2009 Ford Flex Ford Flex 2009

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2009 Ford Flex repairs by problem area

Engine (13%)

Transmission and Drivetrain (7%)

Brakes and Traction Control (19%)

Suspension and Steering (10%)

Electrical and Air Conditioning (23%)

Paint, Rust, Leaks, Rattles, and Trim (24%)

Other (5%)

Chart based on 389 repairs.
See TSBs and recalls for the 2009 Ford Flex.

2009 Ford Flex repair cost distribution

$2500+ (0%)

$1000 - $2499 (17%)

$500 - $999 (19%)

$100 - $499 (61%)

< $100 (3%)

Chart based on 69 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2009 Ford Flex repair histories. Log in or join us to see them all.

2009 Ford Flex

Engine not specified

Ford Flex in Texas, United States
Oct 2008 - Mar 2010
Jan 2009

5000 mi
All exterior plastic window panels had dimples from install. Second row seats will not fold up with the push of the button, when the seats are fully rearward. They will unlock but will not fold all the way. 

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2009 Ford Flex 4dr SUV

262-horsepower 3.5L V6 6-speed automatic FWD

Ford Flex in Florida, United States
Apr 2009 - Jun 2011
Feb 2010

19000 mi
Loose bolt on caliper on driver's front wheel. Brake worn by loose bolt and was replaced using a new bolt that had to be ordered. 
Ford Flex in California, United States
Nov 2009 - Nov 2016
Feb 2010

4500 mi
Leaking AC hose. 
Jun 2010

6000 mi
Grinding noise in front brakes. 
Jan 2013

19000 mi

US $100
Replace vent door actuator. Door lock actuator motor. 
Dec 2013

24000 mi

US $222
Replace worn disc pads. 
Nov 2016

38000 mi

US $200
Radiator cooling fans. 
Ford Flex in Ohio, United States
Mar 2009 - Mar 2016
Mar 2010

6000 mi
Plastic trim piece / cover behind drivers side interior door handle broke. A retaining tab on the piece broke off. 
Apr 2010

6000 mi
Trim part ordered and covered under warranty. Replaced by myself. 
Sep 2010

9000 mi
Weather stripping around drivers and passenger windows (window run channel) detaching from door window area. The front center console latch broke and was replaced. 
Sep 2011

16000 mi
Interior trim piece behind front passenger door latch broke and needed replaced. 
Feb 2013

28500 mi

US $250
Front passsenger side wheel bearing needed replaced 
Jan 2014

38000 mi

US $200
Center console latch broke. 
Mar 2015

49000 mi

US $625
Replaced wheel bearings on 2 wheels 
Jun 2015

50000 mi

US $800
Replaced struts and shocks 
Feb 2016

58000 mi

US $380
Intermittent Tail Light issue due to shortage in factory towing hitch wiring harness 
Ford Flex in Massachusetts, United States
Nov 2009 - Oct 2015
Dec 2009

150 mi
Two repairs under warrantee. 1) Warped front rotors replaced 2) Verticle trim on doors replaced because they were screwed on too tightly causing a dimple. A second visit was needed at 800 miles b/c new trim was not installed correctly. 
Oct 2010

14000 mi
Two problems. 1st was a sound at cold start which sounded like the starter was engaged too long. 2nd was an engine light. Diagnosis - Cam Phasers. Job took 2 days b/c dealer didn't start work on 1st day. Cam Phaser repair solved 1st problem 
Mar 2011

20000 mi
Backup warning was undependable. Sensor(s) were replaced 
Oct 2011

29000 mi
Rear seat would not fold down. Replacement of the hinge/latch was performed. 
Oct 2014

75700 mi

US $170
Chrome on drivers door handle came loose and needed to be replaced 
Ford Flex in Iowa, United States
Oct 2013 - Sep 2016
Jul 2014

86700 mi

US $100
Brake lights would remain on even after car was turned off. Cruse control would turn off by itself randomly. Traction control would engage randomly. Fix was the brake switch - quick and fairly cheap. Driver's door handle broke off. Handles are plastic. Could have ordered new handle but would have been around $200. Mechanic glued broken part and all is still working well after 2 months. 
Ford Flex in Texas, United States
Nov 2009 - Dec 2012
May 2010

29000 mi
TSB for front and rear disc brakes making grinding sound. Dealer did front brakes. Awaiting parts for rear brake anchor bolts. Still driveable. 
Oct 2010

47000 mi
Latest FORD TSB for Disc brakes and rotors. All new components replaced on front. Due to grating/grinding sound from front brake assembly. 
Jan 2012

87300 mi

US $10
Wire broke on oxygen sensor. Sensor replaced under my factory extended warranty. No charge 
Mar 2012

90000 mi
Front Struts and rear shocks replaced. Water leak near sun roof repaired per TSB. 
Dec 2012

105000 mi
Problem with steering angle sensor. Traded Flex in to selling dealer. Told them to take it and shove it. They would not honor Ford's warranty. Got it off of my hands. Buyer beware. It went to a wholesaler in Texas. 
Ford Flex in California, United States
Nov 2008 - Sep 2013
Dec 2008

36 mi
On the way home from purchasing the vehicle, the odometer stopped working. Cannot legally drive the vehicle without an Odometer. Dealer had to order new gauge cluster. Bought car and could not drive it for almost a week. Dealer provided rental car. 
Dec 2009

16000 mi
Center console latch replaced. 
Aug 2010

27000 mi
Latch on center console broke for the second time. Car had a rough idle with RPM's surging up and down. Throttle body replaced under warranty. Rear driver back side window trim piece cracked. Replaced trim piece and side window under warranty. 
Jun 2012

61000 mi
AC switch bad. 
Nov 2012

67500 mi
Transmission started slipping at low RPMs. Dealer repaired under warranty. This should not be happening at 67k miles. Seriously disappointed with Ford. This will be my last Ford. 
Feb 2013

71000 mi
Transmission slipping again at 1250 RPM, light acceleration. Same problem as last report, even after repair. Dealer unable to duplicate problem on test drive. Problem is intermittant and less frequent as before, but still happening. 
Mar 2013

