Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 201 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Fixed some squeaks and rattles before warranty expired.
46000 mi
My sunroof drain tubes are not draining and water is pouring onto my floorboards (Driver and left passenger side) I'm fighting with Infiniti corp and haven't gotten it fixed yet.
Convertible roof mechanism failed several times. Dealer could not reliably repair. Replaced over $9000 in parts on warranty. Twice the roof was stuck in the down position. Last issue was probably the hydraulic pump, another approximately $5000 in parts alone. Would have been a disaster without warranty. No longer have the G37.
the Infiniti dealer replaced a trim seal around the door and the problem was eliminated
6000 mi
Front dashboard squeak that cannot be replicated by dealer. Only happens when ambient temp is below 50 degrees.
16100 mi
Plastic cowl that rests above windshield creaked; became worse in cold weather. Some form of tape was added between the cowl and glass.
11400 mi
Continued plastic squeaking/creaking from windshield cowl.Tape was removed and reapplied, which reduced, but did not eliminate the issue. Noise varies with outside temperatures.
19200 mi
Creaking noises from plastic cowl that rests on windshield (worse in cold temperatures). Tape installed in previous attempt to resolve issue was removed. New tape/foam material applied to secure cowl.
Bad headliner rattle. Dealer provide loaner and fixed it
25000 mi
US $60
The sunroof has a drain that has a plastic part. The part failed and water was penetrating the cabin. This is not covered by warranty. However, the dealer and Infiniti covered this under goodwill; and I paid a nominal amount. The repair itself was very time consuming but the part itself was rather inexpensive. This to me seems more like a manufacturing defect
32000 mi
Water penetration into cabin. Problem lies in sunroof drains that become blocked. This is a problem noted in various YouTube videos and G37 owner forums. I was able to get this covered by virtue of an extended warranty Arguably the terms of the warranty do not cover water leaks. However I was able to induce the dealer to repair. This requires replacement of the drain hose (only the two front hoses; although there are also two in the rear of the sunroof opening) and the drain hose grommet which passes through the firewall and allows water to drain to the ground. This problem is very disappointing to me. I like the car very much. This is a design defect and Infiniti should be embarrassed. Our other car, a 2004 Lexus RX330, has a sunroof and we have never had a problem.
190000 mi
Water entering car and pooling on passenger floormat. Unable to find source. They blew ac lines and sunroof drains free but it was not that.
Windshield noises, fixed by dealer - they installed some sort of felt liner underneath the windshield and the noise is gone. Prior to the fix, it was particularly noisy on cold days.
Third time to dealer and sunroof is still leaking. They said they replaced entire sunroof assembly but it still leaks just as much as before. Dealership is trying to wash their hands of this problem saying they cannot recreate the leaking.
Cupholder latch stopped working. Replaced on first trip, but discovered peeling of trim on console cover when picking up, so rescheduled for that.
21300 mi
Rattles
95000 mi
US $900
Sunroof Leak. Appears to be a common issue with these models
110000 mi
US $110
Before you buy an Infiniti do yourself a favor and google “Infiniti sunroof drain leak.” 2/4 have failed on my car resulting in water intrusion to the inside of the car.
10320 mi
C $70
wind whistle on front door was due to the weather stripping not fitted properly and loose. weather stripping was reinstalled properly and road tested, resulting in little wind noise.
32240 mi
C $320
WIND NOISE STILL NOT SOLVOVED
45260 mi
C $1200
Replace driver's side floor mat clip, nearest to centre of car
Rattling noise when driving over bumpy pavement. Took 3 trips to the dealership but they finally isolated the problem and fixed it. All covered under warranty.
The hard top convertible hood was making a lot of noise when folded into the trunk
12000 mi
Auto convertible top still not functioning properly
15000 mi
CONVERTIBLE TOP TREMENDOUS CREAKING. NOT RESOLVED
31000 mi
The convertible top has had a rattle for 4 years. After bringing to the selling dealer several times with unsatisfactory results I called Infiniti directly. They suggested a different dealer for repairs. They successfully repaired my problem
15000 mi
loud noise in roof over driver side. Dealer replaced locking assembly for the convertible top, seems to have fixed the problem.
