 - Mar 2021
Oct 2018 130200 mi C $435	Lots of Leakage of power steering fluid. Fuel pump module failed right at the mechanic workshop while testing the car after replacement of power steering pressure hose it originally came in for. Module was replaced free of charge

Ford Flex in United Arab Emirates Jan 2009 - Jun 2017
Jan 2013 28820 mi	Gear makes big hit while shifting down or up at lower gears

Ford Flex in Ontario, Canada Feb 2009 - Jul 2011
Jul 2011 32240 mi	The driver's side door handle broke off. The dealer replaced it with a new one.

Ford Flex in New York, United States Feb 2009 - Mar 2010
Mar 2009	The Flex had two problems from the get-go. 1. Exterior paint scratches on rear passenger door unseen because car was delivered at night.  Second issue: Excessive noise in AM radio. Very bad signal to noise ratio. Swapped radio then antenna cables then rooftop mount.

Ford Flex in Michigan, United States Sep 2008 - Oct 2011
Apr 2010 19000 mi	Refrigerator operation intermittent. Refrigerator replaced with new unit.

Ford Flex in Michigan, United States Sep 2008 - Jan 2012
Jan 2009 7000 mi	Middle row seatback loose on one side. Whole seatback replaced with new internal seat frame. Rear passenger taillight fogging up as if not sealed. Noticed in very cold weather. Whole Taillight replaced. Rear Backup Camera sometimes not imaging. Video or signal is too distorted to view. Dealer could not replicate but problem persists.

Ford Flex in Minnesota, United States Jan 2009 - Jun 2011
Jun 2009 5000 mi	Vista Top had cracked glass.

Ford Flex in Connecticut, United States Dec 2013 - Dec 2014
Jan 2014 US $1800	no front heat

Ford Flex in British Columbia, Canada Oct 2013 - Oct 2016
Apr 2013 54560 mi C $1400	Both O2 sensors malfunctioned
Aug 2013 55180 mi C $1130	Replaced cracked A/C condenser
Apr 2014 60140 mi C $400	Replaced toque converter Wheel bearing replaced
Oct 2014 68820 mi C $1200	Engine fan failing - replace fan unit
Jan 2015 C $250	Rear door actuator door motor replaced
Apr 2015 73660 mi C $250	Calliper frozen

Ford Flex in Kentucky, United States Aug 2008 - Sep 2012
Jan 2012 43000 mi US $120	O2 sensor replaced and new tires

Ford Flex in British Columbia, Canada Nov 2008 - Jun 2011
Apr 2009 3100 mi	Power Transfer Unit (PTU) for AWD system has a known seal leak. Transmission fluid leaks onto hot exhaust manifold and smelly smoke permeates cabin when vehicle comes to a stop. First attempt to repair leak was not successful, despite a TSB. Interior trim on pillar between windshield and passenger window was coming away from the frame. Needed new piece of trim with proper clips to refit snugly onto pillar.
Jun 2009 5580 mi	Second attempt to repair leaking seal in PTU. No problems after this fix...no gear oil leaking onto exhaust manifold ergo no nasty smell anymore!
Jan 2010 22320 mi	Rear seat leather had come away from seat frame. Could not reattach myself as there was an interior clip that needed to be secured. Dealership repaired; seat is fine again. Hydraulic rear seat is supposed to fold forward at touch of button...but often too weak to complete this motion. There is a TSB for this. Dealer order parts and fixed hydraulic strut.

Ford Flex in California, United States Nov 2008 - Jun 2011
Mar 2009 4000 mi	Strange shifting at idle and low speeds. Rear liftgate misaligned (sagging). Was perfect when I took delivery of vehicle.
Jul 2010 13000 mi	Drive train made a horrible metallic snap noise upon first acceleration from park. Dealer found nothing wrong.

Ford Flex in Michigan, United States Oct 2008 - Mar 2010
Nov 2008 3000 mi	Air vent on headliner was falling out.
Feb 2009 7000 mi	Thud in front right suspension, could not find a problem Passenger door lock stayed locked after repeated unlocking with unlock-button on driver side and or on key fob.