73000 mi
Engine was shuddering at low RPMs at 50 mph. Dealer found ignition coil and wires on cylinder 3 bad. Replaced wires, coil and spark plug. 
Ford Flex in Michigan, United States
Aug 2011 - Aug 2013
Oct 2011

42000 mi

US $430
sunroof seal was leaking and water was running down driver side A pillar onto seat and floor board Took to dealer and had repaired they also had to replace the Tweeter for the radio that was in the A pillar, it got wet. water leaking in to car at driver side A-pillar [ again ] causing headliner to get wet at top corner of driver side A-pillar and driver side carpet to be saturated with rain water. called dealer. they have to order parts. 
Nov 2011

42500 mi

US $100
water leaking into interior at driver side A pillar [top]. Dealer said it was coming in from around windshield rubber seal[top driver corner]. pulled windshield out , replaced rubber seal. Drove to NV from MI. in much rain and snow, no leak. 
Apr 2013

73700 mi
Replaced front pads after 66,000 miles. went on a 2100 mile trip and found out should have replaced rotors also. when i got to my destination i took to dealer and had rotors replaced...we are good to go. 
Aug 2013

81000 mi

US $1347
4 new tires installed (Michelin). Rear tie rod ends worn and replaced. Told by dealer rep if not replaced (tie rod ends)rear tires could not be aligned properly. 
Ford Flex in Ontario, Canada
Oct 2008 - Mar 2010
Sep 2009

14260 mi

C $250
Tranny reflash brake grinding 
Ford Flex in Florida, United States
Oct 2009 - Jun 2011
Dec 2009

7000 mi
Have had in twice for same problem. Grinding noise on turning while braking. Ford replaced pads, bolts and resurfaced rotors. Problem came right back. Took for Ford Rep to inspect, they say they could not duplicate problem. Still have same! 
Feb 2010

10000 mi
Still have noisy brake problem that Ford knows exists and refuses to acknowledge the problem. I will get rid of the car over the problem and never buy another Ford product. Ford is totally irresponsible on this issue. 
Jun 2010

13000 mi
3rd time for brake noise had latest TSB, replaced mounting brackets, pads and resurfaced front rotors 
Ford Flex in Massachusetts, United States
Oct 2009 - Sep 2016
Dec 2009

5000 mi
Hard shift/ transmission bucking TSB 09-23-6 missing plastic on Passenger interior door handle drivers side rear window trim cracked parts ordered 
Jun 2010

8000 mi
Dealer ordered part in Dec. but, was too far away for me to bring it back in for molding replacement until this oil change. Trim molding replaced no problem in June. exterior passenger pillar. Came off partially while on highway. replaced interior drivers side door handle molding. Fell off somewhere and was lost. 
Oct 2010

10700 mi
Exterior passenger door pillar moulding. Second time replaced. First replacement in June split within 48hrs. Rear drivers door lock intermittently would not unlock. Inspected and performed TSB 09-1-3 Adjusted right and left rear door lock grommets. Intermittent transmission bang. No condition found, no faults noted. Harsh grinding while braking. Feels like front brakes aren't working and very loud. Intermittent since 1k miles. Parts ordered. Back ordered a couple weeks. 
Dec 2010

12000 mi
Was a second trip in for the brakes. On the original trip they ordered the parts and on second replaced the parts. Removed and replaced anchor brackets installed new pads and rotors 
Jul 2011

16000 mi
Seatbelt buckle middle row replaced pcm reflash 
Apr 2012

20700 mi
rear brakes replaced, brackets and rotors (20k) Car was dragging 
Jul 2012

23000 mi

US $100
reflash transmission microphone sync system Gasket on fuel door aftermarket microphone installed. TSB #10-25-12. 
Nov 2012

26300 mi
after driving 2/3 miles car was acting as if it would stall. throwing codes p0016/p0012 performed tsb 11-6-1 Replaced right and left side cam phasers. 
Mar 2015

45000 mi
heater fan while on heat to feet making whistling noise in intermittent bang on right turns, front end right side 
Jun 2015

47000 mi

US $400
Front brakes and rotors 
Aug 2015

49000 mi
Replaced front pads and rotors, first set in june defective 
May 2016

54300 mi
Replaced pads and rotors under warranty 
Ford Flex in Michigan, United States
Dec 2011 - Sep 2016
May 2014

80000 mi

US $260
AC leak, and regulator switch 
Nov 2014

86000 mi

US $198
Loose left inner tie rod replaced. Four wheel alignment an additional $110 
Jul 2015

95300 mi

US $350
left front wheel hub replaced. car had been making a grinding noise 
Dec 2015

101000 mi

US $389
Fuel sensor 
Jul 2016

108000 mi

US $1706
Had cold air blowing out of passenger side, warm air on driver's side. Sometimes warm air from both sides. 
Ford Flex in Georgia, United States
Apr 2012 - Jun 2016
May 2012

32000 mi
Check engine light came on - car in shop for 2 days, sensors were replaced Check engine light reappeared day after replacing 2 separate sensors. Replaced computer. Scraping noise - right front wheel bearing replaced 
May 2014

55000 mi

US $225
The front brakes were replaced for the first time. 
Ford Flex in Texas, United States
Oct 2008 - Jun 2014
May 2010

12700 mi
ECM failed car would not run 
Ford Flex in Texas, United States
Jun 2012 - Jul 2013
Jul 2012

55300 mi

US $400
When the ambient temperature is above 100 degrees the air conditioner blow hot air for the duration of the time in vehicle. Furthermore the electrical system flickers random numbers at different times. We tried a new fan which DID NOT WRK! 
Ford Flex in North Carolina, United States
May 2012 - Jul 2013
Jun 2013

77000 mi

US $1156
cooling fan assembly was replaced. 
Ford Flex in Ontario, Canada
May 2008 - Jan 2012
Apr 2011

27900 mi
 
May 2011

28520 mi

C $460
Trim piece replaced  piece of driver side rear brake pad broke off resulting in metal to metal contact. Both rear wheels had pads and rotor replaced 
Ford Flex in Louisiana, United States
Nov 2008 - Jun 2012
May 2011