16000 mi
Replaced right side headlight due to len's fogging on the outside.
30300 mi
One of the flaps attached to the trunk lid that is part of the convertible cover when the top is down did not close and was hanging in the trunk. The Dealer replaced 2 parts.
3000 mi
Convertible top got out of sequence during opening operation causing four dents in roof panel. Electrical sensor replaced by dealer and car sent to a body shop for dent and paint repair.
15000 mi
Roof leaking at panel seals. Also had headliner replaced.
17000 mi
Roof still leaks some and new headliner failed. Headliner repair again.
34100 mi
Convertible top again! Headliner repair and fixed rattles in roof.
2200 mi
Drivers Side Seat Bolster(wear due to part inside seat protruding to edge of seat.
4000 mi
Convertible top stuck, sensor broke, damage req'd body shop repair & repaint. Under warranty
Wind noise right rear door. Dealer fixed it under warranty.
35000 mi
Knob on navi system peeled paint. Replaced under warranty
35500 mi
Headlights hazed
9920 mi
Wind noise from rear passenger quarter panel window, seal replaced.
45000 mi
Wind noise from rear of vehicle.
15000 mi
Rear passenger window seal went bad, letting in wind noise. Seal wasw replaced. Front middle console cupholder was also replaced after spring went bad.
1000 mi
Kick panel on passenger side was warped. Part ordered during normal maintenance visit and repaired in a second visit a few days later.
Squeak that was addressed at cowl area. Taken back second time and parts are on order. Evidently this was related to a much earlier visit where the spray nozzle was changed out and a piece of cowl trim was omitted.
1860 mi
Trunk lid rusted on a less than 3-month old car. Infiniti would not replace the trunk. Got rid of a rust bucket and bought a brand new rust bucket. Spend $50k on a new car and the paint is no better than my previous crappy Mazda. Trunk repainted. Trunk lid rusted on a less than 3-month old car. Infiniti would not replace the trunk. Got rid of a rust bucket and bought a brand new rust bucket. Spend $50k on a new car and the paint is no better than my previous crappy Mazda.
11020 mi
Rattle from the windshield area, probably the cowl by the battery area.
24800 mi
Crack in paint
35340 mi
Replaced rear passenger door rubber seal Both wipers arms had surface rust at the pivot location.
11160 mi
Wind/whistling noise from rear passenger door. Dealer test drove at 18000km scheduled maintenance, ordered part, and replaced under warranty
33300 mi
Flaking silver plastic trim on center console lid. Console lid replaced under warranty.
52000 mi
Annoying creaking coming from windshield. Fix was a known issue affecting outside cowling at the windshield bottom.
driver's door lock was squeeking. dealer replaced latch mechanism gas pedal was squeaking. fixed according to TSB
38000 mi
3 circular spot welds on middle-bottom of inside of trunk lid were just beginning to rust. Dealer fixed/repainted under warranty
44300 mi
Trunk continued rusting. Dealer repainted entire trunk, covered by Infiniti warranty
10000 mi
tighten rear seat belt bracket tighten rear seat belt bracket
14700 mi
rattle from rear seat bracket?
21000 mi
Weather strip around top of all doors (except driver side) was loose & detached. Dealer repaired and re-attached under warranty with new adhesive.
60700 mi
Both seals on rear doors were detaching from the door on the top. Dealer says it's from people closing the door by pushing on the seal. Dealer re-glued the seal. I believe the adhesive is ineffective since this is the 2nd time.
Roof rattles like a Plumbers truck. They hear the problem, have to order a part. After a delay, substandard loaner, they apply some lube and return the car. After a day or so its just as bad as before.
22200 mi
Headliner failure. Clamps holding convertible top headliner broke causing headliner and strings to hang into passenger compartment.
15200 mi
Convertible roof rattles
13500 mi
Convertible hard top making squaks and popping noises
21000 mi
Letter had fallen off Infiniti emblem on trunk lid Convertible top squeaks
Cable from exterior door handle broke, had to replace the whole door lock actuator. Bought one used. No aftermarket available Infinti wanted $650 CDN for new one. Got a used one off ebay for $100
water was leaking into interior had to have drainage cleaned and trim refit
70000 mi
US $1015
The front bumper clear coat paint is sloughing off.I have at least 15 different spots where the clear coat has come off and the bare black paint is left exposed.