Ford Flex in New Mexico, United States - Sep 2009
Jul 2009 5 mi	Weatherstrip was malformed
Aug 2009 2000 mi	Headliner rattle - broken clip
Sep 2009 2500 mi	Applique panel flew off while driving down highway

Ford Flex in Minnesota, United States Nov 2009 - Aug 2011
Jan 2009 13000 mi	Bought the car and the big moonroof had a tiny fracture. Visible, not leaking or anything. Had it repaired under warranty.

Ford Flex in Illinois, United States - Sep 2009
May 2009 2500 mi	Car ran out of gas two other times, brought into dealership given run around took car on cross country trip had to refill every 110 miles Brought car in for the fourth time to dealership it took two weeks but found pump connecting two tanks malfunction
Sep 2009 12000 mi	Wife driving at high speed car shut down, dealership could not find or fix problem. Car in shop 5 weeks. Ford decided to give us a new car

Ford Flex in Idaho, United States Nov 2013 - Jan 2018
May 2014 62400 mi US $640	A/C would blow warm air whenever vehicle was stopped/idle (i.e. at a stoplight).
Jul 2014 65000 mi US $500	Same problem as previous 2 repair trips--A/C blows warm air whenever the car is idle for more than a minute or two. Every time we bring the car in, dealer claims to be unable to duplicate the problem, yet something is replaced at high cost. A/C continued to blow warm air after 2 previous repairs (new compressor, and new A/C valve). This time driver side cooling fan was replaced and that seems to have fixed the problem finally after 3 repair trips and $1,500 spent.

Ford Flex in Illinois, United States Apr 2016 - Sep 2016
Sep 2016 103000 mi US $19	Rear parking sensor failed

Ford Flex in Manitoba, Canada Jun 2017 - Jun 2018
Jun 2018 97960 mi C $1250	AC pressure valve and rad fan assembly

Ford Flex in Alberta, Canada Apr 2015 - Jul 2015
Jul 2015 93000 mi C $500	Replaced noisy fan

Ford Flex in Pennsylvania, United States Sep 2017 - Dec 2017
Sep 2017 102000 mi US $45	Drivers side rear wheel bearing making humming noise, more noticeably at higher speeds, indicating bearing wear. Replaced bearing, noise gone, quiet now. Since that has been repaired, have noticed steering difficulty when parking. Suspect rear caliper on wheel that I worked on. Caliper was difficult to retract the pistons. Possible frozen caliper.

Ford Flex in Maryland, United States Apr 2015 - Apr 2017
Apr 2017 99000 mi US $300	Fan controller replaced

Ford Flex in Pennsylvania, United States Nov 2008 - Aug 2012
Nov 2010 15000 mi	Passenger side rear seat would not release without major effort. Mechanism was replaced.

Ford Flex in Ontario, Canada Mar 2013 - Sep 2013
Apr 2013 43700 mi	Known TSB for transmission seal replaced under powertrain warranty

Ford Flex in Oregon, United States Mar 2010 - Mar 2017
Mar 2013 57000 mi	2 seals leaking affecting AWD. Caught early before a leakage on driveway.
Jul 2014 71500 mi US $100	Stabilizer bar and RF Strut replaced
Jun 2015 83000 mi US $100	Front right and left link(sway bar ends) Same parts were replaced at 41,743 miles. Replaced second time at 82,500 miles. First time under warranty. Second time under extended warranty.
Aug 2015 84700 mi US $100	Blend Door Motor Assy.(one of four) was replaced. Blend Door Motor gear was slipping and causing a loud clicking sound.