52000 mi
brake pads were changed under extended warranty and TSB 10173 
Jun 2011

54000 mi

US $200
a/c cooling fan failed a/c cooling fan failed for the second time 
Ford Flex in Ontario, Canada
May 2009 - Sep 2016
Jun 2011

24180 mi
Rear inboard brake pads were wearing far faster than the rear outboard pads. Ford TSB instructed dealer to replace caliper holding brackets with new design. Rear pads were also replaced at this time. 
Aug 2011

26660 mi
Latch for front row centre console is broken, parts were ordered, but upon repair attempt, confirmed that the new part was not correct. Dealer ordered new parts to install at later date. 
Nov 2011

29760 mi
Latch for console was replaced, all works fine now. Front brakes developed groaning noise at low speed. More noticable when wet. Dealer performed TSB, replaced pads, rotor refinished, caliper holding brackets, and installed new noise dampening springs to pads. All fine now. 
Feb 2013

49340 mi
Rear inboard brake pads wearing much faster than outboard pads. Dealer replaced rear pads complete and resurfaced both rear rotors. 
Mar 2013

50840 mi
Groaning noise from brakes at speeds below 5km/h such as in parking lots. Dealer inspected, found nothing and reassembled. My wife later took the tech for a ride to show problem, he heard it but doesn't know what the problem could be. 
May 2013

53940 mi
Ongoing problems with groaning / grunting from brakes at low speed stops. Dealer says that latest TSB is required, but Flex is out of warranty now so it is not covered, I argue the problem was pre-existing. Battle continues. 
Jun 2013

55180 mi

C $250
Ford and I negotiated that I pay 50% of doing latest TSB for brake noise complaint. This repair was done in June and so far seems to be working. Ford would not accept 100% because the Flex was outside of warranty. I didn't want a fight. 
Dec 2013

60760 mi
serpentine drive belt squeaking, dealer replaced n/c for Ford Maintenance Plan. 
Nov 2014

71260 mi

C $113
Coolant smell from engine area. Ford Dealer inspected and found no problems, invoice for 1 hour of inspection time. 
Jul 2015

79340 mi
Drivers window was squealing while going up & down. Removed inner door panel and sprayed silicone directly to track areas. 
Aug 2016

92380 mi

C $75
Rear hatch struts replaced, the passenger side was badly rusted. Both exterior door mirrors have suffered total corrosion of the pivot post, the mirrors were loose. Both mirrors now glued down solid, no longer fold in. 
Ford Flex in Michigan, United States
May 2010 - Nov 2016
Sep 2013

102000 mi

US $400
Rear back up sensors (2) had to be replaced 
Oct 2016

187500 mi

US $600
Rear spring had broken. Had been causing terrible squeaking sound for a year. All fixed! 
Ford Flex in Saskatchewan, Canada
Aug 2013 - May 2014
Oct 2013

37160 mi
TSB on rear caliper anchor brackets the floater pins and front caliper anchor brackets upgraded to 2011 Explorer brackets and floater pins. both front stabilizer links and the left hand rear stabilizer link were replaced in failed attempt to fix a thumping noise 
Apr 2014

42780 mi
TSB re-flash for hard shifting thump in floor boards, see fordflex.net for other owners reporting same issue. when driving on lumpy surface sounds like distant artillery fire. dealer doesn't recognize problem. 
Ford Flex in Michigan, United States
Jun 2009 - Aug 2011
Mar 2010

13000 mi
Warranty repair of front brakes. 
Apr 2010

15700 mi
Burned out license plate light. 
Aug 2010

26000 mi
front brake grinding noise Ford Sync hard to understand on other end of phone at highway speeds. "could not replicate" 
Oct 2010

30000 mi
replaced rotors, pads and calipers 
Nov 2010

32000 mi
repair Sync hands free bluetooth with new software update and replaced hands free microphone. 
Jun 2011

40000 mi

US $37
Front left stabilizer bar link had to be replaced. 
Jul 2011

40000 mi
Replaced reverse sensor. 
Ford Flex in Colorado, United States
Jun 2009 - Sep 2016
Oct 2011

22700 mi
Leaking Freeze Plugs and Water Pump replaced 
Dec 2012

33000 mi

US $10
Driver Side middle rear seat (larger side) would not unlatch to fold. Tried multiple solutions - finally got working after heavily lubricating center hinge with spray lithium grease. 
Apr 2016

66700 mi

US $180
Rear Pads replaced & rotor resurfaced 
Ford Flex in Louisiana, United States
Sep 2010 - Sep 2016
Oct 2010

25000 mi
Console Latch TSB 10-17-3 
Oct 2013

93300 mi

US $600
Replaced rear rotors and pads 
Ford Flex in California, United States
Jul 2009 - Sep 2014
Jun 2013

75000 mi

US $100
When over 100 degrees outside the air quits working , blows hot. Did it when dropped off, dealer could not replicate the next day , no fix made. 
Ford Flex in Ontario, Canada
Jan 2009 - Sep 2012
Mar 2011

29760 mi
Reverse sensor replaced, rearview camera replaced. Rear door pillar trim replaced. 
Ford Flex in California, United States
Aug 2009 - Feb 2015
Nov 2014

68300 mi

US $100
The mechanism which controls the airflow was replaced. Minor repair. 
Ford Flex in British Columbia, Canada
Aug 2010 - Sep 2016
Oct 2012

12400 mi
When switched on, right side HID headlamp would briefly flicker then go out. Ford service replaced the HID bulb. 
Feb 2013

13320 mi
Vehicle would not start due to lack of battery power. A jump start allowed the vehicle to be driven to the dealer for diagnostics. No fault was found and no parts replaced. 
Ford Flex in Washington, United States
Sep 2008 - Jun 2016
Jun 2016

92000 mi

US $1300
Rack and pinion 
Ford Flex in Texas, United States
May 2012 - Jan 2014
Feb 2013

65500 mi

US $189
Fuel Pump seal o-ring at tank improperly installed allowing tank to leak on fill up. Took car to dealer to have it looked at and they missed it. Took it to local firestone and they caught it. 
Jul 2013

67300 mi
oxygen sensor failure 
Nov 2013

69300 mi

US $275
all kinds of problems with radio AC controls and dash controls. 
Jan 2014

