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Ford Explorer Dealer Practices Pros and Cons
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2011 Ford Explorer Pros and Cons Member1532 Dealer keeps sending me letters telling me I'm violating my warranty by not having services done that are NOT called for in the owner's manual. And they wonder why I won't do business with their service department. |
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2011 Ford Explorer Pros and Cons A member in Ukraine |
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2004 Ford Explorer Pros and Cons A member in Connecticut, United States The Dealers are OK but the Ford Factory is the worst of any manufacturer. I tried to get a factory representative to call me back about my repeated transmission / drivetrain problems but NO ONE would return my calls. Ford Factory Customer Service is ZERO. |
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2002 Ford Explorer Pros and Cons A member in Virginia, United States They refuse to stand behind their cheap parts yet are not bashfull about charging you for continueous repairs for the same parts that need replacement. |
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2002 Ford Explorer Pros and Cons Member3139 Its all dealerships shifty lying salesmen |
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2004 Ford Explorer Pros and Cons Member2583 High profit motive, new car sales, and Commission. Take the profit out of the service department and put the service back in. Every service writer wants to talk you into something you don’t need. |
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2006 Ford Explorer Pros and Cons Member804 Selling pressure and annoying follow up calls... Althought lately this has not been as bad as few years ago. |
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