Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 35 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
A/C - Heated seats not operating correctly Navigation & Sync system not operating well...glitches at times.
4100 mi
A/c - Heated Seats not operating correctly. TSB was issued well before I bought the car. Barely any air comes out of rear vents. Dealer instructs me to close off all front vents which pushes all available air to the rear vents. Unfortunately this stops air from going to the front passengers. Very poor design! Gas gauge operates erratically making it difficult to tell how much gas is truly in the tank
6300 mi
A/c and heated seats not working properly. TSB has been done but resulted in only minor improvement
Front seat pads were replace due to TSB advising of not warming up to correct temp. Satellite radio cuts out very frequently - new antenna and related parts were designed but the "D" pillar trim was found out to be on backorder so the entire replacement was aborted until parts become available.
7700 mi
Factory Recall. Satellite radio had known dropping of signal- antenna & 10 supporting items were replaced. This did correct the problem. Approx. 3 hours time to replace parts.
11000 mi
When I started the car- lost turn signals, high beams and all instrument panel functions available from the buttons on the steering column also the traction control light came on. Dealer diagnosed the steering column control module fault.
14000 mi
Replaced embedded modem per Program 15N04
6000 mi
Seat heater didn't work right
4960 mi
Replaced front seat cushions and backs for heated and cooled seat problem.
9300 mi
Would not start. Battery would not hold charge. Battery replaced.
24000 mi
A bad DSP module that didn't allow the sub woofer to play was replaced under warranty.
5000 mi
Heated/Cooled front seats not working as effectively as possible. Sirius/XM radio reception experiencing a lot of cutouts and interference.
10000 mi
Speed sensor was registering higher than actual speed causing warning lights, indicators and resulting in some systems shutting down such as traction control, ABS and cruise control. Modem replacement
13000 mi
Amplifier is defective. Radio volume continues to phase in and out. New amp is on backorder until Jan. 17. External power mirrors moving erratically when control button is pressed. TSB exists on the issue recommending replacement of BCM.
5780 mi
Sync module failed to connect with phone.
8680 mi
Battery died. Could not unlock door with mechanical key. Had to call professional to come and unlock car. Started the car with boost. Took it to dealer and they replaced bad battery.
10044 mi
Dead battery. It was replaced about 4 months ago. Had to call Roadside Assistance. Mechanical key would not unlock. Mechanic used special tool to gain access to release hood and boost the battery.
5580 mi
recall for faulty antenna
620 mi
Navigation GPS error, navigation not working
7040 mi
Navigation control module replaced
4960 mi
Heated seat heating pads had to be replaced, lack of heat in the winter months
6500 mi
Front seat heaters not heating to specifications.
3100 mi
TSB-0027 Seat heaters slow to produce heat. Removed and replaced front seat backs and cushions assemblys.
4000 mi
Battery dead. The problem was a result of me keeping the key in the car and it kept welcoming me in my garage and the battery died because of the constant drain and the cold.
11000 mi
Heat blowing out of vent even with air on.
15400 mi
Car Battery problem. Problem was a result of an Engine analyzer engaging the car computer every half hour killing the battery. Plus my mirrors keep grinding to position when starting the car. This is a random but still happening occurrenc.
25000 mi
Car kept going dead, Replaced Battery (3rd one to date)
27700 mi
Replaced 4th battery
34000 mi
Blower door stuck shut
41000 mi
Rear Hatch was locking every few minutes causing the hatch not to open or close correctly. 2nd time for repair of latch. This time they replaced it.
Sub-woofer defective, replaced under warranty.
9000 mi
Not recognizing key fob, for lock/unlock, or starting vehicle. User codes not working. Problem appears to come and go.
16000 mi
Speakers come in and out. Static sound. Backup camera stuck on last image on screen.
16700 mi
XM Radio cuts in and out 4-5 times a minute. Clear days, cloudy days. Doesn't matter. Not fixed. Dealer has been unable to fix the problem. ALL electrical components related to audio/Satellite have been replaced.
SYNC system failed to update, resulting in inoperative center display including navigation and all entertainment functions. Dealer could not update system; failed accessory protocol interface module (APIM). Dealer ordered new APIM. Dealer installed new APIM. Also installed glove box door and performed Sirius TSB (parts for both the glove box and Sirius TSB had to be reordered by the dealer because they failed to notify me that they were in and dealer returned parts).
24000 mi
No Vehicle Health System report available; unable to operate car from smartphone app. Dealer updated software and successfully repaired. Required intervention of Lincoln Concierge service to obtain proper software.
2000 mi
Replaced battery !
12000 mi
Ever since I got the car I had a problem with the Sirius radio losing connection quite often. There ended up being a problem with the antenna that also happened to others with this car. They repaired it for free.
19300 mi
I brought my car into the dealer for the scheduled 20,000 maintenance- they discovered that I needed a new battery and replaced it under the warranty
body chassis module slow discharge, drained battery and would not recharge. reflashed the module and replaced the battery.
57000 mi
US $200
Rear tailgate wiper was ripped off in a car wash (most likely, dealer had to remove remainder of the rear wiper arm and install a new wiper arm and blade. I could not get the remainder of the old wiper arm off, and did not want to harm the wiper motor.
25420 mi
Infotainment system could not be updated anymore (needed to due to new phones) - shop cleared and reinstalled Sync software to the latest version. Sync mostly functioned OK but Siri hands free did not work anymore.
27435 mi
Infotainment system crashed - would not restart. Had 'fatal error' message.
11000 mi
The MKC was in for the 2nd Oil Change / Service and I've been having an issue with lift gate opening for no reason when it's parked - (without the key near the car) - typical the car acts fine at the dealership
14000 mi
The Embedded Modem had to be replaced during a recall and they checked the car for a lift gate issue -
11000 mi
Replaced modem. Really don't see any difference. Message (sent to phone) of low voltage doesn't clear. Car sat for a month so maybe voltage was low. Dealer checked it out afterwards and voltage normal but couldn't clear the message.
16000 mi
Driver side mirror rapidly cycles in and out of position when starting car. To stop motion (and accompanying banging noise) you need to manually adjust mirror. Happens 25% of time and dealer has been unable to replicate or duplicate problem. Other than that great car and very good dealer service.
20000 mi
The problem with side mirrors oscillating when car was started became an everyday issue and repeatable at the dealership. Mechanisms replaced.
25000 mi
Continued problem with sid view mirrors jumping in and out when the car doors are open or engine started. Supposedly fixed but NOT!!. Will go back again when we have time
Welcome lighting had failed; we did a reset ourselves but the distance to activate had been greatly reduced. We took it into the dealership and they said it was operating properly. It is not.