70000 mi
The local firestone shop recommended looking into having the transmission repaired. Can't remember the issue. 
Ford Flex in Texas, United States
Nov 2011 - Sep 2016
Aug 2016

73000 mi

US $920
A/C cooling fan assembly replacement Plastic cladding on FR passenger door blew off while driving. Replaced. 
Ford Flex in California, United States
Mar 2009 - Jun 2014
May 2009

4000 mi
door molding warped passenger side door and molding out of alignment. 
Jun 2009

6000 mi
Interior door molding came in and was installed. Exterior door molding arrived and was successfully installed. 
Sep 2009

11000 mi
Electronic door lock on passenger side failed to engage and "door open" light remained on. 
Jun 2011

49000 mi

US $100
Abrupt engagement of gears. Could not be replicated and has not reocurred. 
Feb 2013

77000 mi

US $110
Battery no longer holding a charge and had to be replaced. 
Mar 2013

78000 mi

US $225
fan motor actuator failed. Door lock electronic control out of adjustment. Door locks failed to open remotely. 
Feb 2014

97000 mi

US $562
I noticed a front end noise at 20-25 mph that sounded as if something was coming loose in the front end. 
Ford Flex in Ohio, United States
Oct 2008 - May 2014
Mar 2009

6000 mi
Trim around driver side front door was coming loose. They order a new part and replaced it. 
May 2009

10000 mi

US $19
The 2nd row seat would stop halfway through folding. They replaced the strut and now it works fine. 
Dec 2009

23000 mi
The lock on the front passenger side door unlocks and immediately locks again when using the remote or the unlock switch on the driver's door. The service dept. said it worked fine for them. It's done it multiple times since I picked it up.  The leather seat cover on the driver side 2nd row seat came undone on the door side. The upholstery shop was not open on the day of the visit. I will take it back another time. 
Jan 2010

24700 mi
Seat cover fixed. 
Apr 2010

29000 mi

US $300
The earlier lock problem was resolved. A TSB was issued for the defect. Works fine now. 
Ford Flex in Pennsylvania, United States
Nov 2008 - May 2013
Mar 2009

7000 mi
Right front electric door lock actuator not working. Problem repaired. Problem has reoccured in less than a week. Also fuel system fill does not require a fuel cap and a check engine light code is occuring due to a malfunction. Problem repaired. Problem has reoccured in less than a week. 
Apr 2009

12000 mi

US $500
Repaired right front door lock by reinstalling door trim correctly. 
Jan 2013

112000 mi

US $1100
Cooling fans failed cuasing the car to over heat. The car was towed to the dealer. 
Ford Flex in British Columbia, Canada
Jun 2008 - Jun 2011
Jan 2009

4960 mi
Rear light assemblies both right and left have moisture that has got inside. Done at routine maintenance time.  Also, driver side rear door lock tab (The thing that pops up when you unlock) was not functional as not attached. easily reattached. Done at routine maintenance time. 
Ford Flex in Alabama, United States
Jul 2012 - Dec 2014
Sep 2012

43000 mi

US $186
Battery had bad cell 
Ford Flex in District of Columbia, United States
Jun 2010 - Feb 2014
Aug 2011

20300 mi
Repaired auto climate controls. Broke CD player in the process, then didn't set up new one with Sirius. Multiple trips and a lot of trouble to get this all sorted out. 
Mar 2012

25000 mi
Engine light came on and stayed on. Required a new cooling fan and one oxygen sensor for catalytic converter. Work covered under extended warranty purchased at end of Jan 2012. Estimated value of repairs $1,000. Unusual for less than 25k mi Technician found less than 1 millimeter on pad or whatever (I can't find my bill at this time). Cost $240 to repair. 
Aug 2012

28000 mi
This repair was after car returned from 6 mo checkup. After driving 1 mile, care nearly failed. Managed to limp back to dealer where I learned that computer and 2 coils had burned out. Am upset that this was not picked up at time of 6 mo ch. 
Feb 2014

42000 mi

US $100
LEAKY SEALS ON REAR DIFFERENTIAL CIRCULATING FAN FOR HVAC. BALL BEARING WEARING OUT. REPLACED FAN ASSEMBLY 
Ford Flex in Florida, United States
Nov 2008 - Apr 2011
Feb 2009

3000 mi
Noisy brakes. Sounded like metal against metal. Dealer said there was a problem in manufacturing, ordered new pads. Has solved the problem. 
Mar 2009

3000 mi
Noisy front brakes. They had previously replaced pads, but noise returned. This time they lubricated pads. 
Jul 2009

4000 mi
noise from driver side window, trim loose 
Aug 2009

8000 mi
noisy front brakes again 
Nov 2009

12000 mi
squeak in rear passenger side of vehicle. Fixed but squeak returned. Back at dealer. 
Dec 2009

13000 mi
Squeak in rear passenger side of vehicle. 
Ford Flex in Ohio, United States
Jan 2009 - Mar 2010
Feb 2009

1000 mi
Front passenger door misaligned. Dealer attempted to repair but I didn't see much difference at conclusion.  
Ford Flex in Florida, United States
Feb 2009 - Sep 2011
Sep 2009

9000 mi
Sync issue, incompatibility with some ipods 
Jun 2010

22000 mi
Broken center console latch. TSB 
Ford Flex in Nebraska, United States
Apr 2009 - Mar 2010
May 2009

1000 mi
Both driver side doors needed to be rehung do to poor fit. 
Ford Flex in California, United States
Nov 2008 - Dec 2015
May 2009

5000 mi
Front center console latch was broken and was replaced. We had called earlier so the part was available. 
May 2010

18000 mi
Driver door handle broken-part around keyhole had plastic clip broke, door handle could be removed. May be defect, hit by something, or attempted theft. 
Mar 2011

28000 mi
Power seat did not automatically go back for easy exit. Entire power seat mechanism replaced. 
Sep 2011

39000 mi

US $200
Heard knocking on passenger side front when changing temperature in car. Air mixing door was malfunctioning. 
Mar 2012

46000 mi

US $100
Automatic Rear Liftgate would not stay open, but instead chime rapidly and close again. Diagnosed as liftgate struts were not supporting enough, so struts were replaced. 
Dec 2012