Ford Flex in Arizona, United States Apr 2010 - Mar 2016
Jun 2010 1700 mi	Aligned driver's door and rear bumper. Buffed scratches out of roof panel. Said they were only in clearcoat. Buffed scratches out of passenger headlight shield. Re-coated shield with anti-UV coating to prevent yellowing with age and sun exposure. Aligned driver's door and rear bumper.
Jul 2010 3000 mi	Water leaking from overhead front courtesy lights after sitting in 30-minute-plus torrential downpour. Couldn't find source of leak or replicate later, even with high-pressure or high-flow hose. Probably moonroof. Doesn't happen in carwash. This problem has never recurred so I consider it "fixed." The drain tubes were not blocked. I believe that the amount and force of rain was simply more than the drains could handle, so some water dripped into interior. Water leaking from overhead front courtesy lights after sitting in 30-minute-plus torrential downpour. Couldn't find source of leak or replicate later, even with high-pressure or high-flow hose. Probably moonroof. Doesn't happen in carwash. This problem has never recurred so I consider it "fixed." The drain tubes were not blocked. I believe that the amount and force of rain was simply more than the drains could handle, so some water dripped into interior.
Sep 2010 8000 mi	Front brake grinding noise. Parts ordered. Common problem. TSB 09-13-3  Trim piece behind passenger door handle loose. Part ordered. Front brake grinding noise. Parts ordered. Trim piece behind passenger door handle loose. Part ordered.
Oct 2010 10000 mi	Brake assembly was replaced. Plastic trim on exterior of passenger and driver door loose. Parts installed successfully. Part installed. Brake assembly was replaced. Part installed. Parts installed successfully. Plastic trim on exterior of passenger and driver door loose.
Nov 2010 11300 mi	Parts installed successfully.
Feb 2011 14000 mi	Trim panel on driver's pillar was not flush with window seal, causing wind noise at highway speed. Also, same trim panel, combination lock feature did not work to lock the car. Dealer ordered new part. Trim panel on driver's pillar was not flush with window seal, causing wind noise at highway speed. Also, same trim panel, combination lock feature did not work to lock the car. Dealer ordered new part.
Apr 2011 18000 mi	High beams repaired. A broken wire was causing them to work only intermittently. High beams repaired. A broken wire was causing them to work only intermittently.
Jun 2011 23000 mi	Could feel brakes grab when turning out of parking lot at low speeds, even though brakes were not being applied. Intermittent, not reproducible on demand. Applied TSB 10-7-2. Hard to describe. TSB performed on previous trip. Service rep had me bring car back in--parts sent by Ford for only one side before so repair not complete. Remainder of parts came in. Installed.
Jul 2011 23500 mi	Brake problem from last month returned. This time couldn't replicate. Couldn't fix.
Sep 2011 26000 mi	Moonroof switch replaced. Seat cover reattached and secured. Reprogrammed driver's seat key insertion return module. Problem with Advance Trak/Control Trak continued. Installed tsb 09-23-6. Will see if it works.
Dec 2011 29000 mi	Driver's heated seat intermittently inop. Replaced module three times. First two modules were defective. Different supplier was used for third module. Fix successful, but it was really three trips to shop totalling 5 days to get it done.
Apr 2012 32000 mi	CV boot problem. Right front axle removed and replaced.
Aug 2015 74700 mi	Driver side.power seat not responding properly.

Ford Flex in Illinois, United States Aug 2010 - Oct 2016
Apr 2012 49000 mi US $130	Right tie rod replaced
Sep 2012 55000 mi	seal on AWD transfer case, leaking slightly.

Ford Flex in Ontario, Canada Aug 2010 - Nov 2016
Sep 2010 17360 mi	trim with keyless entry pad needed to be replaced. coming apart from car.
Oct 2012 37200 mi	replace rear wheel bearings, worn and making noise squeeling from belt area, replaced idler pulley, tensioner pulley and belt squeeking from steering when turning center console latch broken, turns out the whole lid needs to be replaced
Feb 2013 39040 mi	PTU unit leaking oil on exhaust and smelling like burning gear oil. Replaced right axle and resealed unit. In extreme cold there would be a whining sound coming from the transmission area. Especially around 60 to 65km per hour. Turns out there was a TSB regarding the transmission cooler line rubbing against the frame transfering the noise.
Jun 2014 52080 mi	The knuckle bushing plates in the rear were both changed, along with control arms and most of the other parts and a spring replaced.
Sep 2014 57040 mi	Steering pump hose leaking. First trip to put dye in the engine oil and power steering oil to see which is leaking. Second trip back to find its the power steering hose. Third trip to have it replaced.

