turbocharged 250hp 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-9 in Oregon, United States Sep 2017 - May 2021 | |||
Jun 20184000 mi | Battery died for no known reason. Dealer had to clear a smart key fault after jumping the vehicle. No issue with vehicle while the fault was present. |
Mazda CX-9 in Maryland, United States Jan 2018 - Jun 2018 | |||
Mar 2018200 mi | Second row USB ports inop |
Mazda CX-9 in Pennsylvania, United States Jan 2018 - Jun 2019 | |||
Jun 20183000 mi | Computer, software upgrade, reprogram | ||
Sep 20187000 mi | 2x all warning and indicator lights,alarms etc,came on during driving. vhe running fine at the time,and all warnings ,alarms etc,were unfounded. dealer along with Mazda,checked all wiring systems, connections ecm etc,tested and drove vhe.see what happens in future?according to dealer and Mazda NOT a common occurrence!? do not know if repair is successful? | ||
May 201914000 mi | same as prior,all alarms and warning lights ...shop checked wiring,connections,and reprogrammed |
Mazda CX-9 in Virginia, United States Dec 2020 - Dec 2021 | |||
Jun 202023000 mi | faulty ECU causing multiple failures. Vehicle would go into a limp mode. Replacing the ECU remedied the issues |
turbocharged 250hp 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-9 in Louisiana, United States Nov 2017 - Jun 2018 | |||
May 20187000 mi | Ignition coil failed. |
Mazda CX-9 in Florida, United States Jun 2017 - Jul 2018 | |||
Nov 20178000 mi | System locked up to the point could not turn off the radio or control in any way. Would also reboot while driving. |
Mazda CX-9 in Saskatchewan, Canada Oct 2020 - Oct 2021 | |||
Sep 202053630 miC $205 | OEM battery failed. Replaced with Group 24F AGM battery. |
Mazda CX-9 in Massachusetts, United States Mar 2017 - Jul 2020 | |||
Jan 20186000 mi | [tie-rod] was loose needed to be tightened |
Mazda CX-9 in New Jersey, United States Jul 2017 - Jun 2022 | |||
Feb 202036000 miUS $150 | Battery needed replacement and it was close to end of warranty period. |
Mazda CX-9 in Florida, United States Aug 2017 - Jun 2018 | |||
Mar 20188100 mi | Infotainment system crashing, rebooting, going unresponsive when Bluetooth devices are connected. Right headlight judders when turning in/out of a curve (car equipped with adaptive “steerable” headlights) Moonroof switch sticks, occasionally requires several pushes to open moonroof Right side headlight not properly aimed after headlight replacement. Returned to adjust aim. Tonight I realized it’s still misaligned. Right side headlight unit was replaced last week. Vehicle returned to me with badly mis-aligned headlight. Returned for adjustment. Came back still out of alignment - worse than before. Tech writer assured me it was the best they could achieve (at 6 feet away from a wall, the headlights were noticeably off axis). New service writer & new tech managed to get it right this time. | ||
May 201812000 mi | On highway, a thump then grinding sound happened. Pulled over and found the lower engine cover had torn away from the front attachpoints and bent backwards, jammed into the engine and dragging the roadway. Could not dislodge on the roadside and had to have it towed. Classic Mazda in Orlando’s solution? Bent the damaged part back into place and drill new holes into it to reattach it! I wish I could say I’m making this up. This is how they delivered it back to me (mind you, this is Mazda’s flagship vehicle... $44,000 sticker price). I refused to accept it in this condition and insisted they replace the part and attach it the way it is supposed to be attached. The vehicle is sitting at the dealership waiting for the parts. Going on 3 days now. A thump/strange noise from the right front wheel area is periodically heard going over uneven pavement, changes in grade, or speed bumps. Lower engine dust shield had been haphazardly repaired by the dealer. Part ordered and replaced 2 days later Returned vehicle to dealer for a complete inspection of this week’s repair, as well as all prior repairs. Car is 8 months old and has had the following major repairs: - Replaced navigation screen and software update due to repeated crashes and reboots - Replaced right headlight unit due to jitter/shutter when hitting bumps or in curves - Lower engine shield/cover fell while on the highway, peeling itself backwards and wedging against the vehicle floorpan - Groan noise from right front wheel when hitting uneven pavement/bumps. Unresolved — “can’t duplicate” |
Mazda CX-9 in Texas, United States Jun 2017 - Jun 2018 | |||
Oct 20174000 mi | minor issue with plastic wheel arch trim |
Mazda CX-9 in Manitoba, Canada Jan 2017 - Oct 2021 | |||
Jan 20186510 mi | Driver's side mirror would wiggle while driving on highway - dealer replaced mirror assembly that was still under warranty |
turbocharged 250hp 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-9 in Texas, United States Jul 2016 - Mar 2018 | |||
Jun 201713000 mi | There was a clunking noise in the rear right suspension and a suspension part had to be replaced. |
Mazda CX-9 in Texas, United States Oct 2016 - Oct 2019 | |||
Aug 201717000 miUS $125 | Other car pulled off wheel base trim and had to have it replaced |
Mazda CX-9 in Texas, United States Jan 2021 - Jan 2022 | |||
Jan 202279000 miUS $1600 | PCM software update to fix CEL |
turbocharged 250hp 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-9 in New York, United States Apr 2016 - Aug 2018 | |||
Jun 201715000 mi | Oil pan drain was damaged by dealer tech. It was replaced by dealer under warranty. Infotainment screen was replaced by dealer under warranty |
Mazda CX-9 in Rhode Island, United States Dec 2016 - Jun 2022 | |||
Jun 202222000 miUS $100 | Replaced the driver seat cable (was squealing when seat was moved) |
Mazda CX-9 in Indiana, United States Aug 2016 - Nov 2021 | |||
Feb 20177000 mi | Oil change reminder popped on and would not shut off despite the system showing we still had 3000 miles to go until next service. The Mazda dealer was stumped and found only switching to the flexible intervals 'fixed' the problem. Dealer also updated the system software because of Bluetooth issues | ||
Jun 201713000 mi | Right rear spring started sounding like a old bed at a sketchy motel. Dealer replaced coil spring and rubber protector. Infortainment system was acting glitchy again, with occasional long startup times and occasional reboot while driving. |
Mazda CX-9 in Alberta, Canada Apr 2018 - Jun 2018 | |||
Jun 201815190 mi | TSB on right rear springs |