39000 mi
Paint peeling from steering wheel. Replaced steering wheel under warranty.
45000 mi
Rattle coming from the windshield area on the passenger side. Dealer replaced vent, housing for the insrument cluster. Rattle seems to be gone for now.
8000 mi
Dealer fixed rattling trim in dash.
29000 mi
Lumbar support started to squeak under pressure, and front console trim had become very creaky. Lumbar support repaired with new part, creaky trim rigged/fixed by lining console parts with felt automotive tape.
8000 mi
wind noise from rear passenger window
54200 mi
Replace steering wheel due to peeling paint
10000 mi
US $950
Worst quality of paint I have ever encountered, chips that went all the way to the medal and had to have 1/3 of the car repainted.
80000 mi
US $350
Water leaking into passenger cabin; passenger wheel well area. Dealer found bad fresh air intake and had to be ordered. Took approx. 7 days to get part. Total repair time was about 3 hours.
Bracket that holds the rear license plate lights had rusted out completely. New bracket obtained online, and a surprisingly difficult replacement was done.
38500 mi
Instrument panel cowl was coming loose at the corners nearest the windshield. Cup holder lid not functioning.
41000 mi
The finish on the trim around steering wheel was coming off. Trim replaced. Weatherstip pulled loose from top of driver's side door. Weather strip was replaced.
50000 mi
US $80
Paint developed hazy spots on the hood, roof, and decklid
Rattle continues. This has been reported by a number of other G37 convertible drivers on the Infiniti forum. Looks like a problem with the first generation of this model.
5000 mi
Same rattles continue ...
6000 mi
Rattles fixed.
8000 mi
We were informed of a Service Bulletin for rattle.
8500 mi
Dealer indicated that engineer from japan was coming and that he would take a look at the car/problem. Failed. Have given up.
12000 mi
This is the 8th time we have brought the car in to the dealer. The car has been with the dealer over 30 days. We are going to try to initiate a dealer buyback of the car.
12000 mi
Asked Infiniti to take car back, and they did.
55000 mi
Convertible roof showing error messages
55300 mi
Convertible roof showing error messages and locking in open position.
55600 mi
Convertible roof showing error messages and locking in open position.
57000 mi
Repeated error messages and locking in open position with convertible roof. It didn't have a problem the few times it was opened for trade in evaluation ; )
50500 mi
Roof rattling. Knocking sound in the trunk when top down.
Clear plastic cover over dash instrument panel detached and slid forward about 1 inch. Service tech found it and ordered fix under warranty while there for first oil change. No charge, didn't add any time to expected service visit.
10000 mi
Interior panel was not flush with center console, would bend and pop-out .5 inch. Dealer confirmed, ordered parts and replaced under warranty.
44000 mi
US $380
Wood trim in door panels defective (came undone) and was replaced.
17500 mi
I had the trim replaced due to discoloration and peeling away. I also had the steering wheel replaced because of the peeling away. Also had the TSB update because the car was jerky when shifting from 4th to 3rd to 2nd.
Weatherstripping at top of each window had been pinched and wouldn't return to normal. Decided on replacement stripping from the dealer additional leaks detected and car stayed at dealer until fixed
51000 mi
Rattles in dash and headliner
87007 mi
US $20
Hood Lever rusted shut. Forced open and replaced lever
Trim on my steering wheel was peeling off. They replaced that under warranty, but I had to pay a $100 deductible. The trim is wearing off on my hand guards, but they said this was not included under my warranty.
A plastic cover of the power window switches on the interior of driver side door has started to peel and got replaced under original warranty. Service performed during regular maintenance - no additional time/cost.
46400 mi
Bumper was repainted last year due to deep scratches and the paint started to peel within a year. Took the car in to dealer to get repainted again and within 2 weeks the paint is peeling once again. Will take it back soon.