Ford Flex in Washington, United States Dec 2009 - Aug 2010
Jan 2010 15000 mi	Reverse Assist sensor failed. Was replaced

Ford Flex in Ontario, Canada May 2010 - Jun 2013
Sep 2011 34100 mi C $150	squeaking noise from rear wheels when humid or raining out, they could not replicate. have to return when weather is right.
Jan 2012 48840 mi	radio stopped working 2 times. no signal am or fm. jukebox worked. arrived at our destination and turned off truck. when we started the truck the radio worked again. squealing noise rear when accelerating from a stop on humid days.
May 2013 58900 mi C $240	GPS not working properly. Needed update done. No indication update needed just stopped working properly

Ford Flex in Alberta, Canada Jun 2010 - Jun 2011
Jul 2010 16740 mi	Headlight had too much moisture in it. The lense/housing had to be replaced.

Ford Flex in Nova Scotia, Canada Jan 2011 - Jun 2016
Jan 2012 31500 mi	Replaced a foggy headlight, caused by moisture inside the headlight housing, replaced housing,lens, hid ballast, and igniter. Experienced rough up shift or down shift from the automatic transmission seemed as if it would stay in the gear too long and then drop into gear with a harsh revving noise and a pull feeling from torque. occured when doing rolling stops Upon replacement of a complete headlight assembly the hid type, owner had to return for an additional visit to have the headlights aimed properly.
Mar 2012 32940 mi	Water leak into a headlight. Condensation into a headlight. Fog inside my headlight. Water pooling at the bottom of my headlight
Apr 2013 47120 mi C $1400	Brakes seized on calipers, totally destroyed rotors and pads
Jul 2013 48360 mi C $400	Loud noise vibration type sound worse when turning wheels left to right
Dec 2013 52080 mi	Intermittent heat when vehicle idled,
Apr 2014 54240 mi C $230	Lower door gasket torn away from lower door trim due winter freezing ice build up
Oct 2014 60140 mi C $250	Noise or thunk would occur after rolling over a bump at slow speeds or turning. Dealer assessed the issue and ordered the part to make repair. Lower driver side sway bar end links and bushing.

Ford Flex in Saskatchewan, Canada Apr 2011 - Jul 2015
Jan 2012	Oil seal replacement to stop leak.
Sep 2014 47120 mi C $1800	Rear door power lift repaired. Still not working. Changed locking mechanism and controller. They want to change lift motor now.
Jul 2015 53320 mi C $800	Rear tie-rod replaced, both sides Rear sway bar linkage broke

Ford Flex in Maine, United States Nov 2010 - Mar 2012
Dec 2010 27000 mi	Problem with adequate heat. Last year, first noticed in winter, heater core replaced per Ford TSB. Did not solve problem. Took vehicle back last month...recent Ford TSB recommended flush of coolant system and update computer...helped a bit
Feb 2011 29000 mi	Still having same problem with inadequate heat. In contact with Ford..engineering rec a specific remedy. Dealership attempted (with their most experienced mechanic)....did not solve problem. Then was told field engineer from Ford would exam
Mar 2011 31000 mi	Repair number 4 attempted at dealership, this time with supervision of Ford field engineer...problem ultimately not fixed. Working with Ford (they have not been the best to deal with on this) but may invoke "Lemon Law"

Ford Flex in Ontario, Canada Jul 2010 - Sep 2016
Apr 2011 22940 mi	Stabilizer bars ordered for the front end Stabilizer bars installed.
Jul 2011 26040 mi	Intermittent wobble of steering wheel during slow speed braking. Dealership replaced rotors, pads, calipers re: Technical Service Bulletin. Phone connection stopped working.
Dec 2011 33480 mi	Replaced automatic tailgate arm.
Jun 2013 46500 mi C $285	Front Stabilizer Bars replaced (again)
Jun 2014 57040 mi	Boot torn. Axle replace under warranty.

Ford Flex in Illinois, United States Feb 2011 - Oct 2016
Jul 2016 156000 mi US $200	Blower motor failed
Oct 2016 164000 mi US $200	Headlight

Ford Flex in Texas, United States Jun 2012 - Jul 2013
Jul 2012 54700 mi US $400	When the ambient temperature is above 100 degrees the air conditioner blow hot air for the duration of the time in vehicle. Furthermore the electrical system flickers random numbers at different times. We tried a new fan which DID NOT WRK!