60000 mi
Plastic handle for center console latch broke. Can still open with metal latch. 
Sep 2013

70000 mi

US $100
Rough shifting. Leaking near air conditioning evaporator. Repaired overnight. 
Oct 2013

70700 mi
The latch and lid of the front center console (armrest between driver & passenger) came off. 
Mar 2014

75000 mi

US $1250
Cracked COP, engine computer damaged. Spark plugs, computer, and 3 COPs replaced. 
Nov 2015

92000 mi

US $1890
Trouble light reported low efficiency of catalytic converter. Converter bed was damaged so it and oxygen sensor replaced. While idling, suddenly dumped coolant and indicated high temperature. Radiator support broken, and fan motor failed. Motor part of larger assembly which was replaced. 
Ford Flex in Florida, United States
Jun 2014 - Jun 2015
Jun 2014

90000 mi

US $600
Had to replace engine fan assembly because one of the fans in assembly was not working to cool a/c condenser 
Ford Flex in North Carolina, United States
Feb 2009 - Jun 2013
Jul 2009

12000 mi
Front center console latch broke and they diagnosed the problem then ordered the part. Installed broken latch replacement part. 
Jun 2010

28000 mi
Latch on center console broke. It was replaced. 
Aug 2010

31300 mi

US $107
Paint peeled on hood and hood had several "dents" from merely closing the hood. Ford did not want to cover either problem and dealership decided they would cover paint if we paid for the "dents". Had to have it Painted three times. 
Jan 2012

64000 mi

US $183
Both rear calipers stuck and would not completely release. Had to replace all rear pads and right rear rotor and have both calipers rebuilt. 
Jul 2012

72000 mi

US $808
A/C would cycle between warm and cold when in traffic or sitting still. Also reported blend door thumping but dealer failed to address this until next trip. Blend door would thump under dash when A/C in auto. Had reported at earlier visit but was not addressed.  
Ford Flex in Texas, United States
Jan 2009 - Apr 2014
Jul 2009

8000 mi
Broken console latch. Common problem with 2009 Flexes. See Edmunds.com long-term Flex blog. 
Dec 2009

1000 mi

US $10
A small unpainted stripe (about 1/2 in long) in the seam between the front bumper and front fenders. Corrected with a small amout of touch up paint. 
Aug 2010

22000 mi
Front end creak and pop when car turned sharply and back to center. 
Mar 2011

36000 mi
Middle row seat would not fold. 0.5 repair day. Fixed, but still "finicky."  
Apr 2012

53000 mi

US $300
Rear AC actuator failed. 
Aug 2012

58500 mi

US $212
The vehicle blows hot air at idle and in slow moving traffic when temperature exceeds 100. TSB to reflash engine computer and recharge system performed. 
May 2013

68500 mi

US $107
Vehicle was overheating. Electrical cooling fan was malfunctioning and was replaced under extended vehicle warranty. In-dash CD Changer no longer worked. The unit would display "CD Focus Error". 
Apr 2014

81000 mi
Front climate control actuator failed. 
Ford Flex in California, United States
May 2008 - Nov 2009
Dec 2008

3000 mi
Center console latch is broken, still waiting for part to come in. 
Jun 2009

8000 mi
drain tube for moonroof wasn't connected properly and water was leaking into the passenger compartment 
Ford Flex in Ohio, United States
May 2009 - Sep 2012
Jun 2009

16000 mi
Seat motor locked up. 
Sep 2011

67000 mi
transmission shifted hard, tranny overhaul 
Mar 2012

80000 mi
Gear problems 
Ford Flex in Florida, United States
Sep 2011 - Jun 2013
Jan 2012

43000 mi

US $231
Right rear pads worn to limits. Replaced all 4 pads and rotors reworked. 
Feb 2012

44000 mi

US $478
Brake pads replaced but did not correct the problem of brakes grinding to a stop when damp. 
May 2012

46000 mi

US $357
Replacement of driver door handle. 
Oct 2012

48000 mi
AC ventilation actuator malfunction. Never notified of TSB. They want $478 to fix it. 
Jan 2013

48700 mi
RH passenger door will not unlock. Never notified of TSB. Rear view mirror auto-dimmer does not work. 
Ford Flex in Minnesota, United States
Jul 2015 - Sep 2016
Aug 2015

148500 mi

US $496
Oxygen sensor failure resulting in CEL 
Ford Flex in North Carolina, United States
Dec 2014 - Jan 2015
Dec 2014

74000 mi

US $1400
Phaser had to be replaced. This required removing the intake and other parts on top of the engine. Replaced several other parts while in there. 
Ford Flex in Indiana, United States
Mar 2009 - Dec 2011
Aug 2009

6000 mi
Grinding of the front brakes whenever the brakes were applied at a medium to hard level. 
Dec 2011

33000 mi
Constant squeaking from rear wheels at all speeds and occasional lockup of rear wheel with heat and smoke. Dealer determined no issue other than worn pads. Pads replaced and rotors turned. 

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2009 Ford Flex 4dr SUV

262-horsepower 3.5L V6 6-speed automatic AWD

Ford Flex in Ontario, Canada
Mar 2013 - Sep 2013
Apr 2013

44000 mi
Known TSB for transmission seal replaced under powertrain warranty 
Ford Flex in United Arab Emirates
Jan 2009 - Jun 2013
Jan 2013

29120 mi
Gear makes big hit while shifting down or up at lower gears 
Ford Flex in North Carolina, United States
Jan 2013 - Mar 2013
Mar 2013

62000 mi
Clunking noise in front end was initially diagnosed as a transmission noise. After several trips, it was discovered to be a stabilizer bar. Also replaces one tie rod end and did four wheel alignment. 
Ford Flex in British Columbia, Canada
Oct 2013 - Oct 2016
Apr 2013

54560 mi

C $1400
Both O2 sensors malfunctioned 
Aug 2013

55180 mi

C $1130
Replaced cracked A/C condenser 
Apr 2014

60140 mi

C $400
Replaced toque converter Wheel bearing replaced 
Oct 2014

68820 mi

C $1200
Engine fan failing - replace fan unit 
Jan 2015

71480 mi

C $250
Rear door actuator door motor replaced 
Apr 2015

74160 mi

C $250
Calliper frozen 
Ford Flex in Illinois, United States
Apr 2016 - Sep 2016
Sep 2016