57000 mi
Dealer repainted bumper (3rd time)
45000 mi
US $60
Steering wheel trim surface delaminated. Dealer replaced entire steering wheel driver door rubber seal allowed water to leak into footwell area causing musty odor. Dealer replaced 2 weather stripping rubber seals on driver door. Problem fixed.
53000 mi
water leaks on drivers side when raining, onto floor from firewall area near emergency brake pedal. Problem is inconsistent. Dealer mechanics and body shop unable to replicate leak in 4 visits since November. Latest visit unsuccessful.
35000 mi
US $500
interior black trim was peeling all over. Dealer noted this was a common fix and done to older leases. So he applied black trim paint to all affected areas.
24000 mi
US $65
Upgrades that were included when buying the car in Dec still are not to be found. Also a small crack on the driver side leather seat was fixed and now is much bigger and worse.
4000 mi
Minor wind noise at high speeds. Dealer re-aligned driver side window seal.
21000 mi
Tick noise from C pillar. Dealer removed back seat, pkg shelf, r. window and finally found weld that had come apart inside C pillar causing two metal pieces to tap each other. They sent to body shop to reweld. The noise is gone and car seems perfect.
1000 mi
Small dent/ding noticed in rear quarter panel a few days after delivery. Notified dealer and brought in for paintless dent removal 2 days later.
1000 mi
Weather stripping surrounding the doors was coming loose, service bulletin noted this problem as well. Double sided tape was applied for repair. An interior driver's side door trim panel piece was coming loose and rattling. A replacement part was ordered.
25000 mi
Rattle noise coming from rear speaker deck, rattle noise coming from steering wheel
31000 mi
Console was coming undone. Hook were replaced under waranty.
21000 mi
3 bubbles of paint appeared on hood. Dealer Bodyshop thought it came from being improperly prepped at factory, repainted under warranty.
45700 mi
Steering wheel and door trim replaced for peeling paint with new parts of a different material.
58000 mi
Driver's side seat pan foam deformed. Was replaced under warranty.
26000 mi
Top of dash separated over instrument panel. Piece replaced.
47000 mi
Have an ongoing rattle under the front console under high RPMs.
40000 mi
Interior trim around windows and lock buttons was replaced on both driver and passenger sides because original trim was severely vulnerable to scratches and wear.
56000 mi
steering wheel and shifter had excessive scratches. Both were replaced under warranty.
84000 mi
US $85
"Hammering noise" diagnosed as loose under-vehicle cover.
43000 mi
US $120
steering wheel paint peeling off
150000 mi
US $300
Sunroof drains were clogged causing water to overflow into interior.
86000 mi
Dealer broke off Infiniti engine cover logo when detailed during oil change. They will replace the part.
105300 mi
US $150
Passenger side sunroof drain connection at the headliner came loose. Water came into car and soaked carpet. Drain cleaned out and a clamp was placed on the rubber hose, no further leak.
Discovered 2 paint chips on front bumper, took back to dealer & they have their body shop repaint the bumper.
50000 mi
US $48
Wheel center cap was lost and so a new one was installed.
Passenger side weather stripping was coming loose.
48000 mi
soft plastic trim on steering wheel and door cups had marks where plastic was rubbed off. Steering wheel replaced as well as cups.
31300 mi
broken cupholder
41000 mi
Corrosion on paint on the trunk area.
60000 mi
US $575
replaced the interior door cup handles. Paint was pealing off
42000 mi
Rattle in passenger seat
48600 mi
Rattle in passenger seat when unoccupied
41000 mi
With sunshade open, sunroof would rattle in the closed position. Also when closed, the sunroof had lots of movement when pushing against the glass (towards the sky).
47000 mi
Noise/rattle from front driver and passenger doors while driving. Service technician lubed weather stripping that reduced the noise and advised us to do the same at regular intervals to prevent recurrence.
35311 mi
Trunk lid was misaligned, realigned and touched up paint.
19000 mi
Stereo (Bose) at moderate levels vibrates and rattles doors. It sound like loose wiring in doors hitting plastic. Dealer said Infiniti does not cover, I plan to escalate to Infiniti Corporate.
30000 mi
Seal protruding from trunk finisher.
62400 mi
US $900
driver door bezel replaced, lights repaired
128000 mi
US $106
Chrome plating had begin to peel in several places on the upper grille. Replaced the unit with a new grille bought from Rock Auto.