Ford Flex in Colorado, United States Oct 2009 - Apr 2012
Jan 2010 18500 mi	PASSENGER DOOR WILL NOT UNLOCK USING THE KEY FOB OR THE INTERNAL BUTTON
Jul 2010 8000 mi	replaced the defective throttle body
Aug 2011 18000 mi	replaced throttle body, this is the 2nd throttle body replacement

Ford Flex in North Carolina, United States Jan 2013 - Mar 2013
Mar 2013 62000 mi	Clunking noise in front end was initially diagnosed as a transmission noise. After several trips, it was discovered to be a stabilizer bar. Also replaces one tie rod end and did four wheel alignment.

Ford Flex in Florida, United States Apr 2009 - Mar 2011
Jul 2009 3000 mi	front center console latch
Jun 2010 18000 mi	ongoing issues brake noise tsb brackets console latch repaired for the second time
Jan 2011 13000 mi	After console latch repair not completed properly, used rusted screw, wrong size, fell out and when I lifted the console cover other screw broke off, required a new cover, i'm sure ford paid for it, but the dealer should have eaten it.

Ford Flex in New Jersey, United States Oct 2009 - Dec 2017
Aug 2009 16000 mi	Replaced rear pads and rotors per TSB
Aug 2010 30000 mi	Replaced front pads and rotors per TSB
Sep 2011 40000 mi US $275	Check Engine light for ODC P0605 ECM ROM

Ford Flex in Saskatchewan, Canada Feb 2009 - Mar 2011
Feb 2011 36580 mi	axle seal leak

Ford Flex in Michigan, United States Nov 2013 - Apr 2015
Dec 2013 71000 mi US $372	Frozen front slide brackets and unnecessary stability control activation.

Ford Flex in Alberta, Canada May 2009 - Jul 2012
Jun 2009 13020 mi	hard shift from first to second. reflash.
Apr 2010 27340 mi C $86	Leaking seal on PTU fixed under TSB
Dec 2011 55180 mi C $570	Worn Tie rods replaced and alignment done Replaced weatherstripping in passenger door

Ford Flex in Ontario, Canada Jul 2009 - Mar 2010
Aug 2009 16120 mi	Leaking rear hatch

Ford Flex in Missouri, United States Sep 2009 - Jun 2016
Oct 2009 7000 mi	Power captain chair would not power fold.
Dec 2010 34000 mi	Typical front brake grinding problem with 2009 Flexes. Dealer replaced pads, rotors, calipers, and springs.
Jan 2012 61000 mi US $329	Front wheelbearing replaced.
Apr 2013 87000 mi US $998	Roar in back/front?????. They can't find the problem. Installed both rear wheel bearings. Installed right front axle with carrier bearing.
May 2014 109000 mi US $25	I replaced the air circulation actuator motor

Ford Flex in Massachusetts, United States Aug 2009 - Mar 2010
Sep 2009 7000 mi	The car has been in the shop for about one month of the three months I have owned it.I just picked it up today after the fourth attempt to fix a bad leak. I don't know if it is fixed yet.

Ford Flex in New Hampshire, United States Jul 2012 - Dec 2015
Dec 2014 102000 mi US $35	Outside mirror switch replaced
Oct 2015 119800 mi US $600	Wheel bearings left front and rear

Ford Flex in Michigan, United States May 2012 - Jun 2018
Nov 2013 78000 mi US $1260	PTU replaced
Jun 2014 90000 mi US $85	Sensor replaced
Jun 2017 145000 mi US $600	updated software
May 2018 168000 mi US $125	Replace actuator

Ford Flex in New York, United States Feb 2009 - Jun 2012
Aug 2009 5000 mi US $40	Front door handle trim loose. Fell out. Dealer replaced. Capless fuel filler trim fell off. Dealer replaced with new parts.
May 2012 36000 mi	Recirc door flapping on change from recirc to fresh air. Memory side view mirrors losing position.