103000 mi

US $19
Rear parking sensor failed 
Ford Flex in New Mexico, United States
- Sep 2009
Jul 2009

5 mi
Weatherstrip was malformed 
Aug 2009

2000 mi
Headliner rattle - broken clip 
Sep 2009

2500 mi
Applique panel flew off while driving down highway 
Ford Flex in Illinois, United States
- Sep 2009
May 2009

2500 mi
Car ran out of gas two other times, brought into dealership given run around took car on cross country trip had to refill every 110 miles Brought car in for the fourth time to dealership it took two weeks but found pump connecting two tanks malfunction 
Sep 2009

12000 mi
Wife driving at high speed car shut down, dealership could not find or fix problem. Car in shop 5 weeks. Ford decided to give us a new car 
Ford Flex in Minnesota, United States
Nov 2009 - Aug 2011
Jan 2009 Bought the car and the big moonroof had a tiny fracture. Visible, not leaking or anything. Had it repaired under warranty. 
Ford Flex in Illinois, United States
Feb 2011 - Oct 2016
Jul 2016

156000 mi

US $200
Blower motor failed 
Oct 2016

164000 mi

US $200
Headlight 
Ford Flex in Alberta, Canada
Apr 2015 - Jul 2015
Jul 2015

93000 mi

C $500
Replaced noisy fan 
Ford Flex in Connecticut, United States
Dec 2013 - Dec 2014
Jan 2014

60300 mi

US $1800
no front heat 
Ford Flex in Michigan, United States
Nov 2013 - Apr 2015
Dec 2013

71000 mi

US $372
Frozen front slide brackets and unnecessary stability control activation. 
Ford Flex in Idaho, United States
Nov 2013 - Sep 2016
May 2014

63000 mi

US $640
A/C would blow warm air whenever vehicle was stopped/idle (i.e. at a stoplight). 
Jul 2014

65000 mi

US $980
Same problem as previous 2 repair trips--A/C blows warm air whenever the car is idle for more than a minute or two. Every time we bring the car in, dealer claims to be unable to duplicate the problem, yet something is replaced at high cost. A/C continued to blow warm air after 2 previous repairs (new compressor, and new A/C valve). This time driver side cooling fan was replaced and that seems to have fixed the problem finally after 3 repair trips and $1,500 spent. 
Ford Flex in New Hampshire, United States
Jul 2012 - Dec 2015
Dec 2014

102000 mi

US $35
Outside mirror switch replaced 
Oct 2015

120700 mi

US $600
Wheel bearings left front and rear 
Ford Flex in Michigan, United States
May 2012 - Nov 2016
Nov 2013

78000 mi

US $1260
PTU replaced 
Jun 2014

90000 mi

US $85
Sensor replaced 
Nov 2016

136000 mi

US $500
Pads and rotors all the way around 
Ford Flex in Saskatchewan, Canada
Feb 2009 - Mar 2011
Feb 2011

36580 mi
axle seal leak 
Ford Flex in Ontario, Canada
Jul 2009 - Mar 2010
Aug 2009

16120 mi
Leaking rear hatch 
Ford Flex in New York, United States
Feb 2009 - Jun 2012
Aug 2009

5000 mi

US $40
Front door handle trim loose. Fell out. Dealer replaced. Capless fuel filler trim fell off. Dealer replaced with new parts. 
May 2012

36000 mi
Recirc door flapping on change from recirc to fresh air. Memory side view mirrors losing position. 
Ford Flex in Massachusetts, United States
Aug 2009 - Mar 2010
Sep 2009

7000 mi
The car has been in the shop for about one month of the three months I have owned it.I just picked it up today after the fourth attempt to fix a bad leak. I don't know if it is fixed yet. 
Ford Flex in Missouri, United States
Sep 2009 - Jun 2016
Oct 2009

7000 mi
Power captain chair would not power fold. 
Dec 2010

34000 mi
Typical front brake grinding problem with 2009 Flexes. Dealer replaced pads, rotors, calipers, and springs. 
Jan 2012

61000 mi

US $329
Front wheelbearing replaced. 
Jun 2012

68000 mi

US $160
Rear brake pads installed. 
Apr 2013

87000 mi

US $998
Roar in back/front?????. They can't find the problem. Installed both rear wheel bearings. Installed right front axle with carrier bearing. 
May 2014

109000 mi

US $25
I replaced the air circulation actuator motor 
Ford Flex in Washington, United States
Dec 2009 - Aug 2010
Jan 2010

15000 mi
Reverse Assist sensor failed. Was replaced 
Ford Flex in Colorado, United States
Oct 2009 - Apr 2012
Jan 2010

3700 mi
PASSENGER DOOR WILL NOT UNLOCK USING THE KEY FOB OR THE INTERNAL BUTTON 
Jul 2010

8000 mi
replaced the defective throttle body 
Aug 2011

18000 mi
replaced throttle body, this is the 2nd throttle body replacement 
Ford Flex in Florida, United States
Apr 2009 - Mar 2011
Jul 2009

3000 mi
front center console latch 
Jun 2010

18000 mi
ongoing issues brake noise tsb brackets console latch repaired for the second time 
Ford Flex in Minnesota, United States
Jan 2009 - Jun 2011
Jun 2009

5000 mi
Vista Top had cracked glass. 
Ford Flex in Michigan, United States
Sep 2008 - Jan 2012
Jan 2009

7000 mi
Middle row seatback loose on one side. Whole seatback replaced with new internal seat frame. Rear passenger taillight fogging up as if not sealed. Noticed in very cold weather. Whole Taillight replaced. Rear Backup Camera sometimes not imaging. Video or signal is too distorted to view. Dealer could not replicate but problem persists. 
Ford Flex in Michigan, United States
Oct 2008 - Mar 2010
Nov 2008