13480 mi
Repaired corrosion on trunk lid.
4000 mi
Rubber moulding/gasket on top of left rear -passenger door was off the track. They reinstalled the moulding/gasket.
13000 mi
Stitching in rear seat upholstering was coming undone. Replaced seat.
Passenger window did not seal properly when door was closed causing wind noise on road/highway above 45mph.
1000 mi
Cut in passenger side door panel.
7000 mi
Chrome piece came loose from passenger side dash vent.
8000 mi
US $44
Rattle in dash. Dealer claimed it was seat mount. Replaced mount, noise still there. I need to go to the dealer and show them the problem
13000 mi
US $800
Rattling in dash. Corporate tech support got involved and instructed dealer to perform specific tests. Outcome of tests resulted in Infiniti shipping an entire new dash assembly. Waiting for final install and test drive. Dealer provided new loaner.
14900 mi
US $850
Still popping sounds in dash after dash replaced. Infiniti is sending design engineer next week to evaluate. If car can't be fixed, I am going to pursue lemon law.
16000 mi
Rattle in dash repaired after 5 months of trying. Infiniti reimbursed me $1200.
19000 mi
Brief buzz in instrument cluster on hitting sharp bumps. Dealer lubricated cluster mounting point.
36500 mi
Rattle in instrument cluster noticeable only on sharp bumps. Mechanic "insulated" instrument cluster. Repair not successful. Since not constant, will not try again.
24200 mi
Water leaking from drivers side door area and window Water still leaking into the car from drivers side window door area
11000 mi
Requested tightening of sunroof/frame to cure rattling and wind noise. Dealer claims no repair necessary. Repaired by owner.
56000 mi
US $5
Replaced badly scratched steering wheel trim. Known issue with 2008 soft-touch plastic coating. Refinished stainless steel on doorpulls because of scratches.
59000 mi
US $60
Refinished headlights due to oxidation and haziness.
17000 mi
The leather seat on the driver side was bubbling/stretching. Dealer repaired at no cost.
33000 mi
RF wheel was flaking paint/finish revealing a dark background. Dealership re-furbished the wheel. However, the wheel color does not match the OEM wheels
1710 mi
Coolant odor - NO leak found
Low Beams appear aimed too low - Checked and found to be within specifications.
Clear Bra peeling and turning black around edges - Had all pieces removed due to discoloration and peeling.
Check air-bag off lamp - Airbag cir
10000 mi
Both headlight assemblies have condensation occurring inside. Both headlight replaced. One week later, passenger headlight exhibiting condensation again on the inside.
10000 mi
Returned car to dealer to have passenger headlight assembly replaced.
Drainage channels in sunroof stopped up. Leak into floor on passenger side. Shop blew out lines with compressed air.
27000 mi
Drivers side door trim around upper speaker leaking. Replaced all door and window seals.
62000 mi
Had to replace the gauge cluster dash padding. It was peeling up from the left side.
41000 mi
Loose console padding was replaced under warranty.
46400 mi
Sunroof failure - motor stripped gears. Sunroof stuck open. Repaired under warranty.
26000 mi
I had a new muffler installed per service bulletin to fix a rattle issue.
28000 mi
Replaced leather seat back after being deformed
2000 mi
Rattles that the dealer could not hear.
10000 mi
Exhaust rattle when cold.
23000 mi
The door panel was damaged by a window tinter (contracted through the dealer) - so they pick up the cost for fixing it. I am very happy!
40000 mi
Minor peeling on steering wheel, dealer replaced steering wheel paid for by Infiniti.
7000 mi
Passenger seat cushion leather split starting at perforation in leather.
15500 mi
Rattle in muffler. Muffler replaced. Manu defect.
10000 mi
The right side of the lower seat "wing" leather was cracking more so than the rest of the leather. The right side of the lower seat "wing" leather was cracking more so than the rest of the leather.On second visit the dealer had the lower seat leather replaced.
19000 mi
Sunroof shade rattles, has been repaired before. The rubber seals dry out and cause a rattle, requires the rubber to be cleaned and lubricated. It is a known problem with G37 sunroof shades according to the dealer.
34000 mi
The instrument cluster cover (vinyl, I think) was warping on the left side and sticking out a bit. I never noticed it, the dealer brought it to my attention and they replaced it for free.
Sunroof Motor Misalignment - screws holding motor in place loosened causing motor misalignment. Dealer re-tightened bolts. Door handle premature wear - dealer replaced all four door finishers. Steering Wheel premature wear - rubber accents around steering wheel controls were easily scratched - dealer replaced entire steering wheel under warranty Rear Cup Holder Spring Assembly - broken due to excessive use (kids) - dealer replaced under warranty.
25000 mi
Interior driver's door trim. Support for headrest was broken.
42000 mi
Driver's side door pull was peeling.
48000 mi
Peeling steering wheel and rattle in the gauge cluster Steering wheel replaced, gauge cluster replaced.
37900 mi
Reattached door seal rubber, replaced driver's side arm rest due
to scratching. Replaced sunroof due to leaking seal.
42200 mi
Sunroof weatherstripping kept falling out. Instrument cluster trim sticking out, no longer flush. Weather stripping adjusted - known issue, TSB was issued for it.
Instrument cluster trim was replaced under warranty - they had the part.
43000 mi
The rear tail light was getting condensation in it.
7000 mi
Sunroof rubber element falling off
ECU re-flashing
Key fob replacement
38000 mi
Material on grab handle for the drivers door panel was scraped off from closing the door. Dealer replaced door panel under warranty
The S emblem on the trunk had the paint come off, they replaced it with a new emblem.
7000 mi
Door seal
13000 mi
Loose upper dashboard bolt, been trying to find this rattle for a couple of months now, finally was prevalent enough for the service manager to hear on a test drive! Quiet now!
2000 mi
The rubber molding came out from the sunroof.
58000 mi
Steering wheel and door pulls had peeling surfaces. This is a noted problem with MY2007 G35. Parts ordered and replaced under warranty.
40000 mi
Steering wheel and door trim replaced, weatherstripping was repaired or replaced
3500 mi
Sun Roof trough cover replaced after kept falling off
6000 mi
closeout gaskets for sunroof not attached properly at factory
6750 mi
Front Driver side Chrome modeling loose (warranty) Front Passenger side weather strip repaired (warranty) Gas cap tether repaired (warranty)
52700 mi
C $100
Rear wing (sport model) is coming loose. Had to fix attachment bolt.
64480 mi
C $450
rust @ rear trunk liner. Caused by lip/liner vibrating on paint. $450-600 to fix.
71300 mi
C $450
OEM trunk lid lip rust. Trunk was removed, rust was removed and trunk was repainted. Problem is common on G35 and G37 sedans. The plastic lip cuts into the clear-coat over time causing corrosion to start.
6000 mi
Sunroof liner detached from sunroof. Fixed with application of tape from rattle kit as per TSB.
12000 mi
Rattle somewhere at the back of the car. Dealer adjusted a few items that might have been rattling, but symptoms persist.
16000 mi
Leaky sunroof seal; also has a TSB. Leaky sunroof seal; also has a TSB.
20000 mi
Rattle in front passenger area.
24000 mi
Rattle in front passenger area.
28000 mi
Rattle in front passenger area. Loud rattles coming from around the B pillar at low speed over rough roads. Passenger seat squeaks over bumps when under load.
76000 mi
Various rattles and squeaks. One of the worst ones appeared to have gone away, but it was always difficult to reproduce, so I can't be sure, and new ones popped up anyway. I gave up trying to get them fixed.
60450 mi
Door handles replaced under warranty per factory good will. Drive belt replaced for prevention. Replaced steering wheel due to paint peeling. Replaced under warranty
114000 mi
US $1000
Replaced all 4 door arm rest panels. Replaced steering wheel. The plastic coating or paint had peeled excessively and was very noticeable.
54000 mi
Replaced glass and seal to sunroof; discovered while still under warranty but repaired later
Manufacturer replaced chrome front grill. original grill chrome was chipping/flaking off.
57500 mi
Steering wheel trim replaced due to wear.