3000 mi
Air vent on headliner was falling out. 
Feb 2009

7000 mi
Thud in front right suspension, could not find a problem Passenger door lock stayed locked after repeated unlocking with unlock-button on driver side and or on key fob. 
Ford Flex in California, United States
Nov 2008 - Jun 2011
Mar 2009

4000 mi
Strange shifting at idle and low speeds. Rear liftgate misaligned (sagging). Was perfect when I took delivery of vehicle. 
Jul 2010

13000 mi
Drive train made a horrible metallic snap noise upon first acceleration from park. Dealer found nothing wrong. 
Ford Flex in New York, United States
Feb 2009 - Mar 2010
Mar 2009 Second issue: Excessive noise in AM radio. Very bad signal to noise ratio. Swapped radio then antenna cables then rooftop mount. 
Ford Flex in Alberta, Canada
May 2009 - Jul 2012
Jun 2009

13020 mi
hard shift from first to second. reflash. 
Apr 2010

28740 mi

C $86
Leaking seal on PTU fixed under TSB 
Dec 2011

55180 mi

C $570
Worn Tie rods replaced and alignment done Replaced weatherstripping in passenger door 
Ford Flex in British Columbia, Canada
Nov 2008 - Jun 2011
Apr 2009

3100 mi
Power Transfer Unit (PTU) for AWD system has a known seal leak. Transmission fluid leaks onto hot exhaust manifold and smelly smoke permeates cabin when vehicle comes to a stop. First attempt to repair leak was not successful, despite a TSB. Interior trim on pillar between windshield and passenger window was coming away from the frame. Needed new piece of trim with proper clips to refit snugly onto pillar. 
Jun 2009

5580 mi
Second attempt to repair leaking seal in PTU. No problems after this fix...no gear oil leaking onto exhaust manifold ergo no nasty smell anymore! 
Jan 2010

22320 mi
Rear seat leather had come away from seat frame. Could not reattach myself as there was an interior clip that needed to be secured. Dealership repaired; seat is fine again. Hydraulic rear seat is supposed to fold forward at touch of button...but often too weak to complete this motion. There is a TSB for this. Dealer order parts and fixed hydraulic strut. 
Ford Flex in Michigan, United States
Sep 2008 - Oct 2011
Apr 2010

19000 mi
Refrigerator operation intermittent. Refrigerator replaced with new unit. 
Ford Flex in Arizona, United States
Apr 2010 - Mar 2016
Jun 2010

1700 mi
Buffed scratches out of roof panel. Said they were only in clearcoat. Buffed scratches out of passenger headlight shield. Re-coated shield with anti-UV coating to prevent yellowing with age and sun exposure. Aligned driver's door and rear bumper. 
Jul 2010

3000 mi
This problem has never recurred so I consider it "fixed." The drain tubes were not blocked. I believe that the amount and force of rain was simply more than the drains could handle, so some water dripped into interior. Water leaking from overhead front courtesy lights after sitting in 30-minute-plus torrential downpour. Couldn't find source of leak or replicate later, even with high-pressure or high-flow hose. Probably moonroof. Doesn't happen in carwash. 
Sep 2010

8000 mi
Front brake grinding noise. Parts ordered. Trim piece behind passenger door handle loose. Part ordered. 
Oct 2010

10000 mi
Brake assembly was replaced. Part installed. Parts installed successfully. Plastic trim on exterior of passenger and driver door loose. 
Nov 2010

11000 mi
Parts installed successfully. 
Feb 2011

14000 mi
Trim panel on driver's pillar was not flush with window seal, causing wind noise at highway speed. Also, same trim panel, combination lock feature did not work to lock the car. Dealer ordered new part. 
Apr 2011

18000 mi
High beams repaired. A broken wire was causing them to work only intermittently. 
Jun 2011

23000 mi
Could feel brakes grab when turning out of parking lot at low speeds, even though brakes were not being applied. Intermittent, not reproducible on demand. Applied TSB 10-7-2. Hard to describe. TSB performed on previous trip. Service rep had me bring car back in--parts sent by Ford for only one side before so repair not complete. Remainder of parts came in. Installed. 
Jul 2011

24000 mi
Brake problem from last month returned. This time couldn't replicate. Couldn't fix. 
Sep 2011

26000 mi
Moonroof switch replaced. Seat cover reattached and secured. Reprogrammed driver's seat key insertion return module. Problem with Advance Trak/Control Trak continued. Installed tsb 09-23-6. Will see if it works. 
Dec 2011

29000 mi
Driver's heated seat intermittently inop. Replaced module three times. First two modules were defective. Different supplier was used for third module. Fix successful, but it was really three trips to shop totalling 5 days to get it done. 
Apr 2012

32000 mi
CV boot problem. Right front axle removed and replaced. 
Aug 2015

75000 mi
Driver side.power seat not responding properly. 
Ford Flex in New Jersey, United States
Oct 2009 - Jun 2015
Aug 2009

16000 mi
Replaced rear pads and rotors per TSB 
Aug 2010

30000 mi
Replaced front pads and rotors per TSB 
Sep 2011

40000 mi

US $275
Check Engine light for ODC P0605 ECM ROM Rear brakes and rotors 
Ford Flex in Ontario, Canada
Feb 2009 - Jul 2011
Jul 2011

32240 mi
The driver's side door handle broke off. The dealer replaced it with a new one. 
Ford Flex in Ontario, Canada
May 2010 - Jun 2013
Sep 2011

34100 mi

C $150
squeaking noise from rear wheels when humid or raining out, they could not replicate. have to return when weather is right. 
Jan 2012

37380 mi
radio stopped working 2 times. no signal am or fm. jukebox worked. arrived at our destination and turned off truck. when we started the truck the radio worked again. brakes make a noise when stopping. squealing noise rear when accelerating from a stop on humid days. 
Feb 2013

54600 mi

C $560
Rear Rotors replaced and shoes 
May 2013

58900 mi

C $240
GPS not working properly. Needed update done. No indication update needed just stopped working properly 
Ford Flex in Nova Scotia, Canada
Jan 2011 - Jun 2016
Jan 2012

31600 mi
Replaced a foggy headlight, caused by moisture inside the headlight housing, replaced housing,lens, hid ballast, and igniter. Experienced rough up shift or down shift from the automatic transmission seemed as if it would stay in the gear too long and then drop into gear with a harsh revving noise and a pull feeling from torque. occured when doing rolling stops 
Mar 2012

33140 mi
Water leak into a headlight. Condensation into a headlight. Fog inside my headlight. Water pooling at the bottom of my headlight 
Apr 2013

47120 mi

C $1400
Brakes seized on calipers, totally destroyed rotors and pads 
Jul 2013

48360 mi

C $400
Loud noise vibration type sound worse when turning wheels left to right 
Dec 2013

52080 mi
Intermittent heat when vehicle idled, 
Apr 2014

54540 mi

C $230
Lower door gasket torn away from lower door trim due winter freezing ice build up 
Oct 2014

60140 mi

C $250
Noise or thunk would occur after rolling over a bump at slow speeds or turning. Dealer assessed the issue and ordered the part to make repair. Lower driver side sway bar end links and bushing. 
Ford Flex in Saskatchewan, Canada
Apr 2011 - Jul 2015
Jan 2012

25200 mi
Oil seal replacement to stop leak. 
Sep 2014

47120 mi

C $1800
Rear door power lift repaired. Still not working. Changed locking mechanism and controller. They want to change lift motor now. 
Jul 2015

53320 mi

C $800
Rear tie-rod replaced, both sides Rear sway bar linkage broke 
Ford Flex in Kentucky, United States
Aug 2008 - Sep 2012
Jan 2012

43000 mi

US $120
O2 sensor replaced and new tires 
Ford Flex in Pennsylvania, United States
Oct 2008 - Jun 2011
Feb 2011

31000 mi
brakes 
Ford Flex in Ontario, Canada
Jul 2010 - Sep 2016
Apr 2011

22940 mi
Stabilizer bars ordered for the front end Stabilizer bars installed. 
Jul 2011

26040 mi
Intermittent wobble of steering wheel during slow speed braking. Dealership replaced rotors, pads, calipers re: Technical Service Bulletin. Phone connection stopped working. 
Dec 2011

33480 mi
Replaced automatic tailgate arm. 
Jun 2013

46500 mi

C $285
Front Stabilizer Bars replaced (again) 
Jun 2014

57040 mi
Boot torn. Axle replace under warranty. 
Ford Flex in Ontario, Canada
Aug 2010 - Nov 2016
Sep 2010

17360 mi
trim with keyless entry pad needed to be replaced. coming apart from car.  
Oct 2012

37200 mi
replace rear wheel bearings, worn and making noise squeeling from belt area, replaced idler pulley, tensioner pulley and belt squeeking from steering when turning center console latch broken, turns out the whole lid needs to be replaced squeeling from front brakes, replaced pads and rotors, technician noticed pads wearing on angle 
Feb 2013

38440 mi
PTU unit leaking oil on exhaust and smelling like burning gear oil. Replaced right axle and resealed unit. In extreme cold there would be a whining sound coming from the transmission area. Especially around 60 to 65km per hour. Turns out there was a TSB regarding the transmission cooler line rubbing against the frame transfering the noise. 
Jun 2014

52080 mi
The knuckle bushing plates in the rear were both changed, along with control arms and most of the other parts and a spring replaced. 
Sep 2014

57040 mi
Steering pump hose leaking. First trip to put dye in the engine oil and power steering oil to see which is leaking. Second trip back to find its the power steering hose. Third trip to have it replaced. 
Ford Flex in Alberta, Canada
Jun 2010 - Jun 2011
Jul 2010

16740 mi
Headlight had too much moisture in it. The lense/housing had to be replaced. 
Ford Flex in Pennsylvania, United States
Nov 2008 - Aug 2012
Nov 2010

15000 mi
Passenger side rear seat would not release without major effort. Mechanism was replaced. 
Apr 2011

18300 mi
Replaced rotors and pads because of excessive rust. 
Ford Flex in Maine, United States
Nov 2010 - Mar 2012
Dec 2010

27000 mi
Problem with adequate heat. Last year, first noticed in winter, heater core replaced per Ford TSB. Did not solve problem. Took vehicle back last month...recent Ford TSB recommended flush of coolant system and update computer...helped a bit 
Feb 2011

29000 mi
Still having same problem with inadequate heat. In contact with Ford..engineering rec a specific remedy. Dealership attempted (with their most experienced mechanic)....did not solve problem. Then was told field engineer from Ford would exam 
Mar 2011

31000 mi
Repair number 4 attempted at dealership, this time with supervision of Ford field engineer...problem ultimately not fixed. Working with Ford (they have not been the best to deal with on this) but may invoke "Lemon Law" 
Ford Flex in Oregon, United States
Mar 2010 - Sep 2016
Feb 2011

32000 mi
Rear brake pads totally shot at 30000. Dealer claimed not to know why pads went so fast. Replaced rear brake pads entirely at Dealer expense. 
Mar 2013

57000 mi
2 seals leaking affecting AWD. Caught early before a leakage on driveway. 
Jul 2014

72000 mi

US $100
Stabilizer bar and RF Strut replaced 
Jun 2015

83000 mi

US $100
Front right and left link(sway bar ends) Same parts were replaced at 41,743 miles. Replaced second time at 82,500 miles. First time under warranty. Second time under extended warranty. 
Aug 2015

84500 mi

US $100
Blend Door Motor Assy.(one of four) was replaced. Blend Door Motor gear was slipping and causing a loud clicking sound. 
Sep 2016

97000 mi
normal wear. replaced pads,rotors 
Ford Flex in Virginia, United States
Sep 2008 - May 2010
Nov 2008

6000 mi
Left rear wheel was getting much dirtier faster than the rest of the wheels, which indicates to me that there needs to be a brake caliper adjustment or that the parking brake needs adjusting instead. They admitted there seems to be a prob. but didn't fix  
Ford Flex in Illinois, United States
Aug 2010 - Oct 2016
Apr 2012

49000 mi

US $130
Right tie rod replaced 
Sep 2012

55000 mi
seal on AWD transfer case, leaking slightly. 

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2009 Ford Flex Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2009 Ford Flex problems occur, check out our car reliability stats.