60000 mi
Drive power window switch trim piece replaced due to surface flaking.
57000 mi
Passenger seat made noises when someone sitting, fan belt squeeking
9000 mi
US $57
Moon roof gasket repaired. TSB
21000 mi
US $89
Driver side window seal needs replacing - wind noise excessive at highway speeds. Dealer would have to keep car overnight to order part and replace so I decided to wait until another time.
24000 mi
Driver's side window seal replaced.
38000 mi
I complained about the paint coming off the interior door handle and the area on the steering wheel where my thumb hits. They replaced the handle free of charge, but couldn't do anything with the steering wheel due to air bag unless I paid $1,500.
24000 mi
US $50
Sunroof trim
87860 mi
C $90
Moldings around three of four doors needed to be re-secured to the doors.
36000 mi
Steering wheel replaced under warranty for cosmetic reasons.
33300 mi
Rattle in package shelf area could not be replicated
27000 mi
Weatherstripping falling off all four doors.
repaired according to TSB, no parts ordered Dashboard squeak above gauge bezel.
125000 mi
US $66
Air leak from aluminum rims caused by corrosion.
60000 mi
Screws became loose from sunroof motor causing it not to function
31500 mi
Cup holder insert in front console broken. Ordered.
31500 mi
New cup holder insert installed.
45880 mi
Sold because of surface rusting (trunk) from under the paint, started January 2011, which warranty didnt cover.
22000 mi
Driver seat rocked occassionally upon applying brakes.
Squeak or clicking noise coming from dash and windshield interface.
12000 mi
Rubber molding between front passenger body panel and windshield peeling off.
14000 mi
Rubber molding between front passenger body panel and windshield peeling off. Original part ordered was wrong, had to reorder the part. Rubber molding around sunroof came unattached and had to be repaired.
perforation rust was bubbling out on the driver side door -upright frame around window. Body shop fixed and repainted; also had rustcheck applied but that is not part of the $310 - it was another $130
37500 mi
US $40
dashboard coming apart, fast deterioration, even if the last year is under cover. Covered with Vinyl carbon fiber sticky roll. looks great.
132000 mi
US $340
Hood hinges locked up and were replaced. Seems unusual.
Center console keeps creaking, annoying noise. Dealer put foam padding around inside of console where you can't see it to create less of a moving/freeplay condition. Seems better.
42000 mi
Driver's seat had premature wear on leather. The seat leather was repainted but not to my satisfaction. The seat leather will need to be addressed again.
52500 mi
Trim from bottom/front of passenger seat broke off.
59500 mi
Driver's seat bottom trim fell off. This is the second time a piece of trim just came apart. The last time it was the passenger side trim.
83000 mi
Moonroof would not stop at closed position. Would either be at completely open or vented. Needed to manually stop it at closed position.
47000 mi
Rattle in center console by cup holders. The rattle was not reproducable by dealership but rattle came back the next day.
75100 mi
Driver's side front splash guard was warped and cosmetically could not be fastened tight to the body panel. New splash guard was installed as a "We Owe You" item under terms of purchase.
81500 mi
US $100
Rain water leak into interior at driver side A-pillar when car at rest, Replaced body-side weld. Still leaked at next hard rainfall.
Drivers side interior rear quarter panel foam padding peeling off due to factory adhesive failure. Will assume failure due to years of interior heat exposure. Removed rear seats, removed interior panel, applied new spray adhesive, reapplied foam padding, reinstalled panel, reinstalled rear seats. Labor intensive.
25000 mi
Sunroof was creaking and the dealer regreased the arms under mfg warranty.
35000 mi
Sunroof rubber seal?
16000 mi
Window seal was letting water leak in to driver's side. Replaced by dealer, no questions asked. Window alignment also adjusted.
Lots of rattles, they fixed 2 of them but several still persists. Rattles/squeaks not covered after 12 months, so this was a special "favor" to do it for free. It probably won't happen again.
wind noise from passenger rear, present since delivery, more annoying than anything. fixed under warranty (adjust rear pass door seal)
34000 mi
Wind noise from pass rear, better than before, replaced door seals again.
47120 mi
C $300
Door corrosion. All 4 doors replaced under warranty and painted.
90000 mi
The Driver's door armrest has sunk and now a large portion of metal is pushing against the door covering. Cost to repair from the dealer, $545.00
68200 mi
Rattle noise coming from rear view mirror.
65100 mi
Door seams (where outer door skin meet inner door skin) were corroding. Infinti admitted it was a known problem and offered to replace all 4 doors. Infiniti would not pay for colour matching the new doors with the rest of the vehicle.
Rattle in roof behind driver seat. Had to remove nearly all interior trim plus rear seat to get access above headliner. Found loose bolt holding sunroof rail to sunroof bracket. Applied loctite and tightened. Total time: 8 hours. $none
57000 mi
US $9
Foam-backed leather trim on interior door panels started separating at top of trim area. I bought foam-compatible spray adhesive and fixed it myself. It lasted about a month and has started to peel again.
Rear window squeak finally eliminated on third attempt.
30000 mi
There was a loud rattle coming from the back passenger roof deck. It was determined that a spot weld had come loose and the the interior was removed to weld and correct the problem. It took about a week for them to locate the source of the rattle. It was
1000 mi
repaired squeek in dash. was a styrofoam type squeak around the clock
18000 mi
high pitch rattling in passenger door on acceleration through 3000 rpm. Dealer could occasionally reproduce noise but their repair didn't fix the problem. I still hear it.
I had brought my car to the shop (Infiniti of Tucson) and they replaced my sunroof tracking back in February. As I have been driving it heard some rattle. Looked at the problem and over a dozen interior parts had been broken. They denied everything.
Attempted repair of a couple of minor interior squeaks (unsuccessful). Update: I was never quite able to track them down but they were not very audible, especially with the radio on.
Dealer also replaced part of the seat cover that was cracking. Good job.
31000 mi
Driver's side seat cushion is deteriorating due to a small tear in the upholstery. Original warranty exp. 10/26/08, purchased extended warranty. Infiniti offered $500 for a $1300 repair. I will be contacting consumer affairs on this.
Squeaking sound from under the hood. Had new belts put on through Infiniti less than 20k miles. I am sure it is not the belts but the mechanics keep tweeking the belts and the sound disappears for 2-3 days only to return.
replaced the sunroof panel,the weatherstrip was coming loose at the seam; unrelated:brake flush,tire rotation drivers seat track was loose,replace seat track(electric).
61000 mi
US $300
rust at top edge of front windshield,needed factory authorization to repair;replace diff and trans oil;alignment/rotation
63000 mi
The upper windshield moulding was replaced a second time with bad results,they cut the roof rail mouldings too short. Also another alignment; shop did not find bad inner tie-rod on drivers side.
Loose interior door liner (leather) was re-attached. Glove box exterior liner reattached.
157000 mi
US $10
Headlights had heavy haze that was impairing visibility. Used a cleaner from parts house and it worked well. Took about two hours. Headlights work much better now.
36000 mi
No repairs were ever made to the car. The only problems were a whistle that came from the sunroof above 35 mph on cold days the last two winters
90000 mi
Had the door "b pillar" rust issue (also known as the "window sash" rust issue.) The dealer replaced this as a part of the increased rust preforation warranty for this issue offered by Infiniti.
98000 mi
Bad creaking in rear passenger door. Found TSB online, disassembled, replaced two bolts, reassambled and the problem disappeared.
99328 mi
Replace all four doors with completely new exteriors due to rust
110000 mi
US $62
Right or rider hood hinge failed. Have tweaked w/ spray lube. Will replace w/ OEM hinges ($32 each).
29760 mi
Replaced tracks for drivers seat because of grinding noise, warranty.
136400 mi
C $300
Replaced windshield and repaired rusted contour
98580 mi
C $650
remove and replace audio control and climate control finisher board
Extreme squeal coming from belt/pulley system. Shop replaced drive belts and installed new idler pulleys. Squeal still exists. Going back into the shop this week to check for binding pulleys on accessories.
51500 mi
Squeaky seat problem fixed under warranty.
77000 mi
US $875
Rust in both rear wheel wells and door. Rusty sections were removed, new metal welded in, and repainted.
